When I set up an exchange account the phone ask me to set a password. Now every time I turn on my phone it or wake it up it asks me to enter the password. How do I remove the password???
If you were forced to set a password when you set up exchange activesync then the password is enforced, you can't remove the need for a password as long as you sync to that server.
The IT policy is set by whoever administers the server for all connected devices, most companies would use that setting for example to protect their data.
Who is hosting your exchange? Is it a work account?
It's 1&1. I really wish i knew that before i bought. Everytime I wake up the phone I have to put in a darn code. Is there any way around this? Very annoying.
Only way around it is to remove the exchange connection.
It's a server-wide policy - to cope for some users needing passwords, maybe even their own staff it will have been set up.
I'd stick with it personally, the device is more secure when lost with it enabled... I carry a wizard and Blackberry - both need password entry but I'm used to it
This week end I tried to sync my oulook mailbox and it asked me to accept new security policy.
It was in fact my company that upgraded to latest Outlook mail server with push functionality.
I was very happy and push is working fine.
But now I also have this annoying Pin code to enter every hour.
Also even when I entered the code and I am free to use my phone during one hour, I noticed that each time I turn it on I have a blank screen for 1 seconde before it loads the today page slowly.
This password feature is not nice at all and I really want to get rid of it.
I am pretty sure we will be able to find some regkey to unlock this stupid security policy like in HKLM\security\Policies\Policies.
It has to be a user choice in the end.
Do you know if I stop syncing with my server if i can remove it?
no, as I've said twice already, if you're using exchange activesync then this policy is enforced.
It's not user choice, if you're syncing your device with your employers equpment it's their data, they're legally entitled to protect it. If you're syncing with a third party server then the device will do as its told... the server is considered authorative - the same is true of Blackberry.
If you can find a way to alter the policy the checksum of your settings will differ to that stored on exchange, when the device next syncs it will see the change in policy and enforce the correct settings, turning the security back on.
Seriously guys, if you want exchange activesync then live with the policy , if you don't then disable the server connection.
remove the activesync service then yes you should be able to edit again to disable.
of course the thing mentioned above is not a solution...
i'm hal-way there and spoke with the rom makers to find a complete solution...this one is just temparary...
SeanH said:
I have been using a registry hack everyday to prevent my WM5 device from locking itself every 30 minutes. At around 7:00pm the company I work for forces a policy to my device using push email. At that time I open a registry editor and modify \hklm\security\policies\policies\00001023 from 0 to 1. That prevents the unit from asking for a password for 24 hours.
Click to expand...
Click to collapse
good luck
remen said:
of course the thing mentioned above is not a solution...
i'm hal-way there and spoke with the rom makers to find a complete solution...this one is just temparary...
good luck
Click to expand...
Click to collapse
I've decided I'm not going to be able to help on this one. It's your company's choice to enforce that security policy and not mine to help you get around it. I'm not being rude, I'm just not able to put time into research to do that at this moment.
Good luck.
Related
Ok this may sound really dumb but I was messing with my MDA last night and set up Exchange Activesync to sync with my work email.
Apparently the email admins (not known to me) enabled the device password policy. After I deleted my exchange activesync settings, the password setting is still there!
Yes, I already tried going into the "lock/password" setting option in the control panel but since the security feature was enabled through the Exchange policy, those options to remove them are grayed out!
Does anyone know of a way to remove this? I'm assuming there MUST be some registry settings I can edit??
I tried playing around with the registry but I'm not that familar with WM 5 registry so I didn't want to mess it up further.
Any help would be GREATLY appreciated!
Device Reset? That's what I did with my MotoQ. I think it is a registry setting though.
I was not able to find info anywhere on MS site how to reverse the darn thing. Even when I removed the policy from the Exchange system testing security settings, it would still prompt for the password.
Let us know.
I have the exact same problem. My device now locks after 1 minute, extremely annoying.
Does anybody have an answer to this problem?
Thanks in advance.
Well... what about talking to the exchange admin and find out the password?
I think you should ask to your exchange admin to remove security policies for your account and resync it !
Have you ever considered WHY there is a password policy enforced?
Maybe to secure the device when left unattended?
And there MUST be a policy enforced to enable a pushed remote wipe, in case you lose the darn thing.
In that case a password policy is the most simple way to do this.
I'm an Exchange Admin myself, and I also enforce a password policy.
So I guess they wont help you with removing.
And even when you remove it via the registry, and you sync it again directly with the server, the policy is enforced again.
So you end up with a device you cannot sync again with your work email.
But a lock policy of 1 minute is harassing somebody, it must be a mistake.
In that case you should contact the exchange admins.
It turned out to be a misclick by myself during the setup. Because I changed the password of my exchange account, I was asked if I wanted a password on my mobile device (according to the exchange admin). Unfortunately I clicked 'yes' en 'next' to fast, leaving me with a device that locked after a minute. Problem was 'solved' by a hard reset.
I suffer from this a whole day even after asking my Exchange admin to turn of that security policy on the server.
Finally I reach a clean solution:
go HKLM\controlpanel\password
turn Dword:HintCounter from 0 to 1
going back to setting-password, now the grayed options return to black.
huangyz said:
I suffer from this a whole day even after asking my Exchange admin to turn of that security policy on the server.
Finally I reach a clean solution:
go HKLM\controlpanel\password
turn Dword:HintCounter from 0 to 1
going back to setting-password, now the grayed options return to black.
Click to expand...
Click to collapse
sadly enough, this doen't work for me...
i also got the pushed policy from the microsoft exchange server so i NEED TO HAVE the $%^&$ password, onterwise when i'm configuring the pushmail it won't accept.
if it was just entering the password it would be okay but it seems that when i use the ''password lock fuction'' and push it on stand-by and back on again the today screen quickly show's to turn black again and sort of reload the page (this hapens in about one second).
and when i don't use the ''password lock fuction'' this doen't happen, so it's clearly the ''lock fuction'' that's causing it.
now how can I disable the password?? i know that normaly you can do this by disabeling this in the menu, but it's turned gray cause of the pushed policy i gues...
and i got the wake-up problem too, but that's also solved when the password is removed... :S
for the rest i can only say, REALY GOOD WORK, and that count's for al,most everything here, i'm really satisfied with my wm6 busniess edition, it rock's!!accept for the thing mentioned above...who can help me out??is there another register tweak to disable the lock?? thanks in advandce and excuse me for my bad english
grtzz
Remen (from the netherlands)
I tried to set up ActiveSync/Direct Push on my 8525 to sync my corporate email without needing a laptop. I seemed to have gotten part way through the process:
The server pushed to me the new password policy complete with x-digit requirement and x-minute timeout.
When it came time to sync, it bombed (I tried another device - I just think my company doesn't allow ActiveSync).
I'm convinced IT isn't supporting that feature,
Problem - HOW DO I GET RID OF THE PASSWORD POLICY! I'd like to go back to my plain 4 digit PIN with the big keypad. I see some reg entries that must be associated, but I'm not sure.
I did a search on the forums, but didn't find anything. I appologize if this a newbie post ...
AFAIK there is no easy way to do this other than hard resetting the device. I had the same problem I had to hard reset it.
I could be wrong.. but from what i have read the password policy is set on the server and not the phone.. you would probably have better luck talking to your IT people than editing the policy on the phone..
shogunmark said:
I could be wrong.. but from what i have read the password policy is set on the server and not the phone.. you would probably have better luck talking to your IT people than editing the policy on the phone..
Click to expand...
Click to collapse
It is definitely set on the phone. It has to be disabled on the Exchange server before you can remove it from your phone. Once it's disabled on the Exchange server it requires a soft-reset before you can remove the lock.
Hi,
I have the same problem on my trinity ;-)
I delete the exchange server in activesync but security et here :-(
I found the solution :
"
Originally Posted by SeanH
I have been using a registry hack everyday to prevent my WM5 device from locking itself every 30 minutes. At around 7:00pm the company I work for forces a policy to my device using push email. At that time I open a registry editor and modify \hklm\security\policies\policies\00001023 from 0 to 1. That prevents the unit from asking for a password for 24 hours."
I had this problem on the HTC Kaiser as well; the SeanH solution works like a charm! The tick mark is NO longer grayed out!
Thanks!
006fazer said:
Hi,
I have the same problem on my trinity ;-)
I delete the exchange server in activesync but security et here :-(
I found the solution :
"
Originally Posted by SeanH
I have been using a registry hack everyday to prevent my WM5 device from locking itself every 30 minutes. At around 7:00pm the company I work for forces a policy to my device using push email. At that time I open a registry editor and modify \hklm\security\policies\policies\00001023 from 0 to 1. That prevents the unit from asking for a password for 24 hours."
Click to expand...
Click to collapse
Anyone know how to disable the password for receiving corporate mail via microsoft exchange? It is v irritiating to key in password every 30 mins which is permanently set for microsoft exchange under my company policy. I can't turn off the password input once I installed the certificate cab given by my company.
madster said:
Anyone know how to disable the password for receiving corporate mail via microsoft exchange? It is v irritiating to key in password every 30 mins which is permanently set for microsoft exchange under my company policy. I can't turn off the password input once I installed the certificate cab given by my company.
Click to expand...
Click to collapse
Are you referring to the device lock password? In other words if the phone is idle or in standby (just not being used) for 30 min or an hour, you need to enter a password to get back to the Today Screen? Or do you mean the password used by your Exchange server to connect and sync your email (the password that goes with your User ID and Domain)?
If the password is set by the EAS policy, you can only disable it temporarily - have a read of this post and this post for a couple of suggestions....
Hopefully one or both will prove helpful to you
Mark.
Mark Crouch said:
If the password is set by the EAS policy, you can only disable it temporarily - have a read of this post and this post for a couple of suggestions....
Hopefully one or both will prove helpful to you
Mark.
Click to expand...
Click to collapse
This is not entirely true. You can the prevent / disable the EAS password enforcement permanently if you prevent a registry key from being re-written. Or just "watch" it and overwrite it automatically every time it changes.
The link you referenced in the other thread, here, will only work until the next Exchange Server policy is pushed to the device. That can be several times per day. Here's a utility that will run in the background and PREVENT the policy from being applied indefinitely. I've used it for a couple of years with no issues.
Of course, if this isn't the "password" that madster is referring to then this won't help. But if it is then here's your solution. May your IT Dept have mercy on your soul....
Dear both thanks for the advise. Let hope it'll work before the next security updated.
hotmail said:
Here's a utility that will run in the background and PREVENT the policy from being applied indefinitely. I've used it for a couple of years with no issues.
Click to expand...
Click to collapse
Now, that's a neat utility - thanks for sharing @hotmail
Cheers,
Mark.
I currently use my work exchange server to hold all my emails and contacts...but my sever requires that i have a password on my mogul.
Just wondering if anybody knows how to get around this and disable it? I hate having to type in a password every 15 minutes whenever i want to look at my phone...such a pain! I would much rather just have it whenever the phone starts...or maybe even like every 2 hours or so...not 15 minutes!!
Please helppppp!!!!
Thanks!
I'm attached to a Zimbra server for email/contacts. I just checked it's user options and did not see an option for that.
I do speculate that it's an option on the Exchange though. It's been a few years since I managed one. You'd probably be in good shape checking with your admin about this...
what I do
TripFlex said:
I currently use my work exchange server to hold all my emails and contacts...but my sever requires that i have a password on my mogul.
Just wondering if anybody knows how to get around this and disable it? I hate having to type in a password every 15 minutes whenever i want to look at my phone...such a pain! I would much rather just have it whenever the phone starts...or maybe even like every 2 hours or so...not 15 minutes!!
Please helppppp!!!!
Thanks!
Click to expand...
Click to collapse
I have my password saved under the phones activesync settings.
He's talking about the hardware security policies pushed to the handset by Exchange Server.
Yes - there are ways to disable and alter the effective policies on your handsets. However, they are in place because you are accessing your company server and any sensitive information on your phone should be protected from loss. (for this reason, I always strongly dissuede people from using personal handsets for company/government/official business) As a piece of IT/Communications gear, those phones are subject to the same security requirements enforced across the entire organization.
If you must be the weak link in your company's security, you can find hints to open a vulnerability here: http://forum.ppcgeeks.com/showthread.php?t=43428
Is there any way to get out of having to enter a pin because of the exchange server security requirements? I don't have any info on my work email I am worried about.. so it would be nice not to have to have a PIN/Password to be able to use it.
I have an exchange, it doesn't have to ise a pin at all, I just put it on to the native the email app
Just open and your in.
If the Exchange is setup to require PIN, not all are, then no you will not be able to get around it. It depends on the IT policy who is running the Exchange environment. They can set it to wipe your phone as well if they wish. Both the native app and Touchdown will do this. If they allow other methods of accessing Exchange, then this will not be an issue. However if they are requiring a PIN then they probably don't.
clintre said:
If the Exchange is setup to require PIN, not all are, then no you will not be able to get around it. It depends on the IT policy who is running the Exchange environment. They can set it to wipe your phone as well if they wish. Both the native app and Touchdown will do this. If they allow other methods of accessing Exchange, then this will not be an issue. However if they are requiring a PIN then they probably don't.
Click to expand...
Click to collapse
Ok. Guess I'll see if I can access it through other means than exchange. Not sure. Just hate typing in the pin all the time!!
Thanks for the info though
I run an exchange server myself with a few activesync devices running. It sounds like the pin you are describing is imposed by your system administrator, when I set up an account on an evo or inc all I need is my domain credentials and a server address.
I also run an Exchange setup. I can verify that a few native e-mail apps from 2.1 days somehow bypass certain Exchange requirements, much to my dismay (Motorola comes to mind). They pretty much lied to Exchange and said they were compliant when they weren't and didn't enforce some rules. However, all the new stuff follows the ActiveSync rules, assuming that's the setup you're aiming for. I suppose if you really wanted to bypass the security you could check to see if they left IMAP or POP open, but then they'd just be some not-very-smart sysadmins.
Also, you shouldn't need anything more than your e-mail address and your password to ActiveSync. After the initial attempt at syncing it will ask for you to verify the security permissions. If it drops out and asks for your server name, domain, and such then tell your admins to fix AutoDiscover.
Oh, and while the thought of your admins being able to wipe on command is scary, you will have the ability to remote wipe your device in the event you lose it. It'll be accessible under OWA, so that's handy.