I recently got the Tmobile MDA unlocked to work on a Cingular network. Everything works great and I love this phone. There is one problem that is really annoying and I can't seem to find a good solution to it. Problem is with wi-fi, as it doesnt always want to connect to wireless networks, mainly it cannot get an IP address from a given network. I've tried multiple wireless networks, including the one at my home and work. It does connect once in a while and I am able to brows the web etc. But most of the time, it is having problems obtaining an ip address. I had WI-FI companion installed and also a Hitchhiker. Those programs really do make the connection process easier and faster, however the core problem with the phone remains the same. I've read multiple forum posts, registry hacks for emabling g mode etc...In general, I see that a lot of people are having similar problems with it, although I could not find a reasonable explanation of why is this device having such annoying wi-fi problems, nobody seems to know the exact answer or solution to this problem. Is there some manufacturing defect, ROM has an error ? Does anybody know what is the issue with this device ?
Thanks
Hello.
I seem to have problem with wlan & bluetooth on my trinity.
With only bluetooth enabled I can search for other devices and connect to them with pairing and such. But when I enable wlan the search for other devices takes alot longer time and the pairing procedure fails.
Also, if I have a bluetooth connection to another device and I'm transferring data to my trinity the data transfer is messed up if I enable wlan.
Has someone else experienced this?
Got this response from htc support.
"In response to your query the type of access that you want to experience in your device, is not supported by us, this type of access is limitated to operation platform tested and reviewed by Microsoft that is the owner and creator of the Operational System."
Don't know if it's my English or their English or just one of those 'auto responses' from customer support that rarely answers ones question and give you the feeling that they haven't read the question at all, but, does their answer imply that WM 5.0 doesn't support communication with a bluetooth device and using wlan at the same time?
Have a look at the thread about my experience with HTC support. I think it is pretty obvious that customer support people have been given max 30 seconds to read and reply to any support request.
The canned response when they don't even understand what you are talking about is that you are trying to do something that is not supported.
Hi all:
I have an AT&T tilt. I am trying to connect through wifi. I can see the network I just don't get connected. I have gone out to local cafe where there is free access and can see their network but still I cannot connect. Any ideas?
Thanks
So, I am still trying to get connected to wifi. I have tried a new phone, I have talked to htc, I have talked to AT&T. No one seems to know what to do. Everyone points fingers at the other company. I tried to install a new radio. Everything else seems to work except for the wifi. Can anyone on here help?
Thanks
perhaps a little more info is needed?
-have you tried wifi at home/ friends house(with wep key, etc)?
-what happens when you try to connect?
-Does it try to connect but then switch to Available?
*most likely means that settings are incorrect or you do not have priveleges to access that.
-Or, does it try to connect but then switch to Unavailable?
*most likely means that your wlan isnt refreshing as often as it should.
I have tried different locations such as Starbucks etc. I am able to connect with my laptop. I can see the network on my phone. If I try to connect it says connecting and then available but it does not connect through wifi. I am sure there is some simple answer ( I hope) but I have read the manual, I have been to customer service several times, I have talked to HTC tech support, no ones seems able to get me connected.
It all works now
Ok, so I was about to return my Tilt for something else. I had been through sereral different tech supports at AT&T and HTC. No one could figure out what was wrong with the phone. Finally I tried flashing several different ROMs. Eventually I got Slueth's V3.0 to work. It works great. WiFi connects at multiple locations, the phone works, the camera, etc. So, thank you slueth for your rom.
Hi
Has Anyone Got the BlackBerry Connect Software Working on this model?
Thanks
Leon
i'd be curious as well. there are a few threads on this, and it seemed like nobody got it to work on the touch cruise (though people have gotten it to work on their touch).
out of curiosity, why are people choosing to use blackberry connect rather than direct push through exchange? i find that my push is not 100% reliable and considered using blackberry connect to fix this. does anybody else have that dilemma?
Sadly, blackberry is the 'corporate standard', so I am stuck with it.
I have managed to get the Blackberry Connect client 4.0.0.97 to work 100% reliably on HTC touch p3450 with an HTC release ROM. As soon as you load a tweaked or cooked ROM the Blackberry Connect stops working.
Sadly the XDA Orbit 2 comes with an o2 cooked rom so it wont work with that, I have a call in to o2 support but I wont hold my breath
Yours
Leon
Seams to work
Hi,
I still new to Blackberry installation. (It´s my first go today)
From what I have read here a lot of people have problems.
I´ve successfully installed 4.0.0.97 of the Polaris with Bepes 0.58 Full German, eventhough the first installation required a compleate reset:
The HTC also connects to the server, but I get an error as my current user has been rejected. I do believe that our IT Admin needs to allow me to use the Blackberry function..... or am I still doing something wrong?
Unforunately I´ve noticed that the PDA has slowed down somewhat after installing the Blackberry connect
Look forward following this post.
Cheers
Rar9
Rar9 said:
Hi,
I still new to Blackberry installation. (It´s my first go today)
From what I have read here a lot of people have problems.
I´ve successfully installed 4.0.0.97 of the Polaris with Bepes 0.58 Full German, eventhough the first installation required a compleate reset:
The HTC also connects to the server, but I get an error as my current user has been rejected. I do believe that our IT Admin needs to allow me to use the Blackberry function..... or am I still doing something wrong?
Unforunately I´ve noticed that the PDA has slowed down somewhat after installing the Blackberry connect
Look forward following this post.
Cheers
Rar9
Click to expand...
Click to collapse
To get connected, you can talk to your IT amdin, but you don't need to if you also install the Blackberry Connect for Windows Mobile DESKTOP software. What that lets you do is obtain and assign a PIN to your Polaris/BBC setup. Its a security measure to tie your phone with your email account. Install BBC for WM desktop on a PC that has access to your email account (i.e. Outlook connecting to your Exchange server), then run the program. It generates a PIN, assigns it to your phone within BBC on the phone, then you should be good to go. Of course, you can talk to your IT guy otherwise.
And the slowdown is what I mentioned in the other forum. BBC uses LOTS of CPU, memory, and thus, battery.
Hi Rar9
If it connects then disconnects that is because you're using a non-release ROM (cooked).
On a succesful install of 4.0.0.97 you will see after reset a connection even if you havent configured desktop, it is required for the desktop proggie to do its work.
HTH
Leon
leondaphillips said:
Hi Rar9
If it connects then disconnects that is because you're using a non-release ROM (cooked).
On a succesful install of 4.0.0.97 you will see after reset a connection even if you havent configured desktop, it is required for the desktop proggie to do its work.
HTH
Leon
Click to expand...
Click to collapse
are u saying the ver 4.0.0.97 will work n you have it on your cruise?
I have not been able to get it to work and I have the stock HTC ROM. I'm not aware of anyone who's been able to get Blackberry Connect to work on this device. Check out this thread for others in the same boat:
http://www.sems.org/entry.asp?ENTRY_ID=276
Seven
leondaphillips said:
Hi Rar9
If it connects then disconnects that is because you're using a non-release ROM (cooked).
Leon
Click to expand...
Click to collapse
Leon,
I don´t think it would be related to the cooked Rom. I believe that it tries to get allowance from the server and then is rejected since I never had a blackberry so far with this company. Unforunately I still can´t confirm 100% since the our IT has not responded to my query.
In the meantime I have removed the BBconnect and use an Outlook Webmail connection via Seven (thanks for jomo25) which is very FAST and is not so hard on the CPU like BBConnect. I also believe its a lot easier to install.
(http://community.seven.com/forum/index.php?forum=true)
I´ll give it another try once I get more feedback from our IT and will post my results.
Cheers
Rar9
Yeah I don't think it has anything to do with the ROM. There seems to be an issue with the TC connecting to the Blackberry server and I have no idea why. That thread I sent earlier contains some theories on the topic. The BC software is a resource hog for sure.
Assuming you're using BC to connect to Coporate Mail (Enterprise) you can always try Microsoft Direct Push instead of Blackberry Connect to get to the Exchange server. A less optimal path would be to use IMAP to connect to the Exchange server. Then you would lose Push mail functionality
Well, we have 2 threads on the same topic. Some diff players in each, so I'll cross-post this one last time...Here's the other thread: http://forum.xda-developers.com/showthread.php?t=376917
Here's what I posted last: Seven is a "competing product" to BB's suite. If you are trying to connect to a BB server, then yes, you'd need BBC. But if you are just trying to get your email delivered, whether it be personal, POP3, IMAP, or you corporate email (Exchange) and you are behind a firewall, then Seven has a solution for you. Some more elegant than others. But it works. For me, it's the only option since we do use Exchange, behind a firewall, with no OWA externally accessible and BBC's software is very juice hungry.
As for getting BBC to work. Without knowing your exact setup, its hard to know what the issue is. First, make sure you are on the right data plan. I.e. for AT&T you MUST be on one of their BB data plans. Otherwise, you won't be able to get to the blackberry.net APN needed. Then, make sure you have the BBC for WM software installed on your phone and PC. (There are 2 programs, one for each) Then, connect your phone to the PC as in ActiveSync. Run the PC's program. You should notice that ActiveSync connection is severed, and the BB program should find the phone. Then go to assign a PIN and it should. Then it shoudl start to pull email to your phone.
The second software you need to run on the PC is here:
http://www.sems.org/entry.asp?ENTRY_ID=225
Click on the link for: ActiveSync_BBConnect_Desktop_Setup_4.0.0.17.zip
Because BBC uses a different APN than all other network access on your phone, and your phone can only connect to one APN at a time, you will not be able to do other things like surf via IE on your phone while you are connected to BBC (another reason it sucks).
----------
@ Rar9, I'm glad Seven is working for you. To be honest, if you can use the Seven software, you might just wanna stick with it. Seriously, BBC is a resource hog and a half as you seem to have experienced. You'll find it tough to go thru a day without battery dying, if your expereicne with BBC was similar to mine. I even have to run Seven's Workgroup Connector (which sends my work mail through my work PC) and I STILL prefer Seven over BBC for that reason. PLUS, you don't have to worry about switching APNs between your carrier's normal Internet gateway and the blackberry.net gateway. And of course th efinal bonus: the BB data packages tend to be MUCH more expensive than the normal data ones (up to 50% price diff with AT&T).
But try it again if you would like. Hope my instructions and links above for BBC help with that.
Ok so let me clarify. I am trying to connect to get my Exchange email through a Blackberry server. Microsoft Direct Push is not an option since IT doesn't enable it on the server. I do have the Blackberry Enterprise (not personal) plan from ATT. I do have the BC software. I do have an activation code from IT. The problem is the phone does not connect to the Blackberry server. Like I mentioned in my previous post if you check out that thread on SEMS others seem to have this issue. I am getting the same behavior this user in the UK is having:
"After installation and Blackberry Setup I get:
PIN pending
IMEI it's ok
IP address No connection
Status/Service Not Connected
By pressing the "register now" button I get Blackberry Edge connection, Status/Service shows Network Available then Data Tunnel Available and finally "Not Connected". During the process I can see an IP address in the Identity screen."
Appreciate your instructions but I just don't think it works. I've tried several different versions of the BC software, no cigar.
So, just to make sure, you have the desktop PC software also? If so, what happens when you connect the PC to the phone via USB? Doesn't it ask you to move the mouse around to generate a random and unique PIN? Oh, and did you force your phone to only use Edge? I beleive AT&T's connection to the BB APN is still only available via their 2G network, not 3G (not 100% on that last thing, but I do remember it was the case before).
You know, it's been awhile since I tried this, but honestly I remember trying like every permutation. I installed and uninstalled almost every version of BC. I tried it with Edge and/or 3G. I tried using the desktop software to generate the PIN and other times I didn't. I guess I can always try again. Have you gotten it to work on your device?
Not on my Polaris. I haven't tried. I did on my Kaiser and on my Hermes. I had the same issues you describe, til I used the desktop software to gen the Pin. I'd try on my Polaris now, except that I don't have the BB data plan and don't want to go thru the hassle with the AT&T guys again to get it added (esp since I won't keep the BBC software on my phone anyways for the aforementioned issues).
So, it may be that it doesn't work with the Polaris. the new versions of BBC should work, but they may not. If you feel you've tried it and did everything right, then it just may not work as you say.
I definitely don't want to steer you down a dead end. I was just checking to see if you did everything I thought needed to be done. Sounds like you had those bases covered.
Sorry!
hambola said:
Yeah I don't think it has anything to do with the ROM. There seems to be an issue with the TC connecting to the Blackberry server and I have no idea why. That thread I sent earlier contains some theories on the topic. The BC software is a resource hog for sure.
Assuming you're using BC to connect to Coporate Mail (Enterprise) you can always try Microsoft Direct Push instead of Blackberry Connect to get to the Exchange server. A less optimal path would be to use IMAP to connect to the Exchange server. Then you would lose Push mail functionality
Click to expand...
Click to collapse
Hi hambola
I read that the RIM Blackberry Connect was designed to work on Release / RTM versions of Windows mobile and has been coded to prevent it logging on via the global BES if the ROM is unsigned or if the device name is not in the list of allowed devices.
I can prove this using my trusty P3450. When loaded with a vanilla WWE RTM ROM Blackberry Connect 4.0.0.97 works fine. Load a cooked ROM and it connects then disconnects. This is the behviour I get on my polaris with its customised o2 ROM.
So it could be a clean ROM problem or it could be that Blackberry just havent allowed the Polaris to connect just yet.
Yours
Leon
xphobic said:
are u saying the ver 4.0.0.97 will work n you have it on your cruise?
Click to expand...
Click to collapse
No
4.0.0.97 doesnt work on Cruise but works fine on a vanilla ROM on P3450
Yours
Leon
jomo25 said:
Not on my Polaris. I haven't tried. I did on my Kaiser and on my Hermes. I had the same issues you describe, til I used the desktop software to gen the Pin. I'd try on my Polaris now, except that I don't have the BB data plan and don't want to go thru the hassle with the AT&T guys again to get it added (esp since I won't keep the BBC software on my phone anyways for the aforementioned issues).
So, it may be that it doesn't work with the Polaris. the new versions of BBC should work, but they may not. If you feel you've tried it and did everything right, then it just may not work as you say.
I definitely don't want to steer you down a dead end. I was just checking to see if you did everything I thought needed to be done. Sounds like you had those bases covered.
Sorry!
Click to expand...
Click to collapse
Hi Jomo25
no offence taken, thanks for your ideas - a second pair of eyes is always welcome!
Yours
Leon
hambola said:
Ok so let me clarify. I am trying to connect to get my Exchange email through a Blackberry server. Microsoft Direct Push is not an option since IT doesn't enable it on the server. I do have the Blackberry Enterprise (not personal) plan from ATT. I do have the BC software. I do have an activation code from IT. The problem is the phone does not connect to the Blackberry server. Like I mentioned in my previous post if you check out that thread on SEMS others seem to have this issue. I am getting the same behavior this user in the UK is having:
"After installation and Blackberry Setup I get:
PIN pending
IMEI it's ok
IP address No connection
Status/Service Not Connected
By pressing the "register now" button I get Blackberry Edge connection, Status/Service shows Network Available then Data Tunnel Available and finally "Not Connected". During the process I can see an IP address in the Identity screen."
Appreciate your instructions but I just don't think it works. I've tried several different versions of the BC software, no cigar.
Click to expand...
Click to collapse
Same behaviour on a cooked ROM on P3450 - exactly the same.
German O2 Orbit 2 will support BBC in May. This is what someone from O2 told me. BBC software sends the PDA ID (Pola200) the OS version and the carrier to RIM. If your PDA is not supported by RIM you'll get " pin pending".
So we have to wait.
Is there a kind of utility that if a connection is required, asks user how to connect? Something like there use to be on a PC, when You start IE? I don't remember which version of IE/Windows it was but it looks something like this - http://support.bee.net/dial/email/outlook6.gif
The problem is, selecting manually how to connect is very much pain in the ass, I am wondering that if there isn't a software already written for this, why is that. It would be a simple yet very usable - You start IE for example, and the phone asks you how to connect, via WLAN or GPRS or whatever. OR maybe even over BT if You have a BT device for connection over PC or smth.
The second option would be to prioritize the connection list - like tell the PDA that first try WLAN, if it fails then try GPRS etc.
The third option would be somehow to use MortScript for this. It's still better than going to Connection Manager through tens of taps.
Been searching the forums. Looked through at least all threads' titles under networking. But no solution so far.
Any ideas? I would appreciate any help. And still wondering why someone hasn't already solved this... Maybe they have, but cannot find it then
So nobody has ever heard of anything like this? Would there be an enthusiast who would program such utility? It would not be a major application...
How do you manually choose connection?
I have HTC Diamond with Windows Mobile 6. I connect it to my work computer to synchronise with Outlook but I want to use my 3G (or GPRS) connection for internet. What should I do?
i really dislike the way the WM6 autoamatically chooses GPRS has its first connection type.. but then if WIFI is turned off it has no choice
An option to possible enable Wifi rather than GPRS would be nice
Windows mobile's connection manager is horrible. I suspect the group assigned to WM networking at microsoft had little (or no) prior experience and didn't really understand how IP routing, interface stacking, etc. works.
We sorely need some kind of end-to-end communications manager that is aware of all network devices (GPRS, CF wireless/ethernet cards, onboard wireless, bluetooth, USB, etc) and virtual devices (all forms of VPN), and how they interoperate. Something that allows editing of routing rules, per-connection DNS servers, gateway priorities, preferred devices, timeouts, connection persistence, etc.
Worry about things like "dial-on-demand" after the basics are covered.
Today it's virtually impossible to keep a WM device on a VPN connection and even harder when you've got phone calls and wifi to deal with. I have my activesync configured through a PPTP VPN and at least 5 times a day it loses its connection and requires me to manually press "sync." Sometimes that doesn't even work, requiring a reboot. Usually there will be some vague and unhelpful error message like "waiting for network" or "could not connect for an unknown reason."
In fact while I'm on a bit of a rant, is anyone else infuriated by error messages like that?
Obviously there was an error - you don't need to tell the user that. If there was no error, you'd be connected! What is the purpose of telling the user there was an error? There is always an "error" unless there is success. TELL THE USER WHAT THE ERROR WAS. Anything else is useless and frustrating.
The device should also absolutely freak out if it ever loses any connection. If the phone loses anything.. the GSM signal, activesync's connection to the exchange server, the VPN... it should beep, vibrate, flash, and refuse to do anything (sleep, power off, etc) until either one of two conditions is true:
1. The error is no longer present (the phone was able to reestablish the connection), or
2. The user has acknowledged and dismissed the error.
It should never be the case that the phone is disconnected and not attempting to reconnect, unless the user chooses that mode of operation. Anything else leads to lost email, missed meetings, and high blood pressure.
Ugh.
Anyway, I think there's a lot of money to be made by a company that can put together a properly functioning WM connection management system. I'm still looking...
This might help, I've not tried it yet but it looks promising....
http://www.iaccarino.de/silvio/ppcstuff.htm#MobileProfiler
That is a much needed program. WM 6.1 does an awful job with GPRS, WiFi,
Phone, etc.
Thanks joemanb, somehow I missed Your reply. But this isn't exactly what I'm looking for. But thanks anyway. I understand that this proggy would be very useful for many people but I don't understand why somebody with programming skills doesn't want to do it...
I have the very same problem.
I have both symbian and WM phones.
Nokia have had this right since my 9500 when you check email or go on the Internet it prompts you for the connection to use. I got a Imate-Kjam and was shocked that it did not do this. It was subsequently replaced with a E90 that still does it the right way and very well. I just got a Samsung SGH-i780 and it is great but it still has no Idea of how to connect to the Internet the way I would like. having 3g makes it less of a problem as I simply don't use the wi-fi but this bugs me that I can't.
All they need to do is have the phone prompt you when you open a Internet app for the connection to use. How hard can that be to realize ?
Bump bump bump
Um... Bump?
Come on developers, You cannot say You don't miss something like that already...
Bandswitch
I hope too in the developers. While waiting I found "Bandswitch" which make something similar...
http://www.freewarepocketpc.net/ppc-download-bandswitch-v1-2-3.html
Disable GPRS connections
Try this. Works fine on my Herald/P4350.
http://www.modaco.com/content/pocket-pc-software/246171/new-free-utility/
Thanks for the suggestions but as far as I can tell, these apps only handle mobile data connections and now Wi-Fi. You can easily disable GPRS by creating a fake GPRS connection with no real access point. That is not what I am trying to accomplish here. But thanks anyway.