Database Users

Problem with Activesync

Since I have had the Qtek S100 I experience a strange delay when I hook up to my PC with Activesync. It seems that it hangs for around 40 seconds after connection before it recovers and will look for changes. Same whether I use USB or Bluetooth.
I tried deleting the partenership and starting again and this worked once, but I had to hard reset to tidy up and now it is doing it again no matter how often I re-establish the partenership.
Any thoughts ???
sync with dell laptop running W2000P and AS 3.7

upgrade AS from 3.7 to 3.7.1 might help!

I'm using 3.7.1 and have the same problem.

synchro
Hi,just turn off your firewall before connecting,I had same problem with Sony P910i called service center and that was the solution.With the S100 had same problem,remembered the issue with sony so I turn off firewall and now works every time.Regards

ActiveSync 3.8 is now available...
http://www.microsoft.com/downloads/...21-8a85-45a2-8d13-653beb6cdddc&DisplayLang=en
Cheers,
Alfredo

Thank's all for your suggestions but so far no luck. I discovered in www.cewindows.net help files that this is a problem commonly associated with the use of Symantec Antivirus Corporate Ed. Ver 8.0. Sometime when I start my laptop I get a message saying Activesync could not initialise....also related.
Unfortunately the company I work for has it installed on all our PCs and they are not planning to update to 8.1 where the problem is fixed.
If anyone has any other suggestions in light of this new info, please let me know.

ActiveSync 3.8
http://www.microsoft.com/downloads/...21-8a85-45a2-8d13-653beb6cdddc&DisplayLang=en

For clarity...I have loaded AS 3.8 and it does notsolve the problem.

You could be having conflicts with the personal firewall installed (XP SP2 or from your antivirus product). See if allowing ActiveSync to pass through helps.
Just checked myself ... Windows Firewall exception for ActiveSync should be on.

Cannot Activesync with my i-mate KJAM

Hi
New K Jam arrived today.
I installed Activesync 4.1 on my IBM Laptop, I downloaded the 106 rom as my phone has the 104 version.
Connected the phone to the laptop and I saw something about new hardware but Activesync is doing NOTHING, NADA not a bloody thing.
Cannot see the K Jam on USB.
Any ideas?
Before anyone suggests it I have turned off the Firewall, although it beats me how Mictrosfot could write software that requires the Firewall to be de-activated to work but I have seen comments to say it helps.
IDEAS PLEASE.........
Robin

I have since connected my old imate PDA2K and this connects and works fine.
it is JUST the KJAM which does not want to connect.
PLEASE does anyone have ANY idea what the problem could be?
Cheers.
Robin

I believe I had a similar issue when I got my wizard... I think I had named my old and new devices the same and could not get the new to sync.
I renamed the new device, did a soft reboot and rebooted my PC, then all went well.
I do not know if this was the issue, but I have not had any other issues since.

On the IBM this was a first time install of Activesync so no name problems.
STILL no connection to KJAM.
Robin

Initially on my laptop i had no probs
i felt i needed to hard reset my wizard so after that, the laptop just wouldnt have it
thought hard and searched multiple forums... it ended up being my firewall.
ZoneAlarm for some reason has conflicts with it. I can understand to an extent that our wizards use a network connection so to speak to connect and sync with our pc's... and if this is not in your trusted networks in your firewalls... then its blocked
does this help you?
if you do have ZA or maybe another software firewall, disable it, then try.

I am not aware of any firewall other than Windows Firewall installed on the machine.
On the other hand the fact that when I coonect my old PDA2K it connects and works fine tells me I don't have a firewall problem?
Robin

MDA Vario to PC Connection Problems

HI All,
I just got the MDA Vario, and when I tried to connect it to the PC for the first time (after installing ActiveSync and being prompted to connect the device) I got the blue screen of death. Ever since, as soon as I connect I get the screen and there’s nothing I can do.
Windows error reporting says that there is a problem with the device drivers, but I don’t know how to go about fixing it or where to get updated drivers from.
Anyone with this problem or suggestions? Its very frustrating
Thanks for helping a newb.
Mike

help, anyone?
Thanks in advance.

What operating system are you using?
Is it up to date?
Activesync 4.1 doesn't seem to like firewalls - which one are you using?

I am using XP, it is up to date.
I am using the windows firewall.
The problem seems to begin as soon as active sync starts up and tries to connect.

Active Sync problem when syncing from a different comuter

Hi all.
I had ActiveSync setup back in California on my computer, but now that I am at my parents place and have been trying to setup activesync on there computer to sync with my mda.
I had no problems back in Cali, but now when I load ActiveSync and connect the device, etc. it says that device is not connected and therefore I cannot sync. When I plug the device the computer recongizes that there is a windows mobile device, and ActiveSync tries to connect but with no success.
Does anybody know what I should do to fix this problem? I've searched and haven't really found anything specific to my problems, and I really need to be able to sync my mda for I won't be going back to my computer for a while.
Thanx alot
peter

I'd suspect a firewall issue. Use this guide from Microsoft to troubleshoot ActiveSync 4.0/4.1/4.2 USB Connection Troubleshooting Guide
Good luck!

I've already troubleshooted, and we're talking about the firewall for my internet, right? Because if thats the case I've already disabled the firewall for all of my connections. Would there be other types of firewall that I should be aware of?
*I've tried it on another computer in the house, and I get the same problem. It recongizes a windows mobile device is connected, but it won't pick up the usb connection through activesync.
Thanx again

I am having the EXACT same problem... Does anyone know how to fix it???

Does anyone know how to fix it???

i m having the same problem
hi
i upgrade form 1.6 to 2.2, rom available at t-mobile
its fast but active sync turns green then turn off
nothing happenes
the older 1.6 rom was workin fine

well im still having this problem, so if anybody knows who how to fix it im in need of help.
btw... i haven't upgraded my rom yet.
thanx alot

try file/delete mobile device in activesync and see if it still does it.

Anymore tips??? I havent been able to sync for 2 weeks now!!!!!!!!!

I am having the same problem with my MDA. My 8125 never had this problem its quite the PITA.

May not help...
You may have already tried all this...
First, don't use Activesync 4.2. Uninstall it, reboot, and install 4.1. I couldn't get sync with two PCs with 4.2. Removing it is a nuisance since it starts automatically and doesn't have an off selection; I use activesynctoggle.exe to turn it off. I keep activesync around since activesync problems sometimes can be fixed by turning it off and on again.
Second, if you are running zonealarm or another firewall, the procedure for permitting sync is more complicated; see e.g.
http://www.pocketpcfaq.com/raj/ZA.html
Third, remove the connection from the PC (on activesync, File/Remove Connections) and from the PPC (run activesync when not connected and remove), remove activesync from the PC and reinstall, and start fresh. Use a USB cable and don't mess with Bluetooth -- it is *much* more sensitive, as I found out painfully.
Good luck. It is really amazing that microsoft can't make software that syncs two microsoft operating systems, when Palm can make software that syncs windows with the palm OS reliably. Activesync is one of the worst programs I have ever encountered, and the release of 4.2, which seems to work less well than 4.1, is astounding.

Well my device stopped recognizinig my sim car yesterday so my device is worthless.

DOES ANYONE KNOW ANYTHING THAT CAN HELP!!!!?!?!?! I HAVENT SYNCED IN 25 DAYS!!!!!!!!!!!!!!!!!!!
PLEASE HELP!!!!!!!!!!!

A little more info please. Saying you have the exact same problem isn't enough! (trust me, no two people or computers have the same problems, exactly)
Please post what you're doing, AS version, ROM version... actually anything that might help us possibly help you.

When I connect my 8125 to my computer activesync doesnt recognize it on the computer or the pocket pc. But yet it still makes the chime noise. Im am still able to charge it on my computer, but activesync says "no connection"
ROM version 2.25.11.1 WWE
ROM date: 5/11/06
Radio version 02.25.11
Protocol version 4.1.13.12
ExtROM version 2.25.11.102

Did you even try the suggestions I made?
Rjp20 said:
When I connect my 8125 to my computer activesync doesnt recognize it on the computer or the pocket pc. But yet it still makes the chime noise. Im am still able to charge it on my computer, but activesync says "no connection"
Click to expand...
Click to collapse
I have had a similar problem and solved it with those procedures. Activesync is unreasonably sensitive and sometimes removing the program and connection and starting over seems necessary; then it will work until some setting or other gets messed up.

I'm having a similar issue but when I connect my T-Mobile Vario II (HTC Hermes) it starts the process but as soon as it's about to start syncing my PC reboots. I've just got a new laptop and it syncs fine. I've been using ActiveSync for many years and this is the first time I've had this issue. I've also got an Orange SPV C500 (can't remember which HTC device that is) but it's a smartphone and it still syncs fine.
I don't have any software firewall enabled as I'm behind a hardware one. I've looked round the web but no-one seems to have this issue that the system reboots.
Any ideas? I've re-installed ActiveSync, I've not tried removing the partnerships off the device yet but I don't think it's even created on. I've tried repairing Outlook but that didn't help. I may try re-installing Outlook but that is a bit of a last resort.
Thanks in advance,
Rob.

I also had a no connection when I first connect to new computer....
Check the network connections, there should be a new network connection created for the computer/pda, check the properties and make sure all checkboxes are selected.
Mine wasn't ticked in the beginning, and was able to sync after I selected all the boxes...

WeeeRob said:
Any ideas? I've re-installed ActiveSync, I've not tried removing the partnerships off the device yet but I don't think it's even created on. I've tried repairing Outlook but that didn't help. I may try re-installing Outlook but that is a bit of a last resort.
Rob.
Click to expand...
Click to collapse
Windows XP has an event viewer (Control Panel/Administrative Tools/Event Viewer) that can probably tell you what took down your system. That would help isolate the problem - maybe.

Nothing so far... Does anyone else have any tips...

Vista Sync-ing with Outlook

Has any one got the above working ?
Whenever i run the setup program
C:\Windows\WindowsMobile\setup.exe
I get the message Windows Mobile Device Center Could not be installed because at leat one windows componebnt is missing
What do i do to fix this inorder to sync my phone with my pc ?
enclosed is a screen shot of device mgr
regards
mark

Strange, Mobile center is preinstalled on the Windows vista.
What version of vista are you using?
Have you tried to install activesync 4.5?

version of vista is BusinessN
I have not installed active sync 4.5 since microsoft are saying the the new product to use is Mobile device centre and active sync does not work
my phone is the Atom Exec

could try re-installing WMDC from the microsoft website http://www.microsoft.com/windowsmobile/devicecenter.mspx
Warning: This would require using the winows genuine advantage tool.

still does not work

Still dosn't even install?
Dissapointing. I was thinking how nice it was to be free of Activesync.
Has the Artmeins been connected to windows yet? did it attempt to recognise new device and install drivers?
On a side note it's nice that Microsoft put so much effort into improving their error messages. A windows component is missing eh? er which one!!!
PS. This may sound crazy, but have you attempted to connect the Artemis with it switched off. I allways had trouble connecting windows Mobile devices with them turned on, but never had same difficulties with the device in standby, I now do this automatically, so can't comment on if it happens still in Vista. The issue was that when on, often the device was not recognised.