Database Users

Pester T-Mobile UK for ROM Release!

Hi Guys
Now that HTC have said they are releasing a WM6 upgrade for the Tytn and other operators (see here)
I think it is time we started a mass pester on T-Mobile UK to release the Vario 2 Rom and Rom Updates, I have had mine since October of last year and so far it seems all other operators are providing the original rom and the rom updates except T-Mobile.
Think a massive email spam from all Vario 2 users on here would help to put the pressure on, if not just annoy them enough to stop giving us the same old answer....
Here to complain

I tried that a few weeks back, and they gave me a flat out "no" and the main bulk of their message was that if I wanted WM 6 then I would have to purchase a newer device.

What a load of drivel from them, they are being ultimate t****rs, I have sent another spam mail to them asking what is going on!
I am doubtful I will get a decent reply. What is annoying is HTC are providing the ROM royalty free to the operators! Why are the end users not seeing the benefits in a rom release from them, even the original rom isn't being released as of yet. I know we have the hard work of Cluster, JJ and others creating WM6 but it would be nice of T-Mobile UK to support their users!
Sorry to rant just getting a little miffed off with them!

I know the feeling i've got both the mda's on t-mobile uk and i've seen a rom update (not wm6 mind up the aku 3.3 update) for the mda vario but not the vario 2, so to get wm6 like i'm running on the hermes i had to use a rom that i downloaded from xda. if i have to send it back to be repaired i'm buggerd as t-mobile dont have a rom download for it so i can download to wm5, looks like t-mobile uk are supporting the ameo now and the newer devices

I have send them a uber snotty email I wanna know why there is a lack of support for the device after only 9months!

A response and its not a no or a yes
Thank you for your further Email.
There has been discussions regarding a ROM update for the MDA Vario II to upgrade to Windows Mobile 6, however there has been no clarification as to whether T-Mobile will be providing this as yet.
Any ROM update that is available for any of T-Mobile`s SDA and MDA range of handsets will always be updated onto the following T-Mobile run download website, the link for this is as follows:
www.tm-phonedownloads.com
I would recommend trying this site periodically for any updates or possibly enquire at a later date for any developments.
I am sorry if this is not the answer you were hoping for.
If we can help further please do not hesitate to contact us.
Best regards,
David McAnally
T-Mobile

Jygar said:
David McAnally
Click to expand...
Click to collapse
*Sniggers like a juvenile* How apt.

When will Windows 6.5 upgrade be available?

Hi guys,
Anybody has any news about the ROM upgrade for our topaz? It's 6th of October here in Malaysia but so far, no news. I heard Windows Marketplace is opened! I have checked the Taiwan website but yet still no news. I know Orange UK has announced that their ROM will be available only on the 12th.
Anyone has any other news?

I am looking for that answer too.
I sent an email to HTC asking about it. So far no news.
It is 15.57 here in Sydney.

I'm waiting aswell. I want to try out a official release from HTC. But I'll probably stick with the coocked roms seeing that a lot of the wm 6.5 phones here in the US are shipping with the old touchflo3D.

Can I ask a question guys....if I install the official ROM that comes out later do I still have to HardSPL it?

If you are still on the stock ROM and have not HSPL's then technically no you do not have to HSPL. As long as HTC posts an update for your phones original country of origin on the tech area of that countries site than you're good to go.
If the serial does not work you might consider HSPLing your phone and using the official rom when someone uploads it in the ROM development section. Doing a HSPL is quick and painless. Cooked Roms rule.

Ok this is what I got.
"Thank you for contacting HTC Service Support. Regarding your inquiry, much as we would like to provide you with the information unfortunately we still do not have the details yet. No information has been provided to when will the WM 6.5 upgrade for HTC Touch Diamond 2 be available. However if there will be any, it will be for free and can be downloaded form the HTC site. For now we really can’t tell since before upgrade is being provided, our technical department has to do series of tests and research first. Also any upgrades for a particular handset model are based on the demand of the Telecom Provider."
So, I guess we have to wait.
The upgrade for German Vodafone devices are on the support page of HTC Germany if anyone is looking for it.

Can't be like that
HTC have had months to get this into place so I find it hard to believe that we will not get the updates today. If that is the case then HTC have done very poorly in that case. Whilst other phones are coming with 6.5 I cannot see why the Diamond 2 shouldn't have an update on the day of release.

Updating your phone to Windows Mobile 6.5
http://www.microsoft.com/windowsmobile/en-us/meet/wm65-upgrade.mspx#phoneList

Your link didnt work!

Works fine for me but no mention of TD2, just 3 other HTC.
No phones have dates listed yet.
John

Just had an email from HTC and I quote... "we are awaiting confirmation from the software manufacture if the handset will receive an approved license or not"... I have a question.. why did HTC promise a wm6.5 upgrade if they are unsure if they can do it?!

I don't realy know if that is the problem. If you go to the Hong Kong windows phone webpage you will see that microsoft itself is promoting the upgrade.
So I can't see any reason why of why it is not out yet. Maybe they want to release it toguther with the American market. It is very early in the morning there yet.

I just checked on the Polish HTC site, but it looks like they do not know about that fact, that the upgrade should be today.
What is even better the customer service line number in Poland - when dialled - tells me "There is no such number!!"
This, I think, is outrageous & the HTC headquarters' guys should think with whom they cooperate in my beautiful country !!!!!!!
B-R-A-V-I-S-S-I-M-O HTC - worse can you not serve !!!

Jack_Surfer said:
I just checked on the Polish HTC site, but it looks like they do not know about that fact, that the upgrade should be today.
What is even better the customer service line number in Poland - when dialled - tells me "There is no such number!!"
This, I think, is outrageous & the HTC headquarters' guys should think with whom they cooperate in my beautiful country !!!!!!!
B-R-A-V-I-S-S-I-M-O HTC - worse can you not serve !!!
Click to expand...
Click to collapse
Polish 6.5 upgrade will be available on this page: http://sunnysoft.com/htc/

I don't get how there was a Vodafone branded 6.5 ROM listed on the German HTC site on the 4th and everyone else (who paid top dollar) with a network free phone has to wait indefinately for the official ROM......and I thought HTC were improving their customer support

qbus00 said:
Polish 6.5 upgrade will be available on this page: http://sunnysoft.com/htc/
Click to expand...
Click to collapse
Upgrade or localisation ??
There is not even TD2 showed on this site & they redirect to HTC site.

That is what annoys me.. that we paid for our phones.. yet they have NO clue about what is going on with Windows Mobile 6.5! I should really buy out that firm and organise them properly!

Is it really the 6.5 versions that are out on the french and german sites posted 09.10.01
French
ROM Upgrade for HTC Touch Diamond2 (Orange_FR)
ROM Upgrade for HTC Touch Diamond 2 (Voda_ FR)
German
ROM Upgrade for HTC Touch Diamond2 (Voda_ DE)
And also a Rom updates for the touch pro 2 on the UK site posted 09.09.28
ROM Upgrade for HTC Touch Pro2 (Orange_UK)

Artifaction said:
Is it really the 6.5 versions that are out on the french and german sites posted 09.10.01
French
ROM Upgrade for HTC Touch Diamond2 (Orange_FR)
ROM Upgrade for HTC Touch Diamond 2 (Voda_ FR)
German
ROM Upgrade for HTC Touch Diamond2 (Voda_ DE)
And also a Rom updates for the touch pro 2 on the UK site posted 09.09.28
ROM Upgrade for HTC Touch Pro2 (Orange_UK)
Click to expand...
Click to collapse
OK so the german is verified to be 6.5
http://www.slashphone.com/vodafone-...windows-mobile-6-5-for-touch-diamond-2-036930

Jack_Surfer said:
Upgrade or localisation ??
There is not even TD2 showed on this site & they redirect to HTC site.
Click to expand...
Click to collapse
Full ROM upgrade:
http://bit.ly/4pFgud (Polish only).

next official rom update for the HD2 Europe version?

Any news about that?

the next one should be with windows mobile 6.5.x
for more support of the capacitive screen

anxifer said:
the next one should be with windows mobile 6.5.x
for more support of the capacitive screen
Click to expand...
Click to collapse
Because can it be that HTC have given up on updating the HD2 already?

Euroman28 said:
Because can it be that HTC have given up on updating the HD2 already?
Click to expand...
Click to collapse
I don't think, that HTC has given up on the HD2, yet.
This tweet might be of interest.
to everyone asking about HD2 & Windows Phone 7 Series; nothing announced yet but there may be info coming next month
Click to expand...
Click to collapse
http://twitter.com/windowsphone/status/9181323569
...either there will be a statement about HD2 being "transformed" into a WP7S-device with an update, or HTC might tell us that they have prepared WM 6.5.x for the HD2
Nobody knows yet....but I don't think HTC has "left us"

The last update has been 2-3 weeks ago... what do you expect seriously? I also don't think that the next update will contain WM6.5.x-crap. If the HD2 is meant to get an WM7-update then I'm almost sure that HD2 won't get this version. But all we can do is speculating...

de Wolfe said:
The last update has been 2-3 weeks ago... what do you expect seriously? I also don't think that the next update will contain WM6.5.x-crap. If the HD2 is meant to get an WM7-update then I'm almost sure that HD2 won't get this version. But all we can do is speculating...
Click to expand...
Click to collapse
What I seriously think is that there is a chance, that we will get a WM 6.5.3 update.
Yes, it's been 3 weeks since the last ROM, and so? The ROM before that was released in the beginning of December, so about 7 weeks.
...and when is MIX'10? In about a month....so why does this sound so wrong? Especially if the US models get the 6.5.3 ROM, then it wouldn't be so hard to make a version for the unbranded HD2
But yes, we don't know what might og might not happen

if they want to update hd2 to 6.5.3 they would have updated it in the 1.66 roms i think the next update will not be 6.5.3

they really should make an update because there are still so many unsolved issues that really annoy us users (sms lag, ...). Maybe they are already working on it and it will be released when there is a stable version of the newest windows build.

What about win6.5.3 combine with the new version of sense ?

Arent we due WM6.6 soon?

Starfury said:
Arent we due WM6.6 soon?
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Click to collapse
We will properly get a 2.00 Rom with Windows Mobile 6.5.3 and some updates included. Maybe a new Youtube Client? Which would allow you to access your youtube account like you can Iphone?
But in my opinion getting an official WM7 HD2 upgrade is a likely as me being invited home by some random woman on this or any friday(Which is very unlikely!)
/Fred

Euroman28 said:
We will properly get a 2.00 Rom with Windows Mobile 6.5.3 and some updates included. Maybe a new Youtube Client? Which would allow you to access your youtube account like you can Iphone?
But in my opinion getting an official WM7 HD2 upgrade is a likely as me being invited home by some random woman on this or any friday(Which is very unlikely!)
/Fred
Click to expand...
Click to collapse
If we believe HTC on twitter:
'for Diamond 2 firmware is not planned. Of the existing communicators on the market, only the HD2 firmware to get WM7'
think you better keep your friday nights free towards the end of the year when the OS is eventually released!!!

i think that 6.5.3 update can be a concrete possibility....i don't want to believe that Htc could leave us without this update....

htc hd2 might not get WinMo 6.5.3 as upgrade from htc

New Response From [ Teeva (UK - Ireland Support (Tech)) ]
Dear Customer
Thank you for contacting HTC
The HTC HD2 was released to the market with the Windows Mobile 6.5 operating system. HTC is unable to confirm that this or any device will receive a future firmware update which will involve an upgrade to the operating system.
We are excited about future developments and are working closely with many partners and will post further information on our website.
We are unable to comment further on current developments in mobile technology. Please review the latest news announcement below regarding Windows Phone 7 Series:
Best Regards,

winmo7 said:
New Response From [ Teeva (UK - Ireland Support (Tech)) ]
Dear Customer
Thank you for contacting HTC
The HTC HD2 was released to the market with the Windows Mobile 6.5 operating system. HTC is unable to confirm that this or any device will receive a future firmware update which will involve an upgrade to the operating system.
We are excited about future developments and are working closely with many partners and will post further information on our website.
We are unable to comment further on current developments in mobile technology. Please review the latest news announcement below regarding Windows Phone 7 Series:
Best Regards,
Click to expand...
Click to collapse
The cup is half full or half empty. Based on the respons from HTC, the title of your post might as well be " htc hd2 might get WinMo 6.5.3 as upgrade from htc"

This kind of question never gets answered, neither positive neither negative. Meaningless.

Honestly, 6.5.3 was made JUST for devices like the HD2. If they don't give it WM7 they have to give it 6.5.3. In any case, i don't care, i am running 6.5.3 either way. Only issue is the dialer, which at one point they will fix on another device anyways!

firaX said:
Honestly, 6.5.3 was made JUST for devices like the HD2. If they don't give it WM7 they have to give it 6.5.3. In any case, i don't care, i am running 6.5.3 either way. Only issue is the dialer, which at one point they will fix on another device anyways!
Click to expand...
Click to collapse
I expect it is already fixed on the HD mini. (which I have seen running a 5.2.23101 build on a video)

as long as they give WP7, i will be happy

Why would you want to get 6.5.3 when you can get wm7

well thats what we hope..

Just a very standard reply from official... to avoid any problem.
No point, no content.

xmoo said:
Why would you want to get 6.5.3 when you can get wm7
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=634048

Same as ever: Companies using the Schrödinger's cat policy. Wait and see.
Every mail related to HD2 updates said:
Dear customer,
Thank you for contacting HTC.
The HTC HD2 was made to support Windows Mobile 6.5 and released as such. I am a technical support operative, charged to check if your phone has any problems, try to repair them remotely by giving you instructions, and in case I fail, eventually have it returned to the factory for physical repairs.
I cannot get any information related to the development of the HTC HD2 operating system at this time, as I'm not a developer and do not have proper clearance to escalate this issue and ask, and I honestly do not give a damn.
If we do plan to provide upgrades to a newer version of the operating system, then I cannot know at this time. Maybe we do. Maybe we don't. For more information about this issue, please buy a plane ticket to Taoyuan, Taiwan, and ask our headquarters directly.
[Insert propaganda about how HTC is always doing its best to satisfy the customer's needs]
Best regards.
Click to expand...
Click to collapse

xmoo said:
Why would you want to get 6.5.3 when you can get wm7
Click to expand...
Click to collapse
Why would you want minmo 7 when they have no confirmed no backward softeware compatability..!
I doubt HTC will release any OS updates for the HD2, they dont unless stated when the device is released, generally.

Yunabeco said:
Same as ever: Companies using the Schrödinger's cat policy. Wait and see.
Click to expand...
Click to collapse
Just using a get-out "claws" (clause)! Never mind WM 6.5.3 or WM7 - is the cat alive or dead?

stoolzo said:
I doubt HTC will release any OS updates for the HD2, they dont unless stated when the device is released, generally.
Click to expand...
Click to collapse
That's true, but 6.5.3 will be a super incremental upgrade so there is some hoping. 6.5 itself was a stopgap, so 6.5.3 can't be anything more than something incremental that any other company like Apple or Palm would provide OTA for free.
They never even announced 6.5.3, right? It just sort of started appearing on devices about two weeks ago.
I'm hoping the next ROM update for the HD2 might be 6.5.3... I haven't been able to find a truly clean ROM here, even the lite ROMs seem to have a few extra things 'snuck' in. A clean and official 6.5.3 with the simple black theme like the HD Mini has would be great for me.
Anyway, WP7 isn't coming out for another 10 months at least and doesn't seem like the HD2 will get a successor until then either... would really be nice of HTC if they didn't abandon their flagship (WM) device already. Give us 6.5.3 please, it's basically just finishing what 6.5 started.

What HTC says about new official WM6.5.3 ROM

Hello!
I send to HTC a mail with a question will and when will be a new ROM upgrade to a new WM6.5.3. for HD2.
Here is HTC answer:
"Dear QQQ,
Thank you for contacting us,
Kindly note that your device was manufactured for the Czech Republic. So regarding any updates or hotfixes for your phone it’ll be through the Czech Republic page. However, the compatible Rom Upgrade for your phone is not yet released on that page. But it should be released soon. Kindly check on our website from time to time regarding new releases for new softwares."
So does it mean it will be or it will be only a new ROM with "old" WM6.5?
What do you think?

The answer is not really and the guy from HTC who answered doesn't seem to know what you were talking about when you mentionned WM6.5.3...
I don't think we should wait for a 6.5.3 upgrade, 'cause even if it's a minor upgrade, it's the same situation than for the HD which was released with WM6.1 and never upgraded officially with WM6.5 :/

Roupette said:
it's the same situation than for the HD which was released with WM6.1 and never upgraded officially with WM6.5 :/
Click to expand...
Click to collapse
Which is why I cant wait for WP7S at least then we'll get OTA updates straight away instead of having to wait for htc or phone operators to offer up a updated ROM

It would be very sad if they dont make compatabile 6.5.3 ROM for HD2. It's silly if they just stop in inventing in HD2

Smartmob said:
It's silly if they just stop in inventing in HD2
Click to expand...
Click to collapse
Well lucky for us, we have XDA.

wow he was really talking out his a$$ it would of been announce one way or another through some blog. now and days its hard for some one to keep things in the low especially HTC now that their getting to be bigger and bigger by the minute. i would see that coming from palm or danger (sidekick) nobody even cares about them any more so if they release some update nobody would really care other than device owners. sorry for getting out of the topic a bit but 6.5.3 would see the light by the end of the end of year microsoft putting all their brains on windows 7. hd2 for t-mobile might be the last windows 6.5 of the year in a american carrier

I ask this question to HTC: "Is the HTC HD2 going to get a windows mobile 6.5.3 ROM upgrade?"
And this is their answer: "Dear Eric Lui, Thank you for choosing HTC! Regarding to ROM update issue, we are sorry to inform you that currently we do not have the information of the WM6.5.3 ROM upgrade for HTC HD2. If any update in future, HTC will release the news on the website once any update, Please pay attention to our Official website for the update. In addition, we had recorded your information, and we will inform you in advance once any update related with HTC HD2. Thanks a lot for your understanding and cooperation."
Hope this can help.

HTC releases too many devices and they actually don't care of upgrades for current devices. Even if it's hi-end device like HD2. They will rather release HD3 than make official WM6.5.3 ROM for HD2. You have to pay for anything
I'm using Samsung Omnia II. I like this phone and i like Samsung attitude to their products. It came originally with WM6.1. Then it got upgrade to WM6.5. Now it get another upgrade to WM6.5.3. Same phone - 2 major upgrades.
Yes, it's possible to make your own WM6.5.3 ROM, but alas you can not tweak all OEM applications to be compatible with 6.5.3. That's why official upgrade is the key point.
Without official upgrade to 6.5.3 from HTC, user won't get normal HTC dialer/callerID. They will stick either to 235xx builds or add workaround to fix incompatibility. I even don't mention about minor graphics issues after migrating from 6.5 to 6.5.3.