I upgraded from NAV 2003 to NAV 2006 and am unable to get activesync 4.1 to work. I get the error code 85010014.
Symantec has been no help. I disable autoprotect and zone alarm and still not sync.
Has anyone been able to get Norton antivirus and activesync 4.1 to work together.
Yes, I have tried search and I do not see a solution unique to NAV 2006
Larry
Try disconnecting the device and restarting the pc. Only connect your device to the pc after you've logged on. That should work, as I ran into a similar problem on my work computer. Good luck.
JB
The best Solution: Don't use Norton or any other Symantec Product, it's trash and trashes your PC... Try the best: Kaspersky
I tried deleting partnerships, disabling nav and zone alarm, restarting computer but i still get the 85010014 error.
Norton worked before i upgraded.
Any more suggestions.
larry
I used to get the problem in TuMa 1.4 (Blueangel rom). Flashed back to 1.3 and it seems to work properly.
Try flashing another rom, what device are you using?
try this:
http://forum.xda-developers.com/viewtopic.php?p=277988#277988
greetings,
Martin
texasez said:
I upgraded from NAV 2003 to NAV 2006 and am unable to get activesync 4.1 to work. I get the error code 85010014.
Symantec has been no help. I disable autoprotect and zone alarm and still not sync.
Has anyone been able to get Norton antivirus and activesync 4.1 to work together.
Yes, I have tried search and I do not see a solution unique to NAV 2006
Larry
Click to expand...
Click to collapse
Well, here's the actual description of your error
0x85010014
ActiveSync encountered a problem on the server.
Exchange Server reported an internal error. This condition is generally temporary. Try to sync again later. However, if the problem persists, you may need to contact an administrator.
Click to expand...
Click to collapse
I had similar problems with Macfee AV. I got a solution from some great person on this forum that the native win xp sp2 firewall gets messed up with the AV software and just prevents the sync even if you have Activesync in your exceptions list. I tried disabling the windows xp firewall and to my surprise the sync worked perfectly fine.
Not a good solution, but worth giving it a try. I will try to get somemore details on what can be done about this soon.
Anup
This is what finally worked for me. It comes from another forum.
Although Norton denied that NAV 2006 had a script blocker, it was in my registry. How it got there, i don't know. Activesync worked for me with NAV 2003.
The following from a MS Forum fixed it for me: -
ActiveSync is failing to open the Outlook Object Model. There are typically
two common failures here. The first one is if the MAPI.dll was replaced by
an install of another application. The second is a virus blocking program.
Some Anit-Virus software doesn’t properly clean it’s self after uninstall,
to manually fix this up, please follow the following steps.
a. On the desktop, click Start->Run
b. In the “Run” dialog, type “regedit”
c. This will launch the Windows Registry Editor
d. In the Treeview in the left pane, navigate to the following
registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}
i. Once you’ve opened the CLSID
note if you type “{0006F03A” it should take you to the right entry
e. Expand the GUID node
f. Click on “InprocServer32″ under the GUID node
g. You will see a value set in the “Data” field of the “(Default)”
h. This value should guide you to what application has installed the
script blocking. For example, Norton AntiVirus puts in an entry like this:
“C:\\Program Files\\Common Files\\Symantec Shared\\Script
Blocking\\ScrBlock.dll”
i. If the AntiVirus program in question is still
installed, disable Script blocking in that software
j. If the AntiVirus program in question is *not* installed, or the
user cannot figure out how to disable script blocking, delete the entry
i.
Right-click the “(Default)” value name in the right-hand pane
ii. Select
“Delete” from the context menu
iii. This
should leave you with a value “(Default)” where the “Data” is set to “(value
not set)”
k. Press the “Sync” button on the ActiveSync app on the desktop and
it should work now
*Note: I don’t take any responsiblity for you editing your Registry. Take relevant backups etc etc as normal!
Here is the link for the above fix and some other options.
Larry
http://thinkabdul.com/2006/02/14/ac...problem-on-the-desktop-support-code-85010014/
my solution
i had the same problem with my mda not connecting to active sync...basically i turned off the internet worm protection on norton 2006 and now it works all the time...hope this helps...now i have to reinstall norton since i just found out the program is not functioning right
Related
Help!
My spiffy new Wizard is not playing when it comes to the the syncing side of things...
I have Office 2003, and have been using async 4.0 with my WM5 blue angel quite happily. All works.
I installed ActiveSync 4.0 from the CD that came with the wizard, and then plugged in the wizard. "Retrieving settings..." comes up, and then nothing happens. I've left it for half an hour - no luck.
The communication seems fine, as I can explore "my mobile device" and that works well, but sync is no joy at all
I tried syncing over IR, and got told that error 85010014 had occurred. Googling shows I'm not alone.
I upgraded to 4.1. No joy.
I removed outlook and reinstalled. No joy.
I installed Office 2003 SP2. no joy.
Deleted partnerships from both devices. No joy.
Hard reset the wizard. No joy.
Changed my profile to not use cached mode. No joy.
I am a bit frustrated with this - any further suggestions? My only thoughts are that the firewall is blocking activesync's requests to the exchange server when it starts up the comms, but on the other hand the blue angel is happy! Help! please?
Hi Chiark,
I don't have another WM5 device to compare with, but my Wizard won't sync to Outlook on my laptop as long as Sygate Personal Firewall is loaded. If I exit SPF until the first sync happens I can then reload SPF and it keeps sync'ing away without a problem. If I set SPF to 'Allow All' it still won't work. The MS help pages mention what ports to open, but also mention problems with VPN clients that work in the same way, wedging themselves into the protocol stack.
I'd try disabling the firewall to see if it helps... On my work laptop with McAfee desktop firewall I can't adjust anything, but sync'ing over IR works fine. On my own, notes don't appear to sync, giving a similar error to yours, but I did read that another Thunderbird user fixed that by making Outlook the default mail client again.
Hope that helps..
Dox
(ocassionally of the ICE forum too ;-) )
Yeah, I have the same problem. Can't sync with the usb but can sync with IR. I tried closing Sygate FW but that didn't help any. I use Thunderbird as my mail client so always get a message saying that outlook is not my default mail client...blah blah. I don't know if that has anything to do with it, but then why would it work over IR?
I am guessing something is messed up with the usb driver or something.
Thanks for the support
It's all pointing to an error with the outlook side of things, as I still can't sync over IR either, but I can explore the device quite happily.
I've run scanpst on all my pst files, no joy .
Try here, Microsoft have posted some clues
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
thanks for that - I tried those. The best resource I've found is Chris De Herrera's troubleshooting; http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
In desperation, I've done everything again this morning.
I was assuming that setting my firewall to "Allow all traffic" would, bizarrely, allow all traffic. It wasn't.
I couldn't disable the firewall; I had to uninstall it.
It's now working, but hellishly slowly.
Why the Blue Angel will sync and this wont is beyond me!
Cheers,
Nick.
Well, sygate has had to go back on due to corporate policy... No joy. But the blueangel syncs.
ARGGGHH!!!!!!!!!!!!!!
When I installed AS4.x, one of the .dll's was called something like 802AFUSB.dll (from memory, so ICBW), which makes me think MS are running "Ethernet" over USB which suddenly brings activesync under the jurisdiction of our firewalls. I don't know if that's just done in firmware on "upgraded" devices, or maybe there's some hardware changes in native WM5 devices, that kick in the ethernet over USB that you don't get on upgraded or pre WM5 devices?
Do you need AS4 to sync the BA under WM5 Nick?
Dox
Hiya Dox, it's definitely firewall related IMHO, but I'll be stuffed if I can see what's wrong: the firewall isn't blocking any traffic, I've opened every port I can see, and it's still not working correctly.
the blue angel syncs using the same mechanism, over TCP/IP connection via USB, and does so without a problem.
Code:
Creating new partnership for device 0x0 (WM_Wizrard, PocketPC).
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CConfigMgr::GetConfig : hr = 0x80072746 - cfgmgr.cpp(318)
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CDataSourceCol::_QueryDevice : hr = 0x80072746 - DataSource.cpp(5299)
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CDataSourceCol::Load : hr = 0x8000ffff - DataSource.cpp(3503)
11/15/2005 12:51:41.807 p(356) t(384) TraceToFile -> ERROR in CHttpEngine::SetTrustedIp : hr = 0x80072726 - httpeng.cpp(253)
11/15/2005 12:51:44.361 **** ActiveSync exiting
Funny that crapi is causing the problem... Googling that number shows that it could be related to MSN or WM10, neither of which are present on the blue angel. I might install MSN on the host to see if that helps, but I can't see how it would.
I also think it might be to do with outlook running in cached mode as I changed that setting when I removed the firewall. Damn and blast!
Argggh!
Stranger and stranger: if I remove Sygate Security Agent, it works fine... However, corporate IT are rather against me doing this
The MS help docs do mention probs with VPN adapters that slot themselves into the protocol stack to do packet redirection. I only use SPF rather than the security agent but I guess it slots itself into the protocol stack to watch for apps attempting to use the network interfaces above it in the stack. I wonder if it's a software compatibility rahter than security policy problem. I'd guess wedging an additional layer into an already complex stack is far from trivial. Maybe MS just assumed everybody would have a nice clean TCP/IP stack with MS Firewall...
Does SSA not have an "exit" option? We did use ZoneLabs Integrity Agent on the work machines, but engineers could get a special profile pushed to them which llowed them to quit the app when they needed to connect to our kit on customer site which scrapped with IA. I only need to exit SPF to get the session started, I can restart it as soon as the sync gets underway and it's okay...
Roll on 4.2 and a fix to all this shenanigans
Thanks for the thoughts Dox. I agree that it's looking like incompatability rather than config, but I can't understand why the blue angel works: it's truly weird!
The "Exit" on SSA is disabled by our system administrators, meaning to get rid of it, I have to uninstall it . There is a "pass all traffic" option which doesn't appear to work.
I'll now secure my laptop with Windows Firewall; our group policy forbids us from turning it on, but I can sort that out.
Cheers!
Nick.
Hi
I have a KJam and I am trying to sync it at work. I downloaded AS 4.1 on my Win2K pc but it keeps giving me the Retrieving Settings message for ever. I dont think there is firewall on the pc and I need some help to get it running
Thanks a lot
any help guys, still have the problem
XP Needed
i think you have to use microsoft windows xp to sync your wizard.
So no luck with Win2K, I thought that people can do it with Win2000 and aslo from Microsoft Site AS seems to be working on 2000
Thats really bad
Me too
I also have this problem with one Wizard - my wife also has a Wizard, exactly the same which has no problem syncing to the same PC. I get the same message you get " retrieving settings" which hangs for ever until I disconnect. I'm on W2k.
Did you find and answer? It's obviously not a W2k issue if one Wizard can sync.
No I cant still sync with WIN2K, someone suggested that you do hard reset and it should work. I tried on mine and still didnt work
A random guess- applied SP4? Also which firmware version you are using?
Finally I have it working!
William - Yes, I'm on SP4
Akronica - I've finally managed to get both Wizards sync'ed. Here's what I had to do. Firstly, I'm using Sygate Personal Firewall, so I follwed the directions via the link here to set up the advanced rules. See http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm This also might be useful to you for troubleshooting.
Then I added/altered 3 registry settings in my PPC (as also mentioned in the above link) using a freeware called "PHM Regedit". I downloaded the PHM Regedit from here:
http://www.pocketpcfreewares.com/en/index.php?soft=31
Just a note: I obviously couldn't use the ActiveSync installer to get this product installed, so I copied the entire directory over to my phone (via mini SD card) and then tried to launch each file. The first few didn't install successfully, but I finally did get one to install OK. The file that worked for me was "regedit_Mrln_ARM.CAB".
So, after all that I connected up and as soon as the cable was in, I soft reset the PPC. Sure enough, it made a new connection via the connection wizard and off it went.
Another note: I also turned off any passwords on the PPC, just in case. I'll do some more playing and see if this makes any difference.
Hope this helps!
Rob
William Yeung said:
A random guess- applied SP4? Also which firmware version you are using?
Click to expand...
Click to collapse
Interesting
On mine it connects (win2k SP4), but drops the connection about 60s into sync.
:wink:
I've now confirmed that the passwords had no impact.
I don't have any problems with it dropping connection either.
Wow yeah, I've had absolutely no problems synching with my win2k sp4. hm.
Hi, new to the form. This is a useful place!
Am with O2 Mini S, 1.5.70, AS 4.1, XP sp1, Oulook 2k3.
Does anyone notice AS runs every 5 minutes? I first tried the Add Server Source hack by WM5 Axim users, but didn't work. I couldn't find any registry entry that relates to the sync frequency.
Apart from suffering the unplug usb and wizzard freeze problem seen here. AS syncs every 5 minutes really annoys me. I need to rely on AS's tcp via bluetooth to use networking on the device and AS is heavy weight process.
So far, I have some solutions:
1. kill the wce* processes, which leaves the device connected (TCP stack still works, USB charges) but AS on the desktop says disconnected. Your wizzard's AS will still TRY to sync every 5 minutes, but it'll return quickly because the desktop ain't listening. But remember to double click AS on your desktop when you need to sync stuff again.
2. Replace the useless MS bluetooth stack with the widcomm stack taken from the Atom? Then use the PAN profile for connection. Disconnect PAN and run AS via bt from the device when needed. (But PAN on PC is not always possible as company laptops will almost certainly not allow internet connection sharing, never mind allowing you to have BT PAN enabled in the first place)
So afterall, does anyone know how to re-enable manual syncing? Some registry hack? AS 4.x is such a big step backward, I already have to disable firewall and VPN service from my company laptop when connecting, AS 3.8 was so much better when I was with an ipaq or SP3i. May be a sticky with enough post on it to get M$' to fix AS.
There are numerous threads relating to AS 4.1 and starting every x mins .... Please try to search next time....
Anyway, the simplest way is to create a dummy server entry in AS (On the mobile device) then when creating it uncheck all the "MAIL / NOTES / ..." entries in the advanced section. Once the Server has been created you can modify the server sync to set it to never.
For more info have a look through this forum for other threads on AS 4.1.
sorry if that has been talked about alot before, I suspected it. But I did a search before and couldn't find related stuff on this site, plenty of firewall/VPN stuff found which I also had a problem with...
The Add Server Source hack has been widely referenced in the dell Axim WM5 forums. As I mentioned, it didn't work for me, my ROM is very recent, as the phone is new for two weeks. I couldn't find any entry in the device registry that suggests it will run at any schedule! Although I can see peak time settings...etc but none of the scheduling options in registry.
Am really wondering if this is a problem with the specific ROM.
Yeah, I aplogise, am I bad, didn't read all your post....
Have you got any other apps that try to update regularly like Weather plugins etc?
I can agree with humps on that.
I've got a new k-jam and tried to stop AS4.1 from syncing when not connected to pc, by creating a fake server then through options setting it to manual sync.
No luck however as it still comes up in the list of running programs whenever i check :evil:
fix for constantly syncing when USB-connected
Sorry in advance if this isn't the right place for this.
I was so mad about Activesync 4.5 re-syncing during two out of every five minutes when connected via USB that I implemented a workaround that might prove useful to others as well. The result is that you can click an icon on your desktop computer and instantly change whether your handheld willl connect to its partnership for syncing or as a guest for doing other work (or just charging). Most of my data syncs wirelessly with an Exchange server anyway, and MightySync and PocketController function independent of the ActiveSync partnership. Ah, the peace ;-)
Here are the steps:
1. Change HKLM\Software\Microsoft\Windows CE Services\GuestOnly to "1".
2. Export HKCU\Software\Microsoft\Windows CE Services\Partners\[your device's partnership key] to a .reg file with name like "partnership.reg".
3. Create a batch file or script to stop WCESMGR, import the .reg file (regedit /s = silent) and restart WCESMGR. Name it like "partnership.bat".
4. Make a copy of the .reg file, edit it to *delete* the reg info (place a minus sign inside the beginning bracket of each key/subkey name), and name it like "guest.reg".
5 Create a new batch file or script to stop WCESMGR, import the guest.reg file and restart WCESMGR. Name it like "guest.bat".
6. When you execute "guest.bat," your device's partnership is deleted, and with the "GuestOnly" key enabled and no partnership found, ActiveSync will connect it as a guest without asking. After you execute "partnership.bat," ActiveSync will be ready to recognize your device on connection and sync.
7. Now, create a batch file or script that allows you to choose which .bat to execute, so you have one thing to click to go back and forth between connection types.
As will be obvious, I'm not a programmer AT ALL. I use pskill to clobber WCESMGR, and CHOICE.EXE copied form Server 2003 to choose connection type. It could be done more elegantly...but it sure works.
Only caveat: Later changing of syncing settings might require re-export of .reg key and recreate/edit of.reg-delete file.
Hi, I am looking for some help regarding a sync problem I am having with my XDA Mini S. I have recently re-installed my copy of Windows XP Home. Prior to this re-install I was able to sycn with my XDA using activesync 4.1. Since the re-install however when trying to sync I am presented with an error on the desktop machine.
Support Code:86000107
I have trawled the internet to find a solution, but to no avail. I have tried the new 4.2 beta of active sync and tried un-installing the software several times aswell as removing sync profiles form the unit.
Any help would be apreciated. I am using ROM version 2.21.4.1 WWE and Windows Mobile Version 5.0 (Build 14847.2.0.0)
Thanks
See my responses in a similar thread posted by someone else...
http://forum.xda-developers.com/viewtopic.php?p=289256
Thanks for the reply! I had tried searching the forum first, but my choice of keywords obviously let me down.
I have tried both disabling the firewall and ensuring DHCP is enabled. I am using the windows firewall controlled by Microsoft's Windows OncCare Live, and within which all processes associated with active sync have been granted permission to access the network.
The phone appears to be able to send data to the desktop pc, but the desktop fails for some reason. Any further advice?
thanks
Do you hear the usual "bing bong" type noise that Windows makes when a USB device is plugged in?
Does ActiveSync on the desktop even start up?
If so, on your PC goto Start -> Control Panel -> Network Connections. When you plug the PDA in, does a new connection profile eventually show up in the Network Connections window? It will be called something like Local Connection #6 or something similar, I've renamed mine.
Yes everything connects and establishes a connection. I can browse the device and even upload to and from it. Active sync even tries to sync with the device, but then shows the error detailed above. The XDA was able to upload my contacts to outlook for example after the re-install of windows, but nothing is synced from the desktop pc to the xda.
bump
See the Microsoft Knowledge base..........
............there's something I remember when I had this prob.
For me, it was ZoneAlarm firewall [free edition] which doesn't allow individual ports to be configured, just application rules [you can in Pro version] but in my research, I remember seeing something about Activesync not working even though the exception was set in Windows Firewall.
Try with NO firewall at all - probably best to pull your network cable if you're worried whilst you test ActiveSync with no firewall at all.
I'm sorry I can't post the reference but you should be able to find it again.
I now don't use any s/w firewall - I have a switch router with hardware router built in which shows as 'stealthed' to the outside world on all ports @ www.grc.com [ShieldsUp] and all my WM5 stuff works - ActiveSync and WiFi
I didn't get the error you did, mine just connected then hung whilst showing 'Syncronising'............'cept it never did !!! LOL but I could do all the other things as you describe....just no syncing.
Thanks for the reply. I have already tried without a firewall enabled at all but with no luck. I am trying to work out what is different with this installation tot he previous that worked.
I have found that I need to dissable the Sync of my contacts and it works with the Caldener etc. I have no idea why this is, but its the only solution I can find anywhere and its very frustrating. :roll:
That's a weird one, not be able to sync contacts but can do calendar events.
Have you tried a reinstall of outlook?
If so then, and this is just a guess, it could be that there is something wrong with a particular contact entry that's causing things to go wrong. Perhaps some invalid characters in any one of the many available fields (name, num, email address, website, notes etc).
Some solutions that worked for me
I had the problem with contacts not syncing when everything else would. My solution, which worked for me, was to:
1. disable 'contacts' in ActivSync options
2. sync as normal
3. disconnect device, reconnect device, sync again
4. re-enable 'contacts' in ActivSync options
5. contacts should now re-sync
Incidentally I found many problems with the ActiveSync partnership after restoring the device from a backup. The solution is to delete everything in the \Windows\ActiveSync folder on the pocket PC, go into ActiveSync options on the pocket pc and remove the partnership there. Finally delete the partnership on your PC.
I am running V-Com systemsuite on my PC (which I think uses the Sygate firewall) this firewall never interferes with my XDA Exec but oddly enough does so with my XDA mini S. If I disable the firewall - problem still exists. If I shut down the firewall completely (keeping Windows XP firewall running for security) the problem goes away.
Maybe some of this will help
Cameron
Norwich, England
I had moved the Outlook.pst file to a location other than the default. When I moved it back and created a new profile the error had gone. thanks for the help everyone.
Sounds like it was a corrupt pst file causing the problem then. I'm glad you got it all working now
Re: Some solutions that worked for me
apprentice said:
I had the problem with contacts not syncing when everything else would. My solution, which worked for me, was to:
1. disable 'contacts' in ActivSync options
2. sync as normal
3. disconnect device, reconnect device, sync again
4. re-enable 'contacts' in ActivSync options
5. contacts should now re-sync
Incidentally I found many problems with the ActiveSync partnership after restoring the device from a backup. The solution is to delete everything in the \Windows\ActiveSync folder on the pocket PC, go into ActiveSync options on the pocket pc and remove the partnership there. Finally delete the partnership on your PC.
I am running V-Com systemsuite on my PC (which I think uses the Sygate firewall) this firewall never interferes with my XDA Exec but oddly enough does so with my XDA mini S. If I disable the firewall - problem still exists. If I shut down the firewall completely (keeping Windows XP firewall running for security) the problem goes away.
Maybe some of this will help
Cameron
Norwich, England
Click to expand...
Click to collapse
First of all you have to open some ports in the sygate firewall: http://www.microsoft.com/windowsmobile/help/activesync/sygate.mspx
In my experience it's necessary to change the RNDIS driver settings in the mobile phones registry as well!
Use a regedit tool like PHM Registry Editor.
Here are the settings to be added (or to be changed respectively):
Key: HKEY_LOCAL_MACHINE\Drivers\USB\FunctionDrivers\RNDIS
Name of the Value to add: MTU
Type : DWORD
Data: 1514 (Value is Decimal)
Name of Value to add: MaxOutTransfer
Type: DWORD
Data: 1642 (Value is Decimal)
After a reset my Prophet (XDA Neo) synchronized well with active sygate firewall!
I had all this working until I did the new Cingular 8125 update, and at the same time I updated ActiveSync 4.2 ... But I don't think it is necessarily one of these causing it ... could be emoze install.
Whenever I try to go to anything on the internet (mail, browser, other apps) while connected to ActiveSync I am blocked. I didn't use to have this problem.
From the browser, if I try to enter a URL I get the following: "The page you are looking for cannot b found due to unknown error 0x80072f78."
Everything works from GPRS/EDGE, but not while connected to ActiveSync.
- ActiveSync is set for connection to "Automatic" (I tried both My Work and Internet)
Any ideas?
I have the same problem
I have the same problem as well.
Me too!
As soon as you connect your phone to active sync it will automatically use your computer's internet connection as the default, so bt and/or gprs will be disabled, this feature is by design unfortunately...
If you connect your phone just to charge it or take remote control with something like SOTI Pocket Controller then disable the USB connection within active sync and make a TCP/IP connection for SOTI Pocket Controller if necessary.
That is the problem... Activesync isn't serving as that Conduit anymore. Before the latest firmware release it would pass the connection through and you would use your laptop/desktop PC as the internet connection and override the GPRS or other network settings.
Now, when you connect to Activesync, it is returning an error. This seems to be a problem in either the Activesync 4.2 or 8125 new release. The problem starts as soon as you load these. Nothing else loaded, etc.
Anyone have any ideas on this? It is troubling as my automatic updates no longer work when I am syncing and aren't there now when I disconnect.
I also use this for demos showing mobile web sites.
Please help!
I have the same problem..anyone can help
Directly from Microsoft:
"To all those who have had problems with connecting to the internet from the device when upgrading from ActiveSync 4.1 to 4.2:
ActiveSync version 4.2 made a change to how it interacts with the Windows networking stack to use Layered Service Providers (LSPs) on outgoing Desktop-Pass-Through connections. This allows for improved compatibility in environments where connections to the internet must be passed through these LSPs (ISA Proxy is one such example).
Unfortunately, it appears this change has caused some issues for a small segment of users who have LSPs that interfere with ActiveSync communication.
There is a registry key fix which will essentially remove this change.
Please download and rename the attached text file with the .txt extension to the .reg extension. In other words, change the file LSPvalue.txt to LSPvalue.reg. Afterwards, please double click on the newly renamed .reg file and click on the "Yes" button.
This should resolve your issues.
Thanks,
Edington
--
Edington Watt
Windows Mobile Platform
Microsoft Corp."
Here is the reg patch. It works...
I had the same issue. I didn't apply that registry patch but I did change something in activesync. I did "File" > "Connection Settings" and in the drop down on the bottom that says "This computer is connected to" the default is "Automatic". I set it to "The Internet" and I've gotten connectivity ever since.
That did it! You rock!!
BTW, I tried the other suggested fix of the connection settings, which did not work. The registry patch is the only fix I know of that works!
beachside said:
That did it! You rock!!
BTW, I tried the other suggested fix of the connection settings, which did not work. The registry patch is the only fix I know of that works!
Click to expand...
Click to collapse
for me, the activesync-settings change worked, no reg patch needed.
so it is at least worth a try...
m.
Ghaled said:
There is a registry key fix which will essentially remove this change.
Please download and rename the attached text file with the .txt extension to the .reg extension. In other words, change the file LSPvalue.txt to LSPvalue.reg. Afterwards, please double click on the newly renamed .reg file and click on the "Yes" button.
This should resolve your issues.
Thanks,
Here is the reg patch. It works...
Click to expand...
Click to collapse
I sync my PDA with two PC's (home and office). Shall I install the .reg in both the computers, ore the home one is enough? I don't have administrative rights on my office computer
Hi guys, currently encountering this problem. i can access to the internet but can't access msn messenger. can anybody pls help?
Still having problems connecting...
applied the reg patch, even rebooted & tried changing the connection setting to Internet. Still not working... anyone have any other ideas?
Ghaled said:
Directly from Microsoft:
"To all those who have had problems with connecting to the internet from the device when upgrading from ActiveSync 4.1 to 4.2:
ActiveSync version 4.2 made a change to how it interacts with the Windows networking stack to use Layered Service Providers (LSPs) on outgoing Desktop-Pass-Through connections. This allows for improved compatibility in environments where connections to the internet must be passed through these LSPs (ISA Proxy is one such example).
Unfortunately, it appears this change has caused some issues for a small segment of users who have LSPs that interfere with ActiveSync communication.
There is a registry key fix which will essentially remove this change.
Please download and rename the attached text file with the .txt extension to the .reg extension. In other words, change the file LSPvalue.txt to LSPvalue.reg. Afterwards, please double click on the newly renamed .reg file and click on the "Yes" button.
This should resolve your issues.
Thanks,
Edington
--
Edington Watt
Windows Mobile Platform
Microsoft Corp."
Here is the reg patch. It works...
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Thanks for the activesync fix
Thanks, the patch worked. It worked on active sync before but i reinstalled it and something must've happened.
internet pass-through wm6 activesync 4.5
I had same problem!
Now I solved unticing in ppc
start>settings>usb to PC
This changes the type of connection LAN to ???
Now have internet through my desktop
Good luck to all
I have the same problem
I have the same problem
Applied the Reg but problem remains!
I applied the reg file, and ensured that the regiwtry key was added to my PC. restarted both the PC & PPC. But unf the problem still there.
Any one can help?