wm6 update problem - 8125, K-JAM, P4300, MDA Vario General

I am in deep trouble. I was trying to update the rom on my wizard to faria but while it was 75% done i don't know what happened but my computer shut down and after that all i see is 75% completion bar. Now when i reconnected it to my computer it is showing the multicolor screen on my wizard and the updater is refusing to update it. Please help me.
thanks

hummer5 said:
I am in deep trouble. I was trying to update the rom on my wizard to faria but while it was 75% done i don't know what happened but my computer shut down and after that all i see is 75% completion bar. Now when i reconnected it to my computer it is showing the multicolor screen on my wizard and the updater is refusing to update it. Please help me.
Click to expand...
Click to collapse
YOu need to give us the IPL / SPL numbers so we know more about your situation... But at this point since you have the bootloader screen (rainbow screen you describe) just plug in the USB cable (you should see it say USB above the left soft key) and then flash an official (not a custom, but an official) rom like the TMobile 2.26 one. That will get you back to stable ground and a working device again. Once you do that, then you can go back to trying to put the Faria rom on if you want.
http://www.t-mobileapps.com/downloadcenter/Software_List.cfm?selDevice=24

Related

My SVP M600 phone got stuck at Starting screen

Hi Friends,
My new mobile phone SPV M600 got stuck whil starting showing four lines of messages as shown below.
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
Can any one please help me in geting my phone to today's screen.
I also attached the screen shot for reference.
did you try a hard reset ?
Ya I tried both hard as well as soft reset but same screen is stuck again and agian.Can any one please help me in this regard as I am very new to PDA family.
Ok, first things first:
Since you are new to this, are you sure you preformed a hard reset?
It is done by holding power + camera + comm manager buttons (one on the right, two on the left) and pressing with stylus in the reset hole at the same time.
A message should appear asking you to press 'send' (green phone button) to confirm reset.
If this does not help, you may have a serious problem.
Please answer the following:
Is the device fully charged?
Phone will fail to boot if the battery is too low.
Did you install any software right before this happened?
This should have been resolved by hard reset, but just in case I am asking.
Did you change the ROM, attempted CID / SIM unlock?
This could require more serious measures than I can advise on.
I did exactly the same thing which you mentioned.But even then it is stuck at the same screen.
Ya u r right I unlocked my mobile using a software from eBay.The unlock was successfull and I tried to insert T-Mobile sim, it also captured the signal and I was able to make and recieve calls then after that I wantedly switched off the phone and then tried to start it, there got the problem.
Can any one help me in this regard please.
I am having the same problem, but my phone is not sim-locked.
I've got the same problem after attempting smart1_wm6_pp8mb.exe
I'm having the same problem with my G4 QTEK S200:
Attempted to upgrade to WM6 Rom using smart1_wm6_pp8mb.exe
After reboot the phone got stuck at the QTEK Screen
Tried Hard Reset (Camera+Power+Comm+Reset) followed the steps with the same results (bricked)
I also tried re-flashing the rom back to the factory one using RUU_Prophet_220734_2207114_024721_QtekWWE_Ship and ROMUpdateUtility-NoVendorID.exe in Windows Vista with WMDC (Windows Mobile Device Center v. 6.0.6873) and the phone in boot loader mode (tri color screen) with working USB cable, with windows firewall disabled and symantec AV disabled as well, RUU keeps saying error 260 "the update utilitiy cannot connect to your pda phone..." .
Do you think I should try this process using XP instead? No matter what i try i keep getting the error 260
Any help would be greatly appreciated
Got it fixed!
it was definately a Vista issue. once i tried it in XP with ActiveSync it worked like a charm and i got my phone back up and running. also used spb backup and restored all my settings.
ipl/spl screen
i got the same problem with new rom wm6, and the 260 eror, my problem is that i have xp and the activesync does`t connect ...
... means i cant redo the original rom ????
PLEAAASEEE HELPPPP !!
Again My phone SPV M600 got stuck at IPL/SPL screen
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
yekanth said:
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
Click to expand...
Click to collapse
A rom reinstall on xp solved my problems on that one. retry a couple of times! It may not work the first time! hard reset as well...
Try an official wm5 rom just in case
good luck
Can you please gimme step by step procedure
HI Phil,
I am new to these kind of installations . CAn you please Gimme step by step procedure for ROM installation.
mine is now also stuck, after trying to install new rom. wont connect to active sync either, have i fooked it? tried hard reset etc.
thanks
(with a turned off phone, press and hold camera button then insert USB cable)
then flash provider ROM
RECOVERING FROM ERROR IN STEP 8 WM5->WM6
1. Don't panic
2. Don't panic
3. Unplug the phone
4. Reset with stylus,and keep the Camera Button pressed.
5. A 3 color screen will appear(Bootloader Screen)
6. Connect your device with your PC,and run the NVID(no vendor) WM5 rom.
7. The device will be resetted after RUU(rom update utility)finishes
8. Repeat the WM6 upgrade,from STEP 5..
Click to expand...
Click to collapse
from here http://forum.xda-developers.com/showthread.php?t=310452
hi jay
i seen your post in n00b guys one, i fixed it!!!!, thank you so much, i couldnt remember how to get it to those 3 colours.
thanks again
Colin
Hi Iam unable to get the NVID ROM
Hi,
I am unable to get the NVID ROM. The Rapidshare link that has been provided in the other thread is not working. Can some one tell where can i get the ROM.
collywog19 said:
i seen your post ...
Click to expand...
Click to collapse
no problem mate.
..and yekanth i see what u mean about the dead links. i have the files on my computer at home but i'm posting from my prophet right now, so i can't upload. Try using the "pdaviet temp" from one of the wm6 threads?
(http://rapidshare.com/files/54265407/Prophet_PV_Temp.zip)
Hi Iam able to update the Rom but no use
Hi,
To mention my phone is from orange-UK. I got the orange rom from our FTP site and did the flashing/update what ever you say.But still it is getting stuck at the same IPL/SPL screen. Iam very much worried that I will not get a proper solution for my problem.It will be very grate full if some one resolve my problem.
just seems strange...how did you fix it last time? did it just start working again? A random guess would be that the camera button got liquid spilled on it or is stuck in.
If the camera button is pressed in the phone will go to 3 colour screen every time it is turned on.
It won't do any harm if you try to press/move that button to see if u can "unstick" it, not likely I think but u never know...

colored bootscreen

Hello guys, I hope you can help me.... In the middle of a ROM update my (!#@#[email protected]#) PC rebooted.... (while in the white screen on my Qtek 9100) Now the only thing it will come up with is the colored screen saying: IPL 2.21.0001,SPL 2.21.0lip and the USB is on. Active sync isn't able to connect to my device so now what?? Is it bricked?
Hope sombody can help me.... the colored screen means something's still working isn't it?
thanx in advange,
NEVSKI
what update were you trying to install? WM5? WM6? Official or cooked?
What windows xp/Vista are you using?
How far had the update gone
Have you tried running the update again,just tick the i have an active sync connection ,even though you dont and see if it will update? While in the bootloader screen the coloured screen. Hopefully it will do it for you
NEVSKI said:
Hello guys, I hope you can help me.... In the middle of a ROM update my (!#@#[email protected]#) PC rebooted.... (while in the white screen on my Qtek 9100) Now the only thing it will come up with is the colored screen saying: IPL 2.21.0001,SPL 2.21.0lip and the USB is on. Active sync isn't able to connect to my device so now what?? Is it bricked?
Hope sombody can help me.... the colored screen means something's still working isn't it?
thanx in advange,
NEVSKI
Click to expand...
Click to collapse
Its a bad flash as your PC crashed,the update did not finish and you don't have a working OS on your device.As long as you are getting into Bootloaders (multicolored screen) the phone is working,it's definitely not 'Bricked'.,but bad flash might have corrupted the bootloaders (IPL/SPL) on your phone.
Therefore to recover it back to it's default status,download the official carrier's Rom from it's website and flash it in bootloader mode(multicolored).You don't need to establish Activesync connection as Activesync will not work in bootloaders.Just get the phone in bootloaders ,connect your phone with the pc via usb cable,check usb appear at the bottom of the bootloader screen in the phone and run the Ruu in the rom,let it finish and reboot,hope it'll recover to it's default working status and than do what ever you want to do.
Good luck
still a No Go......
well, I still got the 3 (with the white 4) colored screen saying: RUU, IPL 2.21.0001, SPL 2.21.0lip and USB in the white...... I tried a RUU but that didn't work. I had this phone flashed with WM 6 DUTCH and it worked like a baby untill I tried to SIM unlock it... doing that the PC crashed.... Explain please how to get the right ROM and maybe some more info on how to do it after I got the ROM downloaded.... I want my Qtek so bad....
NEVSKI
Yeeeeeeehaaaaaaa!!!!!!! I got it 'up 'n running'....
NEVSKI
igot the same problem
it comes up with the 3 colourd screen usb at the bottem in the white when i put usb cable in but wont connect to active sync i dont no whare to get the 02 rom from can any on help please

MDA Stuck on Press Send to Restore...

Hi: This is my first posting and I am new on this board. I have had an MDA that I got as a gift from my Dad and I love it. However, I used it last week and for some unkown reason, it is stuck in the:
'Press Send to Restore Factory Defaults, Other Key to Quit.'
I have been trying to get past this for 4 days and am not having any luck.
I got to the Align Screen and that happened only once. Then I could not get past that. It keep showing the Align Screen and I kept tapping and it just kept going round and round from the Center Tap to the sides and back.
My battery is fully charged, I have read this forum and still I am lost. I would really appreciate any help. Thank you so much.
Toni
Do a Soft Reset or Hard Reset.
Cheers!
zabardast_1 said:
Do a Soft Reset or Hard Reset. Cheers!
Click to expand...
Click to collapse
Thank you for trying to help me. However, I have done both of the resets over and over and I keep getting the same result. 'Press send to restore factory defaults, other key to quit.'
I can get no further than that display regardless of what key or keys that I hit.
I have even tried the two ways of doing a Hard Reset:
1. Hold Com and Voice while pressing Soft Reset Button for 5 or more seconds until I get that display.
2. Hold Com, Voice and Camera while pressing Soft Reset Button for 5 or more seconds until I get that display.
I cannot get past that display regardless of what key or keys I press.
It seems frozen at that display point.
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Tonis said:
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Click to expand...
Click to collapse
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
sleurhut said:
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
Click to expand...
Click to collapse
Did a search for Love Rom and Wizard_Love ROM and only came up with 103 results consisting of some Threads with 1570, 898, 618,787, 893, 464........postings on the first page for Threads 1-25.
Now I do have a Red, Green, Blue, White Screen with RUU in the top right corner of the Red Bar with IPL 2.26 and SPL 2.26 in the Red Bar. Nothing is in the Green, Blue or White bar.
I tried to Hard Reset and Soft Rest and nothing happens. I removed my Battery and then tried again and still nothing happens?
Where can I find Wizard_Love ROM and what do I do when I find it. My PC will not recognize my MDA and I used WST and that cannot located my MDA.
I am at a complete loss of what to do next.
Thank you in advance for taking the time to try to help me get my phone operational.
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
Thank you again for your help. Prior to this posting I found:
epimazzo Posting at: http://forum.xda-developers.com/showthread.php?t=294107&highlight=bootloader #1 and this is what cleared up my problem and now my MDA is running GREAT!!!!!!!!
This was the same thing that you posted for me, too.
Maybe some of you are already aware of this procedure, maybe not.
Anyway, it worked for me and I decided to share how to do it. Simple.
This procedure should only be used in case you really need enter into a bootloader mode (Red, Green, Blue, White Screen) and all other ways to do it has failed! Hold Camera button is one of these I am mentioning.
1. Make sure your Phone is not Connected to the PC and remove the dummy card or SD/MMC card
2. On your Desktop PC, open Microsoft ActiveSync, then go to File >Connection Settings >Remove the Selection from “Allow USB Connection with this desktop computer”
3. Reconnect your Phone to the Desktop PC using the USB Cradle and the Charger MUST be Connected to the Cradle (Don’t use the IrDA or Bluetooth for the Upgrade)
4. Run the Upgrade again and it will work fine without any problems.
While upgrading, the ActiveSync program will not go on, however the upgrade is running.
So, Thank you all for your time and help. I do hope this helps others to find a way to correct their problems.
Thanks !
Yes.thats exactly what I wanted you to do
I'm glad you got it up and running fine
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
I does everything you do but
I don't have the cradle :S
so that means a problem?
or there a nother way?
Hi!
I got an mada vario 4. How can I upgrade the rom on it? Or can I change the t-mobile touch flo to manila 2.5? Thx! Zoli

Need help with a i-mate Jasjar that doesn't start at all..

Hello mates,
My i-mate Jasjar doesn't start any longer. Here's how I got here. I tried to flash my jasjar with Crossbow ROM using ROMUpgradeUt.exe but it didn't do anything. So I went into the Country_ID_Error folder on the computer and executed MaUpgradeUt_noID.exe. My jasjar froze after this and everytime I restarted it just hung on the bootscreen that says i-mate.
So I tried using mamaich method using mtty and now I can't even get to the i-mate bootscreen. So nothing just happens when I try to power up the phone (I'm sure the battery isn't dead).
All I can do is just enter the bootloader mode. That is the only thing that I can do that I know.
Please suggest something. I'm lifeless without the i-mate.
Thanks and regards,
Aditya More.
i had this same issue, i task28?'d my device, whatever command that resets the flash structure, then booted into bootloader, and flashed this file:
http://rs507.rapidshare.com/files/184081773/JASJAR_WWE_11353_137_10301.zip
that should fix you up real good, hopefully.
Well thanks a lot. But it doesn't help. It gives me a connection error when everything is fine. USB is connected, ActiveSync USB connection is disallowed.
I forgot to mention, that when I task 28'd my device, nothing showed on the device. It just showed USB at the top and v2.01 at the bottom for ever, which means the task 28 wasn't probably successful or I ain't sure what.
Yeah, I had to ask you how if the above given file will work if the phone is in bootloader mode.
To fill you on more details, my phone somehow strangely starts. I'll explain how.
When the phone is switched off, and when I press the reset button, nothing actually happens, no activities can be observed.
When the phone is switched off and I connect it to the computer via USB, it shows the charging light. Now when I press the reset button with the phone connected to the USB, the charging light goes off and the USB detection sound sounds on the computer and the computer shows "USB Device not recognized". This means the phone started.
But strangely in both the above cases, none of the two lights on the phone indicate anything and display of the phone shows absolutely nothing.
The only thing I can do with the phone now is enter bootloader.
Also, since I compromised so much, is it possible that I can still flash it with WM6? Because going back to WM5 will make me feel miserable.
Thanks.
@cheapusenet:
I tried flashing with that file. It flashed successfully, but the screen is all smudged. I soft reseted the phone too (using reset+two soft keys) but it keeps displaying that same smudged screen.
Good news is it did something.
Bad new is that it didn't make the mate work.
Please help. I'm dying without the phone.
Thanks and best regards,
Aditya More.
is it possible you can get a picture of what screen its showing? I THINK it happened on mine as well, did you let it sit for 10 or so minutes? if i recall the bootscreen was all corrupted but it started into WM5 just fine.
and regarding wm6, i'd attempt to get the device working before you try and get fancy. is the device cid unlocked? mine was and thats what was causing the issues.
Originally Posted by mamaich
if you can enter bootloader - use "task 28 55aa", this would restore DOC to its original layout.
If you cannot - contact service center.
if you didnt run that exact command, it's probably a good idea.
and you could try reflashing that stock imate rom?
This is all that happens.. I have waited for 5 minutes. I'll wait for 20 minutes now.
i waited for 30 minutes.. no go..
yap it did that EXACT same thing to mine.
reflash it, i think that fixed mine.
if that doesnt work, attempt flashing some custom roms.
is it CID unlocked?
i flashed it twice.. no go..
what's CID unlocked?
CID
Read the Wiki on my sig link
cid unlock allows flashing of roms that don't match your device branding.
i don't remember what brought me back from that, i may have flashed a custom rom with the imate cid settings in it? i don't remember.
i'll post a rom that i think may have helped in a few hours, I have slow upload speed. until then, just keep tinkering.
also, you should only be flashing nk.nbf. not the ms, or radio nbfs.
http://milfweed.info/UNI_AKU3_2_WWE_IVAN_beta_4_extrom_public.rar
try that rom.
hey man.. Flashed the rom with Ranju's ROM of WM6.1.. it worked.. But I can get the phone to be turned on. i mean device turns on but I can't make or receive calls or text. Let me check the thread of that rom. Thanks a ton for your support. Really appreciate it.

How to fix an HD2 that Freezes at the splash screen and won't boot

HI,
I just had this problem and I saw that a ton of others had it too. It was where my phone would stop at the windows screen and not boot, and my PC wouldn't read the phone so I couldn't load a new rom or Hard SPL. How I fixed it was by getting my phone into bootloader mode, (the multi colored screen). Here's how to do it.
While phone is Off:
Hold Volume down & press power button
While phone is On
Hold Volume down & press Reset Button (meaning the little yellow button by the battery that you have to press with a pen to soft reset it)
Once your on the bootloader screen, plug your phone into your PC, you will hear the ding that the computer recognized it but your Windows Mobile desktop software will still say your not connected, don't worry about that,, you are connected. After that, just pick whatever rom you want, then just install it like normal. and it works. If your not running a rom, do the same but install hard SPL instead of a ROM.
I hope this helps,
As long as your phone turns on at least to the opening screen there is hope.
kn0t.
i had that problem, my phone was stuck on stock together splash screen, but I just called up tmo and they have sent me a new hd2.
Three words. I LOVE YOU! well not really since I'm not gay ha!
By the way This also works for the HTC Imagio!
can someone help me ! i have the same problem. im not sure i can even open the bootloader menu . when i reset it ,it still goes 3 colours. when i try puting a new rom on it it comes up error 262. tried task29 but still error 262. tried reinstalling activesinc , still error 262,something is telling me to sign into my comp as admin but ... can anyone help?
waigstar said:
can someone help me ! i have the same problem. im not sure i can even open the bootloader menu . when i reset it ,it still goes 3 colours. when i try puting a new rom on it it comes up error 262. tried task29 but still error 262. tried reinstalling activesinc , still error 262,something is telling me to sign into my comp as admin but ... can anyone help?
Click to expand...
Click to collapse
Ok first off what ROM do you have and what SPL does it show when you are in the muticolor bootloader screen? Secound if you are trying to flash a ROM yse right clicking the .exe file and selecting run as adminastrator is a good idea. l
I had the same problem.. what usually helps for me is when it gets stuck.. pull out the battery and give it a solid 15-20 minutes.. and then turn it on and do nothing up until after it has booted
i do the battery thing but i cant go on doing this , i put a little txt or phone call and the phone goes bonkers and heats up,nightmare!
ok on the tri colour screen it says
PBB110 HX-BC
SPL-S.08.0000 8G XE
MICRO(LED) 0X05
MICROP(TOUCH)
SERIAL
AH!! just got into the boatloader screen !! by pressing volume up and down together~! rest it! but i need to wait cos ive pulled the battery again!!!
I am having the same issue. I had a android rom then was finally able to flash via sd the stock rom, but it would just freeze on splash screen when trying to boot. Now when I try to flash rom again it will start and freeze on 1%. Any suggestions?
Now when I try to load rom via usb it starts and then freezes on 1%. Then will say communication error and then when trying to boot phone it says software issue and now I cant even get a rom put back on! Please help lol
stormohio said:
Now when I try to load rom via usb it starts and then freezes on 1%. Then will say communication error and then when trying to boot phone it says software issue and now I cant even get a rom put back on! Please help lol
Click to expand...
Click to collapse
Ok try going to windowsmobile.com/getstarted and download and install the latest version of ActiveSync or Windows Mobile Device Center (WMDC) , wich ever one you have to have for your computer, and install it on your computer as they have updated USB drivers for your HD2.
have you tried loading a rom from the root of your memory card LEOimg.nbh?
i have this problem too...but what is worse is after i went to splash screen and connect my phone to pc, my pc wont detect my hd2...so i cant flash a new rom...
ps : im on stock rom bought this almost 2 years ago if im not mistaken
melodicstealer said:
i have this problem too...but what is worse is after i went to splash screen and connect my phone to pc, my pc wont detect my hd2...so i cant flash a new rom...
ps : im on stock rom bought this almost 2 years ago if im not mistaken
Click to expand...
Click to collapse
You need to put your phone into bootloader then your computer will recognize it. Hold the volume down button down while you power on the phone and the multicolor bootloader will come up. Next connect your HD2 to your computer via your USB cable. Wait for the Serial in the white bar of bootloader changes to USB and then flash. If you go to the device manager of your computer while you see USB on your phone it should say HTC USB Sync if you want to be assured that you have a connection to flash with.

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