Cannot send/receive my exchange mail - 8525, TyTN, MDA Vario II, JasJam General

I have a strange problem using Outlook e-mail to check my exchange mail. I believe I have it set up correctly and I am able to send and receive messages using Active Sync. However, the send/receive option is grayed out in my exchange mail folder. If I want to receive an attachment or send a message I have to go into Active Sync and press sync. I also have a Gmail account on there and the send/receive option works fine. I have a TyTN and I am using AKU 3.3 on Cingular. Any suggestions?

are you sure you're on Outlook e-mail when you're on the e-mail section? I have exchange 2007 and mine functions fine

I'm using Outlook e-mail. I setup the exchange mail under Active Sync -> Configure Server. When I go into Outlook e-mail, my exchange mail appears there with an asterisk as it always has.

I think that Exchange 2007 has the Send/Receive option, but previous versions do not. I think you have to either sync or set it to sync every xx minutes. Push may accomplish this, but I don't use push.

It works properly if I do a hard reset. The send/receive option works. But I don't have the time to reinstall all my software right now so I restored a backup and if I don't find a solution I will hard reset and start from scratch at a later time.
Still, I wonder if it is a compatibility issue with any software I installed recently. The two new programs I installed are SPB Mobile Shell and an upgrade to iGuidance 3.01.
Silly question, is Exchange 2007 a program for WM5 or are you referring to the desktop software? I have an exchange account through my job and I simply set my exchange account in Active Sync. Thanks for your suggestions.

Exchange 2007 is the latest Exchange server software running in your office.

Related

Any way to Config OUTLOOK to send/ Receive?

Hey all.
At home I've my desktop outlook setup to my pop3 email.
Is there anyway to set this account so I can send/ receive to see if there is new mail - or (as I think is the case) do I have to setup a separate pop 3 account to be able to initialize send/receive.
Cheers fellaz!
lr
little_rock said:
Hey all.
At home I've my desktop outlook setup to my pop3 email.
Is there anyway to set this account so I can send/ receive to see if there is new mail - or (as I think is the case) do I have to setup a separate pop 3 account to be able to initialize send/receive.
Cheers fellaz!
lr
Click to expand...
Click to collapse
I was asking the same question on other forums, but it seems that no1 considers this as a "normal" question; I have never got a reply...
When u sync your Universal with your PC, the emails are automatically downloaded into your Outlook E-mail account automatically.
To check your emails on the move, you'll need to set up a new POP3 account with the same settings as per your PC's Outlook....... and when u do a Send/Recieve, it's connected via your GPRS. E-mails downloaded into your Universal will still be downloaded onto your PC when u do a Send/Recieve on your PC's Outlook....That means the same email will appear in both the Outlook E-mail and POP3 accounts on your Universal
Wonder if I'm making any sense......
airbag14 said:
When u sync your Universal with your PC, the emails are automatically downloaded into your Outlook E-mail account automatically.
To check your emails on the move, you'll need to set up a new POP3 account with the same settings as per your PC's Outlook....... and when u do a Send/Recieve, it's connected via your GPRS. E-mails downloaded into your Universal will still be downloaded onto your PC when u do a Send/Recieve on your PC's Outlook....That means the same email will appear in both the Outlook E-mail and POP3 accounts on your Universal
Wonder if I'm making any sense......
Click to expand...
Click to collapse
You do make sense, but… you have just explained to us what we’ve already knew. I would just like to have normal SEND/RECEIVE in pOutlook without having to setup the same thing on the side (my Yahoo pop3). And after that they could synchronize normally…
I hope that I made some sense now…
:?
Yup perfect sense,
the phrase that airbag14 was looking for was:
'no you can't, not to our knowledge'
Gareth
airbag14 said:
When u sync your Universal with your PC, the emails are automatically downloaded into your Outlook E-mail account automatically.
To check your emails on the move, you'll need to set up a new POP3 account with the same settings as per your PC's Outlook....... and when u do a Send/Recieve, it's connected via your GPRS. E-mails downloaded into your Universal will still be downloaded onto your PC when u do a Send/Recieve on your PC's Outlook....That means the same email will appear in both the Outlook E-mail and POP3 accounts on your Universal
Wonder if I'm making any sense......
Click to expand...
Click to collapse
Or just use exchange
www.4smartphone.com
I struggled for quite some time to make email work 'properly' on using my MDA Pro.
First, note that I use Outlook on the desktop. My situation is complicated because I have multiple accounts that I want to sync.
What I found was:
1. Syncing desktop & pocket outlook mail is useless, unless one uses exchange. There is no way to send and receive mail short of syncing with the desktop. And given that activesync 4 cannot sync over the net, means that messages I want to send are stored until I manage to get close to my desktop. Totally stupid design. Someone must have been smoking illegal substances when s/he came up with it.
2. Switching both desktop and PPC to POP sort-of works, but there are severe problems. The first is that a pop account on the PPC is completely separate from the outlook-synced account, so messages appear twice on the PPC. The second is that if either the desktop or the PPC delete messages off server, then the other device gets confused. Copying a message to another folder on the PPC causes the message to be removed from the server, so that it never arrives in the desktop. Read message indications are not reliable. etc etc.
3. Switching to IMAP on both the desktop and the PPC works the best. One ends up with a set of IMAP folders on both the desktop and PPC, separate from the 'normal' outlook inbox (which are no longer used). Operations on either the desktop or PPC are reflected in the other device when mail is checked. Of course, it is absolutely imperative that both devices download messages, not just headers.
So, in the end I have a set of IMAP folders on both devices for each account. Both devices are set up to download messages + headers. The desktop downloads the entire message + attachments. The PPC downloads 15K of the message and no attachments. Deleting a message on one deletes on the other (when mail is checked). Reading a message on one caused the message to be marked 'read' on the other.
Messages sent from the PPC show up in desktop outlook's IMAP sent items folder. The reverse is not true, because desktop outlook puts sent messages into a generic 'sent items' folder, not the IMAP one. This is not a problem for me.
I have turned off activesync for all mail folders, because sync is done using IMAP. I still use activesync for contacts etc.
FWIW, IMAP in desktop outlook has a few problems. The worst is that sometimes it decides to duplicate a message. IMAP is also a bit more sensitive to network glitches, "disconnecting" from the server and requiring outlook to be restarted to reconnect. In addition, as messages are left on the server more-or-less permanently, one might run into quota problems.
mailbox copy
I stumbled on this mailbox problem here again.
I got exactly this issue, as my provider gives me Pop3 (can't get imap to work), and I cant reply on mails when i'm out (outlook mailbox has no send-receive)
Now I figured out, that in case if I COULD do an mail-box copy on my device from outlook-inbox to anonther account inbox, and before syncing do and send-items-box copy back to outlook send-items-box, this would solve a BIG part of my problem.
Has anyone EVER heard of an app that can let you copy whole mailboxes between accounts on your PPC device?
I also posted this question befor but to be sure are you all saying in a round about way.........
i ave a pop email account on my laptop, this i sync with a cable to my Exec, And on my Exec i also have a pop3 account the same account as on my laptop....
so if i am out ( and my laptop is not on) i use the pop3 account on my Exec for sending and recieving mail no problem, BUT if whilst out i see from my Sync,ed email from the laptop befor i left in the morning a email i need to repley i cant, i wish i could read the email then tell it to reply / send via the proper pop account on my Exec not the sync account
Do you all have this problem
Thanks
John
I prolly dont understand the problem fully, because I think it has a simple answer. On your PPC dont sync the mail from outlook through activesync but set up a new (p-outlook) pop3 account with the parameters from the pop3 outlook account (minus the smtp-server offcourse, this should be the smtp of your phone operator). I have this setup and can send/recieve mail on my MDA Pro. When I get home I recieve all mail from that day on my pc, storing it on my pc. At the next send/recieve on my MDA Pro, all the mail collected by the pc will dissapear (on the MDA Pro) and new mail will arrive. If you want you can sync the outlook mail with your PPC but it will function as a old-mail-database next to your p-outlook pop3 account.
what I did was:
1. I Created a new mail account - POP3 - and configured it to be read just in O2 exec.
2. I configured my mail account to forward all mail to the mail account I created for the PDA, and also keep messages in my mail account, so I can read them in my PC as well.
3. I dont SYNC mails, just check them by using WIFI/GPRS/3G.
This is not very "polite" but works for me. anohter solution, IMAP, another, REAL MAIL from Vodafone.

Sync with Exchange AND another Outlook?

:?: Does anyone know if it is possible to keep TWO Outlooks in sync with ActiveSync (when one of them is an Exchange server)?
You can keep switching off the sync with exchange to sync with the second outlook calendars but this resets all of the associated sync data (such as modified date etc)...
Any ideas appreciated!
You might want to be a bit more specific...
I currently Sync with Outlook on two PCs and one Exchange Server, here is how I'm configured.
Work PC: Sync- Calendar, Tasks & Notes
Home PC: Sync- Calendar, Tasks, Notes & Contacts
Exc Svr: Sync- Calendar, Tasks, Notes, Contacts & e-mail
This allows me to:
1. Have an offsite back-up of my personal contacts.
2. Have ready access to all personal & business appointments everywhere and have the info backed-up offsite.
3. Have a dedicated e-mail address that only goes to my phone via Push e-mail.
Works great for me.
Exc Srv- Contacts/ Calendar/ EMail/ Tasks
I am trying to connect to another Outlook instance @ work just for the Calendar and Contacts to keep them in sync.
When I select those in ActiveSync (the Work PC) it says that I need to uncheck the connection to the Exchange Server...
Any ideas?
Kyphur, do you have the problem that when you sync with your PC, it tried to reach the exchange server first and takes forever (due to teh fact that GPRS is disabled during activesync). That is the problem I had as well as what zb6673 is saying.
I owudl love to get this worked out becuase I got addicted to push email and also like the idea of an offsite backup
bittermormon said:
Kyphur, do you have the problem that when you sync with your PC, it tried to reach the exchange server first and takes forever (due to teh fact that GPRS is disabled during activesync). That is the problem I had as well as what zb6673 is saying.
I would love to get this worked out becuase I got addicted to push email and also like the idea of an offsite backup
Click to expand...
Click to collapse
I am using the T-Mobile US 2.26 OS Rom (AKU 2.3) with ActiveSync 4.2
When I am connected to my PCs, Activesync on my PC connects to the Exchange Server (and the status is displayed in Activesync on my desktop).
I wonder if my problem is that I'm using teh free mail2web. I don't think it allows pc's to connect to it. Thanks for your help, I'll do some more digging (or setup my own exchange server at home )
So you are NOT really connecting to two seperate instances of Outlook (for example you would have both the Calendar for the Exchange Server AND the calendar for the local PC checked in Activesync).
I found a solution in that the PC I want to keep updated I can use Laplink PDAsync...that seems to work...I'll have to see if the autoarchiving from exchange works if the records are not "touched" by PDAsync...
bittermormon said:
I wonder if my problem is that I'm using teh free mail2web. I don't think it allows pc's to connect to it. Thanks for your help, I'll do some more digging (or setup my own exchange server at home )
Click to expand...
Click to collapse
I'm using mail2web free account also. It won't allow MS Outlook to connect but an Activesync connection is an Activesync connection...
well I gave mail2web another go today. It worked perfectly until I unplugged my phone. The next time (and every time since then) Activesync on the PC hangs while "looking for changes" after it finally times out, I can sync by clicking teh sync button on my MDA. The pc keeps saying "connected - synchronzation error"
So its working, but its a pain waiting for the PC to time out everytime I need to sync.
wella s soon as I typed that it started working correctly, then hung the next time. :roll: oh well.
I used to skip all PUSH related posts because before i didn't have a data plan. Now that i do i'm trying to get it to work.
I set up an account with mail2web, put the settings on my phone and i'm getting an error saying The server cannot be reached in activesync on my PC.
I noticed it won't let me sync my outlook emails (two hotmail accounts and one gmail account) AND the mail2web exchange server. It's either one or the other. I'd like to have access to both, or is this not possible.
I gave emoze a shot but didn't like how it'd wait for outlook to sync then push those emails. If anyone can point me in the right direction as to where to get started and what to do that'd be great!
I have a question in the same vein.
I have recently been given access to an Exchange account on my work server.
I would like to be able to sync all of my accounts together. (Outlook at work> outlook at home> mobile outlook.) Mainly I just want the contacts and calendar functions.
The dilemma I am facing is that when I try to sync outlook with my laptop, it tries to find the exchange server (which for the life of me I can not connect to with my laptop). Is there any way to bypass this?
kyphur said:
You might want to be a bit more specific...
I currently Sync with Outlook on two PCs and one Exchange Server, here is how I'm configured.
Work PC: Sync- Calendar, Tasks & Notes
Home PC: Sync- Calendar, Tasks, Notes & Contacts
Exc Svr: Sync- Calendat, Tasks, Notes, Contacts & e-mail
Click to expand...
Click to collapse
kyphur: How do you do this. Using ActiveSync 4.2 when you have the exchange server defined (for contacts) if you try to pick contacts on your home or work sessions it says you can't do that while exchange is defined for contacts.
What I want to do is similar to what you are doing so I would love a solution. I have exchange 2003 at home so my home outlook is already sync'ed with exchange. What I want is my outlook pst at WORK to get its contacts from the PDA. The only way I can do it now, is remove Exchange contacts, turn on WORK contacts with the PDA have it sync and copy over; then take OFF WORK contacts and put back Exchange contacts, which is a crappy process to have to keep doing when there are changes.
JamesManios said:
kyphur: How do you do this. Using ActiveSync 4.2 when you have the exchange server defined (for contacts) if you try to pick contacts on your home or work sessions it says you can't do that while exchange is defined for contacts.
What I want to do is similar to what you are doing so I would love a solution. I have exchange 2003 at home so my home outlook is already sync'ed with exchange. What I want is my outlook pst at WORK to get its contacts from the PDA. The only way I can do it now, is remove Exchange contacts, turn on WORK contacts with the PDA have it sync and copy over; then take OFF WORK contacts and put back Exchange contacts, which is a crappy process to have to keep doing when there are changes.
Click to expand...
Click to collapse
Maybe the saving grace for me is that I always configure the Exchange Server after I have the two PCs configured to Sync.
I am currently using ActiveSync 4.5 Beta but I have been doing this since AS 4.0.
kyphur said:
Maybe the saving grace for me is that I always configure the Exchange Server after I have the two PCs configured to Sync.
I am currently using ActiveSync 4.5 Beta but I have been doing this since AS 4.0.
Click to expand...
Click to collapse
Thanks for replying...
Unfortunately its not working for me. I removed all the sessions, re-added Work and Home with contacts syncing... then added the exchange server and it will not allow me to pick Contacts for syncing with the following error...
"You cannot sycnhronize contacts with Exchange Server because it is already synchronizing with Work PC. To synchronize contacts with Exchange Server, clear the contacts check box for Work PC, and try again."
Did you possibly have to change some registry/etc on the PPC to get it to allow this? Are you running something like AKU 3.2 that maybe allows this type of syncing?
I am also using ActiveSync 4.5Beta but it looks like its a problem more on the PDA then on the desktop.
Solved!
I had the same problem.
I've found a solution in the newsgroup microsoft.public.pocketpc.activesync.
Here is the link:
http://groups.google.com/group/micr...read/3c269ef3f5c96321/48c16c74400cb034?tvc=1&
My prerequisites:
* MDA Pro ROM-Version: 1.30.113 GER
* Two PC's with XP SP2, Outlook 2003 connected to two different Exchange 2003 Servers.
* ActiveSync 4.2.0 (Build 4876)
1.Change the following registry entry on the PocketPC
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\
EnableNonLocalCrossPollination=1 (DWORD)
2.Soft reset the PocketPC.
3.Change the options (appointments, contacts, tasks, ...) in ActiveSync on the PocketPC. Note: It is only possible on the PocktePC!
4.Connect the PocketPC to the PC and you're done.
Hope this helps.
Regards,
UMH
UMH said:
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination=1
Click to expand...
Click to collapse
FREAKING BRILLIANT! This worked perfectly!
Thank you very much UMH. We should probably add this to the WIKI or something cause this is extremely useful/helpful info.

outlook email vs. pop3 gmail

Would someone kindly explain why I cannot send/receive email from outlook inbox when not syncronized? My stand alone outlook 2003 is configured to my gmail pop3 account. The outlook 2003 works great on the laptop. The active sync is working fine. in short everything is great with the pairing.
Do i need to create a new pop3 account on the hermes with the same details? Is this mandatory (i think it is)?
Will this syncronize with outlook 2003 cleanly?
Assuming my thoughts are correct this means:
1. while not attached to the laptop oulook, i send and receive via pop3 gmail on hermes.
2. since the mail goes through gmail, i will collect it for archiving when i send/receive from laptop
3. ultimately it will all reside in outlook2003 and sync back to hermes.
I just hate the idea of needing to create a 2nd account on the hermes...
Thanks in advance.
ST
As far as I understood your questions:
1) you're right in general so...
2) to fully use your pop3 e-mail account (your gmail) on BOTH devices: PC + PPC - you need to create pop3 e-mail account _on each_ of them. It's a must. You should also keep in mind, that if you want to store your e-mail messageû on PC (laptop) in Outlook 2003 you need properly adjust the following pop3 account setting on your PPC device - set "leave copies of messages on server" option.
Having done this you will receive copy of all messages to PPC, originals to PC, and the only problem is that you will need to manually delete copies of your e-mail messages on PPC. At least how it works for me.
It maybe possible to setup an automatical delete of those PPC-copies of messages from pop3 account, which were deleted on server, but i don't know.
The only way around it (probably - as I never used it by myself) is what you have now: your e-mail are going to.from your PPC through synchornization with PC, which in its turn is connected to gmail pop3 account.
Good luck!
where on the hermes is the function for "leave messages on server"? i have the button active on the outlook 2003 on the pc. i have it checked on the gmail account settings. on hermes? thanks....ST
tuckersj said:
where on the hermes is the function for "leave messages on server"? i have the button active on the outlook 2003 on the pc. i have it checked on the gmail account settings. on hermes? thanks....ST
Click to expand...
Click to collapse
In WM5 there in no option to "Leave messages on server". this is done automaticly. In WM5 the messages will stay on the server untill you
1) Delete them on the Hermes = Deletes them off the server
2) Download them to you PC that deletes them off the server
So if you get POP mail on your Hermes only delete messages you do not want to go to your desktop.
I am using gmail as the mail server and i access the pop mail via both:
1. outlook 2003 on PC
2. pop3 account on hermes
Seems i cannot access gmail from both and have outlook 2003 remain current with gmail server. Outlook 2003 does not 'pull down' messages that were accessed by hermes. And the real kick...with a subsequent send/receive the mail on hermes disappears. All mail is on gmail so nothing truly missing, just 'holes' in my outlook 2003.
Is there a better/different/alternative device I should look into?
Should I just disable outlook 2003 email?
should I just get a freakin pen, paper, and some stamps!
Thanks all...ST

Email Outlook account / Other accounts

Hi
I'm struggling to figure out the email set up on the HD2 and hope someone might be able to shed some light.
I have set up 2 email accounts "1 at mydomain dotcom"and "2 at mydomain dotcom" and they seem to be working fine. I used Start > Email > Setup E-mail and filled out all the boxes with the same settings as I use in Outlook on my PC (incoming / outgoing mail server etc)
When I send and receive mail it gets stored in a separate folder for each account.
But ...
There is also the "default" Outlook account which seems to be the one that syncs with outlook on my desktop. I cannot seem to set anything up in this account for sending and receiving email. It only seems to have two screens - one for sync options and one for Advanced E-mail Options. The latter has a box for "my email address" but no settings anywhere.
Am I missing the point somewhere ?
What I would like to do is set it up so that my PC and my HD2 are pretty much the same. I'd like to sync the two and have the HD2 able to send and receive mail from the either account and, store these in the Outlook folders
Any help or advice would be great
Stephen
You need to change it using Windows Mobile Device Center as it's set there to sync emails. I made the same mistake recently...
Wow - fast reply ! Thanks
OK so you're saying I can set up all my HD2 mail accounts within MDC ? I didn't notice that so will take a look
Thanks
Still struggling
OK, thanks, I found Mobile Device Settings in MDC
Change content sync settings
Sync wirelessly with Exchange Server
Manage a Partnership
Connection settings
Get device certificates
End a partnership
But none of these seem to lead me to a place where I can set up Outlook mail on the phone (othere than sync settings)
I don't have Exchange Server - just Outlook on my PC
I'm trying to set up my mail accounts in Outlook on the HD2 so that whether I send and receive mail from my phone or my PC both accounts are available inside the Outlook account rather than in separate accounts
Hope that makes sense ?
Thanks
Stephen
When I first setup my phone using WMDC it asked what I want to sync with my phone (contacts, notes, email, calendar, etc.). If you select emails it'll sync your Outlook emails to your phone but not the settings. If you want to get rid of the Outlook on your phone you have to change what you sync with it.
Just in case there is some confusion caused by wording of the question:
If you use WMDC, you can ONLY sync with the Outlook email on the PC BUT you can only update email when you connect to WMDC.
If you want to receive and send emails when mobile, you set up email accounts within the HD2 email programme. Hit the email tab, menu, add account.
Then set up like you would an account in outlook
Seems it may not do what I want
Thanks for your help guys - appreciated.
It sounds like this HD2 won't do what I need then.
Sync between my "local pc outlook" and the "phone outlook" is no good on its own.
If I have email accounts set up on the phone which are not part of the sync I won't have a record of my mails on my pc
I tried sending and receiving within "phone outlook account" and that only works when connected to the pc which does seem strange
If there's anything else I can try or if anyone has a workaround to handle all my mail from both accounts and sync them between the pc and phone I'd love to hear
Thanks
Stephen

Exchange Calendar Sync issues...

Just picked up my Tmobile MyTouch Slide 3G and I have my Exchange server activesync setup on my phone however the calendar will only sync one-way. If I create a calendar event on my phone it will show up on the Exchange server. But my phone will not grab my calendar entries that I create on the Exchange server.
Anyone else using this phone to sync with their Exchange server?
What version of Microsoft Exchange are you using to connect to?
I've been trying to setup active sync on mine and it always returns with a message that says "Unable to create account. Please try again later." Thats after choosing what I want to sync and all settings are setup in the server to allow Exchange Active sync and also the correct setting are on the phone.
We are running Exchange 2010. Everything connects up fine with it except for the Calendar sync from the Server to the Phone.
You have to buy a third party app in order to sync the calendar, like Touchdown.
dapopa9 said:
We are running Exchange 2010. Everything connects up fine with it except for the Calendar sync from the Server to the Phone.
Click to expand...
Click to collapse
Well I am also using Exchange 2010 but I can't get the Exchange sync to work it always saids "Failed to create the account. Please try again later."
Also I have to use SSL, does your exchange require SSL?
Hmmm, that's odd. I'm using Exchange 2007, and the calendar syncs both ways.
HTC's customizations allow full sync functionality, so I'd be careful to go buy Touchdown or whatever, as if it doesn't work with the built-in sync, it probably won't with Touchdown.
My initial thought would be that it could have something to do with using Exchange 2010, or a setting on the server.
still having issues with the calendar. Anyone else?
Ok in my case I found out is a problem with a setting on the exchange server. That option is with the pin number being required for iphone users which is to add a layer of security on the phone. I'll have to wait for 2.2 froyo which adds more support for exchange.

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