My QTEC 2020 (ROM 1.72.01GER) performs a hard reset when power button is pushed.
Device is unusable!
Any ideas how to fix this ??
a good suspect i guess would be the softreset button inside the hole in the buttom of the device have got stuck
since if you push that and power button the device do a hardreset
Well, looks like this is pretty unusual.
Let me add that a soft reset is not possible anymore. Once you push the button you realize that there is resistance but nothing happens.
Of course did not change anything. No software- or hardware changes werde performed in the last couple of months.
Since I need my QTEC very urgently I would appreciate any help very much!
Oldtizian
Sounds like Rudegar got it spot on. If you can't tap the soft reset to unstick it, then either you'll need to take it apart or send it off for repair.
Related
Hi everybody,
I just can't seem to reset my K-Jam. I tried it a dozen times but it still is a soft reset. Ok before everybody get's angry: I know how to hard reset (hold the two side top buttons and press the reset button). I tried it in different timings like first holding down the two side top buttons then pressing the resetbutton and holding it for almost a minute. Or first pressing and holding the reset button and then the two buttons but it is always a soft reset.
I guess it is a soft reset because I don't get the calibrate screen thing.
Any tips here because I want to get rid of the slowdowns from the virusprogram....?
Wouter
Hi,
I had the same problem. Theres a facility in settings called 'Clear Storage'
start>settings>system>'Clear Storage'
this actually does a hard re-set.
Thanks Webster,
I didn't think of that one! That did the trick!
Wouter
Hold down the Comm Button and Voice Button continuously while tapping the reset hole.
As long as you keep holding down the two buttons, the screen will go black and soon prompt you to hit Send to hard-reset (wipe the unit), or any other key to continue with a soft-reset (reboot).
Thanks Beyondthetech,
I'll try that next time when I need it :wink: .
Great blog you have! Has been very useful in making up my mind.
I'll install TT 5 later now I know how it can be done. :lol:
Wouter
Just a small update
Just to let you guys now. I finally found out the proper way to hardreset.
The trick is not to let go of the Communications and Voice Command button until you have stopped pressing the soft reset hole. Just wait with releasing the two buttons until there is a message on the screen asking you to press the Sent key to hard reset.
Another funny thing is that you can restore a backup (made with Sunny Backup) on another K-Jam device. It still runs. This came in handy because I exchanged mine for another because of some hardware problems.
Wouter
Which one is the "Sent key".
the telephone "call" key (green handset) (left side)
???????? :evil:
push "standbye" and "cam" button and than the reset
to show the colordisplay
and than put the usb in and flash another ROM
Click to expand...
Click to collapse
don't work (((
Well, this has happend to me a couple of times too, just hard reset.
Push Camera + Comm manager button together, then soft reset, but keep holding the camera and comm button.
When you get a message, click the green phone.
yeah, not sure what you're yelling, but i think your phone resets and only goes to a white screen and sits there?
happned to me and i almost cried. tried hard resets and nothing. left battery out for a day and nothing. i left it out again for a few hours cause i was pissed, put it in at 4am, did another hard reset and it started to work like normal, though resetted. keep trying!
I'd try all the stuff mentioned and make sure it is plugged in to the power supply.
hard reset and bootloader
for hard reset after you press both cam and comm button press soft reset the trick is dont release bot cam and comm bottons untill it prompts. finally press green button.
for boot loader device must be connected to crable or power. and press cam and power button then press soft reset. still the sam don release power and cam button until you see the color screen.
hey guys, please help me...i bought imate jam used one form some of my frnd...now i want to hard reset ...can anyone tell me how can i do that...and one more thing lets say i hard reset it, will it setup automatically or do i have to put everything on my behalf....please help me....
Push the bottom button and quickly hold the Power button
If that doesn't work, try the other buttons. I think it is the power button.
It will setup and runs nicely as a phone. No worries.
Yup,
Its the power button. Hold your power button and soft-rest your device for a Hard reset. Yu will then be prompted with a screen saying your device will be customized automatically in 3secs. If you want to save space, skip that by a soft-reset again.
Regards
Carty..
Hi, a helpfull friend has set the WM5 password to strong alphanumeric and has forgotten it,or just wont tell me what it is. Can anyone tell me, how can I get around this to get MDA Vario working again?
Many thanks
I think a hard reset may fix.
But I am not to sure.
I have tried that, device is still coming up with password request.
All I can think of is flashing it with a new ROM but if it goes bad it could kill the device and I am not sure it would remove it but in theory it should. Other members may have some hacks to fix it.
A hard reset will definitely remove the password, maybe you are just soft resetting the device.
I have tried as says in manual many times, it comes back up with the password screen every time.
I can only try it with MDA:
Turned off
Turned on with password screen illuminated
Manual says:
88 Managing Your MDA Vario
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command button on
the device.
2. Keep the two buttons pressed, and at the same time, use the stylus to lightly
press and hold the RESET button.
RESET button
Voice Command button
Comm Manager button
I have tried it with MDA:
turned off
turned on showing password screen
Sounds like you are doing the reset wrong....
Hard resets are awkward - hold in the two top side buttons, press the reset and keep holding the top two buttons after you have removed the stylus from the reset hole. About four seconds should do it.
Hope that helps.
you'll know if you got it because you'll get a black screen with white lettering that says "press send to format" or the like
otherwise its just a soft reset. On an older ipaq I had, if I had a password it would ask on teh PC everytime I synched. This was with PPC 2003. I'm not sure if you'll still have a problem when you try to sync your data though.
Good luck.
Bilbo_28 & others - You were right, I was not doing a hard reset properly and getting only the soft reset.
It seems after doing it a few times, that the hard reset instructions in the manual should read something like:
hold in the two top side buttons, both the send and receive buttons leds should come on and stay lit.
Insert the stylus in the reset hole and observe both send and receive buttons extinguish
remove the stylus from the reset hole and keep holding the two top side buttons until:
The screen goes black and the following message appears:
Press send to restore
factory default,
Other keys to quit
Release the top two side buttons
Then press SEND to restore factory default
or press any other key to abort hard reset
I think an e-mail to T-Mobile telling them to update the manual would not go amiss !!
Many thanks for your assistance.
Thankz man
hey thankz man really got a great relief
Wow. I was doing the hard reset wrong. I had the same password problem. But now its stuck on the "align screen" menu wth? It moves the cursor around the screen and yet it comes back to the menu. I've run through it at least 10 times now
Hi all,
This is my first thread after being around with the availble great roms for awhile, this morning I came across a weird problem, somehow when I try to hard reset my X1 ( 2 silver buttons, reset button with stylus ) it just reboots back, like a soft reset. So instead giving me the hard reset options, it just boots like normal with the SE logo etc.
This is the same when I try too enter the rainbow bootloader screen, device shut off, removed battery and reinserted. But when I press volume down and power button, is just reboots as normal.
The weird thing however is, that I am able to flash roms when I use the ruu tool, it just goes to rainbow screen by itself, I just cant do it myself with the hardware buttons, or do a hard reset! This always worked.. Any ideas ?
Edit : I reflashed hard-spl, did nothing to solve this.
Thanks!
To hard rest, it's the soft keys and the main power button, not the with the reset button.
Sfkn2 said:
To hard rest, it's the soft keys and the main power button, not the with the reset button.
Click to expand...
Click to collapse
no as long as your holding the two front soft keys when the phone powers on it should go into hard reset. but it only works properly for me when i use the reset button.
make sure your holding the two front keys until the HR screen comes up, again, don't just press them once, HOLD them until it says in blue writing on grey background, press r to reset then press the r on the keyboard to HReset
this is the same for entering bootloader, hold volume down (and make sure it is down not up) and power until you get the rainbow screen
Weird thing is, I know how to do these two tricks.
I did like 20 hard resets with the two soft buttons etc.
Same goes for bootloader, only that isnt a big problem cause
I found out I can use enterbotloader.exe in windows map. Maybe
theres a shortcut for the hard reset too? Thanks
js1987 said:
Hi all,
This is my first thread after being around with the availble great roms for awhile, this morning I came across a weird problem, somehow when I try to hard reset my X1 ( 2 silver buttons, reset button with stylus ) it just reboots back, like a soft reset. So instead giving me the hard reset options, it just boots like normal with the SE logo etc.
This is the same when I try too enter the rainbow bootloader screen, device shut off, removed battery and reinserted. But when I press volume down and power button, is just reboots as normal.
The weird thing however is, that I am able to flash roms when I use the ruu tool, it just goes to rainbow screen by itself, I just cant do it myself with the hardware buttons, or do a hard reset! This always worked.. Any ideas ?
Edit : I reflashed hard-spl, did nothing to solve this.
Thanks!
Click to expand...
Click to collapse
I have the exakt same problem I use smabergs latest rom, and I cant hard reset or enter tricolor screen, please anybody know how to solve this?