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I have an 8525 running WM6 AT&T version. It is not recognized by my PC.
It has been running fine until the Battery died 2 weeks ago. After that I can not sync. My PC does not recognize the device. The USB Cable and connection works since my portable USB hard drive works on the same connection. I have re-formatted my PC and installed Activesync 4.5. Active Sync 4.5 is the version I have been using for over 3 months. The phone has been Hard Reset. The phone works with the exception of the Sync.
Any ideas?
flash it with another rom, that isnt an official update for your device, i.e. the o2 rom update,then see if it syncs? if that works flash it back with the at&t rom. I had this problem with my hermes(mda vario II) when i flashed the at&t wm6 rom but as soon as i flashed with the o2 rom it synced fine, even with vista
Thanks for the reply. But my PC does not sync at all and I do not have access to another one at the moment so I can't flash another ROM.
It was working up to a week ago.
if u haven't already, then make sure 'enable advanced network functionality' is unchecked on device.
Happened to me too for a minute....
I d\l ActiveSync 4.5 again and reinstalled... all was good.
Try that before smashing computer...
Guess something went wrong... 4.5 worked fine then I decided to flash the radio again. Frustrated me to no end. But reinstalling AS4.5 worked for me.
Update:
I tried reinstalling ActiveSync. Did not fix the problem.
Funny thing is that the USB plug will charge the unit but I can't Sync. It won't recognize the device. Another funny thing is that the USB on the phone does not turn on. Does look like a hardware issue then?
Troubleshooting 101... I'd try a different cable first. Then a different USB port (back, front) of the PC. Then I'd try a different computer. I'd be relatively surprised if it turns out to be the phone - but... Possible, I suppose.
right click on my computer and click manage, then click on the device manager on the top left window and a list of devices will appear on the right.
If your ppc is connected unplug it, wait a few seconds then plug it back in and you will see the screen of your devices change. If you get a unknown device or device with and exclamation mark in a yellow triangle then right click on it and click remove wait for the confirmation that it has been removed then unplug the device and wait a few seconds then plug it back it again.
If all that is useless in that it doesnt even show as an unknown device then check the universal serial bus controllers section by clicking on the + to the right of it to expand the tree and check in there if there are any unknown devices and remove them.
If after all that it still fails right click on the ruu exe file and click extract to ruu_filename and extract the contents of the file to the said folder then open the folder and inside is another exe file call ruu_inside.exe right click on that and extract that the same way by right clicking on it and click extract to ruu_filename then open that folder and rename the RUU_signed.nbh to hermimg.nbh get a blank sd card format it in the device so nothing is on it then copy the hermimg.nbh to the card. Then enter bootloader by pressing top left side button top right side button and camera button at the same time as you reset with the stylus and it will update from the sd card
galaxys said:
if u haven't already, then make sure 'enable advanced network functionality' is unchecked on device.
Click to expand...
Click to collapse
I tried this, reinstalled activesync, then it FINALLY WORKED. Thanks!
My activesync has been broken for a couple of days. I am pretty OCD so I have been on a warpath to fix it.
On a positive note, I couldn't get the new ATT rom to load, so I did everything else - I now have SIM and CID unlocked phone with vp3G's rom and I am liking it very well!
i had the same problem..i just un-installed activesync 4.5 and re-installed it. Then installed the new AT&T rom (WM6). i had the schaps verison on their before but it was giving me hell and after i replaced it with the AT&T version all is well...
OMG!!! I was freaking over this. New ATT WM6 ROM installed, was a bear but got it synched to AS 4.5 at work..but could not explore. Came home, and nothing I tried would even let me sync on my home pc! Note, this PC has been syncing WM Devices for over 5 years now, I am no newb to them!
I was even getting the "USB does not recognize this device" error! WTF!!!!!!!
After uninstalling and re-installing AS many times, cleaning the registry, doing a Hard Rest to the device...all to no avail....until I searched in here:
Quote:
if u haven't already, then make sure 'enable advanced network functionality' is unchecked on device.
That fixed it!!!! Why? I have no f'ing idea. And curse ATT/MS for having it enabled!
First try and I was able to connect , synch, explore....viola!!!
You should also mentioned where to find it:
You can find that Fubar setting by going to Settings/Connections/USB to PC
Hello to everybody!
After all I have to say that this is a fantastic forum for users of Qtek S200 (Prophet). I bought one last week and started to see what I could do. Therefor... I'm a newbie
This is my first thread, hope that some one can help.
After trying to understand the world of Prophet, I first changed the ROM to an official Qtek ROM.
Now I what to sincronize with my PC to transfer photos and put some software and apps in the card. Like I read here, I downloaded the activesync from microsoft site, instaled it and plugged the cable to my pda. Nothing happened. Than I went to activesync connections enabled USB connection and tapped in connect. After a search, the pda was simply not found. Even after turning down de AntiVirus and Firewall, nothing happened.
What happened? I have to do something in the PDA? Couldn't find that info in here.
Thank's in advance for the help
Heurd
Does the LED in the speaker at the top change to orange?
Does the computer react at all? (any sounds etc.)
If not, try putting the device into bootloader: Press and hold the COMM button and then soft reset, and then plug it into your computer and see if anything at all happens.
If nothing happens, the USB cable is damaged. If the computer responds when the device is in bootloader but not when it is in, the ROM may not have the required software installed in it.
Hi,
Yes, the Led turns orange. I can charge the battery with that cable. But i also read that it's possible in some cases to charge but the part to syncronize can be damaged!!!
But what really intregues me is that I used that cable to put the ROM that I have. Supposedly it's a Qtek official ROM, i don't know if you can conclude something with this:
IPL 2.10.0001
SPL 2.20.0001
GSM 02.47.21
OS 2.20.7.29
In PDA appears the active sync icon and tapping it only appears a window that says to install AS in PC and connect. So I suppose that it has something.
thanks to l3v5y for the sugestion... I will try and than post here what happened.
does anyone has anymore suggestions... I will try everything to put this at work.
In PDA appears the active sync icon and tapping it only appears a window that says to install AS in PC and connect. So I suppose that it has something.
Click to expand...
Click to collapse
This seems to say you haven't successfully installed Active Sync. Try restarting your computer and seeing if it works then.
l3v5y said:
This seems to say you haven't successfully installed Active Sync. Try restarting your computer and seeing if it works then.
Click to expand...
Click to collapse
That is surelly not the problem because I installed AS 4.5, restarted the computer more than once, removed that and reinstalled and nothing... I even had put de AS 4.2 to try and see if it worked - nothing.
Now I'm not in my computer... I will try what you suggested when I go home.
I think it may be something to do with the USB cable...
Had that problem a while ago, my solution was to reinstall windows xp and it worked. so backup your pc, format your hard drive and then install the os (windows xp/vista). i guess it was usb-driver related.
REALLY
Unbelieveble...
well, It's easier to try in another pc before formatting mine. I'm not in the mood (too much time to put like I like)
That way I will check and see if my cable and ROM are allright.
Thanks for the tip croco_64
Hope to tomorrow come in here and wright that it's everything ok
Hi there!
Well... I've tried what you proposed. It is probably a problem of the cable. I tried with a cable of a digital camera and finally the computer detected the phone (with mine it only went orange light in the top, but never recognized - despite I changed the ROM with it ). However it gives an error - the instalation is not complete!!! I went to device manager in the PC and there was a yellow (!) in the windows mobile device.
Is it of the cable!? Do the cable have to have specific properties to sync the pda and the pc? The camera cable isn't enough?
yes... I had put activesync 4.5 in the PC!!!
thanks again for the help
hi, trying to synch my wizard to eith er desktop (xp) or laptop(vista). it worked with vista briefly then stopped and has never synched with xp. the phone is charging when plugged in. xp just says windows mobile based device has found errors when installing and wont install, and vista wont recognise it apart from charging. i read that i should change the usb to pc settings in the connections tab, but i have searched the entire phone and that setting is not anywhere. i have performed many soft and hard resets, but to no avail, and also tried 3 diffrent usb cables. also tried syncing with bluetooth, but same response.
can someone please shed some light on this, as its getting very inconvenient to keep having to use the mem card for everything, and i really wanna try a new rom on this blasted thing!
thanks
try uninstalling activesync on the pc. it seems that the drivers may have been corrupted. also use a program that does secure deletion like "ccleaner" if I remember the name correctly. that shoud delete all of the files and overwrite the deleted sectors on your hard drive completely; as well as make sure tha there are no registry keys left behind.
then, restart the pc and reinstall activesync. and reset the phone before connecting.
The above is worst case senario. before doing that, try this first:
delete partnership in activesync and reset the phone. restart the computer (shut down, not restart)
then when the comp boots completely and the phone boots completely; try reconnecting again.
I once had that problem with a rom I flashed. someone forgot to put the driver into it
fixed...for now?
ok first...wow, thanks for all that!!!! second.. i think i may have fixed it! i was wandering thro the forums seeing what i could find on the subject of activesync problems...50gazillion posts later...i found this page http://forum.xda-developers.com/showthread.php?t=271174&highlight=rndis
it eemed peoples were having the same probs as me. in one post was a rndis to serial cab file, so i d/ld it and installed on my fone via the mem card, plugged fone in....synched straight away!!!! and has stayed synched so far..about half an hour. i shall post tomorrow whether it will resynch after a period of being disconnecte...fingers crossed!!!
Hi, I tried to get answer for my problems, but none any specific
so I`m startin a new thread...btw
My JASJAR has the same problem as lots of folks around here like it shuts off at any hard work like starting the camera or charge at 60%. I came to an end that as it works ok with the charger on, then the problem must be on battery. Well I'll try that
But the another problem is PC connectivity...it doesn't recognize the device
I tried MS Active Sync 4.1, 4.2, 4.5, windows 2000 SP4, xp SP2, different computer...just no luck, in bootloader mode it shows "serial" and "0.60" and whenever I plug in the USB, it shows USB, and then same, device not recognized...what to do?
And when I start the device, on blue background imate logo..it shows Radio 0.00.00, what does it mean..I can't even upgrade it as USB is not recognized...waiting for flash from SD, but no luck. Can any one sort these things out
First problem, almost definitively the battery.
Second and third problems could even be correlated, first the third problem/doubt, even if I'm not a complete expert, this means that your device was "unlocked" with the aid of a specific program that does just that (if you're interested in knowind how, go to the uni's wiki and read about unlocking), the Radio version 0.00.00 is just a "by-product" of that process.
So, if you're asking about this, you didn't do this by yourself, so you don't know what and how much has been done to your PDA, then for your second problem, first try a soft reset (this is always windows, remember it!), the re-connect the device (to the PC) and see what happens, then verify that you have the active sync program installed properly (and running) in your PDA, just when you connect the PDA to the computer, the active sync should become available as a running program, so, connect the PDA to the computer, the PDA turns on and says connecting, even if it does not connect to the computer you should see active sync running in your PDA, go to settings, system, memory, running programs and verify that it's there.
Another cause could be hardware (on your PDA), this means, cables and port or even internal (but this is quite unlikely).
Perform these tests and see what happens, then we'll see what else can be done.
Thnz, I trued several soft reset even hard reset,
I tried connecting to the computer with ActiveSync on, with some other software which changes the active sync connection to something like USB serial (from RNDIS ...), even advance networking off, taking out the SIM and memory card...running the device search..no luck.
and btw in computer after installing active sync it gives a window with all menu disabled except "File>Connection Setting". I tried by using bluetooth connectivity. No luck.
I read the thread about unlocking..and tried to do the rest..I mean the second step of unlocking, it showed device successfully unlocked..but all the same.
Any help....
mamaich method
Try this,
Step by Step :
get the tools at attachment , as mamaich told, you have to use it in bootloader mode , (Power + Light Bulb + Reset)
1. Stop Activesync USB connection
2. Uni : Reboot Bootloader then Connect USB
3. PC : Run mtty1.42.exe
4. Choose USB in "Port" (Reconnect if can't find/reconglize USB and try remove sim and sd card)
5. type : task 28 55aa
6. Press Enter
7. Cause DOC reformatted, so there's no rom in DOC ,try reflash any rom that you like .
For task 28 55aa in mtty success , will show the message (attachment )
DONE .
Hello there,
Ive been running around this forum since yesterday night trying to change my qtek2020 from wm2003 to wm6. But there's a lot of dust in the air... to much information, most of it very old, so... here's where i am right now.
1-I've downloaded a rom ( a nb.nbf file)
2- donwloaded a program called HimaUpgradeUt_noID.exe, that I know it's used to install the roms.
But now, I connect the ppc to the usb cable (in vista) and run humaUpgradeUt_noID.exe, select the .nbf file and "next" it, but it always to no success.
I've tryed booting the qtek in "bootloader mode" but all I see is a "Serial v1.03" screen and nothing happens, even when connected.
So, can anyone give me a turorial on how to do this?
Thanx
the rom packets should include a readme.txt which should give a step by step guide
Thanx for your reply.
The problem is that I can't connect to my laptop on bootloader mode.
When turned on, it can connect to my laptop, but in bootloader mode it doesnt, the pocket stays in the "serial v1.03" screen.
Nevermind... solved,
As simple as... removing the SD card... LOL
The SD card is never the reason in upgrading the device using vista.
Look at this forum: http://forum.xda-developers.com/forumdisplay.php?f=387