Database Users

Stop Push Email over GPRS when WiFi ON ?

Hello there folks,
After much reconfiguring of our exchange server, i have push email working!
However, i have found that occasionally when WiFi is on, the phone will still sometimes try to establish a GPRS data connection.
Does anyone know of a way to stop it doing this? I would prefer WiFi to be the prefered data path.
Any help would be appreciated!
Thanks In Advance
G

push mail doesn't work over wifi. You need to keep the GPRS connected for this. You can still activesync over Wifi, but push mail is depending on a cellular network.

ahhhhhhhh, of course.
what an idiot i am..... thank you

That doesn't make sense to me. Push should work better over WiFi.

Although I don't know for sure, I wonder if the fact your GPRS IP address and WiFi one will necessarily be different makes the Wizard hop back onto GPRS if that's where the push session was established.
If you cancel push, then establish WiFi and then re-establish push, does it still try jump to GPRS?
Out of interest, what tweaking did you have to do to the server? Our IS guys applied the service pack, and for a brief period, I tested push and it worked, now it seems to have stopped working. I can establish the session, but nothing gets "pushed". If I log in to Outlook, OWA and push, I can see my test messages land on the first two, but nothing on the Wizard until I manually sync it...
Regards,
Dox

I'm not bothered by the fact that DP tried to re-establish my GPRS connection as much as the 8125 locking up whenever I enable WiFi while already in Direct Push mode. If I can figure out why that happens and stop it I can stop messing with my Wizard and actually enjoy it more.

M$ says that they can't support direct push over WiFi because the device turns off WiFi when in powersave mode which disables direct push.
I thought that was a lame reason and told them that at MEDC. We should be allowed to make that decision and direct push should adapt to whatever network connection we're using IMO.

This is not an issue of whether Direct Push should work over WiFi, this is an issue of not being able to use the device at all when WiFi is enabled while Direct Push is enabled.
If Direct Push wants to use a GPRS connection, fine, I don't mind. But I should be able to enable WiFi as well with no consequences, and Direct Push can still use the GPRS connection while the WiFi radio is on.
I have successfully tested this and it works. I was able to send my device an e-mail and have it notify me while WiFi is on, and when I browse the internet it uses the WiFi connection, not the GPRS one. But after a while of having both connections enabled, through some kind of bug or glitch the device will slow down till it eventually comes to a screeching halt.
There is no way that this is like this by design. If you can't enable WiFi with Direct Push enabled, then the system should force you to disable Direct Push before enabling WiFi or vice versa. But I believe it's a bug because even the WiFi icon has the ActiveSync animated connection when both connections are enabled, which leads me to believe that Microsoft had anticipated a WiFi connection being active while Direct Push is doing its business over GPRS.
Now, if you could please give all of that to MS, and maybe get some kind of reply I would be forever in your debt!

If you're getting lockups with WiFi/DirectPush then take a look here:
http://forum.xda-developers.com/viewtopic.php?t=50223

Setup 8525 (Hermes 100) with no data plan

Here is what I'm Trying to do:
~Find a Wm6 or Wm6.1 that would allow me to setup and use the phone with out a data connection from A&TT, but would like to only use WIFI to access the Web, email & facebook...etc...etc
~What threads, rom, tricks, cabs or tweaks where used to achieve this... while still being able to use email & the web via WIFI only?
~I've tried several Roms all installed no problem except setting up email accounts and intermittent web access issues when the phone goes into standby.
~I've set up a Window live email account but have very inconsistent connections issues. (Mostly not working)
~Frequent connection errors...
Any suggestion, pointers would be great!

As far as i know the first port of call for wm phones is to try and connect via a data plan, it will only try via wifi if you have it switched on and connected, i havent found a way of getting it to automatically try to connect to wifi. So good luck in finding it , as i have been on here for years and still dont know how to do it.
I know its not exactly useful, but just letting you know, dont think its going to be easy

You can use NoData to prevent it from trying to use a data plan (2G, 3G, etc).
I don't have a data plan at all; this is what I do to force it to use only activesync passthrough or wifi:
http://www.modaco.com/content/pocket-pc-software/246171/new-free-utility-nodata/

The No-data cab did not help.... Did nor notice any changes... Outlook continues to pop open every few minutes. Not sure what the cause is however the phone works fine when I connect it with WIFI. is there some reg-edit to stop the outlook pop up? Let me give some more info that may help...
Using:
~Window Live Hotmail client with in Pocket Outlook
~Do not have a data plan for the phone (AT&T 8525 Hermes)
~The Only way the phone connects to the web or email is via WIFI
All suggestions welcome....

jac said:
The No-data cab did not help.... Did nor notice any changes... Outlook continues to pop open every few minutes. Not sure what the cause is however the phone works fine when I connect it with WIFI. is there some reg-edit to stop the outlook pop up? Let me give some more info that may help...
Click to expand...
Click to collapse
The nodata cab installs the nodata program - check your programs menu. Run the nodata program and you can toggle off your connections.

Exchange emails in standby

I have a new AT&T Pure with an exchange email address set up to receive emails as they arrive. If the phone is not in standby mode the emails come in without a problem at the same time I receive them in Outlook. Once the phone is in standby mode (screen turns off) emails come in sporadically or not at all until I wake the phone up. If I just set it to dim and not turn screen off I am fine. Is anyone else having this issue?

I've found ActiveSync on my Touch Diamond2 very unreliable. It will work for a while but repllog.exe crashes at some point, usually overnight. Only fix is to restart the phone or manually kill the task - it's often doesn't respond to shutdown (indicating it's crashed) and has to be manually ended. Doing a sync immediately always works.
I'm hoping that they've fix this bug in WM 6.5...
Cheers, Rob.

This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.

dwg44 said:
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
Click to expand...
Click to collapse
You mean by standby, not cable/activesync attached?
I'm still wondering about gmail push, I set everything up as said, but when I'm cabled to my work computer, I don't get gmail.
I have to disconnect and then get gmail push. **sigh**

Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.

munrobasher said:
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
Click to expand...
Click to collapse
No, I unchecked that, same result, even after powering off/on. I think that option is misleading

some thoughts and my experience...
Do you expect emails to arrive over wifi, or gprs, The behavior is different by design.
As they arrive, in schedule settings for example only works as most people expected over gprs.( this is also called microsoft direct push) and can be toggled on/off in settings tab on most htc phones.
this also requires a constant open data connection over gprs. the phone will try to open it for you if you enable direct push option.
its also important that the carrier supports long http requests over grps for direct push to work correctly.(this is why gprs need to be open all the time)
if you deactivate the gprs-data connection, direct push will fail until it succeds a long http to the eas server again.(exchange active sync)
when i use direct push option over gprs, emails always arrive instantly (within a few sec.) to my phone regardless of standby or awake. 98% of the time anyway...
Now i have set mine to sync over wifi. however not pushed to my phone as it only works over gprs.i usually set schedule to 5 min.
if set direct push/as arrive over wifi the schedule seems to change depending on how often emails arrive. the polls seemes to be longer and longer apart if mailbox is idle. schedule a bit unclear...
i figured this out by setting a constant ping from pc to the phone and watched the response in standby mode.( wifi not set to always on even in standby) so i got response time out most of the time.
i noticed that after a certain time the phone began to respond to ping for a few seconds( active sync activated wifi in standby to check email according to my setting in schedule and then deactivated it).
if i had unread emails in my exchange mailbox they arrived in the phone as well.
i also read a paper where the direct push schedule where explained by microsoft. it is constructed that way to save as much bandwidh as possible,
i have based this on my observations only.
it would be nice if someone could find a technical paper explaining this further.
tests was done on htc p3600 and stock topaz. wm 6.1
i will do tests again on the 6.5 rom as they come online.
a

Phone is not docked nor am I connected with wifi. Just a GPRS connection. What I mean by standby is that I have the setting enabled to turn off screen after 1 minute.

I have no problem with push email from my exchange server. Remember Push email only works with cell data connection as pointed out. And if you establish ActiveSync connection with a desktop PC, it will be auto-disable and changed to polling instead regardless if you keep the data connection open or not.

I have never connected this phone to a PC.

exchange active sync and wifi
i previously had a TYTNii (Kaiser) which would exchange sync through my home and office wifi (over GPRS) when wifi was available and connected.... However on my Topaz i am unable to exchange sync through wifi when connected for some reason. it will only work through phone connection with wifi off. It appears there are additional connection settings with this WM6.1 device... (priority settings for one connection type over another) but im not sure how to set this up... Help on getting exchange sync working via wifi would be appreciated thanks..

Autoconnect to Wifi instead of GPRS

This might be a simple question. Is there a way to let HD automatically connect to Wifi instead of GPRS when any data connection is necessary?
For example,
1. in the TF3D Weather - hitting the 'Update Now' will get you connected to GPRS if Wifi is not already connected.
2. in the mail inboxes, when hitting the 'send/receive' will get you connected to GPRS if wifi is not already connected.
Won't it be great if it's smart enough to first turn on wifi, if not available, then go to GPRS?
Perhaps this is already out there but I just couldn't find it having used Hermes, TyTn and now HD.

Well personally for security (and other reasons - such as battery life) I don't want wifi connecting unless i know about it. But it could be an option I guess.

I always has tried to do this, and I was unable, I think it isn't possible. Maybe is there a software to do this... But I couldn't find it.

If you use No Data you can toggle off GPRS & WAP, then everytime you want to update weather, stock etc you just need to turn on wifi

Nodata
Well, I do have nodata.cab. The issue is more of the sequence and autoconnect. With nodata.cab, one do have to
1. gesture to navigate to the communication manager
2. turn on wifi
3. gesture/select the inbox
4. hit the menu/select the send/receive.
I was wondering if the 'send/receive' command already triggers something to goto GPRS, perhaps there is a way configure for send/receive to turn on wifi just like gprs and then retrieve the mail. And when the wifi doesn't find anything, go to gprs? Perhaps some type of program to let user set the sequence/preference of data connection?
Perhaps there is already something that can do that, I just couldn't find it.

rotaflex said:
Well, I do have nodata.cab. The issue is more of the sequence and autoconnect. With nodata.cab, one do have to
1. gesture to navigate to the communication manager
2. turn on wifi
3. gesture/select the inbox
4. hit the menu/select the send/receive.
I was wondering if the 'send/receive' command already triggers something to goto GPRS, perhaps there is a way configure for send/receive to turn on wifi just like gprs and then retrieve the mail. And when the wifi doesn't find anything, go to gprs? Perhaps some type of program to let user set the sequence/preference of data connection?
Perhaps there is already something that can do that, I just couldn't find it.
Click to expand...
Click to collapse
Haven't heard of anything like this unfortunately. Nearest thing I can think of is NoDataInRoaming.
Let me know how you get on with it
Rick

nodatainroaming worked a treat for me rick. thanks

setting connection preference ???

is there a way to make sure the phone only connects to my home wi fi hub when at home and does not connect via my 3g vodafone connection. I want it to automatically select the fastest link and not waste my 3g allowance ? I've searched but cannot find a solution, thanks

+1 good idea, anyone got anything on this?

Andi,
The solution I would use would be to go to Settings>Wireless Controls and simply switch Data Connections off, Wifi On when at home.
You would have to remember to to reverse this when done if you want to access 3G services.
WB

u could use G-Profile.. It allows you to set up different profiles and switch them automatically based on your current cell id. Wifi on/3G off when at home, other way around when not. Works like a charm for me

thanks for the tip but when I do that it then automatically turns it back on even when I'm connected to the wireless hub, all of a sudden they both are on . . . . . . .?? any ideas ??

i have the same problem... it keeps using my 3G/EDGE network even if WIFI is available... and i dont get it how can HTC afford not to give us an option to set that the phone asks you for permission when connecting to 3G/EDGE network... this **** costs and im not really happy about the fact that my phone can connect to a network whenever it feels like.
(and yes this **** keeps happening even tho i disabled automatic updates in weather/time applications.)

In BSB tweaks if you press options I think there is an option to disable all data connections. I have never tried it but maybe it will override all connection attempt? Give it a try. Also, I flashed to the 2.01 ROM and I think the data connections are a little less persistent, though I don't wan't to guarantee anything!

andi1977dog said:
is there a way to make sure the phone only connects to my home wi fi hub when at home and does not connect via my 3g vodafone connection. I want it to automatically select the fastest link and not waste my 3g allowance ? I've searched but cannot find a solution, thanks
Click to expand...
Click to collapse
does it not do that by default? i cant send emails through t-email when i'm at home - I just presumed this was because i was connected through my wireless router. turning off wifi allows me to send emails.
thus I presumed wifi takes preference?

I am wondering the same thing. The idealist situation would be to have both connections active at the same time, and let the HD2 make sure that wifi is used when the connection is there. Is there some kind of application to verify which connection is being used?

Great thread - I am not the only HD2 owner who is annoyed with the problem with the HD2 switching on its GRPS data connection without my approval!!!
Could it be that the HD2 turns off the wifi when it goes to sleep and then tries to connect to the web using the GPRS network? In that case how do I prevent turning off WIFI when in sleepmode?
I read somewhere else in this forum about a G-profile. Being a newbie with HTC I have no idea what this is. Any clue?
But overall: Yes, it would be great if HTC added an option to set network connection preferences.

WiFi does take preference if it's connected! Dont forget when you are at home and you turn your phone on from standby it will take 10sec or so to connect to your WiFi router, if you try and use IE, Opera, Twitter, Weather Update, Email, etc... before it's connected it will fire up your 3G data connection!
The phone does not how ever turn off your data conn when it's idle which is annoying! You need to use Bandswitch or CommManager from here http://www.commmgrpro.com/jsp/main_frame.jsf;jsessionid=103F335931311F019BD540B82E479383 or WMLonglife from this forum (do a search).

there must be someone out there with ghe know how and expertise to solve this ?? glad to see its an issue for othet folk, i like the idea for selecting wi fi over gprs if its there to be selected.......

I found out that my HD2 automatically closes the 3G connection when I have wifi active. I'm not sure why it does that, I know pretty sure that it had not always done that. But I'm quite happy with it
It turns 3G on again after disconnecting from WIFI, which is what I want.

so if you tap the notifications tab and the "contratc internet" is counting and the wi fii is connected it is using the wifi and not the "contract internet" even though the timer is counting ???
Can anyone confirm ???
p.s tried using the G-Profile software, it seems very inconsistant and didnt always turn off what it should when you select the profile so im going to unistall it.

for some reason the automatic internet settings from vodafone messes up/hides the "The Internet" or "MyISP" connection that is in the phone originally.. I even hard resetted but you just can't seem to stop the automatic settings..
disable the proxy of the "Vodafone live!" connection and it will work.. just like twitter etc..
the same with email only checking through 3G and not wifi.. but set the server settings of your account to "The Internet" after you disabled the proxy.. (advanced settings at the smpt server tab)
hope this helps.. but a thing worries me, as I don't know anything about proxies, why does vodafone specify a proxy if we don't realy need one.. to port us over their live portal or something? (on my old sony ericsson the track ID service didn't work because of that)

"disable the proxy of the "Vodafone live!" connection and it will work.. just like twitter etc.."
thanks but how do i do this ??

anyone know how i do this ? thanks

After including the Taskmanager as a quick link in HTC Sense I am now able to close all programs. Now I do no longer experience any unfortunate GPRS connections when connected to WIFI.
Only problem is that when running on batteries the WIFI connection is closed down when the unit enters sleepmode. However during sleepmode, if I have not closed down programs accessing the web these are now able to connect to the web by using the GPRS connection.
Why on Earth has HTS decided to decipher a click on the X as MINIMIZE and not CLOSE!!!

tnyborg said:
After including the Taskmanager as a quick link in HTC Sense I am now able to close all programs. Now I do no longer experience any unfortunate GPRS connections when connected to WIFI.
Only problem is that when running on batteries the WIFI connection is closed down when the unit enters sleepmode. However during sleepmode, if I have not closed down programs accessing the web these are now able to connect to the web by using the GPRS connection.
Why on Earth has HTS decided to decipher a click on the X as MINIMIZE and not CLOSE!!!
Click to expand...
Click to collapse
I believe my Wifi connection is kept alive, even in sleepmode.

Josan123 said:
I believe my Wifi connection is kept alive, even in sleepmode.
Click to expand...
Click to collapse
Sorry, forgot to mention this - but in order to save battery power I have asked the unit to close down the WIFI when in sleepmode (using BsB Tweaks). And indeed it gives me more battery life.