I will be unbelivably grateful if anyone could help me solve this problem I have with my XDA II
Basically few weeks ago I did a full backup of my XDA II using MS ActiveSync 3.8. (At this point I should mention my XDA II has been upgraded to WM2003SE although it has been backed up SINCE i did this not before i did this)
Anyway I have a small fault with my XDA II which i can't afford to get repaired right now in that the backup battery doesn't work. So when the backup battery dies i loose everything which is what has just happened.
Now however when i try to do a restore of my device ActiveSync keeps telling me that i have a 'Device Mismatch' and that
"Restore cannot be completed successfully. The selected backup file was created from a different type of mobile device."
Now I have tried using the restore function and that file on two different computers and both give me the same error. Is there any otherway of making ActiveSync....or another program restore this information to my XDA II I dont want to have to spend hours getting everything set up again.
(sensibly I do have a backup of my contacts list I did using XBackup on my SD card so at least ive not lost those!)
well thats possible
ok my device says that all the time cos of setting local setting
as on startup its on USA and i use it on local settings portuguese
will try to find out if you dont have it in that setting on the backup
change to your country and try a restore
tell me if it worked
more expecific
go to setting then system then regional settings
change that for your country and retry restore with a guest account
and if all that failed
use this prog at least you will get some of it restored
It worked!
Ahhh thanks so much for your help!
It worked, guess when I had backed up i'd set the regional settings to English (United Kingdon) as soon as I changed that back it let me do the restore....I would never have thought to check that on my own, very bizzare.
Thank you again for your help, much appreciated!
thats what this is all about
you are wellcome
and now you know can help others too
Related
Hi, I am new in this forum, sorry in advance for my english.
Today the battery from my QTEK 2020 went empty and the backup battery also. The device restarted itself and all the data were lost.
I am regurarly backing up all the data each time I connect to the USB cradle, so I thought.. Hmm no problem, I will restore it from the backup file. Then came the problem...
The device ID from the activesync and from the Qtek doesnt match anymore, so I cant restore the backup file.
How/where can I find this data in activesync so that it thinks that this is the same device like before?
P.S. I am only sure that the device name was "Pocket_PC" on QTEK, but the description I dont remember.
Hi Pipi,
Please see whether the below steps can help:
1) Open Activesync (do not put your PPC into the cradle). Select 'File' > 'Delete Partnership' > 'Yes' (repeat until all the partnerships are deleted)
2) Hardset your PPC (hold power button and soft-reset at the same time)
3) After hard reset, put your PPC in the cradle and let it form a new partnership with Activesync (your should get the default PPC name as Pocket_PC)
4) In Activesync, select 'Tools' > 'Backup/Restore'. Select the backup file you want to restore. Go to the Restore tab, press restore and everything will come back.
Remarks: Please make sure the Regional setting of the PPC after hard reset is the same when you do the backup.
Hope it can help ......
THX I will try, but after i have searched the forum for solutions, i found out that, if you do progressive backup, it is impossible to restore the data, except the full backup.
Is it true?
Yes, you need to use a full backup image to restore as incremental backup does not contain the full image of the PPC and cannot be restored.
i restore inc backup's all the time on my device
if it could not be restored why have the inc backup option at all ?
There are three types of backups -
Full backup - backs up everything
Incremental - backs up everything changed since the last full or incremental
Differential - backs up everything changed since the last full.
So - when you restore with incremental you must restore the last full backup and then all of the incrementals since that last full (in order).
When you restore with a differential you need to restore the last full and then the last differental . . . at most 2 restores.
Incremental backups take up less space and time but require more time to restore the system, whereas differentials take more space and time to backup, but take less time to restore the system.
HTH
Different device type
After installing NYDITOT virtual display, my Himalaya crashed bigtime!
Only a hard reset would work.
The problem is, that when I try to restore the backup I get this error saying that the backup was made on a different device type..
Thus rendering me helpless!
I've allready lost 300+ e-mails this way, so I don't trust the backup function any more.
I use newest version of Activesync...
This has happened twice in two days now..
I don't use NYDITOT any more..
hi bonzo,
it's not a big problem: just set the device name AND the regional setting (probably Norwegian for you) to what it was at the time of your backup.
ym
Aha!
So THAT'S why I didn't make it work..
Those darned regional settings!
Thanks a million!
I had the device name down, but didn't know about the regional settings..
yeah it's in the help in activesync
i had that problem once but activesync's help
gave the solution
one of the first time ever windows help help'd me
It was in the help file?
I swear, I read that file five times...
Desperate for a solution...
Oh well.. At least I've got it now..
I had to perform a hard reset today after installing a crap piece of software, however now it will not allow me to restore my last backup, it gives a message to say that it was created on a different device but it wasnt?
Please someone help, I need my data back
choose the same reginal settings as in timezone as you did before thats teh typical reason behind the issues you have
Thankyou so much, it works
Need help. I`m going crazy for last 3 months!!! Needed to send my S100 for repair and did a backup. when got it back and tried to restore backup.stg file goes almost until the end, but.... then does not load 4 dll and some databases that I think are from from the outlook. I have set the Regional Settings as previously, but does not work. The fact is that I have everything back except all my telephone numbers and outlook contacts that I have collected for the last 3 years!!!
NEED HELP!!! Thank anybody!! :idea: ??
You shouldn't use ActiveSync for backup (often problems with restore), use SpriteBackup.
Hello,
I would appreciate ANY help on this matter. Yesterday i had no choice but to hard reset my phone. I always backup my phone every night, and thought (at the time) thank god! However, when i went into my sd card and clicked on the .exe file to restore the backup....it came up with an error message saying:
"The file Backup.exe cannot be opened. Either it is not signed with a trusted certificate or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file."
Isnt this type of file meant to self restore without the original program....seeing as i dont have the copy of sprite backup after hard resetting?
ANY help would be greatly appreciated! Thank you in advance.
If it helps the version of sprite backup i had before everything went haywire was Sprite Backup, HTC edition V6.2.3, Build 2330 (my paranoia makes me write these type of things down elsewhere)
THANKYOU again!
as far as i experience backup procedure
hi..
.. as far as i have experience ....sprite backup procedure ( there might be alternatives ...that i am not aware of but..) on my kaizer... for past 2 yrs and now ..blackstone..(hd ) you can only restore backup through sprite program..(installed on storage card or from sprite progam that should also be installed automatic with original installation on pc..?)i have found that i could also not click on.. backup .exe directly with stylus (i wanted to move .exe to another file...as it would freeze phone..but had to do it with pc...(cut and paste..etc..)i had to also ,when doing restores in the past ..open sprite program and select restore from within ....etc...
thus..i suggest..
if you do not have software any more on phone...is it not possible to get copy and re install it again ..and then try to do restore... selecting your original.exe you still have on sd card ...( i have done this once or twice ..and it worked for me ..but also .. failed a few times ..!! why i dont know...?)
...also as a safety measure i would copy backup.exe to pc.(temporary also.)..and work from there..?
what about checking sprite website mabe for clues or answers...??
hope it works for you..
good luck..
unfortunately i went to their website and downloaded the latest and only version they have which is higher than my old one and it could still not read the backup file. It must only work for the version i originally had.
Thank you anyway
Novice Gadget Boy said:
unfortunately i went to their website and downloaded the latest and only version they have which is higher than my old one and it could still not read the backup file. It must only work for the version i originally had.
Thank you anyway
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Hey dude,
I know the feeling, I think I may have the same version at home so will check it after work and send it
Hi All,
first of all , hope to put this issue in the correct forum path....
my friend has a problem with the Pro2, as you can see by the attach , concerning the keyboard password lock.
His password doesn't works and also performing all the reset type , after the reboot the mobile starts with the keyboard locked (only emergency number is possible call).
he has reported me that at the first time, the mobile has gave to him an alphanumeric code to try to unlock the code but it doesn't solved the issue.
probably re-installing the software (6.5) the problem is solved but he doesn't want loss the date / appointments due the fact he has a doctor.
please help us.
thanks
Hi again,
it's appreciated also if someone know if there's a way to perform the backup in this condition.
Thanks again
tezzuro said:
Hi again,
it's appreciated also if someone know if there's a way to perform the backup in this condition.
Thanks again
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Click to collapse
Did he ever use Activesync or Google Sync? If he did, most of his information sould be saved that way. Also, you may want to try doing a hard reset but only after exausting all attempts to back your data up. Send a couple of PM to Senior memebers or Moderators, you might get some help that way!!
Good luck!!
thanks for your post....
principal problem is that is not possible connect the mobile to pc in order to use activesync or other program due the fact the mobile is locked....and not save data has been performed before....
Double chack that his SIM card is in correctly.
Same exact thing happened to me. My phone battery was at about 10% and when I tried the password that I had set... it didn't work. This made me frantic and very ticked off. I had a ROM on my SD card so i just reflashed from there. Since then I always install a different locking app then the stock one. I just can't trust it. So I think youre only option is to hard reset and hopefully your contacts are saved to the SIM so they won't be deleted.