Database Users

FAXING problem

OK, I have the new KSE True fax its on my XDAII,
(rom 1.72.00wwe, date 03/15/04, radio 1.17.00, protocol 1337.28, ext rom 1.72.181)
I have spoken to the software company, KSE TrueFax, they say its an o2 fault, (latest version supplied for O2 XDA and alike) and O2 say speak to the software company.
The fax when used switches off the mobile then initiates the modem then dials, then says no carrier detected? and switches off.
Yes I have fax enabled, Yes I have a fax number, I also have a Data number which all worked at the touch of a button on my 9210i and still does.
Can anyone help me, my hair is slowly disappearing in lumps!
Cheers
Trevor

Fax
my fax workes fine, Im currently in Amsterdam on there network and all is good

Faxing problem
:evil:
Well thanks Mario, its nice to know your fax is working fine!
Trev :shock:

Are there any com port settings that need to be changed

Hey
I have exactly the same problem as you and I started asking about it in another thread on here. However it died when the agreed solution was to ensure that fax was enabled on my service by calling up O2. I havent done this yet because im in the process of switching to Orange.
On the other hand you have definitely done this step already since you have a fax/data number and I assume this number is entered in TrueFax settings. Despite this, you still get the same error message as I do which is puzzling and worrying since some people kindly mention they have no problems!
The TrueFax website isnt much help either saying that "no carrier detected" is a very general message that could mean a lot of things, some listed can easily be elminated. One interesting point is how you enter the number to send the fax? Do you just enter 012345678901 or +4412345678901 or +++4412345678901. The help pages seem to indicate that the ++ or +++ and country code is something to check. I had a mess about with different combinations and it didnt work for me, however I probably dont have fax enabled on my service, which ill try to fix when im on Orange, hehe.
Please could anyone find the cause/solution to this problem or offer any fuurther suggestions?
Ash

Faxing problem
Well, after much emailing to KSE, some of the problem is solved.
1, the software switches of the mobile because...........that's the way its designed as its not integrated into the hardware like theNokia 9210i.
This problem will remain untill Mr Gates (Microsoft) allows software houses to fully integrate his and their software into PDA's.
well that's what they tell me anyway.
2, no carrier detected...............several reasons given for this.
a, no fax number
b, no fax number assigned to sim
c, no fax number activated by service provider
d, no data number
e, no data number assigned to sim
f, no data number activated by service provider
Notice that also the latest version of Truefax must have the latest ROM and Extended Rom KSE say.
I have all of this and still nowt!
Returning to Nokia is getting closer....
TREV

Faxing Problem
OK, OK
It now appears the latest software from KSE does not work on XDAII with the latest ROM versions it only works on the XDAIIs.
Does anyone out there have a working program on an XDAII with latest ROM version and of course Ext ROM?
Are you or have you had problems running latest KSE Fax software?
What software are you running does it work ?
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
[email protected]
Cheers
TJ

Fax
I am runnig an XDAII with the latest ROM and the extra bundle that I picked up from this Site.
When dialing a fax number I include + and the area code and thats it !
I made no changes to the units settings bar a soft reset

Re: Faxing Problem
ukmctc said:
OK, OK
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
TJ
Click to expand...
Click to collapse
KSE True Fax 2.06 :?: :?:
http://forum.xda-developers.com/viewtopic.php?t=11739

I had the version listed above working on my XDAII before latest ROM upgrade.
After latest upgrade with latest version, it worked straight away after hard reset. Haven't changed any settings at all.
Got it on my MDAIII as well and works fine on that too.

Well the sagacontinues.
NO I don't have a working fax and have tried 2.06 too, the only thing that happened was the first fax it tried to send it asked for the first time what modem I would be using, then did the usual...................NO CARRIER DETECTED!
Yep I have been onto o2 and the usual YES its all on!
I have discovered though O2 have a massive problem at the mo, going back some 6 weeks, their system has packed up and things are not going well with the new installed system.........people are being billed for calls not made! and some are not being billed at all, so those of you on o2 keep an eye on bills etc;
Ah well, suppose its back to my faxing problem....thinking of changing to Vodaphone network.

Fixed It!
Hey
Well I must reccommend to ukmctc to do it and make the switch. I have just changed from O2 to Orange and not only does everything such as GPRS, WAP, MMS all work as before (I had to input new settings), faxing now works without a problem.
On O2 I simply could not get faxing to work and always got 'no carrier detected'. It made me wonder if the people saying it work ed for them were real or not.... :lol: :lol: :lol:
One thing I have ensured I do, and I dont know if it makes a difference is to prefix all numbers in TrueFax with +44 and omit the first 0, including the space where you input your own fax number. This means correcting the provided number when you're using the built-in contacts list to select a number too.
Good luck to everyone thats still having problems, maybe switching network is the solution! :idea: If anyone wants to grill me about the settings I use, please ask away. I am using KSE TrueFax 2.08 as supplied in O2's appsuite.
Ash

Faxing Problem resolved!
8)
Yes resolved it was easy to do!, you won't believe how easy......
Put my sim back into my Nokia 9210i and it works perfectly, I can now send receive faxes while receiving or making a voice call or surfing the net.
I'm so happy I could..sit!
Looks like the new toy isn't as good as the old one.

Blackberry and i-mate JAM

Hi All
I'm in the uk and have an i-mate JAM which does just about everything I want - apart from Blackberry.
I've tried the v1.2 blackberry connect s/w from O2 on it - it loads and doesnt give any errors but doesnt generate a PIN, and doesnt display an IP address.
I've had blackberry enabled on my sim by vodafone (my provider) and Ive setup a new GPRS connection with the apn of blackberry.net
I can't seem to get the desktop software to talk to the jam either - and when I click on the 'start' button on the connect software on the JAM it attempts to connect and then just disconnects.
Any ideas anyone? I really want this to work - is there a workaround that anyone knows about?
Thanks
Will.

Let me know if you get this working. If it does I'll be straight down the shops to buy a Jam.

Hi, I`ve the same problem. German T-Mobile ROM and Blackberry Client from the blue angle (T-mobile Version). The blackberry client starts normaly, but it is not generatin a BB-Pin. It always says "Aufwartung" whatever this means. The IMEI is displayed correctly.
Has anyone an idea?
Petons

there is no desktop software for the non RIM blackberry devices, and your best alternative for instant email would be alwaysonmail.com until a client is released from RIM for use on the Magician.
rgds
Jim

Hi there
I beg to differ - I have a copy of the rim desktop software for activesync.
Its called 'Blackberry Activesync Configuration'.
Will.

Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...

MrMacMax said:
Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...
Click to expand...
Click to collapse
RIM refuse to provide support for BB on Magician, to carriers. No RIM support means no software ever.
Why? I dunno, they're canadian aren't they....
Maybe they got hit by a moose....

KSE True Fax 2.0 for Imate JAM

when i get in receive and try to send a fax from my pc or some fax device my imate-jam answers the fax call but repoerted and error and hang.
the error is as follows: :shock:
Modem has reported an error. :evil:
Querying modem...
Initializing modem with "AT E0 V1 Q0 M0 S7=60 S10=10 +CLIP=0; +CRC=0; +CMEE=0; +COLP=0; +CBST=7,0,0"...
Waiting for incoming call...
and then nothing happens.
what may be the problem. is there anyone with the similar problem. :?:
iMate JAM
R 1.13.00
G 1337.43
D 1.12.00 WWE
Kemal KARA

KSE TrueFax 2
the program does not work with the Magician and other PPC that have integrated modems

kse truefax does work on the magician atleast the one in the latest rom 1.12 does...try sending a fax from your Jam. You need to have a seperate data/fax line activated by your telco to be able to recieve faxes on your Jam
SpeedN

can you check which version of KSE comes with the 1.12 ROM?

can you check which version of KSE comes with the 1.12 ROM?

truefax version is 2.09, which i think is actually what it has always been on every Jam rom ive had.
SpeedN

i have the latest version. v.2.09.
i can send faxes thru jam. but can not receive.
i think the problem is ,as speedn said, i don't have my data/fax line activated.

the latest version is 3.01 - does that definitely not work?
please could someone put the one which comes with the latest imate rom up onto the ftp as a seperate cab if they possibly can?
many thanks

Maybe you should pay a little more attention to the truefax site. There are two versions, one being Truefax 2004 3.01 and that DOES NOT work on the magican as it was made for non-phone-edition devices and the second being Truefax 2.09 and that was made for phone-edition-devices and that one works perfectly with the magician.
Incoming faxes can only be received if the device is in flight mode because the wireless interferes with the fax. That is mentioned in the manual too. Sending a fax disables the wireless and sends the fax and afterwards you have to enable wireless again.
Again RTFM!

Calm down dear!
So its truefax 2.09 which works - does anyone have the cab file for this individual install (which according to manual I am entitled to)?
Thanks

I'm not really sure how that works for you (I have a Qtek S110 and that came without Truefax) but you can dl the 2.09 on sites like Handango, PocketGear etc and if Truefax came with your device you should have reg information too. Otherwise you need to contact the support for you device, iMate or whatever that is so they can support you with a valid version.

on the ftp site
ftp://xda:[email protected]/KSE_Fax_v2.09_BA_WWE_0720_unremovable.CAB
hopefully works on the magician!

Should also point out that ORANGE UK will give you a DATA line free and a ANSWERFAX number free as well.
I believe its only the DATA line which is strictly needed for truefax but ...
might be possible that we could forward ANSWERFAX faxes to your magician.

For those that need this for a magician:
http://www.dmmh.nl/xda/files/sort/?device_id=1&submit=submit
this installs version 2.09.
no need to contact your tech support department and wait weeks for no help and no need for any serial. ;P

Holy...
Thats a lot of software and I've no idea what some are used for.
What is "airstrike_103107.CAB" or "BatteryPatch20050411.CAB"???
And does the Truefax from iMate work on Qtek models too???

sainthalo said:
For those that need this for a magician:
http://www.dmmh.nl/xda/files/sort/?device_id=1&submit=submit
this installs version 2.09.
no need to contact your tech support department and wait weeks for no help and no need for any serial. ;P
Click to expand...
Click to collapse
glad to see some ppl ar using my site

I can confirm that this file "Default_KSE_Fax_v2.09_unremovable.CAB" from http://www.dmmh.nl/xda/ website works on the O2 XDA Mini. It sends OK but I don't have the dedicated fax number to receive faxes.

Faxing with Jasjar , it's possible?

Hy, I'm a new owner of a nice MdaPro/Jasjar, and for me is very important to send a fax to my customer or receiving a fax. It is possible with my young favourite.

Would you have a net connection?
V

vijay555 said:
Would you have a net connection?
Yes, but I want to send this fax with GPRS connectipon or with GSM.
Click to expand...
Click to collapse

Dear .
U hv to use KSE True Fax 2.09(d/l from FTP) and your SIM shd have the Data/Fax service activated from yr service provider...

Hi,
can you tell me how you did it. The TrueFax is ver. 2.09 is not recognizing the modem.
If you succeeded you let it running, plz. describe the procedure in detail.
thanx.

KSE's website explicitly stated that it doesn't support HTC Universal
HTC-Universal device without fax software - The already available "Universal" devices manufactured by HTC are not equipped with a fax software. That means, when you purchase one of these Pocket PC Phones, such as MDA Pro, XDA expert, VPA 4, etc. no version of our software KSE Truefax is included. Furthermore no version of our software is available for these devices. Previous versions of Truefax are not compatible with this device type. If you need a fax software please contact your respective net provider.
Click to expand...
Click to collapse
I haven't tried this, but maybe you can give it a go:
MFaxCE -- Don't know if it's WM5 compatible.
http://www.samtechnc.com/eng/introduction/mfax_intro.htm

Anyway I can use Winfax Pro 10 installed on my Windows XP computer to use the Jasjar as a fax modem so that I can fax from my pc connected to the Jasjar via bluetooth. I know I can do this with my Nokia 6600. I tried the same with the Jasjar but it appears that the Winfax Pro does not recognize the Jasjar as a fax modem. Maybe I am doing something wrong or maybe simply that the Jasjar modem is not fax compatible. Any view would be appreciated.
Kind Regards

I remember someone in the BA section posting a working KSE cab file for the BA with WM5.
Just don't have time to find it right now.

I have a big dilema...will it ever be possible to use fax on my qtek 9000? I have all the required fax services on my SIM and software on my phone (TrueFax 2.09), but it still not working to send or receive fax from my device...
And about the fax modem...is this an aditional software, or what because my phone is not detecting any fax modem?

We are the developer of MFaxCE
We are the developer of MFaxCE. Actually, we have already ported our MFaxCE to WM5.0 successfully, but we found that HTC have changed a lot or haven't open the port for fax on WM5.0 device, we still fail to send/receive fax on WM5.0 right now.
However we are working with some manufacturer who is willing to modify their driver to make our MFaxCE capable of fax on their WM5.0 device. And we are also looking forward that HTC can do some modification or disclose some information to us, so that we can make MFaxCE compatiable with all the HTC WM5 device.
We will keep you posted about any news in the future!

@samtech
Sounds great, i really miss Faxing on the Universal.
However, I seriuosly doubt that HTC vill release any info on the internal's of their device. They will more likely give you a datasheet on an upcoming device, and perhaps give you some limited access.
It's very clear that the whole WmMobile business market is centeret on one thing, pushing new devices out the door.
Rom Updates that actually makes our devices work the way they are marketed, are never released......just forget it!
And why should they, we are stupid enoughf to buy the new devices, hoping that it will solve our problems.
Luckily we have some brilliant guys working on the linux Port for the BA, Universal and other devices ( http://forum.xda-developers.com/viewtopic.php?t=35972 )
Doo feel free to join or provide any info you might posses to the community, the more the merrier
On the negative side, it dossent excatly put food on the table, but hopefully it will help us by providing the tools we need to help us do other things that will, without having to constantly monitoring this board to get our devices working within resanoble boundries.

bosjo said:
Sounds great, i really miss Faxing on the Universal.
Click to expand...
Click to collapse
AFAIK Universal does not support V2.0, which will
make it a PITA to support. I don't know if it a hardware
limitation or a phone radio ROM (mis)feature.
Edit:
sorry, it was mgetty+sendfax that does not support v1,
but hylafax does.
http://www.hylafax.org/content/Main_Page

Blackberry Connect

Is there anyway to get Blackberry connect to work on the TC? I've tried downloading it on the phone and activating it, but it just says pending?
If not what are some better ways of getting email to my TC besides Outlook thats built in!

Simply not at the moment....
Sorry I have tried everything but nothing do do...
We need to wait until a big company like voda, swisscom etc desides to support the Polaris.
Blackberry is blocked with a build number and exact Windows version from Microsoft including device type.
Have a good day
Romabn

New Rom comming soon
Hi, just got my Orbit 2 a couple of days ago from a shop. I told the guy that i wanted BB connect, and he said they didn't support it on the polaris. Then he told me (about 3 or 4 times) to keep an eye on the software update in the next days...i ask him and looks like this could be BB connect or WM7.
lets keep and eye and cross fingers!!

bardo said:
Hi, just got my Orbit 2 a couple of days ago from a shop. I told the guy that i wanted BB connect, and he said they didn't support it on the polaris. Then he told me (about 3 or 4 times) to keep an eye on the software update in the next days...i ask him and looks like this could be BB connect or WM7.
lets keep and eye and cross fingers!!
Click to expand...
Click to collapse
Bardo - Any news on this?

Orbit 2 update
Hi guys, sorry not yet...

What do you guys think
DO you think that its possible that BBC will ever be available for the Polaris. I tried the BBC on wife Touch and it works so i tot it would be the same as well for the Polaris so i took a gamble and went to buy it when its available. Unfortunately, it didnt work......so loss the gamble, but it is a nice and light device as compared to my Kaiser.
What do you guys think. Any hope.

Blabckberry Connect
Hi,
I have understood that the Blackberry connect must work without problems on any WM6 device.
I'm just wait to conform this to by a TOUCH CRUISE. Please can anyone comfirm if BB Connect WORK or NOT WORK on Touch Cruise and why?
Thanks in advance

jakbru said:
Hi,
I have understood that the Blackberry connect must work without problems on any WM6 device.
I'm just wait to conform this to by a TOUCH CRUISE. Please can anyone comfirm if BB Connect WORK or NOT WORK on Touch Cruise and why?
Thanks in advance
Click to expand...
Click to collapse
Not at the momment. But im hopeful as i have a smartphone vox and it was working then after a while it stopped working. However, maybe some operator have got the vox to be able to work, and from then onwards it started to work. I guess i may be wrong but its perhaps the build number is different as i reason to believe that the current windows devices are ver 6 and the tc is 6.1, maybe thats why it is not working, as i have tried the bb connect on the htc touch aka elf and it worked flawlessly, so best bet is to see when a suitable windows 6.1 cab is release perhaps ver .92 or .93 then the tc will work.

BB Connect and Cruise
Thanks a lot....! I wait for confirmation on BB Connect before buy Cruise......

About BBC ... Guys! BBC check your OS Version and Device ID!! If you use custom Roms and they have a newer OS Version or a bad modded Device ID, you cant connect to the bbc network! Most time it works with the Original delivered rom only!
HTC Niki works with BBC 4.0, but it doesnt with a new cooked Rom.
Next ... if your Cell Phone Provider hasnt the right to use BBC 4.0, the Black Berry Network drops your PIN and you cant connect again!
You see ... a lot of parameters and licencings can make troubles!
Ergo ... if you use WM6.1 -> BBC drops your PIN!!!

BBC with brand new HTC Cruise......?
NetrunnerAT said:
About BBC ... Guys! BBC check your OS Version and Device ID!! If you use custom Roms and they have a newer OS Version or a bad modded Device ID, you cant connect to the bbc network! Most time it works with the Original delivered rom only!
HTC Niki works with BBC 4.0, but it doesnt with a new cooked Rom.
Next ... if your Cell Phone Provider hasnt the right to use BBC 4.0, the Black Berry Network drops your PIN and you cant connect again!
You see ... a lot of parameters and licencings can make troubles!
Ergo ... if you use WM6.1 -> BBC drops your PIN!!!
Click to expand...
Click to collapse
Each time I read more ...I'm more confused.... !
I just need to know, if with a out of the box Touch Cruise in Spain, I will be able to use on Vodafone net, BBC with my company BB Enterprise.
I understand in the message of xphobic that HTC Touch Cruise comes with WM 6.1, Is that correct?
Thanks
Jakbru

I'm a BB-connect user, but I'm thinking of buying the Touch Cruise. My network, Rogers supports BB-connect. Will BB-connect work? This is an important feature for me.

Hi, neither Rogers or Fido support BBC for anything other than nokia. You can install BBC but it will not generate a PIN. If anyone got to generate a PIN please let me know.

I'm running BB-connect on my Nokia E90. It generated a PIN automatically and I've been running it for the past two months. I need to know if the Touch Cruise supports BB-connect as well.

I was not able to set it up.

bardo said:
Hi, just got my Orbit 2 a couple of days ago from a shop. I told the guy that i wanted BB connect, and he said they didn't support it on the polaris. Then he told me (about 3 or 4 times) to keep an eye on the software update in the next days...i ask him and looks like this could be BB connect or WM7.
lets keep and eye and cross fingers!!
Click to expand...
Click to collapse
I had a response from someone quite senior in o2 in the UK - they do not intend to support Blackberry connect because RIM are stopping development on the client.

jontymisra said:
I'm running BB-connect on my Nokia E90. It generated a PIN automatically and I've been running it for the past two months. I need to know if the Touch Cruise supports BB-connect as well.
Click to expand...
Click to collapse
On a distribution WWE rom yes, on any other ROM, no.

I haven't heard of anyone able to get BBC working on the Cruise. This was discussed in another thread:
http://forum.xda-developers.com/showthread.php?t=376889
Another place where this was discussed is here:
http://www.sems.org/entry.asp?ENTRY_ID=276

I'm getting mixed answers. Some say it'll work with original ROM, not with cooked, some say it wont work at all. I'm worried now, I'm picking up a TC like tomorrow, and this is an important feature for me.

veerals05 said:
Is there anyway to get Blackberry connect to work on the TC? I've tried downloading it on the phone and activating it, but it just says pending?
If not what are some better ways of getting email to my TC besides Outlook thats built in!
Click to expand...
Click to collapse
Possible in Germany on o2's release ROM I read somewhere.
If you are not using a release WM6 Pro Rom it wont work has been my experience with other devices.
o2 UK say that RIM are about to stop developing for the BBC for Windows Mobile and so they say they are no longer going to offer BBC support for new models.
HTH
Leon