I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb
how to remove a foot note in email ... i have hotmail account setup and everytime i reply to an email it automatically adds a foot note... "sent from my htc hd".... and i cant seem to find the option to remove it... anyone help....
hispeedworm said:
how to remove a foot note in email ... i have hotmail account setup and everytime i reply to an email it automatically adds a foot note... "sent from my htc hd".... and i cant seem to find the option to remove it... anyone help....
Click to expand...
Click to collapse
Hi hispeedworm,
try checking the following settings:
Go to Start | System | Messaging. Select your Hotmail account and press the Signatures button - i think it would be found here.
Alternatively, open up your email account, click on menu, tools, then options then select signatures
Hope this helps.
Regards.
yes it worked... thanks alot..... mastoid
hispeedworm said:
yes it worked... thanks alot..... mastoid
Click to expand...
Click to collapse
no problem at all matey
Solution found, thread closed
Hi all,
I have looked through the threads as far as I can, and I can't find the answer.
I have just hard reset the phone a few days ago, and set up my googlemail account and other apps I use.
The problem is that the emails seem to delete themselves after about 3 days,and I can't see why. I've logged onto googlemail from the PC and the emails are all still there, which is strange.
Is there any way that this can be fixed?
Also, a hint on how to change the default signature would be great.
Many thanks in advance,
Chris.
You looked as far as you could on the forum, but not in your phone's menus
Email tab, More, menu->tools->options, select your account, and fiddle in the settings until you get to "download mail from the last X days", change the 3 to what you want. On the place where you select your account there's a "signatures" button too, for the 2nd part of the question.
Ah, I expected it would be something simple.... now I'm slightly embarassed
Many thanks for that, I honestly thought that the settings would be on the initial mail setup lol.
Chris.
PS. Sig changed to "Sent from my HD2, much better than an iPhone" Will annoy the wife very much
kilrah said:
Email tab, More, menu->tools->options
Click to expand...
Click to collapse
I am not able to find tools option under Menu in the Email tab . All I could see under Menu is as below.
Send/Receive
New Message
Delete Message
Reply
Forward
Add Account
Account Settings
am I missing something? does this vary with ROM versions please?
Ah.. I figured it out immediately after posting my previous msg.. Thanks..
I've been having an on going problem where my E-Mail icon keeps showing that I have one unread/new email. I was wondering if anyone had any suggestions as to how to get rid of this. I have already deleted all email accounts and set them up all over again, but that doesn't seem to do anything at all. I would truly appreciate anyone's input. Thanks!
I just had this problem - it was all to do with an automated Outlook email about tips and tricks or something. Go into your Inbox and click on the dropdown arrow at the top to select different folders. Scroll all the way down until you get to 'Outlook E-mail'. Click on the plus sign to expand the folder and choose 'Inbox'. You will probably find your one unread email in there.
Hope this helps.
Thanks! That did the trick. I appreciate your help.
Gday Guys,
Been searching the threads for the last couple of days, but cant seem to see the solution. Just wonder if anyone can help.? I had to complete reset my HTC HD2 after loading some software that screwed it up, everything seems to be fine now apart form email...
I am trying to add a hotmail account, but its not doing what its told to..lol.. this is what ive done so far:
1. Bottom slider to email tab (as i dont av hotmail set up, there is nothing on this tab apart from "no mail account, tap to add a mail account".
2. Tapped "add account"
3. Tapped "Other"
4. Inputed the said email address (@hotmail.com) and password, ticked save password
5. Then pressing "next"
Now, this is where it goes wrong, for some reason it is sending me to the windows live page......where as before i had to reset my phone, all i had to do was go to the email screen, hit menu then send/receive, and it would deliver all my emails to my email screen...
Its really annoying that it sends me to the windows live page. Does anyone knows why this is happening..?? i think it might be to do with my proxy settings...??
For anyone else who has this problem, pse do the following, and it will sort this annoying problem out...
DO EXACT AS I SAY AND YOU'LL BE ABLE TO DELETE IT.
Tap the Windows flag, and select the "Windows Live" program..
Tap menu.
Tap Account Options
Tap Switch Account.
Tap Yes
And you should now be at a screen to accept an agreement!
You have now taken Hotmail off the HD2!
BY THE WAY, THANKS TO DAYRON24 for this solution:
http://forum.xda-developers.com/showthread.php?t=666188
in post 1 step 4 put your email address as "hotmail.not" or something, doesn't mater what so long as its not a genuine hotmail domain so the phone won't start the hotmail wizard.when finished, do send and receive and then edit your email address back to correct hotmail.com
just download and install Windows Live from marketplace, and tick the box with "synchronize-email", this will automatically give you another e-mailaccount in sense.
Thanks guys,
All i did to rectify this problem was follow post 2, and it worked perfectly, i tried before to input a different email using @hotmail.con or @notmail.com etc, but for some reason when i changed it back to hotmail.com, it still took me to the Live website, bizarre, but anyway all good now.
Thanks again
Mark
glad you,re sorted.
I should have added that you have to edit back the email address from wm email settings, not the htc email wizard.
my bad.