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Hi,
I got my Orange SPV M3100 on Friday and already i've noticed what i think is a hardware fault. Not a big fault and i totally love the phone (Skype over wifi an encrypted connection works perfectly), but i'm worried as the phone is only a day old.
The first few times i opened the slide out keyboard I thought i noticed a nice blue keybourd backlight come on. I say thought as i can't find any reference to it in the manual. However whatever i now do, i can't get it to come back on. I've installed a few applications, but i doubt they would have caused it to stop working.
I don't suppose anyone else out there could tell me under what situations the backlight should come on (or if one exists), so that i can test it, and if it doesn't come on, i can phone up and get a replacement sent out. Its not a big problem and i can still use the phone, but you don't expect hardware to die after only a day.
Thanks in advance for any help you can give me.
Neil
there's a small hole in the top right of the keyboard. This is a light sensor. So, if light's on your keyboar led will be off, and if it's dark your keyboar led will be on.
you have to press a button too before it comes on iv found.
there is a setting for it as well somewhere to turn it on
Thanks for the advice guys, but the keyboard still doesn't light up if i open an application that asks for text to be entered and then slide out the keyboard in the dark and then press a key. Looks like my light sensor has died. I've just phoned Orange and they are sending me a replacement for between 6 and 10pm today (what fantastic service!).
Same issue over here
Hello I am experiencing the same problem over here.
It worked for the person who sold it to me and now it does not anymore.
Do you know if this is an HW or SW issue ?
Any other cases around?
TX
seems I have the same problem. i'm on orange and the light was working now it doesn't.
EDIT: no i dont have a problem. I went into a dark dark room and then typed something and it worked. if i cover over the "light sensor" with my finger and press a button, it doesnt work.
Indeed
Indeed I had a wrong interpretation of the function of the sensor:
The sensor works in the following way:
If it is dark AND there's a key pressed AND the setting in "Settings" is set to enable sensor THEN keyboard backlight is turned on if no light in evironment.
If the setting in "Settings" is set to enable sensor THEN keyboard backlight is turned on AS SOONS AS you press a key.
A little dumb from my point of view: if I slide the keyboard in the dark, is it to look at it in the obscurity? The simple sliding should turn it on by night.
luke.a.jones said:
you have to press a button too before it comes on iv found.
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Click to collapse
I've noticed that the backlight on mine (Vario 2, it's a red backlight... urgh) doesn't come on all the time if it's dark or dusk-level, which is really annoying. Sometimes hitting the tab key brings it into life, but sometimes it just doesn't come on at all.
One of those 'temperamental', 'great idea in theory' designs methinks.
I also found out that if the turning screen backlight off on inactivity is disabled, then every time I slide out the keyboard, its backlight is turned on.
I'm sure many people here agree that it's very annoying when you're speaking on the phone and your ear accidentally opens up windows and programs or even worse - ends the call!
Surely one of you very clever chaps can make an app that uses the light sensor so that the Diamond knows you are speaking and therefore locks the screen.
It would help so much,
S.
The clever people already did it but because we, normal people, are too lazy to search through, can´t see it
http://forum.xda-developers.com/showthread.php?t=425650
...and this is just one example
I'm aware of this software but how does it work within phonecalls? I'm not talking about when the phone rings, I mean post-unlock during the phonecall...
read the post man, it`s not very large and you will find it like I did
The program doesn't do what I describe above, although the idea is brought up a few times in the thread. It can switch off the screen but i'm talking about the light sensor doing this automatically...
The Diamond already turns off the screen when you hold it to your ear (by using the light sensor)...
I thought the diamond shut off the screen on speaking/connecting the call? Plus, it doesn't turn back on without pressing the power button...
the light sensor is not sensitive enough for this use.
:-( Damn! That's a shame.
Blazeitup123 said:
the light sensor is not sensitive enough for this use.
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Click to collapse
Interesting, the light sensor of my phone can do this. Initially, the screen turned off whenever I picked up a call. I found it annoying because many a times, I need to use the screen to key in some numbers (pin, a/c numbers, whatever). Then, I used Adv. Conf. to turn this feature off. And I found it even more annoying as I actually hanged up twice by my ear accidentally touching "end call" button. Now, I turned this back on again.... still annoying but less....
I think your light sensor should be able to do this. Maybe you can check this feature on Adv. Conf. to see if it's turned off by accident.
The only things that were turned off in adv.config were 'sleep during call' and 'fast sleep'. I have switched these on and the screen does switch off but is this due to the light sensor? I now use S2U2's feature to switch the screen off as it's faster (screen switches off on connection)...
But, with all these options, I also find it annoying when I have to key in my pin etc. That's why utilising the light sensor so when you take the phone away from your face it switches back on, would be great.
this is really funny! some ppl want this thing off and some ppl want this thing on.
for the record:
the diamond is by default switching off the screen after a few seconds. when i said the diamond i meant the light sensor.
now, from the history:
long, long time ago (about 3-4 months ) the devs here were trying to switch off this feature because if you have to dial one more number or want to switch yr speaker you'll face a black screen (just touch the middle/enter button and you are back in business). some said it is the light sensor, some said it is a timer.....mostly they tried by registry tweaks, don't even remember who was the first to succeed but it was a great victory ...hahahaha
today we have a few options. one of them (the most popular one i think) is schap's advanced configuration. another was is the famous twaek 3.2 (today is 5?).
on the last month we have a few ROMs that already had this tweak built in. i think our friend here has one of those ROMs of them (because he ha sit tweaked already).
m8 i think you can switch this option back to default (switch off the screen) with the advanced config tool.
this one is an example (i think this one was the first):
http://forum.xda-developers.com/showpost.php?p=2278799&postcount=1-tweak no 8.
you can also look at this thread:
http://forum.xda-developers.com/showthread.php?t=406151&highlight=screen+call
or this one:
http://forum.xda-developers.com/showthread.php?t=406094&highlight=screen+call
one more:
http://forum.xda-developers.com/showthread.php?t=415356&highlight=screen+call
and so on ....everything a search away (i used "screen+call")
Thanks for the post, my issue wasn't how to get the screen off during a call. It was what causes it to go off and if it is the light sensor, could an app be made so that when the phone is taken away from your face, the screen switches on again.
I agree. I would love it to switch off as default, but also TURN ON when I pull the phone away from my face... I can't understand why this is not the default behaviour. I have some time later on this month I will look at this more carefully and possibly program the solution.
Sprint Diamond
I agree that would be great. My screen on my Sprint Diamond has never turned off during a phone call. I didn't even know that was a feature on some diamonds until this thread. I have tried making a call and then covering the light sensor but nothing happens. So, here is my vote for the ability to get a screen that turns on and off as you put it to your ear and take it away.
just work exactly the same as iphone and the problem will be solved.......
This might seem like a dumb question, and I just got my MTS 2 days ago, so I'm still learning about it, but at the top of the phone, where the LEDs are, what is the function of the opposite side of where you hear your calls? Is it there for looks or does it have LEDs in there also?
it is the proximity sensor... it is what "locks" the screen so you are not activating it with your cheek while on the phone... it also blacks out the screen when you are on the phone
I've always wondered what this was too... thanks for that information.
it also turns the button lights and keyboard lights on/off at certain light levels...that way when its bright it turns the lights off and when ur in the dark the lights come on...i love it!
-BMFC
RavenWulf said:
it is the proximity sensor... it is what "locks" the screen so you are not activating it with your cheek while on the phone... it also blacks out the screen when you are on the phone
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that seems to be incorrect because i use the headset and if i lift the phone to a certain angle the phone screen turns off, but when i tilt it back down it turns on again. i will look into this more but from what i have seen it is just there to be a little more symmetrical(would you want a phone with asymmetrical looks to it)
tubaking182 said:
that seems to be incorrect because i use the headset and if i lift the phone to a certain angle the phone screen turns off, but when i tilt it back down it turns on again. i will look into this more but from what i have seen it is just there to be a little more symmetrical(would you want a phone with asymmetrical looks to it)
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Click to collapse
no hes right it IS a proximity sensor...go where theres some light and open the keyboard and see if the keylights are on...if so, try to make it brighter...(shine a flashlight at it or something) and the lights will go off...then put your finger over the sensor and the lights will come on...it works, try it...definitely not just for decoration...what you are experiencing is a perfectly normal effect of the proximity sensor doing what it does...no reason to look into it...
or download "Sensor List" from the market and look, it lists the prox. sensor and its data...put your finger over it and watch the output jump...
or run adb logcat and put your finger over it and itll come up with a entry about the light value changing...
-BMFC
tubaking182 said:
that seems to be incorrect because i use the headset and if i lift the phone to a certain angle the phone screen turns off, but when i tilt it back down it turns on again. i will look into this more but from what i have seen it is just there to be a little more symmetrical(would you want a phone with asymmetrical looks to it)
Click to expand...
Click to collapse
without the headset try calling your voice-mail in a lit room and hold the phone away from you and move it all around an at different angles, you will see it makes no changes but just by putting your thumb over that spot it kills the screen and as soon as you remove your thumb it comes back on... might want to actually do some reading or testing before saying someone is wrong. not only would a quick 5 second test show that it is the light/proximity sensor, or you could try a quick google search
You can also have the left light flash for missed messages.
i was doing some testing and i am retracting my statement, you were correct wulf and i am sorry that i doubted this.
hey it's kewl we all make mistakes
Sorry for my bad english.
So I will start new.
Is it possible to syncron the leds for the buttons with the leds on the display. So both lights goes off and on in the same time!
Also I have problems with the “Send Key” and “End Key”. Often, when I get a inCall I push the sendkey-button (but I have the phone in the trouser pocket)! So any solution to lock the buttons from the phone with the display in same time!
Regards
i dont understand one word in the whole topic
rbadal said:
i dont understand one word in the whole topic
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Not sure, but i think he/she wants a SW answer-key, and disable the HW buttons.
Hi, i think he just want to have the keypad on, with the screen.
Isn't it ?
Sent from my HTC HD2 using XDA App
He wants the led's of the keypad (send,end,back,home) to turn on and off in unison with the screen, and to disable the send key's function of answering calls.
Dont you guys speak gibberish?
Just playin'
But unfortunately, I know of no way of making either of these things possible.
The led's took the dev's a decent amount of work just to get them working as well as they do now.
And maybe theres an app that disables the send key answer function, but I am unaware of it.
for leds light right. i have for the old winmobile a patch to get the lights syncron with display!
best
mister
Hey friends,
I am facing this problem while making calls that as soon as I press call button or receive button(while taking call) the screen turns off n stay that way till the call ends.
I have tried pressing all hardware buttons,even moved the dvp awayfrom me n into direct light but to no avial.though it did turn on once or twice out of twenty times.
Did anyone else experience this? Any suggestions are welcome..
Sent from my HD7 T9292 using Board Express
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
Arcarsenal said:
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
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Click to collapse
i know about this feature n still have that plastic skin on the screen i'll remove it n check again don't think it d block light but then wats the harm?
screen stays black/off during call
The screen stays black during a call and this happens ramdomly. I have a dell venue pro a t mobile phone but it is a pre release so it works on att 3g and all. I have switched the sd card with no improvement. I have ordered a transender 32 gb sd that I haven't received yet. The firmware version 2250.1400.7004.025 hardware is 112.576.2.0 radio soft 2.2.50.14 radio hard 8250. I have been unable to get any of the hardware keys to hang up the phone which if I get voicemail or something means I have to power the phone down to get the dang thing to hang up. Sometimes it works fine but I cant find a commonality software or hardware that causes this. It happens right out of the box so even after a software reset it can happen. Is there any solution for this issue?
I can't understand why the button on top doesn't hang it up.
PS I got this phone for free and I got ripped off LOL
wow just got a replacement phone today and im having this problem, As soon as I go to make a call the screen goes black and cant do anything on screen during the call, so i cant enter my password when checking voicemail
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
A coworker got a replacement the other day(they send a refurb) phone and it had the same problem. Had to go through Twitter to get Dell to send him a new retail phone since they had send him 3 refurbs prior and they all had different issues.
This is just a general statement regarding phone proximity sensors. I have had multiple phones made by different manufactures that experience this to some degree (including the Venue Pro). One thing that I have noticed is that if the phone goes from your face directly into a bright light (outside is most common) it will keep the screen shut off but if the sensor is somewhat shaded it will resume normal function.
I got the same problem too and while it may be a proximity sensor problem, it is not controllable on the user's end. Unless the phone call disconnects magically, a battery pull is necessary.
I'm gonna be on my third one soon and I hope that i won't face the same problem.
magicsquid said:
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
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Click to collapse
Yes i recently got a new refurbed phone and this problem has arised. Complained to Dell and they are going to send me a Brand new DVP. I see a lot of people having this same issue with the refurbs. Currently Dell is out of new DVP due to them upgraing the firmware, so I have to deal with a broke phone till the end of August. Talk about a dissatisfied customer. Im thinking about selling this brand new unit when I get it, hopefully Toshiba has their device out by then
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
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Click to collapse
please explain because im getting frustrated
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
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Click to collapse
A step by step would be awesome. I like being able to see the screen during a call.
1) Get the EM app, if you dont have it dial ##634# into the dialer
2) Get into the advanced menu by double tapping the black area and typing in "qwertyuiop"
3) Select "RD test", now enter *#6336# in the box that pops up.
4) Select "Sensors", and the "Proximity Sensor Config"
5) Set the following to these:
LED strength - 1
Diode select - 2
Pulse Count - 43
6) Hit set and then you are good to go!
I have noticed that one of my DVP's needs to have this put in again everytime I reboot the phone, the other saves it. Just an FYI for ya!
I get to step 3 and when i clock on RD test, I am prompted with a white box with blue trim and an X at the top right. can you advise on how to proceed?
Oh yeah, Im sorry I forgot that part. Enter *#6336# as the password.
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
937dytboi said:
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
Click to expand...
Click to collapse
Try ##634#, Im made a typo there and put a * the first time.
did the steps and it didnt work for me am i doing something wrong
937dytboi said:
did the steps and it didnt work for me am i doing something wrong
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Click to collapse
I dont know, you could just have a defective phone. I know thats hard to believe that from Dell.....