Unable to receive incoming calls - JASJAR, XDA Exec, MDA Pro General

Hi,
So I have a major problem with my Exec and wanted some advice before doing a full reset. When I get an incoming call I hear it ring once at most and then it seems to hang and push the call through to voicemail. Is this a known bug ?
Also when the phone was working I could never answer a call when the phone was closed - when I open it and click on answer 100% of the time the caller had be pushed through to voicemail.
Thoughts?
Nige

@monkeyleader,
which mode are you using? I use Corporate mode and I have not had any problems (did have problems with the phone on my JJ however).
Also, make sure you don't kill the "phone" process with the o2 task manager in the non-Corporate modes.

Its in corporate mode as far as I know - this was working, and indeed it does ring, Im just unable to answer the dam thing
Nige

@monkey
I assume you've tried the SIM in another phone to check that there are no problems with the SIM

@jah
either in Corporate, basic, personal, if u kill the phone.exe proces it will do those problems, but his problem si probably the SIM card
HowlingWolf
Kosova

@fakbrenjeri
as far as I know the O2 Task Manager is not available in Corporate mode.

Problem with the SIM ?? Surley not and just to confirm I put the sim in another phone and it worked perfrect.
So for example Im sitting with the phone in the closed position. It rings .. I open the phone and swivel the sceren into portrait mode ... I try to hit answer and it doesnt seem to respond ....

monkeyleader said:
Problem with the SIM ?? Surley not and just to confirm I put the sim in another phone and it worked perfrect.
So for example Im sitting with the phone in the closed position. It rings .. I open the phone and swivel the sceren into portrait mode ... I try to hit answer and it doesnt seem to respond ....
Click to expand...
Click to collapse
I have exactly the same problem , getting a bit frustrating and costly as I am currently missing loads of calls and having to ring the people straight back ! so in effect I am paying for my incoming calls !
Going to throw it back at o2 tomorrow

Related

picking up the phone takes time

I have the german T-Mobile MDA-Pro with D1. (whytf can't I specifly that in my profile ?) I experience some strange thing with it. When I pick up the phone when someone calls me (by pressing the green phone button) it takes a while until the other side can hear me.
So whenever I answer a call (by pressing that green phone button) I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet.
Yes! indead...I've got the same problem. is it a software bug?
I too have the same problem, and sometimes it hangs up the call even when I press the green button.
I've posted before and everyone has said 'Use the search'...I have and can't find anything relevent (don't think the search facility of this is very good).
Can someone PLEASE point us.
I really do miss the speed and efficiency of my XDA2s!
I have had some experience of this, it does delay mine was worse before I got rid of all th O2 tat, it is now liveable with, however it is cutting off when I press the answer button !!! OR IS IT after conducting tests using another mobile I found out that
1) the phone does not take very long before O2 divert the call to Voicemail
2) the phone starts ringing long before you know anything about it (its worse if the phone is asleep) it can be a good few seconds before it makes any indication noises
3) it carries on playing the ringtone after the call has been diverted which gives the impression that pressing the answer button is futile.
I have talked to the technical suppport of t-mobile germany and they told me they era aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.
I have talked to the technical suppport of t-mobile germany and they told me they are aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.
I too have this problem and for the moment while i await any future fixes from O2 or others, i am using the following short-term fix; Under phone settings I have changed the delay period before calls are forwarded to ansafone if unanswered (this works on O2 anywa). One problem with this is that callers may give up before they are diverted to ansafone if you set the delay too long
did this really resolve the issue I was talking about in my initial post ? (that when I pick up the phone by pressing the green button the caller can not hear me for the fist 10 seconds )
I have XDA Exec and kept getting confused why my GF always sounded confused and puzzled when I answered the phone, Id say "hello" and she would wait a while, then say "Hello? you there?"
I never realised it was MY phone that was cutting off my voice at the start of the call.
In regards to the delay ringing, and answering etc, I am giving all my friends instructions to bloody well keep ringing! I turn answerphone off normally as my phone is always on. If you want to speak to me, keep ringing till i answer, if I dont want to talk, ill reject the call.
Why ring twice and hang up? I could be doing anything that takes more than 2 seconds to get that damn phone out of my pocket, get it out the case, open it, see who is calling, press the button, damn, missed call.
Same problem here. I am seriously thinking about using this as just a PDA. I don't think it's practical to use a phone that only works some times. Somebody on HoFo said that the Universal isn't meant to be used as a phone, it can, but it isn't meant to be. I'm starting to agree.
I just like the idea of not having to carry around a phone AND a pda. I kind of hoped that's what the universal offers. But it kind of looks like it doesn't ...
Its a great phone when used as a hands free device, answers almost straight away, and has great volume unlike most hands free - my callers also comment that the line quality is excellent even if a few metres away from the phone.
I do always feel stupid though when using the phone as a standard phone, would feel more comfy putting a brick to my head.
I use the old phone ringer as my incomming call notifictaion and I hear my phone in plenty of time. The standard o2 incoming notification sound was useless. I don't know what T Mobile have but might be worth trying a different notification sound.
Cheers
I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet
Click to expand...
Click to collapse
Did anybody found a solution for this? this is very annoying.
Agreed, its just ridiculously slow - I worry whether or not I've hung up on people too, it takes a good few seconds before the line is actually dropped, let alone for the interface to update.
I've stopped using the "suspend" option and the phone seems to work like you'd expect (even on a cheap cell phone!). But the battery life is suffereing. Hopefully my new spare battery should be here soon.
I've stopped using the "suspend" option and the phone seems to work like you'd expect
Click to expand...
Click to collapse
You mean I should walk around with some spare batteries in my pockets. :wink:
I think my pockets are too small for so many things.
Does anybody knows if this problem is known to HTC? Is there going to be an update?
It isn't possible that a phone doesn't act like a phone in these features that are already working 100 years. I want to pick up my phone and talk immediatly
By the way how do I switch off the "suspend" mode?
What is the "suspend" mode and how do I switch it off?
Look at Settings>Systems Tab>Power>Advanced Tab
Uncheck to "Turn off device if not used.."
This will stop the "suspend" mode
eeek ! Now I know why I would need an extra battery ....

universal call answering delayed..

whenever i click the recieve calls on my universal, i'll click the answer button.. and realize that it takes a lil longer for it to actually connect the call..
anyone here have the same problem here? any solutions??
tend to find it depends on:
1. THe phone skin you are using
2. Ring tone specific to each user
3. Caller id picture displays
4. Large ring tones
5. Other apps running simultaneously
6. How long since your last rom update
I think you will find that everydody experiences a 1 second to 2 second maximum delay
I am havin d same prob
Disable the skin on the dailer, and use a windows default ringtone. And a lot of free memory is always a plus
how to disable the dialer skin?
I believe it can be done here:
HKEY_LOCAL_MACHINE/Security/Phone/Skin
Then look for the DWORD "enabled" set it to 0
I am not sure about this though!!! You have to check google (like I did, and found this: http://www.buzzdev.net/index.php?option=com_simpleboard&Itemid=59&func=view&id=5075&catid=36
I have the same when I get a call, but I can live with that. My problem lately has been that when I get an incoming call my entire device freezes. I can press whichever button I like, but nothing works except a soft reset and then I would have missed the call. Has anyone else had this too? I hope it doesn't happen too often or else I send it off for repair (I pay insurance for a reason).
ng said:
I have the same when I get a call, but I can live with that. My problem lately has been that when I get an incoming call my entire device freezes. I can press whichever button I like, but nothing works except a soft reset and then I would have missed the call. Has anyone else had this too? I hope it doesn't happen too often or else I send it off for repair (I pay insurance for a reason).
Click to expand...
Click to collapse
jup, mine sometimes starts vibrating and just doesn't stop.
Soft reset is the only way to get my phone working again
ng said:
I have the same when I get a call, but I can live with that. My problem lately has been that when I get an incoming call my entire device freezes. I can press whichever button I like, but nothing works except a soft reset and then I would have missed the call. Has anyone else had this too? I hope it doesn't happen too often or else I send it off for repair (I pay insurance for a reason).
Click to expand...
Click to collapse
I have the same problem. When the MDA is open, everything works fine. But when the lid is closed, the mda freezes after an incoming call and softreset is the only solution. Any ideas about that?

no out going calls

hey guys so i can't make out going calls on my htc vogue touch Verizon
i can send text, and reserve text, incoming call and and even get voice mail notification, but no out going calls, it just started today and i spent hours on the phone with Verizon tech support
they had me use ##778 to go in and reset a few things but steel no go
if anyone has had a problem please help
thank you
Which rom and radio are you using? Also, when you say that you cannot make calls. Does the phone not connect when you hit the green button? Or does it come back telling you a network error message "MPL 01... your call cannot be completed as dialed" or something like this?
egzthunder1 said:
Which rom and radio are you using? Also, when you say that you cannot make calls. Does the phone not connect when you hit the green button? Or does it come back telling you a network error message "MPL 01... your call cannot be completed as dialed" or something like this?
Click to expand...
Click to collapse
I'm using Rom NFSFan 1.15 and Radio 3.37.77
when i make a call the phone will say connected, and then the min counter will start after 30sec-1min the phone will drop the call with no error message or anything
Have you tried using a different rom? While I doubt it, it could be rom related. Do you at least hear the ringing when you dial out (before getting the dropped call)?
egzthunder1 said:
Have you tried using a different rom? While I doubt it, it could be rom related. Do you at least hear the ringing when you dial out (before getting the dropped call)?
Click to expand...
Click to collapse
no ringing no sound at all just dead air and then dropped call i don't think its the rom because it has the same problem if i boot into Android also
evilclosetmonkeynate said:
no ringing no sound at all just dead air and then dropped call i don't think its the rom because it has the same problem if i boot into Android also
Click to expand...
Click to collapse
There has to be something wrong in your EPST settings. Your carrier has to give you all your NAM settings or else you will never make it work properly.

missing calls

i have the problem that if i miss calls my phone simply doenst ring, i can receive sms but no calls even full GSM net?the missing calls werent displayed also- anyone else having this issue?
That sounds like more of a network issue then a handset one to me.
I would suggest that you speak to your service provider about the issue. If they provided you with the handset they should be able to help.
missing calls htc hd2
Yes I have missed calls, phone often does not ring at all, always happens if placed in pocket ie upside down or walking. Initially thought it was the "Quiet ring on pickup" being activated whilst walking. but no, have turned off ,also tried Pocket mode on and off,get message missed call even upright in car.?? The caller sometimes gets message after several rings that the phone they are trying to contact is already on a call ??
have ROM version 1.66.707.1 radio 2.06.51.07
Not going to contact HTC again as they seem to know less than me and their voip calls are woefull. Cheers
Hi Rocker
Same here...and its flooded in the net....still no solution..check this out and if anything comes to you...do pls let me know...
http://forum.xda-developers.com/showthread.php?t=850280

HD2 Dropping calls

Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Danno320 said:
Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Click to expand...
Click to collapse
In terms of dropping calls, it is usually due to the handover sequence between cellsites, rather than the handset itself.
I'm guessing you are on O2? If so, PM me your location and I'll get my "inside contact" to take a look at any outstanding issues there.
I must admit, I've not used that accelerometer feature yet, but I have turned it on. (Under Settings -> Sound & Display -> Ring and Notifications)
Erm.. This might sound like a dumb post but I was having problems with call disconnection whilst in the middle of calls. I discovered the problem - I'm LEFT HANDED!
When I used the device I held it in my right hand and type/operate with my left. When I held the phone to my right ear to have a conversation I was occasionaly touching my cheek with the call-end button and that's how I was getting repeated disconnections - true story.
I am now a practicing ambidextarian...
Thanks for getting back so quickly guys
a practicing ambidextarian eh............ I wish I could breathe underwater! (sorry I couldn't resist it)
I don't think I'm cutting off the call through contact with the screen all the time though but yes I have done it more than once!
Thanks for the info rp-x1. I'm in Settings -> Sound & Display -> Ring and Notifications and the only thing that looks relevant is the 'Quiet ring on pickup' option and I'm not sure it's related. For instance, I got a call early yesterday morning and answered the call in bed. When the wife elbowed me and I turned on my side the phone assumed I was putting it face down and ended the call. I'm looking to disable this function.
Dropping Phone calls even in locked screen state
I am also dropping a alot of calls . Not sure if it is related to face down as the phone is always upright after answring a call. May be the call end button.
Having said that the phone was locked when I received a call today. I moved the slider to answer said "hello", then after 3 seconds it disconnected.
Any ideas?
Thanks
edit: Seems like a proxomity sensor issue, judging by other threads. Will continue to search for a fix/workaround.
htc hd2 dropping calls
Hi everyone,
I have a htc hd2 since 1/2011, love the phone BUT i HATE the dropping calls problem!! Please help. also will upgrade to windows 7 help with this problem.
I hardly use the phone to make calls, so I'm not sure if the calls dropping in the past is any relation, but as stated by Danno320, according to the manual ( i went back looking for this ), turning the phone face-down will activate speakerphone.
This is so exciting... so I tried it a few times.
All it did was to disconnect the calls.
I wonder if the action really does turn the speakerphone on.
Anyone who's tried and succeeded?
I also want to know if there's a solution to this now that I know my phone isn't functioning like what the manual said it should be...

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