Blackberry Connect Not Work. PLEASE HELP :( - 8525, TyTN, MDA Vario II, JasJam General

Good morning, I have an Unlocked Cingular 8525. I Have tmobile service, with a BIS Plan(Blackberry Internet Service). I downloaded the software, and its supposed to give you a PIM Number and an IP Address, but it doesnt give me anything. I am doing this so i can access my blackberry email on my 8525. Any suggestions?

From what I've read in the past, to connect to Blackberry services your device needs to be using the correct Radio version (and probably have the correct MAC) otherwise the Blackberry servers won't let you connect.
Never used Blackberry services though, so don't quote me. ymmv and all the usual.

Hi,
Posting ROM info may help - along with the version of BBConnect. Also, there are many threads on BBConnect so a bit of searching may also help you find the answer.
Maybe asking an obvious question, but hav you installed both the Hermes and PC client on each device, then provisioned the Hermes?

Related

HTC TyTN - Replace your blackberry!

I'll admit, I take a lot of good info from these boards and am usually far too busy to post. But this time I feel I have something great to share.
I bought a TyTN the other day...got here Wednesday. I was sick so I didn't start to play much with it until today.
Let me just set the tone here: I HAVE BEEN TRYING TO GET AROUND MY CORPORATE IT DEPARTMENT FOR YEARS. FIRST I GOT MY SPRINT TREO TO GET BLACKBERRY EMAILS, BUT NOT TRUE PUSH...THEN I GAVE UP FOR A WHILE AND USED A SPRINT 7250...but BB's are A WASTE, LESS FUNCTIONAL, and just a POOR CHOICE for today's mobile professional.
Now I have found today: The HTC TyTN can VERY EASILY be made into a corporate BES-connected Blackberry if you so desire, and conencted to YOUR CURRENT corporate BES account, without their intervention! I have done this with my Sprint 7250 BB account, and done it back and forth all day from T-mo to Cingular (Cingular wins out because of 3G of course...gotta have good slingbox when I can!)
All you need is a 'blackberry enabled SIM card' (really, just add the unlimited BES ENABLED (NOT THE "PERSONAL") blackberry plan to T-mo or Cingular) and a corporate BES account (that you haven't been able to touch for years, LOCKING you to a USELESS paperweight of a dumb-phone!) I know some others were lucky enough to have a Cingular SIM card in their corporate BB already and this wasn't a big deal. But I was not and I see many other are having trouble starting out with with non-Cingular blackberry devices. So check out how I ended up getting my way, finally after 4 years!
0) Insert (or go buy) a personal, non-blackberry-enabled Cingular (3G) SIM card. You should be able to surf for UMTS/HSDPA data and all that...
1) Install BBConnectr_PocketPC_BB_2.1.2.16 on the HTC TyTN.
2) Install Activesync2.1.1.9 for mobile on the desktop.
3) Connect the HTC to the computer via USB, then open PC's Activesync 2.1.1.9. You will be asked if you want to change your PIN -- say YES! (you can always go back. Remember, it DOES NOT MATTER what service your BB is CURRENTLY through...we are going to make it through Cingular for you here in a second!)
4) Call Cingular and have them add the unlimited $49.95 blackberry plan, assumedly on top of your unlimited data plan. While I was willing to pay $145 a month to have everything in one device, just to spite my corporate IT department, here's the catch: They will come back and say you can't have both! Take the Unlimited blackberry plan (which will allow the PocketPC BB Connect software you installed to get through Cingular's network to "blackberry.net" So Instead of $40 for unlimited data, $10 more is getting my (and i have tested it) 3G data and blackberry.net access!
From there, you should be good like me.
I'm still figuring out the nuances, like how to minimize down-time after web surfing for BB connect to get back 'connected' again. I suspect in an all-3G area (in which i am NOT), this may not be an issue.
I have placed the updated, verified as working (on both T-mo and Cingular) versions of Activesync2.1.1.9 and BBConnect_PocketPC_BB_2.1.2.16 in the "upload" directory of the web site. (as well as the 2.1 manual) That is /Hermes/Tools_and_Programs. Hopefully it gets moved over soon.
Keep on rocking everyone -- we are forging new capabilities together that make our lives easier, more fun, and more convenient!
Love and bruises,
Greg
It's your IT group that's at fault btw... I'm the technology guy for our IT group and we're getting rid of the BES and switching to direct push instead. Why? Tell your IT dept this: a BES places a 50% higher IO load on your Exchange server :shock:. This is because it must scan all blackberry enabled mailboxes every second or so looking for changes!
Now that devices like the Q have the MSFP, our execs have a nice alternative to their 8700s.
I've also installed LCS 2K5 with an Access Proxy and we are now all moving to Mobile Communicator for IM. This is a great little program that also gateways to AIM and Yahoo.
I believe IT should empower their users with technology, not be a bunch of Nazis.....
Files (safe) moved here:
ftp://xda:[email protected]/Hermes/Tools_and_Programs/BlackBerry_Connect/
Could you please point out what is the difference between your uploads and the file here?
ftp://xda:[email protected]/Hermes/Tools_and_Programs/Hermes_Blackberry_Connect_Client.zip
Thanks!
Bb Connect
Just a quick one on this has anyone tried this on a XDA Exec on orange??
BAH ! ! !
Tytn has more functions, but isn't nearly as good of a phone - especially for someone who spends a lot of time driving
mightyeric said:
BAH ! ! !
Tytn has more functions, but isn't nearly as good of a phone - especially for someone who spends a lot of time driving
Click to expand...
Click to collapse
Mate .. you need a bluetooth headset on your TyTN!!! :idea: And you should not drive anyways while talking on your phone :wink:
touche'
mightyeric said:
touche'
Click to expand...
Click to collapse
Sorry .. couldn't resist myself. :lol:
even though this doesnt belong in this forum i figured you guys would know. do cingular blackberrys (the 8700) work on the new 3g network? and can u install AIM (a version that does not use text messages)?
Just tested TyTN with BIS and BES solutions, all works fine!!!
Messages are coming through UMTS channel where UMTS signal is available!
When you get an email via BES, can you read the attachments though?
does it also wirelessly sync your calendar and contacts with BES?
I seem to have it all working but when I restart the tytn, the blackberry service doesn't connect. The config program says 'no connection' (although it was fine right after I installed) Has anyone else seen this and got round it?
Quick config question on BBConnect...
For all those that have this successfully working on a TyTN - did you have to tweak any connection settings on the PPC ?
I've installed BBConnect (2.1.2.16) onto the PPC and BBDesktop (2.1.1.18) onto the PC. Used Activesync and got all my calendar entries over. Now when I come to have the BBC connect wirelessly, it fails to connect and eventually goes into 'Suspended by User' state.
I played around and defined a connection called 'Blackberry' with all the settings 'blackberry.net, rim, password etc..) and can now actually get it to Connect successfully...
The issue now is that no email flows.... in fact nothing flows at all and I can't send a message as it indicates it's a 'malformed message'.
Any ideas ?
I've had Cingular confirm that my data account is set up for 'BlackBerry Connect Unlimited'...
I never had a blackberry before so I'm into new territory here...
Any advice on how to get this working ?
Cheers
Dave
Does anybody knows which is the correct cingular blackberry plan for USA??????
Since some of you appear to have gotten Blackberry Connect working with Cingular on a mobile device I'm hoping you can give me some useful information. I have the service in place from Cingular, and have the understanding that with Blackberry Connect from Cingular I need no other data plan from them. It will cover all of my other data services. This part seems to be working fine. What's not working is the Blackberry Connect software itself. It always gives me "Blocked - Radio In Use". I am wondering if it is because I have a connection set up for "MY ISP" based on Cingulars default installation. If it's supposed to be using Blackberry Connect for data, should I be deleting the MY ISP configuration? Could that be what's keeping the radio in use? I would assume the only thing using the radio should be the Blackberry Connect service since that's the only plan I have.
Help?
Thanks
I get a message that the program cannot determine the type of network and to ensure the radio is on when I try to run Blackberry Connect for Pocket PC on my unlocked HP hw6945. It installed fine from the hosted exe file.
My theory is that the problem is the program is looking for the phone's frequency/band settings in WM5. The HP hides these as it features an automatic band/frequency transition radio. Does anyone know how to unhide WM5's menu and settings for the phone band/frequency?
BTW I have a new 64k Cingular smartcard sim with Blackberry Connect service (verified working with my Blackberry 7100t unlocked).
Hi all !
Was anybody able to run BlackBerry Connect on Cingular 1.31 ROM ?
It was run without any problems for me on 1.34, but does not work on 1.31.
Anybody else with the same problem ?
Regards,
baudy2
I followed HTC TyTN - Replace your blackberry instructions and software installs fine on Cingular 8525. I received system book from BES, but after the 8525 connects, a few minutes latter the Blackberry goes to "Suspended by user" and email is never received. Does anything else need to be setup, ie a different connection in the network connections on the device?
Thanks
saldous said:
When you get an email via BES, can you read the attachments though?
does it also wirelessly sync your calendar and contacts with BES?
Click to expand...
Click to collapse
The Calendar and Contacts works fine!! You need to find the contacts....its the same of BBconnect for Nokia.
But you cant view all the attachments, only excel, word.....
Not read .jpg .mp3 and more.
HP6945 update
I happened to go overseas last week and while there and roaming on O2 I was able to get past the second screen and get the BB Connect to start. However, it would not generate the PIN (status: "pending"). Hoping that once past that obstacle once back on Cingular US I could get further, but no joy.
Right now I'm trying the Xpress Mail product which pushes and syncs calendar and email via a redirector; it seems to be finicky though.

BlackBerry Connect on HTC Charmer

I think I might already know the answer to this, but in case it's possible I'll ask the question...
I've been looking for a way of using the BlackBerry Connect client on my T-Mobile MDA Compact II but haven't managed it yet.
I've downloaded the VPA Compact II BB client from Vodafone and, whilst it installs the Settings program correctly, I can't get it to work.
I think there should also be an option in the Today settings to add BlackBerry mail to the Today screen, but it's not there.
Also, it doesn't seem to attempt to connect to the GPRS network to configure itself with the BES.
Finally, the Desktop Manager software sees my Exchange server, but doesn't recognise that the phone is connected when you click connect.
I know that the VPA Compact II is not the same as the MDA Compact II (Charmer), but it was the closest I could get.
I don't know if this complicates things, but the company service provider is O2. I unlocked the phone and calls/GPRS work fine.
My Exchange account is configured for BB. My SIM has access to the BB APN (so I'm told) and I have a username (but nowhere to enter it, yet).
Any help would be appreciated. I have an XDAII that I could downgrade from WM5 to the pukka O2 ROM with BB Connect, but I like the Charmer.
Can anyone help, please?
You might want to get back to O2 data support and ensure that your IMEI and user account is linked to the RIM database, because i see no reason why you shouldnt be able to acess the service otherwise.
rgds
Jim
I got the following from my contact in IT when I asked if the IMEI was configured:
"When we add you to the BES we do not put in any info on the device itself, that is all registered when the device connects to the server. All you should need is blackberry access on your sim and the password that I gave you."
Well, it's not working even to the point of putting in the password (though I'm still not sure where this is required).
Any ideas?
Really not sure, anyway its something on O2's end from the looks of things...
rgds
Jim
Got it working on my XDA so I'm coming back to the Compact II now that I've proven the network, account and SIM are all good.

Getting Blackberry connect to work on 8525

im trying to get blackberry connect to work on a cingular 8525 which currently has the stock 1.34.502.1. I installed blackberry connect (which i found on this forum), however, it keeps saying service:stopped and PIN: Pending. I have seen these errors in a few searches on this forum, so im thinking its the rom? ive found the rom RUU_HER_CINGULAR_2.06.502.3_1.34.00.10_SPL1.04, will that work with blackberry connect? Or could it be a problem with the plan? The plan on this device has the $30 blackberry service. The phone before the 8525 being used on this account was a blackberry which worked perfect with push email.
ps, ide like to appologize, i know there is lots of information on this topic and normally i would search and find all my own answers, however, i am home from school and my friend got an 8525 and desperatly needs to get blackberry connect working, however, i have to go home tonight. thats why im posting for a quick answer, since there is so much to search through and read.
Thanks in advance

BlackBerry Connect problems with latest HTC ship ROM

Hi folks,
I have just got myself an HTC TyTN and found this forum. I have been reading it for
a couple of days and managed to update the ROM on my phone to the latest HTC WWE version
on the wiki.
Loving the phone so far but I cannot get BlackBerry Connect to work.
I am running BlackBerry Connect 2.1.2.54 and using my UK O2 3G SIM which was previously
working great for BBConnect on my Nokia E61, so I know I am OK from the network side of things.
BBConnect installs OK, gives me a PIN OK, but when it tries to connect I get:
"Network Available" followed by
"Data Tunnel Available" followed by
"Not Connected"
I should mention that I am only using BlackBerry Internet Service, not the full-blown
BlackBerry Enterprise Service, so I have not installed the desktop part of the software,
only the client for the mobile.
I even tried to downgrade the ROM to the 1.35 version last night but the 1.35 updater
refused to let me.
Has *anyone* got BBConnect to work on the latest shipping ROM? Anyone have any details
about upcoming new versions of the BBConnect s/w?
Reg hacks?
I would be very grateful for any advice, will post back results.
Thanks,
Charlie.
PS: Is there any way to turn off the green flashing network status LED? It drives me crazy
PPS: If nothing will get BBConnect to work, anyone know of another solution to get my POP3
Yahoo mail pushed to my phone (I am UK based if that matters)?
I would appreciate some help with this same problem, but on Cingular USA.
New 8525, updated AT&T ROM, Cingular's Blackberry Personal data plan.
I was told by RIM they don't support Cingular and 8525, but I see many
users in this forum do have it working.
Have tried various version of BB Connect on my 8525, but they
all point to a blackberry.net IP address that ends in .189.
Some threads say it needs to be .192 for USA - is that my problem?
Thanks for your help !
I had Blackberry working fine on a T-Mobile Vario II, but last month that went back faulty (the dreaded lock-ups) and was replaced with a new unit.
I was unable to connect to Blackberry, getting the same response as Charlie. After much investigation TM were about to exchange the handset again when I received a call from TM saying that there was a known problem with a certain range of IMEI numbers on new handsets that were not able to connect with Blackberry. After checking we found that the IMEI of this new handset fell within the affected range.
I was told that it was a Blackberry problem, and that TM were expecting RIM to issue an update or patch to cure the problem. I decided then to remove the blackberry from my account and use other methods, so haven't pursued it.
So it seems there is a known problem with some HTC handsets, but as usual there's little being done about it!
bbc does not work with the new rom. to roll back, use the sdcard upgrade method in the wiki under rom updating for beginners.
this will take you back to 1.34..... sux.
wes
Can anyone else confirm that Blackberry Connect requires the original ROM?
As the previous poster said, that would sux.
Has anyone else been able to get the following to work?
1. Cingular US
2. Blackberry Connect Client (ver 2.1, not 4.0?) loaded onto 8525, running WM5
3. Get Client to generate a PIM
4. Use "Change Handheld" option on mycingular website to enter the new IMEI and PIN
5. Sucessfully access BIS
Please let me know which version of the 8525 ROM and BB Connect you used.
Thanks for your help!
Here's my setup:
1) Cingular 8525 SIM/CID unlocked (HardSPL 7)
2) Elf's 2.1 Crackberry ROM (WM6) - very nice stable build.
3) BBConnect 4.0.0.67 CAB
4) Cingular Blackberry Tethered Unlimited (both BIS and BES enabled)
Make sure you have a data connection working first.
BBConnect will issue you PIN after you click the Register button - you can see this in the BB Connect utility on your handheld.
You can then use this PIN and your phone IMEI on Cingular's BB site:
http://mycingular.blackberry.com/
Don't forget to download the Service books.
If your company has Outlook Web access for Exchange Server you can avoid BES.
BBConnect only allows 3 email boxes on a non-BB device.
Everything works fine except that the BB Service hogs the wireless connection so that I sometimes have problems with other services require internet connection.
Toss that Cingular ROM (even the latest 2.15 update) - it's worthless and a real headache - very unstable
I'm getting ready to install this, can you explain this comment:
If your company has Outlook Web access for Exchange Server you can avoid BES.

Blackberry Connect

Has anybody gotten blackberry connect to work on a Herald?
I just tried it on mine and ended up hardreseting cause it would never boot completely after it.
Help
Are you saying that you cant get the gprs settings for the black berry plan?
I am running the employee blackberry plan on my wing and it works great.
If you are using the black berry internet plan you need to have your gprs connecting to wap.voicestream.com
where did you get the cab for your wing
Cab
I got the cab here:
http://thinkabdul.com/2007/05/30/do...obile-5060-smartphones-and-pocket-pc-devices/
The issue is I install it and it totally hangs my herald up to the poing that not even a reset works. I guess I'll try and see now with WM6, because I did that before upgrading.
Anybody know why it doesn't work?
Thanks
Is this only working on the factory rom or a cooked rom? Im going to test this tonight anyway but i like my Touch layout but wouldnt mind testing this. According the website it changes out the Windows icons and home page to match the needs of RIM.
I will post once i test.
After many hours of testing it doesnt work on the Herald at this time. The software is only good for the Dash. I have to finish my testing from work because it seems to only accept a BES server. I got the service onto the Dash. I will post later how it works but to be honest this process what not worth the trouble.
Maybe someone can work on a cab file to make this compatable with the Herald. Also Xavier, custs of T-Mobile cant use the BB service with the Wing. Employees are able to use it because you are not truely on the BES on windows you are using webmail to bypass the firewall. This software once it works on all Windows mobile phones will generate a PIN which is required for blackberry users to use its service.
Hope this info helps.
Hard reset your device, install the blackberry software, but install the software in the phone memory, and then synchronize etc. basicaly u need to have a clean device to have it working, i encountered the same problem i followed this procedure and it works on HTC P4350. a.k.a. Herald.
is it possible to get BlackBerry Messenger on a winmo device? if u have blackberry connect does that mean you also get blackberry messenger? or is blackberry connect only for emailing? (which new winmo devices from carriers seem to do just fine with push email). thx
Blackberry Connect not working on my Wizard
I'm trying to get Blackberry Connect running on my Wizard. I have a couple of issues that I haven't seen addressed anywhere in the forums.
First, my info:
Device = HTC Wizard G4, Cingular 8125.
OS = WM 6.1 TNT.19199 v2.
Carrier = AT&T w/ a PDA Enterprise data plan, which allows BBConnect
My company runs Blackberry Enterprise Server.
I was able to get Blackberry Connect 4.0 from here: http://www.sems.org/entry.asp?ENTRY_ID=225
Does anyone have a more recent version?
Do you know if I still need to use a hex editor to spoof my OS version? I haven't tried that yet.
Does anyone currently have BBConnect running successfully on an AT&T data plan using your 8125's IMEI number?
I installed BBConnect 4, it rebooted, I tried activating the BB, but it just said "Not Connected". Occasionally if I go to Utility and click "Register" the status screen will say "Service: Network Available" then "Data Tunnel Available" then back to "Not Connected".
Can I please hear from anyone running BBConnect on a Wizard? What is your configuration? What is your version of BBConnect? Where did you get it? What am I doing wrong?
Thanks in advance,
Dave
Tmobile Wing-Herald and BBC
This is more toward mrbrady12--
You posted:
Maybe someone can work on a cab file to make this compatable with the Herald. Also Xavier, custs of T-Mobile cant use the BB service with the Wing. Employees are able to use it because you are not truely on the BES on windows you are using webmail to bypass the firewall. This software once it works on all Windows mobile phones will generate a PIN which is required for blackberry users to use its service.
I am having this very issue. I have a new Wing, I am on Tmobile, I have a BES data plan for my sim. Lastly I have the BBC 4.0.0.97...Installed without issue to phone memory. But will never generate a pin. Even speaking to BES server over GPRS or 802.11 etc, it will not activate my corporate account. I took my card to Tmobile and tested on a true bb device.. Worked no issue.
So I would tend to agree with you regarding these folks not truely on BES service over celluar means. You might be catching internally via 802.11 but even that seems odd.
So, please if the "wing'ers" have this working share the info..
thanks all
do you know the muffinman..the muffinman..the poking ms muffin.

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