Tried a friends T-Mobile simcard in my xda exec today, working fine no probs.
Get home to my new simcard and contract (moved across due to unlimited internet for £7.50 pm), put simcard in.
Firstly had invalid/missing sim, rebooted, then it was constantly looking for a network, rebooted a few times, exactly same.
I put the new tmob simcard in an old nokia, bang, full signal strength.
Back in exec, cant find anything
Call CS, all they could think was that it may have been an old stock sim not compatible with the exec ...
Any thoughts?
Should have new sim in a day or so, and hopefully it will work!
how bouta full reset
sure you may have alot to loose but it may fix the prob
Related
Hello all
My colleague posted this message a couple of weeks ago, but didn't provide full info and as such the replies did not work. :roll:
So here it is. I would be grateful for any advice.
I unlocked my xda I, using a software I downloded from here, which was previously working on O2 UK. After that, it doesn't work with any O2 Sim. It works with all other UK sims (Vodafone, T-Mobile, Orange). But not O2. The O2 sims are ok as they work on other handsets and specifically my unlocked XDA II and other handsets ( I have tried 2 different O2 sims).
But no joy. I even tried to change the GSM frequency on the XDA through boot loader (even though I didn't have to), but no joy. I have gone through the auto config several times. but no joy. I even re-installed the latest O2 firmware and radio update (from the O2 web site), but still no joy.
I am running out of ideas. Does anyone have any idea? Should I try and downgrade the firmware and radio stack and try again? Can I do it from the original CD?
I would be grateful for any ideas.
Cheers
Nima
Can you tell us the nature of the error with an O2 sim, what is shown at the signal level meter, what happens when you attempt a call etc. Please leave the radio stack alone, your phone is working on 900 and 1800 bands so that is not the problem. Was the sim that you have at the moment working on this phone on O2 before the upgrade.?
Hello Thank you for your reply.
When you turn the phone on, it asks you for the SIM pin and the device works fine in every other way. But you get no signal. If you try to make a phone call, you get the phone dialer screen and you can dial the number but, obviously, it disconnects more or less immediately. If (from the phone dialer screen) you try and go to options it freezes and doesn't show you the options screen and then you can only exit the phone dialer. Also, I put the GSM frequenct back to what it was. I haven't changed anything in the bootloader mode anyway. I had problems with the original O2 sim after the upgrade (funny enough, it worked for a day or two), but now i don't have that sim as the contract finished. By the way, both of the O2 sims I am trying now are contracts and NOT pre-paid.
Well here it is. I hope this helps to let you figure something out. I would be grateful for any ideas. What about formware downgrade? what do you think? could it help ? is it even possible?
Thanks a lot.
Nima
It presents as a blocked phone, if you look closely at the signal meter after a soft reset you may see the signal come up but then drop back to nothing. It may be coincidence that it stopped working with O2 2 days after the upgrade. I have seen this happen with phones that either have been subject to insurance claim or where a contract was not fully paid up for the 12 months, however it usually means it will be blocked on all networks. It does not look like a rom downgrade will work, also as said before, if it works on Vodafone it should logically work with all other 900 mhz bands.
Deleted
What do you mean by 'won't work'?
Won't pickup a network
Can't make calls
Can't surf the web
Can't send emails
Tell us the problem and I'm sure we can help 8)
JD
Deleted
Have you tried entering bootloader and manually choosing 900/1800? I cant see why it wont work, I am using O2 payg, brand new sims work no problem, I tried 3 other new O2 sims to make sure. My xda 1 works with any sim I insert.
I would like to know exactly what happens when you insert a sim, do you get any signal, even for a second or 2. I would guess that it was a blocked phone but then it wouldnt work with the other sim, I am assuming you made a call when you tested that and that it connected ok.
If the original owner made an insurance claim on the phone it will be blocked on all networks.
Deleted
This is the strangest problem I have encountered on this site, please let me know the outcome.
Hi,
I just bought an MDA Pro direct from T-Mobile's website and it was delivered today. Unfortunately, while the PDA side of things works perfectly, it won't connect to T-Mobile at all.
On the 'T-Mobile' start up screen it displays the text 'No GSM' above what I think must be version information.
It reports 'no service' in the phone status bubble, and SIM Manager says: "Only emergency service calls can be made without a PIN" When I enter the PIN I was given, nothing happens. I think it goes into 'change PIN mode' because then I can put two more 4-digit numbers in (it doesn't matter which!) and then it says "Unknown PIN Status. Unknown PIN Error"
Unfortunately it isn't just a SIM problem as the SIM works in my O2 P800.
I've spoken with T-Mobile and they want to swap the handset, which would be fine if they had any in stock! I'm wondering if anyone here had any advice on ways I could try fixing this short of waiting for them to get in touch and tell me they have another handset I can try.
Any suggestions would be much appreciated!
Hi,
what is your local provider ? Is it T-Mobile, Vodafone, E-plus or O2 ?
The mda pro only works with a t-mobile sim !
- Superbowl
Try to clean the sim before putting it back in the MDA Pro,
Generally works for me!
i had the same problem with my jasjar here is Australia......my sim works on any other pda and phones but not the jasjar.....apparently the sim that i have or some of the new sims have a little higher voltage than normal.......and the jasjar dont like it.....so what i did was replace the sim with another one and that worked......al they had to do was port my number to the new sim......but before it did that tried to put the sim in first and it started to look for a network so i knew this was gonna work......becoz before when i put my old sim in it just says invalid sim or no sim........so try replacing ur sim with another one......perhaps try and get an old sim maybe the sim has some in stock.....i bet ya that will wrok....good luck
Thanks guys ... I'm trying to find an older T-Mobile SIM to try. It's just frustrating! I've tried giving the SIM a wipe, to no avail. If it is that the SIM is slightly incompatible, T-Mobile sending out another unit won't really help, right?
How annoying!
If anyone else has any great ideas I'd love to hear them!
try using someone elses sim and put it in the device and give it a try to check if its definitely the unit and not the sim......when i rang the tech support for optus thats what i was advised.....and they were right....sim voltage was the problem......anyways try getting another sim.
Contact customer services.
The problem sounds like you SIM is too old.
They should ask for your SIM serial number, if its too old they'll offer to send you a new SIM or something else to make it work straight away??? :wink:
The MDA PRO as its a 3G type phone with WCDMA it needs a diffrent sim card that is usaly known as a 3V USIM.
Its the same on Three in the UK, the sims from their phones will only work in 3G phones not standard GSM ones and vica-versa.
Old SIMs (from about 5 years ago) are rated at 5 volts. Newer ones are 3 volts (not just for 3G). Trust me, I work for a certain mobile phone company who sponser West Brom. ;-)
The problem will be fixed in a future software upgrade. But for now you need a new SIM or your phone unlocked.
Trouble is, this *is* a new SIM... I'm moving back to the 'hardware fault' diagnosis I think.
I went to a friendly carphone warehouse shop in Oxford and tried a new (and definately working) T-Mobile PAYG SIM and that gave exactly the same error.
Maybe T-Mobile need to send me a 3G SIM. I guess I'm probably just going to have to wait until they can send me a new handset to see what happens.
Ho hum!
There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.
Had the same problem allready twice in 2 weeks.
One time a soft reset made the device working again - another time I had to take out the sim card and put it in again, then it worked. But all email accounts were gone and had to be installed again.
Chris
Slave1 said:
There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.
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Click to collapse
Hi, thanks for that reply... it seems very useful! If you could post/pm me the numbers of those SIMs that the MDA Pro is unlikely to like I'd really appreciate it... customer services aren't striking me as very helpful (and certainly not knowledgable) and I can tell that if I call them they're still going to say: Wait until we have another handset in stock and we'll see what happens then. Which doesn't help me much as who knows when that will be?
Thanks!
Any SIM serial not starting with 06 or 07 will be affected by the issue.
eg 90043575, the serial starts with 04.
This will be fixed with a software upgrade in the future, in the mean time you either need new SIM or you handset unlocked. For either call customer services.
I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked
I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked
i had the same problem with my ASUS P535 (here is France) with new SIM card.
seen from :http://vip.asus.com/forum/view.aspx?id=20070818011855796&board_id=6&model=P535&page=1&SLanguage=en-us
Thanks.
I had the same problem BUT-
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?
My solution
lauriewsmith said:
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?
Click to expand...
Click to collapse
I had this happening to me just last week with a card that works all the time. Then followed that I had no sound coming off speakers or bluetooth. In my case it was a third party software problem. Don't ask me which as I install and uninstall too many applications and my Uni gets in a tangle sometimes. A soft reset instantly (in terms!) restored phone activities and sound, so I recommend a reset if you haven't tried it already. Maybe you will need more than one.
Hello..
I last night put my phone onto "flight mode" so that i was not distrubed in the night if a text came through....
this morning i set it back to normal but the network reception reported NO SERVICE
when it had not come back this evening.... i put my sim in a different phone and used a different network's sim card in my pda.... NO SERVICE was reported for this as well but the sim that was placed in the other phone registered on o2 as soon as the phone was switched on
I've only just bought my MDA but off ebay... although it was new i am unable to contact the seller... please can anybody help??
email me to [email protected] or [email protected] if anybody can help
Thanks
MORE info re above
Hi again
In my frustration I have swapped sims again and this time put VODAFONE pay as you go sim in the MDA Magician above.... It found the network and i was able to ring/text from it.....
On putting the O2 Sim Back into the MDA it said NO SERVICE again.....
But using that very same sim in my nokia finds a network.....
The MDA is originally a TMOBILE one that has been unlocked...
ANY help on this would be very appreciated as I'm very annoyed that it's stopped working.
Thank you
Soft reset?
Although, I think taking your batter out and swapping sims may count as a soft reset.
Thanks for the reply - but again that did not solve it... besides to eliminate this i did a HARD RESET as well and re configured it....
I've even RE UNLOCKED it in case this was the problem
(its a T MOBILE PDA) with an O2 SIM IN...... I bought it in November time and unlocked it the same time... My O2 Sim has been working ok in it until the other night when i decided to put it in "flight mode"(so i wasn't disturbed at night)
Im suspecting that it anything to do with IMEI number vs SIM CARD number? Could this have been blocked somehow to that phone?
Its very confusing as it WORKS with VODA sim and DOESNT with O2 yet the SAME O2 sim works in my old nokia 6610.... aaarggghhhh!! LOL
If your MDA works with a Vodafone SIM, it certainly can't be blacklisted for all UK networks since it picks up Vodafone. Secondly, it sounds more like a SIM card issue relating strictly to the MDA. What happens when you try another O2 SIM card in the same MDA?
Make sure the O2 SIM hasn't been damaged in some way, if all fails you might want to take the MDA to T-Mobile to see if they can determine whether its IMEI has been blacklisted for certain networks. Otherwise a ROM upgrade may also help fix the problem.
Good Luck
My guess is that your magician is reported & listed as stolen. Probably not all providers are using the same list with blocked IMEI numbers. Which can explain that one sim works & the other doesn't though works in an other phone.
See if you can find a list for your country on the web. There are some references to such lists in this forum.
Regards, M
check which band your phone is using....
go Phone>Options>band> then select auto
I have a Qtek 9100 running the latest ROM and radio, etc on the Cingular network. The other day I get no signal, and reboot do not fix the problem. I take the sim card, and put it in a different phone. The other phone gets a signal, but says I can make emergency calls only. After about an hour on the phone with a Cingular rep I agree to drive to the store and get a replacement card. The replacement card fixed the problem. 4 days later, I am back to the same problem. The cingular rep is now blaming the phone after they can't figure out whats wrong. He is telling me the phone is "Zapping" the sim card. I find this hard to believe, but has anyone had this problem before? Has anyone ever tried to do an RMA with Qtek? Any help would be great, as i'm ready to put this 9100 on ebay and be done with it, unless an RMA with Qtek is worth it.
Happened to me last week with my 9100 (still running the original ROM). Got a new SIM and it's been running fine since.
i've had my 9100 rom on my 8125 for acout 2 weeks now without any major problems. the only problem I have is that it switches back and forth from gprs to edge a lot, but it doesn't bother me.
have you tried to reflash back to the cingular rom? it couldn't hurt.
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
aqueous said:
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
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Aqueous, very much the same problem here. I got my Qtek9100 yesterday and I am connecting to Cingular. When I switch on the phone it takes forever to latch to network. The
Y.
Y..
Y... keeps happening for ever and ever. But once, it latches it stays on to it firmly. If I put the sim in my old phone Nokia3230, it just connects to cingular with a snap as soon as the phone is switched on. When I tap on the " Y " region it shows "searching...". I also tried doing a manual/automatic network detection in settings. During the time the "Y. Y.. Y..." keeps going, the manual detection of networks doesnt show a single network in the list. I dont know what could the problem be, since the sim just works perfect in old phone.
By the way, what does
aqueous said:
When I ran *#*#364#*#* GSM utility, it would give me no data at all..
Click to expand...
Click to collapse
do ? Can you let me know ?
Anup