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Hi everyone, after 18mths my HTC Touch (Elf) touchscreen has stopped working! I did a soft reset and hard reset, but now in the hard reset it asks me to touch the screen to setup Windows Mobile, however I cannot do it as the screen does not work!
There is no cracks or even scratches as I use the screen protector. I have been reading about LCD's & Digitilizers, but cannot work out which one I need..
Can someone please help me. I want to buy a kit off eBay to repair it but not sure exactly what I need.
Any help will be great!
Do you guys think US$200 is a good price for a HTC Touch Duel with no scratches, as new ? I can buy one for this price, but have never used a dual, and would love my original htc touch to be fixed...
About mine:
- 18mths Old
- No scratches or damage
- Slight corrosion on the plastic where sim card etc goes, not internally but just on the mirror type plastic there is slight green corrosion but it can clean off easily.
- never been in water or anything like that!
Touch screen does not respond to touches anymore, this happened over about 2wks.. it started to not work now and again, then it switched off automatically a couple of times over that period... now it is not responding at all for about 10 days now!
I took to vodaphone and it is out of warranty, I am insured, but it is a load of bullcrap to get insurance, and even if you do you still need to pay a premium of between $150-$275 (AU$) so i might aswell either juszt pay to get it fixed or do it myself.
Cancelling Insurance on this phone ASAP, never getting insurance ever again, only for the first 12mths if phone is over $1000
insurance is lame, and only benefits if phone is lost or stolen.
cheers any1 that can assist me!
You need a digitizer, about $20 from eBay, easy to replace, just see Service Manual for HTC Touch. Better still if you'll get the entire front faceplate with digitizer already attached, simply because it makes your life a lot easier, all you'll need to do it connect the digitizer and assemble the unit.
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
x86 said:
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
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LCD is the screen itself, it shows the information, digitizer is responsible for the touch function. It is relatively easy to replace, simply because the design of the device allows for direct connection with no soldering involved. There is a service manual with photos floating around somewhere, I think even on this forum. Just search for it.
Thanks Enigma1NZ, I actually got a pdf of the dissasemble guide for the htc touch, so should be perfect, I just ordered a digitizer off eBay for only AU$13.60 inc. delivery, so that is awesome!
I got a call from my insurance company today, they want $175 excess if the phone is 'approved' for insurance, plus they kill the imei number too, i told her not to worry and I'm cancelling insurance (already paid $180 all up).... damn rip off, maybe okay while in warranty, but otherwise I will not be making that mistake again!
I will keep ya'll updated, and will be videoing me pulling apart & replacing so I will upload it 4 others too.
P.S enigma, love ur photos posted in myspace.. nice work
I love Touch for the simplicity and straightforwardness of its build, I was surprised the housing was so easy and reasonably cheap to replace (I am thinking of getting mine in red...or purple...). The worst digitizer replacement has to be for 1-gen Iphone and LG Prada. Blasted capacitive screens are the way of the future though and are pleasure to use.
Thanks, i got you added. Let us know how you went. Insurance companies are a bloody rip-off artists playing on our insecurities. I deal with them often when it comes to repairs. Makes no sense to insure after a warranty period simply due to technology depreciaton - you end up paying more in excess than the device is worth at the time.
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
I heard LG screens lose sensitivity over time.
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
jgaviota said:
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
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There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
barlw said:
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
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Thank you!
I really appreciate your help!
x86 said:
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
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Hi... I need your help, I need to change my digitizer, so I want to know you ordered only digitizer or one already fixed on casing as Enigma told you ??
Pls let me know..Thanks
Get a Digitizer and fix em on.
So yea, I dropped my phone the other daymad and cracked the screen(). Now the phone still works fine, registers touch perfectly, no distortion of colors or anything. Leading me to believe that its just the outer glass part that needs replacing.
Anyone know how much that would be? Should i even bother, or just try selling it? Appreciate any and all help.
Check ebay for replacement parts. I've seen screens on there b4.
This would be what you are looking for if the digitizer can easily be removed from your cracked screen.
http://www.cellulardr.com/G1FaceplateBlk.htm
Not sure what prices are like on ebay, might be able to find cheaper elsewhere. Does give you a starting point though.
taking apart the g1 is a beeeech, so be careful with that
yeah, I second that. I have taken apart a few and the one that I was the most careful with I fubared a ribbon cable.
But yes, the digitizer is all you should need. My digitizer broke in three places but still worked great, no bleeding (cause it wasnt the lcd) and exactly what you are describing. USE THE MANUAL!
THanks for the help, and all the quick replies. Ill look into taking it apart and if it worth it. If not ill just try selling it off to someone who is more capable.
Sell on ebay, buy on craigslist
I had a water damaged G1 which I just sold on eBay for $130, then bought a fully functional G1 on Craigslist for $175. So basically I replaced my phone for $45. The phone wouldn't even turn on, but people out there are buying for parts. A good deal considering a digitizer will run you at least $65.
Well I decided that i'm not gonna bother with it. Way too much trouble, so if anyone wants to buy it send me a PM. Thanks again guys.
I've got a g1 bought when they first came out that the screen stopped working on. I suspect that it's just the loose ribbon cable, since it's the initial run of the phone. The phone works, I can adb into it, there's just nothing on the screen. Unfortunately, I don't think I can send it in for repair, even tho it's inside the year warranty, cos I had changed the housing for a different color off ebay, which meant unscrewing the screws and breaking the void sticker. So, any recommendations of reputable-won't rip me off&won't break the phone while fixing it-repair services? I looked at the service manual, and really don't feel comfortable disassembling it myself when I am unsure what the problem is.
Edit-If you saw my earlier thread about flashing back to stock, in which I thought it was my fiance's brand new g1 that had died, we realized when we went to box the phone up that the IMEI on the dead phone didn't match the new box. I'd accidentally switched the phones when rooting his&updating the ROM on mine and not realized it. Moral of the story, never flash two phones at the same time!
Editx2-I'm in the DC metro area.
well since you've changed the shell it shouldn't be much harder to check out the cable. just remember in most cases if you have to force something to come apart you are probably are missing a step.
I've taken a few phones apart (bbs, motos, nokias, htcs) down to bare bones and their not that difficult as long as you follow the steps outlined in the service manual. If you are still uncomfortable messing with it and are near a big city most have well reviewed repair shops which offer warranties on their work. If they don't offer a warranty , I probably wouldn't mess with em.
Not sure anyone can recommend anywhere local (being that you didn't mention your local) but I'm sure a few other people can chip in on online sources(I've yet to use any so not comfortable with recommanding any, sry).
Good luck
I called up HTC a while ago, you can mail them your phone and they can do repairs. Just go to their website, it is under the support section. Unfortunately for T-Mobile replacements, one of the first things they ask is "Is the LCD screen working?"
SolemnWishing said:
I called up HTC a while ago, you can mail them your phone and they can do repairs. Just go to their website, it is under the support section. Unfortunately for T-Mobile replacements, one of the first things they ask is "Is the LCD screen working?"
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I read on here that HTC charges likes $250 for repairing the screen tho, that's insane. I'm willing to pay a REASONABLE price to get it fixed by someone who knows what they're doing, but if the repair is gonna run me more than I paid for the phone and more than 50% the cost of a NEW phone, I'll suck it up and do it myself.
I can fix it for you, I have built a working G1 from two, one that was liquid damage and the other with a shattered lcd and digitizer. Where are you located, i am in alabama... now if you damaged the cable to the lcd, then it would require purchasing a new one. The lcd goes for $65 to $70 and the digitizer goes for about $80 on ebay.
Turboteg1 said:
Where are you located, i am in alabama.
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I'm in DC, so mailing it to alabama is less than ideal. I'm exploring other options, thanks!
odds are you are gonna have to mail it off somewhere unless you do it yourself. i have had MANY phones and taken all of them apart to fix one thing or another, i never had any worries about my work and i never had a service manual. if something where to go whong with this phone i would be more confident in my ability to fix it since i can go find a service manual online
H'okay. So. I recently pretty much shattered my Evo's screen, though everything still works and the phone is still fully functional. Therefore I've been a little lazy with going and getting it repaired.
Now that I have the day off tomorrow, I'm wanting to go to go into my local Sprint repair center and having them switch out the screen for me.
I just had a couple questions:
1. I do pay $7/month for insurance on the phone, will they charge me for the screen? If so, would it be worth it to just pay my $50 deductible for a new phone? (This is what I've paid in the past for a blackberry through insurance, I want to assume its more for a smart phone, but I have no clue). I've read mixed things on this, where screen repair costs $35, free, etc.
2. Should I unroot and factory reset my phone before I take the phone in? Again, I've read mixed things on here/google. I've heard that they no longer care, especially for a simple screen repair. I've read people have had their warranty revoked. I'd just like some insight on the issue?
Sorry if these have been answered several times, like I said, I did some research before posting and never really got a straight forward answer.
Thanks.
bosswick said:
H'okay. So. I recently pretty much shattered my Evo's screen, though everything still works and the phone is still fully functional. Therefore I've been a little lazy with going and getting it repaired.
Now that I have the day off tomorrow, I'm wanting to go to go into my local Sprint repair center and having them switch out the screen for me.
I just had a couple questions:
1. I do pay $7/month for insurance on the phone, will they charge me for the screen? If so, would it be worth it to just pay my $50 deductible for a new phone? (This is what I've paid in the past for a blackberry through insurance, I want to assume its more for a smart phone, but I have no clue). I've read mixed things on this, where screen repair costs $35, free, etc.
2. Should I unroot and factory reset my phone before I take the phone in? Again, I've read mixed things on here/google. I've heard that they no longer care, especially for a simple screen repair. I've read people have had their warranty revoked. I'd just like some insight on the issue?
Sorry if these have been answered several times, like I said, I did some research before posting and never really got a straight forward answer.
Thanks.
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First... The deductible on an Evo is $100. and Insurance no longers covers screens as far as I know. They did for a little while but when my wife broke her screen we found out they no longer did... Because they felt bad for her not knowing they replaced hers for free and she didnt have to pay the deduct. She also did not unroot prior to taking it in... some people say you should... some will say not so... I personally wouldnt...
They changed the policy. Now any physical damage will cost you $100 for a new phone, they wont just replace the screen for 35 anymore. I would unroot it or snap it in half. Just don't want to take the chance of telling you no because its rooted. Either way your looking at $100 or eBay and replace it yourself. Good luck.
Edit: just checked eBay and you can snag a screen and all the tools for $17. I would go that route lol
Damn. Looks like I was late on the good repair service. ><
Hmph. I've been looking into repairing the screen myself. The only problem I could see me having is getting the current, shattered screen off. I don't have any type of tool to apply heat to break the adhesive down, and I'd see it as being VERY tedious getting all the glass shards of screen totally off. Literally the only thing keeping my screen together and probably on my phone is my screen protector, haha.
Well, I guess it's time to look into ordering some tools and a LCD display, cause I'm not gonna fork over $100 for a refurb'd Evo when mine works perfectly and has done so for the past year. :/
I don't know when they changed that policy... but I brought mine in on monday, guy thought it was a cracked screen, so he was just going to replace it... but he broke something when taking it apart, so he ordered me a brand new one...
But the point is... he was in the process of taking it apart and replacing it... he asked beforehand if I had insurance... so I'm pretty sure they still cover that... Try a different store maybe?
Ask for a one-time courtesy replacement, we're allowed to do that. Otherwise, it's $100 to Asurion unless you want to attempt it yourself.
It may be a little bit more expensive but spring for the complete front panel kit instead of just the digitizer. The LCD may be damaged underneath without showing it, so you could run into problems if you replace the digitizer. Plus, it's a lot easier.
I've only done one digitizer replace and it's not the best thing in the world. Front panel is way easier. Just remember to move the earpiece speaker and front camera.
I saw the videos on how to fix it yourself, im not sure if i would be able to do it. Well my friend cracked the screen and HTC charged 185 to fix it for him. But i have smashed the screen and the housing also (btw, Ford Explorer ran over it)im sure it would be 250 or something. Im not sure if its worth spending so much money on this phone.
Phone is turning on and works fine, i can even get calls but can't pick the calls as touch screen won't work. Just the glass and housing needs to be replaced.
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Does anyone know any repair shop in NY or any place which would be cheaper than HTC? Thnx guys,
ouch. That's painful to even look at. I'm no expert or anything, but i think if a heavy SUV ran over it then it must have crunched the components on the inside. I'd say it's not worth it because you can find a used one for around the same price (probably)
Well amazingly its a sturdy phone, its ringing when someone calls me, its getting the text msgs, alarm went on in the mrng. Everything seems to be fine, besides the touch interface not working and of course physical damage.
Need to find one with a dead or faulty motherboard then do a swap job. Would not want to pay repair centre cost but worth doing yourself if can find a cheap donor device ...
Mister B said:
Need to find one with a dead or faulty motherboard then do a swap job. Would not want to pay repair centre cost but worth doing yourself if can find a cheap donor device ...
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Well i did find the housing for $20+ online and glass with digitizer for around 90 on ebay (US Seller). Its just that its too much work and probability of messing it up is very high
You need a whole device as donor really as I suspect you will find a few less than perfect parts & having a spare of everything will prove invaluble & also allow you to recoup some cost by selling unwanted parts individually.
Only worth it if can pick up a real cheap bricked HD2.
Full strip & rebuild is not too hard, most horrors are people stripping touch & LCD panels or those who strip the device like a hungry bear opening a jar of honey. A bit of knowledge & a delicate touch is a must on HD2.
I smashed mine a few months back sold it on xda for £120 and bought a mint condition used one for £190 on ebay
Sent from my HTC HD2 using Tapatalk
There are assembly and dis-assembly guides for HD2 if you search around...you can also get parts for cheap on eBay, So if you have lot of time you can repair it for yourself