Database Users

New O2 Exec Owner - Questions and Issues

Hi guys,
As the new owner of O2 Exec, that I purchase in second hand shop, I come up with some questions and issues. Of course, I tried to find my answer on the forum but couldn't find it so I was thinking maybe some experienced users might have the answer.
Also some information about the configuration of my O2 Exec:
O2 Exec
Rom Version: 1.30.107 WWE
Rom Date: 04/11/06
Radio Version: 1.09.00
Protocol Version: 42.42.P8
ExtROM Version: 1.30.162 WWE
I have unlock the exec and I am using it with a T-Mobile sim card in the UK. I am also register with Web'n'walk (Unlimited GPRS data plan).
I am synchronizing the Exec with Exchange server and I am using the email push.
See below:
- When I plugged the exec by Usb for active sync, I got an error on my laptop saying that I can't synchronize. If I unplug the cable and plug it again, it tend to works (Sometimes it doesn't work and I have to kill active sync on my laptop and start it again). Any ideas?
- Is there a way to completely block the data transmission when I am abroad. In fact, before I was using a Blackberry and there was an interesting option which allow to block all data connection when you are Roaming. Good to avoid bad surprise with the expensive data roaming fee.
- When I am using TCMP to listen to music. It starts to play fine, and then suddenly i got an error saying that the file can't be found on the SD card. I didn't remove the card and I can see that the card is still there in the file explorer.
- Does the email Push can work with Wifi or only with GPRS? If yes, how can I configure this?
- How can I check on the today screen that my bluetooth is paired correctly. I use to have a Blueangel with WM2003 and I remember that there was an icon in the top bar with a headset to indicate that the bluetooth headset was paired. The only workaround so far is to press my bt headset and see if the voice dialing window come up. I think there might be a better way.
- Is there a point for me to upgrade my Radio version? I tried to do it but get an error that the country code wasn't correct or something like this. If it brings improvement can you please give me some information on how to do upgrade it on a O2 exec since it is an Orange upgrade?
- I am using Web'n'walk in the uk with only GPRS. I configure the gprs parameter with the information from the internet. The information given by the customer services where not working. Is there any way to use the UMTS (i.e. 3G) instead of GPRS. The customer services told me that I have to upgrade my plan to do so. Anybody have another solution?
To conclude, this handset is a really impressive machine. As I say before, I used to have a Blueangel and I can see that a lots of things have improved since then.
Sorry for my big list of questions and thank you very much for your help.
Julien.

Web'nWalk with UMTS
I have a Web'nWalk tariff on t-Mobile.
If your sim is a recent one (mine is a year old), it can handle both GPRS and UMTS depending on availability. Older sims cannot - you have to request a new one. This was confirmed by T-Mobile support as well as my experience with the sim. It drops to GPRS where there's no 3G coverage, and I get good speed with 3G (UMTS) in most parts of London
You need to set Network Type to Auto (Phone -> Menu -> Options -> Band) if the current default is GSM.
Hope this helps.

Please help - receiving phone calls

Hello,
I bought a new HTC advantage x7501 unlocked, trying to use it on Fido network, however whenever I call the unit, the unit does not being to ring until at least the second ring, usually the third and often I miss a phone call completely. The signal strength is at its maximum when tried this. I did do a hard reset, searched google and all nada. Can someone please help ?
Thanks

Just tonight I was running call tests on my unit, and I see the same 2-ring delay. Doesn't matter if its asleep or fully on. I still have plenty of time to answer before voicemail kicks in. That delay is dictated by your carrier.

What sim card are you running? Do you know? Is there any way the check if you have the 64k or the 128k? I found some threads not related specifically to the X7501 but to the HTC hermes, that if you have the 64k sim card and an HTC hermes you might get some communication troubles, but that thread was pretty old and I'm sure HTC fixed that issue already.
Anyhow, hard reset doesn't solve this problem, and I do not even know how to begin addressing this issue.

Try some or all of the following:
Make sure your ringtone is in the Windows folder, or the ringtones folder.
Try a .wav ringtone (yes, i prefer mp3 too - wavs are too big)
Tweaks2k2.net has a disable 3 second delay option - there is probably a registry key somewhere.

marek101 said:
Hello,
I bought a new HTC advantage x7501 unlocked, trying to use it on Fido network, however whenever I call the unit, the unit does not being to ring until at least the second ring, usually the third and often I miss a phone call completely. The signal strength is at its maximum when tried this. I did do a hard reset, searched google and all nada. Can someone please help ?
Thanks
Click to expand...
Click to collapse
which radio version are u using sometimes it is releated to the radio version and upgrading or downgrading to another rdio helps the problem. missing calls are mostly releated to radio version of devices.

I have not flashed this unit at all, and the default ringtone is there and yes I tried changing it too.
I'm begging to suspect that this might be a sim card issue. I'm using SM-32 from fido, is there one that is sm-64 or 128? google search did not reveal much..
Thanks

hi,
i use phonealarm software with my athena, and i have the next issue:
if i active phonealarm, the phone sounds after the second or third ring,
but if i deactive phonealarm, the phone sounds just after the first rings.
use you PA soft?
note: i have tested and obtained the same results storing the rings at the
storage card, microdrive or programs memory. the problem is PA !!
next probe:: enable PA but set to "System" the "ring" and "ring type" parameters
at the all profiles. the result is fine: plays the configured sounds after the
first ring [i use mp3]

S.O.S
Is PhoneAlarm software enabled by default? I can not seem to be able to locate this anywhere on the phone?
Plus I got a little bit further with Fido, I have disabled my voicemail and now the phone rings after the second ring. Does this make any sense to anyone ?
S.O.S

SOLUTION TO THIS PROBLEM, READ:
Simple, the "Radio" code that comes with the x7501 / x7500 unlocked can NOT handle the the "Name Display" feature properly, thus causing the phone to miss class and or ring later. In EU they do NOT have "Name Display", wow. Thats the problem. I wish to that I found the answer sooner, I thought that is the purpose of such boards like these, no? Am I that wrong?
http://www.palonek.ca/

Just need to call your carrier and have them increase the ring count before voicemail picks up. Tonight at dinner my mother complained about this on her phone - it would go to vm after 3 rings. She called cust service and upped it to 6 rings. Problem solved.

marek101 said:
SOLUTION TO THIS PROBLEM, READ:
Simple, the "Radio" code that comes with the x7501 / x7500 unlocked can NOT handle the the "Name Display" feature properly, thus causing the phone to miss class and or ring later. In EU they do NOT have "Name Display", wow. Thats the problem. I wish to that I found the answer sooner, I thought that is the purpose of such boards like these, no? Am I that wrong?
http://www.palonek.ca/
Click to expand...
Click to collapse
is the solution at the palonek web ?? i don't not !!

Rubbish Signal (Unable to make calls or send texts)

Hello, everyone.
I recently purchased a T-Mobile MDA branded Tytn. I am using an o2 PAYG SIM card and have unlocked the Tytn for this.
Now I am faced with the problem that the signal is *always* weak and I have not yet managed to dial out a successful telephone call. Text messages barely get through and if they do, it takes an awful long time too.
Could anyone suggest anything such as settings or further ROM updates. My current ones are as follows.
O2's official ROM update to Windows Mobile 6 Pro. Says on the "About" screen CE OS 5.2.1238 (Build 17745.0.2.3).
Device Information:
ROM Version: 3.54.206.1
ROM date: 06/25/07 (this is odd as this is in American format, not British. British would be 25/06/07).
Radio Version: Updated to 1.54.30.10 as a possible solution to my problem. No joy.
Protocol version: 32.87.7020.20H
ExtROM Version: 3.54.206.101
If there's any more information you need, please let me know. Bear in mind I am completely new to all this. I'm not savvy on jargon, so if you feel like you're being patronising, you probably aren't.

http://forum.xda-developers.com/showthread.php?t=360917
Most likely the radio needs changing.
Try having a search in the forum cos I have seen this problem a few times....

Thanks for your reply. I did have a quick search around the forum, but as I am at work (just moved house, no internet) I have to move quickly.
I'll try the stuff that was mentioned on the linked thread.
Thanks again.

Take this into mind, especially the 7th post:
http://forum.xda-developers.com/showthread.php?t=356081
I use 1.41 and have never had problems, newest radio isn't always the best.

Oh my. I guess the lesson is to actually research what you're about to shove on your phone. Especially if you're like me.
Mine doesn't seem much different with either radio version. I will be trying a few others and actually searching for them first for info.

Where abouts are you? Middle of a field or a city?
It could be that the antenna is damaged inside.
You could try a few different sim cards, try a few radios/roms and if it still sucks then reset everything to factory settings and use the warranty if you have one.

Orange SPV M700 - Voicemail notification problem, please help it's driving me mad!!

Hi there
I am sitting here with lots of pulled-out hair lying around me on the floor. I have a problem with voicemail on my Orange SPV M700 which is wearing me down to a pitiful heap and if one of you clever people can help I will be grateful for even longer than eternity (and that's a very long time!).
I have an Orange SPV M700 which refuses to notify me when someone has left a voicemail. I think it's probably been like it ever since I started using an Orange 3G PAYG sim (I think it's called a USim).
Firstly, I have seen odd postings by others who have problems with voicemail on their SPV M700s, but they are normally people who have upgraded to WM6. I have not touched the operating system on my SPV M700 so am still running Windows Mobile ver 5.
By doing some tests/process of elimination, I have established the following:
1) Orange 3G PAYG SIM card does NOT give Voicemail notification when used in my Orange SPV M-700, but if I put the same Orange 3G PAYG SIM card into another phone (a old Samsung E700) the voicemail notification DOES work of the Samsung! Therefore I concluded that the problem isn't with the Orange SIM card or even, I presume, the Orange network.
2) An old Orange PAYG SIM card that I used to use DOES give Voicemail notification when in Orange SPV M700. Therefore I concluded that the Orange SPV M700 IS actually capable of giving out voicemail notifications. Please note that I notice that when the old Orange SIM card is in the SPV M700 the small square icon on the today screen top-bar is showing an "E" as the type of connection (I presume that's what it means?). When the problematic Orange 3G PAYG SIM card is in the SPV M700 the small square icon normally is showing a "3G"
This has led me to conclude that it's something to do with the SPV M700 not being happy with the Orange 3G PAYG SIM - or at least there's some setting that is wrong etc. However I have tried most things and still it refuses to notify me of awaiting voicemails.
Here is a list of my configuration settings on my SPV M700. If anyone can spot something that is wrong which may be the reason why I don't get voicemail notifications I'd be so grateful to know what is wrong as I can't keep phoning my voicemail all the time, just to see if anyone has left a message, as it's costing a lot of money to do that. By the way - I don't have any problems being notified that a new text message has been sent, that seems to work fine.
SETTINGS & CONFIGURATION:
\SETTINGS\SYSTEM\ABOUT\Version:
Windows Mobile 5.0 with the Messaging and Security Feature Pack
OS 5.1.342 (Build 15096.3.0.0)​\SETTINGS\SYSTEM\DEVICE INFORMATION\Version:
ROM version: 1.23.61.5
ROM date: 01/25/07
Radio version: 1.30.00.01​\SETTINGS\SYSTEM\SMS SERVICE:
SMS over: GSM preferred​\SETTINGS\CONNECTIONS\GPRS Setting...
PAP authentication is selected​\SETTINGS\PERSONAL\PHONE\Services:
Call Barring... Block incoming calls: Off
Block outgoing calls: Off
Caller ID... Everyone
Call Forwarding... Forward all incoming calls (unticked)
Forward phone calls only if No answer (ticked) 07973100123
Forward after: 20 sec
Unavailable (ticked) 07973100123
Busy (ticked) 07973100123
Call Waiting... When calls are waiting: Do not notify me
Voicemail & Text Messages... Text messages service center: +447973100973
Voice mail: +447973100123
Network... Current network: Orange
Network selection: Automatic
Band... Select your network type: Auto
Select your GSM/UMTS band: Auto
TTY... Enable TTY support: unticked
More... Automatic pickup: unticked
Broadcast Channels: unticked​\SETTINGS\SOUNDS & NOTIFICATIONS\Sounds:
Enable sounds for... Events: ticked
Programs: ticked
Notifications (alarms, reminders): ticked
Screen taps (unticked)
Hardware buttons (unticked)​\SETTINGS\SOUNDS & NOTIFICATIONS\Notifications:
Basically I have everything set to notify me and also Display message on Screen.​I am hoping someone can help - letting me know if I have something set up incorrectly or whether I need a fix for the phone etc. I would rather not upgrade to WM6 as I feel that I might end up with more problems. I am quite happy with WM5 - it's just the voicemail problem...
Thanks for taking the time to read this posting - I am sure I can't be the only Orange SPV M700 owner who has had this problem?
Cheers for now
Man in need of Assistance...

Theres a cab file floating around somewhere called smsfix (if memory serves me right). This used to cure the voicemail problem with orange sims, hope this helps.
Sorry, its called sms providers fix.
Have alook at this post
http://forum.xda-developers.com/showpost.php?p=1212958&postcount=20

The "sms providers fix" will fix the problem as i've been using it for over a year with no issue's.

Hi - firstly many thanks for taking the time to post a reply to my problem. I will check out the "sms providers fix". I have seen a couple of refernences to it when I originally searched however it only ever seemed to be for people who had upgraded their ROMs to WM6. I have never done that and am still running the original Orange WM5 so assumed that the correct dll's etc were still on my WM5 phone.
I will download the files and see what happens.
...just noticed that user "Forza" mentions to make sure that the sdk certificates are installed first before installing the "sms providers fix" - do you reckon that would apply to me when I am still using the original Orange WM5 ROM?
Thanks again!

Bit miffed that although the SPV M700 looks & feels nice - buggy MiniSD card handling & other weird stuff means that I have got to get involved with all this Hard SPL-ing, ROM Upgrading & Radio stuff - confusing to a novice like me... time will tell if it's all been a big mistake!
Click to expand...
Click to collapse
just seen that in your sig.....
trust me mate, its worth every minute flashing your rom, especially up to 6.1....much better than WM5
i was in the same boat as you, SPV M700 straight out of the box locked to orange etc...now im on custom roms, unlocked to any network, and on 6.1......best thing i ever did.

Hi Gizmolisa
Thanks for your reply. I guess I kinda know that you are right about upgrading to WM6. It's something I have fancied doing ever since getting the SPV M700 - my main problem is the concerns I have if I screw it up. I use the SPV M700 so much (not actually much as a phone - more for its PDA features) and if I botched up the upgrade I'd be really lost without it.
Having said that... maybe I should pluck up the courage and have a go. It just seems that there's quite a lot of things you have to get just right and because it's the Orange version of the Trinity i gather that once I start there's no going back to the original setup if things go wrong.
Wish I was braver!!!!
Cheers - still thinking about taking the plunge!!!!

HP Ipaq hw6940/6945 freezing? How to install another OS ?

I own HP Ipaq hw6940/6945 Mobile Messenger, without SIM card phone works just fine, but when I put the SIM card in, in a few minutes system start to freeze, programs won’t open, calling or even entering the messages menu isn’t possible. I also did a soft and hard reset, but no effect. The only thing I can do when freezing is a soft reset, and when it reboots, it freeze again, then I do reset again, and so on. How to fix this problem?? Or at least does anyone know how to install another operating system (Windows Mobile 5 is idle) ??
Please help !

C'mon, is it possible that nobody here knows how to install new operating system ? I need help big time ! If this thread was already posted by someone else, please post a link.

Have you tried the HP ROM update?
I don't think you will find another OS for the 64X5 here... Search the forum and you'll see that... You can try to burn the official ROM update. Below is the link for the English language, but you have others available too...
http://h20000.www2.hp.com/bizsuppor...sId=1822489&swLang=8&taskId=135&swEnvOID=2067
Good luck.
Maurício

if u r looking 4 rom update of the 6900 please first read "no gsm" posts regarding this device
why do u think update will help?
have u checked different sim? (also 1 form different cellular company )
have u tried cleaning your sim?
have u checked the sim location if it is ok?
have u tried HR?
(testing with no apps)
your device is sim free?
have u tried different regional settings ?
are u using 3g sim?

EREZYAD said:
if u r looking 4 rom update of the 6900 please first read "no gsm" posts regarding this device
are u using 3g sim?
Click to expand...
Click to collapse
Hi there,
When I switched from T-Mobile to AT&T, I suddenly got a terrible noise in my 6945's phone calls, and the caller volume is much lower (too quiet now )
Would a 3G SIM cause this problem? I didn't have a 3G SIM card before this. AT&T doesn't offer 2G SIM cards, but I could check on eBay or something if you think this may be the problem.
H-fox: Have you tried a different battery, or running on a charger to see if the battery might be the problem?
Eric

shep2112 said:
Hi there,
When I switched from T-Mobile to AT&T, I suddenly got a terrible noise in my 6945's phone calls, and the caller volume is much lower (too quiet now )
Would a 3G SIM cause this problem? I didn't have a 3G SIM card before this. AT&T doesn't offer 2G SIM cards, but I could check on eBay or something if you think this may be the problem.
H-fox: Have you tried a different battery, or running on a charger to see if the battery might be the problem?
Eric
Click to expand...
Click to collapse
backup your device then HR and check if it is ok
im usingsim from israel 2g and 3g with no issues but i know on some sim there are issues so cannot say...

EREZYAD said:
backup your device then HR and check if it is ok
im usingsim from israel 2g and 3g with no issues but i know on some sim there are issues so cannot say...
Click to expand...
Click to collapse
I've hard reset it 3 times since switching to AT&T, no change.
Also could it be from using an after-market battery? I had no problems on T-Mobile with the battery though. I no longer have the original battery.
Thank!
Eric

i know there are issues on the 6900 when using unorig battery but what i have seen was radio issues like wifi or device "sleeps" (need sr 2 wake up)
have u tried 2 set volume 2 max during a call?
make a phone call and during that call setting the volume?
do u use profile app? (have u tried after the hr or first u installed things)
can u try different region setting like from english us 2 uk (not setting the time )

I haven't reinstalled anything yet. It doesn't seem to matter if there's software installed or not though. Actually, I have reinstalled Flexmail, but that's all.
I've turned the in-call volume up all the way, but it's a combination of static in the phone (sometimes I hear it, sometimes the other end hears it, sometimes we both do), and weak volume level.
It really makes me hate my phone now, and I really don't like calling people, because of the embarrassing noise, and because I have to ask them to repeat themselves often.
I will try to find a 2G SIM card locally or on eBay or something, to see if that helps. This is really terrible though. The phone was perfect on T-Mobile (well aside from the annoying things HP won't admit it that it does), but as soon as I switched over to AT&T, it became terrible.
Eric

btw-have u tried this one?
driver&bios

Thanks for the reminder on those.
I tried to run all 3. The GSM and DST fixes installed without problems.
The ROM update gave me the error that it's not compatible with my IPAQ.
This Update: SKU ID FA743AA#ABA | FA754AA#ABA
Your Device: SKU ID fa745a-aaba
The letters are all the same, the difference is the capitalization and the position of the # and - characters.
I don't know if it matters that I'm running Windows 7 64 bit with Sync Center. I have a Win XP laptop I could setup a partnership on if you think that makes a difference?
HP Asset Viewer says:
Product Revision Level 1.0
ROM Date 08/21/06
ROM Revision: 1.48NA.00 ENG
Extended ROM Version N/A
OS Version Windows CE 5.1
Bootloader Version G.39
XIP Version 1.0.0.0
The HP page mentions that it works for 1.48 and 1.60 versions. Isn't 1.48 the newest version?
Thanks for your help
Eric

this update is GSM Radio Firmware Update (Radio- phone,wifi,bt on some devices also gps )
use only xp os!!!
(no 1 told hp there are os like vista and win7 , lots of updates gone bad due 2...)
FA743A or FA754A are not fa745a
check with hp support may be they have one 4 your device id
u can also try this one but as i told u use only XP&AS

check my PM
good luck