Database Users

Poor WiFi! Please help!!!

Hello.
I have recently bought for second time a Qtek 9100 and i have noticed that it has a really poor reception, regarding wifi signal.
More specifically, if i move to next room( few meters away) i loose half strength of signal, and if i move another room (less than 10 meters from my pc) i barely have signal (around 20%)!!!
With a Qtek 9000 i had before, in the same room i had around 90% wifi signal and with my laptop the same!
I have to notice that i selected "best performance" in wifi settings( but the strange thing is whether i have it in best performance or best battery life i can't see any difference).
Is this a hardware failure? If so, i should move quickly to get an exchange device before the replacement period ends.
Thanks in advance for your help!

same problem, tried the wifi g hack, no results. I suggest you try that [wifi g hack] any help from anyone else would be good though

Yes, i have tried that, but no luck.
No change with that!
Is the poor signal normal? Any other 9100/Kjam user to share his feedback?
Please tell your experience as to know if my device is defective, in order to move quickly tomorrow to exchange it.
Thanks!

well i dont know, i get normal signal at home or on anyother open home wifi network, but at school which has wpa-tsk settings, i can only access the wifi when im across the hall. they have another router in the other building, but i can be 5ft away from it and get nothing

Hmmm, i have problems whenever i try to connect to router, usb wifi key, public access point, anything. Just 10 meters away and signal goes close to nothing. So, i am convinced that it is a defective unit.
If anyone else can tell us their experience...
Ok,thank you for your help!

Ur lucky you can connect at all.
I can't even connect to my home wifi set up!
Well I can if I plug the Wizard into my laptop via USB!

Have you guys tried running this CAB? I think it does more than change one registry setting. I have a QTEK 9100 and it worked well for me. No issues with distance or performance (at least not yet). Using a Belkin Pre-N router. Make sure to soft reset after running the CAB on the device. Hope it works for you.

Did nothing for me,
Still can't connect to my home WiFi

yea i have this installed now for about 2 weeks.no additional results

Yes, i have installed it too, no luck with it...

Hmmm, things get complicated.
I tested an 9100 and a Qtek S200 in a shop (demo phones) and i have seen that their wifi is close to my 9100 as far as it concerns the signal.
So, if this is the normal, this sucks!!!
Since 3 days that i have started investigating the case, i have compared my 9100 with a Dell Axim X51v, a Palm Lifedrive and a Qtek 9000, all in the same place.
The results:
Palm lifedrive: 90% signal
Qtek 9000: 80% signal
Dell Axim 51v: 50% signal
Qtek 9100(mine): 25% signal
What the heck!!!
I start to believe that 9100/S200 have a very bad wifi module, regarding it's signal ability!
Any other feedback?
Noone uses his wifi?
Thanks!

I can only tell you that I have the same. the WIFI modukes are not the best you can get.
I can use it but it looses the signal quite often by just moving the phone. :?

Yes, i believe that all new Qtek's-after the tests i've done- have bad wifi modules( except maybe for Qtek 9000, all the others are crap)!

Really low wifi signal!

Appologies if this has been covered elsewhere, but ive trawled so many forums i forget where everything is! (noob)
I have my lovely new MDA vario on t-mobile, runs fast, everything works great, however, my wifi signal from my router (asus WL-500G) is really poor even in the same room as the router! forget about the room next door! I have set the device for "maxumim performance" (less battery) and have set my router power settings to maximum, but i still get very bad signal! im sure this is my MDA as my laptop connects to the router no problems from upstairs or garden! Im using the standard wifi software, thought about hitchhiker although user reviews seem to suggest that it "leeks" data and is unstable! Could anyone please suggest what i could do?
Many thanks,
Luke

Hypno said:
I have my lovely new MDA vario on t-mobile, runs fast, everything works great, however, my wifi signal from my router (asus WL-500G) is really poor even in the same room as the router! forget about the room next door! I have set the device for "maxumim performance" (less battery) and have set my router power settings to maximum, but i still get very bad signal! im sure this is my MDA as my laptop connects to the router no problems from upstairs or garden!
Click to expand...
Click to collapse
actually this is quite common problem with this device, some people complained about that already. same thing is with my wireless network - sometimes Wizard is completely 'blind' for WiFi signal, even if router is in the same room, and i need to invoke connection manually from network card manager. with iPAQ rx3715 which i used before Wizard i never had such problems and WiFi worked flawlessly...

well, you can increased the signal performance a bit better if you change the setting on your Wifi to best performance, but it will drain your battery...

Is it worth taking my MDA back and getting a new one? i have already set the network adaper to maximum performance (less battery)! If its a general problem with alot of MDA's will a new handset fix this? or what about upgrading the radio? im using all the standard ROMs etc that came with the handset at the moment, im scared of messing it up/loosing access to my unlimeted browsing (that i pay £9.99 a month for ) Im happy with the menu speed and everything its just the wifi letting me down! If upgrading the Rom/radio is advisiable could someone please tell me what version works with the MDA?
My current versions are as follows: (this was bought brand new last week so im assuming i have the latest t-mobile rom?)
ROM: 2.21.2.6WWE
Radio: 02.19.11
Protocol: 4.1.13.09
Ex Rom: 2.21.2.109
Many thanks for everyones help.

try to tweak Wifi to used a G signal from the default B signal...if your Wifi network can accomodate G signal also....for further information look at here http://forum.xda-developers.com/viewtopic.php?t=38898 and
http://forum.xda-developers.com/viewtopic.php?t=53784

Cant say I have any trouble at all with the wifi. Can use it in any room in the house with no problems. I would first check out a new unit and if thats the same then maybe it doesnt like your router ?

TYTN - Weak WIFI Signal

Hello All,
I am wondering if you can help. I have a Linksys N router at home which is supposed to be 4x the area of coverage from a g. It is in my basement and the signal in my bedrooms is very weak. I purchased a Linksys signal booster and plugged on the first floor to repeat the signal to the bedrooms.
Here is the problem: I use my TYTN on the first floor close to the basement window and the signal is ok but when I move farther on the first floor the signal becomes very weak - not to mention how weak it is upstairs in the bedrooms.
I tried it with my Univeral and it is a killer full bar signal. This leads me to believe it is either my wifi is busted on my TYNT in terms of reception or they have very weak WIFI antenas. Can someone confirm if they have a similar problem?
Thanks,
Gilbert

yes i think there is a problem with the signal
he is very weak!

Both Universal and Blue Angel have better wifi signal than hermes...incredible... I wonder how htc project device...

Both Universal and Blue Angel have better wifi signal than hermes...incredible... I wonder how htc project device...

At least it got better WiFi-signal than the Wizard...

Change the mode to 'best performance' and try again.
Cheerio
Howard

El_Mar1ach1 said:
Both Universal and Blue Angel have better wifi signal than hermes...incredible... I wonder how htc project device...
Click to expand...
Click to collapse
I don't know about Universal, but I have a BlueAngel and it doesn't have better wifi signal than Hermes. Hermes a lot better for me, mine is an HTC TyTN (WWE) #628.

FWIW I have both Blue Angel and Wizard devices -- the Wizard's WiFi is far superior to the BA. The BA can barely pick up the signal for my office network, but the Wizard can connect to it from outside.

You should try to adjust the battery vs. performance slider in wifi settings
and report if the signal is stronger then.
I haventh had the opportunity to test the wlan yet myself.

Guys, i have use ALL HTC devices so far and i can surely say that their wifi chipsets in terms of signal strength is totally crap( i have made lots of tests comparing to other PDA brands).
I haven't used an HTC Hermes so far but i am afraid( judging from your saying) that the problem still persists.

I've done a quick test: opened wififofum on BlueAngel and Hermes, and walked around the house.
BA found 13APs, while TyTN found 22. At some point BA was seeing 7/13 while TyTN 11/22.
So, TyTN is far superior

Well here is the deal.
I tried my universal in my bedroom and it has full bar and then tried it with my Tytn and it has one bar!!!!!
I have a linksys N router in my basement and a signal booster in the first floor and this is adquate to boost the signal to my second floor bedrooms. But instead, all other devices have excellent reception but my tytn has one or two bars to the max when i put it in best performance mode. I am running a surge on wifi signals in my house and it is still weak.
WTF
Gilbert

Sorry If I'm kinda jumping or hijack this thread. Although this thread I guess is better than I start a new thread. My Prophet also sucks when receiving WIFI signals. I have an Alpine, an 02 Zinc, a nintendo DS, a laptop. dudes, my prophet couldn't even receive signal on the next room adjacent to where my router is. but for everything else in my devices, it can go as far as outside my house. probably 15meters away from the wifi, but can still browse. my prophhet can only receive wifi signals if i put my phropet besides the router itself. then slowly moving away but not exceeding 10 FEET. I mean what the hell is the wlan for if it ain't going further than 10 eet from the router. in my devices here's from the farthest to the weakest:
1. My Laptop of course: can still watch youtube outside the house.
2. My Alpine: dudes the signal rocks! even thru my inside gates.
3. My Zinc: slightly nearer than my alpine.
4. My NDS: kinda halfway than my Alpine.
5. My Prophet: worse: you should be beside the router. then why i don't i just open my dang PC and browse from it.
I have all these device with me.
for about sometime I also had the nokia n91. wifi signal's pretty good too. I just sold it out since when browsing heavy sites, the explorer turns off. I freakinly hate my prophet for it's ridiculous wifi connection. Currently I'm flashing all available rom there is just to test my WIFI reception. Hope you guys observe my tests. thanks!

What I want to say is that the wifi singnal has matters with the barrier in the space and the network condition itself. Beside that ,I made a test before,the wifi singal on WM6.1 was better than WM6.Maybe you can try to update your OS version.

Poor(?) WLAN Reception

Is it normal that about 15-20m from my home WLAN access point, TyTN loses the signal. Even within 4m from the WLAN station, the signal bar won't go to the highest level?
Is this normal behaviour?
I have used laptops with internal WLAN cards that can reach the access point from about 50m away without any problems and signal level at good.

same happens to me, my dell laptop works just fine but my tytn looses signal 8-10 meters from wifi spot...

Change the power save mode to best performance, to see if it helps:
start - settings - connections - wireless lan - power mode

Although it doesn't sound like the case, it is possible for the radio receiver to be overloaded if the signal is too strong as would be the case with it right next to the AP.
Bit like trying to listen to music standing next to a speaker chucking out 10kW
David.

Yup, have tried that power save/performance thingie. Wasn't much difference wether the powersave or performance was at it's highest setting.

Hi, Which is your serial number...starts with HT6??? ?
Bye.

Yeah i can agree my wifi signal is poor on my MDA Vario II, worse than my Vario, and far below my laptop,
it sucks as i live just near a star bucks and have a 1 year t-ob hotspot subscription.

not sure if its the same problem but my vario2 constantly drops its wifi connection and starts searching for others regardless of signal strength. When i called T-mobile they confirmed it ws a hardware fault and are sending me a new replacement.

Wiper said:
Is it normal that about 15-20m from my home WLAN access point, TyTN loses the signal. Even within 4m from the WLAN station, the signal bar won't go to the highest level?
Is this normal behaviour?
I have used laptops with internal WLAN cards that can reach the access point from about 50m away without any problems and signal level at good.
Click to expand...
Click to collapse
poor WLAN reception was quite an issue in HTC Wizard and unfortunately problem remains with HTC Hermes/TyTN as well. big shame imho, however since i have web'n'walk deal, i don't use WLAN in my Vario II at all.

ferrari said:
Hi, Which is your serial number...starts with HT6??? ?
Bye.
Click to expand...
Click to collapse
The s/n is HT628F...

I have the same problem described above. Very weak signals and constantly dropping connection / looking for other signals. I have an M3100. Is it a ROM or hardware fault?

Same problem here.
2 laptops work fine, as did my HTC Prophet (Orange M600).
I returned the M600 and went for the M3100 instead. Little did I know the M3100 would have problems picking up the wifi signal from my router where the M600 had NO problems at all.
I've been considering replacing the wirless router for one with a bigger range, or installing a signal booster of some sort.
I thought maybe I have a duff phone, but looks like it's the norm.

So far at least my replacement Vario2 isnt displaying the previous wi-fi sigal dropping problem so maybe the problem was ironed out on the newer models - my old serial number was HTC623 and the replacement is HTC624

same here - very weak wifi on serial - HT634xxx
Yes i need to also confirm that my unit is suffering from very weak wifi signal.
Right now im siting by my 838 Pro and my notebook, my notebook has "full signal (5 bars)" but my 838 pro has "very weak signal (1 bar)"
my unit has serial number of HT634xxxxxx
bought in bangkok 4 days ago.
Thanks for any inputs
Cheers
NR

Just got my phone this week, serial number is HT635, WiFi performance is crap.
I've only managed to have it work once so far for about 20 minutes, even if I stand next to my router.
Doesn't work at work either.

magicalex said:
not sure if its the same problem but my vario2 constantly drops its wifi connection and starts searching for others regardless of signal strength. When i called T-mobile they confirmed it ws a hardware fault and are sending me a new replacement.
Click to expand...
Click to collapse
Are your sure they said it was a hardware failure??
I have the same problem. Sitting about 5 ft. from my wireless router the Tytn drops the connection, displays 2 wireless icons in the topbar and wants to connect the the wireless router of somebody else. I have to delete the wireless settings and re-enter them in order to get WiFi working again. The signal is also very weak and after 10 meters the connection is gone. HT633.

Pardon my ignorance, never tried wi-fi, but anyway... Couldn't be a reason that AFAIK 'g' mode is turned off by default? I thought I saw it in the one of the tweaking utinily...

What ??? The Wi-Fi in TyTn is that very bad ???
I hate to say that I just ordered that phone with T-Mobile NL ! And I ditched my Magician. The reason was that I want that Wi-Fi !!
Poor me

Lurker0 said:
Pardon my ignorance, never tried wi-fi, but anyway... Couldn't be a reason that AFAIK 'g' mode is turned off by default? I thought I saw it in the one of the tweaking utinily...
Click to expand...
Click to collapse
I think your point is accurate there Lurker. I've done some hunting around to find a Registry hack to enable Wifi G which I found here.
I'm happy to report that it actually made quite a difference. Previously the signal would cut out constantly in my living room and was generally useless. After applying the Wifi G hack, I get a medium to low signal in my living room, which is stable. I've tested the bandwidth and it is exactly the same as my PC gets. The Vario II Wifi reception still isn't exactly great, but it works in the rooms I need it to, so that's good enough for me.
Here is the hack (amended for Vario II):
1) Locate the following key: HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS
2) Add new DWORD Value:
name: dot11SupportedRateMaskG
D value: 8

guys, this hack is for the Wizard only and does nothing on the Hermes... the Hermes comes with 802.11g wifi enabled by default.

Wireless Radio range

Hi all. Sorry to start another thread about wifi on the Universal, but there seems to be no resolution in any of the others;
http://forum.xda-developers.com/showthread.php?t=322054
http://forum.xda-developers.com/showthread.php?t=292210
http://forum.xda-developers.com/showthread.php?t=321872
... and these are just the recent ones. It seems there are a lot of us having problems with wireless range/reception. I think the basic questions we're asking are:
1. Is it a problem with the router/ap or the phone?
2. If it's the phone, can it be resolved with a software fix?
3. If it's the phone, is it another problem in the vein of SD cards (some work, some don't, depends on your phone)?
4. Do any of the more experienced members have these issues, and if so, what did they do to overcome/circumvent them?
I know i'm asking a lot here, but I think we would be grateful of even a sticky thread saying "There's nothing you can do about poor WiFi range" - at least then we'd know.
Many thanks in advance,
Gurney Man

Okay - might be onto something...
As stated in another thread, I just installed Radio 1.18 to see if that'd help. Uni said I had a Wireless connection to my network as I was rebooting it... i'm in the other room, so that's promising. However, I now get a nice SDDaemon error on boot...
More on this exciting story as it happens folks.
*edit*
Next on the list - ActiveSync has decided it doesn't like the phone now. No contacts sync-ing... Ugh.

I think it becuase if speed
i checked the AP(router) when the ppc(universal)connects to it,and i realized that it connects only with 11mbps speed even when the signal is low but with laptop i can connect with other speed like 5 2 1 mbps i think if we could configure universal to connect with 1 mbps we can get the most range. does someone knows how to set the speed to 1 mbps?

Radio upgrade doesn't seem to have helped.
It's an idea at least. Could we not change the connection settings on the router itself? Probably a daft question, as I imagine we've tried the Universal at other APs and still got poor reception.
Continuing my voyage of discovery, after upgrading to Radio 1.18, my comm's manager doesn't work properly, and wireless still doesn't work very well. Should I try an earlier Radio version (1.15) before I put all of my contacts n' settings back on the device?
Regards
Gurney Man

My friend have a nokia N80 and I did some tests, some time ago.
The reception is better. for example universal couldn't connect to wireless AP and N80 it's able to surf on Internet. At the same distance.
What I remener is that the N80 was able to connect at slow perfermormance , connected at 1Mbps and Universal was 11Mbps or nothing...
As you now slow performance is better distance... But I can't tell this to my universal , it always try to get higher performance and not higher distance...

do you know any solution to get connected with 1 Mbps?

Louder!
lol - still don't think we'll get any help. I assume now that there's no fix to this issue. The senior members here jump all over solveable problems - they haven't even corrected our grammar
Regards

Success!
okay, so this is probably I couldn't connect. All I had to do was change the settings on the router to only use wireless B, and I got reception. I felt ballsy after that, so played with the channel settings too, and guess what - changing the channel gave me even better reception. I would recommend any of you guys having the same problems to tinker with your router settings - if you don't have a 'puter wired to the router be careful, you might end up having to hard reset it, but otherwise go for it!
... now to reflash everything and get all the settings back... and get a better browser.
Regards

and then...
when I re-flashed, I assumed radio 1.18 was the cause of the issues I was having, aside from the wifi. Re-flashed to 1.15... no wireless. Going back to 1.18 again. Sheesh.

is 1.18 better than 1.15 in wifi?

I think so...
I seem to get an extra couple of metres with 1.18 - still not exactly the free roaming wireless I was hoping for, but better than just putting the device next to the router to get a weather update for Spb and nothing else.

Very Strange. Mine work well
Radio 1.18. WM6 2.02.02
2 walls (30 cm). No poblem. I've not encoured such problem. (thanks god). In open space, I've got even 50 meters reception (from hotels). So, I'm kind of an alien here no?
Regards,
Cristian Nica

i thought 1.18 was weeker....

nlcluigi , did you always have that good reception, or did something fix it?