I think I may have a faulty battery (hoping it's not a problem with the phone itself). The battery seems to hold it's charge ok but when it has completely run out of charge or is close to running out, I have a lot of problems getting it to charge up.
If the phone is turned off, the orange light comes on but then goes off again after about 10 minutes and the battery still shows 0% when I turn the phone on to check progress. I have to remove the cable, then remove the battery for at least 5 mins, turn the phone on and while it is booting up, do a soft reset. I then insert the cable as the phone is booting up and after a while the orange light comes on and the phone starts to charge. It takes ages to charge and when it has got to about 20%, I then turn off the phone and it then charges the remaining % fairly quickly. It only gets to 99% though....
I am pretty sure (like 99.9%) that it is just the battery as my son has the same phone. We have swapped chargers - no difference. We then swapped batteries - my phone worked fine and his wouldn't charge! However, when I went in the Orange shop they were insistant that I had to send the phone back as well, which I really don't want to do as I haven't got a spare phone (even a brick).
Unfortunately, as I have just lost my job, I don't want to have to buy a new battery as they are about £25 but I guess I will have to.
What do people think - is it just a faulty battery? Has anyone else had this issue with their phone - i.e is it a known problem?? Hope someone can help...
I guess no-one bothers to answers questions from newbies then....
idd, i feel the same way..
but i think your battery is dead, don't have much experience about that subject but when you exchange the battery with someelse and then his phone acts weird to, look no further.
Related
Good day,
I own a Orange M1000 now for 4 months, (Qtek 2020)
3 weeks ago I installned the Sin Merged v2.0 rom.
No problems, everything went ok and smooth.
Yesterday when I got home I have put my phone on my desk.
When I tried to start it this morning, nothing, it won't go on.
I browsed through the forums and tried a lot.
With no result .
(Hard reset won't work, can't get into bootloader, leaving SIM and battery out for a hour, charging the device with the adaptor).
The only thing I get from the device is a red light when I put in charger without the battery in the device.
I really don't know what to do now, any help would be appreciated!
*frustrated at the moment*
I don't want to be annoying, but isn't there any one who could help me?
I really need my phone for my work and school and I have no replacement at the moment.
Really, any help at all would be very, very appreciated!
I have the same problem today, all I can do is sending back to repair
Sorry, I may be stupid but it wasnt clear to me if you charged the battery in the cradle, ie battery on charge without phone.
Take the battery out, leave the phone on the desk and pop the battery only in charger. Wait 2 hours or so (minimum), now put battery in XDA and soft reset.
That worked on mine when it went mental like this.
thanks for your reply .
I just try and seem you are right.
the backup battery all gone and I charge the o2 without battery for an hour and the backup battery for 50% charged.
Is that the only way to charge the backup battery ?
It seems the backup batter takes its charge from the main battery. So if you have a totally flat backup battery (a non removeable one inside XDA) and put a fully charged main battery in, with no charger connected you will see the backup battery slowly charge itself from empty to full from the main battery.
This seems to prevent charging when the main battery is totally dead.
The only way to get it running again is to remove the main battery and charge it outside the XDA.
This is at least what happens on my XDA, so forgive me if its different for anyone else.
Thank you for your replies,
So it worked for you allen?
My problem is, I didn't get a cradle with my phone, and I can't get ik spare here at stores.
Sending back for reparation isn't an option.
I didn;'t have a lot of moeny and I bought it second hand. (still in box though..)
Any suggestions on where to buy a cradle?
I am not sure if this happened to anyone but I heard it did by a friend.
I use IMATE JAMIN version of HTC Prophet, my battery was in my device for a longer time without much of use. Lately, I was using it rarely for WLAN, it was running fine. Suddenly for the past 4 days it was turning off automatically ( even though the battery was 50 %) as soon as the device is boots to windows mobile
And then the period reduced to boot screen and auto shut down. And today, it dont start at all
I tried recharging, I dont see even its charging, not from USB or Direct.
Would appreciate if someone suggest something, before my handset service center ripp me off (coz my warranty period is over)
Please help by suggesting something.
I am not sure your case is same as mine or not. I tried to play my Touch b4 and made my battery totally flat. Than I couldn't recharge the battery by the phone. What you have to do is recharge your battery externally not by the phone. Because if the battery is totally flat, you can't use the phone to recharge your battery. After got some power back to your battery, you could use your phone to recharge the battery again.
The hard part is do you have anything can recharge your battery externally. I did so I had no problem. Good luck.
BTW if you really have nothing to recharge your battery externally, you can try to serial connect 4 AA battery and than attach the positive to your cell phone battery positive by a small wire and negative to your cell phone battery negative for about 15 mins, if not enough try another 15 mins. Should work.
Good Luck
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Have you tried keeping the battery out for a day?
When I got my phone, the first 7 charges I turned the phone off and charged it all the the way up (to get the calibration accurate). Now the battery life is excellent, I can use it for couple of days without charging.
You should try returning the phone, seems it is fine software wise. Can you use the phone with the charger in? If yes, then there is probably something wrong with the battery or the hardware that is interacting with the charging.
I've tried keeping the battery out for about 24 hours but it didn't help. I can't start the phone when I have it plugged to the charger. I'm going to return it today and see if they can just exchange the phone in store or if they need to ship it somewhere to be repaired
Thanks anyway.
Sounds like a defective battery to me...
That's a good idea, better to get a new one.
crapforbrains said:
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Click to expand...
Click to collapse
switch off wifi, install Advanced Config, select all power management enabled
and try again. i also had the situation that my hd took 1550 mA. so the battery was sucked empty within several hours. now everything runs perfect...
Have exactly the same problem
I have exactly the same problem. One moment the phone works and charges fine and the next it shows irratic battery levels and eventually needs to be shut down. Following the shutdown you get the 'Battery level too low' message on startup, right after the Smart Mobility screen. In my case I think the problem mostly started when the phone was either just connected to a PC using the sync cable or when trying to top-up the charge using the wall charger. I also noticed that when the problem appears the plug symbol would appear (indicating it is charging) or sometimes not and then when checking the battery level, the indicators would actually go down sometimes losing 2 or 3 at a time until there is only 1 left and the phone says it needs to shut down. Pluging in the wall charger does not help as the LED indicating the phone is charging only stays on for a few seconds.
Now, I had many trials with removing battery, sim card, memory card or any of those in combination and sometimes these seem to work, but I think the key is the temperature of the phone. Every time I went to the car to drive home, where it was cold, the phone would start charging again, when just before that it would not react to anything all the time I was in the warm office.
I have now contacted HTC and am sending it to their repair centre tomorrow. Hopefully this is recognised as a fault and I will get a replacement. BTW, they arranged for a free courier pickup. Not bad, but the key for me is that the phone is being replaced as I really like the phone.
Update: Got a replacement after 1 week
Got my replacement phone today and hope that this time I have no further problems. I also had to return my previous one with a screen problem (see my post here http://forum.xda-developers.com/showthread.php?t=439410&page=2).
Everything went quite smootly and I liked the offer of a free of charge UPS pickup, so the only complaint I really have is that HTC send me a new phone but no replacement screen protector. Just the original screen sticker (the one with some writing on it) had been stuck on. It was in a bit of state like it had been taken off and put back on several times. I just called them to send me a replacement screen protector, but I don't hold my breath to get one. Probably end up buying it from the website.
I bought a second hand HD2, however it arrived with a third-party chinese battery. I contacted the seller who apologised and said that battery was a replacement because the original didn't hold a good charge, and he would send the original through the post. The battery however was fully charged so I flashed all the neccessary files and installed NAND Android (my reason for buying it in the first place), however today - the same day it arrived - I noticed that the orange charge light was going off, usually when the phone screen went off. This necessitated plugging the USB lead back in again, and within sometimes less than a minute the same problem would occur. I have checked the battery prongs, reset the the phone, changed USB settings etc and the problem persists.
Just wondered of I should be worried...I am unable to find an identical problem to this on the forums so I'm assuming it's not a ROM issue. I am currently using the Desire port from DFT.
Would a cheap Chinese battery demonstrate this sort of problem?
The seller says he never had an issue of charging the phone.
My next resort is to flash Windows Mobile back on, but I'm at work and a bit anxious so was hoping for someone with some experience to reassure me!
All USB syncing etc works fine...it is literally just charging that's the issue.
Maybe it's your USB that's faulty. I had a faulty usb that would go on and off sometimes too. However I don't see why the battery would affect the LED light, as the battery has to be connected to the phone for it to stay on, and so the battery can't be losing it's connection with the phone randomly, so it's either your usb cord, or the port.
Word of advice, don't let your phone lose power cuz of the faulty charging. I assume you know that MAGLDR doesn't let you charge the phone while off, so a dead battery in our case, is a dead phone. Happened to me once cuz of my usb, luckily there was still a small amount of charge left after i took the battery out and placed it back in.
It's definitely not the cable as I've used an official HTC charger with it which does exactly the same thing. I've also tried with a Samsung MicroUSB charger from my Galaxy S
Maybe it's the usb port then... That's the worst case scenario because you'd have to get the whole motherboard replaced...
However if in winmo you don't experience the problems, then it was just some software problems, so try a different radio and build, and see if they work.
Edit:
Or maybe it's the LED that's faulty. (never heard of such a situation but anything is possible) >.>
Does it still charge even if the LED is not orange/on?
Thing is though I can pretty much get it to stay charging if I don't let it lock and the screen go off? Could this still be a problem with the USB port? I'm getting worried now as I don't like the hassle of sending things back through eBay. I'm wondering if the seller bought a spare battery thinking it was just a battery problem and isn't telling the whole story. Foolishly I didn't test the device with Windows Mobile, I just went straight into flashing as I had put Android on my friend's HD2 the other day in exactly the same way...his is even an ex Virgin Mobile phone like this one. Needless to say, he is having no charging issues.
Dude dont worry , the problem is the battery ! i got two chinese battery ones and both cant charge with the phone, i have to use eksternal charger Dont worry the red and orange led flashes constantly when i try to charge it
Just buy a cheap charger from ebay , and buy a oem htc hd2 battery
Hi thanks for your reply. Mine doesn't flash red and orange though: the orange light comes on as normal and the phone reports it as charging, but after a while (seems to be when the phone goes to standby most of the time) the orange light turns off and the charging symbol disappears. If I unplug and replug again the light comes back on for a period. I've not tested thoroughly but I THINK it will stay charging when I leave the phone out of standby with the screen set to stay on for 30 minutes. I really HOPE it's a battery issue but it sounds slightly different to yours as mine does at least charge to a degree. I'm worried there's a blown capacitor somewhere on the logic board that's making the phone charge malfunction but obviously there's no way of testing until I get a new battery.
It concerns me that the seller said he had no charging problems...he must have been able to charge it somehow as the battery was full when it arrived...could I have burnt something out when flashing?!
Mine do charge to about 50 % and then it stops
Im 100 % sure its the battery becouse the battery has a circuitboard inside of it, and thats often messed up considering its made cheap in china . But test it with your friends hd2 original battery You can 2 see if the wet indicatior has been activated
the " white " paper next to the battery poles should be white and not pink, alltso where the skrewholes of the phone that should allso be white just to make sure your phone is not waterdamaget
I don't think flashing could have burnt something out. Overclocking and generating a lot of heat can burn something out though.
Didn't you receive the stock battery? Why not try it with that, and if the problem stilll persists then it might not be the battery. Either way, it will help you to test out the phone with a stock battery.
I tried it again after a few hours and it charged for a fair while before the light went off again.
I don't have the original battery as the seller has yet to mail it to me.
Does anyone else think it's worth me trying out a stock Windows Mobile ROM to see if it works? Might be that Android ROMs are less forgiving of cheap batteries with dodgy circuitry..
UPDATE
Ok so I've flashed Windows Mobile onto the device and wiped Magldr. The phone now alternates between a green and an amber light on the charging indicator. Looks like Windows Mobile won't charge it at all!
Does anyone know what this means?
I've checked for water damage in the areas mentioned and there is no sign.
Well your best bet is to send it in for repairs. But I'd suggest you test the phone out first with a stock battery.
Well I Only bought the phone yesterday so I certainly won't be paying for any repairs.
Got a replacement battery today - a genuine HTC one.
Plugged in, switched on....flashing between amber and green
I have a nagging suspicion this is going to be an eBay refund nightmare.
have you checked that the pins on the phone is not bendt? pins where battery poles connect to phone
problem solved? fingers crossed
OK so as a last resort I flashed radio 2.15 to the device. Seems that this has completely fixed the problem as without even restoring the phone is now charging properly. It seems that a corrupted radio flash had affected the charge somehow....at least I hope so.
The same problem has not come back again today at all.
Might be worth throwing this solution in a problems and solutions section as I haven't found any reference to it on the net and it might fix things for others panicking over their handsets.
That's nice.
Good for you, since it's a hassle to deal with sending back the device and shizz like that.
was just searching is anyone had a similar problem like me. to the OP yours sounds like my problem.
Had these fake OEM batteries for a while now. Until recently they have been charging ang turning off in 1 1/2 minutes. put a genuine OEM battery in and the problem is gone.
My solution was OEM can charge thru phone but fakes cant, use fakes as backup and charge it thru a desktop charger. goodluck
Hi there Guys I have an find 5 and it wont charge or sometimes it wont even turn on.
The phone boots up and it will display that it has 4% battery then this will go up to 5% or even 6% but then it starts dropping back to 0%.
At the moment I am unable to use the phone as it just jumps back to zero and turns off if I unplug the phone.
Here is what I have done so far:
Use a different charger and cable
Charge with pc
Keep the phone off and charge for 1-2 hours non stop
Turn the phone on and charge for a few hours
What do you guys suggest I do. I have a useless phone atm.
Thanks in advance.
TheKendal said:
Hi there Guys I have an find 5 and it wont charge or sometimes it wont even turn on.
The phone boots up and it will display that it has 4% battery then this will go up to 5% or even 6% but then it starts dropping back to 0%.
At the moment I am unable to use the phone as it just jumps back to zero and turns off if I unplug the phone.
Here is what I have done so far:
Use a different charger and cable
Charge with pc
Keep the phone off and charge for 1-2 hours non stop
Turn the phone on and charge for a few hours
What do you guys suggest I do. I have a useless phone atm.
Thanks in advance.
Click to expand...
Click to collapse
Looks like faulty battery management or a faulty battery. I would contact OPPO for advice what to do. Just contact them and give all the information you provided here. It could maybe be a rom issue but i think that's unlikely. Try reflashing a rom but make sure the phone is connected to power during flashing, because a powerloss would be bad. Just ask them if you should try to reflash the rom or if you should just send ik back to them. My experience with Oppo's warrenty is really good I sent it back to HK and got a new one before mine arrived + a refund for the shipping costs. Good luck.
I had the same thing, problem was that my phone just completely refused to charge like at all. I was freaking out because of it, since I saw that many people were having problems with the USB connector on the Find 7a. I was just hoping and praying it was not the same with my phone. Then I was at school, forgot my charger and asked my friend, who had a Sony Xperia Z3 phone, who borrow me his charger. And all of a sudden my phone started charging.
It appears that the standard charger included in the package is quite vulnerable to excessive charging. Eventually the connector will get loose and won't be able to charge the phone. I would suggest you to use a different charger for a change, also...in case you already use a different charger, make sure it has the same amps throughput as the original Oppo charger does, if it is too low it has troubles charging as well since the throughput is lower that the phone uses to charge and keep the phone running. Have you tried to charge the phone already completely turned off?