Problem with internet connection - 8525, TyTN, MDA Vario II, JasJam General

Hi i don't succeed to connect anymore because after the attemps of hookup the line it send this error message : The modem for the answer is disconnected. Please help me
I would not like to have to proceed with an hard reset to avoid to lose all the formulations. Thanks

Nobody can help me ? Thanks

Well i dont know if this helps, but i had the same problem. Connection to the internet didnt worked probably and the modem arent available.
So i called O2 and asked if the service may be down but it wasnt their fault. I had top hard reset my device and it worked after that again. Yes i loosed all my software etc. but the modem vent back. So i didnt need to send it in for repairing. After I changed my ROM to iMate i never had this issue again (previous ROM O2 Shipping...).
I only can recommend to backup all what you need and do the hard reset, it will help.
Sorry for no better solution, but i guess you want your GPRS/UMTS/G3 Modem back to work :lol:
Greetings,
Falk

fgro said:
Well i dont know if this helps, but i had the same problem. Connection to the internet didnt worked probably and the modem arent available.
So i called O2 and asked if the service may be down but it wasnt their fault. I had top hard reset my device and it worked after that again. Yes i loosed all my software etc. but the modem vent back. So i didnt need to send it in for repairing. After I changed my ROM to iMate i never had this issue again (previous ROM O2 Shipping...).
I only can recommend to backup all what you need and do the hard reset, it will help.
Sorry for no better solution, but i guess you want your GPRS/UMTS/G3 Modem back to work :lol:
Greetings,
Falk
Click to expand...
Click to collapse
Hi and thank you for your reply. I've just done an HR but the modem still not work. Please help me. Thanks

Could you please post the "Entire" error message your connection buble produces to verify your issue? Meaning ... try to connect to your isp and then if it fails the buble shows a error message at top of your device.
Thanks.

fgro said:
Could you please post the "Entire" error message your connection buble produces to verify your issue? Meaning ... try to connect to your isp and then if it fails the buble shows a error message at top of your device.
Thanks.
Click to expand...
Click to collapse
Yes it try to connect at my isp and then it disconnect and at top of the device : Impossible to connect : The modem for the answer is disconnected !!! Thanks

I suppose you are trying to connect with a clean device (after hardware reset). For me it sounds that your modem is not proberly installed and the software having trouble to bind the modem. If you are using the original ROM i would suggest to change the device with your ISP, depending how old it is. If you dont get the device changed, try another ROM (iMate i suggest for you). More help i cant provide because my problem vent away after the hardware reset. :?

Please tell us the ROM, the operator you're using, and the APN.
This happens usually for a mis-configuration problem... and for Italians using TIM it happens when you config MMS after a successful internet configuration.
The MMS provider becomes the default internet provider and the APN are difefrent
Look at the message"connecting to ........." ? what?

sergiopi said:
Please tell us the ROM, the operator you're using, and the APN.
This happens usually for a mis-configuration problem... and for Italians using TIM it happens when you config MMS after a successful internet configuration.
The MMS provider becomes the default internet provider and the APN are difefrent
Look at the message"connecting to ........." ? what?
Click to expand...
Click to collapse
*sergiopi: it would be good if you guys compare the settings to reduce any misconfigurations as long you both have the same provider. Maybe a good Idea would be to post your settings in here, so deika95 could compare it to his settings, no :?: :idea:

sergiopi said:
Please tell us the ROM, the operator you're using, and the APN.
This happens usually for a mis-configuration problem... and for Italians using TIM it happens when you config MMS after a successful internet configuration.
The MMS provider becomes the default internet provider and the APN are difefrent
Look at the message"connecting to ........." ? what?
Click to expand...
Click to collapse
Hi Sergiopi, no i think that is an operator problem but it's strange because until yesterday it has worked. My operator is TRE and the apn is tre.it I try to connect directly from the formulations of connection. But the strange thing it's that with other operators it works fine !!!!

sounds like a misconfiguration problem, no need to exchange your device for that, just configure the right settings for your operator.

pof said:
sounds like a misconfiguration problem, no need to exchange your device for that, just configure the right settings for your operator.
Click to expand...
Click to collapse
Also I think so but the strange thing is that until yesterday it has work fine !!

I agree but there is something much better: I-Mate develop a multi-operator self configuration .cab only for Italy. Just install it, drop the sim in the socket, turn it on and....
Works only with I-mate IMEI's
Other are quite easy to config
As an example: with TIM just insert ibox.tin.it as APN in My ISP configuration and select GPRS UMTS as carrier...

sergiopi said:
I agree but there is something much better: I-Mate develop a multi-operator self configuration .cab only for Italy. Just install it, drop the sim in the socket, turn it on and....
Works only with I-mate IMEI's
Other are quite easy to config
As an example: with TIM just insert ibox.tin.it as APN in My ISP configuration and select GPRS UMTS as carrier...
Click to expand...
Click to collapse
Ok but where i can search an IMATE rom for the Tytn ?

deika95 said:
Ok but where i can search an IMATE rom for the Tytn ?
Click to expand...
Click to collapse
All available roms are here:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades
I recommend you to read the Hermes wiki before u start:
http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
Read at least the hermes for beginners and upgrading FAQs.

Be carefull, I said I-mate IMEI and NOT I-Mate ROM...

sergiopi said:
Be carefull, I said I-mate IMEI and NOT I-Mate ROM...
Click to expand...
Click to collapse
However I don't want to change rom to avoid to lose the guarantee. To this point I believe that i have to bring it in assistance. However it's very strange that with TIM and WIND it works while with TRE it doesn't go. I have also asked if the parameters of connection were changed but they have told me that the apn is always tre.it

If you send to the service center and you say: "It works with TIM and WIND and isn't working with TRE..." :shock: this will be the first face and the second will be :lol:
Be sure: if works with TIM and WIND ISN'T a TyTN technical problem!

sergiopi said:
If you send to the service center and you say: "It works with TIM and WIND and isn't working with TRE..." :shock: this will be the first face and the second will be :lol:
Be sure: if works with TIM and WIND ISN'T a TyTN technical problem!
Click to expand...
Click to collapse
And what kind of problem is this ???????? Thanks

Hi i have same problem with WIND isp.
The pc dont find a modem...
And when it found it the connection start but after some minut go in block...
the apn is right and the connection is the same that i use everyday with lg8310...

Related

Anyone else having GPRS problems ?

Hi,
I would like to know if anyone else has GPRS problems with the QTEK 9100 ? It hangs up as it wants (once every 10min, once every 24h) If it is connected and I want to sync, it doesn't work, I have to hang up in order to reconnect and sync.
Anyone knows something about this ?
Micman
I guess it depends on the operator. GPRS on my 9100 doesn't want to work with MTS. Megafon SIM card solves the issue.
Don't got that problem, got another problem. How do you disable the gprs connection easy ? any know can't find a way to do it easy.
Right now i need to go to /settings/connections/gprs and start changing the settings and push cancel to disable it.
Try this one: http://www.gb-soft.cz/XDAII/default.htm
Works very well for mine , even under WM5
Need answers , hit me ;-)
Micman
Moonsower said:
I guess it depends on the operator. GPRS on my 9100 doesn't want to work with MTS. Megafon SIM card solves the issue.
Click to expand...
Click to collapse
I have MTS but no problems :wink:
Thanks Micman. Workin great
q-biq said:
Don't got that problem, got another problem. How do you disable the gprs connection easy ? any know can't find a way to do it easy.
Right now i need to go to /settings/connections/gprs and start changing the settings and push cancel to disable it.
Click to expand...
Click to collapse
Just press and hold the red end key for more than 3 seconds and the GPRS-connection is terminated. I have even tried to install GB softtweak wich is able even i WM5.0 to bring the disconnect button to the gprs-bubble and it work.
Powershot-g2
Zamsky
I guess Tver's MTS GPRS differs from Moscow's. I heard they're testing EDGE here. This might be the cause. 9100 hangs on GPRS every time until reset or flight mode on/off.
Yes, the same situation...
In very random moments GPRS hangs ... I'm with Vivatel, Bulgaria...
Have you found solution ?
Micman said:
Try this one: http://www.gb-soft.cz/XDAII/default.htm
Works very well for mine , even under WM5
Click to expand...
Click to collapse
Nice utility thanks

have i got a dodgy rom??

ok sorry if this is really stupid but i am having problems with MMS - no please dont tut and hit the next post :roll: :lol:
problem - not working - "Dialed:Cannot connect for an unknown reason" - helpful!
things tried :
hard reset (yes left it to load all the O2 junk) still not working
O2_UK.cab from my Himalaya (which works fine on XDAII) downloaded from here ages ago.....no joy there either - do i need a different .cab?
manual settings from O2 website...nope!
anything daft that i have missed? i got this for the wife and its making me look silly :?
why couldnt she just get an XDAII!!! i can get that to work
from what i have read on here by reloading all the O2 rubbish after a hard reset it should have set up the GPRS and MMS but as it hasnt i am wondering if i may have been unlucky and got a corrupted extrom from new? i think it unlikely but O2 havnt registered the IMIE yet for me to be able to download the OS from their website or i would try reloading it.
please tell me i am missing something stupid or i will have to admit defeat and take it back to the shop! :roll:
ohh should add this is an O2 branded XDA mini with WM 2005, i never got MMS to work with WM5 on my XDAII but i figured as this was an official release that MMS "should" work out the box.....was i wrong? do i need to use a work around?
thanks for any help
hmm no replies?
surely someone else has had problems and if not then that would be of help to know :roll:
if there is anyone out there with an o2 uk mini that can confirm that the default from a hard reset gives working MMS with no other user changes then i will at least know that i have a faulty unit/ROM
would be apreciated
Sounds weird, if you have installed all the O2 cabs after a hard reset and it is still not working. In Start-Settings-Connections if you click on Manage existing connections for My Work do you see o2 Active? If that is there, and the settings are present in MMS settings on Pocket Outlook, it should be sending. If not, have you tried reflashing with the launch ROM from the my-xda.com website? It's exactly the same ROM as should be one, but maybe your Extended ROM is misisng something? Sorry I can't be more help, hope you get it sorted.
Fin
thanks, yes its a wierd one all right :evil:
all the settings are there and yes i have reloaded all the O2 active junk from a hard reset.
unfortunately as i only bought the phone yesterday the IMIE isn't yet registered with O2 so a cant download the ROM yet :roll:
oh well
thanks for the info at least i can be fairly sure that there is a issue with the device/ROM and its not just me being a plonker! :lol:
If you want the ROM you can get it without entering an IMEI
http://www.my-xda.com/xdaminis_soft3.html
Fin
ok here is the update - and the solution :lol:
1st i got the rom using the IMIE from my phone (they only check the IMIE matches the phone no. - not that it is the correct model)
re flashed the ROM - still no MMS :twisted:
thought for a minute then swapped SIM's and guess what, the plonkers at O2 have for some reason disabled MMS/Data on my wifes SIM!
so for anyone who gets a similar issue call your service provider and make sure the data service has been enabled! - though you might have expected them to have checked that when i first called them with MMS problems yesterday :evil:
hope this might help someone in the future
opentoideas said:
ok here is the update - and the solution :lol:
1st i got the rom using the IMIE from my phone (they only check the IMIE matches the phone no. - not that it is the correct model)
re flashed the ROM - still no MMS :twisted:
thought for a minute then swapped SIM's and guess what, the plonkers at O2 have for some reason disabled MMS/Data on my wifes SIM!
so for anyone who gets a similar issue call your service provider and make sure the data service has been enabled! - though you might have expected them to have checked that when i first called them with MMS problems yesterday :evil:
hope this might help someone in the future
Click to expand...
Click to collapse
D'oh! Oh well at least you know it's not your phone and its easily solved.
well i can't believe they (O2) did this, i went through all this when i took out the contract a year ago so i know it was working before the upgrade so they actually disabled this when i upgraded!
its not like you might wand a data service with a device like the wizzard, is it :roll:

HELP HELP HELP!!!! GPRS NOT CONNECTING

i have the usa tmobile MDA and i just flashed my rom to the most recent I Mate rom. Now my GPRS wont connect. can someone please help me?!?!?!
j2tha82 said:
i have the usa tmobile MDA and i just flashed my rom to the most recent I Mate rom. Now my GPRS wont connect. can someone please help me?!?!?!
Click to expand...
Click to collapse
Yes. See the FAQ entry on Howard Forums - I wrote a piece on how to fix this. I am running the Imate ROM.
Genesis3 said:
j2tha82 said:
i have the usa tmobile MDA and i just flashed my rom to the most recent I Mate rom. Now my GPRS wont connect. can someone please help me?!?!?!
Click to expand...
Click to collapse
Yes. See the FAQ entry on Howard Forums - I wrote a piece on how to fix this. I am running the Imate ROM.
Click to expand...
Click to collapse
Can you point a link to the download that you mention in the FAQ.
I have the updated ROM but unable to get the GPRS working for T-Mobile USA. Many thanks in advance.
alright i got my GPRS back up and running.
i just added a new connection, called it T-MOBLE GPRS and set the access point to internet2.voicestream.com.
most people on this forum mention how this particular ROM seems to run faster, but i havent really noticed any performance increases yet
Possible help GPRS, etc
This might be of benefit to some with the GPRS trouble after update.
1. I did the Imate ROM update and had lots of trouble with GPRS MMS etc..
2. Didn't know how to fix so - I started over...
3. I installed the Qtek ROM and had the same connection issues.
4. Called T-Mobile - got a 3rd level tec and he suggested something I had not heard before. Now keep in mind that I had reset several times hard and soft. He had me go inot Comm and hit the phone icon - and turn it off and on. I am not sure exactly why - but it worked! His explanation was that since I was going back and forth between work and home that the phone (which is supposed to switch automatically didn't and) got locked somehow. I am pretty new to all of this but already did 3 ROM updates - so learning a lot.
5. Now all my connections work the way they are suppose to. Only ONE connection and that is wap.voicestream.com as it should be. My WiFi connection is blazingly fast! I am a happy camper - but I went around and around with this for about 2 days before getting a tec that gave me this advice.
Perhpas someone can tell me which is newer (better) the Qtek or the Imate ROM??
Thanks,
Shep
ok i have searched all over howard forums and here about the GPRS settings for T-Mobile USA.
in one particualr post it mentions you have to set the appropriate access point for your type of internet service. Personally, i have the T-Mobile total internet for $29.99.
I have applied both of these setting as my access point
internet2.voicestream.com and wap.voicestream.com
both of these settings allowed me to connect to the GPRS network, so i guess my question is which setting should i be using????
T-Mobile is shipping all these devices with wap.voicestream.com, and has opened the ports for people on the "real" internet service using it.
If you use "internet2", you will have problems with MMS, since you can't send MMS through that AP. There are workarounds for this but they are messy. My recommendation is that you use wap.

GPRS Setting with FIDO

I'm using Cingular 8525 (unlocked) in Canada with Fido sim, where can i change the GPRS setting on the phone? i don't see any place that can change it? thanks in advance!
look what I found when I googled Fido "GPRS Settings"
http://www.dslreports.com/faq/7418
In any case, Ross Barkman's page is the best for finding your telco settings.
http://www.taniwha.org.uk/gprs.html
To change your settings you have 3 options (I've included details instructions so follow them carefully):
Option 1.
1. Go the box the phone came in
2. Pull out the little book that says user manual
3. Open the book up
4. Read it.
Option 2.
1. Scroll to the top of this page
2. Click on XDA-Wiki
3. Go the Hermes Section
4. Read it.
5. Read it again, so you understand everything not just the GPRS problem.
Option 3 (and I'm gonna hear about this from pof).
1. Click Start
2. Click Settings
3. Click Con... Argh, I can't sorry man... you're gonna have to pick 1 or 2.
Forgive me pof, I started feeling sorry for the newbie. I promise I won't do it again!
thanks! i already know what the setting is, but i'm just wondering that will Cingular allow me to change the GPRS settings?
If the phone is unlocked, there is nothing stopping you from changing anything on the phone. For all purposes Cingular is just a name written on your phone, Cingular the company has nothing to do with you anymore unless you have a cingular SIM in your phone.
Thanks for replied, the problme is, the Cingular stock rom doesn't have any icon that let me to change the GPRS setting! there should be a "Network Wizard" on Setting-->Connection , but there is non! when i click on GPRS setting, it only allowing me choose either "PAP authentication" or "CHAP authentication" . i have been playing the GPRS setting for a long time, but didn't get anyting, so should i flash to other rom? thanks in advance!
We are having the same problem
I have an 8125 running with a Movistar Mexico SIM and last Sunday I got its replacement: an 8525, I spent most of the Sunday (and the several days before) reading threads and doing all procedures to unlock it until I succeeded, so now I have an 8525 unlocked supre CID and all that ... "running" with the same SIM and same GPRS set up but I haven´t been able to navigate internet on GPRS (stalls in the "opening" status), I installed spb GPRS Monitor and the traffic is zero Kb on all tries that I´ve made to connect to the internet. I set also my Gmail account which is set up to retreive amails every 15min and although generates GPRS traffic the behavior is totally different as in my 8125. About MS Messenger and Hotmail the GPRS connection hasn´t been imposible. I´m a newbie I know it!! But you expert guys should help us at least with comments, I agree that some people make repeated questions because they don´t want to read, this is not our case, I´ve read a lot and I´m sure eeric di´d it too. PLEASE HELP....
Use this as a guide to putting in GPRS and MMS settings.
--
Substitute the settings for your network.
--
http://bnycastro.blogspot.com/2006/12/smart-gprs3g-and-mms-settings.html
Thank you Bny! I do know how to make it and also set the proper strings in my case APN would be internet.movistar.mx and the user name & paswrord is movistar. That´s not really the problem, in fact I do know that I have a connection to my network, the problem is that something happen 8525 than doesn´t allow me to route my connections thru other routes but the one that Cingular has a preset. I really don´t know if is it the Ext ROM, my SIM card (not a 3G card) or the network itself since is not a 3G network !!!?
have any of you guys considered doing a hard reset and then soft reset before the 3 second customization? that way none of the cingular stuff gets installed?!?
luiggi said:
I have an 8125 running with a Movistar Mexico SIM and last Sunday I got its replacement: an 8525, I spent most of the Sunday (and the several days before) reading threads and doing all procedures to unlock it until I succeeded, so now I have an 8525 unlocked supre CID and all that ... "running" with the same SIM and same GPRS set up but I haven´t been able to navigate internet on GPRS (stalls in the "opening" status), I installed spb GPRS Monitor and the traffic is zero Kb on all tries that I´ve made to connect to the internet. I set also my Gmail account which is set up to retreive amails every 15min and although generates GPRS traffic the behavior is totally different as in my 8125. About MS Messenger and Hotmail the GPRS connection hasn´t been imposible. I´m a newbie I know it!! But you expert guys should help us at least with comments, I agree that some people make repeated questions because they don´t want to read, this is not our case, I´ve read a lot and I´m sure eeric di´d it too. PLEASE HELP....
Click to expand...
Click to collapse
I suppose there could be a number of reasons for this. But here is a consideration from my experience albeit on a different network. I entered all the details for my O2 connection as published on several different internet sites. Initially I could not get beyond "connecting" but found a minor error in what I had entered. Now I got as far as "Opening" but never actually open a site. I gave up but happened across a website that suggested that if you get that far i.e. "to opening" then perhaps the only fault would be the port number in proxy settings for HTTP. I checked and it was correctly set to "80". I did searches on the internet and found one that suggested port "8080" and it worked straight away. I only suggest that you check the port number and whether there are alternatives if you are getting as far as "opening".
Mike
eeric said:
Thanks for replied, the problme is, the Cingular stock rom doesn't have any icon that let me to change the GPRS setting! there should be a "Network Wizard" on Setting-->Connection , but there is non! when i click on GPRS setting, it only allowing me choose either "PAP authentication" or "CHAP authentication" . i have been playing the GPRS setting for a long time, but didn't get anyting, so should i flash to other rom? thanks in advance!
Click to expand...
Click to collapse
Do you have Start>setings>connections>connections
Note two "connections" and if you do you get a page titled connections and Two headings 1. My ISP and 2. My Work Network
Mike
axiom said:
Option 3 (and I'm gonna hear about this from pof).
1. Click Start
2. Click Settings
3. Click Con... Argh, I can't sorry man... you're gonna have to pick 1 or 2.
Forgive me pof, I started feeling sorry for the newbie. I promise I won't do it again!
Click to expand...
Click to collapse
You're not scared of him are you!!!
Mike
Thanks Mike and shogunmark! I´ll try the trick to avoid the customisation from Cingular; as far the port setting that´s a good point, however my screen for connection settings only shows 2 tabs: 1)Tasks and 2) Advanced, the 3rd tab (Proxy) that is present in my 8125 is missing in my 8525. Any ideas to make it appear or change the port? Thanks again you guys!
I did it, but it did not work.....
I just tried but it didn´t work either.... let´s see what´s next. Thank You!
shogunmark said:
have any of you guys considered doing a hard reset and then soft reset before the 3 second customization? that way none of the cingular stuff gets installed?!?
Click to expand...
Click to collapse
I did what shogunmark suggested and it didn´t work either, I´m wondering waht would be the correct proxy server configuration, besides the port number I really don´t know the type of connection (http, wap, sec wap or scocks 4/5), neither the server name
I made the connection
I allways had the right "parameters" to set a proper connection, but I realized that the connection speed is extremely slow (5 Kbps at the most). I open another thread related to the use of a G3 device with a non G3 SIM / network. Thank you all for your help.
luiggi said:
I allways had the right "parameters" to set a proper connection, but I realized that the connection speed is extremely slow (5 Kbps at the most). I open another thread related to the use of a G3 device with a non G3 SIM / network. Thank you all for your help.
Click to expand...
Click to collapse
If you manage to make progress in improving connection speed, it would be useful to post a solution on this thread. Hope you succeed.
Mike

EMERGENCY!! newbie needs help with internet

so i bought and i-mate jasjar last week, came home yesterday! i have T-MOBILE i had a T-mobile 3G but i got this now. so i put in my SIM Card and the first thing i wanted to do was test out the internet BUT IT DOESNT WORK!!! and i want to know why!?!? and how i can fix this PLEASE!!! so i type in a website like nba.com and this message comes up "cannot connect for unknown reason. To check you connection settings and chnage them if needed, tap settings. if this problem continues reset your device accoring to your manufacture's documentation and try again" what does that mean? PLEASE help i really need the internet and i just got this pda yesterday!! =[ and one more thing i hardly get service anywhere is it t-mobile or the phone??
Welcome to forums
1st thing: Relax!
Then try to do a hard reset, instructions here:
http://wiki.xda-developers.com/index.php?pagename=Universal_Resets
And have a deep read here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Good luck,
thanks for the welcome
IT DIDNT WORK!!! i did the reset and the same pop up comes up...whats GPRS 3G?? or GSM?? i have T-Mobile had the G1 before....i need internet =[
Lu354 said:
thanks for the welcome
IT DIDNT WORK!!! i did the reset and the same pop up comes up...whats GPRS 3G?? or GSM?? i have T-Mobile had the G1 before....i need internet =[
Click to expand...
Click to collapse
Ok did you try to get internet setting from your operator ???.. some time you may need to get it...and did you mean you don't get proper phone signal beside not getting internet ???? is so then you can upgrade your radio rom... instructions in the wiki ( 2nd link in orb's post).... and please keep us updated of any progress...
Cheers
Rajiv
rajivshahi said:
Ok did you try to get internet setting from your operator ???.. some time you may need to get it...and did you mean you don't get proper phone signal beside not getting internet ???? is so then you can upgrade your radio rom... instructions in the wiki ( 2nd link in orb's post).... and please keep us updated of any progress...
Cheers
Rajiv
Click to expand...
Click to collapse
I second that. I have Vodafone NZ settings .CAB and keep it on a memory card, so that whenever I get new ROM that doesn't come with wizard I just install my .CAB, otherwise you don't get internet, only phone. So find the settings for your provider or ask for someone to post the .cab, then get it on your device and click to install.
The service problem can be either Radio or location or device. Someone on this forum had the same problem and couldn't get proper service at his work. Read the Wiki for the different Radio versions and the correct flashing procedure.
I suggest as a new owner of Uni, you should read the Wiki and forums, it has all the info you need to get you started, addicted and completely in love with your device.
Lu354 said:
thanks for the welcome
IT DIDNT WORK!!! i did the reset and the same pop up comes up...whats GPRS 3G?? or GSM?? i have T-Mobile had the G1 before....i need internet =[
Click to expand...
Click to collapse
Are you asking us what GPRS 3G / GSM is, or is that what pops up?

Categories

Resources