Random freezing and buttons not responding - 8525, TyTN, MDA Vario II, JasJam General

I have a brand new imate JASJAM and face the following problems:
(a) The device freezes as soon as you attempt to open some programs (any program) even if this is right after a soft reset.
(b) Certain buttons don't always respond, for example, when the phone rings, sometimes the green button or even the answer soft buttonwon't respond and so you miss the call. Also, the messaging hard button rarely works. If you press it once, nothing happens. If I press it several times or I leave it pressed, e-mail may come up.
Those problems are very frequent. They happen all the time.
I have ROM 1.31.305.2
some applications installed are:
.NET CF 2.0 SP1
Worldmate 2006
Pocket Informant 2007
GPS Tuner
Battery pack
Flash Player
Resco keyboard, Explorer

andreasy said:
I have a brand new imate JASJAM and face the following problems:
(a) The device freezes as soon as you attempt to open some programs (any program) even if this is right after a soft reset.
(b) Certain buttons don't always respond, for example, when the phone rings, sometimes the green button or even the answer soft buttonwon't respond and so you miss the call. Also, the messaging hard button rarely works. If you press it once, nothing happens. If I press it several times or I leave it pressed, e-mail may come up.
Those problems are very frequent. They happen all the time.
I have ROM 1.31.305.2
some applications installed are:
.NET CF 2.0 SP1
Worldmate 2006
Pocket Informant 2007
GPS Tuner
Battery pack
Flash Player
Resco keyboard, Explorer
Click to expand...
Click to collapse
Well, I certainly would not expect the number of freezes and lack of response you are getting - and if that's a full list of what apps you have added then I would expect a smooth runing device - I have a lot more and get a freeze maybe once a fortnight. The .net CF framework is a reasonably memory hungry app but I have not had any problem with it.
1 I do not see any mention of a Task Manager (apologies if it's included in one of your apps). I consider a Task Manager essential for closing (i.e. really closing ) applications; unless you're ok with running off to the running programmes in memory application. Also note that Wifi must be shut off when not in use to avoid freezing on wakeup, overheating, battery drainage and possibly the Red LED charging issue.
2. Where are these applications installed. Are they all in main memory or SD card or a mixture. The location of certain programmes can make all the difference to smooth performance. As a general rule anything that is required immediately following boot up/switch on like wallpapers or an application you leave running (not something I recommend) can be in the main memory. Other things should be on SD card. In fact my device runs just fine with everything on sd card - even the things that need to be accessed often. Whatever you decide you will find that there will be more frequent hangs when the device memory is over half full - Yes it likes a good bit of free space for run applications.
3. Having ensured the above two are taken care of and maybe swapping apps from SD to Main memory or vice versa to test different performance levels, I would also think about removing applications and testing after each one to see if there is one culprit.
4. Finally a graet may have identified Active Sync as causing lots of freezing issues fro alarms not going off to device not "waking up" etc etc. Providing you don't use push mail then I believe the steps written about on this forum for properlly controlling AS are essential. Notably the fake server trick. see here http://forum.xda-developers.com/showthread.php?t=288352&highlight=fake
Mike

Related

What an awful device!!

Hello,
I bought the prophet 200 (xda neo) hoping it would turn out to be a decent device that provides speed as well as endurance in terms of cpu and battery. Unfortunately was badly dissapointed in both factors.
I installed the newest DOPOD rom.
Here are some apps that I installed:
Pocket Plus
Pocket diary
TCPM
Skype
Resco Explorer
Opera
Agile messenger
spb backup
news break
my problems with the device is that I have the feeling that it operates way too slow. This is the first time I own a PDA so it might be my preception that is deluding me.
a couple of examples: If I scroll down the contact list it goes rather slow and laggy. It takes quite a few seconds if I start up an application like opera, IE or skype. Sometimes the start menue pops down only very slow.
Resco File explorer starts slow and takes a while to perform an operation.
Using Pocket Informant is almost impossible beacuse it takes 6 Seconds or so until the app is started and the navigation through the app itself is very slow. (if i want to add a contact it takes 4 seconds until the forms are loaded)
Same applies to Fusion Agenda.
Talking with skype almost does not work at all. When I make a call i cannot adjust the volume anymore or it reacts like 20 seconds later and flips out on me. I cannot end a call because the device almost crashes and it takes 10 seconds to get it back. The other person can barely hear me.
There is another thing regarding battery drainage.
Let me give you an example, If I have just finished charing the device and it displays a battery charge of 100% I unplug it and 1 minute later it goes down by 1% to 99 - an additional minute and the battery meter displays 98. By the end of the day i seem to have a charge of maybe 40% while using the device for maybe 1 hour intensly and the rest just phone standby with maybe 2 calls of 2 min avrg length.
On top i noticed that the left side of the device gets a littel warm when I am using the device extensively or charging it. Is that also normal?
Whats the deal with my device? i dont know a whole lot about pda's. Is that a normal power consumption?
How can I measure if my device performs well in terms of CPU speed because I have the feeling it also runs slow.
please help
To make your prophet more responsive, go here: http://forum.xda-developers.com/viewtopic.php?t=40404
As for the battery issue, not sure what to suggest.
after I overlocked my XDA neo (with JAMin WWE ROM) to 252 mhz, I found it runs all programs very smoothly. I can open media player, and read novels at the same time, switch between all the running programs is very smooth and fast. compared with my another PDA (intel Xscal 400 MHZ CPU), I could not see big difference.
Times you mention are quite realistic. My Qtek S200 performs at about the same speed (program startup times) and I can live with it. To improve a little, try to use some task manager to see if you have cpu-intensive programs or today plugins running. also, close programs instead of minimizing them (use magic button, gs pocket magic or else).
Concerning battery, mine seem to last longer. Do you have a dual sim adapter? I found out it was draining my battery very fast also in flight mode.
If you do not need voice dial, there is a thread in these forums about uninstalling it and magically getting a fast keyboard switch (no more 6 s waiting for changing from phonepad to handwriting recognition).
Hope that helps.
Poket plus really hog the CPU. especially the today plug in. I had the same isues. just enable only 1 tab, delete all the other plug in tab for pocket plus. use the meter that you need only. I only use storage meter and it sppeds up quite significant. either that or use resco's today plug in if memory meter is all you need.
As with almost all Pocket PCs out there, I bet you are suffering from the well-known-not-too-mentioned bug of Windows Mobile 5 (inherited from WM3) where the notification database starts accumulating duplicate entries and in a few days, you'll end up having hundreds of duplicate entries, rendering the device almost useless.
You need something like Memaid or similar app to get rid of the duplicate entries. (There are some freewares out there).
Also, make sure you move all your data (and install most apps) into SD RAM, not the internal RAM. You'll get better performance when you keep your PDA above 10-13 megs of program memory.
Just a few pointers...
Best regards,
Rayan
arg0 said:
If you do not need voice dial, there is a thread in these forums about uninstalling it and magically getting a fast keyboard switch (no more 6 s waiting for changing from phonepad to handwriting recognition).
Hope that helps.
Click to expand...
Click to collapse
Hi, Can you point me to the post you are mentioning? I have been searching high and low for it but I cannot find it.
I have a Dopod 818 Pro and have Cyberon Voice Commander installed. I uninstalled it yet the 6s delay in switching input modes seems to be still there. I have tried to remove all DLLs and traces of it from the registry, yet have been unsuccessful in removing the 6s delay.
Can you please help?
Thanks
I haven't used the dopod rom but with the newest imate rom (from May06 I think?), the SIP delay is gone. Also, it seems that several of your 3rd party apps are resource hogs. The jamin can function quite well if not trying to run too many today plugins.
Hi thank you for the reply
Actually, I won't like to flash an imate rom to my device as I don't want to take any chances with it. It cost me a lot of money and I want to play it as much by the book as I can hehe..
Other than that, is there a way? I know that this delay has always been there, even when the device was brand new and was running no 3rd party today plugins. It's great that imate managed to solve the issue. Maybe Dopod will get on the ball and do something about it too. I hope so.

New TyTN owner: disappointed with freezes

I've been a long term HTC fan, having had a Cingular 8125 for over a year. I just got a TyTN and immediately added a 2 G micro SD card and then loaded that up with software: uBook, NewsGator Go for blogs, Egress for podcasts, SBSH Weather, and MortPlayer. It was very unstable, freezing about half a dozen times a day. Doing a little research, I found that the presence of a micro SD card was implicated in freezing. Freezing is where the phone part of the TyTN continues to work (green light continues to blink), but the Windows part is locked up. I've removed the weather and Egress items from the Today screen, and so far that's reduced the freezes to once a day.
I would like the Hermes to be as reliable as the wizard which went weeks without me resetting it. I'm currently on ROM 1.18.255.3. Is moving to a new ROM version likely to fix this freezing problem? Are there people out there using a 2 G micro SD without a freezing problem? I understand there's a new ROM due out at the end of January, should I hold off till that comes out?
I mean to add that I have a HT636 serial number in case it is hardware related.
Aha! evidence indicates micro card
By removing various software from the today screen, there was no reason for any software to look at the micro card. The phone had not crashed, and yet the file manager showed that the micro card was not present.
But this stinks, I got the phone so it would hold a gigabyte of stuff, mostly podcasts.
At least can feel confident in the problem. Any chance it could the SANS micro SD card?
Not sure why your file explorer is saying there is no micro-sd card.
I use the same card as you and do not have as many hangs as you.
Some things to be aware of.
Best practice suggests putting in main memory anything that is used on the today screen or by phone application. In other words anything the device would need on coming out of sleep mode is best placed in Main memory.
Everything else can be placed on the SD card.
If you do not use push email you should carefully apply the "fake server" trick
You probably are, but you must use a task manager (say magic button or the like) to properly shut down applications.
I personally steer clear of today plugins that automatically connect to the net for data - e.g. weather/traffic/news type programmes.
Mike
Thank you for your ideas.
I guess I was spoiled by the 8125. Perhaps that it uses the regular SD instead of the micro-SD is the reason. All my apps on the 8125 were on the storage card, and I didn't force applications to quit.
I guess I just need to accept that the TyTN is more touchy about the card and try working around it.
Thanks for the feedback.
I did the same as you, added a 2 gig card from the start. I have journal bar running for weather and news, loaded in main memory, everything else is on the micro SD card. I had the same lockups as you are seeing but it's not the microSD in my case.
I found that the phone "wakes" often for calls, notifications etc. while in it's holster. When it wakes all keys are "unlocked" and subject to getting pressed. From this forum, I applied all the patches and tweakes like Auto-lock on power up, PTT button re-mapping, and many registery tweaks for bluetooth accys.
Mine almost never hangs now. The main culprit now seems to be when connecting/disconnecting it to a charger sometimes turns off bluetooth or hangs the unit, but it's intermittent.
Overall I'me very happy now, till "Kaiser" comes out...
Thank you for the info. I'm going to move the sensitive applications to the main memory. Do you think the ROM version could be contributing to the failures? I have 1.18 and I believe there is an official 1.35 out that is later.
Thanks
Another Way to Speed Up your Hermes
This Might Help You Making Performance of your Hermes Better
WM5_Tweaks_Performance
Espacially by:
Enable FileSystem cache
Increase FileSystem cache
Increase FileSystem filter cache
NOTE: These Tweaks Helped Me ALOT.....
Thanks for the ideas about tweaks. I'm going to see how stable I can make it before applying any of them.
applied all of them and it does seem significantly faster now.
I'd definitely recommend the ROM upgrade, I have never experienced the silly lock ups that I used to since.
I just experienced my first freeze on my Vario II (UK).
I got the phone on saturday, and used it for the first time as an alarm clock yesterday and everything was great (sunday I forgot to turn it off silent - boo that you have to remember).
This morning my alarm didn't go off, when I woke up the phone had frozen and wouldn't display anything - but the light was still flashing. I haven't got a MicroSD yet.
Would I have the latest ROM as I have only just got the phone? If not, how do I upgrade or find out what version of the ROM I have?
i am on the std rom released by imate in australia 2.3 i think. i have used many including xdaII and the universal.
the current hermes is the most reliable, most stable, and most amount of uptime with the best battery life, so overall i am very happy.
by the same token, i have been here long enough to know exactly what needs to happen to totally rebuild these devices from the basic rom to a device that works efficiently.
it is vital that you apply all things that are required or used during the initial startup, including things in the startup directory, and on the today screen to be present in main memory.
i have also found that icons on today or in start menu that are loaded on an sd card can slow the device down.
having memory readers on the today screen, reading the SD card memory isnt good either.
using and going through a lot of the registry hacks are useful, but not necesarily for the speed, hangs, but for functionality.
also, custom applications that are installed on the sd card i move out of the program directory to a sub directory called custom apps. this is simply to ease the speed of opening, and when i open custom, i accept a minor second or two delay rather than immediate.
i did have (not recently) have problems with the system loosing the sd card directory, which a soft reboot fixes. which is all the more importance of hiding the icons and applications from day to day interaction that use the SD card.
you can also look at reformatting the card.
i also did find that doing a full back (SPB) and doing a restore speeded up the device noticably.
there may also be speed issues if you dont synchronise regularly, and the notifications queue on previous devices also caused problem, but havent found much here.
doing other simple stuff like error reporting, disabling bluetooth auto beam is also a good start.
using ring tones or themes that are on the sd card are also not as reliable than locating in immediate ram.
so rule of thumb, you need to be able to boot up and use your device completely independently of your SD card, and only access the storage card for apps that you call for, and for data that isnt needed immediately on boot up, to store songs, files, documents and related types.
hope it helps. but in answer to your question, if you can get a more updated rom, you will definitely get a benefit, but quantifying the benefit is hard. new roms are released for a reason, so consider them seriously.
that said, if you dont need to wait for a supported rom rather than crossing platforms, this is always difficult and should only be done with extensive knowledge. as such, i dont have that many problems i cant overcome, and so am waiting for the official imate rom to be released....
hope it helps with some ideas and areas to consider
S.
ben2004uk; have a read of the wiki, it's all there should you wish to upgrade. It is fairly simple.
Freeze's gone
Ok, I feel a lot better. I've moved the one critical today add-in (weather) to main memory. I've only occassionally accessed the external storage. But with that configuration I now was able to go about 5 days without a freeze!
So I conclude that the storage card is not waking up quick enough or something like that. Other people have said it, but don't put any "always running" or "today related" software on the storage card.
I'm still on 1.18 ROMs, but I think I'll hold off for a while before upgrading. I just don't feel like rebuilding the machine right now.
how to determine ROM versions.
ben2004uk said:
I just experienced my first freeze on my Vario II (UK).
I got the phone on saturday, and used it for the first time as an alarm clock yesterday and everything was great (sunday I forgot to turn it off silent - boo that you have to remember).
This morning my alarm didn't go off, when I woke up the phone had frozen and wouldn't display anything - but the light was still flashing. I haven't got a MicroSD yet.
Would I have the latest ROM as I have only just got the phone? If not, how do I upgrade or find out what version of the ROM I have?
Click to expand...
Click to collapse
It took me the longest time to find this as the wiki did not address it. go the start menu, then settings. Then click on the system tab at the bottom. Select the Device Information control panel. Now go to the TyTN wiki: http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades
and review your options. At Feb 1, 2007, 1.35 appears to be the latest official one.

This thing hangs more than a....well something that hangs about 4 or 5 times a day...

Seriously unimpressed so far.
This thing has hung 5 or 6 times at least today (day 3....) and about the same yesterday
If this keeps up, I'm binning it and reverting to HD
Unbelievable!
What did you do ? Any pattern ?
blackb1ade said:
Seriously unimpressed so far.
This thing has hung 5 or 6 times at least today (day 3....) and about the same yesterday
If this keeps up, I'm binning it and reverting to HD
Unbelievable!
Click to expand...
Click to collapse
Not much info there, my pictures hang up... on the wall everyday.
What are you doing? What have you been doing? Is it due to memory being full (as apps aren't closing)
Maybe I'm not hip to the slang but what do you mean it "hangs" or "hung"?
You must have a duff unit!
Well mine has been completely spot on!
Maybe its something you have installed causing issues? Try uninstalling things one by one to see if that rectifies any problems you may have.
NSAgent said:
Maybe I'm not hip to the slang but what do you mean it "hangs" or "hung"?
Click to expand...
Click to collapse
"Hangs" means "crashes" or, more precisely "becomes completely and permanently unresponsive to anything less than a soft reset".
Possibly - and yeah, I know, that's next port of call TBH - it's just really pissing me off at the moment - NONE of my other HTC devices have ever behaved like this.
Just for the record, I've figured out exactly WHAT makes it hang - I open file explorer and navigate to the 'Windows' folder - bang....I get the rotating four colours and it's back off/battery out AGAIN
Thus far I've only installed Kinomaplay (which ISN'T behaving as it should IMO....although it performs it's media functions perfectly)
Coreplayer - which works ok
SPB Time - again, works 'ok' (both are really f..king fiddly to use/setup with this screen - which is ANOTHER thing I'm not impressed with at all - I've had an iPhone in the past - [capacative] screen response was perfect - this one?? have to jab at it several times sometimes to get the desired result and accuracy just isn't good for smaller targets)
One thing I have noticed is - I've only installed those 3 programs but almost all the device memory is used up!?? Unsure if that would cause an issue with it hanging and I've had loads more than this installed onto mt HD and was nowhere near the device memory limitations.
Hmmm....
blackb1ade said:
Possibly - and yeah, I know, that's next port of call TBH - it's just really pissing me off at the moment - NONE of my other HTC devices have ever behaved like this.
Just for the record, I've figured out exactly WHAT makes it hang - I open file explorer and navigate to the 'Windows' folder - bang....I get the rotating four colours and it's back off/battery out AGAIN
Thus far I've only installed Kinomaplay (which ISN'T behaving as it should IMO....although it performs it's media functions perfectly)
Coreplayer - which works ok
SPB Time - again, works 'ok' (both are really f..king fiddly to use/setup with this screen - which is ANOTHER thing I'm not impressed with at all - I've had an iPhone in the past - [capacative] screen response was perfect - this one?? have to jab at it several times sometimes to get the desired result and accuracy just isn't good for smaller targets)
One thing I have noticed is - I've only installed those 3 programs but almost all the device memory is used up!?? Unsure if that would cause an issue with it hanging and I've had loads more than this installed onto mt HD and was nowhere near the device memory limitations.
Hmmm....
Click to expand...
Click to collapse
I really would consider that you may have a duff unit. There are loads of peoeple on here who advise the screen is too responsive! Plus the lack of memory sounds like the biggest issue.
When you navigate to the windows folder, do you actually let it load or do you just leave it? Reason I ask is that there are thousands of files in there and it does take a while to read them. It did on my HD anyway.
Seems like when reg edits have been done to get task manager working how we are all used to it, should be working better.
Oh, software is made for resistive screens so some presses wont register as the software is more than likely looking for a more presice tap rather than a finer splodged over the actual area its looking for a response in. Should be fine later down the line when more things are brought to capacitive screens.
Hope it all works out for ya
That is true - the menus are a little small for finger use - so it will be a case of waiting I guess.
I removed all the progs that I'd installed already (includng 'microsoft my phone' - forgot about that one)
Screen is very responsive most of the time - but then sometimes it just seems to space out- almost like you catch it off guard - not what I'd expect frankly
It does eventually load the windows folder in explorer - but it takes about 2 1/2 mins to do so - no other folder does that to it, nor any other action - and it wasn't doing that up until yesterday
Hard reset next [if i can figure out how...] - if that doesn't yield significant improvement then it's back to TCR for an exchange (provided some more units have turned up by now!!)
Cheers though
Definitely a problem there, my windows folder loads instantly.
owz206 said:
Definitely a problem there, my windows folder loads instantly.
Click to expand...
Click to collapse
+1 ...... Mine loads in a split second
My phone doesnt hangs, but my /windows folder takes about 1/2 minutes in load.
No problems here either. One recommendation though for those with slow file list loading: try to enable and up the caches (which are stock) with Advanced Config. You will gain some more speed!
Hard reset and we're back to full speed again - I guess it was one of the programs that was screwing it up - thanks all for the 'benchmark'
I'm a bit suspicious that it was kinomaplay, as that was [occasionally]interfering with other operations by overlaying itself on top at times and was hard to get out of that loop as the 'X' [close] box wasn't always *really* there (only shown on screen but no actual function)
I might try it[kinomaplay] again - only this time try and figure out why it associates itself with image files that I'd rather the OE windows prog opened.
Thanks for the tip on Adv.Config Tnyynt - TBH I'd not tried to load that one yet, I'll try that in a sec though (it was a godsend on the HD)
There was definitely something funny going on with the memory space on the device, as after the hard reset I'm back up to '116MB free of 181MB' - whereas, even once I'd uninstalled all that had been added - and deleted additional ringtone wavs - I only managed to get a max. of 53MB available showing.
blackb1ade said:
Hard reset and we're back to full speed again - I guess it was one of the programs that was screwing it up - thanks all for the 'benchmark'
I'm a bit suspicious that it was kinomaplay, as that was [occasionally]interfering with other operations by overlaying itself on top at times and was hard to get out of that loop as the 'X' [close] box wasn't always *really* there (only shown on screen but no actual function)
I might try it[kinomaplay] again - only this time try and figure out why it associates itself with image files that I'd rather the OE windows prog opened.
Thanks for the tip on Adv.Config Tnyynt - TBH I'd not tried to load that one yet, I'll try that in a sec though (it was a godsend on the HD)
There was definitely something funny going on with the memory space on the device, as after the hard reset I'm back up to '116MB free of 181MB' - whereas, even once I'd uninstalled all that had been added - and deleted additional ringtone wavs - I only managed to get a max. of 53MB available showing.
Click to expand...
Click to collapse
Sounds like Kinomaplay is searching and associating with files in the background. I think it may be set to do that by default but you can tell it not to in the settings - only trouble is you may have to wait for it to do it's thing as not sure if you can interrupt it. I got so fed up with the programme on the HD I trashed it - lovely interface though
Strange thing with Windows folder loading, with the "normal" Explorer it takes my device a very long time too (first few times did a soft reset because i thought it was hung also), but with Total Commander explorer the Windows folder is there instantly, sounds like Explorer runs into something, just have to figure out what though.
Crazy . . . . . . . . . . .
Mine takes just a split second to load windows folder!
But it crashes 2 - 3 times a day! Without doing nothing! When i try to unlock it, screen wont go on! Battery off, here we go again! And i got the no sound problem.. After 3-5 calls, i car hear what others are saying but they cant hear a word from me!! This is happening all time.. (tested all this even with stock rom and no apps installed or any tweak etc..)
I read here in the forums that other people have similar problems..And in italy the distribution stopped because of defected rom??
Some say it heppened in france too.. (allthough i live in greece, i got mine sent from france, expansys headquarters..)
So maybe its roms problem? Or just me having a possible defected device..?
Any of you with freezing problems etc..??
Some hangs and freezes in here too, latest was this morning when I had my phone plugged in the charged over night. I tried waking up the phone to check time so I press the power button: Button lights go on but no image on screen, had to take out battery and restart the phone.
Also I have had a few random hangs that required a soft reset too. I have installed the Electopia demo and the OpenGL speed tester. Also installed .net compact framework 3.5 because an app from marketplace said to require it.
I hope HTC takes care of this issues in an upcoming rom update! Otherwise the phone seems fine, although maybe a bit slower that I've seen in the pre-production reviews and videos which is odd...
drfroz said:
Some hangs and freezes in here too, latest was this morning when I had my phone plugged in the charged over night. I tried waking up the phone to check time so I press the power button: Button lights go on but no image on screen, had to take out battery and restart the phone.
Also I have had a few random hangs that required a soft reset too. I have installed the Electopia demo and the OpenGL speed tester. Also installed .net compact framework 3.5 because an app from marketplace said to require it.
I hope HTC takes care of this issues in an upcoming rom update! Otherwise the phone seems fine, although maybe a bit slower that I've seen in the pre-production reviews and videos which is odd...
Click to expand...
Click to collapse
I noticed that the hangs have something to do with the charging of the phone,no matter if its via usb or power pluged. Thanks for confirming though.. This is MAJOR issue for me..You think that your phone is ok in your pockets but it is shut down!!
About the sound problem i mentioned before?
Knock on wood my HD2 is rocksolid for now! Everything is fast and stable!

Today Screen distorted/degraded + phone crash after about 15 minutes talking on phone

Need help here; not sure whether this is ROM dependent. Don't exactly remember when the problems started; the problems are:
(1) I have disabled the Sense and have been using the traditional Today screen with various plug-ins, etc. After about 10-15 minutes phone call, the Today screen will become like the attachment. First will be like the one at the left, then a few minutes later it will become like the second photo. Then a few minutes later, the entire phone will crash and a soft reset will be forced automatically.
(2) At the middle of the night while the device was charging, the device will "sleep to death". Press the hardware buttons the lights on the buttons will light up but the screen is dead. Only a removal of the battery can re-start the device.
What I have done and didn't help was:
(1) refresh the ROM
(2) refresh only the radio
(3) upgrade the ROM (and radio)
(4) Mtty
(5) Hardreset and re-install programs one by one (not from backup)
For reference, I am running on dZenkinz's Merlion ROM 2.40. HSPL was installed.
Please advise what could have caused the above problems and appreciate any advices.
Do MTTY again and flash a stock ROM directly after the task 8.
Do not install software that could cause problems (e.g. I see you are using batti or similar, this program always made troubles with my phones).
Try using the ROM a while without a storage card.
If the problem still persists I would send it in for repair.
Thanks for the advice.
I MTTY and flash my device to 1.66 shipped ROM via microSD card (to override the HSPL by the stock SPL, just in case that was the culprit of the color distortion and phone crash problems). I install some "barely minimum" software to keep it going, which included:
- Resco explorer
- Klaxon alarm
- cootek Touchpal 3.5
- BsB Tweaks
- HD2Tweak
- Palringo (an Instant Messaging client)
Everything seems fine after about 10 hours of usage - no hangs, no sleep to death, no color distortion, some short phone calls didn't crash the phone ...
This morning I had a 30 minutes phone call. To my surprise, the color distortion came back, the device was hanged (no crash, nor reset automatically) but the phone conversation was still on. After the phone call was finished, the device was not responsive to any key or screen presses. Only removal of the battery brought the device back to life.
What could be the possible culprit? I have since removed the Cootek 3.5 (which was designed for wm 6.1) to test again. I don't think all other software I have installed could have possibly caused the problems.
Any advice from the expert here?
Appreciate all help here. Thanks in advance.
It still seems like a software issue.
Would be best to make a hardreset again and then using the phone without installing ANY software that is permanently active.
- Resco Explorer v8 is good, I'm using this myself
- BSB Tweaks I am using without problems too
I would suggest to not install
- Klaxon alarm (you can search for G-Alarm 1.5 instead, it's the last free version, and can be found somewhere in this forum. G-Alarm I was using too without probs.)
- cootek Touchpal 3.5
- HD2Tweak
- Palringo (I heard of strange phone behavior from other people that were using this program)
Then see what happens after a while.
As said before, if it doesn't help you'll need to send your device in for repair.

Seriously preformance issues

Hi.
I have to soft reset my HD2 all the time because it often lags too much.
I will now list the things which makes me wanna reset my device:
- The HD2 lags so badly, that most actions take up to 5 seconds.
- One application can crash (mostly HTC_Messaging), and I have to soft reset.
- When I write messages, the keyboard has a input lag of 5-10 seconds.
- Screen wont turn on when I push the buttons
- The device wont unlock when I slide the slider, it just stops up.
Now this happens each time I upgrade my ROM, and I am currently using Artemis now.
The programs I've installed each time is:
- FingerKeyboard
- Touch X reset and wifi
- Touch X button icon in messaging
and now I use WMLongLife also.
My SD-card is an 8GB card.
So if someone could help me, I would be happy.
(Sorry for bad english.)
try installing the cleanRAM app
djchubbs said:
try installing the cleanRAM app
Click to expand...
Click to collapse
Doens't help either, ends up with the program crashing when its at the end and I try to klikk "OK!"
have you try to reinstall factory setting or hard reset
henninghh990 said:
Doens't help either, ends up with the program crashing when its at the end and I try to klikk "OK!"
Click to expand...
Click to collapse
Start again. Install nothing and just configure settings.
Does it run slow and crash then?
If so you have problem that could be harware.
Try another ROM and if the same then I think you need to return the unit.
If all runs fine on a clean, vanilla phone then you are doing something in the install process that is causing the instability.
Try installs one by one to the phone mem and check operation each time.
NB. Some background info would have been helpful. ROM version, Model etc!
pa49 said:
Start again. Install nothing and just configure settings.
Does it run slow and crash then?
If so you have problem that could be harware.
Try another ROM and if the same then I think you need to return the unit.
If all runs fine on a clean, vanilla phone then you are doing something in the install process that is causing the instability.
Try installs one by one to the phone mem and check operation each time.
NB. Some background info would have been helpful. ROM version, Model etc!
Click to expand...
Click to collapse
The problem is that I can't predict when its gonna happen. It can happen randomly, and then I have to restart the phone. After the restart, everything works normal and perfect.
This can happen upto three times a day, some days it wont happen at all.
Currently using 2.10.531.7 Artemis, but this also happens with the stock ROM. The newest one that is. My radio version is 2.06.51.07
Its kinda difficult to run things vanilla phone, cause the applications I use, I need.
for me htc messaging has never crashed...
i suggest you to flash a stock rom, 1.66 for example and try it without the sent button.
if there are still problems, u can try using mtty or send it back for repair...
edit: i had the problem where the phone was freezing while loading for a long time (over night), and the display won´t turn on. Switched back to manually update Facebook, Twitter and Weather, and had no more problems since...
Bimme said:
for me htc messaging has never crashed...
i suggest you to flash a stock rom, 1.66 for example and try it without the sent button.
if there are still problems, u can try using mtty or send it back for repair...
edit: i had the problem where the phone was freezing while loading for a long time (over night), and the display won´t turn on. Switched back to manually update Facebook, Twitter and Weather, and had no more problems since...
Click to expand...
Click to collapse
Well I think its crashing.
That's what I usually use when I lock the screen. So sometimes when I try to unlock it, I just get half of the messaging program or nothing, on screen. And I cant do anything.
When I try to click the Home-button, it respons in some seconds and Home-screen is all laggy.
henninghh990 said:
Well I think its crashing.
That's what I usually use when I lock the screen. So sometimes when I try to unlock it, I just get half of the messaging program or nothing, on screen. And I cant do anything.
When I try to click the Home-button, it respons in some seconds and Home-screen is all laggy.
Click to expand...
Click to collapse
When you lock the phone apps still run in the back ground as if asleep and when you unlock they attempt to restore themselves as they were before the lock.
You have something clashing installed and that is calling the registry at the same time as something else. Remember when windows full size used to do it?.
I think you have a badly written piece of software installed (either preloaded or installed by yourself) and suggesting starting from vanilla is a way to issolate it!
i've also had similar problems as you. after hard reseting a couple of times, i noticed that the intermittent lag began after i started syncing my phone to my PC and myphone. it turns out that my terrible management of appointments, messages and contacts was the root of my problem (several duplicates of everything, and almost 5000 text messages). i suggest you attempt to work your phone a couple days without loading up any PIM information, archive messages and remove duplicates (sktools is excellent at doing this)
i suggest you do something similar, it really helps. i was able to get my device to prrform as well as when i still had the vanilla ROM
best of luck! your device is better than you think!
Also, use the Task Manager, and close applications that you don't use, especially the Internet browser and applications that use data connection. These ones can really block the phone when connection is intermittent.
Yet again, I'm left dumbfounded by claims of "serious" issues with this device. I just don't understand how almost everyone has a "story" regarding the HTC HD2 being SLOW or LAGGY. Fortunately for me, I haven't soft reset my unit in 46h 5m 19s and everything is still running flawlessly.
your phone sounds faulty or something. for me.. even with the Stock 1.66 ROM i had, it was working pretty fast n smooth. now with Dutty's ROM, its faster n smoother than ever. i love this beast
I never have these problem! I used Official or Clean EX HQ roms and never got these problem!
Try a Task 29 and flash with 1.66 Official or Most popular Cook ROM
Pa49: I have only installed the programs which I have listed in the first post. I guess im not the only one using them.
Kev007: I usually have a lot of textmessages when I dont delet them, but thats max 2000. I dont sync my phone with my computer, so no uneccessary contacts or something either. Dont even use calendar, so have no appointments.
Reignzone: It is really bad. It can happen upto three times a day, and I just cant use the phone at all. Just sliding the home-screen to see all my shortcuts takes maybe 10 seconds. I could film it with a camcorder next time it happens so people could see.
The same thing happens each time I've installed a ROM. So it has clearly something to do with the phone and not with the software I've installed.
Pa49: I have only installed the programs which I have listed in the first post. I guess im not the only one using them.
Kev007: I usually have a lot of textmessages when I dont delet them, but thats max 2000. I dont sync my phone with my computer, so no uneccessary contacts or something either. Dont even use calendar, so have no appointments.
Reignzone: It is really bad. It can happen upto three times a day, and I just cant use the phone at all. Just sliding the home-screen to see all my shortcuts takes maybe 10 seconds. I could film it with a camcorder next time it happens so people could see.
The same thing happens each time I've installed a ROM. So it has clearly something to do with the phone and not with the software I've installed.
I get lags too when twitter is updating in the background. You would think a 1ghz processor could do two things at once
Backup your miscrosd. Try a microsd format. Restore your data. See if this helps.
T-Mo US HD2, still completely stock. I was having some issues with sluggish animations, applied many of the tweaks in the sticky threads here, things got better. However, it was super super slow to switch into some applications (SMS *always*, others occasionally).
Eventually I wondered about that fancy Swype keyboard and tried switching back to the full qwerty. All that disappeared and it moves like lightning now, I have to say.
I haven't played with updating Swype or maybe at least loading a ROM without it that I can do a regular install on top of. However, right now I don't miss it .
Lag issues
I have no idea what is causing your issues, but if it travels from one rom to the next, it may be your sd card.
I had an issue with lag in swype and other apps.
I noticed when I popped out the sd card the device instantly unfroze.
I then copied all files except App data and reformatted the sd.
No issues after that.
Hope this helps.

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