I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
I ahve the same problem and have not figured out how to solve this...
Can anyone help us?
same problem here, also with t-mobile as provider. can it be a problem related to t-mobile???
me said:
I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
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Click to collapse
I have exactly the same problem
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
Also, make sure your GPRS Connection settings aren't setup to use T-Mobile's proxy. When your gprs is setup to use a proxy for web browsing, PIE will attempt to use the proxy with any connection. And by proxy, I'm not talking about an APN or anything.
Are you running security on your router? If so try shutting it off to test or try to connect to someone elses WiFi network to test.
wagz said:
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
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Click to collapse
I spoke with a TMob customer service rep about this a couple weeks ago, and this is basically what he told me to do. A T-Mobile HotSpot (Starbucks, etc) should work without making any changes. But if you want to use your own WiFi connection, you have to do the following:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change first dropdown to "My Work Network".
Click OK, OK.
Then when you want to roam with GPRS/EDGE again, you have to change it back to "T-Mobile GPRS".
Very annoying to say the least. If anyone knows a better way to do this, I'd love to hear about it.
This works for me:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Make sure My Work Network is set to connect to the internet, but has NO proxy settings.
Make sure T-Mobile GRPS is set to connect to the internet, but HAS proxy settings.
Magic!
frycow, you rock!!
That worked perfectly!! I hated that I had to keep switching networks whenever I wanted to go online via GPRS or wifi!!
Thanks!!!
frycow,
wow. that sounds great. but I can't get it working. could you take a couple minutes to walk me (and I'm sure others too) through your exact settings? especially the proxy settings.
thanks!
frycow is a freakin champ....that did the trick!! I've been WAITING to get this working!!
AHHHH, AND IT FINALLY GOT MY POCKET MSN TO START WORKING TOO!!!! Still doesn't work on GPRS, but it certainly works on Wi-Fi!! I suppose the last thing would be to get it working on both!! regardless, this is SWEET!!
I can´t get it working :evil:
When I Change the first dropdown to My Work Network and after that tryn to sync without having wifi enabled, the device does not connect with GPRS..., solutions...
frycow, hazchem, djswivel:
Could one of you help out Paltkugen and I? Both of us can't get it working. If you could let us know the specific settings, including the proxy settings, I would really appreciate it. Its so frustrating to know it works for some people, but not being able to get it going.
Thanks!
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
djswivel said:
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
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Click to collapse
That is exactly what I did too. Just tried it again and I can't use GPRS to surf. I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
Could the proxy server not be working right for me? Is it possible that I cannot locate the proxy because I'm configured in a non-standard way (with a different access point - internet3) than most?
I think I'll call tmo and see if I can get changed to the regular AP (wap). I'm not using VPN stuff right now anyway. If anyone has other ideas, please let me know.
Thanks again!
I think i have a work around. but involes changing it back and forth when switching btwn wifi and gprs..
created two connections.
one with proxy and one without.
im only able to surf gprs with proxy.
when connecting via GPRS set both networks to connect to PROXY.
when using WiFi, set both networks to connect using NOPROXY.
that should work. at least it worked for me. tried only 2 pages and it loaded for both. GPRS used myvoicestream and wifi google.
yowzator said:
I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
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Click to collapse
Earlier today I had been trying to get VM Net Browser or Resco File Explorer to work, and they *were* working, albeit very sporadically. Sometimes I could see whole windows network complete with shared files and directories, other times I could browse to my computer and it wouldn't show anything as being shared. Looking for a solution, i found this thread.
I followed the recommendations of the previous posts and got exactly the same results as yowzator, including the weird thing with the "This network connects to the internet" checkbox unchecking. My GPRS access point is also named wap.voicestream.com - not sure if that matters.
However, I know that I was having at least partial wi-fi success before trying this fix or I wouldn't be able to have seen my home network. So I gave up on this fix and put everything back to the default - GPRS for programs that automatically connect to the internet, no proxy, and My Work Network for programs that automatically connect toa private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
I tried surfing around to a few pages with wifi only (connections shows me connected to my network, I turned off the phone icon in the comm settings, and tapping on the connectivity icon on the taskbar didn't have GPRS listed) and amazingly, some of them worked - though the "locating" process seemed to take a while, they sometimes seemed to load faster than with GPRS (especially if I let my MDA go to sleep and then turn it back on again).
And then they don't work again, without me doing anything. So I don't think the fix we've been trying is a true fix to the problem - if it was then then pages would *never* load with the proxy disabled. Right?
I've been wondering if the "modem" tab under My Work Network is supposed to be blank . . . even if it's using wifi it seems like a poor UI design to not have a checkbox or something saying "this connection is for wifi and not dialup".
I am using the 2.17 ROM update. My wireless router is a D-link DI-624 extreme g. I'm using WEP encryption.
I am crying . . . tears . . . of confusion.
SOLUTION!?
This works for me (suggested in another thread):
1. Add the following to the registry:
HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS:
DWORD dot11SupportedRateMaskG=8
(Note that there is already a key in the registry called "HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS: DWORD dot11SupportedRateMask=1" - you should leave this alone)
2. Do a soft reset.
3. Go to your wi-fi settings -> Power Mode tab -> Best Performance (without this step it didn't work for me)
4. Turn on wi-fi and connect to anything in internet explorer. It should seem blazing fast compared to GPRS.
Note that this assumes you haven't done any of the fixes in this thread. That is to say, leave it with GPRS for programs that automatically connect to the internet (with no proxy), and My Work Network for programs that automatically connect to a private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
So far (for a few minutes anyway) this is working for me! Even Resco File Explorer seems to mostly work - I can map my PC's shared folders and see my stuff reliably, as far as I can tell. VM Net Browser is still wonky though.
The thread this solution comes from is http://forum.xda-developers.com/viewtopic.php?t=38898&start=0&postdays=0&postorder=asc
Hi,
tried that solution
(I have a thread below)
still falls over on "locate".
I have no home network so I have never got anything working - connects fine on a public hotspot, but as I say, fails on locate.
I've had enough - may either phone T-mobile pay CS - something I really don't want to do out of principle - or just send teh phone back.
any new info on this? can seem to get it to work.
i have configures it many ways as suggested above. only time i was able to browse on wifi was with no proxie was set up. i connect through another network, (the mda automatically hooks you up to all avalible networks) but that only lasted a few minutes.
is there even a chance i could someone at tmobile even help me??? anyone here call them and get got service/help with getting it to work?
thanks
skot
I was foolishly reading on the forums about how to configure MediaNet, and I decided to check my device and see what my settings were (ok, I was poking around where there was really no problem, I'm sure everyone reading this has a similar story...) and now MediaNet and cellular data works fine, but my wifi is dorked up. I get good solid connection to the network at home or at the office (I get an IP, etc) but I cannot get a webpage to load, and I can't use an application at work that is wireless (a dictation program).
I have tried to put everything "back like it was" but of course I do not have a backup program yet.
Someone smart out there tell me what I am doing wrong.
Thanks in advance....
So, I am not certain if this is your problem, but try to go to:
Setings > Connections Tab > Connections > Advanced Tab and choose the Select Networks button.
Maybe you have that still on MediaNet. That will ONLY allow you to connect via Cingular's data connection. I am not sure if that would hose your internal access, but it would definitely bork your web connection. Try setting it to My ISP and see if that fixes you up.
yes, that was part of the problem, kind of...
You were correct. I had it on medianet like you said. However, somehow I had MY ISP set to identical settings for MediaNet, so MY ISP was pointing to MediaNet as well. I set my Internet to MY ISP and then deleted the settings associated with MY ISP. Now, however, WIFI is working fine, but now I can't connect with GPRS. Arrghhh!
I have been reading this forum and many others all day about the wifi problems people are having but none are like mine so I would like to ask this question, I turn on wifi and it will not find my network or any network around. I have tried to manually put in the ssid and ip address and still it will not connect that way either. I have checked and double checked all my router setting (currently set to open with no wep or anything) I am begining to wonder if the wifi is broken? My second problem I have found it when I change the connection setting to my isp I cannot connect to the internet. Maybe a bad setting, I am not really sure. Any help would be appreciated. Thanks
is your router set to broadcast the ssid? if not then that is the problem. if this option is not enabled then no one can see your router.
as far as connecting via a cell connection, make sure you are using an operator cab. I am sure if you do a simple search you will be able to find a cab that will load all of the proper setting for a cellular internet connection.
who is your provider?
Yes, my router does bradcast the ssid and I have four computers and printers that find it without anyproblems. When i turn on wi-fi the phone doesn't even search for a network the icon shows up but I don't get the arrow that go back on forth to show that it is searching or connecting.
I am also having a problem with my 8525. I do get connected but i cant browse the net. Can someone tell me how to setup a connection from scratch to connect to wifi. Thanks
puremc said:
I am also having a problem with my 8525. I do get connected but i cant browse the net. Can someone tell me how to setup a connection from scratch to connect to wifi. Thanks
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Click to collapse
Search around on the Hermes forum. IE doesn't know to use the WiFi connection when it's available. There's a registry key setting that needs to be changed in order for IE to make use of the WiFi connection rather than going out over your data connection with your carrier.
I have been using this phone with DCD's rom for a while now and I have never really used wifi. I decided I want to stream some things (like TV, music and movies) from my home computer to my phone while im at work but I have very crappy service at my work and when i disconnect the data service and connect my phone to wifi all my programs say they cannot access the internet. HOw can I set it up so that my software will use the wifi by default and then use data service if wifi is off or disconnected? I have gone through all the settings and im at wits end! THanks for any help!.
soooooo any ideas?
Maybe my phone is unique, but it seems to always default to WIFI when it is on and connected. You could check by turning on WIFI and then trying to access something locally (like the WIFI router settings).
thats the problem. when i connect to my wireless router (or any wireless router) non of my internet apps work. then when i disconnect and use data service they work fine. I guess ill try to install the newest dcd rom and see how it goes
Go into settings and ensure you set your wifi connection as "The Internet" and not "Work" as if you set it to "Work" the applications won't work as they want an internet connection.
I figured it out. for some reason or another i must have set it to use a static network ip and not the DHCP provided address. its working now.