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Has anybody seen an effect on his/her Universal?
When I take a photo in a dark condition on the dark parts of the photo there are many different color points which are I think about 4 pixel size.
In a lighter condition there is also the same effect, but not as strong as the dark side and on the dark parts too.
What is this?
Hardware of software problem?
Just to know what I'm saying I attached files.
Click an image to see larger!
I think those are dead pixels within your camera. If you notice, they always seem to be in the same place. I've heard that the camera within the Universal isn't of a great quality, and I guess it's pot luck, as with LCD screens, as to how many (if any) of your pixels are dead.
You might be able to argue that it should be replaced under warranty as long as they don't have an acceptable dead pixel level - certainly for LCD screens there is usually a policy which states that a certain number of dead pixels is acceptable based on their position etc, not sure whether this applies to cameras too.
I've attached a couple of pictures taken with my XDA Exec, and you can see I've got a few dead ones too that show up on both pics, but not as noticeable as yours (apart from the one nearly half way down on the right).
Cheers,
Steve.
Yes.
I think you have the right.
I will speak to the shop where I bought. Guarantee is there.
Thanks the answer.
which of the above were taken with night mode on?
Neither of my shots used night mode.
Cheers,
Steve.
I have the same thing going on to... I think it showed up after the new rom was installed. Imate JasJar.
It has nothing to do with the firmware..
Mine does have like 10 of these, quite annoying aren't they?!
Well, turned out to be 18...[/img]
Dear Friends,
I have many dots in the photos even in daylight... Ohh no... First I thought it was because of firmware bug but now i am really confused after reading above about dead pixels in the camera...Mine is a 2 months old jasjar...
DAYLIGHT:
NIGHT:
CLOSEDCAM:
Regards and thanks...
I noticed that mine has a few dots too. I only noticed it after the I-Mate upgrade, so I did not worry about it myself. I did not have those dots when I was using the O2 ROM. I don't want to switch ROM just to find out.
Delete me
Hm... I'm trying to reflash with an older ROM and check it.
I will post here pics with the new/old ROM.
My friend said (who has a PDAstore www.pdabolt.hu and PDA-repairservice www.pdaszerviz.hu ) it is not pixel-error but dust-particle on the camera-processor.
I don't know I will be smarter after the downgrade.
Ok, I'm finished. It seems it is independent from the ROM. I downgraded to the 1.13 O2 ROM, and skipped the ExtendedROM installation. Results are the same:
hmm... anybody?
Hasn't everyone already answered the question? It's dead pixels in the camera CCD. So a hardware fault.
Melty said:
Hasn't everyone already answered the question? It's dead pixels in the camera CCD. So a hardware fault.
Click to expand...
Click to collapse
Somebody would have answered yet? Or had one answer? Because I have two answers now. If your answer is an answer, this is the same than one of the two. But thank you!
Melty said:
Hasn't everyone already answered the question? It's dead pixels in the camera CCD. So a hardware fault.
Click to expand...
Click to collapse
I agree - hardware fault, most likely due to poor quality component. Probably not a lot you can do about it - all Universals probably have this pproblem to one degree or another, it's just whether the number and position of the dead pixels is acceptable to you.
Cheers,
Steve.
Ok. Thakyou for all. I close the topic, I found it - as you said -, it is a hardware fault. I made contact my guarantee service, they will change it. (the camera)
TOPIC CLOSED
hi, all dear hd2 users,
In that 'Weird camera colour balance?' thread, some guys are still not convinced that their cameras have the pink problem. For me, I had also thought I am the lucky one who don't have the defect until today.
first thing to remember, do not use flash, because the strong light could make all the pics very white without pink spots;
2, take a clean white paper;
3, take several pictures of a clean white paper;
4, put them in a folder in your pc;
5, then display them in thumbnails.
you will see how obvious the pink spots in the centre are!
don't use the pictures of colourful scenes to do this experiment because they could cover the pink and easily cheat our naked eyes!
attached are some of my pics with pink spot, the bluish one is even with flash.
and one very important thing, don't forget to reply this post to tell me the results!
Cheers!
I dont have the time to do the pictures but you're definitely right, I didnt think I got it but I actually do.
Hope they get this and all the other problems fixed soon.
Its a hardware fault, you need to send your phone back, software will never fix it.
jrvenge said:
Its a hardware fault, you need to send your phone back, software will never fix it.
Click to expand...
Click to collapse
no it isnt, that has been discussed, there is a long thread abtou this already. t was determined 100% to be software. I would post the existing thread but i dont feel like going to search for it Trust me, its there
Hopefully it is really software issue.
I don`t think i have the issue, but god lets hope its not.
jrvenge said:
I don`t think i have the issue, but god lets hope its not.
Click to expand...
Click to collapse
i didn`t think too, i tryied that and i have something... but it is not so bad... so i`m okay
I posted on the previous thread that I do not have the problem. I've used the camera a lot of times and never seen this pink blobby-blur thing in the middle of the picture.
On the other hand, I do not spend hours taking pictures of pieces of white paper, or white walls, so I'm not fussed. As it states in the main post of this thread, "don't use the pictures of colourful scenes to do this experiment because they could cover the pink and easily cheat our naked eyes!"
That to me says you don't see this problem unless you go looking for it. Okay, the colour may be slightly off if your phone IS displaying this fault, but if you can't see it with a colour picture, who the hell cares?
johncmolyneux said:
I posted on the previous thread that I do not have the problem. I've used the camera a lot of times and never seen this pink blobby-blur thing in the middle of the picture.
On the other hand, I do not spend hours taking pictures of pieces of white paper, or white walls, so I'm not fussed. As it states in the main post of this thread, "don't use the pictures of colourful scenes to do this experiment because they could cover the pink and easily cheat our naked eyes!"
That to me says you don't see this problem unless you go looking for it. Okay, the colour may be slightly off if your phone IS displaying this fault, but if you can't see it with a colour picture, who the hell cares?
Click to expand...
Click to collapse
^^^ THIS ^^^
I did the above experiment and can see the pink hue when taking pictures of a white piece of paper, but as johncmolyneux says it's not really an issue in normal use. Any camera with a small fixed lens is not going to give the best pictures and is no substitute for a dedicated digital camera with a much larger optical focus lens, especially when taking pictures close-up of a high contrast object. If HTC had fitted a larger lens with optical zoom then this camera would be a far chunkier device and not not to carry around in your pocket as a great all-round communication system.
I never intended the HD2 to replace my compact digital camera anyway, so for, me this isn't a real problem.
I think we will find that the pink tinge problem is hardware related, some digital cameras can suffer from what is called a hot spot. The problem usually only shows up when trying to take an IR photo as its something to do with too much IR light getting through to the sensor. Its possible that the lense on the HTC has a coating problem thats letting too much IR light through to the sensor. If this is the case only replacing the lense will fix it.
omneity said:
^^^ THIS ^^^
I did the above experiment and can see the pink hue when taking pictures of a white piece of paper, but as johncmolyneux says it's not really an issue in normal use. Any camera with a small fixed lens is not going to give the best pictures and is no substitute for a dedicated digital camera with a much larger optical focus lens, especially when taking pictures close-up of a high contrast object. If HTC had fitted a larger lens with optical zoom then this camera would be a far chunkier device and not not to carry around in your pocket as a great all-round communication system.
I never intended the HD2 to replace my compact digital camera anyway, so for, me this isn't a real problem.
Click to expand...
Click to collapse
Well, its a big problem for me. A phone at that price, and compared to other phones, really should have a better/satisfying camera. I find it unacceptable that my old Diamond takes better pictures!
And yes, its the hardware...i just hope they will return my phone fast or simply give me a new one.
There already is a thread about this.
I suggest the two be merged if possible.
mallman said:
no it isnt, that has been discussed, there is a long thread abtou this already. t was determined 100% to be software. I would post the existing thread but i dont feel like going to search for it Trust me, its there
Click to expand...
Click to collapse
HTC originally said it was a hardware issue. Then they changed their minds and said it was a rare software issue. Then they changed their minds again and said it was a common software issue and that they are working on a hotfix.
I'm not convinced, to be honest: my suspicion is that it really is a hardware issue that HTC intends to try to compensate for in software, and that they're lying about it.
omneity said:
I did the above experiment and can see the pink hue when taking pictures of a white piece of paper, but as johncmolyneux says it's not really an issue in normal use.
Click to expand...
Click to collapse
I beg to differ: it's very obvious in normal use. It's MORE obvious when you take a picture of a white piece of paper, sure; but that's just a convenient way to test quickly for what is a universal problem.
Shasarak said:
I beg to differ: it's very obvious in normal use. It's MORE obvious when you take a picture of a white piece of paper, sure; but that's just a convenient way to test quickly for what is a universal problem.
Click to expand...
Click to collapse
It's noticeable if you look for it, I personally didn't notice it till I read about the problem. I'm more inclined to believe it's a software fault as using flash when taking pictures I don't get the pink hue in the middle of the pics so it sounds like something to do with the light balancing algorithm as mentioned in the other thread.
TheRealBnold said:
And yes, its the hardware...i just hope they will return my phone fast or simply give me a new one.
Click to expand...
Click to collapse
Know that for sure do you, Know more than the people who made the phone? NO didnt think so
sharpey said:
Know that for sure do you, Know more than the people who made the phone? NO didnt think so
Click to expand...
Click to collapse
What HTC knows and what HTC publically says aren't necessarily the same thing. Initially they said it was a hardware issue, then they changed their minds. Why? Was it because it is actually a software issue, but HTC tech support gets no information from HTC head office, had to guess, guessed wrong, and was belatedly corrected? Or was it because it's really a hardware issue, tech support knew this and announced it, and head office then suppressed the information in order to protect HTC's reputation and avoid a recall, and is now telling lies? There's no way to tell, but at least one of HTC's statements must be either a mistake or a lie.
Go to the older thread
Shasarak said:
...protect HTC's reputation and avoid a recall...
Click to expand...
Click to collapse
Whatever the politics or reasons, I doubt very much that this issue would warrant a recall as it does not render the device unfit for purpose.
omneity said:
Whatever the politics or reasons, I doubt very much that this issue would warrant a recall as it does not render the device unfit for purpose.
Click to expand...
Click to collapse
IMO, it does.
Even if you disagree, it wouldn't require a formal recall to be extremely damaging to HTC's sales; a lot of people returning their HD's and a lot of others not buying it because of a known hardware issue would be bad enough. HTC has plenty of incentive to lie.
Anyone else notice lighter blobs on their screen when a black app is loaded?
Try the night clock and tell me if you see any.
I use my phone as a clock at night and I just got this today and wow is it noticeable.
Sent from my GT-I9100M using Tapatalk
groaner said:
Anyone else notice lighter blobs on their screen when a black app is loaded?
Try the night clock and tell me if you see any.
I use my phone as a click at night and I just got this today and wow is it noticeable.
Sent from my GT-I9100M using Tapatalk
Click to expand...
Click to collapse
I also had that issue on my first unit, I had it replaced.
A quite bellow summarizes all the screen issues on the S2.
BarryH_GEG said:
There's really two separate issues that sometimes overlap:
1) The left side banding which appears along with a yellow tint either under certain conditions or, to some, in everyday use. This would seem to be a design issue as, to date, it shows up on every single phone produced.
2) Screen QC issues which include: 1) suction cup circles from production, 2) fingerprints on the inside of the display, 3) dead pixels, 4) vertical or horizontal lines, 5) ghosting, 6) white or black blotches, and 7) wide swings in color temperature.
There's no doubt the QC issues are probably vexing to Samsung. Based on the sheer quantity of displays they need to produce to satisfy demand they're either intentionally allowing displays to go out that shouldn't or are finding out from customers that bad displays got passed QC. Considering the large number of phones sold it's hard to guess the bad:good ratio but it would appear its larger than appropriate. And it doesn't appear to be getting better as newer builds seem to have the same issues as early builds. So banding may be forever but swapping phones may definitely help with the other issues.
I do think that adding the QC issues on top of the banding issue does compound it on some phones. That could certainly explain why some of us are happy and others aren't. There's still a lot of subjectivity at play so it will always be hard to say if what's acceptable to some is unacceptable to others. But with all the phones sold, you'd still think if more than a few percent had serious screen issues there would be a bigger audience for this thread and the issue(s) would have become more prominent on its own. I'd like to think things will get better but production demands may continue to allow QC issues to occur at higher than normal rates. Something that's frustrating for everyone - including Samsung.
Someone said something about the technology being flawed. Here's two links to stories where Apple was/is trying to get SAMOLED for their products. To me, it just helps reinforce that the benefits (color, contrast, viewing angles) still outweigh the downsides (screen life, burn in, inconsistency). And I'm sure Apple's engineers fully reviewed both the upside and downside before considering SAMOLED so it's still kind of a vote of confidence in the technology.
http://www.intomobile.com/2010/05/2...y-for-iphone-hd-4g-due-to-supply-constraints/
http://www.electronista.com/articles/11/05/26/we.rebuff.rumor.of.amoled.ipad.3.in.2011/
Click to expand...
Click to collapse
Thanks!
I'll have to get back there to have it replaced.
Sent from my GT-I9100M using Tapatalk
I've had it replaced 3 times now, I'm on my 4th unit. I can exchange one more time before I have to send it out for repairs.
I'll wait for them to get a new shipment in with different serial numbers (all the ones i've had start with the same 4 digits) and hope i get clean ones.
I called Samsung and the rep i spoke to told me that they have not heard of this issue.
Well they have 3 units in their back room with this issue so they will see it.
I think I will have to take a long-exposure photo to show them what the issue is.
Fingers crossed the next shipment is clear.
groaner said:
I've had it replaced 3 times now, I'm on my 4th unit. I can exchange one more time before I have to send it out for repairs.
I'll wait for them to get a new shipment in with different serial numbers (all the ones i've had start with the same 4 digits) and hope i get clean ones.
I called Samsung and the rep i spoke to told me that they have not heard of this issue.
Well they have 3 units in their back room with this issue so they will see it.
I think I will have to take a long-exposure photo to show them what the issue is.
Fingers crossed the next shipment is clear.
Click to expand...
Click to collapse
I've seen this isseu quite often when I had my phone exchanged mainly for a different screen defect, just be warned though since you had so many exchanges some people here might not actually believe that you went through 4 phones because 6Million phones sold and all that jazz.
Good idea that you decided to wait for another shipping, maybe you can even get a refund and just buy from another store that has good stocks?
I don't care what other believe or not. If they want to see my receipt plus the 2 exchange receipts I have here in this bag beside me I'll send them a picture.
Regardless, I must be one of the few people who have this screen problem AND use the phone as a night clock.
I am posting this for information to anyone who also has experienced or may wonder if their phone also has this issue.
If you dont have it, GREAT! I wish I had your phone.
(ps, this isnt a rant, just want this to be over)
I have zero issues with my screen; no ghosting, yellow/pink tint, light bolbs etc.
but no one believes me
groaner said:
I don't care what other believe or not. If they want to see my receipt plus the 2 exchange receipts I have here in this bag beside me I'll send them a picture.
Regardless, I must be one of the few people who have this screen problem AND use the phone as a night clock.
I am posting this for information to anyone who also has experienced or may wonder if their phone also has this issue.
If you dont have it, GREAT! I wish I had your phone.
(ps, this isnt a rant, just want this to be over)
Click to expand...
Click to collapse
Someone else in Canada (Toronto) went through five phones because of tinting issues with the display. He too exchanged them back-to-back from the same store. If you've been going to the same store, and there was a run of bad displays, all the phones built in sequence could be effected. Can't you go to a different store and exchange it there?
Have the same problem, its like blobs/smudges that are lighter black/greyish. Not an even black color.
Its best noticeable in a dark room without any other light, not even the light of the touch buttons or top bar active (so your eyes are adjusted to seeing in the dark). Using this image I can see it clearly. Auto adjust screen power doesn't influence it.
I think we all may have blobs to varying degrees. The other day I looked at my screen in bright sunlight with polarized sunglasses on. It made the screen look black but you could clearly see random beige blotches all over it. In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Nivekius said:
Have the same problem, its like blobs/smudges that are lighter black/greyish. Not an even black color.
Its best noticeable in a dark room without any other light, not even the light of the touch buttons or top bar active (so your eyes are adjusted to seeing in the dark). Using this image I can see it clearly. Auto adjust screen power doesn't influence it.
Click to expand...
Click to collapse
You got it too!
Well, i'm glad I'm not alone sorry that you have it too.
Hopefully I will get a call from the store when the new shipment comes in and the issue will go away.
I tried going to another store and was told DOA's could not be exchanged at other stores that they had to go back to the store it was purchased at.
It is likely that all phones at Bell at all the stores at the same time may well come from the same batch.
I can wait over the weekend. I bought it on the 1st so still have most of my 30 day period to do the exchange. after that its repairs only. trying to avoid that.
I tried to get back the first one I had as it didn't have it as bad as all the subsequent ones I've had. Once a phone is marked DOA it can not be resold until it has been reconditioned and put back through the system. Understandable.
BarryH_GEG said:
I think we all may have blobs to varying degrees. The other day I looked at my screen in bright sunlight with polarized sunglasses on. It made the screen look black but you could clearly see random beige blotches all over it. In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Click to expand...
Click to collapse
I agree and I can accept some imperfections but I'd like to get as close to "perfect" as I can seeing that I had it in the beginning (WHY didnt I keep the first one?!)
Oh well, I'll take what I get with the new shipment and be happy with it,unless there is functional issues, then I'll be
BarryH_GEG said:
In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Click to expand...
Click to collapse
Well good you don't see any blobs or perhaps you are suffering from a certain degree of Nyctalopia. Sometimes a disorder is not bad, see no evil ... Nonetheless the O in AMOLED doesn't stand for alive, just for a chemical compound containing molecules with carbon.
I must add that two Galaxy S (i9000) models I have looked at don't have this issue, at all. The screens are fully and equally the same black tint/shade. Taking a picture to capture the problem has proven to be somewhat difficult, but this old camera probably isn't really anything to write home about these days.
Nivekius said:
Well good you don't see any blobs or perhaps you are suffering from a certain degree of Nyctalopia. Sometimes a disorder is not bad, see no evil
Click to expand...
Click to collapse
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life. If I had problems with my phone I'd have no problem sharing them. I've posted tons of pics of my phone in the dark, in the light, on grey, showing apps, and at every brightness level between 0% and 100%. I'm not going to apologize because I have a decent screen. Though I do sympathize with those that aren't satisfied for whatever the reason.
BarryH_GEG said:
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life. If I had problems with my phone I'd have no problem sharing them. I've posted tons of pics of my phone in the dark, in the light, on grey, showing apps, and at every brightness level between 0% and 100%. I'm not going to apologize because I have a decent screen. Though I do sympathize with those that aren't satisfied for whatever the reason.
Click to expand...
Click to collapse
I dream of having a phone like yours.
I'm glad that all i have are these splotches on the screen in the darkness. it is not viewable at any other time and all other functions of the phone are perfect.
I can live with the splotches if i have to but would prefer to not. I'll exchange one more time and leave it.
groaner said:
I dream of having a phone like yours.
Click to expand...
Click to collapse
I'm sure I'm not special. If you look at the low level of participation in the display threads either people have low standards or the majority of phones are like mine. Even within the display threads, 50% of the posts are by the same dozen or so people. In the other Canadian display thread a bunch of people from Toronto posted they had no problems. So keep spinning the wheel, you're bound to get lucky.
BarryH_GEG said:
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life.
Click to expand...
Click to collapse
Obsessive–compulsive disorder is not how you describe it, perfectionism is. Some more of this perfectionism for a company like Samsung would not be bad at all.
It was not meant to be taken seriously anyway (hence the smiley). Albeit a joke, people whom suffer from night blindness will of course not see this particular issue though.
While I believe I did not post in the other display problem threads. I do have yellow tint and pink/blueish shade from all angles except from front. Which of course doesn't make it sound like a decent and proper SAMOLED+ display at all. Since I have a Galaxy S that doesn't exhibit these problems, it of course makes me a little disappointed.
Nivekius said:
Obsessive–compulsive disorder is not how you describe it, perfectionism is. Some more of this perfectionism for a company like Samsung would not be bad at all.
It was not meant to be taken seriously anyway (hence the smiley). Albeit a joke, people whom suffer from night blindness will of course not see this particular issue though.
While I believe I did not post in the other display problem threads. I do have yellow tint and pink/blueish shade from all angles except from front. Which of course doesn't make it sound like a decent and proper SAMOLED+ display at all. Since I have a Galaxy S that doesn't exhibit these problems, it of course makes me a little disappointed.
Click to expand...
Click to collapse
I wasn't attacking you, just having a little fun trading disorders. I actually considered myself anal retentive until I started participating in this forum. ;-)
Sent from my GT-I9100 using XDA Premium App
The anal stage, hmm no let's just leave Freud there. He doesn't have blops on his screen anyway.
I can not exchange my phone, probably because it was included for "free" with a Vodafone plan, even though I just have it a couple of days. The shop implied I could sent it in for repair but I am reluctant to do that for various reasons.
bruflot said:
I have zero issues with my screen; no ghosting, yellow/pink tint, light bolbs etc.
but no one believes me
Click to expand...
Click to collapse
Not all phones are affected with the same assortment of issues but I find it hard to believe that your phone does not have any ghosting, its an limitation on the SAMOLED+, Im not saying your lying but I dont believe that claim either. For the yellow banding on the left side user to user and phone to phone subjective.
Nivekius said:
I must add that two Galaxy S (i9000) models I have looked at don't have this issue, at all. The screens are fully and equally the same black tint/shade. Taking a picture to capture the problem has proven to be somewhat difficult, but this old camera probably isn't really anything to write home about these days.
Click to expand...
Click to collapse
One of my thoughts also point to that a lot of S2 owners are first time users of SAMOLED screens, hence they dont know what to expect or have an entire low level of expectations. The S2 is my 3rd phone with a SAMOLED based technology and pretty much the expectation should be higher than the first generation SAMOLED right?
But all people say that these defects are expected are we are the minority as millions and millions of phones getting sold but theres no "internet media coverage" about it and they start bringing in other phones as a comparison when the only comparison needed is the previous generation SAMOLED.
I was initially very disappointed on this until I had my phone exchanged (Had to sort out over a dozen phones) and also XXKGx firmware alleviated the yellow banding, right now Im happy with what I got but I can be happier if the quality on the SAMOLED+ surpassed the first generation, The regular SAMOLED is superior in every way even if it was pentile. I just gotta hope for the best when the SGS3 and SAMOLED HD comes out.
Nivekius said:
The anal stage, hmm no let's just leave Freud there. He doesn't have blops on his screen anyway.
I can not exchange my phone, probably because it was included for "free" with a Vodafone plan, even though I just have it a couple of days. The shop implied I could sent it in for repair but I am reluctant to do that for various reasons.
Click to expand...
Click to collapse
This could also be a possible reason why Samsung has never said anything about the display issues on the S2, a lot of shops are refusing exchanges and sending customers to the service center and have repairs instead, probably Samsung has informed its retail channel that they will be replacing deadpixels only anything should be dealt with by the retailer.. well just a conspiracy theory =)
Guys as you can see, many started posting concerning some defects of the Note's screen. It's starting to look widespread. Might be wrong tho.
Should we be worried of widespread manufacturing defects? I would hate sending my Note back to Amazon.de even when it hasn't even arrived yet! I hate all the hassle/waiting/delays.
Please only post insightful/informative answers, because I'm starting to get worried and I can ASSURED you I'm not the worrying or nitpicking type so that's says something.
I believe many or some others people are in the same situation as me. Also I got it from Amazon.de so it's EU Model.
Could this be EU model specific "problems"? If it does NOT affect it's performance/reliability and day2day usage I don't even care then..
But I would hate having the screen of a expensive device failing on me after couple months. It's the phones main feature after all and many started complaining about it.
koniakki said:
Guys as you can see, many started posting concerning some defects of the Note's screen. It's starting to look widespread. Might be wrong tho.
Should we be worried of widespread manufacturing defects? I would hate sending my Note back to Amazon.de even when it hasn't even arrived yet! I hate all the hassle/waiting/delays.
Please only post insightful/informative answers, because I'm starting to get worried and I can ASSURED you I'm not the worrying or nitpicking type so that's says something.
I believe many or some others people are in the same situation as me. Also I got it from Amazon.de so it's EU Model.
Could this be EU model specific "problems"? If it does NOT affect it's performance/reliability and day2day usage I don't even care then..
But I would hate having the screen of a expensive device failing on me after couple months. It's the phones main feature after all and many started complaining about it.
Click to expand...
Click to collapse
According to my poll, over 83% of the people here who responded think the Note is the best phone ever made. So I think you might be barking up the wrong tree or singing the wrong Note needlessly.
koniakki said:
Guys as you can see, many started posting concerning some defects of the Note's screen. It's starting to look widespread. Might be wrong tho.
Should we be worried of widespread manufacturing defects? I would hate sending my Note back to Amazon.de even when it hasn't even arrived yet! I hate all the hassle/waiting/delays.
Please only post insightful/informative answers, because I'm starting to get worried and I can ASSURED you I'm not the worrying or nitpicking type so that's says something.
I believe many or some others people are in the same situation as me. Also I got it from Amazon.de so it's EU Model.
Could this be EU model specific "problems"? If it does NOT affect it's performance/reliability and day2day usage I don't even care then..
But I would hate having the screen of a expensive device failing on me after couple months. It's the phones main feature after all and many started complaining about it.
Click to expand...
Click to collapse
Theres absolutely no problem whatsoever. If you display a full-black picture on the phones display in lightless environment you can see the OLED display emits a little bit of light (like 1/1000 of the best LCDs I've seen). Also you might spot few black spots when looking at the screen with your perhiperal vision. So yea... huge problems!
Your never ever going to see these "problems" in normal usage scenarios. Some people just like to make practically non-existing problems into huge "dealbreaker" situations.
Gaugerer said:
According to my poll, over 83% of the people here who responded think the Note is the best phone ever made. So I think you might be barking up the wrong tree.
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Click to collapse
Did I say otherwise? That is NOT great phone? Best is subjective to each one needs and opinion. But for me it's the BEST phone for what I want and look after. That's WHY I order it.
Don't take this the wrong way but that's your opinion of insightful/informative answer? Please don't answer. Just think about it.
I did not ask if it's good/best phone or if you like it. I ordered it for the same reasons like almost all here.
I believe my post is very clear of what it's about.
I asked about the display/screen issues some are having. So please next time answer more appropriate and talk about the display/screen "issues" and not about trees and barking and whatever you wan't to talk about.
P.S: See what I had write now? I hate to write such comments/posts. There's no need for them I believe.
A more appropriate answer like: No it's not widespread. I just isolated case or something or whatever, would have been much preferred. Thank you.
koniakki said:
Did I say otherwise? That is NOT great phone? Best is subjective to each one needs and opinion. But for me it's the BEST phone for what I want and look after. That's WHY I order it.
Don't take this the wrong way but that's your opinion of insightful/informative answer? Please don't answer. Just think about it.
I did not ask if it's good/best phone or if you like it. I ordered it for the same reasons like almost all here.
I believe my post is very clear of what it's about.
I asked about the display/screen issues some are having. So please next time answer more appropriate and talk about the display/screen "issues" and not about trees and barking and whatever you wan't to talk about.
P.S: See what I had write now? I hate to write such comments/posts. There's no need for them I believe.
A more appropriate answer like: No it's not widespread. I just isolated case or something or whatever, would have been much preferred. Thank you.
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Click to collapse
I apologise if I have offended you by the manner in which I replied. I was not trying to be patronising but just trying to reassure you and that you might be worried unnecessarily.
lehto said:
Theres absolutely no problem whatsoever. If you display a full-black picture on the phones display in lightless environment you can see the OLED display emits a little bit of light (like 1/1000 of the best LCDs I've seen). Also you might spot few black spots when looking at the screen with your perhiperal vision. So yea... huge problems!
Your never ever going to see these "problems" in normal usage scenarios. Some people just like to make practically non-existing problems into huge "dealbreaker" situations.
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Click to collapse
I know. As I said I'm not the nitpicking type. I will never turn the brightness to a 100%(had it at the lowest on my SGS2) and wont stare a full-black picture in lightless environment for no apparent reason obviously.
The thing that got me worried was those black spots to be honest. So reliability is a great concern for me.
And thanks for the reply. I really appreciate it.
Gaugerer said:
I apologise if I have offended you by the manner in which I replied. I was not trying to be patronising but just trying to reassure you that you might be worried unnecessarily.
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Click to collapse
None taken. I apologize for my saying also. We are all part of a great community here. And also a part of a bigger one too. Yes, XDA Community.
koniakki said:
None taken. I apologize for my saying also. We are all part of a great community here. And also a part of a bigger one too. Yes, XDA Community.
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Click to collapse
We all are XDA-Brothers & Sisters !
Spots before your eyes dept.
There seem to be a couple of cases of defective screens, but a huge amount of opinion about the qualities of Pentile screens. The only thing I can notice with a magnifying glass, is that white text on a black background seems to have a fuzzy red edge to it. Black text on a white background is sharp.
Links that shed light on the matter:
http://www.phonearena.com/news/Sams...D---is-the-PenTile-matrix-bad-for-you_id23134
http://www.nouvoyance.com/technology.html
http://en.wikipedia.org/wiki/Active-matrix_OLED
http://en.wikipedia.org/wiki/PenTile_matrix_family
http://en.wikipedia.org/wiki/Organic_light-emitting_diode#Advantages
ankydu said:
We all are XDA-Brothers & Sisters !
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Click to collapse
What about married members? Or members dating? Is that even legal?
Xaddict said:
There seem to be a couple of cases of defective screens, but a huge amount of opinion about the qualities of Pentile screens. The only thing I can notice with a magnifying glass, is that white text on a black background seems to have a fuzzy red edge to it. Black text on a white background is sharp.
Links that shed light on the matter:
http://www.phonearena.com/news/Sams...D---is-the-PenTile-matrix-bad-for-you_id23134
http://www.nouvoyance.com/technology.html
http://en.wikipedia.org/wiki/Active-matrix_OLED
http://en.wikipedia.org/wiki/PenTile_matrix_family
http://en.wikipedia.org/wiki/Organic_light-emitting_diode#Advantages
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Click to collapse
Excellent read Xaddict. Thanks for taking the time to post them. It would be useful for future viewers that might find this thread. I know a bit about the PenTile and amoled technology...
My concern are the black spots. I know some SGS2 screens have them. I did not notice them when I checked it on my SGS2. So are those black spots are anything to worry about? Are they inside the margin of error or something?
And my final question. Do they affect the screen's reliability in any way?
koniakki said:
Excellent read Xaddict. Thanks for taking the time to post them. It would be useful for future viewers that might find this thread. I know a bit about the PenTile and amoled technology...
My concern are the black spots. I know some SGS2 screens have them. I did not notice them when I checked it on my SGS2. So are those black spots are anything to worry about? Are they inside the margin of error or something?
And my final question. Do they affect the screen's reliability in any way?
Click to expand...
Click to collapse
Can't comment on black spots as I have not seen them.
Compared to my HD2, the Note has blacks that are black as the ace of spades on a dark night, vivid colours and sharp detail(unless viewed with a magnifying glass), and no spots.
Not sure of differences between SAMOLED Pentile and OLED Monitors but Sony are releasing a new range of OLED Broadcast monitors that sell from $10,000-$30,000. They are replacing LCD and CRT's in the broadcast industry.
To quote phonearena.com "To wrap it up we'd say that the fears about PenTile appear hugely overblown when it comes to the new HD Super AMOLED technology, which delivers higher pixel density."
lehto said:
Theres absolutely no problem whatsoever. If you display a full-black picture on the phones display in lightless environment you can see the OLED display emits a little bit of light (like 1/1000 of the best LCDs I've seen). Also you might spot few black spots when looking at the screen with your perhiperal vision. So yea... huge problems!
Your never ever going to see these "problems" in normal usage scenarios. Some people just like to make practically non-existing problems into huge "dealbreaker" situations.
Click to expand...
Click to collapse
It seems like some people are so obsessed with 'perfection' in their ever evolving cutting edge gadgets that at some point the manufacturers are going to need start binning their devices, selling a velvet glove hand inspected version for say 50% more, or start trashing the majority of new screens/devices due to perceived imperfections thus driving the prices through the roof, unfortunately though these scenarios wouldn't satisfy the majority of the perfectionsts (reading some comments it makes me wonder what the writers are like to deal with in real life, how they would like being held to account at such a nitpicking and unrealistic standard) as everyone wants their cutting edge gadgets to be minimally priced as well.
Think about it for a minute, we are basically packing around the equivalent of a cutting edge laptop from a few years ago in our pockets, what happened to the excitement of being part of the technological cutting edge? Enjoy your gadget while you have it, you'll be replacing it soon enough anyways with something new that is flawed somehow but much more awesome.
I remember a similar controversy that was being peddled when the HTC HD2 came out. If you viewed the screen with sunlight reflecting off it at a 45 degree angle, you could see the etched pattern of the capacitive touchscreen grid. I hardly ever noticed it and when I did it made no difference to the quality of the phone's screen, but some held that it was a defective design.
Well I have seen on a couple of S2s and Notes some dark marks in the background. Best visible to me when looking on a grey background with low brightness setting.
Eg. Maps.
I am not too worried about this, since with increasing brightness it gets much better.
Since I checked a couple of stores and always found it, I believe it is a common issue. Might be worse or better from phone to phone, but always there.
Thank you all for your replies. Greatly appreciated.
So, to answer my own concerns based on your replies: No, is not an issue at all. Well, so far atleast, since it's a new device not many users if any, used it for longer perioed(3-6months).
Let's hope it's all good when it arrives in a couple days. If anything with the phone I will post to the appropriate threads. Thanks again.
This is a general statement and not a direct first hand account of my experiences with the SGN.
The human brain has the ability to ignore small issues or lack of information. For example, you can listen to a conversation with your date at a restaurant even with a lot of background noise. You can look at an image for a split second and be able to make out what the picture was even if you only saw part of it. Tiny issues with the display may not even register.
However, if you are looking for issues you will find them. Also you are far more likely to be bothered by an issue once it is pointed out to you. Sometimes ignorance is bliss. If someone tells you looking at the screen in very specific circumstances will result in a visual artifact, you will tend to always notice it. I am not saying we should not share this information and just unquestioningly accept what we are given. Just be careful what road you go down. Somethings cannot be unseen!
I recently looked up a review of my monitor for my computer and noticed people were complaining about ghosting in some games. I had not noticed it before I read that review, however guess what I always notice when playing games now?
PS. Want to sell a 24" Asus LED LCD.
The OP asked if these marks are an indication of reduced reliability of the screens, i.e. they're defective so they're going to fail sooner. To answer, I don't think there's enough history/data for anybody to answer that question with certainty yet, but I've seen the same marks on my Nexus One AMOLED screen and the GSII AMOLED screen, so I'd venture to say no, reliability is not likely to be negatively affected.
Pops_G said:
....Sometimes ignorance is bliss....
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Click to collapse
The bold part is one of the best advices and can apply to many aspects in life as on hardware.
Pops_G said:
PS. Want to sell a 24" Asus LED LCD.
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Click to collapse
Interested to get that "faulty" ghosting led lcd out of your hands. Price please?
maxh said:
The OP asked if these marks are an indication of reduced reliability of the screens, i.e. they're defective so they're going to fail sooner. To answer, I don't think there's enough history/data for anybody to answer that question with certainty yet, but I've seen the same marks on my Nexus One AMOLED screen and the GSII AMOLED screen, so I'd venture to say no, reliability is not likely to be negatively affected.
Click to expand...
Click to collapse
Thank you maxh. I agree with you. I said it also that is too early to tell, but the reason I made this whole thread is so someone with some engineering expertises would reply to ease my concerns.
But it seems that is not a reliability issue from all the replies, even if I believe none of us is professionally certified to answer that. Time will tell.
In the meantime let's all enjoy our humongous SGS2 on steroids!
Colour depth
I am having doubts that the screen on the Note is 16M / 24bit colour depth.
GSMArena states the colour depth is 16M.
This is a link to a website with a 24bit png gradient and an explanation of screen bit depth: Gradient
Looking at it on the note, there is banding characteristic of 16bit, which doesn't show up on my pc's screen.
I tried png & jpg gradients i made in photoshop and all had banding on the Note.
Oh well, what was I expecting on a handset?
I guess GSMArena got my hopes up.
My first Galaxy Note had dead pixels, burn-in effects (don't know what you call them but there are pictures in the link below). The second one I got as a replacement had much more burn-in effects than the first one. The third Galaxy Note had burn-in effects but not as much as the first two, but the gyroscope isn't working on third one, yes I've calibrated it like a thousand times. All of these phones had the burn-in effects out of the box, so it wasn't I who was overheating the phones screen or something like that...
There were also other minor problems (with all three phones) like bad audio quality, bad Bluetooth connectivity, minor lagging and small blocks appearing when watching videos (yes, even of high quality videos) which doesn't appear on any other phone I've had.
I've never had any of these problems with another phone. I've mainly used Sony Ericsson and Apple phones. Off topic, or maybe not.. I also bought an Samsung Galaxy S2 for my girlfriend and it too had burn-in effects and a burnt in status bar (nothing she really cared about, I take it as does most of the people who have it), so it's not just the Galaxy Note suffering from this issue.
Now I'm here, with my third fricking defective Galaxy Note, really pissed off at these issues. If one pays ca. 500+ euros for a quality phone made by the "best" phone company in the world one doesn't expect to have these issues.
I will try to solve this by contacting Samsung. But I would ask of other owners of the Galaxy Note to do the following test on their phones and post a result.
Download the app:
1. Dead Pixel Detect and Fix
2. Start with choosing the colors white and grey
3. Within the app, go to settings, set brightness to lowest.
4. Be in a dark room and look for these burn in effects I'm talking about (dark vertical and horizontal lines + smudges).
Take a picture of the screen with another camera, taking a picture with the phone itself won't show these issues as it's not software issue but a hardware issue.
These were my results with the first two phones I bought:
http://imageshack.us/g/685/bild4ht.jpg/ (There is only one color displayed and there are lots of dark lines and smudges, ignore the grain)
Thank you.
Looking at your pictures they do look very bad, I cant even tell if that is supposed to be a white or grey rendering on the screen but thats an obvious defect.
Did you get your note from a retail store?
I've also had several replacements with my S2 and I ended up getting a refund.
IMHO, part of the cause of this really low quality control is not by samsung but from other users who accept obvious defects to be normal or tolerable, sure its gonna be a PIA to have it exchanged upto more then a dozen times but since a great majority of them are just accepting it so samsung is giving us sup par quality control.
Can't remember if the colors were white or grey on the first picture, but they were definitely the same on both phones!
I bought the first two phones from amazon.de, I got my money back from amazon.de. And I got my third galaxy note yesterday from handyshop.de...
EarlZ said:
IMHO, part of the cause of this really low quality control is not by samsung but from other users who accept obvious defects to be normal or tolerable, sure its gonna be a PIA to have it exchanged upto more then a dozen times but since a great majority of them are just accepting it so samsung is giving us sup par quality control.
Click to expand...
Click to collapse
Might be. It seems like the people who are buying Samsung phones doesn't know what quality is, so they just keep the phones and praise the company and the model.
SrAdama said:
Might be. It seems like the people who are buying Samsung phones doesn't know what quality is, so they just keep the phones and praise the company and the model.
Click to expand...
Click to collapse
They know what quality is, they just accept the defects as normal. For me I find it hard to accept some of the screen defects when I never faced this issue with first 2 SAMOLED devices. I guess its the flawless screens I had with my first 2 devices placed me in such high expectations especially on the SAMOLED Plus.
I'll try to see if I can also have mine replaced, the only issue I have is the faint horizontal lines, can be seen even when browsing. No effort needed to see it.
EarlZ said:
the only issue I have is the faint horizontal lines, can be seen even when browsing. No effort needed to see it.
Click to expand...
Click to collapse
One does not necessarily need to do the test I've put up to see these defects, I can see them whenever the background image is grey or white.
SrAdama said:
I've never had any of these problems with another phone. I've mainly used Sony Ericsson and Apple phones.
Click to expand...
Click to collapse
Sorry to read of your difficulties, but you do realize their are plenty of Sony and Apple owners with similar problems, right? You've just been lucky until now.
I have a SGS2 and My screen is perfect! Tried the app that is mentioned and all colors are perfect! Maybe there is a bad batch of Super AMOLED HD panels floating around. Don't know but I have never seen SAMOLED screen in such a bad shape! And I've seen a lot! Have somebody heard of Nexus Prime having this issues too?
Sorry, but may you take one picture and draw a circle around the defects? I'm honest: I don't see the banding/burn-in effects on your pictures, nor any dead pixels.
All I see is a poorly made photo, which isn't really sharp, sometimes shaken, and has a lot of grain, probably taken with a low cost camera at a too low brightness the camera isn't able to work with.
If I run the program on my HTC Desire (AMOLED) and on the Samsung Galaxy Note (Super AMOLED) I can't spot an failure. I see a minor burn-in in the notification area, which has nothing to do with quality control but rather it's a display technology limitation.
Else I can't spot any defects, no burn-ins, banding, ...
Just as I don't see this on your pictures, except a lot of grain caused by your camera.
One thing is obvious, that at the lowest brightness setting in a dark room, displaying a dark color, taken with a high exposure time, one can spot a difference in color reproduction between both models. But this is no failure at all, because the difference is minor and the frame conditions stupid. And you probably wouldn't be able to tell a difference without a direct comparison at such artificial frame conditions. And the question is, do other manufacturers allow such a low brightness? Do others have such an evenly lit display?
I really don't see any failure with your models.
So please, make a good photo, with a good DSLR, which is a necessity at such low lights, mounted on a tripod, and then draw a circle around the dead pixels, the banding and the burn-in.
UpSpin said:
Sorry, but may you take one picture and draw a circle around the defects? I'm honest: I don't see the banding/burn-in effects on your pictures, nor any dead pixels.
All I see is a poorly made photo, which isn't really sharp, sometimes shaken, and has a lot of grain, probably taken with a low cost camera at a too low brightness the camera isn't able to work with.
If I run the program on my HTC Desire (AMOLED) and on the Samsung Galaxy Note (Super AMOLED) I can't spot an failure. I see a minor burn-in in the notification area, which has nothing to do with quality control but rather it's a display technology limitation.
Else I can't spot any defects, no burn-ins, banding, ...
Just as I don't see this on your pictures, except a lot of grain caused by your camera.
One thing is obvious, that at the lowest brightness setting in a dark room, displaying a dark color, taken with a high exposure time, one can spot a difference in color reproduction between both models. But this is no failure at all, because the difference is minor and the frame conditions stupid. And you probably wouldn't be able to tell a difference without a direct comparison at such artificial frame conditions. And the question is, do other manufacturers allow such a low brightness? Do others have such an evenly lit display?
I really don't see any failure with your models.
So please, make a good photo, with a good DSLR, which is a necessity at such low lights, mounted on a tripod, and then draw a circle around the dead pixels, the banding and the burn-in.
Click to expand...
Click to collapse
I think you are blind.
OrionBG said:
Maybe there is a bad batch of Super AMOLED HD panels floating around. Don't know but I have never seen SAMOLED screen in such a bad shape!
Click to expand...
Click to collapse
Yeah I've never seen such problems on a screen before, hopefully just a bad batch, but on two different models?
bigmout said:
Sorry to read of your difficulties, but you do realize their are plenty of Sony and Apple owners with similar problems, right? You've just been lucky until now.
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Click to collapse
Never heard of any screen problems with Apple and SE, (not saying it doesn't exist) but yes I might have been lucky until now. But what are the odds, 3 gnotes in a row (+ my gf's S2), more or less. It's like all my good luck has secretly been accumulating a lot of bad luck lol. Yeah but I can live with this third one, it's not as bad as the first two. But the problem is the gyroscope. It works randomly.
This is a major feature of recent Samsung Amoled actually. People have been complaining of screen problem for Galaxy SII, Nexus and Note.
They might not want to make the same mistake with their new 2560x1600 ICS tablet.
I've been interested in other phones that uses Sharp's ASV panel.
SrAdama said:
I think you are blind.
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Click to collapse
I think UpSpin is not blind.
Here you go:
These are pictures made at the same time and light with a DSLR camera and "normal" phone camera.
1. DSLR: http://dl.dropbox.com/u/12581372/DSLR Sony A55.jpg
2. HTC Desire Z : http://dl.dropbox.com/u/12581372/HTC Desire Z.jpg
Me and UpSpin can both see the difference
SrAdama said:
I think you are blind.
Click to expand...
Click to collapse
thanks you for not answering my questions at all. Somehow I lose faith in the validity of your issues at all.
SrAdama said:
Never heard of any screen problems with Apple and SE, (not saying it doesn't exist) but yes I might have been lucky until now.
Click to expand...
Click to collapse
Strange that you compare OLED displays with LCD. No LCD on earth has a black as OLED, so if you compare OLED next to LCD at such sub-opimatl conditions you'll notice, that LCD won't even go as dark.
And never had any sort of backlight bleed? Just do a google search 'iPhone 4 backlight bleed' which are issues which are obvious.
I still can't see the issues on your pictures. I see artifacts and errors caused by the poor digital camera you used, just as buk_grudziadz nicely compared, thank you buk_grudziadz. But I don't see display failures and you don't seem to be able to show me them, else you would have done it already, or?
UpSpin said:
thanks you for not answering my questions at all. Somehow I lose faith in the validity of your issues at all.?
Click to expand...
Click to collapse
Well your whole comment seemed more like an insult than any help. How can't you see the issues on the screen? There is only one color on the whole screen, do you think it looks even? You and your friend are the first two people to complain about the photo quality, I'm not the best photographer and I don't know much about how to take good photos, but the problem is very visible. There are black lines, horizontal and vertical and dark smudges. I wish I knew how to take better pictures, even if I did know I don't have the phones since I returned them.
I have the third one left, but it's not that bad as the first two. If you want I can take a photo of it with a galaxy S2.
maybe your phones have the issues, I don't know and I can't tell it.
It's impossible to tell if the photos were taken with a smartphone camera, which adds that much noise that any slight color failures get overshadowed.
Just as with the pictures buk_grudziadz has taken. The display in the photo taken with the DSLR looks perfect, which it is. The same display taken with the Desire Z looks wrong. It has artifacts, color distortion (green and red) seems to have banding, and is grainy (noise), but it isn't. The photo is totally misleading, just as yours are.
So by looking at your pictures your display looks wrong, but not because of the display, but because of the poor camera quality. You can't do better photos with a smartphone camera, even with a point and shot camera it's difficult, you need a DSLR with a large CCD/CMOS sensor and good optics to take reasonable pictures at such a low light. If you don't have one, ask a friend. But the photos you posted are useless, sorry.
Just take a look at the two photos buk_grudziadz posted and tell me, does the display in the photo taken with the Desire Z look faulty or good?
I think your problem is that you are a screen nazi. No screen is perfect. I myself found a dead pixel with your app that i never noticed.
BTW to my knowledge AMOLED displays don't have backlight and the pixels themselves emit light right? So if I'm right, how is it possible to even burn the image of the statusbar when Samsung uses black theme? black means pixels off. How can an image be burned in the display that way?
@UpSpin
They did have those issues and I don't care if you think they "maybe" had those issues. Who the hell do you think you are coming here and being rude, questioning the validity of the issues I've had. I've been through hell with these phones complaining, sending them back, waiting for new ones and loosing money. You are not helping by complaining about the photos.
Do you really think someone would waste their free time on lying about some frickin issues on cellphones? The first person to answer this thread clearly could see them, and I wouldn't post those photos if they didn't look like EXACTLY what I could see with my own eyes. I posted those photos here a long time ago in another thread and nobody complained about the quality. They all saw the issues, many of them had the issues too.
I'm on my third galaxy note and it does have these issues, but luckily not as visible as the first two. When using the same camera I used before and the same settings on the new galaxy note, the problems are barely visible. It doesn't give the new phone some banding or artifacts.
Now these issues was mostly visible when using the lowest screen brightness with grey or white colors (picture yourself reading a book or browsing the internet). It was really annoying and a quality phone from the best phone company shouldn't have those issues.
epicfailguy2 said:
I think your problem is that you are a screen nazi. No screen is perfect. I myself found a dead pixel with your app that i never noticed.
Click to expand...
Click to collapse
Thank you for your comment, it really helped me. Seriously though, my problem is that I care about quality, clearly some people don't judging by your comment. If I pay 500+ euros for a phone with an amazing 5.3" AMOLED HD screen from the best phone company in the world, I don't expect to have problems out of the box. And if you did read my first post you would see that the third galaxy note I have has those issues but not as much as the first two and I am FINE with it. I was just pointing out that all of the gnotes I received had those issues, more or less and I wanted to know if other people had those too.