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I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
I ahve the same problem and have not figured out how to solve this...
Can anyone help us?
same problem here, also with t-mobile as provider. can it be a problem related to t-mobile???
me said:
I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
Click to expand...
Click to collapse
I have exactly the same problem
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
Also, make sure your GPRS Connection settings aren't setup to use T-Mobile's proxy. When your gprs is setup to use a proxy for web browsing, PIE will attempt to use the proxy with any connection. And by proxy, I'm not talking about an APN or anything.
Are you running security on your router? If so try shutting it off to test or try to connect to someone elses WiFi network to test.
wagz said:
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
Click to expand...
Click to collapse
I spoke with a TMob customer service rep about this a couple weeks ago, and this is basically what he told me to do. A T-Mobile HotSpot (Starbucks, etc) should work without making any changes. But if you want to use your own WiFi connection, you have to do the following:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change first dropdown to "My Work Network".
Click OK, OK.
Then when you want to roam with GPRS/EDGE again, you have to change it back to "T-Mobile GPRS".
Very annoying to say the least. If anyone knows a better way to do this, I'd love to hear about it.
This works for me:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Make sure My Work Network is set to connect to the internet, but has NO proxy settings.
Make sure T-Mobile GRPS is set to connect to the internet, but HAS proxy settings.
Magic!
frycow, you rock!!
That worked perfectly!! I hated that I had to keep switching networks whenever I wanted to go online via GPRS or wifi!!
Thanks!!!
frycow,
wow. that sounds great. but I can't get it working. could you take a couple minutes to walk me (and I'm sure others too) through your exact settings? especially the proxy settings.
thanks!
frycow is a freakin champ....that did the trick!! I've been WAITING to get this working!!
AHHHH, AND IT FINALLY GOT MY POCKET MSN TO START WORKING TOO!!!! Still doesn't work on GPRS, but it certainly works on Wi-Fi!! I suppose the last thing would be to get it working on both!! regardless, this is SWEET!!
I can´t get it working :evil:
When I Change the first dropdown to My Work Network and after that tryn to sync without having wifi enabled, the device does not connect with GPRS..., solutions...
frycow, hazchem, djswivel:
Could one of you help out Paltkugen and I? Both of us can't get it working. If you could let us know the specific settings, including the proxy settings, I would really appreciate it. Its so frustrating to know it works for some people, but not being able to get it going.
Thanks!
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
djswivel said:
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
Click to expand...
Click to collapse
That is exactly what I did too. Just tried it again and I can't use GPRS to surf. I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
Could the proxy server not be working right for me? Is it possible that I cannot locate the proxy because I'm configured in a non-standard way (with a different access point - internet3) than most?
I think I'll call tmo and see if I can get changed to the regular AP (wap). I'm not using VPN stuff right now anyway. If anyone has other ideas, please let me know.
Thanks again!
I think i have a work around. but involes changing it back and forth when switching btwn wifi and gprs..
created two connections.
one with proxy and one without.
im only able to surf gprs with proxy.
when connecting via GPRS set both networks to connect to PROXY.
when using WiFi, set both networks to connect using NOPROXY.
that should work. at least it worked for me. tried only 2 pages and it loaded for both. GPRS used myvoicestream and wifi google.
yowzator said:
I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
Click to expand...
Click to collapse
Earlier today I had been trying to get VM Net Browser or Resco File Explorer to work, and they *were* working, albeit very sporadically. Sometimes I could see whole windows network complete with shared files and directories, other times I could browse to my computer and it wouldn't show anything as being shared. Looking for a solution, i found this thread.
I followed the recommendations of the previous posts and got exactly the same results as yowzator, including the weird thing with the "This network connects to the internet" checkbox unchecking. My GPRS access point is also named wap.voicestream.com - not sure if that matters.
However, I know that I was having at least partial wi-fi success before trying this fix or I wouldn't be able to have seen my home network. So I gave up on this fix and put everything back to the default - GPRS for programs that automatically connect to the internet, no proxy, and My Work Network for programs that automatically connect toa private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
I tried surfing around to a few pages with wifi only (connections shows me connected to my network, I turned off the phone icon in the comm settings, and tapping on the connectivity icon on the taskbar didn't have GPRS listed) and amazingly, some of them worked - though the "locating" process seemed to take a while, they sometimes seemed to load faster than with GPRS (especially if I let my MDA go to sleep and then turn it back on again).
And then they don't work again, without me doing anything. So I don't think the fix we've been trying is a true fix to the problem - if it was then then pages would *never* load with the proxy disabled. Right?
I've been wondering if the "modem" tab under My Work Network is supposed to be blank . . . even if it's using wifi it seems like a poor UI design to not have a checkbox or something saying "this connection is for wifi and not dialup".
I am using the 2.17 ROM update. My wireless router is a D-link DI-624 extreme g. I'm using WEP encryption.
I am crying . . . tears . . . of confusion.
SOLUTION!?
This works for me (suggested in another thread):
1. Add the following to the registry:
HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS:
DWORD dot11SupportedRateMaskG=8
(Note that there is already a key in the registry called "HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS: DWORD dot11SupportedRateMask=1" - you should leave this alone)
2. Do a soft reset.
3. Go to your wi-fi settings -> Power Mode tab -> Best Performance (without this step it didn't work for me)
4. Turn on wi-fi and connect to anything in internet explorer. It should seem blazing fast compared to GPRS.
Note that this assumes you haven't done any of the fixes in this thread. That is to say, leave it with GPRS for programs that automatically connect to the internet (with no proxy), and My Work Network for programs that automatically connect to a private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
So far (for a few minutes anyway) this is working for me! Even Resco File Explorer seems to mostly work - I can map my PC's shared folders and see my stuff reliably, as far as I can tell. VM Net Browser is still wonky though.
The thread this solution comes from is http://forum.xda-developers.com/viewtopic.php?t=38898&start=0&postdays=0&postorder=asc
Hi,
tried that solution
(I have a thread below)
still falls over on "locate".
I have no home network so I have never got anything working - connects fine on a public hotspot, but as I say, fails on locate.
I've had enough - may either phone T-mobile pay CS - something I really don't want to do out of principle - or just send teh phone back.
any new info on this? can seem to get it to work.
i have configures it many ways as suggested above. only time i was able to browse on wifi was with no proxie was set up. i connect through another network, (the mda automatically hooks you up to all avalible networks) but that only lasted a few minutes.
is there even a chance i could someone at tmobile even help me??? anyone here call them and get got service/help with getting it to work?
thanks
skot
Questions for people using the blackberry connect software:
I want to sign up for cingular's blackberry service, especially since I am overseas more often than not for work.
(Some of these are questions, some are assumptions. just trying to get some info )
My question(s) are:
1) Blackberry connect acts as your internet connection, right?
2) Does anyone use it and get a UMTS connection instead of GPRS?
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
4) Does the blackberry stuff use the existing calendar /addressbook programs on the hermes, or does it use it's own? (assuming it's own)
Thanks for the help. Wondering if I can sign up for the blackberry service and basically get a flat fee rate on data when I am in Europe, etc.
derrumbe said:
Questions for people using the blackberry connect software:
I want to sign up for cingular's blackberry service, especially since I am overseas more often than not for work.
(Some of these are questions, some are assumptions. just trying to get some info )
My question(s) are:
1) Blackberry connect acts as your internet connection, right?
2) Does anyone use it and get a UMTS connection instead of GPRS?
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
4) Does the blackberry stuff use the existing calendar /addressbook programs on the hermes, or does it use it's own? (assuming it's own)
Thanks for the help. Wondering if I can sign up for the blackberry service and basically get a flat fee rate on data when I am in Europe, etc.
Click to expand...
Click to collapse
1. BB Connect uses your internet connection.
2. BB Connect only connects while under a GPRS/GSM/EDGE connection. In other words, you will need to force your connection or while in a GPRS area to use GSM only. You can do this within the connection Band settings.
3. You can use the internet connection from any program while BB Connect is running. However, Since BB Connect is a lower priority connection, applications like pIE, etc. will take a higher priority over BB Connect and force the BB Connect client to idle while it waits for the connection. This is an automatic process.
4. BB Connect will uses the built in PIM applications (Pocket Outlook, etc.)
Cingular has a few Blackberry plans including a unlimited plan.
thanks for the response.
So that doesn't sound as good as I was hoping.
I was hoping that Blackberry would be a conduit for the rest of my applications to use, instead of being one of many apps using one network connection.
So much for cost savings and/or surfing the net via blackberry connect.
derrumbe said:
thanks for the response.
So that doesn't sound as good as I was hoping.
I was hoping that Blackberry would be a conduit for the rest of my applications to use, instead of being one of many apps using one network connection.
So much for cost savings and/or surfing the net via blackberry connect.
Click to expand...
Click to collapse
I am assuming I understand your connection question. BB Connect is no different then other applications that use a internet connection. BB Connect uses the internet connection to connect and pull down mail. Other apps don't use BB Connect to get a connection. If you have a BB plan, that will allow you to have a connection not only for email, but for any app (i.e. Internet Explorer)
hmmm... interesting point.
What you are saying is that from cing's point of view, my device would be a "blackberry" although it would actually be a hermes.
What I would have to figure out is if cingular filters out connections so that you can only connect to the blackberry server....
derrumbe said:
hmmm... interesting point.
What you are saying is that from cing's point of view, my device would be a "blackberry" although it would actually be a hermes.
What I would have to figure out is if cingular filters out connections so that you can only connect to the blackberry server....
Click to expand...
Click to collapse
That's correct. Cingular has no idea nor cares what device you are using. They actually sell devices like the Nokia E62 (BB Connect preinstalled) and Treo 650 which has the BB Connect software available for download.
brmcguire said:
1. BB Connect uses your internet connection.
2. BB Connect only connects while under a GPRS/GSM/EDGE connection. In other words, you will need to force your connection or while in a GPRS area to use GSM only. You can do this within the connection Band settings.
Click to expand...
Click to collapse
Interesting, so BB Connect or the BB network is not compatible with UMTS? What are the symptoms BB Connect displays when UMTS is active?
I played around with this yesterday on cingular USA, but could not get the Connect software to connect, instead it would say network available then fall back to "suspended by user". BIS account creation wouldn't recognize my PIN&IMEI combo.
Thought this was a show stopper, but perhaps it's not.
Thanks
yeah, it only works with GSM - you have to force the band away from utms.
if you go over on howard forums and look in the cingular section, you can find info - I think that I saw that error mentioned....
mooney6023 said:
Interesting, so BB Connect or the BB network is not compatible with UMTS? What are the symptoms BB Connect displays when UMTS is active?
I played around with this yesterday on cingular USA, but could not get the Connect software to connect, instead it would say network available then fall back to "suspended by user". BIS account creation wouldn't recognize my PIN&IMEI combo.
Thought this was a show stopper, but perhaps it's not.
Thanks
Click to expand...
Click to collapse
When BB Connect is fully connected to the BES/BIS it will display 4 dots. For some reason, and I don't know why is that the BB Connect client doesn't like a UMTS connection. It might have todo with how GPRS/GSM holds a connection. Here is a handy link for connection status indications.
As far as the BIS registration, you will need to create a NEW account on the Cingular BIS site. Then you will be able to register your device and BB Connect.
http://www.dopodasia.com/resource/sea/bbc_web/connection.html
derrumbe said:
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
Click to expand...
Click to collapse
No personal experience, but folks on HoFo say BB Connect is killing the internet connection for other programs like PIE:
http://www.howardforums.com/showthread.php?t=1044755
Richard
rsolomon said:
No personal experience, but folks on HoFo say BB Connect is killing the internet connection for other programs like PIE:
http://www.howardforums.com/showthread.php?t=1044755
Richard
Click to expand...
Click to collapse
Hi there, sorry to be so unspecific, but at least I wanted to share my experience
German O2 XDA/HERMES recent, used in Belgium with a Company BB service from Proximus, using BB connect 2.16 usually via UMTS, but when roaming also via GPRS; never forced it to GSM.
It is very slow! so you need to be patient; 1 min waiting until everything has re-connected is not unusual.
I remember that I had the same issue of BB Connect monopolizing the internet connection so that Skype not even started and IE was not able to connect to the internet neither.
After a cold reset and re-installation of everything it works now to expectations:
BB C is usually always on and on UMTS
When starting IE, a pop up apprears saying, connecting to ...
that's when BBC goes 'offline' Symbol :!
I can then surf the Internet
You must TERMINATE IE, not just leave it running in the background
After some time, BBC will automatically re-connect. If you try to speed up, it will complain that the connection is still blocked by another program.
I believe that BB C creates another hidden connection which is not visible in the connection folder, but if you use fit4cat, there is a tweak for 'force connection always on' and there I can see Blackberry as connection
I did not notice any handling difference between UMTS or GPRS.
HOWEVER
I have another problem as following:
I carefully checked the BB C services, but I cannot get any synchronisation of deleted mails, neither when I deletem them on the Desktop, nor when I deleted them on the Mobile.
Any experience with that ??
Rgds
hk.
I'm using BB Connect with a Vario II on TMUK.
When BB Service is on, I am connected through the blackberry.net APN, but via UMTS. If I want to browse, check POP3 email or do anything else, I have to be connected through the TMUK Internet Access Point, which is how I access Web 'N Walk and my unlimited data allowance. This, of course, interrupts my BB connection.
I believe it should be possible to use the blackberry.net APN for web-surfing as well because on RIM devices, all data goes through the BB APN. However, if I try to manually set up a new connection with the blackberry.net APN and route data traffic through it, it doesn't work.
So, not quite sure, but it should be possible to use the blackberry bundle on whatever network as the conduit for data traffic that one of the posters here was referring to - might just need a chat with tech support at your network.
Dave
other post says BBC does not support MDS, so you cannot surf using blackberry.net (not sure what MDS is, but guess it is in a real BB)
also can confirm that I have to suspend the Blackberry GPRS/EDGE connection before IE and POP3 mail will work - both GPRS connections (Blackberry and normal GPRS) are active, but the Blasckberry one seems to have priority
using HTC P3300 and TMO BBC client 2.1.2.31
ive been using BBConnect on both the XDA Exec and the V1605 for well over a year, it will connect to the BB Server using whatever PHONE network band is available e.g. UMTS if in a good Vodafone signal area or it will step back to GPRS if it doesnt, there are issues when roaming on other networks which will not pass through the BB connection so for example when in Germany on a supposed Roaming Partners network BB doesnt connect. I just have to force the Phone to try to connect to VF which then obviously works albeit a low speed connection. as for using PIE whenever I try to connect it disconnects the BB Connection and connects again using the VF connection, I agree this is a bit @rse as you would have thought the applicaitons could see that there is a usable connection there and should therefore utilise it..
If anyone knows of a registry setting that can be modified to fix the connection hopping I would be interested.
Problem with BB C on Tytn
Hi, I downloaded the BB c software from Voda.de, and installed it onto my Tytn with WM5. the instalation and registering to the network was fine.
but I cant do e-mail set up... it's grayed out and I cant click it...
I also tried registering/creating an account through mobileemail.vodafone.net,
but to no avail. after I input IMEI and PIN, then create Usename and password, I get the notice, "The system has encounted an error".
I thought I might have wrong software, and to keep things simple I put WM6(Official rom from HTC) into handset, then put BB C 4 for WM6, (again from Voda.de) but to no avail. same situation.
the phone connects to BB GPRS/3G, it shows PIN, IMEI, IP.
so connection wise there doesn't seem to be problem.
but cant create an account...
anyone come across same problem??
I've been trying to figgure this out for like three days now.
Thanks to those who'll give me advice!!
BR
Timmy-Boy
Timmy-Boy said:
Hi, I downloaded the BB c software from Voda.de, and installed it onto my Tytn with WM5. the instalation and registering to the network was fine.
but I cant do e-mail set up... it's grayed out and I cant click it...
I also tried registering/creating an account through mobileemail.vodafone.net,
but to no avail. after I input IMEI and PIN, then create Usename and password, I get the notice, "The system has encounted an error".
I thought I might have wrong software, and to keep things simple I put WM6(Official rom from HTC) into handset, then put BB C 4 for WM6, (again from Voda.de) but to no avail. same situation.
the phone connects to BB GPRS/3G, it shows PIN, IMEI, IP.
so connection wise there doesn't seem to be problem.
but cant create an account...
anyone come across same problem??
I've been trying to figgure this out for like three days now.
Thanks to those who'll give me advice!!
BR
Timmy-Boy
Click to expand...
Click to collapse
try this....
1) Change device ID, from Start -> Settings -> System -> About -> Device ID to HTC_TyTN
2) Edit your registry: HKLM\System\Versions\AKU key, change the key from (1.0.0) or whatever in there to .0.4.2
lve0200 said:
I have another problem as following:
I carefully checked the BB C services, but I cannot get any synchronisation of deleted mails, neither when I deletem them on the Desktop, nor when I deleted them on the Mobile.
Any experience with that ??
Rgds
hk.
Click to expand...
Click to collapse
As he mentioned above I have the same problem. For regular Blackberry devices they give the advice to check the options on the messaging screen and there is setting to choose delete on handheld, both, or prompt, But I could not find any such setting in the BB client for WM6.1
BB Client is 4.0.0.97, desktop software is 4.0.0.18
Any advices?
!!! SOLVED !!!
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Services tab.
5. Tap the BlackBerry [CMIME] service book
6. Tap the Synchronization tab.
7. Select the Enable Wireless Synchronization check box.
8. From the Conflicts drop‐down list, tap an option.
9. From the Delete on drop-down list, tap an option.
Hi,
I have a M700 unlocked from orange. I followed the instructions on flashing the radio and can confirm that the GPS works. I am on T-Mobile "Web and Walk".
I am having problems accessing the internet. I click explorer and navigate to news.bbc.co.uk. A box appears and says "Connecting to Orange WAP, Connecting to GPRS, 3G..". A couple of seconds later the bbc page appears immediately followed by a box that says "Can't Connect. Dialled: The answering modem has disconnected. To check your connection settings and change them if needed tap Settings".
Does anyone know what the problem is?
For example, in settings, Do I need to "Add a new modem connection" or perhaps something in Advanced/Exceptions.
Many thanks for any help.
Your problem is that your M700 still has its settings for Orange, so your internet connection connects to the Orange servers, which take a short time to realise you have a T-Mobile contract, so close the connection,
You must remake all your connections (MMS, Web, WAP etc) to point to T-Mobile's servers, which will then make use of your Web'n'Walk capacity.
Go to HTC's Update Page where there is a link to download a network configuration tool- this has to run from the PC via ActiveSync
i thought u could just set the phone up with T-Mobile access points.
Thats what i did on the phone. Took like 30secs but im on orange.
cheers i will try later
kame1986,
pls can you advise on "T-Mobile access points".
are they on their website. had a good link and cant see anything
I had the 'modem disconnected' problem last week. I could not fathom it from any settings, nor did setting up new connection settings for orange internet or WAP do anything.
So I thought i'd try a good old fashioned soft reset, and hey-presto success!
I get this on my HTC
I get the modem disconect message every now and then, the only way to cure it is to restart and all works fine.
I have also had an issue where the phone wouldnt connect to the network a couple of times, again a restart and all is well.
I have been talking to at&t customer support (without success BTW) about a strange problem. Here it is:
I recently received a replacement 8525. My previous 8525 had the original ROM and the latest has the new ROM upgrade. On GPRS, the old phone would connect to isp.cingular access point name but the new phone won't. The new phone will only connect to wap.cingular access point name. (Both phones used/use the My ISP (without the proxy) network.)
With my previous phone, I was able to download radio show podcasts by going to the website of the radio show and then click on the download link. A "Save As" dialog would display and I would save the mp3. On the new phone the PIE displays that it can't display the page.
Here is the strange part. When I connected to my Wi-Fi at home (NOT through a PC but directly to the wireless router from the phone) I could download the mp3 just like the previous phone. I went to the web site, clicked the link, and received the "Save As" dialog.
This looks to me that there is nothing wrong with the phone since the mp3 could be downloaded through the Wi-Fi connection, but there is a problem getting the download through the GPRS connection.
Am I wrong in this? Any ideas will be welcome, I'm getting tired of talking to at&t.
Thanks.
Cycles4Fun said:
I have been talking to at&t customer support (without success BTW) about a strange problem. Here it is:
I recently received a replacement 8525. My previous 8525 had the original ROM and the latest has the new ROM upgrade. On GPRS, the old phone would connect to isp.cingular access point name but the new phone won't. The new phone will only connect to wap.cingular access point name. (Both phones used/use the My ISP (without the proxy) network.)
Thanks.
Click to expand...
Click to collapse
I had the same problem before.
When ever your plan or phone changes (or anything with your account) your isp connectivity is turned off.
What you must do is call at&t and tell them to turn your isp.cingular back on.
If they give you some lip (I haven't had any lip from them)Just tell them that your VPN will only work using isp.cingular.
I've had to do this 3 times.
Also don't forget to remove the "EnableAutoDetect" from the registry...that will also stop PIE from working under isp.
HTH
I'm assuming you have the PDA connect plan if you're trying to use isp.cingular, right? Also, if you're using wap.cingular and you can't access the web as usual, you probably have a proxy set up. Check that out and report back.
How do I check to see if I have a proxy set up?
I have my "My ISP" network configured to connect to wap.cingular which doesn't have the proxy selection. That is the network I am currently using. I have also found a program on my phone call Proxy Manager. It consists of two programs: Disable Proxy and Restore Proxy. Do I need to run the Disable Proxy program?
rpw123 said:
I had the same problem before.
Also don't forget to remove the "EnableAutoDetect" from the registry...that will also stop PIE from working under isp.
HTH
Click to expand...
Click to collapse
AT&T now acknowledges that the 8525 cannot connect to ISP out of the box. The fix came out around wednesday 7/25. Their fix is to run the Disable Proxy in the Proxy Manager folder in Programs. This didn't work for me.
I performed a hard reset and tried AT&T's fix again. It still wouldn't connect. So I tried to delete "EnableAutoDetect" from the registry. After attempting to run PIE (and failing) I looked back in the registry and it was back. I noticed the value of "EnableAutoDetect" was "0". So for fun I set it to "1". I was able to connect to the internet.
I then modified the "My ISP" settings to compress the headers and the "EnableAutoDetect" was reset to "0". I reset it back to "1" and it has run ever since.
So if you have an AT&T 8525 and you have PDA Connect Unlimited and cannot connect with the "My ISP" settings do this:
1. Go to Programs/Proxy Manager and run Disable Proxy
2. Set "EnableAutoDetect" to "1"
If you make changes to the ISP like the setting to compress the headers, you may need to reset "EnableAutoDetect" back to "1" again.
Very good info. This problem has annoyed me quite a bit because the wap versions of web pages really tend to suck. I'll give this fix a try later tonight.
These fixes didn't work for me.
The primary purpose of 'Disable Proxy' and 'Restore Proxy' is to flip the EnableAutoDetect value back and forth. (disable - 1, restore - 0).
AT&T is also in the habit of sending phones out with MEdiaNet and 'My ISP' both configured for wap.cingular. May need to change 'My ISP' to isp.cingular if you have a PDAConnect plan.
I have the PDA connect plan, and my 8525 came configured originally with isp.cingular as the default. It wouldn't connect. I changed it to MEdia.net and now it connects, but to wap.cingular.
I'm actually kind of guessing that the proxy settings are on the wrong track on this for me, because I get a message that the modem has disconnected. A proxy setting shouldn't disconnect the modem, it would just make pages unable to display. There's something on Cingular's side that doesn't like my phone, either my password is incorrect or they need to provision it properly.
The current disposition of the proxy (i.e., enabled/disabled) won't prevent your phone from making a data connection, nor is it required for wap.cingular or isp.cingular. Enabling it allows you to access AT&T's "internal" services over GPRS (and only GPRS, incidentally).
The ability to use isp.cingular is usually driven by the plan to which you're subscribed. I'm not able to use isp.cingular, for example, because I have a MEdiaNet plan. I think AT&T may have a long-term plan to do away with isp.cingular, but I'm not sure.
I talked to ATT today and they provisioned it so that I could connect to isp.cingular. This worked during the time that I was on the phone with them and then resumed not working after we ended the call.
heeellllllppppppppp
Hi,
I was seeing this thread and guess what guys ; the same problem is now international ....
I purchased an AT&T tilt but now am using it in India; My network provider supports GPRS and edge but im not able to connect ; The weather update on the HTC home i downloaded works fine and also the Mundu internet messenger that I installed ; but IE and no other program Including google maps work ...
The funny part is when i connect it to my laptop ; all these things work ; I tried the proxy turn off and on thing suggested on most sites but that didnt work .. Is there something specific in registry or something that im missing ??
I then tried the hard reset followed by soft reset this to remove all the bloatware but still no use .. im so stuck
kindly help
thanks
george
I'm sorry... I've searched the forum using a few different keywords and can't find exactly how to do this. I did see a posting on "MoDaCo_NoData" but it seems to crash on my Tytn (installs but errors after it runs).
I have downloaded the official HTC WM6 Rom update and have that installed now. I'm just reading up on the hacked roms (Black Majik)... might try it in a week or two.
I know on WM5 if I didn't enable WiFi and by mistake ran IE, it downloads the data from the cell network, which is definately NOT what I want. Worse, if for some dumb reason, Wifi is a low signal, it might drop and push you onto the cell network for data, which has happened to me a few times now and unless you are paranoid (I am now), you never notice that it's slipped onto cell data network. It's starting to cost me a fortune.
Any assistance would be appreciated.
Just change the settings for your gprs data connection so they are incorrect and then wont connect to the network, easily done .
Start/Settings/Connections/Connections/Advanced/Select Network
Select My WORK NETWORK
Some clarification needed...
Just change the settings for your gprs data connection so they are incorrect and then wont connect to the network, easily done .
Click to expand...
Click to collapse
Sorry... where do I do that exactly? If I go to connections, click on "GPRS Setting" it asks me is I want to use PAP or CHAP... nothing else.
As well, I forgot to mention I did get a Tytn for my wife as well, so would be nice if there was a program or simple step to enable/disable and easy for the wife to use.
Start/Settings/Connections/Connections/Advanced/Select Network
Select My WORK NETWORK
Click to expand...
Click to collapse
Thanks, doing this brings up "Network Managment" with two items on screen to choose.
1. Programs that automatically connect to the internet should connect using:
Options: a) My ISP
b) My Work Network
Edit / New
2. Programs that automatically connect to a private network should connect using: Options:
a) My Work Network
b) My ISP
If I do item 1 above, and change it to My Work Network, then I can no longer access web sites via WiFi. Which is what I'd like to do, just use WiFi, no other wireless data transfers via the cell carrier.
Thanks for your help and any clarifications..
You are facing errors with your Modaco Nodata because you haven't setup any data connection (3G or GPRS) to your provider. Try setting it up and running Modaco Nodata again.
It works a breeze for me. But then again, if you don't have any connections setup, you shouldn't worry about anything in fact.
cmariotti said:
Sorry... where do I do that exactly? If I go to connections, click on "GPRS Setting" it asks me is I want to use PAP or CHAP... nothing else.
As well, I forgot to mention I did get a Tytn for my wife as well, so would be nice if there was a program or simple step to enable/disable and easy for the wife to use.
Thanks, doing this brings up "Network Managment" with two items on screen to choose.
1. Programs that automatically connect to the internet should connect using:
Options: a) My ISP
b) My Work Network
Edit / New
2. Programs that automatically connect to a private network should connect using: Options:
a) My Work Network
b) My ISP
If I do item 1 above, and change it to My Work Network, then I can no longer access web sites via WiFi. Which is what I'd like to do, just use WiFi, no other wireless data transfers via the cell carrier.
Thanks for your help and any clarifications..
Click to expand...
Click to collapse
When you go to Connections/Connections/Advanced/Select Network/and select My Work Network, click EDIT then click on the Proxy Settings tab and check this network connects to the internet....
Simply go into the network settings area (the same area people have noted above) and remove every connection other than your wi-fi.
Poke around, you'll figure it out.
Even easier
Call your carrier and disable data to that phone. Then there are NO worries that you accidentally change a setting and get a big bill as a result.
Maybe you can use CommmgrPro
http://forum.xda-developers.com/showthread.php?t=299070
or
www.commgrpro.com
I use WiFi when ever and havent ever had fees................