Database Users

problem with connection to laptop by ActiveSync, need help!!

hello all,
After the installation of ActiveSync, i insert the usb cable to laptop and put the Xda II on cradle, the ActiveSync in computer couldn't find any device (Xda II) and i can't setup the partnership, however, my Xda II display the "connected" only for 2 seconds and then interrupt for ever, i have installed the ActiveSync many times and hardreset the XdaII, but it is still not connected, what's wrong with this? :?: :?: :?:

When the xda 2 is first plugged into usb you should get a message on your laptop screen saying device found htc etc, once this is done activesync should see it. Which version of activesync are you using?

I tried the ActiveSync 3.7 and ActiveSync 3.8, the results are same. The laptop can find the USB, but the ActiveSync can't find the XdaII.

Idea
I am assuming Active Sync works on other computers?
If you are using XP,
Make sure the device is plugged in.
Open up task manager, (Ctr + Alt + Del), go to processes and end task on WCESMgr.exe and or wcescomm.exe.
Right click on My Computer, select Manage. Expand Device manager, Windows CE USB Devices, right click on PocketPC USB Sync and Uninstall, click Yes.
If you see any devices with an explanation point or marked Red, Uninstall them too.
Unplug your device.
Open up Active Sync, under the settings, make sure USB is checked.
Plug in your device.
I have seen this happen if windows did not configure the device properly at first.
As a thank you for my time, send me naked photos of your wife!!! KIDDING!!!! :shock:

Thanks for your help, i have done this by following what you said, but it is still not connected. When the laptop find the Device USB first time, the XDAII just display the "connected" for 1&2 seconds. I click the "Error" on XDAII, which is Synchronize with Server, then it displays:
The connection failed due to mising server information or user credentials. Tap Options, and then the Server tab to verify that your server name is correct. Then, tap'Optaions..." to verrify that your user credentials are correct and try again.
I haven't changed ther Server Synchronization in "Option", and my laptop doesn't need any user name and password to logon.
What's wrong with this? How to set up the "Option" in XDAII?

DUDE!!!
It is hella confusing.. BUT... You do not use the Server setting.
I use the Server setting but I have my own Exchange server 2003 and using Exchange Server 2003 Mobile Services, I have my Contacts, Calendar and Inbox always up to date via the Internet, (I have unlimited Internet through T-Mobile for $19 a month).
You need only to use the PC synchronization. Open Active sync, Tools, Options, Options again and check to make sure it is checked and USB is selected, OK, make sure the other two are "Ticked" as well, OK.. Then try.
This Time I only want naked photos of your DOG!!! :lol: :shock:

There should be some problems with laptop, because everthing is ok when i connect my XDA with other PCs. I can't find what problem is with my laptop. It is running Windows XP professional edition.

Darge, this isnt going to sound very logical, but if you have more than one usb port, please try the other port, I have had similar problems with activesync whic have been resolved by doing this, dont ask me why because i dont know.

May be should try othe type of connection other than USB. Try using either bluetooth or wifi. May be you should search in the forum regarding connection using bluetooth or wifi.

My Xda and laptop are connected and working very well after i reinstalled the Windows XP for my laptop. It was the stupid and only way what i could do, because i have tried all kinds of solutions which were not useful.
Thanks a lot for your advice and help anyway. 8)

GPRS and ActiveSync trying to connect

For the last two days, when I connect my K-JAM to a computer, ActiveSync connects. After a few minutes, GPRS connects, but not really.
ActiveSync looks like it is syncing, but it is not sending any records. Email accounts are not updating because it isn't really connected to AS or to GPRS, so neither works. I can also use PocketController (which uses ActiveSync) and I can explorer the K-JAM during this time.
This happened when I first got it and I don't remember how I fixed it.
Any thoughts?

Once connected to the Pc you wont be able to access the net via GPRS on your wizard. Regarding the problem of active sync not actually doing anything, have you ever performed a successful sychronisation, if not it could be that your firewall is interfering.
Do post a follow up and shall see what further can be suggested.
rgs
Jim

Yes, I have been syncing for a month with the K-JAM.
Unfortunately, that is the problem. I am not trying to connect to GPRS, I would rather use AS when connected tot he PC. It looks like it is connected to both, but in reality it is connected to neither. I have to disconnect, turn off the GPRS (which starts working when not connected to the PC) and then reconnect. I can then sync and within a few minutes the GPRS comes back. And it stays in the "in between" mode where neither connection works.
I don't recall installing anything new...doesn't mean I didn't though...perhaps something that is set to connect but isn't smart enough to use the ActiveSync connection?
It does that on my work PC and my home PC, so I am assuming it is something on the K-JAM and not something in the PCs. Both are running AS 4.1.
I know I had this before and did somethign to resolve it...but for the life of me I can't remember what I did.

ActiveSync USB Fix for Q9100/HTC Wizard

Some of your posts helped me flush out this problem, so I thought I'd share my find.
Problem: ActiveSync USB does not connect to Qtek9100/HTC Wizard OR connects but never syncs
Solution(s):
1. Uninstall/reboot/reinstall ActiveSync 4.x
2. Hard reset your mobile device
3. Configure your PC firewall correctly, see http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
4. When you connect to your USB, go to Network Settings on PC
5. Find your Mobile Device, something like Local Area Connection #5
6. Select Properties, make sure TCP/IP, Client for Microsoft…, Client File and Print… are ALL CHECKED. For some strange reason, mine were not and this was the problem. Default setting should be fine for all three. ActiveSync 4.x uses the TCP/IP stack to communicate, therefore you need to get a DHCP address from the PC ActiveSync Client (this is all automatic)
7. Make sure your Mobile 5 Active Sync is configured to use USB, mine was under MenuConnection and required selecting the check box to use USB.
8. You should be good to go!
9. A fall back technology is IrDA, but hopefully the above worked for you!
Best,
Ldr. D

Though even after doing everything you need to do you will still find that every few synchs Activesync will hang and refuse to do anything until you have shutdown and restarted wcescom, rebooted your 9100 or both. Still defies logic how a microsoft OS synchronizing with a microsoft OS via a microsoft synch product should have so many problems.

Active sync via USB
I never get a Network connection. it selects a network adapter. any ideas?

Another issue that I beat my head against is the "Modem Link" under Programs. If that bloody thing is active, then it will NOT see a USB link to ActiveSync. I was working out the kinks of the modem a couple days ago, and found today that AS wouldn't work. Of course I went through the whole install, reinstall, reboot, pound head, etc. before getting to the modem link issue.

JasJar = Network Adapter, Invisible to ActiveSync

When I plugged my JasJar into my computer via the USB cable, dirctly to the port on the back of my computer, my Windows XP system immediately detected the new device, and installed "Windows Mobile-based Device" (Network Adapter)
Upon attempting to find it with ActiveSync, it claims there is nothing connected. Upon attempting to activate ActiveSync on the JasJar itself, it comes to a window saying it is not connected, with info to connect to an exchange server.
I am using ActiveSync 4.1 (listed as 4.0 in Add/Remove Programs) downloaded from Microsoft website. I was at the time attempting to sync with Microsoft Outlook 2000. I have since connected the device to alternate USB ports, hard reset my device, upgraded to Microsoft Outlook 2003, and uninstalled + reinstalled ActiveSync 4.1 (in that order) in attempts to get my device working.
Alas, I experience faliure. However, my device charges, and if I uninstall the driver, it ceases charging. I do not have my SIM card in the phone yet, as I would like to be able to get a connection, and upgrade the ROM before I worry about making it a production system. Until then, I will be still using my old phone, who's profile I have deleted from ActiveSync, thinking it would conflict with my JasJar.
If anyone else has had this trouble at all, and figured out a way to get this to work, I would appreciate it if you could let me know. If any other information is needed, I can provide you with extensive information.
I have searched through I-Mate's supprt forum, and through xda-developers forums in the Universal sections, and looked elsewhere, and can not find any similar issues where ActiveSync will not see the device, or where it shows as a Network Adapter.
Thankyou!

yes I had same problem. Goto network connections>click on properties for local area connection Windows Mobile Device and checkmark all 3 boxes (Client for Microsoft Netwrok, File and Printer Sharing and Internet protocol.
It should connect and start working.

yes I had same problem. Goto network connections>click on properties for local area connection Windows Mobile Device and checkmark all 3 boxes (Client for Microsoft Netwrok, File and Printer Sharing and Internet protocol.
It should connect and start working.

I did so. All three boxes were checked, so I unchecked them, saved, disconnected the JasJar, reconnected, checked the boxes, and did the same disconnect/reconnect, and soft reset the phone as well. Alas, it remains in the same state.
I do have a very strict block on TCP/IP ports on my computer, however, that is only with the Ethernet and Wireless adapters vis Windows's TCP/IP filtering, so that should not affect this at all.
Are there any specific IP address settings I should have? I do not have any firewall software installed, Windows XP Professional Service Pack 1, and I have an HP iPaq 6315 that connects and syncs fine . . .
I very much want to upgrade to my JasJar. I am going to have to take it to one of my friend's houses who has a JasJar, and see if his computer sees it. I will not be able to do so for a while, maybe a week or so, but if I can not figure it out by then, it would at least narrow down the issue to either computer or JasJar.
Thankyou for your help, if you have any more information, maybe I just need Service Pack 2 . . . need to clean my HD up a little to make room for it though.

Minor Success
I have more information. I was able to connect to a computer that has Windows XP Service Pack 2 installer. It was a success. I was able to sync. So, I am attempting to install Service Pack 2 on this machine as well, and see if that is what is troubleing the whole sequence.

OK, there is something else. I upgraded my PC to Windows XP Service Pack 2, and it still fails. However, it fails differently now. The network adapter it is listed as has a conflict. I attempted uninstall, and reinstall of the adapter, and Active Sync, and no success.
It works on the Windows XP SP2 laptop, but not on the desktop. These ssytems are very similar in the setup with the way they have been configured, so I am uncertain as to why this is happenning. It makes me jolly sad.

X1 and Internet Sharing on laptop - no drivers!

Hi,
I'm looking to use my X1 as an internet sharing device for my laptop on the go. However, I can't seem to get it to do it WITHOUT installing activesync.
So I've just plugged in my phone into my PC and it asks for a "Generic RNDIS". Do I have to install activesync to get my phone to interact with the laptop??
I just want to use it for internet sharing. I've read a lot about using bluetooth and stuff, but no solution for using just a plain USB.
Any help greatly appreciated!
THANKS

You will find internet sharing in programs folder. I does not require installation of anything (on Windows Vista).

have you tried wmwifirouter, its a great app

I use XP - and whenever I plug my phone in, it asks for the "generic RNDIS" driver
So 1) even if I switch on the Net Sharing on the phone, it does nothing.
2) Does wmwifirouter work even though it keeps asking me for the RNDIS???
No way to just import some essential drivers and then connect the phone the usual way??

domyue said:
I use XP - and whenever I plug my phone in, it asks for the "generic RNDIS" driver
So 1) even if I switch on the Net Sharing on the phone, it does nothing.
2) Does wmwifirouter work even though it keeps asking me for the RNDIS???
No way to just import some essential drivers and then connect the phone the usual way??
Click to expand...
Click to collapse
I believe you could import the drivers. If you know which drivers
At what time does the mentioned message show up? When you open internet sharing? Or already when you connect the phone?
WMWifirouter is very nice, but you have to buy it. It provides USB support. And it SHOULD not require an additional driver. However, I think a "generic RNDIS" driver is not something very exotic. I think the problem is your computer. Have you tried on another one?

if xp doesnt load the needed drivers automatically then i do believe you need to install activesync. is there a reason why you dont want to install activesync?

@Firefall: This "generic RNDIS" message comes up whenever I plug in my phone and it happens to every PC i have (3 different ones).
@c_legaspi: The reason is that I dont use activesync for anything on my laptop. Additionally, activesync allows my phone only 2 PC's to attach to. Otherwise it'll ask me to "delete" a connection with a previous PC, if you see what I mean.
BTW, anyone experience the problem where one needs activesync installed before USB-charging works?? Its the case for me strangely...

i dont know about charging with only activesync but i do know there is a setting that you can choose on whether to or not to charge when connected to the pc.

yeah, i know that setting. It definitely charges when its connected to activesync. But connected to just any PC, it wont do a thing.
In contrast, my previous S710 (vox) charged even if you connected it up to a carrot

this is offtopic a bit since you're using XP but on vista or Windows7 with the supported bluetooth profile for bluetooth PAN, i would just set the phone for internet connection sharing through 3G and then set my laptop to connect through bluetooth PAN and they work fine together. no other software needed. however you're limited to using the 3G/EDGE feature only, no wifi.
wmwifirouter is a better solution if you need to connect through wifi.
if your bluetooth on your laptop can connect through Dial-up Networking (DUN), then you'll need to find out the username, password, and phone number of your carrier (it goes something like wapuser1, wap, *99***1# for Rogers Canada) and set it up with your laptop. i've been doing this on my previous phones but it seems the X1 can only connect through bluetooth PAN which is easier to set up imo but it cannot automatically connect to the internet unlike DUN.

I think the point is that you need to start the internet sharing app and choose connect before you connect the USB cable. If you connect the cable at that time, the phone installs the right drivers (the computer recognises it as a different kind of device at this point).
I have not tried this on XP, only on Vista.
/Per

I'm not sure if this help any of you, but at the moment I'm using my phone to connect to internet. I follow the instruction on Xi manual http://www.sonyericsson.com/cws/download/1/522/265/1224514276/X1__UG_1215_1000_2_EN.pdf page 31 "Using your phone as a Bluetooth™ modem".
I'm using window vista to connect my phone to pc via usb go to program internet sharing and the pc search for the driver installed and done I'm surfing

I am also trying to use the X1 as a modem without installing ActiveSync.
You can extract the RNDIS-Driver for XP from the ActiveSync-Setup:
1. uncompress setup.msi with 7zip, you get ActiveSync.cab and some other stuff
2. uncompress ActiveSync.cab with 7zip
3. now copy the files
- WceRndis.inf
- WceRndis.cat
- WceIS.inf
- wceis.cat
- usb8023Y.sys
- RNDISMPY.sys for later use
When prompted for NDIS-Driver go for the WceRndis.inf. On my XP it installed fine and gave me an additional network interface. After setting IP-Adresses for PC and phone i have a network-connection.
If you activate Internet Sharing on the phone then Windows asks again for an RNDIS-driver. This time, use the WceIS.inf. It installes the same files, i am not sure what the difference is.
Hope this helps!