Hi
I have a cingular 8525 with use on Cingular and here is my problem i am in a area that has 3G coverage and i do not get 3G signal unless i am in my kitchen of my home.
a friend of mine has a 3G phone also and he can get 3G signal with no problems.
I have a 3G simcard the one with the red fireball and the 3G logo.
I have already brought the phone back once to see if that was the problem so cingular gave me a brand new phone.
I am thinking it is a ROM issue or a radio problem.
Heres the Rom version i have
ROM version 1.34.502.1
ROM Date 9/21/06
Radio Version 1.116.00.00
Protocol Version 32.53.7018.01H
Is there a radio update or ROM update that i can install safely with out messing up my phone im new to this. if so where can i get it from
Thanks for any of your help with this issue..
I think the answer isn't the one you want to hear. Since you CAN get 3G service in your kitchen, the problem is that A) something about your house makes it hard to get a signal (possibly the materials or electromagnetic interference) or B) you're in a fringe area where the signal is weak or C) you're in a good area, but the network needs some tweaking.
Cingular's 3G coverage is still very new and it takes people getting a 3G phone in their hands, discovering how well it works, and reporting their results back to Cingular in order for the network to improve. I suggest you go back to a Cingular store and talk to someone (a manager or a knowledgable employee) who can report back to the network team about your experience in your area. They may be able to take a look into it and get a simple fix. Reporting a problem I had at first with voice calls in a 3G area on my 8525 resulted in the problem being fixed by the network guys within 48 hours. I'm not saying there is a problem in your area necessarily. But if your experience is reported to someone who can actually do something about it, then the chances of your coverage improving increases greatly.
Good luck!
i did report the problem to cingular and they opened up a trouble ticket.they first said to me that it could be because of the data plan that i am using which is a blackberry plan since i am using the blackberry connect software on my 8525. but when i had the regular PDA connect plan i still didnt get the 3G signal.
But i said it wasnt because of my data plan it was because of there network.I mean what does the data plans have to do with 3G signal?
The blackberry plan i have now works perfectly with my 8525 and blackberry connect software with never one issue.
i have gone even outside and still no 3G signal even though it says on cingulars website that i am within the coverage area for 3G and even tech support said i am within the coverage to get 3G signal.
And as i mentioned i have all ready exchanged my 8525 for a brand new one and also got 2 new 3G sim cards in case there was something wrong with the sim cards.strange really strange..
Hi everyone,
I'm on a fringe coverage area with AT&T. I have a pretty new sim card, but I noticed that I get a lot of dropped calls while on 3G (or H). I usually get 1-2 bars on 3G. Shouldn't the call I'm on, hand-off to Edge if the signal is not strong enough on 3G? Right now, its dropping the call altogether on 3G with no fallback to Edge. Is the Xperia's radio to blame for this?
Thanks!
i dont know who is to blame but if your on the fringe as you say, you should just manually set your device to use edge/gsm.
it will save on your battery and have less dropped calls. otherwise, you phone will keep bouncing between signals.
i also have the same problem and i am curious of the answer i dont want to lose 3g all together but i have 1 bar in my house and drop calls also.
Has anyone on AT&T tried to flash their xperia with the Raphael radio? Is the signal alot better?
not just exactly the same problem here, but similar (according to the network). at home, i have no 3g coverage and manage to get edge at best, problem is intermitantly my voice stops, even though i can here the other caller perfectly, the phone still keeps between 2-3 bars of signal, and i can even stay on the call over 30 seconds after it happens. the other caller can just hear like a dead noise. the network has me testing the 3g thing for the next couple of days though.
PS. this also happened with a K850i and a K800i
2G/3G connection every now and then falls away.
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I have the following problem.
Hi I have a plan with extra fast with endless online. But every now and then suddenly falls away and my connection voice and 2G/3G can I just restore it in airplane mode to turn back and pick up.
Are there more people with same problem? I have an G1. The SIM card only 8 weeks old.
I like to hear from you.
I think most T-Mo customers suffer from that, you see they have very small 3G coverage and Edge is super slow on tmobile. You must've had a faster carrier like veri$on,$print,At$T,O2, etc before. Well i had sprint before and they had some great speed and i always had Evdo, but now i only get this damn edge connection.
At last UK O2 network pulled their collective act together and got a much needed updated ROM out for UK O2 HD2 customers. I installed it two days ago after getting it from the HTC website.
I can now say categorically that this new ROM has resulted in me receiving a significantly worse data & phone service. For the past 6 months I got an HSDPA signal whilst at home only on occasions would this drop to slower 3G strength and never to GPRS. Voice calls were pretty reliable whatever the data signal was doing.
Now I've had several missed calls - some gone through to voice mail even though the phone's showing full GPRS voice signal and my data signal has dropped off the planet - I can only get a GPRS signals now most of the time with occasional blips of 3G and HSDPA! I feel like i've gone back in time!
Has anyone else experience any O2 HD2 official ROM upgrade data signal issues? I want to re-flash back to the old 1.43 at this rate - I haven't noticed any significant differences between the two, they didn't even bother to fix the SMS bugs!
I think there's something wrong with o2 network in last few days (a week perhaps?).
I haven't changed my rom recently, but I got weird loss of services (voice and data) while the signal was pretty good. I wouldn't even realise this, but when I've tried to make a call last week (thursday or friday) I was not connected. my friend who was standing next to me dialed my number and was diverted to voicemail. wth? switching band to gsm have helped, but I had the same issue today- good signal, no voice (both ways) and data. hspa, Bedfordshire area if it's any help....
I had poor reception from o2 over the weekend... 3g was awful
Iam sim free with o2 sim back to stock rom 1.43WWE
bronx said:
I think there's something wrong with o2 network in last few days (a week perhaps?).
I haven't changed my rom recently, but I got weird loss of services (voice and data) while the signal was pretty good. I wouldn't even realise this, but when I've tried to make a call last week (thursday or friday) I was not connected. my friend who was standing next to me dialed my number and was diverted to voicemail. wth? switching band to gsm have helped, but I had the same issue today- good signal, no voice (both ways) and data. hspa, Bedfordshire area if it's any help....
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That's interesting. I'm near Kingston, SW London - I stuck it on GSM only half an hour ago and received calls again no problem. Weird. When I put it back on Auto the phone can't hold on to an HSDPA signal for any length of time before bouncing around to 3G back to HSDPA then back to 3G then eventually on to 2G...where it stays.
Something's gone a bit wacky
My HD2 is one of the original ROM locked HD2's from O2, however I use it with T-mobile.
After installing the latest ROM from O2, no problems with signal.
It would seem its an O2 tower problem, not ROM related.
I got my G2 a couple days ago and I must say this phone is amazing..coming from a g1 I had for 2 years its quite an improvement. The only minor problem I'm experiencing is with the radio signal..most notably in my house..on my G1 I always had signal and internet connection. Now with the G2 I constantly loose connection all through out the house and the only way to get it back is to switch the airplane mode on and off and it picks it up right away, only to go away a few minutes later..I don't seem to have the problem anywhere else.
Was wondering if any of you guys can shed some light on if there is a way for me to figure out why the signal is so random in my house and it was ok with the G1. And why airplane mode seem to fix it for a short while.
Sent from my T-Mobile G2 using XDA App
I have the same issue, I disable/enable wifi to get reception back on...I initially had really good reception but as the days went by my reception varies a lot at my house
Sent from my T-Mobile G2 using XDA App
JonathanFermin said:
I got my G2 a couple days ago and I must say this phone is amazing..coming from a g1 I had for 2 years its quite an improvement. The only minor problem I'm experiencing is with the radio signal..most notably in my house..on my G1 I always had signal and internet connection. Now with the G2 I constantly loose connection all through out the house and the only way to get it back is to switch the airplane mode on and off and it picks it up right away, only to go away a few minutes later..I don't seem to have the problem anywhere else.
Was wondering if any of you guys can shed some light on if there is a way for me to figure out why the signal is so random in my house and it was ok with the G1. And why airplane mode seem to fix it for a short while.
Sent from my T-Mobile G2 using XDA App
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did u activate the sim card that came with the phone or still using the old one?
I'm still using the "old" one still but considering I got it 2 months ago I wouldn't think its a big deal unless the sim that comes with the G2 is any different?
Sent from my T-Mobile G2 using XDA App
JonathanFermin said:
I'm still using the "old" one still but considering I got it 2 months ago I wouldn't think its a big deal unless the sim that comes with the G2 is any different?
Sent from my T-Mobile G2 using XDA App
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I asked because i was told to activate the new sim card to avoid issues likes the ones u seem to be having.
I was told to replace the sim card as well. After doing so there was no change in the reception of the unit. The downside is that the sim card does fine in my Vibrant but does not work at all in My Nexus One. Tried two different new sim cards and each time the Nexus One refuses tacknowledge it while the G2 and Vibrant do. I have found no difference in signal quality or strength with the new sim. The new sim card has a much smaller gold contact area and that area is a slightly different shape,
I went ahead and activated my new sim card to see if maybe it'll fix the problem..ill let you guys know how it goes
Sent from my T-Mobile G2 using XDA App
Changing the simcards will not work. If I put my simcard in my iPhone 3G or my G1, I'll have 2 or 3 bard with 3G, but with the G2, It switches up all the time, from Edge to 3G or no data at all, with 1 or 2 bars. I also have five other family members that also have T-Mobile phones and their getting about 4-5 bars on their phones. So it's not the sim or a tower issue.
There's cleary a problem with these phones.
This mourning I woke up and found the phone with no service, no bars. I reset it and came back, this afternoon I left the phone on my bed, came back to it, and again no service, it seems the service keeps going out for no reason.
Another is, I live in a big building, when walking in and out the building, my data connection will drop, or sometimes I won't even have any service, and again the only remedy is to restart the phone to get service back, airplane mode won't even fix it.
Yea the new sim hasn't really fixed anything at all..
Sent from my T-Mobile G2 using XDA App
JonathanFermin said:
Yea the new sim hasn't really fixed anything at all..
Sent from my T-Mobile G2 using XDA App
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Click to collapse
damn i was about to try that... guess i'll keep waiting... maybe an OTA radio update will help this cause it's really getting annoying.
I don't have a problem with my G2 dropping signal completely, but I have noticed that my 3G is very spotty. It's probably because I was spoiled the the MyTouch Slide's 3G only option.
Yes, I've noticed that the signal isn't quite as good as my G1. It's seems to be about on par, if not slightly below my friend's Vibrant.
But remember, the G1's radio really sucked once upon a time. Radio updates. They will come. Every phone that has OTA updates always gets new radio, in my experience.
I'm on my 3rd G2, mostly for manipulating the purchase price, and have noticed on this 3rd one that the spring is looser than the first two, the phone resets itself and often, and I'll loose data even though it shows I'm connected. This will happen in edge or hspda. I'm taking the phone back tomorrow.
Crappy thing I just put the ZAGG complete invisi shield on it. WIll Zagg comp me another cover you think?
If only Tmobile would activate the UMA calling over wifi. This would be the perfect phone with perfect service.
I am going to call tmobile in the morning and see if I can get any word on the UMA release. If not, the phone may have to go back.
I'm having the same problem, not at my house but at a local ihop that happens to be walking distance from where I'm moving in a week. I tried a reboot, airplane mode, even pulled the sim card and nothing worked. I got signal back once I left, but since it's right by the new place I would like to not have to deal with this.
Sent from my T-Mobile G2 using XDA App
well ive been searching around and i think ive found something that could help..
if you dial *#*#4636#*#* you will get a little screen of information about your phone, go to phone information, under phone information scroll down until you see select network type, the network should be automatically set to "WCDMA preferred" ive been playing around and i set mine to GSM/CDMA auto (PRL) and since then (about an hour roughly now) i havent lost my signal or connection in the same spot i was loosing it in my house every 10 minutes or so. not sure if this fixed anything but so far so good. definately will let you guys know if it continues to be good or if it doesnt stay consistent.
heres some information also in case you dont know which one would be best for you.
WCDMA preferred - The GSM phone is capable of using both 2G and 3G data communication and when signal strength is low 3G is favored more.
GSM only - The GSM phone is capable of using only 2G data communication. When the 2G signal is too low you get nothing at all.
WCDMA only - The GSM phone is capable of using only 3G data communication. When the 3G signal is too low you get nothing at all.
GSM auto (PRL) - The GSM phone is capable of using both 2G and 3G data communication and when signal strength is low 2G is favored more. This one is a bit confusing to me since PRL is associated mostly with CDMA technology and not GSM technology.
CDMA auto (PRL) - The CDMA phone is capable of using both 2G and 3G data communication and when signal strength is low 2G is favored more.
CDMA only - The CDMA phone is capable of using only 2G data communication. When the 2G signal is too low you get nothing at all.
EvDo only - The CDMA phone is capable of using only 3G data communication. When the 3G signal is too low you get nothing at all.
GSM/CDMA auto (PRL) - Some phones are equipped with both GSM and CDMA capabilities. This setting appears to just have the phone attempt to stay connected to the data communication type that works the best. (Maybe the Samsung Galaxy S will take advantage of this???)
Unknown - If none of the above fit or the phone is acting weird as far as connecting to the carrier, you will see your preferred network type is set to this
source- http://www.google.ie/support/forum/p/android/thread?tid=6a327a95211ac789&hl=en
Having same issue with the signal. Swapped for a new sim but still the same. Sometimes service drops completely and I have to go through the settings menu to search for a signal in order to get some reception
Sent from my T-Mobile G2 using XDA App
phone came in wcdma preferred stock... I came by that option too but I would much rather suffer with spotty signal [HSPA] over Slow edge speeds...
that said I may turn on GSM only when I'm indoors with little coverage, should save a lot of battery.
is there a setting that forces the G2 to go for the G3 or H setting instead of the edge? I live in an area where my phone can get both and it always goes for the edge signal instead of a weak H signal and the edge is soooo slowww.
hipertec said:
is there a setting that forces the G2 to go for the G3 or H setting instead of the edge? I live in an area where my phone can get both and it always goes for the edge signal instead of a weak H signal and the edge is soooo slowww.
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Click to collapse
*#*#4636#*#* then phone information, then scroll down and change the drop down from auto to wcdma only. Only problem with that is if u go to an area with no 3g, u get no service and have to change it back or go under the settings and wireless to enable 2g connections
Sent from my T-Mobile G2 using XDA App