Related
I have a question. I've only had a WM5 device for about 9 months now. I now have Cingular 8525 and for the past 5 days I have left it on overnight only to find it frozen, won't wake up in the morning and the battery drained.
I did the Activesync hack, scanned the notifications queue and did not see any notifications for midnight on the dates the device would not wake up.
Its frustrating.
I was wondering if WM5 did some form of house cleaning nightly. It seems that this house cleaning wakes up the device and somewhere it freezes on and finally the battery gives out. I don't have any backup software going on.. Nothing. I just find the device won't wake up, won't even soft reset. Plug it in for a minute, then it soft resets with a dead battery.
I am going to look at the notifications queue tonight and delete any notifications I see that are for 0:00 and tomorrow and see what happens.
I am hard resetting it Monday and re-installing if I can't figure it out. It has been really annoying these last 5 mornings.
Sometime when I reboot I see a NO GSM message. Then get no radio, then about 10 minutes later I get service. But the password and the userid on the wap data connection has been erased and my bonded blue tooth headset password is forgotten, the device is there but it prompts me to bond with a passkey when I go to intiate the headset...
Thanks for your thoughts
This has, I believe, alot to do with your microSD card - see the link below.
http://forum.xda-developers.com/showthread.php?t=284636
Thanks I'll check it out. I do have a sd card in the device. It may be the cause.
Thanks.
I use SPB Backup, to initiate automated reboots. What it does is back up to ur microsd and then initiate a reboot. i do this every second night. which is cool, keeps the fone fast.
Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.
try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.
You may disable the standby mode when the unit on the external power supply. I have done, and I think it's not a big deal and it does not worth to struggle with locks on wakeups with external power!
I having a sort of similar 'morning trouble' with my TyTN, but limited to GSM connectivity. When I wake up, I am most of the cases disconnected from network with 'No service' message in the baloon. Searching for network is unsuccessful, nothing works until I soft reset the device.
Just a thought: You do have the "poweroff after x minutes" setting checked right?
I had what I thought was the same issue this morning, but it was caused by me unchecking the above setting (I do this during meetings when I'm using my BT keyboard) the previous day. This morning, while it was still dark out, I pressed the power button and nothing (the backlight was off and this actually put it into powersave mode). I pressed it again and still nothing (device came out of powersave mode with backlight still off). Because it was dark when I did this, I initially thought that I had the "won't return from powersave" problem.
machmandp said:
Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.
Click to expand...
Click to collapse
I have a similar problem. Every monring when the device is still plugged on the wall charger, it hangs before I wake up. I would therefore miss a lot of calls or other notifications. I have done the defragmentation of the card, but it still doing the same thing every morning.
I have also tried all your steps above, ecept step 3, which I need your assistance as to how to delete the particular file you were referring to.
Many thanks in advance.
marsb007 said:
try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.
Click to expand...
Click to collapse
holy crap, i thought i was the only one that used xbar.. i have been using this program for 2 or 3 years, this is my one and only must have program!! FYI 3.2 beta was released
anyway.. on to this problem, i used to have this on my wizard, what i found was that plugging it and leaving it on would cause the lock up. Now when i plug it in i hit the power button and havent experienced it since on my wizard or on my 8525 yet. and i still get all of my push mails etc.. however i will say that if i get a call or text while im sleeping the device does wake up and the screen stays on..
another program you might want to try is SKSchema... they have several scripts that you can run, including a soft reset at a certain time. I also use the script which allows me to toggle between 3G/UMTS to save battery when I don't need 3G.
"Fake Server" did not work for me
Tried what is outlined - fake server, soft-re-boot, stopping activesync. Not sure how to delete the specific files in the notification queue.
Worked for one night! Next night back to the sleeping Tytn.
I am going to try spbTime to trigger an alarm at 12:01am and see if that helps.
TyTn does not "die" anymore!
The fake server is definitely part of the answer. As is stopping ActiveSynch. This needs to be combined with one other suggestion made on the forum of leaving the unit on when plugged in. This however has the potential drawback of "burning" the screen with the same image as when left powered on.
In addition to Activesynch, the problem is with the Notification queue (again as someone suggested on this forum). In the Suspend/Sleep mode under power, the unit cannot notify and goes into a perpetual loop.
Here is what I did that has now worked for 11 days. I installed spb PocketPlus and placed the "Screen Toggle" icon on the main screen. (According to spb, "Toggle" simply blanks the screen but does not put it to sleep/Suspend). So when I plug the unit in to charge it, I simply "toggle" the screen. The screen is blank (just like "Sleep"/"Suspend") but the unit is powered up. This has the added benefit of allowing you to listen to music with the screen blank.
I have now gotten to "toggling" even under battery power. Miraculously, my intermittent BT and Wi Fi issues have also disappeared. There may be cheaper solutions than buying Pocket Plus, but spb's Pocket Plus is convenient and has some other nice features.
Mortsaver might be a cheaper option?
Active Sync
I don't know if any of you have tried Active Sync "beta" 4.5". Its seems to have fixed many of my problems with connection and some of the issues described here.
flane
coolshot said:
This however has the potential drawback of "burning" the screen with the same image as when left powered on.
Click to expand...
Click to collapse
This problem affects CRT and plasma displays (phosphor based), but not TFT.
I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.
What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.
it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?
My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.
do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.
Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.
Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.
the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)
install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!
royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(
hard reset can solve the problem completely. ;-)
I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).
That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.
Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)
There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.
I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards
Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.
Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
mgumbs said:
Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
Click to expand...
Click to collapse
I dont think that the people here see it as a problem like you and myself I started a thread weeks ago
http://forum.xda-developers.com/showthread.php?t=507358
1300 views but still no solution, its prob too hard to do Dammm HTC
Martyn
Ps if you find a solution please let me know
I also experienced a problem with switching screens when turning the device back on. Uninstalling TouchLockPro solved the problem for me...
@Brempie
I took your comment about uninstalling TouchLockPro. I didnt have that program installed but i took the PIN lock off my phone temporarily, and hey presto, phone works as it should!
So now we know what causes the problem, hopefully HTC will have a fix for it....eventually.
I'll live with the bug for the moment, i prefer a phone which is PIN locked.
Cheers,
M
I have never had this happen to me. I also installed throttle lock and it always goes back to where it was when I unlock. I just uninstalled throttle lock and did a soft reset to test and make sure it never reverted back to the home screen. Nothing.
No matter what program I am in it wakes up to that same spot. I don't know what the registry hack for this is but there probably is one.
Could you possibly try this? Install ThrotleLock v0.6 and then see if it will work. If it wakes back up to the same screen and not TF3D uninstall it and see if it goes back to TF3D or not.
*warming up this thread*
So, has anyone yet found a solution for this?
It's annoying for me as i have set the device to go to standby after 2 minutes of inactivity when on battery. When i listen to music with the musicplayer in foreground, or when i write an email and someone interrupts me, i put the device in standby by myself or it does automatically after the defined time.
In 95-99%, when i turn back on the device, it has returned back to the touchflo home screen. Very rarely, and it could not yet find any system, the device wakes up exactly where i left it. This is, what it should do everytime but sadly it doesn't.
I'm using the Stock-ROM, activated PIN-Lock of my SIM, having a (WinMobile default) device Lock (4-digits) set to activate after 24 hours (this way it does not activate itself during normal usage, unless i long-press the end-call-button), using 2ndToday with SPB Diary.
It gets more annoying for me every day, because especially during working time i frequently turn the device on and off. Reading RSS-news, turning the device off for an incoming call, turning the device on just to get welcomed by the home-screen instead of staying on the news i previously read isn't that comfortable
Having to open the taskmanager and reactivating the program means at least two more clicks everytime i use the device... so - any solution?
edit: I think i tracked down the source of the problem, watch in this thread:
http://forum.xda-developers.com/showpost.php?p=4366357&postcount=14
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
ClearOutLoft said:
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
Click to expand...
Click to collapse
What apps are you trying to "keep running"? The only thing that might be an issue when the screen goes into it's normal sleep mode is that audio will stop outputting, and wifi connections will suspend, but there's cabs available here to easily get around both of those (and keep them going even when the screen shuts off).
Well, it's actually to solve another long-running problem that has made me almost lose the will to live....
Alarms don't go off reliably on my TP2.
Sometimes, randomly, the alarm doesn't go off until I press the power button to wake it up. The the alarm instantly goes off. So, if I set an alarm for 6am, sometimes the phone wakes up and the alarm sounds, sometimes not. And if I switch the phone on manually sometime later, at 6:15 say, the 6am alarm sounds then.
It will work fine for a few days, then fail.
It happened on WM6.1 and still continues after upgrading to WM6.5.
I have spent countless hours googling and searching XDA-Dev. I have tried probably ten different alarm apps, with no luck. I have hard-reset various times. I have tried various recommended registry tweaks. I've tried checking the notification queue regularly for any errors. I've tried so many different suggestions, for example, never pressing the power button to turn the phone off, only ever let it hibernate automatically. Warm-resetting it each day. And the list goes on.
So, I'm experimenting with just leaving the phone on forever. But turning the screen off at night to save power / not shorten the life of the screen hardware.
Which leads me to the question about screensavers which actually power off the screen automatically after a set delay. Just like a normal screensaver on a PC.
It's hard to easily convey the frustration I have for the TP2. An excellent phone. But a phone which I can't trust to do the simplest thing: to wake me up in the morning?
It'll end up in the bin at some point very soon now.....
A suggestion
Hi,
In my opinion there must be an application, change or customisation that is leading you to those problems. My suggestion is, to perform a sync towards any computer or server to keep your contacts, then, hard reset and keep the phone with the factory defaults for a while. Then, test the phone's alarms and if all is okay, add one by one your applications and changes, testing the alarms in between. Please do that on the official ROM (whatever 6.5 or 6.1) but official one. You will flash if needed later on.
I know it will be a pain, but you will find the problem.
I am using a TP2 with stock WM6.5 ROM. I have not had yet any issue with the alarms. However, I remember to have had those kind of problems before with WM 5.0 and 6.1. There were always related to freeware applications, customisations, no official ROMs, registry hacks and restored backups done from older builds upon upgrade. The alarm bug in old WM version was also known, but I have not experienced it on newer versions.
There can be some issues with the notification database by times, but as said above, it is almost every time due to customisations.
I am not saying that we should keep our phones without applications, third party software, cooked ROMs, customisation etc. But the goal is to find out what is the reason, and believe me. It is the best if not only way.
If you post the list of applications and hacks that you have in your phone, I can try to see if there is any I could identify like guilty one, based on my own experience.
Complementary, I recommend you to install and use these two applications in attachment. They have worked for me on WM5, 6, 6.1 and 6.5 so far. They are freeware and therefore you can use them without problems.
Good luck!
Thanks for taking the time to reply. All very good advice. I'll have a go when I've got some free time again. In the meantime, has anyone come across a screensaver that actually powers off the screen please?
Thanks again.
ClearOutLoft said:
Well, it's actually to solve another long-running problem that has made me almost lose the will to live....
Alarms don't go off reliably on my TP2.
Sometimes, randomly, the alarm doesn't go off until I press the power button to wake it up. The the alarm instantly goes off. So, if I set an alarm for 6am, sometimes the phone wakes up and the alarm sounds, sometimes not. And if I switch the phone on manually sometime later, at 6:15 say, the 6am alarm sounds then.
It will work fine for a few days, then fail.
It happened on WM6.1 and still continues after upgrading to WM6.5.
I have spent countless hours googling and searching XDA-Dev. I have tried probably ten different alarm apps, with no luck. I have hard-reset various times. I have tried various recommended registry tweaks. I've tried checking the notification queue regularly for any errors. I've tried so many different suggestions, for example, never pressing the power button to turn the phone off, only ever let it hibernate automatically. Warm-resetting it each day. And the list goes on.
So, I'm experimenting with just leaving the phone on forever. But turning the screen off at night to save power / not shorten the life of the screen hardware.
Which leads me to the question about screensavers which actually power off the screen automatically after a set delay. Just like a normal screensaver on a PC.
It's hard to easily convey the frustration I have for the TP2. An excellent phone. But a phone which I can't trust to do the simplest thing: to wake me up in the morning?
It'll end up in the bin at some point very soon now.....
Click to expand...
Click to collapse
do you turn your ringer to silent or vibrate when you go to bed? if so,
go to start/settings/clocks&alarms/more and make sure that the "sound alarms box" is checked. this will make sure that even if your phone ringers/alerts are off, your alarm will ring. also, if you charge your phone while you sleep, go to the backlight settings and uncheck the "turn screen off on ac power" box. if you cant sleep with the phone light on, set it to max dim on ac power and flip it over. i always had this issue when i had the tmobile wing.
ClearOutLoft said:
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
Click to expand...
Click to collapse
S2U2 on this forum.
try g alarm.it worked perfect for me with tilt
I have similar Issues with my TP2;
I notice that it is more to do with HIBERNATING than screen off.
My TP2 has go to the point where allowing it to go to hibernation means Screen of Death.
Overnight I charge it and do not let the screen go off and it seems ok (so far).
Guess I will have to Hard reset and test my freeware.
Cheers
G
I had the exact same problem. When the phone goes to sleep, it is ASLEEP. I didn't use the alarm too much but the phone would never notify me when SMS arrived. I'd hit the power switch to check, and bam, three messages arrive at once, some from hours ago. Immensely frustrating, but the problem went away when I installed Energy rom.
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Royalblue said:
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Click to expand...
Click to collapse
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Thank you so much norti!!!!!!!!! Had the same issue with S7 (T-Mobile USA), and your advice helped!!! Actually, it was the only one I could find so far
Thank you Norti
Thank you so much. I had the same problem after performing the software update over night last night. I was so frustrated with it and the techs at the sprint store spent an hour with my phone and could not fix it. The techs recommended that I back up all my contacts and everything and then do a factory reset. I did not want to do a factory reset and searched the internet for a long time before coming across your post. I turned off optical reader and it fixed the two finger problem. Thank you so much for sharing this as I would have been lost without it.
Exactly the same happened with my S7 edge, almost drove me crazy before I figured out that it was Optical reader in accessibility that caused the problem.
That worked
Thank you for the correct fix post. Optical Reader off did it for me, too. Spent all morning wading through "Cool features of Nougat" and getting ready to break my S7 while calls were coming in...
norti said:
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Click to expand...
Click to collapse
I figured that it had to be the optical reader as that was one of the incompatible apps it reinstalled after the upgrade. Had to use two fingers to get through most menu-options, frustrating, to manage to disable it. Glad to see I wasn't the only ripping my Hair out experiencing this issue. Hope they fix it.
For future reference (in German):
This works:
Einstellungen > Eingabehilfe > "Text & Bildscanner": turn off ("Aus")