Database Users

wizard inside pictures here / keyboard replacement

Hi,
As my wizard dropped in the water it got completely soaked.
I disassembled it to let it dry, see photos attached, put it together again and presto, almost everything works!!!
Just four keys of the keyboard do not work anymore, and as it all happened a week ago now I do not think this will be fixed.
Does anyone know if they do not work because of the water or because of the impact (the Wizard smashed on the street first)?
Has anybody ever fixed a faulty keypad?
Can anybody tell me where I can get a replacement keypad?
Let me know if you need instructions how to disassemble your wizard.
many thanks!
manhattan.

I have no answer to your question, but it is nice to see the inside of the wizard one time.

A couple of other people were asking about disassembly in other posts - so the instructions would probably be handy.

Hi,
I would love some complete instructions on dissasembly as I am about to take mine apart for painting and a hardware mod.
As far as the keyboard goes, you would be surpised how long they retain water, i doubt its a hardware problem, keyboard are pretty much solid state with only a tiny membrane for contacts. However it is this membrane that is most likely to be your problem, the contacts are very close together and covered in a film that can be verry attractive to water as it has rubber over it. So in essence I am saying I bet it is still wet in there, just a few droplets of condensation would do it.
Options, take it a apart and check and leave in a very warm dry place for a day, or II place whole wizard on a warm heater (not hot) for a while and see if that gets it.
T

Hi,
I also want to know the details of disassembly the wizard.

I think you had better post the instructions o disassembly here as I'm sure there are quite a few people who wuld like to know, me included.

Just a thought by looking at the picture (brave btw!)
Would it be possible to replace the 2,5mm headphone jack by an 3,5mm one and drill out a new hole for the larger connector?
Would be neat if you weren't so dependable on those stupid converters. Not a pretty sight anyway.

Thanks for sharing the photos.

I took mine apart some time ago to fix the stylist problem and when I put it back together some of the keys wouldnt work. The back light wouldnt work either. I found the problem was the little snap that secures the flat cable form the keyboard to the main board. There is a really small clasp that clicks down on the flat cable after you insert it into the connector. Once I took it back apart and snapped it, everything was normal again.
I plan on taking mine apart to change the keyboard form the English/arabic to just English, (anyone know where I can buy the keyboard/keys?) so any instructions you have will be appreciated.
Thanks

The stylii in the picture look like BA stylii.
Do I get 10 points?

will post instructions
OK guys I will put together the instructions and upload them here. I just have absolutely no time now so I hope you can wait a day or two....
Thanks for the comments. I am aware of the little lock that secures the mini flatcable that connects the keypad to the motherboard. I assume that is not the problem as I snapped it securely back in place.
I will try the heater suggestion, I suppose you mean to put the wizard in an oven set at let's say 50 degrees celsius?
The styluses in the photo are from my Qtek 2020. As the Wizard smashed I lost its stylus.... :-(
Sorry the photos do not show the display half of the wizard disassembled... I realised too late that others would benefit from pictures...
Cheers
Manhattan

I dont think I would put it in an oven. I would think that just inside a vehicle sitting in direct sunlight for a few hours would probably do, unless you are in a really cold climate. You may also try some electrical contact cleaner then get some additional heat to it after it evaportates. There is probably something that has trapped some moisture somewhere. Just for info, I dropped my Jamin the other night about 4 feet directly onto a tile floor. It bounced a couple times, ejected the SD card, and reset. But it is working fine. However, I had a bud that dropped his 2 day old Sony Ericsson P900 into water and dried it off immediatly and let it air dry. It worked, but he had problems ever since. It would drop calls and restart all the time. So there may not be a complete fix for it.
Good luck

Hey guys, someone posted the HTC Service manual for the Wizard!
In this manual you see pictures how to disassemble the phone!
It's realy the best manual to use for opening your mobile friend....
Good Luck
http://forum.xda-developers.com/viewtopic.php?t=43836

I've successfully fixed my girlfriends crappy creative keyboard once after water damage using a pencil. Depending how the keyboard is made, most of the time there will be really thin conductive tracks literally printed on the substrate. The water isn't particularly nice to these tracks and I found that in some parts there was noticale oxidation/corrosion. By very lightly scratching of the affeted paint and then going over it with a graphite pencil this did the trick.
Just an idea, personally I probably wouldn't do it to my vario but then again I'm still in the honeymoon phase with it.
Good luck

I fix phones for a living for many stores and have many phones that have water damage
what you dont do is charge it.. it will burn out the board
what you do is let it dry out, use the service manual and let it dry out in parts
then get white spirit and a toothbrush... dip it in and clean the contacts for yourk eys
once done, again let it try and then see how it goes. thats what i do, although we have a machine that sends out sonic pulses but the above method works too especially when im lazy

HTC Wizard Disassembly
hi guys. a lot of confusion over this simple matter. I don't know where the PDF file everyone's talking about is, most links didnt work, but here's some pics. USE AT YOUR OWN RISK! hahahahaha!
http://www.pdagold.com/articles/detail.asp?a=274

Hi,
I have a O2 xda model
IPL 1.01
SPL 2.21
GSM 01.12.10
OS 1.5.4.2
there is problem in formating the phone.
Even after a hard reset the Os wont boot,
it says that "formating is failed".
there is a prolem in the flash memory of the phone.
please help me with the assembly and disassembly process so that i can fix it.
Any one?

i got mad and i punched my cingular 8125 and i need help.

hiya. i have a small problem. i got really mad and slammed my fist down on my cingular 8125.
when i hit it, the battery cover flew off but that's about it. i checked meticulously and i don't see any damage whatsoever, almost brand new, not dents...
but the STYLUS comes out a lot easier now then it did before. does anyone know what could have happened? what is the thing that latches the stylus inside the phone in the first place?
thanks a million!

Stylus gets loose like that normally anyhow. There is a small plastic catch inside near the top of the wizard (see the groove on the end of the stylus that it clicks onto) that becomes defective. Fixes are tape on end of stylus, bluetack or bit of plastic bag inside. Occ people have taken device apart but only for v. experienced - i use tape

thank you! i'm just surprised how it could go defective from hitting it when the unit itself appears undamaged.

I don't know how well this would work with Cingular but, some users from other carriers were able to get warranty repairs for that problem. Just don't tell them that you did it with your fist, OK ^_^

The 8125 doesn't have the stylus problem as far as i know, just the wiza 200's. This may be something else.

Do not sent KJAM to Topp to get Stylus fixed, no parts now.

I sent my KJAM to Topp (Imate warranty center) about 7 days ago to get stylus fixed and I have now been informed they do not have the parts to fix the problem. They estimate that it will be 7 days before they get the parts.
Check with Topps to make sure the parts are available before you send you KJAM in for the warranty repairs on the stylus.
Larry

As of July 8th there are still not parts to fix the stylus problem and Topp does not know when they will get the parts.
I email and talked to live support with Imate and as usual you can get no help from Imate.
Imate is clueless.
Larry

I would be demanding a complete replacement right now.

Is it just me? Why return it under warranty for the stylus problem. The problem generally occurs after about three months wear and as far as I have seen with colleagues units it happens to almost every unit. As the fix is as simple as putting a small piece of paper to press onto the bit of plastic that holds the stylus and takes about a minute to do (tops) why go without your unit for a days, weeks etc on a point of principle? Maybe I'm missing something

The paper trick never worked very well for me and the back plate needed to be replace as well. I also have a audiovox 5600 backup phone. My biggest mistake was assuming it would be fixed in the 10 day time frame that Imate promised. I should have know they would screw me somehow.
As far as the suggestion for a new phone, I asked that Imate send a replacement but that would not be in character for Imate.
larry

Kjam shipped on 7-12.
they must have the parts.
larry

Need advice from a trinity hardware guru ....

hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph

ESD?
Sounds like you've br0k3d something.

jlebowski said:
hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
Click to expand...
Click to collapse
Hi, I did similar thing...I assembled my trinity to change case to white. After the LCD did not work at all.
Of course service said, I broked garantee, and there is some problem with LCD cable plug.

what did the repair cost?
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...

How To Disassemble HTC P3600
I also want to change my casing.
From what I hear ... this may be not such a good idea.
Hoever ... all I can help with is this disassemble manual for HTC P3600 (http://rapidshare.com/files/82751326/How_To_Disassemble_HTC_P3600__Trinity_.pdf.html).
Maybe disassembling, cleaning all the plugs and assembling it again can help (sounds stupid ... but who knows).

thanks ..
one of the problems with the casing i bought was that the metal counterparts of the screws were not(!) present in the new one. so i had to cut them out of the old one, heat them and press them into the new case. luckily, i had ordered two new casings (to change it again after some months when the grey/silver paint would have fell off till total aesthetic destruction - of this otherwise really slick phone - again), because trying to press that counterpart (don't know the word) without heating resulted in total damage
then I had hoped that not only the keypad, but also the electronics plate under the keypad (my "hang up" button still isn't perfect i have no "klicky" feel any more) would be included. no luck here.
so everybody please stay away from trying to change casings or any other hardware issue with your htc phones. i am opening my htc/qtek (before: s100, three units) phones for a longer time now and must say i will stop doing that and return to being a "normal" user. it all gets worse
thanks

I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.

jlebowski said:
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
Click to expand...
Click to collapse
I went to E-care, the HTC support in Hungary. I was lucky, the expert repaired it free, but in the future there is no garantee

Lucky you ... there is HTC support where you live

my LCD screen broke.
I have replaced my LCD screen because it was cracked, the new screen does not even power up. I can hear wm6 running in the background but the digitizer nor the screen seem to be responding at all. If use the old screen it seems to work fine.
Any ideas or comments on how to get this new screen working?
btw, I have a gen1 htc p3600.

osavioro said:
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
Click to expand...
Click to collapse
many thanks for the link! i just ordered the a new keypad electronics plate
jl

jlebowski said:
many thanks for the link! i just ordered the a new keypad electronics plate
jl
Click to expand...
Click to collapse
Always glad to help

THIRD Orbit2 handset today! how's it going with yours? anyone thought of changing?

I really like the Orbit 2, its a great device BUT within weeks of getting mine, the rubber wheel fell off and it went back for a replacement.
It's happened again with my second one and so it's off for replacement again - I'm only a couple of months in to my contract and already I'm getting my third device!
How's it been working out for everyone else who owns an Orbit2? Any major issues? How's everyone feel about the device?
Is anyone fed up enough with it that they are looking to change?...possibly to the Diamond (which I have been considering). I had no issues with my original Orbit which I also loved but if this one keeps playing up then I'm gonna have to look in to canceling my contract and possibly getting a HTC Diamond - has anyone any thoughts on the Diamond as an alternative to the Polaris/orbit2?
Cheers!
Edit: Just realised I've posted this in the 'upgradeing' sub-forum rather than the Polaris forum, apologies for that! maybe a mod could move it if needs be? ta!

The wheel fell off mine too.
Least they replaced it and the new one is going well

I'm hoping this doesnt happen to mine, I'm not on contract with O2 and bought the phone off steelbay. Is there no way you can re-attach it yourself with locktite ?
Nogs

i have O2 OrbitII for more than a month and no problem at all
i bought it from eBay too

nogs - there's a load of other threads about this rubber wheel problem, its quite a big issue but I think others have managed to stick it back on somehow (as long as it hasn't been lost!)
I tried superglueing one of mine and screwed up the rubber!

I'm on my fifth Orbit 2 since April. The rubber wheel fell of three of them and the data connection of the usb socket failed on the fourth.
O2 suggested another handset, but there's nothing really suitable, it's a real shame as the phone is great when it's in one piece.

That's mad! to be fair though, it's cool of O2 to keep sorting it out for you and for and it's reasuring that they offered a different handset. I see what you mean though, there's not much else to choose from at the mo when it comes to O2!
My thrid one has just arrived, so far so good I'll see how it goes. They are great phones aside from these issues.

I'm using my Orbit for over 6 weeks now and I'm very happy with it. Never had any probs with the wheel or anything else and hopefully I wont considering I've voided the warranty by unlocking the phone,installing new radio and new rom on it.
I use my Orbit heavily as an mp3 player and the only minor issue I encountered was with the mini usb connector when I plug in the wired headset or an adapter for headphones. 2 weeks ago one of the earphones on the wired headset even stopped working bc of the connector. (its the headset not the phone) I wish HTC would have integrated a TRS connector..
*And yes I want to change it bc I don't have video acceleration, accelerometer built in and VGA screen but I won't do this until HTC Android is out or if it takes ages until they'll release it I'll go for whatever will be available in spring/summer 2009. So far the device does everything I need and I'm very happy with all the other functions.

I have O2 orbit2 now 3month.. ring is no problem but camera button is too bad..
it makes feel hard to press button.. how about you?

yup, camera button is very hard to press
i thought that there's some dirt underneath, but it's not
it's just hard button ...
luckily i don't use it that often

Thought I'd update this for the hell of it. I'm now on my 4th Polaris - good times!

I'm on my fourth too, gonna be sending this one back aswell!! 3 wheels and a failure! The wheel fell off this one in 4 days!
Think I will superglue it on next time!!
On the upside I did get 3 complete box sets with all the accessories!

biscuitboy said:
On the upside I did get 3 complete box sets with all the accessories!
Click to expand...
Click to collapse
Me to!!!
I've a big pile of accesories and no idea what to do wit them, including 3 spare car kits and a battery I kept.

is it just me or does it seem like only the orbit jas the issue with the ring falling out? does anybody have a touch cruise that the button has fell out off?

I've got an Orbit 2 and it's just started falling apart. First the screen became separated. I think it's the digitizer as it still works, but i can see liquid in between the layers.
Then a week later the rubber ring fell off.
Not sure what to do as I bought it on eBay... Any suggestions?
I love this phone and would like to get it replaced...

Might be worth calling the manufacturer to see if it's still covered by a warranty then if it is you should be able to get it repaired or replaced. Failing that, you may have to cut your losses and put it back on EBay or pay for it to be repaired.