Database Users

FAXING problem

OK, I have the new KSE True fax its on my XDAII,
(rom 1.72.00wwe, date 03/15/04, radio 1.17.00, protocol 1337.28, ext rom 1.72.181)
I have spoken to the software company, KSE TrueFax, they say its an o2 fault, (latest version supplied for O2 XDA and alike) and O2 say speak to the software company.
The fax when used switches off the mobile then initiates the modem then dials, then says no carrier detected? and switches off.
Yes I have fax enabled, Yes I have a fax number, I also have a Data number which all worked at the touch of a button on my 9210i and still does.
Can anyone help me, my hair is slowly disappearing in lumps!
Cheers
Trevor

Fax
my fax workes fine, Im currently in Amsterdam on there network and all is good

Faxing problem
:evil:
Well thanks Mario, its nice to know your fax is working fine!
Trev :shock:

Are there any com port settings that need to be changed

Hey
I have exactly the same problem as you and I started asking about it in another thread on here. However it died when the agreed solution was to ensure that fax was enabled on my service by calling up O2. I havent done this yet because im in the process of switching to Orange.
On the other hand you have definitely done this step already since you have a fax/data number and I assume this number is entered in TrueFax settings. Despite this, you still get the same error message as I do which is puzzling and worrying since some people kindly mention they have no problems!
The TrueFax website isnt much help either saying that "no carrier detected" is a very general message that could mean a lot of things, some listed can easily be elminated. One interesting point is how you enter the number to send the fax? Do you just enter 012345678901 or +4412345678901 or +++4412345678901. The help pages seem to indicate that the ++ or +++ and country code is something to check. I had a mess about with different combinations and it didnt work for me, however I probably dont have fax enabled on my service, which ill try to fix when im on Orange, hehe.
Please could anyone find the cause/solution to this problem or offer any fuurther suggestions?
Ash

Faxing problem
Well, after much emailing to KSE, some of the problem is solved.
1, the software switches of the mobile because...........that's the way its designed as its not integrated into the hardware like theNokia 9210i.
This problem will remain untill Mr Gates (Microsoft) allows software houses to fully integrate his and their software into PDA's.
well that's what they tell me anyway.
2, no carrier detected...............several reasons given for this.
a, no fax number
b, no fax number assigned to sim
c, no fax number activated by service provider
d, no data number
e, no data number assigned to sim
f, no data number activated by service provider
Notice that also the latest version of Truefax must have the latest ROM and Extended Rom KSE say.
I have all of this and still nowt!
Returning to Nokia is getting closer....
TREV

Faxing Problem
OK, OK
It now appears the latest software from KSE does not work on XDAII with the latest ROM versions it only works on the XDAIIs.
Does anyone out there have a working program on an XDAII with latest ROM version and of course Ext ROM?
Are you or have you had problems running latest KSE Fax software?
What software are you running does it work ?
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
[email protected]
Cheers
TJ

Fax
I am runnig an XDAII with the latest ROM and the extra bundle that I picked up from this Site.
When dialing a fax number I include + and the area code and thats it !
I made no changes to the units settings bar a soft reset

Re: Faxing Problem
ukmctc said:
OK, OK
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
TJ
Click to expand...
Click to collapse
KSE True Fax 2.06 :?: :?:
http://forum.xda-developers.com/viewtopic.php?t=11739

I had the version listed above working on my XDAII before latest ROM upgrade.
After latest upgrade with latest version, it worked straight away after hard reset. Haven't changed any settings at all.
Got it on my MDAIII as well and works fine on that too.

Well the sagacontinues.
NO I don't have a working fax and have tried 2.06 too, the only thing that happened was the first fax it tried to send it asked for the first time what modem I would be using, then did the usual...................NO CARRIER DETECTED!
Yep I have been onto o2 and the usual YES its all on!
I have discovered though O2 have a massive problem at the mo, going back some 6 weeks, their system has packed up and things are not going well with the new installed system.........people are being billed for calls not made! and some are not being billed at all, so those of you on o2 keep an eye on bills etc;
Ah well, suppose its back to my faxing problem....thinking of changing to Vodaphone network.

Fixed It!
Hey
Well I must reccommend to ukmctc to do it and make the switch. I have just changed from O2 to Orange and not only does everything such as GPRS, WAP, MMS all work as before (I had to input new settings), faxing now works without a problem.
On O2 I simply could not get faxing to work and always got 'no carrier detected'. It made me wonder if the people saying it work ed for them were real or not.... :lol: :lol: :lol:
One thing I have ensured I do, and I dont know if it makes a difference is to prefix all numbers in TrueFax with +44 and omit the first 0, including the space where you input your own fax number. This means correcting the provided number when you're using the built-in contacts list to select a number too.
Good luck to everyone thats still having problems, maybe switching network is the solution! :idea: If anyone wants to grill me about the settings I use, please ask away. I am using KSE TrueFax 2.08 as supplied in O2's appsuite.
Ash

Faxing Problem resolved!
8)
Yes resolved it was easy to do!, you won't believe how easy......
Put my sim back into my Nokia 9210i and it works perfectly, I can now send receive faxes while receiving or making a voice call or surfing the net.
I'm so happy I could..sit!
Looks like the new toy isn't as good as the old one.

Faxes on Qtek S100

Hi, I wonder if it is possible to get faxes on Qtek S100? I have a multi numbering operator's SIM card (data, fax, voice).
How can I do that?
Thanks

Try KSE Truefax ( I think it can be found on the forum) for sending and receiving faxes.

guys, I found this on the developer's website:
NOTE
Please notice that KSE Truefax is NOT running on Pocket PC Phone Edition devices with integrated modem, like XDA I + II, MDA I + II, Qtek, i-mate, etc.
anyone could manage it to work on Macician?

CEBEP said:
guys, I found this on the developer's website:
NOTE
Please notice that KSE Truefax is NOT running on Pocket PC Phone Edition devices with integrated modem, like XDA I + II, MDA I + II, Qtek, i-mate, etc.
anyone could manage it to work on Macician?
Click to expand...
Click to collapse
try this one:
http://pocketgear.com/software_detail.asp?id=15845

yep, this one works. thank you

with trufax, you need advance warning that a fax is expected then put the device in receiving mode, otherwise it wont work
rgds
jim

mamac said:
Hi, I wonder if it is possible to get faxes on Qtek S100? I have a multi numbering operator's SIM card (data, fax, voice).
How can I do that?
Thanks
Click to expand...
Click to collapse
I've just flashed my Magician to JAM_WWE_11100_132_11100 and... guess what... KSE TrueFax is already there!!!

yep, there it is
it also includes the Midlet manager to lounch Java aplications, Photo Contacts and Intellidialer

Did any of you get TrueFax to work?
Have you successfully sent faxes?
Thx.

yes, I did sent and received faxes

Thanks for the feedback.
By the way, can you tell me what maker and version of firmware you are using?
I am trying to use TrueFax with my Imate Jam and am having problems.
TMobile won't help me unless I pay $10 extra per month for a second line to receive faxes on. My complaint to them is that I only want to send and not receive and so I question if my account is enabled for fax data. Of course their techs don't know and only give me the canned response of that I need to buy a second line.
So my next question to you would be inquire whether you had to subscribe to any special additional services in order to send faxes with your service provider?
If there is a situation where it is the IMate Jam ROM that doesn't properly support TrueFax, then I would like to determine that first before signing up to and getting stuck with a contract for an extra $10/month.
Thanks again.

yes, you certainly have to subscribe for the second line (fax/data line) even only to receive the faxes. Truefax will "listen" only your fax line not the current. once you activate send/receive mode on the truefax, it disables your voice line (can not make/receive calls) and listens to your fax line.
it is not possible to use the truefax over your voice line. furthermore, your operator will not allow you the fax transmission over the voice line even if you will somehow manage to use it for faxes.

kse true fax receive fax error
when i get in receive and try to send a fax from my pc or some fax device my imate-jam answers the fax call but repoerted and error and hang. :shock:
the error is as follows:
Modem has reported an error. :evil:
Querying modem...
Initializing modem with "AT E0 V1 Q0 M0 S7=60 S10=10 +CLIP=0; +CRC=0; +CMEE=0; +COLP=0; +CBST=7,0,0"...
Waiting for incoming call...
and then nothing happens.
what may be the problem. is there anyone with tghe similar problem. :?:
R 1.13.00
G 1337.43
D 1.12.00 WWE
imate JAM
Kemal KARA

kse true fax receive fax error
when i get in receive and try to send a fax from my pc or some fax device my imate-jam answers the fax call but repoerted and error and hang. :shock:
the error is as follows:
Modem has reported an error. :evil:
Querying modem...
Initializing modem with "AT E0 V1 Q0 M0 S7=60 S10=10 +CLIP=0; +CRC=0; +CMEE=0; +COLP=0; +CBST=7,0,0"...
Waiting for incoming call...
and then nothing happens.
what may be the problem. is there anyone with the similar problem. :?:
R 1.13.00
G 1337.43
D 1.12.00 WWE
imate JAM
Kemal KARA

KSE Truefax... on TMobile USA

2 part question:
1. Is anyone currently using KSE Truefax on the IMate Jam?
If so, please advise s/w, ROM's, special carrier dependant considerations.
2. Is anyone currently using KSE Truefax on the IMate Jam with TMobile USA GSM service?
If so, please advise what (if any) contractual options through TMobile you had to select to enable fax for your account.
I've spent a few days trying to figure out what the hangup is with KSE on my Jam but it hasn't been easy.
First, IMate support folks tell me it is a device problem and I have to return the device (yet, I am getting numerous responses to my post at ClubImate from others with same problem... so I don't think it is a device malfunction but it could be either carrier service option or could be a need for Jam radio version patch).
Next, I contact TMobile to arrange enabling fax on my account and they are not too knowledgable so... I just want to make sure that my required route to start faxing is to pay for the $10/month TMobile fax option that creates a second line for incoming fax capabilities (I am not interested in receiving... only sending so if there is a way to allow the fax data but not pay for the second line, then that is what I want). The fact that the TMobile folks have never heard of an IMate Jam only complicates matters when they try to refer to their canned support statements and policies.
Thanks!

Faxing with Jasjar , it's possible?

Hy, I'm a new owner of a nice MdaPro/Jasjar, and for me is very important to send a fax to my customer or receiving a fax. It is possible with my young favourite.

Would you have a net connection?
V

vijay555 said:
Would you have a net connection?
Yes, but I want to send this fax with GPRS connectipon or with GSM.
Click to expand...
Click to collapse

Dear .
U hv to use KSE True Fax 2.09(d/l from FTP) and your SIM shd have the Data/Fax service activated from yr service provider...

Hi,
can you tell me how you did it. The TrueFax is ver. 2.09 is not recognizing the modem.
If you succeeded you let it running, plz. describe the procedure in detail.
thanx.

KSE's website explicitly stated that it doesn't support HTC Universal
HTC-Universal device without fax software - The already available "Universal" devices manufactured by HTC are not equipped with a fax software. That means, when you purchase one of these Pocket PC Phones, such as MDA Pro, XDA expert, VPA 4, etc. no version of our software KSE Truefax is included. Furthermore no version of our software is available for these devices. Previous versions of Truefax are not compatible with this device type. If you need a fax software please contact your respective net provider.
Click to expand...
Click to collapse
I haven't tried this, but maybe you can give it a go:
MFaxCE -- Don't know if it's WM5 compatible.
http://www.samtechnc.com/eng/introduction/mfax_intro.htm

Anyway I can use Winfax Pro 10 installed on my Windows XP computer to use the Jasjar as a fax modem so that I can fax from my pc connected to the Jasjar via bluetooth. I know I can do this with my Nokia 6600. I tried the same with the Jasjar but it appears that the Winfax Pro does not recognize the Jasjar as a fax modem. Maybe I am doing something wrong or maybe simply that the Jasjar modem is not fax compatible. Any view would be appreciated.
Kind Regards

I remember someone in the BA section posting a working KSE cab file for the BA with WM5.
Just don't have time to find it right now.

I have a big dilema...will it ever be possible to use fax on my qtek 9000? I have all the required fax services on my SIM and software on my phone (TrueFax 2.09), but it still not working to send or receive fax from my device...
And about the fax modem...is this an aditional software, or what because my phone is not detecting any fax modem?

We are the developer of MFaxCE
We are the developer of MFaxCE. Actually, we have already ported our MFaxCE to WM5.0 successfully, but we found that HTC have changed a lot or haven't open the port for fax on WM5.0 device, we still fail to send/receive fax on WM5.0 right now.
However we are working with some manufacturer who is willing to modify their driver to make our MFaxCE capable of fax on their WM5.0 device. And we are also looking forward that HTC can do some modification or disclose some information to us, so that we can make MFaxCE compatiable with all the HTC WM5 device.
We will keep you posted about any news in the future!

@samtech
Sounds great, i really miss Faxing on the Universal.
However, I seriuosly doubt that HTC vill release any info on the internal's of their device. They will more likely give you a datasheet on an upcoming device, and perhaps give you some limited access.
It's very clear that the whole WmMobile business market is centeret on one thing, pushing new devices out the door.
Rom Updates that actually makes our devices work the way they are marketed, are never released......just forget it!
And why should they, we are stupid enoughf to buy the new devices, hoping that it will solve our problems.
Luckily we have some brilliant guys working on the linux Port for the BA, Universal and other devices ( http://forum.xda-developers.com/viewtopic.php?t=35972 )
Doo feel free to join or provide any info you might posses to the community, the more the merrier
On the negative side, it dossent excatly put food on the table, but hopefully it will help us by providing the tools we need to help us do other things that will, without having to constantly monitoring this board to get our devices working within resanoble boundries.

bosjo said:
Sounds great, i really miss Faxing on the Universal.
Click to expand...
Click to collapse
AFAIK Universal does not support V2.0, which will
make it a PITA to support. I don't know if it a hardware
limitation or a phone radio ROM (mis)feature.
Edit:
sorry, it was mgetty+sendfax that does not support v1,
but hylafax does.
http://www.hylafax.org/content/Main_Page

Fax for O2 XDA Exec

Is any one know working FAX program on Windows Mobile 5 for O2 XDA Exec?
Please let me know if there working version.
I have already tried Truefax and mfax186.
Thank you

DmitryDD said:
Is any one know working FAX program on Windows Mobile 5 for O2 XDA Exec?
Please let me know if there working version.
I have already tried Truefax and mfax186.
Thank you
Click to expand...
Click to collapse
You're out of luck.
Qualcomm, the maker of 3G chips as used in UMTS and EVDO/1xRTT doesn't support circuit-switch data connections (where you dial a number). This means NO gadget that uses their chip's can use fax or data software.
:roll:

Thank you!
Do you know in which PDA can I use both phone and fax?

In phone settings "Band" you have to choose "GSM" to make CSD connections work. Perhaps fax connections will also be allowed then.

I have already got settled "GSM" and still fax does not work

DmitryDD said:
I have already got settled "GSM" and still fax does not work
Click to expand...
Click to collapse
Did anybody succeed in sending fax through Jasjar? I regularly send faxes through Nokia Communicator 9500. My Data Fax service is enabled by my service provider. Will I be able to send faxes through Jasjar. Please narrate your actual ecperiences.

Southern_Man said:
Qualcomm, the maker of 3G chips as used in UMTS and EVDO/1xRTT doesn't support circuit-switch data connections (where you dial a number). This means NO gadget that uses their chip's can use fax or data software.
:roll:
Click to expand...
Click to collapse
Can you pl elaborate? Does Jasjar use Qualcomm chips? Will faxing be possible on Jasjar if Data and Fax facility is enabled by my cell provider? Can I not GSM for faxes? Sorry for naive Q but what is UMTS? Presently I am regularly sending faxes from my Nokia 9500. Looking for a change.

Try www.efax.com send and recive fax's via email or there web site. dont do much faxing but been using this for years.
Cheers
Dean

manu407 said:
Southern_Man said:
Qualcomm, the maker of 3G chips as used in UMTS and EVDO/1xRTT doesn't support circuit-switch data connections (where you dial a number). This means NO gadget that uses their chip's can use fax or data software.
:roll:
Click to expand...
Click to collapse
Can you pl elaborate? Does Jasjar use Qualcomm chips? Will faxing be possible on Jasjar if Data and Fax facility is enabled by my cell provider? Can I not GSM for faxes? Sorry for naive Q but what is UMTS? Presently I am regularly sending faxes from my Nokia 9500. Looking for a change.
Click to expand...
Click to collapse
Hi Manu,
As of now it is not possible to send the fax from Universal...but one can send the faxes from other PPC phones such as 2s/2i/XDA 2/o2 mini.
This is due to the differrences in the Port Configurations.
JASJAR Does use the Qualcomm Chip..