Related
I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb
I am unsure of how to access this. When I go to start>programs>setup email, it shows an option for windows live mail, so i tap on that, input all the required information, and there is no option to view email. I even downloaded the program from the microsoft site and i cannot see anything related to email. When I checked the about screen in windows live it does mention email being one of the installed components. Can anyone help?
it should be set up in the default messaging program now.
Check out this thread...
If you’ve already gone through the first time setup of Windows Live app, then try this. Open the app, tab “Menu”, then “Options”, then “Sync Options”, and make sure “Sync e-mail” is toggled on.
Thank you very much.. Sync email was not checked!
I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks
If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.
Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??
Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.
Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?
ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...
I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^
Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...
And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4
Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S
I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?
Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?
barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB
I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !
Hi guys, I was wondering if anyone of you know if it is possible to set up my e-mail account on my TD2 to automatically do a background search for new e-mails when i'm online (browsing, using the youtube app etc) instead of having to go to the menu and select send/receive?
Maybe this question has been posted before and in that case I apologize, I did a search but couldn't find anything relevant.
Thanks in advance
Hagr1 said:
Hi guys, I was wondering if anyone of you know if it is possible to set up my e-mail account on my TD2 to automatically do a background search for new e-mails when i'm online (browsing, using the youtube app etc) instead of having to go to the menu and select send/receive?
Maybe this question has been posted before and in that case I apologize, I did a search but couldn't find anything relevant.
Thanks in advance
Click to expand...
Click to collapse
In e-mail, go to menu\tools\options\ select your acount and go through the settings until you see where to set Delivery options to "as arrives"
Thanks for the answer, but I can't find this setting. I am using windows live mail, and when I go to the settings page and select this account it opens "Windows live settings" whrere I can select today screen options, roaming options etc but I can't find the "as arrives" option. Could it be because it is a windows live account?
Yes, that is the reason. Since WL is a POP3 account, it can't push emails out to you. You can only pull emails from it.
is it just me, or despite every method, setting, tweak humanly possible, Hotmail just basically sucks on this phone?
ive tried using the windows live client, ive tried using the htc email setup. ive set to headers only, text rather than html, sync only today, every 15 minutes. ive tried almost everything i can possibly find and still, it syncs 14000 emails and bogs down my phone whicl searching/connecting etc.
the only thing that works is to set the sync to 'manual" but even then, when i manually sync, total phone destruction (in the form of stuttering/freezing) ensues.
i get 500 exchange emails daily, puyshed in real time, no issues, lighting fast. Hotmail however...the worst.
am i alone ?
thanks
jason
14000
Yes you are alone.
I work in customer service so I'm gonna take a leap and say your frustration has blinded you.
Hotmail or windows live only syncs 50 e-mails by default. Take some time to calm down and explain exactly what is going on.
1) What ROM version do you have
2) What exactly are you trying to do
3) What program do you want to use. i e Windows live
4) What exactly happens i e. Is it immediately you sync via windows live that it freezes or is it when you try to run a program.
5) Have you tried a soft reset; and if you have have you tried a hard reset with only windows live initiated to see if the symptons persist.
We'd all love to help but help us help you.
I use Exchange and Hotmail both through the HTC email interface just fine. I have Hotmail on manual sync. Works like a champ. If you want, try going into the inbox first, then doing a menu-->send/receive and watch the status bar at the bottom.
jason370 said:
is it just me, or despite every method, setting, tweak humanly possible, Hotmail just basically sucks on this phone?
ive tried using the windows live client, ive tried using the htc email setup. ive set to headers only, text rather than html, sync only today, every 15 minutes. ive tried almost everything i can possibly find and still, it syncs 14000 emails and bogs down my phone whicl searching/connecting etc.
the only thing that works is to set the sync to 'manual" but even then, when i manually sync, total phone destruction (in the form of stuttering/freezing) ensues.
i get 500 exchange emails daily, puyshed in real time, no issues, lighting fast. Hotmail however...the worst.
am i alone ?
thanks
jason
Click to expand...
Click to collapse
There should be an option to only show that last day, 3 days or week. Do you not see that option when setting it up through Sense?
crisisinthecity said:
There should be an option to only show that last day, 3 days or week. Do you not see that option when setting it up through Sense?
Click to expand...
Click to collapse
thanks for the replies. ill try ot be a bit clearer:
there are several ways to go about installing hotmail; i believe i've tried them all, with every possible configuration. they are as follows:
(please note that not only do i have sense disabled, i do nto have sense installed on my rom (see sig.)
windows live msgclient:
-- i constantly recieve the message "windows live is temporarily unavailable, please try again". keep in mind that i have exchange mail pushed in real time and two gmail accounts which sync every 5 minutes, no issues with them whatsoever.
here are my windows live msgclient configurations:
1) today screen options are unchecked
2) sync options: only "sync email" is checked
3) sync schedule: every 15 minutes, although ive tried manual and triead real time, same results.
4) syc status: synchronized
5) roaming: both boxes are checked, but ive also had them unchecked, no difference in results. still get this "windows live is temporarily unavailable, please try again"
6) messenger: unchecked
7) email: preview size is 15k but ive also tried every other setting, no difference. the other two boxes are checked but i have also had trhem unchecked as well, no difference.
8) about: version 10.7.0061.2000
after this failed for the millionth time, i tried using the htc email client setup instead. and uninstalled the windows live client. i get that same message constantly, AAAAAND my phone freezes up all the timne since it is constantly trying to sync 14k emails.
thats what i have thus far. the email works mostly. but the popup is crushing my soul.
any feedback would be greatly appreciated.
thanks guys,
jason
jason370 said:
thanks for the replies. ill try ot be a bit clearer:
there are several ways to go about installing hotmail; i believe i've tried them all, with every possible configuration. they are as follows:
(please note that not only do i have sense disabled, i do nto have sense installed on my rom (see sig.)
windows live msgclient:
-- i constantly recieve the message "windows live is temporarily unavailable, please try again". keep in mind that i have exchange mail pushed in real time and two gmail accounts which sync every 5 minutes, no issues with them whatsoever.
here are my windows live msgclient configurations:
1) today screen options are unchecked
2) sync options: only "sync email" is checked
3) sync schedule: every 15 minutes, although ive tried manual and triead real time, same results.
4) syc status: synchronized
5) roaming: both boxes are checked, but ive also had them unchecked, no difference in results. still get this "windows live is temporarily unavailable, please try again"
6) messenger: unchecked
7) email: preview size is 15k but ive also tried every other setting, no difference. the other two boxes are checked but i have also had trhem unchecked as well, no difference.
8) about: version 10.7.0061.2000
after this failed for the millionth time, i tried using the htc email client setup instead. and uninstalled the windows live client. i get that same message constantly, AAAAAND my phone freezes up all the timne since it is constantly trying to sync 14k emails.
thats what i have thus far. the email works mostly. but the popup is crushing my soul.
any feedback would be greatly appreciated.
thanks guys,
jason
Click to expand...
Click to collapse
You need an option in the setup to only have it pull from the last week or less off the server. Otherwise there is no way that I know of besides deleting all of your old emails on hotmail to keep it from pulling everything on their server, which will crash your phone depending on how many emails you have on there. Window's Mobile setup lets you pick how many days worth you need when setting up Yahoo.
Did you log in to the hotmail website? I know they made some changes recently to an Exchange server format. I know that with my exchange account it doesn't give me the option. It pulls everything off the server. So I move old emails to a folder that I created on my local hard drive and move them every week or so.
Is there an option to move emails to a folder on your local hard drive in Hotmail? OR maybe you can set it up on the website so that it only pulls a few days worth?
Found this article: http://www.zdnet.co.uk/blogs/zdnet-uk-first-take-10013312/hotmail-exchange-activesync-10018413/
ahhh haaa!
http://www.microsoft.com/downloads/...89-af2e-41f9-a175-f93e1377959f&displayLang=en
no idea if this will work. probably not but at least im not taking crazy pills here.
jason370 said:
ahhh haaa!
http://www.microsoft.com/downloads/...89-af2e-41f9-a175-f93e1377959f&displayLang=en
no idea if this will work. probably not but at least im not taking crazy pills here.
Click to expand...
Click to collapse
Yep. I bet you can set it up in that program. Either a local hard drive folder to move your old emails to or set it up to pull from a certain number of days. Now you are cooking with grease...
crisisinthecity said:
Yep. I bet you can set it up in that program. Either a local hard drive folder to move your old emails to or set it up to pull from a certain number of days. Now you are cooking with grease...
Click to expand...
Click to collapse
its showing up in my exhange mail on my pc, but im not seeing any folder option for the exchange mail on my hd2. can multiple exchane mail accts be set up on the hd2? not sure im doing any better here,
argh.
jason
Use exchange setup. Works great for me!.
jason370 said:
its showing up in my exhange mail on my pc, but im not seeing any folder option for the exchange mail on my hd2. can multiple exchane mail accts be set up on the hd2? not sure im doing any better here,
argh.
jason
Click to expand...
Click to collapse
Pretty sure you can't have two exchange accounts on the phone.
crisisinthecity said:
Pretty sure you can't have two exchange accounts on the phone.
Click to expand...
Click to collapse
that would seem to be the case. argh