Can't Pull Up Webpages - MDA II, XDA II, 2060 General

I recently established a GPRS connection between my new i-mate XDAII and my wireless provider (AT&T Wireless). However, when I try to pull up common webpages, after a lengthy delay as it searches, I receive the following INternet Explorer error message, "The page you are looking for cannot be found."
Any suggestions?
Thanks very much.

This usually happens when gprs access is disallowed or not activated on your account.

...sometimes, after unkown reason, i cant click on any links!
even from emails, if i click on a link, it says something about
it dont know how to associate it, and to run the right program for it first.
any ideas? im sure its an extention problem.

Two phone conversations now with AT&T Wireless suggest that there's nothing wrong with the GPRS connection...or that the account isn't properly established for data service. We've double-checked all connection settings, the AT&T Wireless technical support folks are "seeing" the connection from their end...the data connection seems to be established.
Instead, it seems to be an Internet Explorer issue or, at least, something within the i-mate preventing it from pulling up webpages.
Is there an phone number and/or e-mail address for i-mate's technical support area that I should try...or, does Microsoft offer tech support for Pocket IE?
Thanks, again.

Related

VPN driving me mad!

Over the last year I have tried many times to set up my Windows Mobile devices to connect over VPN and then use RDP to manage my clients' sites. To date I have never managed to get it to work. My config is as follows :-
Within Start \ Settings \Connections \ Advanced \ Select Networks
Programs that automatically connect to the Internet use MY ISP
Programs that automatically connect to a private network "My Work Network"
a VPN is configured under "My work network" and the device can connect to this and using vxutil I can ping the server I wish to RDP to - 172.17.3.3
Supposedly the important bit is to add the exception under "Work URL exceptions", I have added 172.17.3.3 in here.
Once the VPN is established if I enter 172.17.3.3 within IE or Terminal Services CLient the VPN connection is still dropped.
If I enter this IP address without connecting the VPN first then the device will not connect the VPN automatically.
If I enter a non qualified domain name such as ids-vs then the VPN is connected but the name is never resolved.
Can anyone shed any light on this, if I could use a local lmhosts file on the device as with XP then I may be able to work around the above. It appears to me though as though the exceptions list is never processed. I did a hard reset last night just in case, but this has made no difference.
I cannot believe that the above can be so complex.
I am using a HTC Tytn and using t-Mobile in the UK.
Any help greatly appreciated since it is driving me totally mad!
I would love to figure that out.
I was trying to connect to my pc at home like this and suffered from all the same symptoms your having. In the end I gave up, mainly 'cause someone told me that I needed another type of data plan to have vpn (at the time I had the $29.99USD plan) in other words it might be your plan, or something to do with the proxies or something, I hope someone would find out what you need to do in order to get this to work.
It's strange, looking around the web there are loads of people that struggle with the setup, but most seem happy once they are told to add the server name or IP address in the exceptions list.
I have ruled out the data plan since I can establish the VPN connection and can see it authenticate on the other end, as well as being able to ping the server on the work network from the phone.
I have just opened a support call with Microsoft as well, but I am not holding out much hope since I think they will point me at HTC. Assuming HTC ever responded they will just point me back at Microsoft!
Well it would be cool if they could help you, I tried everything myself and zilch. I could also establish a connection but as soon as I would try to access a file on my pc it would disconnect. I would try to help you out experimenting on my side again, but I changed my router to a cheap piece of $h.. and now I can't access my pc via vpn..... I really need to get a decent router
This may sound stupid, but I could swear someone told me something about the speed of the connection. If the connection speed is too low then DNS would fail, although that wouldn't explain why we are able to establish a connection, but not access anything else.
OK, I have made quite a bit of progress :-
1) I was using a cab file to configure T Mobile settings on the phone. This was somehow configuring the exceptions list to be ignored. Hard resetting the phone, installing this CAB the problem remained. Hard Resetting the phone and setting up GPRS manually - everything worked.
2) There is a fault with Windows CE 5 routing over VPN - the subnet information is ignored. Hence for example, if your GPRS provider give you a NAT 10.x.x.x ip address and your corporate network uses 10.x.x.x then you can never route to your corporate network.
And what cab file is that? do you know if it's on the extended roms for the t-mo roms? Glad to see your making progress, keep it up.
It was a Cab file for the Tmobile settings. It either came from these forums or over at modaco, can't remember which.
VPN
I was able to successfully use the Movian VPN to connect to my work using my XDA2.Worked fine for 2 years. Apologies, but I can't help with the settings and my work migrated to an M-notes server so I was able to connect without a VPN.

Blackberry Connecct on Tytn with O2 contract

I have a Blackberry on O2 that accesses our corporate BES but I wondered if I could get it on my Tytn if I moved the SIM and installed the desktop and PPC software. I did and eveything looked good, was getting mail but found the Services 'Blackberry [CMIME] is marked as disallowed and although I can receive email, I can't send. Anyone know if the are connected?
Also the Blackberry service does not start when I reset the Tytn, saying I have no connection so I have to manually start a GPRS connection and continually keep trying to re-connect, eventually it does but it would be great if the service could start automatically on reset with active connection. Does anyone know if there's specific settings I should be using for my setup? I'm using the desktop and ppc blackberry connect software found on the hermes FTP area.
Thanks in advance.!
POPSSIBLE i think, search for the subject in the TyTN upgrades forum section i think i saw a thread a few weeks ago on this...your SIM must have blackberry access so you should be ok?!
I'm almost there, I had to recreate my BES account so my service books come down fine and I can send email. The only problem I have now is that if I restart the tytn, the Blackberry service won't connect, I get either a message thats says 'NOT CONNECTED' or 'STOPPED'. Nothing else has changed and I have an active O2 GPRS connection on a Blackberry enabled SIM. Anyone else had this problem getting the Blackberry service to connect?

Blackberry Connect Behaviour

Questions for people using the blackberry connect software:
I want to sign up for cingular's blackberry service, especially since I am overseas more often than not for work.
(Some of these are questions, some are assumptions. just trying to get some info )
My question(s) are:
1) Blackberry connect acts as your internet connection, right?
2) Does anyone use it and get a UMTS connection instead of GPRS?
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
4) Does the blackberry stuff use the existing calendar /addressbook programs on the hermes, or does it use it's own? (assuming it's own)
Thanks for the help. Wondering if I can sign up for the blackberry service and basically get a flat fee rate on data when I am in Europe, etc.
derrumbe said:
Questions for people using the blackberry connect software:
I want to sign up for cingular's blackberry service, especially since I am overseas more often than not for work.
(Some of these are questions, some are assumptions. just trying to get some info )
My question(s) are:
1) Blackberry connect acts as your internet connection, right?
2) Does anyone use it and get a UMTS connection instead of GPRS?
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
4) Does the blackberry stuff use the existing calendar /addressbook programs on the hermes, or does it use it's own? (assuming it's own)
Thanks for the help. Wondering if I can sign up for the blackberry service and basically get a flat fee rate on data when I am in Europe, etc.
Click to expand...
Click to collapse
1. BB Connect uses your internet connection.
2. BB Connect only connects while under a GPRS/GSM/EDGE connection. In other words, you will need to force your connection or while in a GPRS area to use GSM only. You can do this within the connection Band settings.
3. You can use the internet connection from any program while BB Connect is running. However, Since BB Connect is a lower priority connection, applications like pIE, etc. will take a higher priority over BB Connect and force the BB Connect client to idle while it waits for the connection. This is an automatic process.
4. BB Connect will uses the built in PIM applications (Pocket Outlook, etc.)
Cingular has a few Blackberry plans including a unlimited plan.
thanks for the response.
So that doesn't sound as good as I was hoping.
I was hoping that Blackberry would be a conduit for the rest of my applications to use, instead of being one of many apps using one network connection.
So much for cost savings and/or surfing the net via blackberry connect.
derrumbe said:
thanks for the response.
So that doesn't sound as good as I was hoping.
I was hoping that Blackberry would be a conduit for the rest of my applications to use, instead of being one of many apps using one network connection.
So much for cost savings and/or surfing the net via blackberry connect.
Click to expand...
Click to collapse
I am assuming I understand your connection question. BB Connect is no different then other applications that use a internet connection. BB Connect uses the internet connection to connect and pull down mail. Other apps don't use BB Connect to get a connection. If you have a BB plan, that will allow you to have a connection not only for email, but for any app (i.e. Internet Explorer)
hmmm... interesting point.
What you are saying is that from cing's point of view, my device would be a "blackberry" although it would actually be a hermes.
What I would have to figure out is if cingular filters out connections so that you can only connect to the blackberry server....
derrumbe said:
hmmm... interesting point.
What you are saying is that from cing's point of view, my device would be a "blackberry" although it would actually be a hermes.
What I would have to figure out is if cingular filters out connections so that you can only connect to the blackberry server....
Click to expand...
Click to collapse
That's correct. Cingular has no idea nor cares what device you are using. They actually sell devices like the Nokia E62 (BB Connect preinstalled) and Treo 650 which has the BB Connect software available for download.
brmcguire said:
1. BB Connect uses your internet connection.
2. BB Connect only connects while under a GPRS/GSM/EDGE connection. In other words, you will need to force your connection or while in a GPRS area to use GSM only. You can do this within the connection Band settings.
Click to expand...
Click to collapse
Interesting, so BB Connect or the BB network is not compatible with UMTS? What are the symptoms BB Connect displays when UMTS is active?
I played around with this yesterday on cingular USA, but could not get the Connect software to connect, instead it would say network available then fall back to "suspended by user". BIS account creation wouldn't recognize my PIN&IMEI combo.
Thought this was a show stopper, but perhaps it's not.
Thanks
yeah, it only works with GSM - you have to force the band away from utms.
if you go over on howard forums and look in the cingular section, you can find info - I think that I saw that error mentioned....
mooney6023 said:
Interesting, so BB Connect or the BB network is not compatible with UMTS? What are the symptoms BB Connect displays when UMTS is active?
I played around with this yesterday on cingular USA, but could not get the Connect software to connect, instead it would say network available then fall back to "suspended by user". BIS account creation wouldn't recognize my PIN&IMEI combo.
Thought this was a show stopper, but perhaps it's not.
Thanks
Click to expand...
Click to collapse
When BB Connect is fully connected to the BES/BIS it will display 4 dots. For some reason, and I don't know why is that the BB Connect client doesn't like a UMTS connection. It might have todo with how GPRS/GSM holds a connection. Here is a handy link for connection status indications.
As far as the BIS registration, you will need to create a NEW account on the Cingular BIS site. Then you will be able to register your device and BB Connect.
http://www.dopodasia.com/resource/sea/bbc_web/connection.html
derrumbe said:
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
Click to expand...
Click to collapse
No personal experience, but folks on HoFo say BB Connect is killing the internet connection for other programs like PIE:
http://www.howardforums.com/showthread.php?t=1044755
Richard
rsolomon said:
No personal experience, but folks on HoFo say BB Connect is killing the internet connection for other programs like PIE:
http://www.howardforums.com/showthread.php?t=1044755
Richard
Click to expand...
Click to collapse
Hi there, sorry to be so unspecific, but at least I wanted to share my experience
German O2 XDA/HERMES recent, used in Belgium with a Company BB service from Proximus, using BB connect 2.16 usually via UMTS, but when roaming also via GPRS; never forced it to GSM.
It is very slow! so you need to be patient; 1 min waiting until everything has re-connected is not unusual.
I remember that I had the same issue of BB Connect monopolizing the internet connection so that Skype not even started and IE was not able to connect to the internet neither.
After a cold reset and re-installation of everything it works now to expectations:
BB C is usually always on and on UMTS
When starting IE, a pop up apprears saying, connecting to ...
that's when BBC goes 'offline' Symbol :!
I can then surf the Internet
You must TERMINATE IE, not just leave it running in the background
After some time, BBC will automatically re-connect. If you try to speed up, it will complain that the connection is still blocked by another program.
I believe that BB C creates another hidden connection which is not visible in the connection folder, but if you use fit4cat, there is a tweak for 'force connection always on' and there I can see Blackberry as connection
I did not notice any handling difference between UMTS or GPRS.
HOWEVER
I have another problem as following:
I carefully checked the BB C services, but I cannot get any synchronisation of deleted mails, neither when I deletem them on the Desktop, nor when I deleted them on the Mobile.
Any experience with that ??
Rgds
hk.
I'm using BB Connect with a Vario II on TMUK.
When BB Service is on, I am connected through the blackberry.net APN, but via UMTS. If I want to browse, check POP3 email or do anything else, I have to be connected through the TMUK Internet Access Point, which is how I access Web 'N Walk and my unlimited data allowance. This, of course, interrupts my BB connection.
I believe it should be possible to use the blackberry.net APN for web-surfing as well because on RIM devices, all data goes through the BB APN. However, if I try to manually set up a new connection with the blackberry.net APN and route data traffic through it, it doesn't work.
So, not quite sure, but it should be possible to use the blackberry bundle on whatever network as the conduit for data traffic that one of the posters here was referring to - might just need a chat with tech support at your network.
Dave
other post says BBC does not support MDS, so you cannot surf using blackberry.net (not sure what MDS is, but guess it is in a real BB)
also can confirm that I have to suspend the Blackberry GPRS/EDGE connection before IE and POP3 mail will work - both GPRS connections (Blackberry and normal GPRS) are active, but the Blasckberry one seems to have priority
using HTC P3300 and TMO BBC client 2.1.2.31
ive been using BBConnect on both the XDA Exec and the V1605 for well over a year, it will connect to the BB Server using whatever PHONE network band is available e.g. UMTS if in a good Vodafone signal area or it will step back to GPRS if it doesnt, there are issues when roaming on other networks which will not pass through the BB connection so for example when in Germany on a supposed Roaming Partners network BB doesnt connect. I just have to force the Phone to try to connect to VF which then obviously works albeit a low speed connection. as for using PIE whenever I try to connect it disconnects the BB Connection and connects again using the VF connection, I agree this is a bit @rse as you would have thought the applicaitons could see that there is a usable connection there and should therefore utilise it..
If anyone knows of a registry setting that can be modified to fix the connection hopping I would be interested.
Problem with BB C on Tytn
Hi, I downloaded the BB c software from Voda.de, and installed it onto my Tytn with WM5. the instalation and registering to the network was fine.
but I cant do e-mail set up... it's grayed out and I cant click it...
I also tried registering/creating an account through mobileemail.vodafone.net,
but to no avail. after I input IMEI and PIN, then create Usename and password, I get the notice, "The system has encounted an error".
I thought I might have wrong software, and to keep things simple I put WM6(Official rom from HTC) into handset, then put BB C 4 for WM6, (again from Voda.de) but to no avail. same situation.
the phone connects to BB GPRS/3G, it shows PIN, IMEI, IP.
so connection wise there doesn't seem to be problem.
but cant create an account...
anyone come across same problem??
I've been trying to figgure this out for like three days now.
Thanks to those who'll give me advice!!
BR
Timmy-Boy
Timmy-Boy said:
Hi, I downloaded the BB c software from Voda.de, and installed it onto my Tytn with WM5. the instalation and registering to the network was fine.
but I cant do e-mail set up... it's grayed out and I cant click it...
I also tried registering/creating an account through mobileemail.vodafone.net,
but to no avail. after I input IMEI and PIN, then create Usename and password, I get the notice, "The system has encounted an error".
I thought I might have wrong software, and to keep things simple I put WM6(Official rom from HTC) into handset, then put BB C 4 for WM6, (again from Voda.de) but to no avail. same situation.
the phone connects to BB GPRS/3G, it shows PIN, IMEI, IP.
so connection wise there doesn't seem to be problem.
but cant create an account...
anyone come across same problem??
I've been trying to figgure this out for like three days now.
Thanks to those who'll give me advice!!
BR
Timmy-Boy
Click to expand...
Click to collapse
try this....
1) Change device ID, from Start -> Settings -> System -> About -> Device ID to HTC_TyTN
2) Edit your registry: HKLM\System\Versions\AKU key, change the key from (1.0.0) or whatever in there to .0.4.2
lve0200 said:
I have another problem as following:
I carefully checked the BB C services, but I cannot get any synchronisation of deleted mails, neither when I deletem them on the Desktop, nor when I deleted them on the Mobile.
Any experience with that ??
Rgds
hk.
Click to expand...
Click to collapse
As he mentioned above I have the same problem. For regular Blackberry devices they give the advice to check the options on the messaging screen and there is setting to choose delete on handheld, both, or prompt, But I could not find any such setting in the BB client for WM6.1
BB Client is 4.0.0.97, desktop software is 4.0.0.18
Any advices?
!!! SOLVED !!!
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Services tab.
5. Tap the BlackBerry [CMIME] service book
6. Tap the Synchronization tab.
7. Select the Enable Wireless Synchronization check box.
8. From the Conflicts drop‐down list, tap an option.
9. From the Delete on drop-down list, tap an option.

Logmein.com "Mismatched IP Address" (Solved)

Found the problem!
This problem was being caused by the Blackberry Service on my device. In further investigation I discovered that whenever the Media Net connection goes stagnant the Blackberry connection would reestablish & try to check for new emails. The new BIS connection would change my IP to communicate with our Enterprise Server & of course subsequently, Media Net was killed. When I would try & re-establish my logmein connection it would report the new IP which was hung on Blackberry instead of being reset by Media Net & would report as Mismatched for security reasons.
The solution:
Whenever I need to do some work on my desktop remotely I now suspend the Blackberry Service & have now had no problems with logmein, even through reconnects.
Thanks for all the IM's & emails, there were some interesting ideas
_________________________________________________________________
For years I used logmein with verizon's network without problem. But now I'm AT&T & every time my connection resets I get an error stating "Mismatched IP Address" causing me to have to shut down PIE & start over again.
I have read about a broken proxy fix meant for other client laptops & pc's. I have imported my own"broken proxy" reg.value into logmein security registry settings on my Kaiser. However, every time I lose connection, I still have to start over. Anyone else have this error before?
I'vd tried everything I can think of. Any help?
Thx!
i believe it has to do with using wifi instead of edge/3g. I had the same problem when i logged on with edge and then tried to access my computer with wifi after already logging in to the system. I dont know of this will help but i just relogged in and accessed the pc using the same connection type.
negative, it happens using 3G, edge, gprs, etc.
I thought maybe I could enter an IP in connection settings but then I can't connect period.
Hi, I know this is an old thread, but I'm getting the same error message on my HTC Touch HD (Win Mo 6.1) - any ideas as to how the specified solution could be applied to my device?
Thank you.

How do you use net sharing

OK....I attempted to search for an actual "how to" on the net sharing feature.
I got multiple pages of threads with "net sharing" within the topic...but no actual how to set up or use.
Not quite sure what I need for a connection...Do I need a dial up account to log into...or a data plan on my phone(which I have)?
I got a bluetooth card in my Dell laptop...and Im running Black Diamond 9.1
Any tips would be appreciated.
BTW, I would like to get internet access from work...where they have now restricted use to just the intranet.
I use my service provider with gprs over usb.
I believe you can use dialup if you have a dialup ISP like AOL or something, but I never tried it.
I can't get bluetooth phone/laptop connection going though because my external bluetooth adapter and software are both tempermental. Got it to activesync once out of I don't know howmanytimes I tried.

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