After I installed new rom on my blackstone a new problem came out...
Time to time something hapens to my touch screen. It gets very very imprecise. For example, when I'm writing a SMS message I press the "V" button but then "G" is written on the screen... But this doesn't happen just when I'm writing a SMS but it happens no matter what I'm doing with the phone... Everything seems to be "shifted"/moved for about 1 centimetre upwards.
I made a hard reset and reinstalled rom but nothing didn't helped...
But it's funny because this isn't happening all the time but just time to time. Then I recalibrate the screen (voUp and voDO + tap the screen) and it helps for a few moments and than the same problem again. Then I'm doing the recalibration procedure till this problem vanish...
What is the problem, how can I solve it???
Please help because it is really annoying...
Hi,
May be that the change of Rom is only a coincidence?
It is not excluded that the touch screen of your blackstone can be a little damaged.
I have a pda that sometimes have the same problem, but I not updated any Rom to it.
Simply I stressed his touch screen with some abnormal pressure (I think).
thanks for reply...
It's funny because it works fine all day but suddenly you need to write a SMS or just answer the call, but that is not possible.
Well the screen might been damaged but it's weird because when I start calibrating the screen I tap the cross and it's not moved...
What can I do?
Same problem
I have same problem and I didn't make any ROM update. I didn't install any new software, but suddenly my screen started to be unaccurate and shifted somehow. calibration helps but after while it's shifted again. I was thinking about updating ROM, but if this is not a solution, then I don't want to ...
Well I send my phone to repair. They said that it was a mechanical issue so I think you should send it also due it looks like this is the only way to solve this problem. I hope you still have your phone under guarantee...
Oh and make sure whether you need original ROM or you may use the changed one, because in Slovenia you need stock ROM and no programs installed (like Garmin etc.). So the best think to do is to hard reset the phone and then send it to repair, so you don't have any problems...
Hi guys,
This evening something wring happened with my HD2. Suddenly without any visible reasons touch screen stopped working. Actualy screen itself is working but it doesn't react on any touches. I did hard reset - no luck, screen is working but touch surface isn't, so basically my phone is almost dead :-(
Have you seen this behaviour ? Is there any possible way to fix it ? The only thing that comes in my mind which could cause something like this is static electricity shock, but if it kills HD2 screen I want my money back.
I guess now I should use warranty and this is just after 1 month of usage....
Just a stupd question
Don't be offended by my question, I just want to rule out the obvious.
You're not wearing gloves due to the cold outside?
Greetings
chuelibrueder
No, I'm not using gloves with HD2 :-(
I have the same problem. I believe that the connectors under the screen became loose.
I have send an email to htc and they told me to contact the retailer to check if they can replace the device and if not to contact the service center in Cyprus.
There is another thread about this issue here
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Hmmm,
Yet another one having to go back due to hardware problems....
WB
I loose the touch screen today and the hardware button exept Home i think, i had to remove the battery and i waited 30s put it back and everything went in place, the phone had called one contact when i had the bug.
The only thing that happened before screen doesn't work and buttons : i received an MMS strange, i'm not sure i can rely on my phone
I only installed the 1.48 rom and the 3 patches (audio, sms and sd card)
20mihalko said:
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Click to expand...
Click to collapse
I contacted the service center in Cyprus and they offered to repair it but they don't have spare parts right now. I've also send an email to the retailer and wait for their answer.
Seems i have to wait after Christmas for a repair or exchange.
The good thing is that by pressing the screen with my palm or giving it a few solid taps it works for some time.
bBeware keyboard layout!
I had suffer bye used hadwritting layout sometime it cause screen doesn't responds
try change keyboard layout not hadwritting
Just had the same thing happen with mine, powers up but the screen wont respond anywhere i press. I have tried hard reset AND soft reset, nothing!
Have just restored factory ROM, and deleted hspdl and dropped off at vodaphone in town. Im gutted!!
really seems to be a production problem: i had to send my hd2 back to htc for screen replacement just 4 weeks ago... same fault as yours: the touchscreen wasn't responding to input anymore!
the last weeks i noticed that many people had this problem too...
wow.. keeping a close eye on this.. guess the same problem from the HD is creeping up to the HD2..
Well im hoping vodaphone dont turn around and say its not covered under warranty etc, I had to [like most ppl] sign up for two years to get this phone, i aint gonna be to happy if i have to spend the next 21 months of my contract without the handset i wanted!
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
tnx!
dio62000 said:
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
Click to expand...
Click to collapse
YESSS!!! thanx mate this worked like a charm!!
VlaJko79 said:
YESSS!!! thanx mate this worked like a charm!!
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Click to collapse
Well, it's been a few weeks now and I've had this problem several times again and worse, even after a hard reset; and almost each time I could fix it by pressing the screen/hardware buttons, but that shouldn't be the way, because I don't think it's good for the hardware, so I searched the forum and I think I found the two culprits (maybe a combination of the two):
1. The problem occured exactly the same day I began using my 16 GB card, class 2. It once happened that when I had the locked screen problem I took out the card and it immediately unlocked. But every now and then the phone still froze, even when I took out the SD card if the problem occured.
2. Then I have put off the automatic light adjustment settings and guess what; no more freezes!
It looks like a combination of power settings and use of SD card. I'm not very technical, but even when it looked like it was a hardware fault at first, it now seems it's a software fault after all.
Touchscreen doesnt work
Well F4CK my screen will not respond to touch at all anymore seems that this is a problem that is not well addressed tmobile is sending out a new one but the question is when will the touchscreen stop working on that "new" one.NOT happy at all.
Well this has now happened to me....no touch response but hardware buttons working, screen still displays-- off to JB HIFI as soon as I can to replace.
OOOKK I had this problem when i just flashed my phone with a costum rom. As far i remember my phone fall down once or twice but not something bad. I have the silicone cover and screen protector. If it was a hardware problem i believe that it shouldn't work at all even if you had to use the hardbuttons. Which that was how i would have to use to unlock the screen. I will go back to the factory rom and settings to see if there is any difference. My current rom is AthineOS 3.14 and Radio 2.15.50.14.
If for any reason you want to access your cellphone and you don't have time go through troubleshooting. I Suggest you download mymobiler which connects the phone and you can use it through your pc. Make sure you take the sd card before you connect. Here is the website www.mymobiler.com
In my case, my phone was RIP. The touch screen stopped working after installing a custom ROM. I installed the latest official ROM from T-Mobile and my phone and came back to life
Well, it seems my touch screen is messed up!!..Anyone got some advice?
More often than not my touch screen wont respond at all to me, the lock screen wont work, and if it ever does it seems that when im navigating through screens it will think i pressed a button higher up than i actually did, it makes texting a nightmare!..I mean im still on the stock rom that came with the phone when i bought it from vodafone.
I thought maybe a hard reset would solve this, but since my rabbit chewed through my Mini USB cable i haven't been able to back up evertyhing on the phone, not that im sure a hard reset would help in this case!!
Any advice or anything?..I mean if you need more info i can tell you as much as i know!
Thanks in advance guys!
take it back to vodaphone for an exchange, it shouldn't do what you describe, and you can get a new usb cable off fleabay for a quid or so, you'll need one to charge it anyway,
The_69_Eyes said:
Well, it seems my touch screen is messed up!!..Anyone got some advice?
More often than not my touch screen wont respond at all to me, the lock screen wont work, and if it ever does it seems that when im navigating through screens it will think i pressed a button higher up than i actually did, it makes texting a nightmare!..I mean im still on the stock rom that came with the phone when i bought it from vodafone.
I thought maybe a hard reset would solve this, but since my rabbit chewed through my Mini USB cable i haven't been able to back up evertyhing on the phone, not that im sure a hard reset would help in this case!!
Any advice or anything?..I mean if you need more info i can tell you as much as i know!
Thanks in advance guys!
Click to expand...
Click to collapse
"My dog ate my homework"
Anyway -
try screen alignment -
Settings->All Settings->System->Screen->Align Screen
The_69_Eyes said:
Well, it seems my touch screen is messed up!!..Anyone got some advice?
More often than not my touch screen wont respond at all to me, the lock screen wont work, and if it ever does it seems that when im navigating through screens it will think i pressed a button higher up than i actually did, it makes texting a nightmare!..I mean im still on the stock rom that came with the phone when i bought it from vodafone.
I thought maybe a hard reset would solve this, but since my rabbit chewed through my Mini USB cable i haven't been able to back up evertyhing on the phone, not that im sure a hard reset would help in this case!!
Any advice or anything?..I mean if you need more info i can tell you as much as i know!
Thanks in advance guys!
Click to expand...
Click to collapse
the stock vodafone rom sucks.. try to calibrate your screen in settings if that doesnt help take it back.. if it does help, buy a new cable and flash it with HSPL or a goldcard..
I worry about taking the phone back, simply due to the fact Voda. don't stock it to consumer customers anymore only business, and other people on there forums who have either lost or had there faulty hand sets have been palmed off with some new sony phone.
And i would try the screen calibration but the phone wont even unlock for me, it's refusing to recognise i am even touching the screen so it wont let me unlock it.
All of a sudden my screen has stopped working in terms of being able to use the touch screen, the buttons do work though.
Also I noticed the clock has reset it's self so something has happened in the night.. hmmm.
So, I have removed the battery for a while which didnt help.
I am wondering what to try next, for some reason finding out how to do a hard reset is not easy - could somebody let me know how to do this please?
Come on you clever chaps, help me out - I am sure this has happened to a few of you in the past.
So my touchscreen is acting really weird and I can't pinpoint exactly what the problem with it is. Im planning on just sending in the phone for repairs, but wanted to post here as a sort of "last-ditch effort" to see if there is anything else I can do.
I've already done a factory reset of my phone (and it seemed to work a little bit better) only to start acting up again like 10 minutes later. Safe mode doesn't resolve the issue. I can't swipe to unlock my phone and pressing once either doesn't work or registers as a long press. Everything is telling me this is a hardware issue, but it started happening randomly with no screen damage and there seems to be a pattern to when the touches register and when they don't, so it might be a software problem albeit a very weird one.
This is what the touchscreen input should look like: https://i.imgur.com/qhTNgq9.gif[/url]
This is what the touchscreen input actually looks like: https://i.imgur.com/DFtMVSz.gif[/url]
Any help is appreciated. Ask me anything, ill try to get back as soon as possible.
Also, if this is the wrong place to post this, please direct me to the correct place.
I think really the only thing you might be able to do is reinstall the firmware, if that still doesn't fix the issue then it probably is some sort of hardware issue
Things you can consider
- After a Factory reset, try using your phone without installing any "other" Apps except the ones from Google. / or / using it in Safe Mode ?
- I am sure you might have already tried removing the tempered glass
- Did you try the *#0*# and test Touch ?