Database Users

Anyone using SplashID on their K-Jam?

I'm trying to get my database moved to my K-Jam from my PDA2K. I can't seem to make it work. I move the .sdb, but it won't open on my K-Jam. Not sure if I'm missing something.
Thanks,
tom

twn2 said:
I'm trying to get my database moved to my K-Jam from my PDA2K. I can't seem to make it work. I move the .sdb, but it won't open on my K-Jam. Not sure if I'm missing something.
Thanks,
tom
Click to expand...
Click to collapse
This is what works for me: From the desktop SplashID app, "Export" all items in the PDA2K database to a .vid file, install SplashID on the KJAM setting the password to the same one as the desktop SplashID app and then sync. This will establish a new SplashID user (with blank data) in the desktop app with the same user name as the KJAM device name. Set the password for this new user to the same as on the KJAM SplashID. "Import" the saved database .vid file to the new user on the desktop. Make sure that SplashID is checked in the ActiveSync options and then re-sync. After that all the PDA2K data will be on your KJAM.
Frank

So there's not a way to just copy the database (or beam it) to my K-Jam?
Tom

Here's the strange part, I tried your suggestion but ran into a problem. I got the files into the SID desktop, but when I try to sync, it says the passwords don't match and it won't transfer. It takes the same password to open the desktop as it does to open the pda. Not sure what's wrong.
I keep getting "67 items unresolved" and password must match in order to sync. They do match though!
Thanks,
Tom

I don't know. This always works for me. I guess I would try uninstalling SID on the KJAM and then reinstalling it, making sure that the pw matches the desktop SID pw and then re-syncing. Seems like something is wrong with your pw somewhere so just redefining it to a simple one like "1234" on both SIDs and then syncing might be the first thing to try.
The problem that I used to have before using the procedure that I outlined before was that I would get duplicates of both the data items and the categories so I would sometimes wind up deleting all data and categories from both the desktop and PDA SIDs, then importing the data to the desktop SID from the .vid file and re-syncing. This would clear things up.
Sorry I am not more help here,
Frank

No problem....thanks for the suggestions. I just tried deleting everything I could find relating to SID and started over. No luck...password problem still. I've sent an email over to SplashData for help. Thanks again!!
Tom

twn2 said:
Here's the strange part, I tried your suggestion but ran into a problem. I got the files into the SID desktop, but when I try to sync, it says the passwords don't match and it won't transfer. It takes the same password to open the desktop as it does to open the pda. Not sure what's wrong.
I keep getting "67 items unresolved" and password must match in order to sync. They do match though!
Thanks,
Tom
Click to expand...
Click to collapse
I've had this several times after re-establishing an Activesync partnership. The cure is usually to reset the password on both the desktop and PPC a couple of times until they sync.

Activesync 4.0 / 4.1 and the Wizard - no go on the sync side

Help!
My spiffy new Wizard is not playing when it comes to the the syncing side of things...
I have Office 2003, and have been using async 4.0 with my WM5 blue angel quite happily. All works.
I installed ActiveSync 4.0 from the CD that came with the wizard, and then plugged in the wizard. "Retrieving settings..." comes up, and then nothing happens. I've left it for half an hour - no luck.
The communication seems fine, as I can explore "my mobile device" and that works well, but sync is no joy at all
I tried syncing over IR, and got told that error 85010014 had occurred. Googling shows I'm not alone.
I upgraded to 4.1. No joy.
I removed outlook and reinstalled. No joy.
I installed Office 2003 SP2. no joy.
Deleted partnerships from both devices. No joy.
Hard reset the wizard. No joy.
Changed my profile to not use cached mode. No joy.
I am a bit frustrated with this - any further suggestions? My only thoughts are that the firewall is blocking activesync's requests to the exchange server when it starts up the comms, but on the other hand the blue angel is happy! Help! please?

Hi Chiark,
I don't have another WM5 device to compare with, but my Wizard won't sync to Outlook on my laptop as long as Sygate Personal Firewall is loaded. If I exit SPF until the first sync happens I can then reload SPF and it keeps sync'ing away without a problem. If I set SPF to 'Allow All' it still won't work. The MS help pages mention what ports to open, but also mention problems with VPN clients that work in the same way, wedging themselves into the protocol stack.
I'd try disabling the firewall to see if it helps... On my work laptop with McAfee desktop firewall I can't adjust anything, but sync'ing over IR works fine. On my own, notes don't appear to sync, giving a similar error to yours, but I did read that another Thunderbird user fixed that by making Outlook the default mail client again.
Hope that helps..
Dox
(ocassionally of the ICE forum too ;-) )

Yeah, I have the same problem. Can't sync with the usb but can sync with IR. I tried closing Sygate FW but that didn't help any. I use Thunderbird as my mail client so always get a message saying that outlook is not my default mail client...blah blah. I don't know if that has anything to do with it, but then why would it work over IR?
I am guessing something is messed up with the usb driver or something.

Thanks for the support
It's all pointing to an error with the outlook side of things, as I still can't sync over IR either, but I can explore the device quite happily.
I've run scanpst on all my pst files, no joy .

Try here, Microsoft have posted some clues
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx

thanks for that - I tried those. The best resource I've found is Chris De Herrera's troubleshooting; http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
In desperation, I've done everything again this morning.
I was assuming that setting my firewall to "Allow all traffic" would, bizarrely, allow all traffic. It wasn't.
I couldn't disable the firewall; I had to uninstall it.
It's now working, but hellishly slowly.
Why the Blue Angel will sync and this wont is beyond me!
Cheers,
Nick.

Well, sygate has had to go back on due to corporate policy... No joy. But the blueangel syncs.
ARGGGHH!!!!!!!!!!!!!!

When I installed AS4.x, one of the .dll's was called something like 802AFUSB.dll (from memory, so ICBW), which makes me think MS are running "Ethernet" over USB which suddenly brings activesync under the jurisdiction of our firewalls. I don't know if that's just done in firmware on "upgraded" devices, or maybe there's some hardware changes in native WM5 devices, that kick in the ethernet over USB that you don't get on upgraded or pre WM5 devices?
Do you need AS4 to sync the BA under WM5 Nick?
Dox

Hiya Dox, it's definitely firewall related IMHO, but I'll be stuffed if I can see what's wrong: the firewall isn't blocking any traffic, I've opened every port I can see, and it's still not working correctly.
the blue angel syncs using the same mechanism, over TCP/IP connection via USB, and does so without a problem.
Code:
Creating new partnership for device 0x0 (WM_Wizrard, PocketPC).
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CConfigMgr::GetConfig : hr = 0x80072746 - cfgmgr.cpp(318)
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CDataSourceCol::_QueryDevice : hr = 0x80072746 - DataSource.cpp(5299)
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CDataSourceCol::Load : hr = 0x8000ffff - DataSource.cpp(3503)
11/15/2005 12:51:41.807 p(356) t(384) TraceToFile -> ERROR in CHttpEngine::SetTrustedIp : hr = 0x80072726 - httpeng.cpp(253)
11/15/2005 12:51:44.361 **** ActiveSync exiting
Funny that crapi is causing the problem... Googling that number shows that it could be related to MSN or WM10, neither of which are present on the blue angel. I might install MSN on the host to see if that helps, but I can't see how it would.
I also think it might be to do with outlook running in cached mode as I changed that setting when I removed the firewall. Damn and blast!
Argggh!

Stranger and stranger: if I remove Sygate Security Agent, it works fine... However, corporate IT are rather against me doing this

The MS help docs do mention probs with VPN adapters that slot themselves into the protocol stack to do packet redirection. I only use SPF rather than the security agent but I guess it slots itself into the protocol stack to watch for apps attempting to use the network interfaces above it in the stack. I wonder if it's a software compatibility rahter than security policy problem. I'd guess wedging an additional layer into an already complex stack is far from trivial. Maybe MS just assumed everybody would have a nice clean TCP/IP stack with MS Firewall...
Does SSA not have an "exit" option? We did use ZoneLabs Integrity Agent on the work machines, but engineers could get a special profile pushed to them which llowed them to quit the app when they needed to connect to our kit on customer site which scrapped with IA. I only need to exit SPF to get the session started, I can restart it as soon as the sync gets underway and it's okay...
Roll on 4.2 and a fix to all this shenanigans

Thanks for the thoughts Dox. I agree that it's looking like incompatability rather than config, but I can't understand why the blue angel works: it's truly weird!
The "Exit" on SSA is disabled by our system administrators, meaning to get rid of it, I have to uninstall it . There is a "pass all traffic" option which doesn't appear to work.
I'll now secure my laptop with Windows Firewall; our group policy forbids us from turning it on, but I can sort that out.
Cheers!
Nick.

ActiveSync 4.1 with Win2K

Hi
I have a KJam and I am trying to sync it at work. I downloaded AS 4.1 on my Win2K pc but it keeps giving me the Retrieving Settings message for ever. I dont think there is firewall on the pc and I need some help to get it running
Thanks a lot

any help guys, still have the problem

XP Needed
i think you have to use microsoft windows xp to sync your wizard.

So no luck with Win2K, I thought that people can do it with Win2000 and aslo from Microsoft Site AS seems to be working on 2000
Thats really bad

Me too
I also have this problem with one Wizard - my wife also has a Wizard, exactly the same which has no problem syncing to the same PC. I get the same message you get " retrieving settings" which hangs for ever until I disconnect. I'm on W2k.
Did you find and answer? It's obviously not a W2k issue if one Wizard can sync.

No I cant still sync with WIN2K, someone suggested that you do hard reset and it should work. I tried on mine and still didnt work

A random guess- applied SP4? Also which firmware version you are using?

Finally I have it working!
William - Yes, I'm on SP4
Akronica - I've finally managed to get both Wizards sync'ed. Here's what I had to do. Firstly, I'm using Sygate Personal Firewall, so I follwed the directions via the link here to set up the advanced rules. See http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm This also might be useful to you for troubleshooting.
Then I added/altered 3 registry settings in my PPC (as also mentioned in the above link) using a freeware called "PHM Regedit". I downloaded the PHM Regedit from here:
http://www.pocketpcfreewares.com/en/index.php?soft=31
Just a note: I obviously couldn't use the ActiveSync installer to get this product installed, so I copied the entire directory over to my phone (via mini SD card) and then tried to launch each file. The first few didn't install successfully, but I finally did get one to install OK. The file that worked for me was "regedit_Mrln_ARM.CAB".
So, after all that I connected up and as soon as the cable was in, I soft reset the PPC. Sure enough, it made a new connection via the connection wizard and off it went.
Another note: I also turned off any passwords on the PPC, just in case. I'll do some more playing and see if this makes any difference.
Hope this helps!
Rob

William Yeung said:
A random guess- applied SP4? Also which firmware version you are using?
Click to expand...
Click to collapse
Interesting
On mine it connects (win2k SP4), but drops the connection about 60s into sync.
:wink:

I've now confirmed that the passwords had no impact.
I don't have any problems with it dropping connection either.

Wow yeah, I've had absolutely no problems synching with my win2k sp4. hm.

O2 XDA Mini S, Active Sync 4.1/4.2 Problem

Hi, I am looking for some help regarding a sync problem I am having with my XDA Mini S. I have recently re-installed my copy of Windows XP Home. Prior to this re-install I was able to sycn with my XDA using activesync 4.1. Since the re-install however when trying to sync I am presented with an error on the desktop machine.
Support Code:86000107
I have trawled the internet to find a solution, but to no avail. I have tried the new 4.2 beta of active sync and tried un-installing the software several times aswell as removing sync profiles form the unit.
Any help would be apreciated. I am using ROM version 2.21.4.1 WWE and Windows Mobile Version 5.0 (Build 14847.2.0.0)
Thanks

See my responses in a similar thread posted by someone else...
http://forum.xda-developers.com/viewtopic.php?p=289256

Thanks for the reply! I had tried searching the forum first, but my choice of keywords obviously let me down.
I have tried both disabling the firewall and ensuring DHCP is enabled. I am using the windows firewall controlled by Microsoft's Windows OncCare Live, and within which all processes associated with active sync have been granted permission to access the network.
The phone appears to be able to send data to the desktop pc, but the desktop fails for some reason. Any further advice?
thanks

Do you hear the usual "bing bong" type noise that Windows makes when a USB device is plugged in?
Does ActiveSync on the desktop even start up?
If so, on your PC goto Start -> Control Panel -> Network Connections. When you plug the PDA in, does a new connection profile eventually show up in the Network Connections window? It will be called something like Local Connection #6 or something similar, I've renamed mine.

Yes everything connects and establishes a connection. I can browse the device and even upload to and from it. Active sync even tries to sync with the device, but then shows the error detailed above. The XDA was able to upload my contacts to outlook for example after the re-install of windows, but nothing is synced from the desktop pc to the xda.

bump

See the Microsoft Knowledge base..........
............there's something I remember when I had this prob.
For me, it was ZoneAlarm firewall [free edition] which doesn't allow individual ports to be configured, just application rules [you can in Pro version] but in my research, I remember seeing something about Activesync not working even though the exception was set in Windows Firewall.
Try with NO firewall at all - probably best to pull your network cable if you're worried whilst you test ActiveSync with no firewall at all.
I'm sorry I can't post the reference but you should be able to find it again.
I now don't use any s/w firewall - I have a switch router with hardware router built in which shows as 'stealthed' to the outside world on all ports @ www.grc.com [ShieldsUp] and all my WM5 stuff works - ActiveSync and WiFi
I didn't get the error you did, mine just connected then hung whilst showing 'Syncronising'............'cept it never did !!! LOL but I could do all the other things as you describe....just no syncing.

Thanks for the reply. I have already tried without a firewall enabled at all but with no luck. I am trying to work out what is different with this installation tot he previous that worked.

I have found that I need to dissable the Sync of my contacts and it works with the Caldener etc. I have no idea why this is, but its the only solution I can find anywhere and its very frustrating. :roll:

That's a weird one, not be able to sync contacts but can do calendar events.
Have you tried a reinstall of outlook?
If so then, and this is just a guess, it could be that there is something wrong with a particular contact entry that's causing things to go wrong. Perhaps some invalid characters in any one of the many available fields (name, num, email address, website, notes etc).

Some solutions that worked for me
I had the problem with contacts not syncing when everything else would. My solution, which worked for me, was to:
1. disable 'contacts' in ActivSync options
2. sync as normal
3. disconnect device, reconnect device, sync again
4. re-enable 'contacts' in ActivSync options
5. contacts should now re-sync
Incidentally I found many problems with the ActiveSync partnership after restoring the device from a backup. The solution is to delete everything in the \Windows\ActiveSync folder on the pocket PC, go into ActiveSync options on the pocket pc and remove the partnership there. Finally delete the partnership on your PC.
I am running V-Com systemsuite on my PC (which I think uses the Sygate firewall) this firewall never interferes with my XDA Exec but oddly enough does so with my XDA mini S. If I disable the firewall - problem still exists. If I shut down the firewall completely (keeping Windows XP firewall running for security) the problem goes away.
Maybe some of this will help
Cameron
Norwich, England

I had moved the Outlook.pst file to a location other than the default. When I moved it back and created a new profile the error had gone. thanks for the help everyone.

Sounds like it was a corrupt pst file causing the problem then. I'm glad you got it all working now

Re: Some solutions that worked for me
apprentice said:
I had the problem with contacts not syncing when everything else would. My solution, which worked for me, was to:
1. disable 'contacts' in ActivSync options
2. sync as normal
3. disconnect device, reconnect device, sync again
4. re-enable 'contacts' in ActivSync options
5. contacts should now re-sync
Incidentally I found many problems with the ActiveSync partnership after restoring the device from a backup. The solution is to delete everything in the \Windows\ActiveSync folder on the pocket PC, go into ActiveSync options on the pocket pc and remove the partnership there. Finally delete the partnership on your PC.
I am running V-Com systemsuite on my PC (which I think uses the Sygate firewall) this firewall never interferes with my XDA Exec but oddly enough does so with my XDA mini S. If I disable the firewall - problem still exists. If I shut down the firewall completely (keeping Windows XP firewall running for security) the problem goes away.
Maybe some of this will help
Cameron
Norwich, England
Click to expand...
Click to collapse
First of all you have to open some ports in the sygate firewall: http://www.microsoft.com/windowsmobile/help/activesync/sygate.mspx
In my experience it's necessary to change the RNDIS driver settings in the mobile phones registry as well!
Use a regedit tool like PHM Registry Editor.
Here are the settings to be added (or to be changed respectively):
Key: HKEY_LOCAL_MACHINE\Drivers\USB\FunctionDrivers\RNDIS
Name of the Value to add: MTU
Type : DWORD
Data: 1514 (Value is Decimal)
Name of Value to add: MaxOutTransfer
Type: DWORD
Data: 1642 (Value is Decimal)
After a reset my Prophet (XDA Neo) synchronized well with active sygate firewall!

ActiveSync Guest Mode

So, I have the HTC TyTn II and I sync only with my laptop and use my desktop just to transfer files and maybe install applications. The most annoying this is that ActiveSync wants to create a sync profile with my phone but I always have to click cancel and then it goes to "Guest" mode as noted on the top. I finally dug out the disassembler and nop'd out the call to the Synchronization Wizzard so it enters Guest mode immediately and quietly. Uploaded is A/S version 4.5.0 Build 5096 if anyone has a dedicated computer to upload files/download apps but not necessarily want to keep track of outlook/contacts/notes/etc
Hope someone can find this usefull.

good work!
but, IMHO, dont think this is the best solution
here's MS' official solution:
http://support.microsoft.com/kb/270136/en-us

Nice read. I would suppose the registry modification would be easier for upgrades/updates as well. Thanks for the tip.

Thanks for this! I'll try it on my work laptop tomorrow.
liay said:
good work!
but, IMHO, dont think this is the best solution
here's MS' official solution:
http://support.microsoft.com/kb/270136/en-us
Click to expand...
Click to collapse
I know that trick but it's not working for me.
When I make that key in my registry, I can connect my PDA to my laptop, and it will be in Guest-Mode.
BUT, when I open Active Sync on my device to sync with my works exchange server, I will not work.
However, when I simply cancel Active Sync partnership wizard on my laptop, (so connect in guest-mode) I can sync fine.

I hoped this would have been the solution for us.
We have a lot of users with there smartphone. Coz they use flexible workspaces The sync on several pc's. We don't want to make a new partnership every time. Canceling the partnership makes it possible to sync with Exchange. But with this ActiveSync version this doesnt work. Also the GuestOnly register change syncing with exchange is not possible.
Anyone a solution?

Activesync Didn't Synch contacts
Hi,
Pls, when connecting my Touch cruise with Activesync, i found a message (Registered owner name does not match that in device information, make sure that is speleed exactly the same) in spite of write down the owner information in the PDA as the same mentioned in Computer name, i can't sych my contacts.
Pls advice

Thanks man, a couple of posts above I said I would test if it worked.
I totally forgot to test it. Now I did and it seems to work perfect!!
WHERE CAN I DONATE TO YOU!!

kaiser4782787890 said:
So, I have the HTC TyTn II and I sync only with my laptop and use my desktop just to transfer files and maybe install applications. The most annoying this is that ActiveSync wants to create a sync profile with my phone but I always have to click cancel and then it goes to "Guest" mode as noted on the top. I finally dug out the disassembler and nop'd out the call to the Synchronization Wizzard so it enters Guest mode immediately and quietly. Uploaded is A/S version 4.5.0 Build 5096 if anyone has a dedicated computer to upload files/download apps but not necessarily want to keep track of outlook/contacts/notes/etc
Hope someone can find this usefull.
Click to expand...
Click to collapse
I get an error, "cannot find pegconv.dll" when I launch the program. I have activesync 4.5.0 (Build 5096).

AS + activetweak...
http://w15.easy-share.com/1701928313.html
fiddle with it..

nothin said:
AS + activetweak...
http://w15.easy-share.com/1701928313.html
fiddle with it..
Click to expand...
Click to collapse
I think when using this program to force ActiveSync guest mode, it just adds:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"GuestOnly"=dword:00000001
to the registry.
That tweak is not working for me.
I can connect succesfully, but my device won't sync.
Clicking "sync" on my device, just doesn't do anything.
BTW: I sync with an Echange server through LAN network.

johanromijn said:
I think when using this program to force ActiveSync guest mode, it just adds:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"GuestOnly"=dword:00000001
to the registry.
That tweak is not working for me.
I can connect succesfully, but my device won't sync.
Clicking "sync" on my device, just doesn't do anything.
BTW: I sync with an Echange server through LAN network.
Click to expand...
Click to collapse
just so you ppl know:
The trick from the MS link>>>
APPLIES TO
Microsoft ActiveSync 3.0
Microsoft ActiveSync 3.1
Microsoft ActiveSync 3.5
Microsoft ActiveSync 3.6
Microsoft ActiveSync 4.2
NOT Microsoft ActiveSync 4.5
just so you know.
wbr
V