Blank screen although I get an activesynch - MDA, XDA, 1010 Software Upgrading

Sorry if this has been discussed before. I searched, honest.
I got a T-Mobile MDA from a friend. When I power it up, the screen illuminates, but nothing displays. Oddly enough, when i plug it into my cradle, activesynch completes with no errors.
I don't suspect the screen is bad, but does anyone have any thoughts? I can't get the thing to display any info, in spite of the fact that the screen looks flawless.
I'd appreciate your input. I'm frustrated. :x

So you can access your device via ActiveSync?
You could try doing a hard reset, maybe anything in the configuration went wrong --> all data will be lost.
If that also do not work, than i think you´re connector is not connected right, or there is a hardware malfunction....
Stefan

Get screen capture software at the bottom of this thread
http://forum.xda-developers.com/viewtopic.php?t=39266&highlight=
Use it while active sync-ing your PDA, you can know if your PDA is working or not.. or just that the screen is the one that is going boink.
BTW, try shining a light on the screen to see if you can see anything at all on the screen, probably you've shut off the backlight?

Thanks for the suggestions. I'll try
Actually, I know the screen "powers up" because the backlight comes on. I just don't get a display. I'll try a hard reset, and let you know. I'll also try to capture the screeen like you suggested. Thanks for the tips.
Puzzling about why the think synchs, (like there's brain activity) but no display. Could it be a bad screen, and where could I get one cheap?

Related

White screen - NOT FROM FLASHING!

Hey guys,
ActiveSync wasn't finding my phone last night, so I soft reset it. When it started up, it's stuck on white screen (where the blue, windows mobile screen should be). ActiveSync cannot see the phone at all.
I've read the post: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I've put it into bootloader menu (SPL 1.09) and connecting the USB cable changes "serial" to "USB"
Windows XP finds "HTC USB Sync" device and ActiveSync's wheels start turning.
A few seconds later, ActiveSync stops wokring, saying the device can't connect.
All I want is to recover my SMSs, the rest I don't care.
Is there a way to connect to the phone's files in 'HTC USB Sync' (bootloader) mode??
*crosses fingers*please say yes, please say yes*
All the best,
Dax.
i have the same problem!
I managed to upgrade to 1.09 while stuck in this white screen... is there any fix to the white screen?
The other forum post didnt work, tried the battery off for 20mins, the usb plugged in with no battery (phone doesnt even turn on this way)
none work
please help you brainy guys
Have you tried to flash from SD card... There is a guide i WIKI.
yeah, I had to hard reset and lose my data
i also have the white screen. it just died one day, at the time i didnt even know about roms and i'd never heard of this site.
any help getting it mended would be well appreciated.
Hi Toppy,
Try pulling battery out, other than that, only thing to do is a hard reset.
Sorry
Details for a hard-reset should be easy to find on this board.
Great reason to backup frequently.
(I use PIMBackup 2.5 everynight at 4am and sbp backup twice a week at 4:30am)
a blank screen
heyy guys i have the same problem with my screen, i bought a new one in ebay, after installed the new screen, i turned on the phone, the screen works fine, but when i turned off the phone and change the sim card, then when i turned on the phone again the screen was in blank!!!
guys if you can help my please i will aprecite it!!! i cant live without a touch screen
Creation magic,
Did you follow my suggestions?
My phone gives me white screen every now and then when I reset it. I simply reset again and it's fine.
Seems to occur more frequently the longer I leave the phone without total formatting. (It's Windows - it needs ocassional formatting)
about my white screen
when i turn off the phone and turn on again my screen appears in blank but when i did a hard reset my screen works fine!! i don't really understand my htc 8525 hahaha he is crazy and the call button and end call button doesn't work.
thanks
thanks guys for help me and everyone here in this forum!!!
you're a real brainy guys

Blank / White screen but everything else works

After upgrading to WM6, every works perfectly. But then, it seemed randomly, the display is blank/ all white, but I can the phone is still functioning, because i can tap on the screen and get the tap sound. Soft reset and hard reset doesn't work. I'm doing the hard reset blindingly since the display is showing nothing, guessing the key push (i pressed record-camera 3x then mail button). I'm pretty sure it did the reset because after about 30 secs I get the beep that comes on when the screen is showing Tap to setup your device.
I figured it might be a loose lcd cable, but if go into the bootloader, power+record+reset. The display works fine! Showing Serial V 2.07.
I took apart the BA anyways and made sure the lcd cable is firmly attached. It didn't work.
Sometimes the phone would go back to normal randomly, or if I let the backup battery drain, but not always. When it goes back to normal, the clock is always reset to 2004 12:00 AM.
Can anyone help me? Is it possible to have a loose LCD connector which won't be able to show normal display, but can show the bootloader normally? Or is it caused by something else?
Here are other things about my BA that may or may not be related to the problem:
-Can't use DOC_Repart to resize storage, I'm getting the FL_IOCTL_FORMAT_PHYSICAL_DRIVE failed as described here http://forum.xda-developers.com/showthread.php?t=255585
-When upgrading the upgrade program can't detect my current OS version (showing blank under "Your device is about to be update from:"), but otherwise the upgrade works fine.
-I tried Helmi R0, PDA Viet , and xplode's 6.00 roms. They all give me the same problem
Thanks.
I am also experiencing the same issue... currently phone is at white scren, but using My Mobiler i can see my desktop and see that the phone is fully functional, just white screen so cant use...
Mine too. I can see the display working perfectly using SOTI pocket controller pro. So the phone seems to be functioning except for some reason the screen is showing all white screen.
cubangt, are using an extended battery or the standard battery that comes with the phone?
Have you tried flashing with a different rom??
Sorry, I fear my message won't be useful at all for you, but I'll post it just for the record. I hope you can find the solution to your problem anyway!
My BA now can't show anything but a white screen because of what I think is damage to the screen cable (while sliding the display the backlight goes on and off...).
But the cable is not loosely connected, it is sort of strongly bent at one point, and maybe some contacts got kind of cut. Now it does not work anymore, but some time ago switching it off and the on again used to do the trick: the display would be readable again (even though with annoying colours, stripes and so on). I don't think this is your case, but I'd like to warn the newbies like myself that they should care not to lose any piece while changing the LCD on their BA: I think I probably forgot about some sort of protection which could avoid damages to the cable in its movement.
As for the missing version number when upgrading, the same has always happened to me.. I think.
Ok, sorry for my English, I would have had some troubles with exposing these few silly things even in my mother tongue... bye... and good luck.
I tried 3 different WM6 roms. And if I remembered correctly this also problem also occurred for a brief while I downgraded to WM2003SE while trying to resize the storage(which failed).
Yeah I'm not sure if mine is a hardware problem, since I can always go into the bootloader and the display works fine there.
I have new info to add though. I found out I can reliably get rid of the problem by draining the backup battery. Now I have a new question, since draining the battery takes a while, is there a way to reset the phone as if the backup battery is emptied (and return my display to normal)? If I can find a way to simulate this, then I can actually use my phone again, even if I have to do this once a day.
Obviously soft reset doesn't work. And I don't wanna do a hard reset either. Maybe the experts here now what kind of data is reset when all batteries are completely drained.
Thanks for the help
hmmmm
quick thinking.....i was working on my phone tonight and came across this thread.....if not grounded properly it could be that you statically fried a component in the process?

i have a ?

ok i wanted 2 buy this phone but heres the problem
"The problem with the phone is that on most of the time it holds a white screen. When power up it came with Cingular 3G sound, when sync with PC you can browse the programs via Activesync normally.
On very rare circumstance the screen will come with image (usually after a hard reset attempt), then everything is working (screen, speaker, phone, WIFI, camera… even flash light), then after sometime the screen will fade out and resume the white screen."
goes n-e one know whats wrong with this could it b fixed easily or does it required some hard core cash well not hard core but ya thanks in advance
http://forum.xda-developers.com/showthread.php?t=321163
Dude, the above is a link to the post with the resolution...
it was on the same forum you posted on a quick search would have found you the answer.
Cheers
Rosebud.

my HD froze, hard reset not working

Hi all, first time poster long time browser I checked the wiki and did a search but couldn't find a similar post. Here goes..
Yesterday i tried to connect to this protected wifi at a coffeeshop, but my HD did not manage to connect even after entering the network password. In the end it froze. The home screen was showing, i could feel the vib when pressing the screen, but no action happened. I did a soft reset, but that didnt make a difference... nothing working still, while it is still trying to connect to wifi.
Then I first did one hard reset. I managed to get to the screen where i am asked to touch the screen in order to configure the device. While i could feel the vib, nothing happened. I did a second hard reset, ended up at the same screen, but this time there is no vib when pressing the screen... and still nothing is happening. Same situation when doing a third hard reset.
I am lost for ideas.... Have anyone of you ever experienced something similar and what did you do to resolve it? Or have anyone any suggestions as to what I should try next??
Very bad dude,
what you can do (i dont know if this will work).....Flash your original rom again. it is a kind of a hard reset, but maybe this will work.
can you boot to boatloader (three color screen), and see the text USB when connected to pc?
Hi Kadir,
thanks for your answer.
I am trying to flash my rom using the excellent tool Hard-SPL package from OliNex, but to no avail.... i keep getting error message 202 meaning that it can't connect with the device...
This may sound obvious, but just in case... have you tried to remove the battery when the device is turned off? Is the only way to ensure you are fully turning it off, in case you have some kind of 'static' acting up. I had a similar issue on a PDA and also in my notebook, and was solved by removing battery.
hi,
thanks for the advice. I wish this was all it took, but alas no, i am not that lucky. I am starting to think this is a hardware issue....
can you see the 3 color screen?(when phone is off push power on + volume down button and keep volume down pushed).
if yes can you see it you are now in the bootloader. just chech if you see text usb, this means its connected.
and then flash, no 202 anymore.
do not use hard spl if you want HTC to repair your phone(warranty issue)
Don't you have to disable USB connection in ActiveSync too? Or was that just me?
I found the Flash program killed active sync anyway, but you're right all the guides say to disable it.

No screen Backlight

OK i'm playing with a G1 and the screen backlight seems to have went out on it. Initially i thought it was a bad flash because i was able to boot but it had some problems. oh yeah to see the screen i use a mag light aimed at it to navigate etc.... anyway i finally was able to get it to reset so i reset it. still no backlight. finally i unrooted/reset to factory default via these instructions at google and still no backlight. any suggestions as to what to test next it almost seems like it is either a flexcable which i do not think it is because if it were i don't believe any of the screen would work. or a bad lcd that needs replaced.
any help would be greatly appreciated.
thanks
I had this happen for a few days intermittantly, i just joceled the phone a bit and it got working
tried messing with it and such, no luck really. any other ideas?
thanks
You could get a really bright flashlight I bet that would work.

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