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ok, i dont have any problems anymore.... a couple of days ago the touch screen on my uni stopped working. i would just like to tell people what i have done to solve this, although most of you already know etc etc ... always usefull. theres a little screw to the left hand side of the screen when it is turned. when removed with metal plate will come off and you will be able to see the flex cable. i had to adjust mine slightly as a friend of mine (without telling me) had turned the screen round the wrong way and forced it!! ARGH!! i wound it round untill it allowed the screen to rotate nicely, seemed to solve the touch screen problem. anyway though i would post that hope it helps someone.
You have Broken Digitizer Look on Ebay its cost 15$$ By brand New
You have Broken Digitizer Look on Ebay its cost 15$$ By brand New
Raptorgda said:
You have Broken Digitizer Look on Ebay its cost 15$$ By brand New
Click to expand...
Click to collapse
do you have the part number etc, something i can put in the search engine...
I tried "XDA EXEC touch screen" and as if by magic there it was......lol
write in ebay sercher Xda exec digitizer
hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
ESD?
Sounds like you've br0k3d something.
jlebowski said:
hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
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Click to collapse
Hi, I did similar thing...I assembled my trinity to change case to white. After the LCD did not work at all.
Of course service said, I broked garantee, and there is some problem with LCD cable plug.
what did the repair cost?
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
How To Disassemble HTC P3600
I also want to change my casing.
From what I hear ... this may be not such a good idea.
Hoever ... all I can help with is this disassemble manual for HTC P3600 (http://rapidshare.com/files/82751326/How_To_Disassemble_HTC_P3600__Trinity_.pdf.html).
Maybe disassembling, cleaning all the plugs and assembling it again can help (sounds stupid ... but who knows).
thanks ..
one of the problems with the casing i bought was that the metal counterparts of the screws were not(!) present in the new one. so i had to cut them out of the old one, heat them and press them into the new case. luckily, i had ordered two new casings (to change it again after some months when the grey/silver paint would have fell off till total aesthetic destruction - of this otherwise really slick phone - again), because trying to press that counterpart (don't know the word) without heating resulted in total damage
then I had hoped that not only the keypad, but also the electronics plate under the keypad (my "hang up" button still isn't perfect i have no "klicky" feel any more) would be included. no luck here.
so everybody please stay away from trying to change casings or any other hardware issue with your htc phones. i am opening my htc/qtek (before: s100, three units) phones for a longer time now and must say i will stop doing that and return to being a "normal" user. it all gets worse
thanks
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
jlebowski said:
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
Click to expand...
Click to collapse
I went to E-care, the HTC support in Hungary. I was lucky, the expert repaired it free, but in the future there is no garantee
Lucky you ... there is HTC support where you live
my LCD screen broke.
I have replaced my LCD screen because it was cracked, the new screen does not even power up. I can hear wm6 running in the background but the digitizer nor the screen seem to be responding at all. If use the old screen it seems to work fine.
Any ideas or comments on how to get this new screen working?
btw, I have a gen1 htc p3600.
osavioro said:
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
Click to expand...
Click to collapse
many thanks for the link! i just ordered the a new keypad electronics plate
jl
jlebowski said:
many thanks for the link! i just ordered the a new keypad electronics plate
jl
Click to expand...
Click to collapse
Always glad to help
The warranty for my HD is gone and I would probably need to change the touch screen digitizer myself, found these on ebay for ~60€, but does anyone know how to change them? Again, any help would be appreciated!
Originally:
HTC Touch HD, it has been a wonderful phone until now. I have encountered a wierd problem with the touchscreen.
First the touchscreen stopped working completely, after awhile it suddenly started working, at first it recognized some bits and pieces but now it recognizes every touch as normal, except..
It is very inaccurate and the "sum of inaccurity" seems to change depending on where I push the screen, the screen alignment option in settings does not fix this.
I recorded two videos to show this problem better:
http://www.youtube.com/watch?v=Xd1vjiHr2QU
http://www.youtube.com/watch?v=TynTTFIQJv8
Any help would be appreciated on how to fix this!
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
spzero said:
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
Click to expand...
Click to collapse
I have handled it with great care so no big knocks or drops. Ill contact the store about the warranty. Just wondered if theres a way how to simply fix this.
Just noticed, the screen works normally sometimes for one touch, then it goes back to the inaccurate **** :/
Im now guessing that some cable could be loose or something like that?
Have u tried recalibrating the screen? I can't remember exactly where I found it, but its in programs or settings somewhere.
Viba said:
...the screen alignment option in settings does not fix this...
Click to expand...
Click to collapse
Yes I have..
Anyway I RMA'd it now. Hope I get a new one
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Seems a little unfair if they don't seeing as the HD is purely touch screen!
SomethingWicked said:
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Click to expand...
Click to collapse
Hmmh, well the store probably sends it to some service center here in Finland that fixes HTC phones.
Indeed sounds very stupid if the warranty doesnt cover the touchscreen.
Perhaps my HD suffered from something else than a broken touchscreen, eg. mainboard or a chip that controls the touch screen. Who knows I'm just hoping it "passes" the warranty :|
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
drabisan said:
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
Click to expand...
Click to collapse
So there's no way I could replace only this?
http://global.ebay.com/Original_Digitizer_Touch_Screen_For_HTC_Touch_HD/310124432320/item
Another sad story // hopefully with a good ending
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well.
All of a sudden, I started having problems with the touch screen of the Touch HD. I started noticing that whenever I touched the Touchflo buttons, the phone vibrated. Soon I came to realize the if I touched in some spot, the phone recognized that I was touching lower, to the point that it could not recognize touches in the taskbar, for instance.
The united has 2 or 3 months max. It had some falls before and I do not really know who (or which one) was the culprit.
Tried this as fix: re-alignment, hardresets, Official ROM upgrade. Then I started reading and understanding that the problem was probably the digitizer ("nice to meet you").
I live in Brazil and the Touch HD is not expected be released here any time soon. So the few HTC service centers do not know how to fix it and do not have parts for it. And also, I bought mine from an auction site by some user who bought it abroad, with no warranty whatsoever. I am left alone in this.
I was very frustrated and eager to get my device running again. So I started looking for a new digitizer and also the tools to open my phone. The digitizer (just the digitizer, not the LCD screen) I ordered from an ebay shop in Hong Kong on Monday and is expected to still arrive sometime in this century (IF Brazilian port authorities do not mess up). The tools arrived yesterday.
I downloaded the service manual and said to myself, let's see if the digitizer problem is maybe due to a loose flat cable. Got to work and carefully disassembled the device as per the service manual. (I have to say that, although I try to be carefull, I always scratch, bend or mess something up when I do jobs like these. So I was afraid of cracking some plastic or worse and actually did some.)
Up to where the service manual show, it went incredibly very well. But that's the problem. The service manual guides you to disassemble the unit up to the point where you are with the bezel, LCD and digitizer in one piece.
But hey! I saw zillions of internet shops selling the bezel (actually, the hole housing, but with no LCD), the digitizer or other parts separately! What is going on?
So I started trying to unmount the bezel, LCD and digitizer. Tried several things. It got really late. I was impactient. So I tried splitting the digitizer from the LCD, by inserting a hard plastic aluminium tip between the digitizer and the housing. A very thin plastic kind of tape came out (at lest part of it). So I tried doing it more. No success. And then I put a very thin screwdriver between then (just enough to get an ulgy bent it the plastic housing).
When I had played enough with that puzzle, I gave up and began mounting everything back. The good part is that I was able to get everything back and the phone is working. Well, except for the digitizer.
First thing I did was to kidnap the wife's Nokia E71 I bought her last month and she is not using yet (she couldn't learn to use yet; well, she hasn't even tried it), because I have to have mobile access to my emails.
And I really started now to consider other alternatives. Will some user like me EVER be able to change just the digitizer? Is it even possible? If it is, I would like to give it at least another shot.
But I am also afraid that it could be another part which is in failure. I just don't want to spend more $$$$ in this. It would be better to buy another phone (and maybe not a complete touchscreen - gosh, I miss my Tytn II). I so regret being a gadget freak and not waiting a release in my country.
Shoud I send my phone abroad for a service center repair? My sister lives in Dubai and she may be able to help.
Should I give up my unit and seel the used parts in ebay?
Hope to hear your suggestions. Thanks anyway.
Viba said:
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
Click to expand...
Click to collapse
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Rafael K said:
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well...
Click to expand...
Click to collapse
Nice to know I'm not alone with this problem
Sucks that the digitizer couldn't be removed separately, would help alot if someone knew how to do this, if even possible..
crashDebug said:
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Click to expand...
Click to collapse
I have already tried with 3 custom roms and 2 original SPL:s with two original roms.
The Finnish law allows me to get my HD replaced if I could prove that the custom rom didn't brake the digitizer. Already sent some emails to the local repairstation for HTC phones here in Finland, lets see...
I run a repair center (US). I have not gotten curious enough to take mine apart, but if someone has a dead one to experiment with, PM me.
Broken digitizer glass
I have the same problem with the digitizer glass being broken. I have had the back off the phone and stripped it back as far as I dare, but the service manual just doesn't tell you how to replace the digitizer and glass only. Checked out youtube where there are many videos with instructions on how to replace the screens and digitizers on lots of different phones as well as the iphone, just nothing on the Blackstone yet.
Any one else found a solution or decent instructions?
Today I disassembled my HD too, found a loose screen wire but nothing else. Even when I attached it properly the screen didn't work.
Has anyone found out how to change the digitizer?
some info
Hello,
I am also have HTC Touch HD, and I am also thinking about replacement of touch screen and housing because of scratches. Here instruction in Russian
http://www.pdacenter.ru/razborka/htc-touch-hd/
step 24 is not shown on the picture, but there is mentioned that in order to replace screen you should push it forward from back side of the screen; also mentioned that screen is fixed with double sided tape (probably it is fixed to the touch screen)
Also, did you try to use any polish to remove minor scratches on the touch screen? HTC Touch HS has resistive screen and probably may be polished (in contrast to capacitive touch screen that has some coating).
All the best
Also, about this problem see
http://forum.xda-developers.com/showthread.php?p=3911326
You guys should be smarter! If you want to warranty exchange it, flash the normal SPL again and flash a stock rom!
Hello everyone..I recently replace the lcd for my niki htc...I bought the screen from ebay for $35 (plus shipping). Everything works fine but sometimes when i slide the phone the screen is wably or it looks like something is not connected and it moves but when i close it and i restart it again. it's fine or if i let it for awhile like that (so it goes on and off). So my question is...Is it the manufacture that made the screen, or is it something that it hasn't been connected right?
The other question is that my digitizer is broken in the up left corner and im thinking to replace it does any one can tell me how to take of the digitizer. i have found this website :http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ but it stops at the screen it doesn't tell you about the digitizer.
And the 3rd question is about that little piece it has fallen from somewhere while i dismantling my phone, i took a picture of it so someone can tell me what it is and where it goes.
Thank you very much for looking, and sorry for the noob questions first timer dismantling a phone and i loved IT!!!
You may wana have a look at the service manual, wich can be found here:
http://www.mikechannon.net/page1.html
It says that you can not disassemble it without replacing the speaker!
When you remove the speaker you need a new one. (or at least this is how I understood it
Maybe that part is the door for the MicroSD Card slot?
no i opened the cellphone 6 to 7 times so far. all you have to do is to unscrew the small screw that keeps the speaker in place so you can have more space to work with it.
all you have to do is to take off the digitiser where it gets connected. take the screen off. and raise the little black strip where the digitizer stripwires come out and push out the digitizer. it feels liked it doesn't go out but if you push it carefully it will. they have glue it with some kind of glue that it doesn't come off the digitizer but it stays on the cellphone so you can put in place your new digitizer...
If anybody needs help... pm me or leave a reply in this thread.
speaker rubber perhaps?
I just replaced my digitizer today (bought the handset from ebay - faulty touch screen). The little rubber that covers the speaker fell out in my hand when I was dismantling mine, so maybe thats what it is (looks similair).
Oh a quick question - after replacing my digitizer, my touch screen still doesnt work, even after hard reset - when asking to 'tap screen to set up device' it wont respond to any taps. Any ideas ?
fubofo said:
speaker rubber perhaps?
I just replaced my digitizer today (bought the handset from ebay - faulty touch screen). The little rubber that covers the speaker fell out in my hand when I was dismantling mine, so maybe thats what it is (looks similair).
Oh a quick question - after replacing my digitizer, my touch screen still doesnt work, even after hard reset - when asking to 'tap screen to set up device' it wont respond to any taps. Any ideas ?
Click to expand...
Click to collapse
my friend i think you have a bad digitizer, some people on ebay send defective digitizer and especially when they are from china they don't really care about sending a good one.... I had to send mine back 3 times!!!! i just got the last one 3 days ago and it took me at least a month and a half to send me a working one...If you pay with paypal...Tell the ebay user to send you a good one...Do not!! Do not!! send feedback until you got a good digitizer....Mostly it has to do with the connectors i guess where the digitizer connects.... Tell them that you need a new one and you can't wait for very long...tell them this is a customers cellphone and you need to have it fixed as soon as possible.. If they don't want to exchange for a new one dispute the payment!!! Don't wait too long...Do it Asap... As i told you there lots of defective digitizers....I had reset mine also but nothing happens i believe this is mostly hardware problem...If you have any questions about how to dismantle ask me... I have open my cellphone over 10 times cause of the digitizer
Thanks Nikos, Im fine with opening these devices they are easy enough to work with.
I purchased a digitizer for a Polaris not long ago and it worked perfect. Im gonna take the Nike apart tonight again and adjust/fiddle with the connections to make sure - I dont want to wait another 2 weeks for a replacement digitizer and pay for postage lol.
But i guess if it doesnt work tonight I will have to 'grin and bear it' and send it back
Just built in a replacement digitizer. Everything works quite well, some inaccuracies in the lower parts of the touch screen, but it works.
I managed to leave over a screw. And a barely visible stain between the Digitizer and the LCD.
But at least it is working again as a replacement phone and for testing various stuff...
btw, now knowing the phone from inside, that part could be the "door" between the SIM slot and battery. or the rubber part that directs sound to the microphone on the bottom front PCB.
cheers
I have just got my replacement digitizer in the mail 2day from Hong Kong and installed it just now, all is working perfectly as new again. I did a hard reset when the touch screen was first playing up, so I have lost all my themes, settings etc but luckily my office docs etc are still intact.
Anyhow, I made a video on how to replace the touch screen, its only quick as I did not go from the disasembly part, as there is already videos and tutorials on this, so I just documented on the actual digitizer replacement, which is actually basic 2-5mins work, but I thought a vid would be good for any noobs needing it in the future.
Once I edit it all up I will post the video here.
If anyone needs help on replacing the digitizer just ask. DON'T be tricked into buying the LCD + Digitizer if you only need the touch screen, as it is very easy to do without the lcd, though some ppl disagree.
Thanks for reading, thread will be updatd with Vid asap.
Hi X86
I have a crack on the upper plastic case, thats prob. why I have dirt showing on screen. In your opinion where is it located and can I clean it ?
It seems as if (if the crack is on the actual original housing, not just a add-on case) that dirt/dust has fallen down inbetween the digitizer and the LCD, so you can see it through the touchscreen right?
This is fairly simple to fix, you will either need to patch up the crack with silicone or something (best from the inside so it does'nt look messy) OR buy yourself a whole nw housing which cost about US15-$20.
Then just pull your elf/in apart and use cotton tips and wipes to thoroughly clean the LCD and insides.
If you need any help, just let me know via PM or here.
?Good Luck!
Thanks
That was my feeling, now I just need courage to take apart the casing (either repair or replace )
Thanks for bringing up this issue in the forum and extending your hand to others.
I appreciate it alot.
Hi x86
I have read the sticky for disassembling the elf. Can you tell me if it's necessary to unscrew anything and remove the rear speaker in order to remove the front panel ?
Edit: I think I found the answer in the next pics, the 4 screws attach to the front panel, right ?
Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.
bjonmy said:
Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.
Click to expand...
Click to collapse
That sounds like both a Digitizer and LCD issue.
Red and white strips is caused by the screen, while the phone not sensing your fingers is caused by digitizer.
But you still managed to use something like mymobiler to rescue your stuff right?
Yeah, you're in Malaysia right? In Singapore, to get this items, we have to get it off ebay or dealextreme.com.
But be careful with this, it void warrenty.
If you send it to HTC service centre, it may cost $160> Singapore dollars.
Cheers,
Jeremy