Database Users

Odd question about connectivity

I have been talking to at&t customer support (without success BTW) about a strange problem. Here it is:
I recently received a replacement 8525. My previous 8525 had the original ROM and the latest has the new ROM upgrade. On GPRS, the old phone would connect to isp.cingular access point name but the new phone won't. The new phone will only connect to wap.cingular access point name. (Both phones used/use the My ISP (without the proxy) network.)
With my previous phone, I was able to download radio show podcasts by going to the website of the radio show and then click on the download link. A "Save As" dialog would display and I would save the mp3. On the new phone the PIE displays that it can't display the page.
Here is the strange part. When I connected to my Wi-Fi at home (NOT through a PC but directly to the wireless router from the phone) I could download the mp3 just like the previous phone. I went to the web site, clicked the link, and received the "Save As" dialog.
This looks to me that there is nothing wrong with the phone since the mp3 could be downloaded through the Wi-Fi connection, but there is a problem getting the download through the GPRS connection.
Am I wrong in this? Any ideas will be welcome, I'm getting tired of talking to at&t.
Thanks.

Cycles4Fun said:
I have been talking to at&t customer support (without success BTW) about a strange problem. Here it is:
I recently received a replacement 8525. My previous 8525 had the original ROM and the latest has the new ROM upgrade. On GPRS, the old phone would connect to isp.cingular access point name but the new phone won't. The new phone will only connect to wap.cingular access point name. (Both phones used/use the My ISP (without the proxy) network.)
Thanks.
Click to expand...
Click to collapse
I had the same problem before.
When ever your plan or phone changes (or anything with your account) your isp connectivity is turned off.
What you must do is call at&t and tell them to turn your isp.cingular back on.
If they give you some lip (I haven't had any lip from them)Just tell them that your VPN will only work using isp.cingular.
I've had to do this 3 times.
Also don't forget to remove the "EnableAutoDetect" from the registry...that will also stop PIE from working under isp.
HTH

I'm assuming you have the PDA connect plan if you're trying to use isp.cingular, right? Also, if you're using wap.cingular and you can't access the web as usual, you probably have a proxy set up. Check that out and report back.

How do I check to see if I have a proxy set up?
I have my "My ISP" network configured to connect to wap.cingular which doesn't have the proxy selection. That is the network I am currently using. I have also found a program on my phone call Proxy Manager. It consists of two programs: Disable Proxy and Restore Proxy. Do I need to run the Disable Proxy program?

rpw123 said:
I had the same problem before.
Also don't forget to remove the "EnableAutoDetect" from the registry...that will also stop PIE from working under isp.
HTH
Click to expand...
Click to collapse
AT&T now acknowledges that the 8525 cannot connect to ISP out of the box. The fix came out around wednesday 7/25. Their fix is to run the Disable Proxy in the Proxy Manager folder in Programs. This didn't work for me.
I performed a hard reset and tried AT&T's fix again. It still wouldn't connect. So I tried to delete "EnableAutoDetect" from the registry. After attempting to run PIE (and failing) I looked back in the registry and it was back. I noticed the value of "EnableAutoDetect" was "0". So for fun I set it to "1". I was able to connect to the internet.
I then modified the "My ISP" settings to compress the headers and the "EnableAutoDetect" was reset to "0". I reset it back to "1" and it has run ever since.
So if you have an AT&T 8525 and you have PDA Connect Unlimited and cannot connect with the "My ISP" settings do this:
1. Go to Programs/Proxy Manager and run Disable Proxy
2. Set "EnableAutoDetect" to "1"
If you make changes to the ISP like the setting to compress the headers, you may need to reset "EnableAutoDetect" back to "1" again.

Very good info. This problem has annoyed me quite a bit because the wap versions of web pages really tend to suck. I'll give this fix a try later tonight.

These fixes didn't work for me.

The primary purpose of 'Disable Proxy' and 'Restore Proxy' is to flip the EnableAutoDetect value back and forth. (disable - 1, restore - 0).
AT&T is also in the habit of sending phones out with MEdiaNet and 'My ISP' both configured for wap.cingular. May need to change 'My ISP' to isp.cingular if you have a PDAConnect plan.

I have the PDA connect plan, and my 8525 came configured originally with isp.cingular as the default. It wouldn't connect. I changed it to MEdia.net and now it connects, but to wap.cingular.
I'm actually kind of guessing that the proxy settings are on the wrong track on this for me, because I get a message that the modem has disconnected. A proxy setting shouldn't disconnect the modem, it would just make pages unable to display. There's something on Cingular's side that doesn't like my phone, either my password is incorrect or they need to provision it properly.

The current disposition of the proxy (i.e., enabled/disabled) won't prevent your phone from making a data connection, nor is it required for wap.cingular or isp.cingular. Enabling it allows you to access AT&T's "internal" services over GPRS (and only GPRS, incidentally).
The ability to use isp.cingular is usually driven by the plan to which you're subscribed. I'm not able to use isp.cingular, for example, because I have a MEdiaNet plan. I think AT&T may have a long-term plan to do away with isp.cingular, but I'm not sure.

I talked to ATT today and they provisioned it so that I could connect to isp.cingular. This worked during the time that I was on the phone with them and then resumed not working after we ended the call.

heeellllllppppppppp
Hi,
I was seeing this thread and guess what guys ; the same problem is now international ....
I purchased an AT&T tilt but now am using it in India; My network provider supports GPRS and edge but im not able to connect ; The weather update on the HTC home i downloaded works fine and also the Mundu internet messenger that I installed ; but IE and no other program Including google maps work ...
The funny part is when i connect it to my laptop ; all these things work ; I tried the proxy turn off and on thing suggested on most sites but that didnt work .. Is there something specific in registry or something that im missing ??
I then tried the hard reset followed by soft reset this to remove all the bloatware but still no use .. im so stuck
kindly help
thanks
george

There is a problem connecting to the GPRS service in your registered home network

Once I tried to connect the free wifi on Atlanta airport. Since then my ATT 8525 randomly displays this message "There is a problem connecting to the GPRS service in your registered home network.
Just FYI, I do not ATT internet subscription.
I can receive text messages and calls as usual but today when I tried to sync my phone with my laptop, it gave errors like make Outlook express as your default mail server.
I cannot sync my phone to my laptop which was possible until I started getting the GPRS messages.
Please help me.

Check your selected network and see by changing it to correct network settings. I am not sure if it is going to resolve your problem or not.

I'm having the same problem.
I do not have a GPRS service.
I do not need it because i use WIFI.
Can i make wifi my only data connection with the HD2?
thnx

go to settings>connections>connections
the touch manage connections and delete the default tmobile gprs setting by touching it and holding til delete come up.

Just fyi,
I was facing this problem, and iiodii's solution worked fine, or simply :
Go to settings > Connections > Connections > Advanced > Select Networks >
Check both options to 'My Work Network' or any network other than your Mobile provider connection.
An advise "Just for users who will reach this topic" (I did through Google )

This didn't work. I'm having the same problem: GPRS not working when I try to send/receive MMS, and it all started after I started using wifi. Should I flash the radio?

I have Hermes 200- two years ago I had the same problem-this is what I did: went to the WIKI and downloaded "network settings" for my phone (cab) and loaded directly to my phone, soft reseted and that was it. Savy!?!!

sorry to hear that.good luck to u .

Go to phone and then menu and then options and go to BAND, don't choose auto but chose GSM OR CDMA both of them. Hope it will help all of you.

MDA connects to GPRS only when synced...weird

Woke up in the morning and found MDA unable to connect via GPRS... keeps trying but cant connect.
-Checked ALL the settings
-Soft Reset/ Took Battery Out/ Took sim card out
-Hard reset
WILL NOT CONNECT TO GPRS
but connects to the net and am able to connect and check mail when connected to my PC via active sync...
can someone explain this to me...
T-mobile MDA support told me to have sim card tested at local store in another device...
please help

i would check if settings->connections->connections->advanced->select network
was set to my ips or something to that effect
could be that your isp use it's name as setting or something
if it's set to my network or something like that it will only use activesync as connection

it's set to Tmobile data....

I've got the same trouble with my HERMES200...
my operator is Tele2 Russia
other operators work fine
just switching apn from internet.tele2.ru to other right for oher operator...
If there hidden registry keys for modem configuration?
P.S. icq clients are working!!! and some sites like www.yandex.ru & tele2.ru
its very strange...
on other phones my simcard works great with gprs!
P.P.S. Sorry for my english

[Q] Losing Proxy Server on Telstra APN Settings

All,
I recently ugraded to the HD2 and despite some early Factory resets, I've managed to keep the standard ROM and still operate in a reliable fashion.
My issue is with the default Telstra APNs and the fact that the standard one are locked from even being able to view the settings.
At some random period after a Factory reset, the Network stops connecting to the Telstra Account and Data usage pages.
I recreated manual networks based on the tips in the thread:
HD2 Telstra ROM Data for non Telstra ROM users
and again the sites were accessible for a period and then again they stop working. I rechecked the HTTP Proxy setting in my manually created APN and foudn the HTTP server field was empty. I re-added the 10.1.1.181:80 and the Testra sites work again.
Can any one confirm if Activesync or WinPC Network connection can somehow override the Proxy settings or remove them (My Activesync PC usually connects via LAN proxy in 10.X.X.X range) as I believe that is what's happening to my default Telstra.internet APN but I can't get in to check it. I don't want to have to re-enter the proxy every few days.
Any guidelines for how to prevent Activesync screwing with Mobile connections?
Great resource you are all providing here. Thanks in advance.

Belated reply
I have the same problem on Android and I'm not using active sync,
though it doesn't happen on every ROM I've tried, so it may be ROM related.
After you create /change an APN, press the windows key and save it,
Then reboot your phone. Seems to have solved my problem so far.
Hope this helps someone.
Cheers.

[Q] GPRS not working HTC MY touch 4G on idea network maharashtra INDIA

HI,
I just received My touch 4g as gift from 1 of my US mates.
I inserted my idea sim and manually feeded GPRS settings in handset. WHen i access net through any browser internet works very well.
But when i try to access internet through any applications such as my mail and messanger application it is not able to connect at all. can any body please help.

You can't insert GPRS settings, you put in APNs.
If your phone can access the internet from browser, but can't access internet from anything else - you've put in the wrong APNs.

Yes sSettings was wrong
HI jack,
Yes manual settings which i entered in APN was wrong. Now it has been corrected and i am able to access the net using applications also.