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My wife and I both have AT&T/HTC phones (a Tilt and an 8525), running WM6. My 8525 is running Shamanix's ROM, and her Tilt is running the stock AT&T WM6 (fully bloated) ROM.
Starting yesterday afternoon, neither of us can check our Gmail accounts, which are set up as POP3 on our phones. Whenever we try to check e-mail, it asks for the username and password, but it won't accept them. I know they're right, because I can log onto Gmail on the web. I've tried deleting the account from the phone, restarting, and setting up the account from scratch, but the problem persists.
According to Google, there's no known outage with their POP3 server. They suspect it's a "local issue". (I'm in the Atlanta, GA area, if it makes a difference.)
Is anyone else experiencing this problem? Any idea what might be causing it?
I used to use pop3 with gmail, but in the end I liked webmail more.
With pop3: If you read the new emails on a computer, the ones on your phones still say unread. That's annoying to me. With webmail, your email is always exactly sync'd on every computer and your PPC.
Sorry I didn't answer your question directly, I forget the settings.
samcham said:
My wife and I both have AT&T/HTC phones (a Tilt and an 8525), running WM6. My 8525 is running Shamanix's ROM, and her Tilt is running the stock AT&T WM6 (fully bloated) ROM.
Starting yesterday afternoon, neither of us can check our Gmail accounts, which are set up as POP3 on our phones. Whenever we try to check e-mail, it asks for the username and password, but it won't accept them. I know they're right, because I can log onto Gmail on the web. I've tried deleting the account from the phone, restarting, and setting up the account from scratch, but the problem persists.
According to Google, there's no known outage with their POP3 server. They suspect it's a "local issue". (I'm in the Atlanta, GA area, if it makes a difference.)
Is anyone else experiencing this problem? Any idea what might be causing it?
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maybe you could try using imap instead?
imap.gmail.com
smtp.gmail.com
enable SSL security for incoming and outgoing mail..
Yeah, IMAP works wonderful; highly advised!
Careful, to have it work, you gotta activate it in the Gmail' settings. From there, you will find the instructions step-by-step how to set your PDA up.
Thanks, all. For some reason, everything started working again Friday night. No idea what it was, but it's all good now.
As far as the IMAP vs. POP3 goes, I chose POP3 to avoid accidentally deleting an e-mail on my phone, which would also delete it from the Gmail server. Maybe I'll get brave one of these days.
I'm pretty sure (not 100% though), that deleting a message on your phone on gmail only moves it to either [IMAP]/Deleted Items, or the standard Deleted Items folder - it wont remove it permanently.
maybe it's the tornado hehehe
leo-chan said:
maybe it's the tornado hehehe
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You know, if Gmail outage is a reliable predictor of tornados, I'll gladly put up with it! Thankfully, I'm about 30 miles from downtown ATL, so we didn't have an issu here Friday night. Saturday afternoon/evening were more eventful, but no damage.
Ok. I have been playing with the Galaxy for the last 3 days and I have a few things that I find quite annoying. Not sure if it is just mine or it is the same with everyone so I just want to start this thread to see. This is my list:
Missing emails. I have 1 exchange account and 3 POP accounts set up excluding the Gmail one and have been experiencing a few missing emails. They showed up in my Notebook but not on the phone.
I set the checking interval at 30 minutes but it does not sync. I have to manually refresh it.
There is no setting like in the HTC devices which you can set the size limit and some other options which I felt are important.
Lag is quite a problem with a few different operations, like deleting emails in the trash folder. It can take more than a minute to delete all which is strange.
I went to dinner tonight at a place where the reception is poor. It lost the signal completely and would not even get back on afterwards until I reset the phone
Most of my problems seems to be with the email. Otherwise the device has been good. I hope this is just a problem with my phone so that I can exchange it. Please let me know if any of you guys are experiencing the same thing. Thanks
Did you happen to use a task killer to kill off your email task?
Interesting thought. I've never thought about that as it was never a problem with any of the previous HTC Android devices. I will add that to the ignore list and see. Thanks.
Well, I include the email in the ignore list and it's a little bit better. I am now getting all the emails but I still have to check the email manually. I set the schedule to 30 minutes but it is not doing it. Strange.
This happens to me constantly as well, losing reception completely, even though its supposed to be really good, and the only way to fix it is to reboot the unit.
Does anyone have a clue as to what could be the problem here?
I'm glad I moved to gmail, it sounds like the other mail client sucks.
dakine; said:
I'm glad I moved to gmail, it sounds like the other mail client sucks.
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Does this mail client work for non-gmail accounts too? I've tried many mail clients, including K-9, Droidmail, and found them to be too slow for serious use. I really need a higher performance email client.
You can set gmail to collect from all other email accounts.
I have gmail account to collect from my hotmail and my yahoo account.
It works for me.
Hi guys
I have a HD2 with the Stock ROM 1.66, all working fine until recently, where both my Gmail accounts are blank, every folder is empty, Send/Receive runs, Connecting > Logging on > looking for Changes > Updating Folders > Disconnecting.
No email is downloaded, Ive tried removing accounts and re-adding, checking the deletion and day threshold settings, and its still not download any at all.
The only thing ive done recently is installed SPB keyboard which ive removed, and the Excalibur Android Loader app, which is also now removed. I also changed a registry setting under HTC Album to ignore the .thumbnails folder, but nothing else.
Help!!
My Outlook sync probably works fine, but because i dont have a valid SSL cert on exchange yet, i cant test with that.
Thanks
Does your email account work fine via webmail?
works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks
flashy said:
works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks
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I'm having the same issue. It checks email and comes back with the current time as the refresh time, but doesn't show any new emails. I have found a trick that if I go into the settings for that mail account and just click through them without changing anything, it will receive the current mail. Unfortunately I have to do that every time I want mail from that IMAP email. The unfortunate side effect is that it also resets default settings for emial size and frequency.
Where was the date field that you are talking about above?
I just went to my phone's date/time setting and it was set to automatic from server. I toggled it to manual and back to automatic. Now it's receiving emails again. That may have fixed it. I'm a little skeptical as I have done little things here and there which will may it update and retrieve email once, but it never seems to work on its own without my tinkering with it. We'll see. If it is still working tomorrow, I'll report back here to let everyone know.
So I tried it again this morning and it isn't working again. So that wasn't it. Also, one correction to my last post ... my IMAP isn't empty it just won't receive new mail. I hit refresh and the sync symbol spins and then shows the current time as if refreshed but no new email pop in. It also does this so fast that it cannot possibly be logging in and checking before it returns with no mail. Still frustrated. Let me know if anyone figures this out.
PS - as additional info, I own my own domain and email hosting through Rackspace. Since my wife has the same setup (Domain and sakes rackspace account) I added her email to my phone and it works fine (tried over several days). So now I'm really baffled.
Solved! Android 2.2 stopped receiving emails (T-Mobile)
Solved! Android 2.2 stopped receiving emails (T-Mobile)
Ok, I have spent countless hours researching and troubleshooting this and I think I have the solution. Apparently, Android's native email software has difficulty with certain things, "Flagged" emails being one of them. I.E. those emails you flag different colors to follow up on later.
I have tried everything I could find on the issue and this seems to be what worked for me.
Background (Just in case this helps you):
Phone: T-Mobile HTC HD2 running Android 2.2 NAND
Issue: Email worked fine on multiple accounts for over a year on this phone, then one day one of my personal IMAP account stopped receiving emails. Gmail and my Exchange accounts still worked fine. However, my IMAP account would say it is "Syncing/Refreshing Messages" and come back with the current time stamp, but would not pull in any of the new messages. My only work around until now was to run through the email account setup for Incoming mail server, Outgoing (SMTP) mail server, etc. Then it would work, but only once. If I wanted my new mail again, I would have to repeat that process. About a day or so before I began having issues, I had flagged several emails for future follow-up. I read a post that mentioned that in passing so I tried it. I went into Outlook and unfledged all the emails I had flagged.
Solution: Un-flag all emails in your INBOX. Then wait 4-12 hours.
NOTE! At first it didn't work, but after a few hours I started getting my emails and have been getting everything fine since (last 48hours). I guess it takes time to propagate in the system or something.
I hope this helps!
Ok, so today I was sitting in the library on campus minding my own business listening to music on my DVP and when I go to check something it randomly says something on the order of "Security settings have changed, make a new password"
My problem is I never had a password on the phone, never set it up to do so. Needless to say, it FORCED me to create a password and won't let me turn it off in the lock&wallpaper settings menu. I'll sync it when I get home to see if that fixes it, anyone else having a similar issue?
Do you have your phone set to sync with an Exchange account? As the administrator could have set it to now require a password on devices.
Thanks for the reply, I haven't ever had it synced to an exchange account. I really don't know what happened, also I noticed that instead of having the option to let my screen timeout be 3 minutes, etc... I only have the option for 30 seconds or 1 minute. No "slider" bar to allow me to turn off the password either. Really confusing.
Ok so I figured out why it's doing this, somehow my school's e-mail randomly decided my phone needed a password. As soon as I deleted this account I no longer needed the password. Really annoying I wonder if there's a way I can change this.
Naterade said:
Ok so I figured out why it's doing this, somehow my school's e-mail randomly decided my phone needed a password. As soon as I deleted this account I no longer needed the password. Really annoying I wonder if there's a way I can change this.
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Your school email must be an Exchange account. Any email service that syncs over Exchange ActiveSyc is looked at as an Exchange Account by your phone. They get the power to do stuff like require passwords on the device.
frazell said:
Your school email must be an Exchange account. Any email service that syncs over Exchange ActiveSyc is looked at as an Exchange Account by your phone. They get the power to do stuff like require passwords on the device.
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yeah, an EDU mail account is back ended by exchange
frazell said:
Your school email must be an Exchange account. Any email service that syncs over Exchange ActiveSyc is looked at as an Exchange Account by your phone. They get the power to do stuff like require passwords on the device.
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Makes sense, Just weird how it hasn't done this for 3 months on my DVP and then all the sudden it decides to, never did that on my android for years either. I was messing with outlook the other day and maybe I triggered something? I don't know.
And my school uses Gmail btw.
alodar1 said:
yeah, an EDU mail account is back ended by exchange
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Sorry, but I have to point out that not every EDU account equates to an Exchange back end. The two have no causal relationship whatsoever. Some schools do use Exchange, but many do not.
Naterade said:
Makes sense, Just weird how it hasn't done this for 3 months on my DVP and then all the sudden it decides to, never did that on my android for years either. I was messing with outlook the other day and maybe I triggered something? I don't know.
And my school uses Gmail btw.
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If your school uses GMail, they are actually using a variety on Google's corporate email hosting, which now supports policy push to Windows Mobile (and other, including Android, devices). It would seem they turned it on recently, or are testing it out, and you got hit with a policy.
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
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So, can anyone help us?
I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
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Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).
I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!
use maildroid app.
I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.
My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.
volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
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Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others