Hey guys,
I just got my new Wizard, and almost every sync (with MS Activesync 4.1) I get a message that one of my attachments or oppointments failed to sync, the "Support code:1" line, and that I should try again (see pic). This, of course, is useless...
Did anyone come across this issue?
Thanks,
- Nir.
------------------
Qtek 9100
ROM: 1.1.7.5
Radio: 01.01.10
No one knows??
I get this message when I edit all-day recurring events (e.g. birthdays) on my mobile device and then sync. This only happens once after each edit, on the next sync the message is gone.
I chose to ignore these messages, since everything else seems to work just fine. Knock on wood...
Regards, Richard
The problem is that although the error message is gone at the next sync, the task/appointment/... still will not sync. Meaning, that whatever you do AS 4.1 will not copy the item to the PC.
I know that the problem still persists even though the error message is gone. However, in my case I can live with that better than with recurring error messages that I can do nothing about.
Still, it is strange that nobody else seems to know anything about this problem.
Regards, Richard
Related
Somehow I can't get more than the message-headers synched to my Universal. The drop-down list with "Receive full copy of e-Mails" is marked of course.
I also tried "Recieve Header only + the first x Kilobytes". Again, only the headers appear on the Device.
Anyone else out there with the same problem?
(Could be an IMAP problem, that has nothing to do with GMX. ....)
Appreciate your comments/ideas
Sounds similar to my problem, check out my thread here, http://forum.xda-developers.com/viewtopic.php?t=28290&highlight= I also use an imap account. My problem seems to be with html email only, plain text displays ok.
thanks efjay, no that's not the problem. It's not just HTML that i canKt see. It's all message bodies. That used to work well with my Blue Angel and i feel like I'm capable enough to get the settings right in WM5 (which relly isn't so different).
In the meantime i tried pop3 as well, same problem.
Did anybody get this workig?
PS: I'm in germany and use a MDA Pro.
OK I found out what the problem was: Somehow, with installing mNotes Synchronization (which dosn't work in WM5 yet) i must have screwed up the Mail Database on the device.
A hard reset resolved the problem completeley.
Boy, that took time ....
Hi,
I've just bought a new Qtek 9000 - and have immediately run into ActiveSynch problems :-(
With both ActiveSync 4.0 and 4.1 I can sync non-Outlook data (e.g. files or favorites), but cannot synch Calendar or Contacts.
I can explore the device as well, so I assume the USB connection is good
When synching I get the error:
"Attention Required" and when I select this, I get a dialog indicating
"Support Code 80004005" (same error is shown on the Qtek Activesynch status as well)
However, my old Toshiba E755 is still synching perfectly with both 4.0 and
4.1 on the same PC (I have tried removing it's connection, to make sure that isn't affecting JasJar connection).
I thought the 80004005 error indicated a problem accessing Outlook data on the PC, but (I assume) the fact that the Toshiba still syncs indicates that Outlook access is ok? (I'm using Outlook 2003)
I've tried uninstalling/reinstalling both versions of ActiveSynch, deleting
the devices in ActiveSynch and hard/soft resetting the PocketPC.
Apologies if the answer to this is already on the forums somewhere - I've spent an hour or two looking in in vain... (and a lot more trying to fix the thing!).
Thanks in advance for any help/advice
Steve
I have a similiar problem... with my Outlook 2000 SR-1.
By the way, the first sync "worked" but some phone numbers missing.
Anybody any advice? Thanks.
Re: Error 80004005 in Activesync when synching calendar/cont
thefixer said:
Hi,
....When synching I get the error:
"Attention Required" and when I select this, I get a dialog indicating
"Support Code 80004005" (same error is shown on the Qtek Activesynch status as well)
Click to expand...
Click to collapse
I seem to have found the problem, at least on my machine.
It was somehow associated with my PST file, I suspect because it was an 'old' one (created in a version of Outlook pre 2002, probably Outlook 97 Originally).
Hard-reset the phone, and set up the identity (if you don't want the default). Changing the identity after the first sync works seems to break it again, so do it first, after a hard reset!
In Activesync (I used 4.0 to get it working, but haven't tried 4.1), make sure all partnerships are deleted. Then add a new PST file, make this the default for mail delivery and remove the original. Then use File->Import in Outlook to import all your old data. Then attach the phone, form a partnership and do the Sync. Warning - the first Sync is very, very slow.
One problem though. Now the Toshiba no longer synchs (!) though I can explore it.
-Steve
Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!
get the latest activesync 4.1 maybe??
sorry didn,t read the post good 8)
Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.
sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?
Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!
Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did
I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...
I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?
I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...
Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!
i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers
Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message
Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.
I appreciate the replies and I will try them out when I get back to shore and will report them here.
I've had this come up a couple of times - major PITA - where you have to do a manual reset of AS - loosing updated information from the previous update. I googled that error and searched for it here, but found nothing helpful and no mention of it in the forums here. Anyone have this before or know if there's a way to fix it? I'm running g4 with the tnt 4 or 1537 (?)
Anyone? Bump!
happens to me too
it's sooooo obnoxious. I havent been able to find a pattern yet. It just randomly seems to give me that error. I'm using the htc kaiser w/ wm6. i do sync my pda between my laptop and my desktop. I've done that before with my htc blue angel and never had any problems with it.
it seems to happen at least once a week. the annoying part about it for me is that I have to delete all of my calendar items, contacts, and tasks on my laptop's outlook so I can sync them.
I don't have that problem anymore - and not sure why. I've switched roms so many times I think it might have been related to the rom - or maybe even the dst updates.
Work around
According some microsoft posts (users, nothing official) this is caused by syncing email containing sub-folders. I haven't tested other than to stop syncing emails. It works fine if I don't sync Emails.
Good luck!
I've seen a lot of ActiveSync errors (I hope that's what you're talking about, or I'm going to sound very off-topic). Use DotFred's Task Manager to remove all duplicate notifications from your device. 9 of 10 times, this will resolve ActiveSync errors.
I bet you're right. I think it has something to do with snoozing reminders on the pda and the pc and them getting out of sync...
Solved... no
I red that if you dont sync email it will work - i tried:
While geting errormessage i vent to activ sync and disabled syncing of mail. After that i start synking. This sync ended up doing a resync, wich means tatt all voice commands and keyboard shortcuts went directly in toilet.
I will keep this setting for a while and se of error comes back.
Please keep positing possible solutions, this sync error is SO frustrating
its the same with me here...
it does anoy me so bloody much...
i will deselect email as well. lets see
resync everything again, cvause something on the server has changed... thats always the message...
it sux!!!!
i am using
win2k
officexp
htc touch diamond2
:-(
also look/contribute here:
http://forum.xda-developers.com/showthread.php?t=471267
http://forum.xda-developers.com/showthread.php?t=478815
;-)
Hi,
I upgraded my trinity to wm 6.5 by PDAVIET and i have a problem to sync mail to my exchange server. First time i managed to sync my mail then it stoped and i'm getting error code 0x80070057 any idea?
Thanks
TeT
Same problem with Chanvi's WM6.5
So I am not the only one with this message...
No idea what it is, or how to resolve it, but i've got the same problem with sync to an exchange server, using another rom.
Probably it is something to do with MS buggy Active Sync.
Sorry, no knowledge how to resolve it... Just letting you know you are not the only one reporting it, and it is a bug in the OS as it shows on at least another WM6.5 cooked rom.
BigE
In normal activesync'ing through USB - i have read you untick all the options to sync and retick them one by one after that.
Do you want to give that a shot?
I had this problem after fully syncing once. So i read somewhere, untick all the options (Calendar, email, etc) and retick them one by one.
I dont know why, but it worked for me. So maybe give that a whirl?
sphinxy said:
In normal activesync'ing through USB - i have read you untick all the options to sync and retick them one by one after that.
Do you want to give that a shot?
I had this problem after fully syncing once. So i read somewhere, untick all the options (Calendar, email, etc) and retick them one by one.
I dont know why, but it worked for me. So maybe give that a whirl?
Click to expand...
Click to collapse
Hi,
Doing this fixed it for a little while - receiving emails worked ok.
However, as soon as I tried to send/reply to an email, it went back to the same fault.
Updated a prophet to wm6.5 also get 0x80070057
Is there a sollid solution for this error yet?:confused
Same error on Samsung Omnia
Hi All... just wanted to chime in here, even though I use a Samsung Omnia. Having installed a custom 6.5 rom I'm getting the same error, so would presume it is a bug within the 6.5 build rather than any specific rom. I've seen it reported elsewhere on xda-developers that it appears to only affect those of us syncing with Ex2003 - Ex2007 seems to be OK.
Mike
Ex2007 seems to be OK
'Ex2007 seems to be OK' bu I only sinc with my local outlook acc. and the issue only happens when I try to sync subfolders and/or attachments. Hope there's a solution somewhere soon.
i have had this issue with 6.1 and 6.5 roms...
If i sync with wifi or USB or HSDPA i always get this error.
There is only i thing that bugs me.. the very very very first time that i sync everything works like a charm, the second time sync stops..
unchecking mail seems to work, , but i want my mail..
I found some site on this issue but i lost the url.. it was a MS site stating that is was seemed to be some issue on using exchange and sharepoint..
i am trying to fnd it.. but this really s*cks..
Hi All,
I am not sure if you already have an answer for this but this is what i did which resolved the similar problem for me. Sounds Easy!!
1 - uncheck all (emails,contacts,calendar etc) from options
2- save the uncheck.
3 - go back and check back again but only your calendar and save it and hit sync. Once this is done, check another one and sync and then another and sync and Hopefully this should resolve the issue for everyone who is getting an error for 0x80070057.
Please Note : check one and Sync. checking all and syncing would pop up an error again.
salim1001 said:
Hi All,
I am not sure if you already have an answer for this but this is what i did which resolved the similar problem for me. Sounds Easy!!
1 - uncheck all (emails,contacts,calendar etc) from options
2- save the uncheck.
3 - go back and check back again but only your calendar and save it and hit sync. Once this is done, check another one and sync and then another and sync and Hopefully this should resolve the issue for everyone who is getting an error for 0x80070057.
Please Note : check one and Sync. checking all and syncing would pop up an error again.
Click to expand...
Click to collapse
I just tried this, now my Activesync is not showing the error, it's not showing the error anymore, but it's not syncing either, i tried seding out a test email and it stayed in the outbox, even after syncing.
Nevermind, the error is still there.. see screenie.
oNNoZeLe said:
i have had this issue with 6.1 and 6.5 roms...
If i sync with wifi or USB or HSDPA i always get this error.
There is only i thing that bugs me.. the very very very first time that i sync everything works like a charm, the second time sync stops..
unchecking mail seems to work, , but i want my mail..
I found some site on this issue but i lost the url.. it was a MS site stating that is was seemed to be some issue on using exchange and sharepoint..
i am trying to fnd it.. but this really s*cks..
Click to expand...
Click to collapse
I tried multiple 6.5 roms and had the same issue. I went to 6.0 and was fine and then tried 6.1 and was able to get 6.1 to work fine (using MobileVista v1.1 on my Kaiser (AT&T Tilt))
I just installed the newest build 21202 from itje on my Xperia X1a and I can confirm that this is no longer an issue in this release.