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Well, that's weird. My friends new XDA 2 is acting up. He lost his soubd trough speaker couple of days ago, and then it came back. Today it happened again. I have no clue what's going on, hard reset didn't help. Any suggestions?
TIA
Has he been using hands free headset? If its anything like the xda 1 the connecter is very problematic and prone to problems.
Yes, very frequently. Looks like that's it. He connected and disconnected couple of times again and now it works.
Hello everyone...
Well, I'm another victim but in this case my MDA2 is muted but not deaf...
I'll explain... Most people with this problem have said that they can't hear nor can be heard when they have this headphones plug problem (i.e. The plug when inserted got the contacts stuck so the system thinks the plug is still inserted).
But in my case the other party DO hear me (this is without using a headphones) but I can't hear them or the system sounds, music, etc. but when I plug my headphones I can hear all sounds with no problem.
The day it failed it was all of a sudden, no water, no bumps, no nothing... actually I was not even using my headphones, so the jack it's out of the equation...
Any ideas?
Well as a matter of fact, about three weeks ago I dropped my MDA2 to the pavement and it scratched the case a bit, but it was working fine for the last three weeks...
Do you think this may be a retarded symptom of the accident three weeks ago?
I'm starting to think the speaker failed or got unsoldered...
Any ideas?
Thanks!!!
Rayan
hi Rayan
i had the following problem: i couldn't TURN UP the volume.
i could move the volume slider, but when i took another look to see if the device did really set the slider to the volume i had set - nada - zero.
volume was down again.
if you encounter the same problems: make it short and give your device a COLD reboot. that was the only thing that did help and gave me back audio.
regards ize|man
Hi izeman,
Well, I even performed a hard reset to factory defaults and nothing!!!
And because of that I'm sure it's a hardware problem...
I just hope it's a simple fixable hardware problem... I'm just wating to get in touch with the guy's at gsmphonesource.com (I have sent SEVERAL emails and voicemails and no one has contacted me back!) :evil: (nice customer service huh? :? )
Well I'll let you know how this story ends... :roll:
Thanks,
Rayan
WHOOOHOOO!
I fixed the problem!!!
Since the guys where I purchased my MDA2 NEVER returned my calls and emails, I got desperate and fix it myself!!! (I know I void my warranty, but it was useless anyway since those *&^%$ guys refused to take my calls)... :evil:
Anyhow, I carefully opened my MDA2 and got all the way into the speaker (which is actually encased in a module with two small gold plated connectors on the top) and cleaned them both, on the speaker module and the motherboard where two matching springs are located. I even carefully pulled the springs to give them a little more "pressure" when assembled.
Well, what can I say... I'm very happy to have my sound back!!!
If someone want to go this route, please let me tell you that it was a pain in the buttocks just to pry open the casing, but now I know how to do it, so drop me a line if you need any assistance... Maybe I will document the procedure with pictures once I have some spare time!... :wink:
(Now I can get rid of my stupid wired headset... It's amazing how those damn wires get to tangle so much!)
Best regards!
Rayan
Sound problems
Hi Rayan,
Good to know you fixed it - I have exactly the same problem; speaker only works intermittently. :evil:
I'd like to take to up on your offer to provide further details; especially how your opened the case without damaging it. :?:
cheers,
Pete
XDA II, Scandisk 512Mb, Plantronics 3000[/quote]
Rayan's fix...
http://forum.xda-developers.com/viewtopic.php?t=8525&highlight=sound+problem
hi guys..
I was watching a video clip and suddenly I see I can't hear any audio from it. I was surprised.. I tried to soft reset it couple of times... but with no luck... I couldn't here any tap sound or even when the phone rings.. nothing sounds.. and finally I did hard reset... but in despair.. still the same problem. but when I try to shake my jam. I could feel something moving.. i don't know if any bit/piece is disconnected.. when i try to tap it hard at the speaker.. i could hear to the music and after few seconds.. its stops.. again..
Has anyone come across such a problem.. I think probably my speaker needs to replaced.. any suggestions or solutions to this..
I would await for ur replies.
kindly advise..
thanks
Iffu
i have the same problem to. Please Help!
This is a "common" problem with the Magician. Mine had it as well. I sent it for repair since it's still under warranty. Some ppl had the guts to open it and fix the loose contact themselves. So if you're not a techie just take it to your service centre for repair :-(
No sound?
Hi. i had a similar problem some days ago. no sound at all from my magician. i've discovered that the problem was that my magician thought i had headphones conected. a simple insert of a headphone jack and removal brought my sound back to live. No problems since than.
Just a gentle few bangs did the trick
After reading several suggestions and info about the speaker problem, I tested my 02 mini with a song. It played ok through the speaker. So the speaker works, but appears to not "Switch" on when being used as a phone. Anyway long story short - I hit the corner of it into the palm of my hand a few times and da da it works again. I also blew through the speaker hole. Someone mentioned that somewhere as well. Hitting into my hand seemed to provide enough impact without creating any damage.
Had same problem too, and sent it away for repair. Three weeks later and the repair company are sending me a replacement this week as apparently they were unable to fix it!
Fault appeared without any warning and I had been using the phone pretty heavily all day. All I hope is that the replacement will have a newer ROM installed to save my ineptness from screwing up an upgrade.
This Jam is a peice of shi#e. I bought one in February, had various problems with both speakers - regular earpiece was unclear and speaker phone was just too damn low in volume.
Some people claimed this was an exception, or that it was the ROM or whatever. Right......
Finally sent the Jam back for warranty repair in May- there were many other defects with the phone that accumulated. I had bought insurance as well so I told them to just replace it. The seller admitted that this (audio/speaker is a common problem in this phone)
I just got the insurance replacement today - yep ages later. This one has firmware 1.11 WWE.
Guess what: the speakerphone on this one (brand new replacement) doesn't work - at all. Not at all. This is brand new, out of thebox. Incredible....
What is worse is that I am going on a month-long trip in a couple of days, so there is no way I can get another one - and by the looks of it, even if I got a replacement, the chances are that it too is a piece of ****#e without a functional speakerphone. This I-mate Jam (or whatever the 50 name sit goes by) is just a low quality piece of garbage.
HTC/I-Mate is garbage company. There is no chance in hell I will be buying any future Jam or I-mate phone.
My Atom thinks the earphones are plugged in when they aren't.
If I answer the phone, no sound, presumably because it thinks the earphones are plugged in and is trying to use those.
Activating the start menu or media player has no sound.
The FM Radio starts (which will only happen if it thinks the earphones are plugged in).
But they are not plugged in.
I am currently on ROM 20060426B1WWE.
The same thing happened on ROM 20060105B1WWE, the first ROM I upgraded to.
I know what you're going to say, that there is a hardware fault, either with the earphone connector or the speakers simply don't work.
Firstly, the speakers do still work. If I start the FM radio and set the little button at bottom left to use the speakers as well, they work.
As for the earphone connector, when I had the problem on the 0105B1 ROM, I could fix the problem by performing a hard reset. Sadly this doesn't fix the problem with the latest ROM, but I'm pretty sure that a hard reset doesn't fully reset the device's configuration.
So I'm pretty sure this is not a hardware issue. I think the OS keeps track of whether the earphones are plugged in, and this has got out of sync somehow.
The last time it happened, I did the following:
While I was playing an mp3 and listening with the earphones, I pulled out the connector and the speakers did not start to play as I think they should have. Now, as I said above, it thinks the earphones are connected all of the time.
Anyone seen anything similar, or have an idea of what I can do? I rang O2 and while they admit it is probably a s/w problem, they want me to send the Atom to them. I don't want to be without it for a week or so because it is my phone and I rely on it. So I thought I'd try here.
Thanks,
invisible earphone...
Hey Peter
I've got the exact same issue once...
But the problem i found for mine was that SOMEHOW when I plug out the headset jack, the slightly retarded Atom thinks I have not..
Just plug in the headset again and pull it out slowly... Then try out the phone if its back to normal...
It seems that the Atom is slow in picking up the disconnected headset...
Hope it works for you as it did for me...
Good Luck
Invisible earphones
Hi bulletproof_78,
Thanks a lot for the reply.
I have just tried it and no luck. I pulled the earphones out very slowly.
I think this is one of the biggest problems with any style of MS Windows. They want to cache everything for the sake of performance, and the cache gets out of sync with the thing it's caching. In this case I bet it tries to keep track of the earphone state internally. But if it misses an event like unplugging them, the internal state is different from the thing it is trying to cache.
Anyway, down off the soapbox.
I'll keep in mind what you said, and try it a few times over the next few days.
I might end up having to send it to O2 (all the way up to @#$%^! Queensland) so they can lose it, or replace it with some questionable one that they haven't fixed properly, or god knows what else.
Anyway, thanks again.
Atom thinks earphones plugged in
For anyone listening out there, the problem has gone away.
I don't really know why.
The only thing I did out of the usual was to turn Bluetooth on. The timing was perfect for me to think that this is what must have fixed the problem.
Do you think that might have fixed it? No I don't either.
And I'm reluctant to try to get it back into that state to see if this fixes it because I'm not that confident that this has fixed it.
I sure hope someone else has this problem and O2 or Microsoft hear about it.
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
hi guys i faced the same problem last week and i had to get it reparied from the repair shop and they informed me that the jack it not working properly and they will replace it with other jack which is used in sonyerricson cell phones as it is the same. I have got it done and now i have no problem.
Please try this method at the last.
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Click to expand...
Click to collapse
Even a tooth pick would do :shock: Have not been using my FM radio but decided to try and got this problem! Was carful not to "short" anything inside so used a toothpick and it worked :lol:
Hi, mine is doing exactly the same thing and did intermittently for a while. Now I cannot get phone audio at all! I have even tried flashing the ROM and still nothing. Works perfectly with portable hands free. Do you think the audio plug is shot? Thanks.
awesome!!!
the paper clip trick really work!!! thanks Novice boy !!
I had this problem too, thanks to you guys and now its fixed.
Worked for me too..
Ok...This toothpic thing really works..
But I cant believe that after paying so much...I am encountering problems like these..
Anyone has any idea if the problem is solved for good or now we need to carry a toothpic too with a stylus...
Even mine problem got resolved automatically. I faced it 2 weeks back.
I tried re inserting the Headphone slowly and removingit and everything came back to normal
hey ive also had this problem...the only thing is that my phone doesnt think it has the headset plugged in because when i open the FM radio it says insert headset...it works when the headset is in and when its on speaker phone but other than that i cannot hear the person...i dropped my phone and this happened....i tried all the methods mentioned but its not fixing the problem...im guessing it could be hardware but the speaker and everything still works except for when your in a call...any ideas?
same prob due to wrong adaptor
i have the same problem. it's like the earphone jack is stuck because the fm radio works even without the earphones. sometimes this registry setting works sometimes it does not let me know if it works for you/anybody...
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\System\State\Hardware]
"Headset"=dword:00000000
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
t.stratus said:
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
Click to expand...
Click to collapse
I have the same problem and was very sad until trying the toothpic trick, even thought If I hit my pocket the problem returns, so I will try your recomendation, thanks!
Is there a hardware repair procedure, so maybe this part can be removed and replaced?
Yes it is a hardware problem. The headphone socket is faulty.
I've a HP 6828 - which is identical to Atom. I had this problem also.
Pls check this thread how to solve it yourself:
http://forum.xda-developers.com/showthread.php?t=421982
same problem goes to me to.. at first i'm quite shocked..there might be something damaged..then i insert a tooth pick (scared if i use paperclip could short the electrical terminal inside..) into the earphone jack.hoping a miracle to happen, then few moments, my atom back to normal..
One day when I plugged out my headphones from my phone it didn't seem to notice it. I couldn't get any sound from the speakers, and when I plugged the headphones back in nothing happend, like it didn't notice they were gone. I rebooted my phone several times and still no sound from the speaker. Even the radio (which you need headphones to use), works when I disconnect them (except no sound of course).
It's probably a software bug. Any ideas?
UPDATE: It seems to work now
same problem
dude even im facing the problem fr the pas 3 days... even i tried soft resetting aswell as hard reset the fone but still got the same prob , even wen starting fone it says headfones detected n prompts to select hedfones , hedset n tvout ...
PLEASE IF U GET ANY SOLution respond ASAP
Headphone jack
rjswaroop2004 said:
dude even im facing the problem fr the pas 3 days... even i tried soft resetting aswell as hard reset the fone but still got the same prob , even wen starting fone it says headfones detected n prompts to select hedfones , hedset n tvout ...
PLEASE IF U GET ANY SOLution respond ASAP
Click to expand...
Click to collapse
answer is here
I've been having headphone problems for a while, (it kept asking me what was plugged in with nothing plugged in). Up to now, it didn't hurt too much, but today it finally made my Omnia II unusable and I had to put my SIM in an old backup phone.
In the past, I've tried sticking a needle on the physical contact to "exercise" it, and putting some WD-40 and alcohol on it with a toothpick. Today, however, nothing worked. I ended up taking the phone apart, (since it was unusable I figured I had nothing to lose), and found that the headphone jack is a single component with a ribbon cable and connector to the main board. I found an online store selling this headphone part via Google and have ordered it, (I had to buy three as that was the minimum--if they work, I'm keeping them all as future replacements, sorry). I won't say what store because I don't know them or if this will fix the problem, but if they deliver and it works, I'll re-post with details. I really hope this fixes the problem because I've spent a *lot* of time and money getting this phone up to replacing my old Palm TX and was expecting it to be around for a few more years...no other mobile OS does what I want right now and I'm totally fine with the O2 hardware/software other than this bloody headphone issue.
I received my new headphone jacks yesterday and replaced the one on my phone. And...it works!
The new jacks are a different design. The "plug-in" sensor is at the top now and the whole thing is a lot tighter. Also, when I plug something in, (I tried headphones and a headset--not TV out), it no longer asks you what's plugged in. It seems to auto-sense the type of plug fine.
It's only day 1, but my phone is usable again. Yay!
The store I bought the jacks from is globaldirectparts.com. I had to buy three jacks, but it only ran about $20US. I'm keeping the others as spares in case this ever happens again as I plan to hold on to this phone for a few more years, (bought off contract).
After getting the back off and exposing the internals, I was able to just lift the top edge of the main boards with a popsicle stick use a small, flat screwdriver to unplug the old jack. I then slid the new jack in, made sure it was lined up, (it does this pretty much on it's own--not much wiggle room), and pushed down on the board until it "clicked" on.
One morning I got up and tried to plug my earphones, and I couldn't! The plug just won't come to the end! I played with screwdriver in audio jack as I thought maybe something got stuck in there, but still the same. Has anyone experienced this problem?
Have you tried with another headset? You might just have a defective phone Jack on either end. If it is the phone, then you will just have to send it to get fixed. If you still under warranty it should be covered.
Sent from Rob's Atrix
Yes, I have a lot of earphones and none of them plugged in. I bought it on ebay, so no warranty. No one had this issue?
I have had the same problem. You are not the only one. This problem actually is very annoying. When I hit the play button I assume I would hear it from the ear-phone but nothing happens and then I know the music is playing out via the phone's speaker. This causes embarrassment from time to time.
I normally make sure the battery cover is tightly closed then always insert the ear-phone's jack in while the lead/cable pointing outwards from the phone. In other words, no side insertions. I hope I managed to cross my point about how to insert the ear-phone's jack.
I never had any problems if I followed my own above instructions.
Good Luck!
No, problem is bigger. I cannot insert headphones at my phone, so no connection between phone & headset. That means no way music could play through headset. If anyone had this problem please help me out.
can you see anything "stuck inside "the hole? it should accept the headphone jack its you have to force it or simply jist wont go in its prolly a defect no worries
can be replaced you can purchace the atrix headphone acembally from online
or send the phone in pn warrenty for replacment
I tried with a big force to put in in, still no luck. No, the problem is that I can't see anything in there. I can't even imagine how this happened. I haven't done anything with my phone and the other day this thing happens... Bad things are happening to me lately, it's like a bad karma... First my beloved earphones UE TF.10 got broken, then my player, now my phone... What's next? And it's just in a couple of days...
Nipit said:
Bad things are happening to me lately, it's like a bad karma...
Click to expand...
Click to collapse
My advice, quickly find a kitty in a tree and save it, then help an old lady cross the street. You might even get a merit badge. And maybe that will satisfy this karma...
My headphones work fine. But the adapter has never seated all of the way in the socket the way that I would expect it to. Sorry to hear you are having those problems.
Nipit said:
I tried with a big force to put in in, still no luck. No, the problem is that I can't see anything in there. I can't even imagine how this happened. I haven't done anything with my phone and the other day this thing happens... Bad things are happening to me lately, it's like a bad karma... First my beloved earphones UE TF.10 got broken, then my player, now my phone... What's next? And it's just in a couple of days...
Click to expand...
Click to collapse
I just bought a cheap on-ear headphone and same thing happened but when I opened the battery cover and put it back on ensuring the top part is tightly secured it then started working again.
Other than something might stuck there, as the other poster mentioned, the battery cover might be causing your problem. Yes, from time to time I felt the jack was not going in but after fiddling with it gently I managed to plug it. Don't use force, try different sides by holding the top of the jack and go clock wise slightly then try it ti plug it, repeat until you find the right angle.
Good Luck!
mabe have to buy a good blu tooth headphone to avoid the jack
Sent from my MB860 using Tapatalk
I had the same problem a few months ago. I could plug the jack in, but the phone would not register any of my headphones. I took a thin pipe cleaner, doused one end in rubbing alcohol and cleaned the inside. Took out a couple gobs of lint and it worked perfectly. Try that. Wait a couple minutes if you do for the alcohol to evaporate before plugging into the jack. Good luck.
I had this issue a few months ago, but like was previously said, it's an issue with the back cover not clicking on properly because there's a very tiny clip that locks in to where the phone jack goes to let the headphone jack clip in the whole way.
Also, because it's constantly exposed outside of the phone, a lot of small dust and crap can get inside, so that can sometimes be a culprit too.
Pocket lint. I had this problem as well. I had pocket lint packed way down in the headphone jack.
Sent from my MB860 using XDA App
So, I cleaned with a spirit my headphone jack, and for like 20minutes I could plug earphones and they were playing nicely from phone, then they started cutting off for some time, and at end again no contact. I tried this procedure a couple of times and as spirit soaks down the problem appears again. Any more suggestions guys? The problem isn't solved
Anyone?
10char
briggie108 said:
I had the same problem a few months ago. I could plug the jack in, but the phone would not register any of my headphones. I took a thin pipe cleaner, doused one end in rubbing alcohol and cleaned the inside. Took out a couple gobs of lint and it worked perfectly. Try that. Wait a couple minutes if you do for the alcohol to evaporate before plugging into the jack. Good luck.
Click to expand...
Click to collapse
Thank you. This worked perfectly.
Unfortunately too perfectly for me. Now I have a permanent headset logo on my status bar, even when nothing is plugged in. So I can't hear anything out of my ear piece.
Does anyone know how to resolve this?
Apparently i didnt dry enough of the alcohol. Solved my problem by blowing cold air for a few seconds using a hair dryer.
Thanks again for the help.
Sent from my MB860 using XDA App
Glad this thread popped up... I got headphone problems too.
Plug them in, detecting they're there, but I appear to have no sound.... well until you turn your speakers up loud and get a distorted mess.
Any ideas?
Too bad I still haven't fixed this issue. Any help?
Anyone guys? :/