Ok guys, i need some of you to do a bit of testing for me, here is my problem:
When my 3.5G (HSDPA) Data connection is active I cannot make or recieve phone calls.Any incoming call goes straight to voicemail and any number I dial the phone will display "call ended" before it even starts to to ring. The minute I close the data connection the phone works again.
I have done a lot of searching on net and in this forum, some other member are having the same problem. But i think it's only with vodafone, T-mobile don't seems to have this problem. What T-mobile do is to disconnect the data transfer ot reduce it to only 3G while calls comes in. BUt vodafone don't do that, it receive phones ok when in 3g mode but no ok in 3.5g at all. It doesn't switch itself.
So please if you have a vodafone and Athena, try go to Internet, and make sure it's 3.5G, while data is transferring, make a phone call to yourself and see whether it gone through. Please can t-mobile user test it and confirm it does work on your device as well. Thanks
If it's vodafone's problem.....i will have a very long call with them tomorrow then
p.s. Please make sure you test it "WHILE" the data transfer is active, so e.g. open up a site in Opera, while is loading, make the phone call, i am guessing for T-mobile, it should switch from 3.5G to 3G to enable to call comes in, but for Vodafone, it won't do that and will just reject the call!!!
Thanks in advance!!!
This is the same with all 3.5G devices... Its a problem with the Vodafone HSDPA network.
I was reading about people who purchased a Nokia n95 and got a insert in their box advising that if they experiance problems with in/outbound calls to switch to 3G or GSM!
The only difference between tmob and vodafone is the hardware in the network. tmob is running Nokia HSDPA hardware/software and vodafone use erricson.
My advise it to use the bandswitch application which allows you to turn on HSDPA when needed keeping your device in gsm mode the rest of the time. It will also increase your battery life.
doedoe said:
This is the same with all 3.5G devices... Its a problem with the Vodafone HSDPA network.
I was reading about people who purchased a Nokia n95 and got a insert in their box advising that if they experiance problems with in/outbound calls to switch to 3G or GSM!
The only difference between tmob and vodafone is the hardware in the network. tmob is running Nokia HSDPA hardware/software and vodafone use erricson.
My advise it to use the bandswitch application which allows you to turn on HSDPA when needed keeping your device in gsm mode the rest of the time. It will also increase your battery life.
Click to expand...
Click to collapse
which application will you suggest? btw this is very very bad for me since i use emoze which is a push mail application, my connection to internet is always on, and it always runs at the highest speed (which is HSDPA). Therefore if i have this application open (must do if i want my mail to get push in), then i can't receive phone calls.......
Looks like T-mobile's one is much better in this case, wonder what they whill say when i phone up tomorrow. I think this is quite a serious problem, while you are tramsmitting data ( e.g. liveTV, liveRadio, push mail, downloading, browsing.......)the phone won't work!!!!
I will have a long discussion about this with Vodafone tomorrow and see whether they can cancel my contract......
So T-mobile one will switch itself from 3.5 G to 3G while call comes in?
HSDPA
Hello
I'm using at the moment 3G can someone tell me if I buy the HTC Advantage well it support HSDPA.
If it does how do I activate it do I need a new sim card or do I call Vodafone which is my service provider to activate the feature.
Thanks
Gigino
gigino said:
Hello
I'm using at the moment 3G can someone tell me if I buy the HTC Advantage well it support HSDPA.
If it does how do I activate it do I need a new sim card or do I call Vodafone which is my service provider to activate the feature.
Thanks
Gigino
Click to expand...
Click to collapse
your question is a bit out of the topic, anyway, of course Advantage support HSDPA, most of the sim card already 3G capable, if some reason you have the old type of sim card, then request a new one. You can tell when you connect your device which type of service you are getting. For vodafone you do not need to activate it, it's already been activate.
Try this: http://forum.xda-developers.com/showthread.php?t=286844&highlight=today+plugin+band
or
this: http://forum.xda-developers.com/showthread.php?t=299070&highlight=today+plugin+band
Personally, I would use the first link
doedoe said:
Try this: http://forum.xda-developers.com/showthread.php?t=286844&highlight=today+plugin+band
or
this: http://forum.xda-developers.com/showthread.php?t=299070&highlight=today+plugin+band
Personally, I would use the first link
Click to expand...
Click to collapse
right, thanks for that, i have notice about this application too but don't think is much help here. Basically what i want to do is let my device automatically change from 3.5G to 3G when calls comes in, this program doesn't allow you to do that. It can manually swtich between 3G and GPRS, but not from 3.5G to 3G and not automatically as well.
So here is the situation when you will face problem, if you are using vodafone, and your device is 3.5 capable. When you are browsing on the net, or listen to live radio, or watch live TV, or do PUSH mail, of course you want it to the highest speed and it require you to have continues data transmission, so while you are doing that, you won't be able to receive any phone call at all, it will all goes into your voice message. HENCE you will miss a lot of calls !
From how i see it, this issue is big. And big enough for me to have a long chat with Vodafone and possibility change to T-mobile.
So before i do that, i need to make sure three things, for vodafone user, do you have the same problem? and for t-mobile user, do you NOT have this problem. Is there any ways to fix this?
My contract cancellation fee is about £350 so i need to make sure T-mobile one works before i go ahead, thanks for the help guys.
wu5262 said:
right, thanks for that, i have notice about this application too but don't think is much help here. Basically what i want to do is let my device automatically change from 3.5G to 3G when calls comes in, this program doesn't allow you to do that. It can manually swtich between 3G and GPRS, but not from 3.5G to 3G and not automatically as well.
So here is the situation when you will face problem, if you are using vodafone, and your device is 3.5 capable. When you are browsing on the net, or listen to live radio, or watch live TV, or do PUSH mail, of course you want it to the highest speed and it require you to have continues data transmission, so while you are doing that, you won't be able to receive any phone call at all, it will all goes into your voice message. HENCE you will miss a lot of calls !
From how i see it, this issue is big. And big enough for me to have a long chat with Vodafone and possibility change to T-mobile.
So before i do that, i need to make sure three things, for vodafone user, do you have the same problem? and for t-mobile user, do you NOT have this problem. Is there any ways to fix this?
My contract cancellation fee is about £350 so i need to make sure T-mobile one works before i go ahead, thanks for the help guys.
Click to expand...
Click to collapse
Hey Wu.
I'm with T-Mob and whilst I can receive and make calls whilst surfing or downloading (so presumably Push e-mail aswell), it is not always as reliable as I would like it to be.
It does work and generally allows simultaneous voice and data transmission, but for some reason it sometimes (only on occasion) will 'pause' the internet/data transmission (specifically download) and break the data connection to allow voice calls but automatically resume the data connection straight after the call.
It's a bit confusing sometimes....but that could be due to not knowing whether I'm on HSDPA or 3G at the time?!?
In any event, it does support the two simultaneously and switching is definitely automatic.
I'd go the T-Mobile route if I were you, If the switch is not too costly for you.
mackaby007 said:
Hey Wu.
I'm with T-Mob and whilst I can receive and make calls whilst surfing or downloading (so presumably Push e-mail aswell), it is not always as reliable as I would like it to be.
It does work and generally allows simultaneous voice and data transmission, but for some reason it sometimes (only on occasion) will 'pause' the internet/data transmission (specifically download) and break the data connection to allow voice calls but automatically resume the data connection straight after the call.
It's a bit confusing sometimes....but that could be due to not knowing whether I'm on HSDPA or 3G at the time?!?
In any event, it does support the two simultaneously and switching is definitely automatic.
I'd go the T-Mobile route if I were you, If the switch is not too costly for you.
Click to expand...
Click to collapse
well, switch is very costly......£350. Once thing you need to make sure is whether you are on HSDPA or 3G, because in 3G, you can have voice and data at the same time with no problem, but in HSDPA, you can't, but even that, the best solution (i think it's the T-mobile solution) is when calls comes in, drop the data speed to 3G to allow calls to comes in, once calls finish, bring up the speed to HSDPA, this case you don't miss any calls. Apparently, this isn't the Vodafone way, for Vodafone, if you are on HSDPA, the system simply don't do anything therefore you miss all your calls.....
Today i have been testing push mail, looks like Microsoft knows this issue too so whey they only boost up to HSDPA when checking mail with server, once it's finish, it's drop to 3G again. So direct push is ok.
But there are some other third party software (most of them!!) which doesn't do this, therefore you will just simply miss the call.
e.g. If you are browsing internet, while the internet is loading, you will just miss all your calls.
I kind of need someone with vodafone to confirm this behavior, but i am 80% sure i am correct, therefore i will call them up tomorrow and see what they say.
Wich part of Vodafone has got HSDPA??? I thought it's standart UMTS (384kbps)???
vasil said:
Wich part of Vodafone has got HSDPA??? I thought it's standart UMTS (384kbps)???
Click to expand...
Click to collapse
quite a lot of places got HSDPA already, most of the London at least, i did a speed test yesterday and i am getting 1.3Mbps (1300kbps). very fast indeed but useless if we keep missing calls......
wu5262 said:
Ok guys, i need some of you to do a bit of testing for me, here is my problem:
When my 3.5G (HSDPA) Data connection is active I cannot make or recieve phone calls.Any incoming call goes straight to voicemail and any number I dial the phone will display "call ended" before it even starts to to ring. The minute I close the data connection the phone works again.
I have done a lot of searching on net and in this forum, some other member are having the same problem. But i think it's only with vodafone, T-mobile don't seems to have this problem. What T-mobile do is to disconnect the data transfer ot reduce it to only 3G while calls comes in. BUt vodafone don't do that, it receive phones ok when in 3g mode but no ok in 3.5g at all. It doesn't switch itself.
So please if you have a vodafone and Athena, try go to Internet, and make sure it's 3.5G, while data is transferring, make a phone call to yourself and see whether it gone through. Please can t-mobile user test it and confirm it does work on your device as well. Thanks
If it's vodafone's problem.....i will have a very long call with them tomorrow then
p.s. Please make sure you test it "WHILE" the data transfer is active, so e.g. open up a site in Opera, while is loading, make the phone call, i am guessing for T-mobile, it should switch from 3.5G to 3G to enable to call comes in, but for Vodafone, it won't do that and will just reject the call!!!
Thanks in advance!!!
Click to expand...
Click to collapse
I have tested on 3 Hong Kong using 3.5G, I was downloading a 6M file using ftp client and the transfer rate > 100kByte/s (so it must be using HSDPA) and the indicator shows "H" instead of "3G", I made a call from my other phone and it rings! So i guess it's the Vodafone problem instead of U1000.
Tommy
tommy1971 said:
I have tested on 3 Hong Kong using 3.5G, I was downloading a 6M file using ftp client and the transfer rate > 100kByte/s (so it must be using HSDPA) and the indicator shows "H" instead of "3G", I made a call from my other phone and it rings! So i guess it's the Vodafone problem instead of U1000.
Tommy
Click to expand...
Click to collapse
yes i am guessing the same too.......thanks for your help, now we just need one more Vodafone UK user to confirm this.
slightly ot but I wonder is vodafones issue simliar using the three (uk or ie) networks?
ANyone using Advantage or similar model with the three HSDPA network?
it would certainly give me food for thought before my purchase..
weareborg said:
slightly ot but I wonder is vodafones issue simliar using the three (uk or ie) networks?
ANyone using Advantage or similar model with the three HSDPA network?
it would certainly give me food for thought before my purchase..
Click to expand...
Click to collapse
i doubt Vodafone is the only one, basically is to do with their network hardware and protocol, if other company uses the same, you will be in the same situation with me. I have heard member here report that some operation in Asia and Europe acting the same, so once again, it's not just Vodafone (i think).
Same problem with Three in Sweden...
and I´m pretty sure that they are using Ericsson equipment here. Anyone else in Sweden with the same problem?
TYTN Black 2.5
Radio 1.41.00.10
Buzzing
I have a Hermes through Vodafone and recently flashed with AKU 3.31 so can tell when I am connected via HSDPA. I am using FlexMail 2007 and I have been having the same problem that you describe. Some of my incoming calls go straight to voicemail, paricularly since with the IMAP IDLE function on FlexMail is frequently connecting. When I try to make calls I end up having to close FlexMail before making a call. By coincidence, I just contacted T-Mobile yesterday, and I found two other reasons for switching: 1) Web 'n Walk -- up to 1GB per month under their fair usage policy, the closest I have found to unlimited data in the UK and at a very reasonable price, and 2) Business One Plan which allows you to use your inclusive minutes for calls to North America and Europe for no extra charge. The only downside that I can see with switching to T-Mobile is that sms bundles are separate, while with Vodafone they are included in the data packages, and I will lose access to Vodafone Text Centre, which allows me to send sms messages from my computer within Outlook over the internet (and interestingly counts these as sms messages sent from the UK no matter what country I am in, so all messages I send using this are included in my bundle).
I can now confirm now at least all Vodafone UK customer will have this problem when they connect to HSDPA, i have cancell my contract with them, i pay my remaining contract fee which is £320 ! I wrote a 3 page long letter to them explaining this to them, the reason of my cancellation is because their network issue, not mine. I have phone them a lot of times as well, the answer i got is "don't use 3G then, just use GPRS!".
Anyway, i am now on T-mobile network, and the above problem is no longer here, i connect to HSDPA, if calls comes in, the network will drop itself to 3G for me to answer the phone, then up again to HSDPA once the call is finish, sweet!
wu5262 said:
I can now confirm now at least all Vodafone UK customer will have this problem when they connect to HSDPA, i have cancell my contract with them, i pay my remaining contract fee which is £320 ! I wrote a 3 page long letter to them explaining this to them, the reason of my cancellation is because their network issue, not mine. I have phone them a lot of times as well, the answer i got is "don't use 3G then, just use GPRS!".
Anyway, i am now on T-mobile network, and the above problem is no longer here, i connect to HSDPA, if calls comes in, the network will drop itself to 3G for me to answer the phone, then up again to HSDPA once the call is finish, sweet!
Click to expand...
Click to collapse
Glad you got it sorted Wu & welcome to the T-Mob club.
How do i use HSDPA?
I get GPRS/3G as options in the connections box...
I only ever see 3G in the icon at the top.
Im on t-Mobile UK
Hello,
I have a DOPOD D810 and using with Vodafone-SP. When I have the 3G on the calls least about 11 seconds (sometimes 9 seconds) and without 3G (the old GPRS) the phone calls work perfectly.
Anyone had the same problem or know why it's happening?
sometimes, when iam connected with pc (usb) and share internet connection to it. i dont try it with gprs.
but when i have 3g connection without pc, works perfect
Is HSDPA in your region? Because i think i have read some posts where the HSDPA implementation makes that problem. Just turn off HSDPA support and see if its ok.
i dont know, but icons switching between 3g and H
i'm having the same problem too. The calls will drop in less than 10secs in 3G mode but with normal calls. Checked with the network provider and the Dopod HQ. Network provide says it could be the hardware problem and the Dopod HQ says it could be the network problem.... this is making me sick. And some Expert says this is normal to PDA's 3.5G phone.
Basically I can say that depends of the cell, I mean, sometimes 3G calls works fine and sometimes not, usually the ones who doesn't work fine are in different 3G cell (becasue I'm in different location).
So, can be both, a network problem (some software or hardware in the cell antena) and the phone (who don't 'talk' with the cell properly).
I search and a lot of spanish Vodafone users (Trinity) have the same problem.
just noticed that after softreset the 3G signal becomes perfect and calls signal will stay strong. But after i awhile without making calls out or incoming calls. Then the nightmare happens again. Checked with the Dopod hardware HQ, they says if the 3G signals drops then the GSM will drops too. So, it couldn't be the hardware unit problem.
All,
Are you experiencing problems with the 3G network?
I work in the city near Liverpool Street and for the last couple of weeks I am experiencing problems when logged on to the 3G network.
For example when I dial my mobile it goes straight to my voicemail.
Some of my work colleagues are unable to connect to the 3G data network.
Anyone else experiening this?
If I switch back to the GSM network everything works fine.
I have tried ringing T-Mobile and can not get through to them,
I am using Black 2.5 WM6 and radio 1.41
Thanks
Msuk
not experienced probs
Been OK for me. I use a virgin sim but believe it uses T-Mobile network. Work in same area.
Same problem here in Manchester - 3G has been fine and rock solid until Saturday night and all hell has now broken loose....
Works OK at first, then no calls can get through - datarates are up and down like a tarts knickers (if available at all) and occasionally cell disappears totally. Move into city centre and all is well again :-/
Ruled out a device problem by trying another device
T-Mob are aware there is a problem with 3G at the moment but customer services were unable to point to a resolve time.
In the interim tho (incase you didn't guess) you can force your device onto GSM rather than 3G if missing calls is critical for you when the network's having a play up.
Hey Guys
yeah t-mobile have serious issues with the 3g network at the moment (as of this lunch time). Its there number 1 priority issue and have every one and his brother looking into it.
In the meantime, they have told me to drop my calls down to GSM - in reality this means that you won't be able to make video calls but thats pretty much it.
Start->Settings->Phone->Band-> "Select your network Type" to GSM (from Auto.
London/ Canary Wharf - same problem
Same problem with 3G in Canary Wharf in London - both on Hermes and Trinity. Switching to GSM solves the problem.
Sometimes people can not contact me.
Outgoing calls - people hear me fine, but I can hardly hear them.
Have tried various radio 35, 38 and 41. And various ROM - WM6 and official HTC WM5... Same problem.
I've got a T-mobile UK touch plus.
Currently, if I am using the data connection then all incoming voice calls are being sent to voicemail. This occurs with a GSM connection, which is part of the spec and is fine, but also with the 3G connection, which should allow the incoming voice call through. I have spoken to t-mobile and they acknowledge this problem and say they are working to fix it.
Is it likely there will be a fix for this? Is there a radio ROM already available that fixes the issue?
Sorry if this has already been covered - I searched with a pretty wide variety of terms and didn't find anything conclusive.
I have the same phone, same network... and it still rings while i have the "3g connected" symbol (3g with two arrows pointing left and right) showing.
Havent tried while connected to GPRS cuz im not sure how to force it into G mode while im near a phone.
Sorry, I should have been clearer - the phone will ring with an unused 3G connection, but not when data is actually being sent/received. This is the behaviour you would expect from GSM, but the 3G spec should allow voice calls through regardless of data - my Vodafone v1605 has no problem with this. T-mobile say it is the device not the network, I just wonder how likely I am to get a fix for this? It could be a problem with activesync using the data connection quite frequently.
A good way to test it is with google maps, or something that will maintain a constant connection, then call your phone. 3G should put the call through, but it will be rejected to voicemail instead.
FYI to put into GSM mode;
Settings>Phone>Band>Set top option to GSM, leave bottom on Auto
same problem here. but i only expreienced that randomly
i know that gprs can not handle data and voice. but 3g should, right?
Yes, 3G should be able to run voice and data streams simultaneously without any problems. I'm surprised there is not more interest in this because it seems to be a pretty major problem with the device if you cannot receive calls while browsing or otherwise using the data connection.
Me too
I experienced this too. I have an direct HTC Touch dual rather than the t-mobile branded version but I'm using a t-mobile sim. I use Exchange Activesync and am missing calls all the time.
fwiw, i experience the same with a Nokia e61 on 3-AT network with exchange active.
It seems that T-mobile have fixed their network today to allow calls while using data. Bonus.
Hi everyone
I'm using Singtel ROM version 1.31.871.14 with Radio version 1.58.16.27, and I have complaints from people who said they called me but I never see a missed call on my Touch Dual device.
Did anyone suffer same problem?
Do I need to update the ROM or Radio version ? if yes, which version should I use ?
try this changing your network type to GSM
settings > phone > band
when your device is online with gprs you will not receive calls.
changing to gsm will make it worse...
I have a same problem.
Here in my house where I should have full reception, I have only 2 lines and it falls to 0 from time to time.
Does anyone know anything about it? Is it radio rom problem or?
I also would like to know which radio rom gives the best reception - if not the default one delivered onto your phone.
My info - T-Mobile branded HTC Touch Dual (named Touch Plus by T-Mobile).
Operator - T-Mobile
Country - Netherlands.
Very poor reception, also when only GSM Band selected. Phone is now in for repair by T-Mobile - i think it has an antenna problem but could not get my finger at it.
Anyone any info to lighten things up ?
Would be highly appr.
snudel said:
when your device is online with gprs you will not receive calls.
changing to gsm will make it worse...
Click to expand...
Click to collapse
I don't believe that the above is correct. As far as I am aware, calls are independent from data. I have GPRS connected all of the time, and can still send and receive calls.
Data and calling use and not independant - when you make a call notice that your GPRS/HSDPA connection drops and then restarts when you end the call. Texts are not affected as you can send/receive texts in mid-call as well as during a data connection.