Problem with a caller name - JAM, MDA Compact, S100 General

When somebody from contact list calls me, instead of displaying his name on the screen, my Qtek shows only his number. This bug is not always present , only sometimes, but it's very annoying...Tryed searching the forum, but couldn't find anything similar...

Hmm.
That is really odd. Try making sure the number has the area code saved in the contact? I know it makes a difference when dialing out sometimes.

Every single record in my list has a same format and begins with "+"I noticed that problem occurs when the device is in stand by mode, and after waiting for some time name, finally, appears ...So, I suppose that it is connected with a memory allocation, or somthing....Also, if contact has dedicated melody or picture, neither melody nor picture will play/show...

Related

Strange link with my contact list - please HELP

When my XDAII receive a call it does recognize the number but strangely it does only link the number (any number) to only one contact in my list.
I tryed to delete this contact to see what happens but it link witha nother but use it along for all calls.
Can you help me?
Thanks
Felipe
Can you dial a number by tapping it from your contacts list?
In some cases yes in others no, this is because in some numbers there is the area code that the XDAII does not recognize because we use 011 here in my country. If I clear that the number can be dialed from the contact list.
So, are you saying that when you receive a call from a phone number which is properly formatted (for your phone to dial it) in your contacts list, it still won't ID the correct number? Remember, it is a simple pattern matching algorithm - it gets a call, looks in your contacts list for a number formatted EXACTLY as it receives it, and displays that contact.
I followed this logic but it wont work to explain what is happening

Unknown caller ID problem

I have some contacts saved in my contact list, but when that person calls. It showed up unknown caller. I tried to deleted that number and save it again. But it still shows unknown caller. Some other contacts are fine. Anyone had this problem and has a solution? Is there anything to do with restore? I did a restore recently.
don't know if it helps, but try to save the numbers with the country prefix in the contact.
for example in France here, I save them as +33654321 instead of 0654321, cause I had the same problem some time ago
This doesn't have anything to do with the Wizard - if the Wizard shows "unknown caller" it means that the caller's phone doesn't send the number (the caller can change that, depending on the SIM card - and the caller can also tell the telecom provider of his home phone whether he wants his number to be sent when calling!)...
No way to change that for you, sorry!
I have tried adding the prefix, but still doesnt work!
The number from the caller is not hidden, because the number is displayed, but not the name in the contact list.
for example:
Incoming call
'Unknown Caller'
0709XXXXXX
I have tried to delete and save the contact again, but still the same!!
Oh, so I misunderstood...
Sorry, but then I don't have any idea...
Not sure if this helps. I had the same experience with my other phone (not Pocket PC type), which shows unknown caller even I'm very sure I had his number on my phone, I deleted the number and put it back again, same problem. AND, after all the stuggle, I've finally noticed the problem, which is the fact that I had his name entered twiced (e.g. two contacts, different name with same number). The phone probably got it confused and refused to display a name.
I would suggest, that you remove your problematic contact, try dialing his number on the keypad, and see if the name appears (e.g. the other possible contact that has the same number). If not, then it is not this problem, I guess.
Was about to say, I got this problem, turned out to be a duplicate contact - the phone can't decide who it is, so displays nothing. Pfff.
Be nice if it displayed a list of possible contacts, but...
Delete any duplicate contacts and it should go away.

Anyone else with caller ID problems?

Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
I have the same problem. Both calls and text messages.
I don't think it matters if the international code is there or not.
Really frustrating not knowing who calls.
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Hmm, I've changed the SIM, but I can't remember if it worked wih the first SIM card.
But a hard reset deletes everything, right?
There are a few things you have to be sure of:
Do not have double contacts, if you have a number (with and without operator/country prefix) twice in your list it will not show any name.
I don't know if this applies if you have a contact on your phone memory and on your sim card. I am sure it does have this problem if you have two contacts with the same number on the memory phone.
For some reason this is logic: On an incoming call, the phones checks it's phonebook and retrieves two numbers and then it does not know what to display, is it contact one, or two?
I hope this helps you out. I did not experience any problems (yet).
AndrewCZ said:
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Click to expand...
Click to collapse
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
samluke said:
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
Click to expand...
Click to collapse
Hi guys!! i had this problem too but i have fix the problem. what i do:
!) i store all my contacts in my sim card and delete the contacts in the phone.
2)do a hard reset
3)upon doing the hard reset, the phone will prompt you on importing sim contacts and finding your service provider. select both and and press ok
4)now try to call from your house to your phone to do a check.
5)my problem was solved after this
hope it helps!
KraFT_mk said:
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
Click to expand...
Click to collapse
What was happening to me before the reset was a bit different - the phone wasn't able to match anything at all - even a number called from the phonebook and stored in "recent calls" in EXACTLY the same way it's in contact, didn't match to the contact when redialed.
I think that something required for Caller ID to work gets done when the phone is first initialized, and that this step requires full access to the phone module (which the phone doesn't have without a SIM inserted and a proper PIN entered).
hi,
i encountered also that worry,
i set the HKCU\Control Panel\Phone\CalIidMatch value:9
my mobile phone number to test was stored as "06xxyyzzww"
and when i phone my diamond2 from that number
the caller id is recognized
(with showing as +336wwxxyyzz)
i tested from my home phone stored in contacts as 04wwxxyyzz
i rang my topaz its was identfied as my home,
(with showing as +334wwxxyyzz)
i am in france, + is for 00 ,our phone numbers are 10 digits long
(mobiles and "home") ,
to be joined from abroad, you have to dial +33+phone number WITHOUT the first digit "0")
so the "9" value i put in the registry
if it could help you
regards
Hi,
just stumbled over the same problem.
The old phone (HTC P330) resolved numbers from my used format 01234-56789.
Since my contacts are a mess, I have 01234-12345, +49-123456-456, +49 (0123)-456 and so on, it would be a great pain in my ass to switch every contact to +49123-456 (which the new phone resolved).
I compared the Registry-Entry from the P3300 with the TD2 and voila: TD2 was 12, P3300 had the value 8.
I changed the TD2 to value 8, reboot and now I'm happy again, the phone is getting used to my contact list
Regards
Heiko
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Caller ID problem, my solution
I had the same problem. But after a hard reset it seems to work just fine now. Remember to backup your downloaded programs etc before doing this.
Tyven said:
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Click to expand...
Click to collapse
Hi,
"8" should be the good figure for you, as in France
we have phone numbers +33987654321
and "9" is the good value for me, in:
HKCU\Control Panel\Phone\CalIidMatch value:
Edit: i remove previous "edit"
in fact all my contacts had been erased" so it was normal to have no caller ID?
ps: is your carrier sendind all the figures when you're receiving calls, i mean +4512345678
so perhaps you're encountering a bug .
you should try to backup your device, with a soft like spritebackup(special price for htc owners on their webpage) and experiment an hardreset
and restore
regards
Hi ,
did you ever try to change the following:
RegistryEdit and Decreasing the CallIDMatch from 12 to 7 solved my Issue
See below
HKEY_CURRENT_USER\ControlPanel\Phone" name="CallIDMatch"
Greetings from Slovenia
Hello,
that is my first post so please do not be very critical to my english level and PPC skills .
now this is an old thread but for BULGARIA the correct registry value is "9". Here the mobil numbers are as follows "08xx 123456" (9 digits without the ZERO at the very beginning). that is why the usefull number is that (default for my TD2 was 8). Now after this fix the phone can correctly identify which number i want to dial when i am inserting it by digits, instead of selecting the exact person. i do not know am i explaining correctly but i will try to put some more detail on that. When i want to dial some particular number (for example "08xx 123456") the phone select me the correct contact no matter how i put this contact in memory. with "+3598xx 123456" or only with "08xx 123456". before that intervention the phone identifies me the correct contact only if i type the digits, exactly the same way that i have added it to the memory. So i think that this registry key does not have a universal resolution. the resolution depends on how many digits is using tha particular mobile operator.
i hope that will be helpful for someone who is happy to own an HTC and is happy with it ... like Me

Per call/contact caller ID settings

Is there a way, other than adding *31# infront of the stored number, to enable caller ID per contact in my 'people' tab?
My number is blocked by default (and I'd like to keep it that way for a variety of reasons) but would like to enable the ID when calling my wife and select other people. The workaround so far has been to add the code above infront of the number but then it seems SMS messages are not going thru which is less than ideal (I could add a separate number entry for messages I guess, but still).
Having looked at the Phone settings it seems I'm able to select "Contacts only" which in my mind (as a dev) means someone has already written a app (or simply extended the current Contact app) to allow for this on a per-contact basis.
Any ideas?
You can try this MagiCall
http://www.mobiion.com/
I was also looking for this.
The MagiCall features don't mention the option to set caller id per contact.
@emigrating: Did you fix it another way?
Anyone else knows a good solution?
+1 same interrest same issue.
But as time goes on you can use the following workaround: or let's say this is the way I manage it......
If you use the traditional SMS Mode and hit reply sms goes through.
This doesn't work as mentioned in Konversation Mode.
It's uncomfortable because the konversation mode is the better client...but the only way you can send sms to someone stored as *31# contact.
It seems as if the konversation mode always refers to the number stored in your contact, whereas the traditional mode refers to the number which comes with the sms.
I hope someone can fix this, or has a better workaround, I'll be interested to!!!
SWINXNL said:
I was also looking for this.
The MagiCall features don't mention the option to set caller id per contact.
@emigrating: Did you fix it another way?
Anyone else knows a good solution?
Click to expand...
Click to collapse
use MagiCall. Set up a rule: for your wife's phone #, prepend *31#, then dial.
I use it for long distance calls. For all phone # not in my home area code, prepend 1511 (chaper long distance call provider), then dial. A small problem with this: need to disable this rule when roaming in another country.
Give it a try, it is good.
I've downloaded the trial version and set up a rule for Outlook categories, just to test. Change the dialed number to #31#{phone}. When I call someone in the particular category, the MagiCall icon appears in the topbar and my device freezes....
No big problem, I restarted my device to try again.
The same thing happens. Again I take out the battery and restart the phone.
At that point the device became terrible slow somehow.
With a little patience I succeeded uninstalling the app.
Restarting again.
Fortunately, my phome is normal speed again.
Sorry, I'm not a big fan of MagiCall at this moment...
----
Edit: Just trying again, because I can't find a real alternative.
The problem seems to occur when I choose Outlook Category as filter.
Just bad luck for me by choosing that option for my first try.
The program seems to respond on other conditions.
It could be my phone only, otherwise maybe I will contact Mobiion about this..
Edit2: The problem was known and was fixed in a newer version.
So it seems to work after all

Help: Cannot add number to contacts?

This is a really strange problem and I'm hoping someone can help me with it.
For some reason on my Treo Pro, there is this one specific random phone number which, although I can add it to a new or existing contact and it will show up correctly under that person in the Contacts app, does not seem to be recognized, remembered or associated throughout the rest of the phone.
Meaning, if I get an incoming call from that number it shows up as an unknown caller, displaying the number but no associated contact name. If I check my call log the number shows up there, rather than the contact name. Also in text messages, it just shows as the number by itself, again rather than the contact name to which it belongs. If I tap on that number in the SMS dialog, it tells me "This person is not in your contact list..." and asks me if I want to add them. And whether I add that number to an existing contact or create a new one for it, nothing changes. If I tap the number again, it still tells me it is not in my contact list. Over, and over, and over again. It just will not "stick" or take, permanently.
There is nothing odd about the actual number itself. It's the exact same format as all the other numbers in my contacts (1-416-xxx-xxxx). And I've tried adding the number in every possible way, with and without area code, '+' sign, '1' in front etc.. nothing makes a difference. I've rebooted the phone after adding it, and still no effect. It just will not recognize this phone number as belonging to a contact, even though under the contact it appears correctly, and I can call or text it from the contacts app.
Is there any reason this would be happening, or any way to fix it? Any help is greatly appreciated, thanks...
I have the same frustrating problem on my Treo Pro - contact names do not display even though they are saved to phone memory. The only solution I have found is to delete the contact and create a new one e.g. from the number that appears in call log or SMS. I presume the reason is Sprite Backup doing somethig wrong with the databases when restoring contacts after hard reset.

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