Related
Hi everyone
I've been searching for an answer to this for a long time now!
I need to do a hard reset to solve a niggling ActiveSynch problem (At least I hope it'll solve it!)
However when I did this before with the old XDA I I lost all my SMS messeges, both Received and Sent! Che pizza!!
As an incurable romantic I would hate for this to happen with my XDA II.
Is there anyone who can point me towards a method or a program that will securely backup and restore these precious utterances?
Sincerest thank in advance!
Conor
Sprite pocket backup allows backing up of email/sms to storage card.
Will it back up JUST the sms messages?
Thanks for that!
I've read the Sprite website and downloaded the trial version.
However, It's not too clear to me if the program will backup and then restore JUST the text messages.
I'm a bit out of my depth here but I'm guessing if I backup and then restore the entire XDA I'll lose whatever benefit the fresh hard reset might have given me as regards the underlying Activesych problem.
Can anyone confirm that Sprite can be used just for text messages alone? Everything else will resynch with outlook and my shared files etc. I can reinstall the other programs afresh. Just queasy about my vulnerable texts!
Best regards
You can do a partial restore of just messages.
Wait - Sprite Backup has problems with SMS
The current Sprite back-up CAN restore your SMS messages, but it kills SMS reception after a restore.
Your only option is to restore WITHOUT the SMS'es.
Sprite is working on a new version, don't rely on Sprite to back-up your SMS'es yet.
I am copying the content of the SMS'es from my girlfriend to a HPC Notes document. That way they get back-ed up to my PC automatically.
Regards
Michael
Do not miss this free software( SPStudio )...:
http://smartdev.51.net/
It can Backup all your SMS in any folder :wink: ...
Do NOT buy Sprite Backup!!!!
Here I am again - almost 24 hours later - one whole day of my life gone - and I'm fairly sickened!!
I coughed up €30 or so for Sprite's Backup premium edition and - you know how long it takes - backing up restoring etc... - got through it in the end.
Everything looked good - SMS were restored. BUT my mid-afternoon had a strange feeling that something was wrong. NO SMS messages received all day!!!
Then I read Michael's advice which came too late for me!!! [Thanks all the same though Michael! ]
Sprite will take your money, allow you to do a nifty looking restore of everything including your SMS, BUT THEY TAKE AWAY YOUR ABILITY TO RECEIVE MESSAGES!!!
I am hopping mad!
There seems to be plans for a fix in a few week's time, and even a complicated interim workaround, but these are USELESS if the messages you are trying to save have already been trapped in a dodgy backup that neuters your SMS box!!!
Now I doubt I'll EVER restore those messages...
How can they be allowed to sell that junk? I will be insisting on my money back.
In the meantime, I don't suppose anyone knows how to salvage those messages from a knackered backup of my whole XDA II?
I know there are more important things in life than old text messages, but this is VERY annoying. Thanks for listening to this rant...
Thanks too to Alkandery75 but that program you suggest doesn't seem to work with Pocket PC, seems only for smartphones.
By the way, does anyone know why Microsoft doesn't integrate the Pocket PC SMS folder with Outlook? Seems like a glaringly obvious improvement to me!
Best regards to all
Conor
Sprite did work great for ppc 2002
Sprite really did Restore SMS with PPC 2002 but since 2003 you loose all further incomming SMS.
Solution to that is Cleanmail.exe from Spritesoft (which kills all your mail-folders ).
Sprite is working on that and has a pre-Release of Version 2.3 which you can get if you send them an email.
2.3 does restore SMS properly and you still can receive SMS. It has some other Bugs but i can live with them (as long as the final 2.3 comes out).
But i hope the final will be available soon 8) 8)
regards,
Fidl
Does anybody know by what mechanism there is a block on receiving sms after restore using Sprite?
Sprite Kills SMS - not just blocks them!
I should clarify that the Sprite Backup and Restore not only blocks incoming SMS but it actually finishes them off for good!
In other words, and I've verified this with another phone this, you will not get them all by later putting your SIM in another phone. And people who've sent messages to you DO get their usual instant notifications that you've received a message when in fact you haven't a clue!!
For anyone in business this could really create a poor show with clients.
Yes, it's been a bad day!
Thanks fellas!
Conor
Re: Do NOT buy Sprite Backup!!!!
Conor said:
Thanks too to Alkandery75 but that program you suggest doesn't seem to work with Pocket PC, seems only for smartphones.
Conor
Click to expand...
Click to collapse
Hello Conor,
I'm so sorry you face what I face long time back, and after a full week of researching, testing and HardResetting my XDA II, I found this nice free software (SPStudio). Also, I found that it is the only way for Safe Backup and Restore for SMS, as you said it has been designed originally for SmartPhones, but that does not mean it is not working for PPC WM2003 PE, it is working like charm, you have to give it a try :wink: ... I'm sure you will never stop using it...
So Sprite is physically poking memory on the sim card and destroying the ability to use the sim for sms in any other phone too, man that sux. Is this only when you backup/restore just sms because if it does it when using full backup it means my sim is knackered too, has anybody found out if it is possible for the service provider to re-enable sms on the sim?
Too late. Just discovered my sim is bankaxed, cannot receive sms messages even though sender gets delivery report confirmed :shock:
Restoring SMS'es
Connor:
1. Make a fresh back-up, but don't overwrite the original
1. Restore your SMS'es using Sprite
2. Using Cut and Paste, copy the content to another application - i use HPC Notes Professional. This will create a back-up copy on your PC
3. Hard-reset and restore the backup minus SMS
You now have your working PPC back - and the text of the SMS'es saved. I use HPC Notes Proffesional to save those SMS'es from my girlfriend that I like to keep.
I actually like Sprite Backup, compared to x-Backup it is very fast and once the problem is fixed, it looks perfect. I have done a restore with Sprite from my SD card several times and it just works.
Sorry the warning came to late.
Regards
Michael
I wasnt too bothered about my old sms so I did as you said, hard reset, restore without sms option, now my sms messages are enabled again on my sim card. :wink:
SPStudio?
alkandery75 said:
[ I found this nice free software (SPStudio). Also, I found that it is the only way for Safe Backup and Restore for SMS, as you said it has been designed originally for SmartPhones, but that does not mean it is not working for PPC WM2003 PE, it is working like charm, you have to give it a try :wink: ... I'm sure you will never stop using it...
Click to expand...
Click to collapse
Hi again Alkandery75!
Thanks for that! I did try to install it but it didn't work. If it's working fine for you on an XDA II then I obviously didn't install it correctly. It seems complicated - CAB files etc. Out of my depth! Would you be able to spare a couple of minutes to post here the step-by-steps to get it installed and working?
Renewed thanks!
Conor
Restoring SMS'es
bodstrup said:
I use HPC Notes Proffesional to save those SMS'es
Click to expand...
Click to collapse
Thanks for that Bodstrup!
Can you tell me if you copy those SMS one by one with that program? Or will it actually copy the whole folder, dates, times etc.?
Cheers
Conor
HPC Notes Professional
No, this is a one-by-one cut and paste operation.
What I like by HPC Notes Professional is:
1. You have all notes in one database, not scattered in individual files.
2. It supports bullets, numbered lists, various fonts, colors etc
3. It can password protect individual notes as required
4. It syncronizes with the PC, offering you a very nice Windows GUI to view or edit notes. Edit in either end, and the other device will get the update immediately (if connected in the cradle/using USB)
5. They have a 30 day trial.
Regards
Michael
alkandery75 said:
Do not miss this free software( SPStudio )...:
http://smartdev.51.net/
It can Backup all your SMS in any folder :wink: ...
Click to expand...
Click to collapse
Find more support info from the developer here...:
http://www.modaco.com/viewtopic.php?t=99000
Yes! Yes! Yes! SmartPhone Studio is de BIZ!!!
Excellent! Thank you Alkandery75 for pointing me to it!
It's exactly what I was looking for! All I wanted was a simple safe SMS backup/restore utility. Could I possibly be the only one wanting this? Anyway SmartPhone Studio seems to be the cat's pyjamas.
It connects perfectly with XDA II. It makes backups [and claims to restore them too naturally, but after the last couple of days I think I can't face another hard re-set just to check it. And anyway all my old messages are finally let go - apart from a few classics that I just cut and pasted!! ;-) ]
SMS Cool! Is hardly worth paying for in my humble opinion because there's no backup and restore function. But this dude who created SmartPhone Studio should be paid. I can't believe it's free. Maybe Sprite should take him on!
Anyway my thanks to all who helped with this - especially Alkandery75. The whole sorry tale above might help a kindred soul somewhere. I have made a small contribution to this site in gratitude.
Best regards
Conor
Hi, My Qtek2020 don't resieve SMS but it can send. I tried my SIM card in another phone and it's working just fine. What the problem can be.
Please help
Do you happen to have Sprite Backup installed on your unit and did you recently perform a restore? If so, that may be the culprit as there has been some conflicts with sms and email's.
Hard reset may be the only solution.
Thanks for replying m8
Yes, I did This little ****ty program :evil: but it's a good backup program else...
Is there any alternative program like sprint?
I have the same problem as you. They are promising a fix to the problem.
Interesting thing is I cant find anyone who knows what sprint does to kill SMS so whats the chance of a fix??
Sprite Pocket Backup Plus and SMS
There is not an officially released fix yet, but if you email their technical support they will grudgingly offer a beta fix for the problem. I have not done so, because SMS is just not terribly important to me. To solve this problem for me, I simply de-select the SMS inbox in Pocket Outlook for backups and restores - voila!
I'm not sure that there is a better backup program for the PocketPC available, so I'm willing to overlook this small problem until a solution is availabe . . . and one will be.
HTH!
hi all
i just found out that i cannot receivce any sms anymore.
this is really hard to notice if you don't KNOW that someone is sending you an sms . so i can't tell till when it did work, and when it stopped working.
anyone got the same problem before? this happened to me the second time now, and the only solution (for me) was to HARD reset the device (which is no real fun ).
any ideas?
regards ize|man
Have you, after doing a ROM install, carried out a Sprite Backup Restore?
If so, that's your problem.
Don't ask me why (just do a search on this forum for more users examples), but when you restore the SMS/Email folders as part of a Sprite Backup restore, it corrupts the sms so that notifications are not shown, and the messages are not listed/stored.
In effect, invisible sms.
So far, I've not heard a single response to any user from the peeps at Sprite about this, even though this is a common and widely known problem now. But to be fair, i don't wish to be too harsh, as I find it a life saving application. How I got round it was to run the restore option on the phone NOT the PC (as this is the only way you can do a SELECTIVE restore of items), and unticked anything relating to sms/emails.
Then I found I had a decent restored phone (albeit minus any emails/sms), but with SMS working properly.
Let me know if this might be the case with you...
@shadamere
i'm afraid you're damn right i did use sprite backup - and i did (of course) restore my sms folder and me inbox folder.
i thought about that possibility as well - but wasn't sure of course. now that you're telling me it's sprite backup i can search for that in the forum.
and, i agree with you too: it is a very important app for me as well because i like playing around with a lot of programs ans roms ect....
thanks a lot for the help
bzw: maybe this could help: i just read about a sprite backup 3.0 (though no info on the homepage so far)
regards ize|man
had the same problem...
I had the same problem; ended up having to flash the damn thing and re-install all of my applications.
I DO use Sprite Backup, but I have no idea if I had done a restore or not and whether that terminated the capability.
HELP AND ADVICE TO BOTH OF YOU THEN...
If you haven't done too much to your phone since the problem, do a HARD RESET, and then re-install Sprite Backup (the APPLICATION, not the data), onto your XDA.
Then, connect to your PC, and run the PC Service (needed for a restore if you saved the file to PC).
Now run the Sprite Backup program, ON YOUR DEVICE - this is important!
Choose the data file you have, that you wish to restore from, BUT, then go through the various options where you can tick or untick what you want to restore.
UNtick anything relating to the Email and SMS folders etc, and then start the restore process.
This SHOULD (if done properly), leave you with an XDA with all your apps, videos, photos etc etc on, and able to receive SMS messages as normal.
The only downside is that you will have lost any stored sms etc that you might have had.
But it's MUCH more preferable to an XDA with NONE of your data on at all.
Hope this advice is useful to you, and doesn't arrive too late!
Or alternatively download CleanMail from their website and run it, this requires a soft reset but cleans up the mail/sms system and it will work again.
It also deletes all existing mails.
i also had the same problem with spirate & what i do is restore without sms message & e-mail but i use spstudio to back them up, so after restoring with spirate i use sp studio & retrieve my sms's :evil: long way but something stupid in the sms db wich i think it is due to the constant changing of the db headers that doesn't allow u to retrieve message with db u need a program that talks to the inbox only & not the db
I had this exact same problem!! I never received any SMS messages telling me that I had voicemail and I had about 10 messages and people pissed off because I never called them back! I used the tool on the Sprite website and POOF all the problems went away. I lost all of my prior messages, but not receiving SMS's was worse :shock: !
- Cheers
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Shadamehr said:
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Click to expand...
Click to collapse
WOW!
This is the first I've heard of this CleanMail program thanks for the link. 8)
OK, Sprite Backup 3.0 Pre-Release now restores SMS/POP/IMAP correctly.
http://www.spritesoftware.com/forum/viewtopic.php?t=971
We'll be making it the official release, depending on customer feedback obviously (its a release candidate).
Any existing backup files will need to be restored with email deselected. From then on Sprite Backup 3.0 will backup/restore email/SMS services correctly.
..Chuck..
Hey Guys
My XDA 2 is having problems with txt messages. Sometomes they come through fine but other times the screen turns on and nothing appears, then i find out that someone had txt me. Its kinda annoying as its causeing me to miss important things cause i dont get the messages, any help would be great
Thanks
If you're using Sprite Back up... previous versions like 2.xxx, or 3.1 then you have this problem...
Upgrade to the latest version of Sprite Back up, use a BACK up you made BEFORE ever seeing this problem in your XDA, hard reset your PPC, and restore with the back up I mentioned...
Works fine... only if you have used Sprite back up. If not, I cannot help you.
Alternatively (again if you're using Sprite) just don't restore the e-mail portion of a previous backup. There is also a tool round here someone wrote which will reset the mail contents - I still get this occasionally and I'm using the latest Sprite build.
I very, very sad....
I can't view list of SMS
I can't answer to SMS without 5-10sec timeout
I can't use default interface for SMS
Its terrible.
If you ready to answer me about this with thread when swith to default mode, you must to know that I've tried this and I lost MMS.
I can't use only SMS without MMS.....
Plz, help. Who sovle this problem, help.....
.
+1 it's to sad. I've had the phone for 3 weeks now, and i'm waiting on HTC to fix this terrible issue (this and the alarm issue..)
i still have to use Nokia N86 as my primary phone, because like you, i want both MMS and SMS. HTC please??
Guys,
If this issue is really of concern to you do the following:
- write to HTC so they know that there is still a problem out there for some users.
- implement this fix here http://forum.xda-developers.com/showthread.php?t=584696 (see the last post f you want to solve the MMS issue).
WB
Same here!!
What I am doing now as a workaround is using PowerSMS (http://download.cnet.com/PowerSMS/3000-10440_4-10920088.html).
It allows you to make a full backup (among others) of your SMS (inbox and sent items) and restore them anytime with the option to delete them after backing up.
Regarding the amount of use you can backup SMS you don't need anymore. It's really quick.
I'm doing this once/twice in a week and the sms app is responding. According to the amount of sms you send/receive you can screw it up and down;-)
I receive round about 10 sms each day and send ~10 sms pro day.
But as I said. It's not really a solution but a little apsirin for my headache!
Cheers,
LEE
P.S. beside all these, this powerSMS is a really nice app (e.g schedule SMS ) .
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
BLAST3RR said:
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
Click to expand...
Click to collapse
I use MyPhone on a daily basis (it automatically backs up everything except my storage card at 4am). It also allows you to archive text messages online, and you can then delete them from your online store and it automatically deletes them from your phone during the next sync. Doing this, I never have problems with my SMS or MMS, as I keep the number of messages down. I've got over 2000 messages archived on MyPhone (accessible via the web interface), and about 100 on my phone at the moment. Once there's a 100% fix in place, I can restore the archive and they will get put back on my phone automatically.
If any of you are having problems, have you done what wacky.banana suggested? That thread seems to have resolved the issue for the majority of people. Okay it's not ideal, but until HTC fix this then we have to make do with what we have.
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Henry_Lee said:
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Click to expand...
Click to collapse
Henry_Lee,
What JohnCMolyneaux is trying to tell you is that your problem is probably being caused by the HTC SMS application not being able to cope with too many texts on your phone. Its a well known problem and produces the symptoms you have (search for SMS problem on XDA and you will find lots of threads on this).
What he was trying to say was that if you backup your texts online then delete all of them off the phone but the bare essentials then you stand a better chance of getting the HTC SMS app to work.
An even better solution is the one I set out above.
There's no more on offer here I'm afraid. It's either one of the 2 solutions above or you live with it.
WB
I have only 10-20 SMS on my phone and get problem even with 1-5 SMS.
I already wrote to HTC support service but I think someone solve problem....
I never had any problem .. I know it's not being helpful, but just so you know.
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
I have two major issues with this phone, 1. some sms messages doesen't get sent, they're stuck in the outbox. 2. the alarm clock isn't reliable at all.
Sendt an e-mail to HTC and got this answer: (i did include in the e-mail the fact that i have installed the hotfix)
Dear HTC Customer
HTC is aware of this now, and working on a solution. Thank you for your patience
shu8i said:
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
Click to expand...
Click to collapse
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Henry_Lee said:
But now i dont see any famouse ROM Developers like BePe, just some young staff....
Click to expand...
Click to collapse
Never heard of Miri then?
Henry_Lee said:
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Click to expand...
Click to collapse
Well, this will not easily be solved by a simple rom fix.... It's a fundamental error in the sense 2.5 msging. The alternatives aren't perfect either (there is a sense 2.1 workaround which has some bugs as well as the 'disable sense' option which isn't all that for some).
Afaik custom roms usually are stripped, updated, modified and tweaked and no core fixes which are the resposibility of HTC.
Henry_Lee,
I found a solution for my SMS problem, which was quite similar to yours I think:
- not able to send (new) or answer messages
- not able to see message history
- not able to go to 'more' for more options
First of all I wrote an email to HTC as well, but they didn't seem to understand my problem or care about it. They answered a hotfix
would be available soon, but that was a hotfix to solve the other SMS problem where messages didn't get sent immediately etc..
However, once this was released I downloaded it and installed it onto my HD2, result: wasted my time (as I expected really...).
Because HTC didn't respond to my next messages anymore (therefore I assume they don't really care) I started to try a couple of things
myself:
1. Made a backup using SBP Backup software excluding a backup of the registry in System Data
2. Performed a hard reset
3. Installed ROM upgrade (in my case it was Netherlands 1.48.404.2)
4. Installed SMS Function Update
5. Re-installed most of the files in the backup in ROM Upgrade Mode, apart from System Data (use Customize Restore)
Result: problem(s) solved!
SMS works like a charm again, as it did when I just bought the phone.
Just disappointed in the way the HTC customer service desk works (or doesn't work...). Still, it's not just HTC's CS, Nokia excels in their
stupidity, one of the reasons I got a HTC phone this time. Let's hope I won't have to contact any of them again soon...
Hope this helps!
Brgds,
Paul
Polvito said:
Result: problem(s) solved!
Click to expand...
Click to collapse
How long has the problem been solved? I found this problem after 3 weeks with my device. A hard reset (or equally a ROM flash) would surely cause the equivalent. You may see the problem reappear, as I did after a week, after the 1.48 "upgrade".
johncmolyneux said:
How long has the problem been solved?
Click to expand...
Click to collapse
The SMS function has been up and running for about 3 weeks now. And like I mentioned earlier I have also upgraded the ROM version, no problems since.
Many messages have been sent and received meanwhile so at the moment I'm confident the problem has been solved properly. If not I will let y'all know!
Brgds,
Paul
I do sympathize with those having SMS issues. Have you all consider possibility is hardware issue as you also notice there are guys in the forum saying they do not have such issues. I am one of them. I have been using the HD2 for 38 days already. On day one I restore about 800 sms into my phone. There was NO lag and the SMS were all displayed within 10+ secs ( one time lag to display ). Subsequent no more such lag as was instant display when I access it
SMS stuck in outbox only one time ( few minutes ) - I discounted it off, as I just reach another country
daily I send/recieve about 20-30 SMS : till today I NEVER encountered SMS stuck in outbox. SMS was also immediately displayed in PEOPLE tab ( found many users complain very slow to load ). I only face this issue few days ago on the cooked rom based on Leo 2.0 build 28*** ; I change back to rom based on build 2188## - no more such issue
Till today I NEVER even bother to install the SMS hotfix - see no need of it
johncmolyneux said:
Never heard of Miri then?
Click to expand...
Click to collapse
Heard, but I will wait normal SPL and Bepe.
When I had HTC Cruise I tried many ROMs and Miri's too, but only Bepe to cook ROM like my taste.
Looks like HSPL is ready. isnt?