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Hello,
I need your help with the following problem:
I have been using my Jasjar for 5 days now and I have a problem with the battery.
As soon as it gets to 35-40% battery power the unit switches off without any notice.
The only way I can turn it on again if I put it on a charger, and than it turns on again like after a soft reset.
I installed the latest ROM from the clubimate but none 3rd party applications.
Please let me know what can be this problem.
Thanks,
Zsolt
same problem here
Hi Ronaldovic,
Have you tried with another battery or just the original?
I was advised to change the original battery as that might be faulty but I couldn't get a new one yet.
Zsolt
For the O2 XDA Exec the battery has a 6 month warranty. You should check the situation with the JJ
battery issues..
I had similar issue and also where on switch on the screen light goes off and back on. This seems to be linked to battery chargin "top-ups" therefore sometimes the supply from the battery is not continously smooth. Try fully draining your battery and charging fully
I have same problem with my Exec. Any solution ??
I buy new battery but...when it gets to 25%, still switch off. So I dont think it's error of battery, may be it's bug of ROM for Exec???
kzs70 said:
Hello,
I need your help with the following problem:
I have been using my Jasjar for 5 days now and I have a problem with the battery.
As soon as it gets to 35-40% battery power the unit switches off without any notice.
The only way I can turn it on again if I put it on a charger, and than it turns on again like after a soft reset.
I installed the latest ROM from the clubimate but none 3rd party applications.
Please let me know what can be this problem.
Thanks,
Zsolt
Click to expand...
Click to collapse
1 month ago I have same problem. I think is not battery.
I make upgrade by all the ROM (JAS JAR, QTEQ, MDA PRO ecc.) but the problem I have not resolution, and 2 week ago my pda (MDA PRO T-Mobile) go in htc warranty.
Sorry for my bad english.
I have also noticed this problem a few days back. My Jasjar switches itself Off when the battery goes down to 22%.
I never used to have this problem when my Jasjar was with the original factory installed ROM version which was 1.13.53 WWE, Radio 1.03, ExtRom 1.13.137 WWE. When this ROM was installed I used to get the first low battery alarm at 20% and when the battery went down to 10% the screen would dim out and the SD card would deactivate, but still the unit would not shut itself out.
I installed the updated ROM when it became available in March which is 1.30.76, Radio 1.09.00 and ExtRom 1.30.164 WWE.
I am not too sure if the problem is linked with this ROM as I usually never allow my battery to run that low. However a few days back when I forgot to charge my battery I noticed this problem. I repeated this deliberately a number of times and each time the Jasjar shuts itself off exactly at 22%.
Just wondering if there are any solutions yet.
Regards
Same here, device just dies @ 26%. Was going to buy a new battery, but that might not resolve it?? *sigh*
RE
This battery issue has been discussed in two other similar threads.
In my case I just changed the default battery to a OEM one and everything works fine :lol:
Isn't the default battery an OEM battery? I'm tempted to buy one of the 1750 mAh batteries off of ebay (original JasJar battery is 1650 mAh) - is that a bad idea?
Try overnight charging of the battery for one or two days..this will solve yr problems... :lol:
Hi,
hard reset to your device, don't forget to get backup contacts, sms and data.
battery issue
I've had similar issues. Screen goes blank when battery low, plug in to charger and all is ok. What I've found is sometimes, not always, the battery screen brightness has gone to 0, but on-mains is set for full brightness. I never changed it, so maybe the device is trying to save power itself.
MNB.
Same here. My Jasjar dies sometimes when the battery is on 60%, 50%, 30%, 20%. etc. If I use the internet or camera or something then it will go dead, but not everytime.
Sometimes I can use anything and it will last till about 10% when the SD Card disables, then I charge it.
Don't know what to do. I don't want to buy a new battery if I'm not sure that is the problem.
Yes the same on my O2 Exec. Crashes at around 32% no matter what. Only remedy is to put it on charging again.
This started after I upgraded to the lastest O2 Rom; prior to that there was no problem whatsoever and I could go down to single digit battery percentages without any issue.
Is it the new ROM? Is there any work around to this malady?
Thanks to all who reply, in advance.
Cheers.
Well judging by the number of threads on the subject this problem is very widespread, check out the threads below:-
Jasjar shut down when battery power remaining is less then 43%
http://forum.xda-developers.com/viewtopic.php?t=51567
XDA crashes at less than 25% power after ROM upgrade
http://forum.xda-developers.com/viewtopic.php?t=47764
My QTEK 9000 (Universal) blacks off at 38% battery power?
http://forum.xda-developers.com/viewtopic.php?t=52353&postdays=0&postorder=asc&start=0
Power button not always working.
http://forum.xda-developers.com/viewtopic.php?t=47535
Poor battery life after ROM upgrade please help
http://forum.xda-developers.com/viewtopic.php?t=54649
perhaps it is heat related?
XDA Exec keeps randomly soft-resetting
http://forum.xda-developers.com/viewtopic.php?t=54066
-----------------------------------------------
So can we say that downgrading does not fix it, or removing certain software combinations?
has anyone actually proved that replacing the battery works or not?
With the issue this widespread (and across carriers) has anyone tried to contact HTC about this? I still have my doubts that this is ROM related, seems more likely to me that many of the initial batch of batteries have gone bad.
My battery is on order with expansy. Expect it in the next 4 to 5 days and will definitely let you all know of my experience with the new battery
Regards
Hi!
I'm using the latest QTEK ROM with A2DP.
The problem is that my set blacks out at 38% battery power and refuses to power up after that unless I re-connect to the AC for charging. It happens a couple of times already. Any setting(s) in the Universal to check this?
I remember I managed to get the battery level at real low level (less than 5%) previously prior to the ROM upgrade.
Thanks
Hi,
I have a similar problem.
I charged the unit till 100% then reflush the Rom
Regards
JoseF
RE
Hi JoseF
Thanks, however, I'll consider this as my last option
Meanwhile I would like to get more feedback on this issue
Qtek 13077 ROM ????
My i-mate continues to crashes with the battery is less then 43%, apparently the problem occurred when I made the upgrade to ROM Qtek WWE_13077_130176_10900, was looked like that this version has something that change the battery configuration, since Qtek 9000 comes with 1750 battery mAh? I reinstalled the i-mate ROM 1.30.82 and the problem persists?
I made a test leaving the i-mate on, without using the radio until the battery miter showed 23%, then I made a phone call, the i-mate crashes in seconds. Could somebody inform what is the true voltage of the battery in the i-mate is 100% and when it is 10%, in the miter?
I have charged the unit till 100% led = Green, then soft reset, the problem persist?
Now I am 100% certainty that the problem occurred when I made upgrade for Qtek, we needs to investigate what the the Qtek ROM this doing with the JasJar?
Ive 3 batteries
The standard 1620mah dynapack which works fine 100% to flat no worries
A 3200mah extended which will charge to full but dies at 43%
(the guy replaced it with another which did the same thing)
and
A 3000mah which will go flat ok but wont charge beyond 47% and the orange light stays on forever, although luckily it doesnt fry.
has anyone had any of these extended batterys work ok?
Just to add a bit of info, all modern li-ion have a built in fuel guage chip which tells the device its in how much power is left in the cell. so its possable this is a battery issue rather than phone problem
r 1.03.00
g 42.36.p8
d 1.30.90.wwe
RE
You may be right about the battery thing
However, I've tested my existing battery to very low level prior to the ROM update without problem
And with other feedbacks in this forum I doubt it could be a coincidence that our batteries are having the same issue.
I would rather think its a ROM thing.
I'll need to test my battery on another Universal before confirming.
I just tried to flash to an older rom but got a country error, there seems to be no old orange uk rom i can find.
Im a bit new to all this rom flashing business and also wanted to try an older rom to check out the camera as im not sure if i have a realy poor camera or if there is a software issue with that in the new orange rom also as one guy in another post is getting far better results out of his camera mines like a real snow storm in the dark parts of pictures
RE
Yes, the new QTEK ROM update does cause the camera quality to suffer especially when in night mode
Well, just have to wait for another ROM update to resolve these issues :roll:
Fosa or Zarn
You have a digital multimeter?
Case yes: You it could measure the voltage of the battery when is total loaded 100% led=green, and when the battery will be flat 0%. This test would be excellent to verify if the Battery power remaining is correct. Currently when my battery is with 3.28V = 55% in the battery power remaining = crashes.
ok, can do, not that it will help much unloaded.
I'll charge the original cell and post the results shortly.
The battery management wont always turn the battery off at the same point as the battery ages it will change. You have to bare in mind that a battery is a little like a piece of rubber the harder you push on it the bigger the dent but when you stop pushing it recovers its shape.
The same goes for the voltage of a battery, when you draw a large current the voltage will drop further than if the device is in standby but once you disconnect the load there will be an amount of recovery
li-ion batterys are far more complicated than they first appear.
The battery is by no means connected directly to the phone.
there is a microprocessor in the battery that controls both charge and discharge via 2 fet transistors, buy doing this it protects you against the battery exploding/catching fire from over charging or over discharging.
As far as im awaire the microprocessor will adjust both switch on and switch off from many variables not just voltage drop.
The phone its self mearly supplies power to the charger built into the battery and draws power from the battery all the measurement and battery managment is within the battery
This is why the battery suddenly just stops and you need power to bring it back to life.
so in theory no matter what the condition of the battery it should always give a full scale deflection from full to empty as the onboard management should know how much capacity is left in the cell and report this via the data lines to the phone
If you connect a bulb to an almost flat li-ion battery you will find little drop in brightness before the battery just cuts power totaly to protect the cell within from over discharge.
Something that springs to mind that hasnt been mentioned here is have you checked all 4 battery contacts are clean? just a thought because the two larger outer pads provide power while one or both of the smaller pads send data on the charge status to the phone.
heres some interesting reading
http://www.batteryuniversity.com/parttwo-34.htm
Intresting reading on the care of li-ion as they dont like being either fully charged or fully discharged..strange eh...
http://www.maxim-ic.com/appnotes.cfm/appnote_number/128
http://www.intersil.com/data/an/AN1174.pdf
two examples of li-ion battery management.
safety law dictates any li-ion that is user replaceable must have one of these little chaps built in.
hope that makes sence
/ramble
RE
Sorry zarn, but I don't have a digital multimeter.
Is your test going to prove that the battery is going to its end of life soon?
How could that be since the Universal is less than a year old? :roll:
At any rate I'll be testing my battery on another Universal without the QTEK ROM update to determine whether its a battery issue or the ROM update issue.
Im just going to do it out of interest... like i said in the previous post its not likely to prove anything except if the guys battery is totaly out of whack
Dear Fosa and Zarn,
I’ve already known those URLs:
http://www.batteryuniversity.com/parttwo-34.htm
http://www.maxim-ic.com/appnotes.cfm/appnote_number/128
I liked very much this article:
http://www.maxim-ic.com/appnotes.cfm/appnote_number/128
However, when I asked to verify the voltage of the battery and without taking it off the charger, I’ve put two tiny wires on the terminal of the battery, in the manner I could verify the voltage without taking it off from the Jasjar. Last night I’ve left it charging until the green-led light and I’ve noticed that the voltage was 4,231V = to 100% on the battery power remaining miter.
I’ve did a test putting the light of 4V to discharge the battery, and at the 2,83V, it disconnected automatically (stopped to supply current). In more or less one minute, it starts to provide energy again, in other words, the protection circuit of the battery is Ok, and is not with this tension (2,83v) that the Jasjar stops, and only when is 3,28v.
I’ve got the feeling that the problem is on the ROM, however I did reinstall the original ROM and yet the Jasjar still crashes at 58% of the battery(= 3,28v).
Before making the upgrade the miter was going from 100% to 5% without crashing.
With the ROM Qtek WWE_13077_130176_10900 the miter shows 100% to 42%, and at this point it starts to crash.
I’ve already bought a new battery just to test it, but it still not arrived from Hong Kong, and as the customs is on strike here in Rio de Janeiro, Brazil, I don’t know when I’ll get it.
Until now I think the problem is that the Qtek ROM made some changes on the firmware or in the register of the battery, changing the miter calibration.
Battery results
Im suprised it cut of that low, thats very low for a 3.7v li-ion, thats more what you would expect from a 3.2v.
Anyways, as requested heres the resuts of checking the voltage at various points.
This is using an original dynapack 1620mah battery as supplied by orange with the phone, but its around 3 or 4 months old now so far from fresh.
the meter used was a Avo M801 (not a cheap one though is probably due to be calibrated...)
100%----4.16v straight off charge still warm
75%-----3.93v
50%-----3.78v
38%-----3.76v
25%-----3.73v
10%-----3.65v
5%------3.63v
cutoff----3.58v
Im going to do the same with the extended batterys im having problems with just as a comparison, will post the results here if anyone is interested
Whats going off here...?
I just put one of the extended batterys in which was fully charged..
to be greated with a blank batery bar, and unknown in the chargeing remaining window... unpluged and repluged the charger and was then told battery at 225%
doh.....
Jasjar battery miter
Hi Zarn
Thanks a lot for the table of % * V, now I am certain convinced that the Jasjar miter needs to be calibrated again, I believe that the problem is the DLL or the responsible register for this detail(miter)?
While I or somebody of the forum does not find the solution, I will continue using this way, because the battery still lasts for 24h.
RE
OK guys, bad news
I used my battery which knocks out at 43% from my QTEK 9000 set and put it into another QTEK 9000 set without ROM update and it also fails to boot up unless I connect it to an external power
I hope that QTEK can release a small ROM update to resolve this issue
so hang on..
you put your battery into another non updated rom handset and it still wasnt working properly...
surely that means your battery is at fault not the rom..
cant u borrow the other guys battery for a few hours?
Are these original batterys were talking about btw (1620mah dynapacks)?
or cheap replacements?
RE
Hi zarn,
My battery is the original default battery....the Universal is less than a year old
Could it be that the new ROM update has changed something in the battery...maybe the IC chip in the battery, if any?
RE
zarn,
If you'll read another similar thread you'll find many others with different variants of the Universal facing the same problem after upgrading the new QTEK ROM update with A2DP
Are you saying their batteries are faulty too...such a coincidence?
First off, I have seen many threads on the MDA PRO (and all its variants) cutting out at high battery power levels and from what I can see there doesn't seem to be any concrete resolution. But here is my situation.
I bought a new sealed MDA Pro and immedialy flasshed to the latest T-Mobile rom. Thats where the problems began. I seem to be plagued by the MDA cutoff at 60-70% problem.
The way it manifests is the radion loses signal and cannot locate the carrier at or below 70%. At this stage a reset of the device and it reboots but as soon as you use the phone or wifi it crashes .. black screen.
As with others if I connect the USB cable and charge by PC or mains everything returns to normal. Not a very mobile solution!!
I have tried every variant of ROM out there and the problem remains. I have charged the battery for 16 hours etc etc. I have tried phone in Auto, GSM modes .. same problem :!:
The only thing I haven't done yet is buy a new battery and hence my post.
Will the purchase of a new battery solve the problem? As with other threads it would seem this came along with the latest roms. Does flashing a ROM when the battery is less than fully charged cause problems?
On a final note, if after the radio loses signal it is turned off I have been able to run the device down to 20% running videos and MP3. Is this a probem with radio levels above1.09.00 (Just thinking out loud)
HELP: This device is perfect for my daily use and having purchased a less than mobile device I am now close to getting rid .. but I dont want to
Any advice greatly appreciated... expecially from those who have fixed the problem.
I had this problem and a new battery fixed it.
Thanks. Look slike a new battery
There seems to be different speculations on what causes the battery problem on the Universal: the power charge cable quality theory, one idea about the battery level stored inside the batter which some claimed to registry heck could change and another idea about the battery 500 charges limitations.
But if yours is brand new, then none of the above applies... So the refresh to a new Rom definately must have something to do with it. Wonder anybody who had bought a new replacement battery after the power drop had done another rom refresh and whether the same problem returns?
I have just bought a replacement battery (1800m Ah at standard size by MoMax which gives me another 30% more power everyday which is something good I got from paying for a new battery) yesterday to change the old one out for the same reason. Looks like until someone found the real cause, I am keeping the old one for my next rom refresh...
New Battery ... problem resolved.
hi
i have a little problem my s200 turns off at 30% battery without warning... always at 30%, tried the battery in other gsm and it worked till 0%..
im on WM5 original, but i upgraded to WM6 and the same problem... now im back on WM5 with same problem again.. tried some battery apps like batti to change the shutdown % but no luck..
help!
papizdono said:
hi
i have a little problem my s200 turns off at 30% battery without warning... always at 30%, tried the battery in other gsm and it worked till 0%..
im on WM5 original, but i upgraded to WM6 and the same problem... now im back on WM5 with same problem again.. tried some battery apps like batti to change the shutdown % but no luck..
help!
Click to expand...
Click to collapse
Same problem with my qtek s200, WM 6.1 Korand WWE 3.1
I used to have the same problem...after getting a new battery, things seem to work fine....I think it's the battery's aging...after using and recharging for many cycles..after a few years...
S200 is 6 months old, and it starterd to do this afer installing WM 6.1..
donno where to set this turnoff level ?
Mine will also turn off @ 30%. But, it only does this when you use the WiFi.
I had problems with charging my M600. It would also turn of, even when being charged, but not at 30%. It would normally charge to 100% and then turn of and only show the red light....
Looking for sollution, I overlooked the fact that the SDCard was still in it. So I took the SDCard out and now my M600 is working again.
I also have the same problem on I-mate JaMn
Try changing or re calibrating the battery.
Taken from the Universal WiKi (should work on the Prophet)
Charge the battery overnight with the supplied poweradapter, not with the USB cable
Drain the battery without SD-card, powersaving off and backlight on full
At some level, the device will turn off. Switch it on and go to the bootloader and drain the battery until it's really empty
Charge the battery again with the supplied poweradapter
hi
i have a imate jas jam the problem is the battery discharges rapidly while making a call or playing music but stays on stand by for a day or two. the battery discharges and charges in incriment 10% that is during charging 10,20, 30 etc and during discharging 90,80,70 etc.
i did a rom upgrade from official site and also changed battery still no luck.
any solution guys
regards
gopal
I found the battery always did discharge rapidly when being used. To fix the 10% increments it would be a good idea to flash a cooked rom BUT make sure you have installed Hard SPL 1st...
Might not discharge so quickly (or seem to) when going down in 1% increments...
hi gopalg73 i have the same probem but i asked u about ur upgrading was it wm6 from htc?? and after ur upgrade the tohchFlo did work or not
waiting for ur reply
drasd
i flashed it with original rom from imate support and not cooked one,the battery hardly gives 10 to 20 minutes talktime,
regards
gopal
How old is the battery? If you got the original one when the device came to market a few years back it would be on its last legs now.
haha yeah mine is 2 months away from a second birthday and about to be retired!
Battery lasts about 40 minutes just by using 3g connection and streaming AD2P at the same time and getting worse everyday.