WhatsApp audio crackling after Android 10 - Nokia 6.1 Plus (X6) Questions & Answers

Any audio I play straight from WhatsApp is crackling after I update my Nokia 6.1 Plus to Android 10 yesterday.
Is anyone also facing the same issue?

brun0ww said:
Any audio I play straight from WhatsApp is crackling after I update my Nokia 6.1 Plus to Android 10 yesterday.
Is anyone also facing the same issue?
Click to expand...
Click to collapse
Hi. Yes, it's a known bug in Nokia 6.1 Plus Android 10 update. As far as I know, an update is scheduled this month which includes March security patch and fix for this audio bug.

i still have the same issue after march update ... so will it be fixed ?

Same here.

mohtaw said:
i still have the same issue after march update ... so will it be fixed ?
Click to expand...
Click to collapse
Still its here ? Seems like they gave up android one ?

Problem still persists after April security patch.

I realized that the problem is not only related to WhatsApp, but I also noticed the same crackling sound when I was playing a game (Horizon Chase) as well.

They may not fix it soon. If your phones Bootloader is unlocked, just flash a custom ROM and enjoy. ?

Hey Guys, I do have WhatsApp cracking sound for both normal phone call & WhatsApp audio recordings so in this case I decided to take a step further to confront Nokia on Twitter but at the same time we need a pool of people reporting the similar issues under my post to have the company feel customers is everything & they need to somehow fix it. Would you join hands with me?
https://mobile.twitter.com/GKGopaKumar5/status/1266723703057833984

Apparently it was fixed with today's OTA system update.
It took 3 months to get it fixed though.

brun0ww said:
Apparently it was fixed with today's OTA system update.
It took 3 months to get it fixed though.
Click to expand...
Click to collapse
Wow! Thats a good news but i still did not have any update ?

They finally fixed the crackling sound in May MR.
Any idea how to get the URL to the zip would be very helpful. I messed with the system partition after the upgrade, and it went directly to download mode but surprisingly the phone booted up after flashing the 'old' android 10 system image..
Nokia just patched vendor partition and forces us to download the whole payload 'again'

Xrobot said:
They finally fixed the crackling sound in May MR.
Any idea how to get the URL to the zip would be very helpful. I messed with the system partition after the upgrade, and it went directly to download mode but surprisingly the phone booted up after flashing the 'old' android 10 system image..
Nokia just patched vendor partition and forces us to download the whole payload 'again'
Click to expand...
Click to collapse
#Patch
Nokia 6.1 Plus Maintenance Release (Full OTA)
DRG-415C-0-00WW-B01
Build Info:
Android Version: 10
Build Fingerprint: Nokia/Dragon_00WW/DRG_sprout:10/QKQ1.190828.002/00WW_4_15C:user/release-keys
Google Security Patch: 2020-05
Size:1.35GB
Install method here.
Release notes
Credit to @vicente001

KelvinCrag said:
#Patch
Nokia 6.1 Plus Maintenance Release (Full OTA)
DRG-415C-0-00WW-B01
Build Info:
Android Version: 10
Build Fingerprint: Nokia/Dragon_00WW/DRG_sprout:10/QKQ1.190828.002/00WW_4_15C:user/release-keys
Google Security Patch: 2020-05
Size:1.35GB
Install method here.
Release notes
Credit to @vicente001
Click to expand...
Click to collapse
Thanks so much bro. Will certainly check it out tomorrow. I need it to fix the phone slot _a. It doesn't boot when set. :good:

Xrobot said:
Thanks so much bro. Will certainly check it out tomorrow. I need it to fix the phone slot _a. It doesn't boot when set. :good:
Click to expand...
Click to collapse
You're welcome.
---------- Post added at 06:48 PM ---------- Previous post was at 06:47 PM ----------
It seems the WhatsApp audio with cracking noise is not completely fixed cos when you play an audio in WhatsApp and you minimise the app, though audio isn't coming out with noise but it stutters. I would like others who uses WhatsApp and have successfully upgraded to the latest May MR build to confirm this issue
EDIT: Fixed!

KelvinCrag said:
You're welcome.
---------- Post added at 06:48 PM ---------- Previous post was at 06:47 PM ----------
It seems the WhatsApp audio with cracking noise is not completely fixed cos when you play an audio in WhatsApp and you minimise the app, though audio isn't coming out with noise but it stutters. I would like others who uses WhatsApp and have successfully upgraded to the latest May MR build to confirm this issue
Click to expand...
Click to collapse
Yes. I can confirm that the problem is not fully resolved yet.
After last OTA update, I was playing a voice note from WhatsApp with the screen turned on and the audio was fine. As I wrote before, the crackling audio problem seemed to be resolved after that update.
However as soon as the screen automatically turned off, the audio started to stuttering.
In other words, the problem is only partially fixed.

brun0ww said:
Yes. I can confirm that the problem is not fully resolved yet.
After last OTA update, I was playing a voice note from WhatsApp with the screen turned on and the audio was fine. As I wrote before, the crackling audio problem seemed to be resolved after that update.
However as soon as the screen automatically turned off, the audio started to stuttering.
In other words, the problem is only partially fixed.
Click to expand...
Click to collapse
I found a fix. Just backup your chats and clear WhatsApp app data and cache. Enjoy!!

Related

[Q] No audio during call - Nexus 4 CM11

Hi,
I have a Nexus 4 running CM11.
I am not getting any audio during calls. In the earpiece or speaker. Music, notifications, Skype, etc are working fine.
Tried using Soundabout, but that did not make any difference.
Sometimes when I boot the phone, I am getting audio in the first 3-4 calls that I make. But when I close the dialer and open it again, I don't get any audio
Thanks in advance!!
GandaBaccha said:
Hi,
I have a Nexus 4 running CM11.
I am not getting any audio during calls. In the earpiece or speaker. Music, notifications, Skype, etc are working fine.
Tried using Soundabout, but that did not make any difference.
Sometimes when I boot the phone, I am getting audio in the first 3-4 calls that I make. But when I close the dialer and open it again, I don't get any audio
Thanks in advance!!
Click to expand...
Click to collapse
I'm experiencing the same issue with my nexus4/CM11...
Not found the cause nor the solution yet :crying:
I just made an update from nightly 20141024 to 20141031 and this issue is still present.
Exactly the same problem on Nexus 4. Manifested in snapshot M11.
I've been having the same issue.
I'm trying different basebands now but still no luck.
I'm using CyanogenMod 11 11-20141009-UNOFFICIAL-mako with baseband 2.0.1.1701.03 and I don't have this issue.
Flash the latest radio, try a clean flash then try again. Stay with the stock CM kernel too !
I already have the latest baseband and I am using the official CM kernel. The issue started somewhere during last week's nightlies and it is very likely that even the upcoming M12 build has this issue on Nexus 4 devices.
Not a hardware problem
I wiped and flashed back to a factory 4.4.4 last night and the problem seems to be fixed. So at least we know it's not a hardware issue. I was also able to make calls through hangouts just fine.
I had already flashed the latest 1.03 radio as well as the original stock radio and most of the ones in between and that didn't work. Clearing data for the phone app didn't seem to do anything at all.
Try doing a clean install of the latest nightly or monthly and see if that works.
I bet that if you uninstall and reinstall the phone app that it would start working again.
I just created an issue on the bug tracker: https://jira.cyanogenmod.org/browse/NIGHTLIES-324
If you have any additional information please add them to the issue to improve the chances of a fast bug-fix.
still working
I knew I couldn't stay on stock very long.
Flashed 20141102 and in call audio is still working.
Did anyone try a clean install of the latest nightly?
Try to reset only the telephone app (com.android.phone) and reboot.
Worked for me.
EDIT: Doesn't work anymore.
Downgrade to google play services v6.5.86 fixes incall audio for me.
Code:
adb install -r -d Downloads/com.google.android.gms.apk
3563 KB/s (29005798 bytes in 7.949s)
pkg: /data/local/tmp/com.google.android.gms.apk
Success
@ ivanich:
thanks, my solution doesn't work since the google play service update.
Another solution should be to install the gapps again, but I didn't try it.
Greetings
https://jira.cyanogenmod.org/browse/CYAN-5728
This has been an issue for some time.
The evidence leads us to believe that google play services is the culprit at this time. But why does it plague only the Nexus 4's running CM?
(25 OCT) - When this issue was identified initially. The issue can be temporarily resolved by disabling wifi and restarting the phone. With WIFI off the phone will make and receive calls for at least 2 day without regressing(i personally tested this) as soon as you turn on the wifi, 1 - 4 calls in the audio is gone.
(10 NOV) - Two weeks passed since the initial reporting and the issue went away, assuming because google play was updated. At this time I was able to make and receive calls normally for a week or two. Then out of the blue, no audio. I disabled wifi and rebooted, the audio was back. The difference this time was the phone kept working normally for another two weeks.
(12 DEC) The issue has resurfaced, assuming google play was updated again and we are back to experiencing the issue with the initial levels of severity.
It looks like Google Play Services 6.5.87 will cause the issue. 6.5.86 works fine. 6.5.88 is unknown, 1 report says it doesnt.
Saml01 said:
https://jira.cyanogenmod.org/browse/CYAN-5728
This has been an issue for some time.
The evidence leads us to believe that google play services is the culprit at this time. But why does it plague only the Nexus 4's running CM?
(25 OCT) - When this issue was identified initially. The issue can be temporarily resolved by disabling wifi and restarting the phone. With WIFI off the phone will make and receive calls for at least 2 day without regressing(i personally tested this) as soon as you turn on the wifi, 1 - 4 calls in the audio is gone.
(10 NOV) - Two weeks passed since the initial reporting and the issue went away, assuming because google play was updated. At this time I was able to make and receive calls normally for a week or two. Then out of the blue, no audio. I disabled wifi and rebooted, the audio was back. The difference this time was the phone kept working normally for another two weeks.
(12 DEC) The issue has resurfaced, assuming google play was updated again and we are back to experiencing the issue with the initial levels of severity.
It looks like Google Play Services 6.5.87 will cause the issue. 6.5.86 works fine. 6.5.88 is unknown, 1 report says it doesnt.
Click to expand...
Click to collapse
6.5.88 and 6.5.94 are broken too .
ivanich said:
6.5.88 and 6.5.94 are broken too .
Click to expand...
Click to collapse
6.1.88 is broken for me aswell, even with the latest 1.04 radio version it doesnt work
ivanich said:
6.5.88 and 6.5.94 are broken too .
Click to expand...
Click to collapse
Actually I just installed 6.5.94 (over 6.5.87) and my in call audio is working, at least for now.
Reboot to recovery and clearing cache resolved issue for me.
Thanks,
turning wifi off helped.
How can I force google not to update the Google Play Services ?
It is not an regular app from the market.
I've tried to disallow all automatic updates, this doesn't help.
Greetings
Clearing cache
Rebooting into recovery and formatting the cache partition worked for me as well.

HTC working to fix voice calling fault on HTC One M7 and mabye M8

Read more in this link.
HTC plans to issue a fix for an issue preventing some owners of the HTC One M7 handset from placing and receiving calls.
A HTC spokesperson confirmed the problem to TechRadar, with a recent HTC Service Pack downloaded from the Google Play Store the presumed (but unconfirmed) culprit.
The firm says resolving the problem, which could also be affecting One M8 users, is its number one priority and has told customers to expect the roll out in the coming days.
The statement says: “We are aware that some HTC One M7 (and possibly some M8) users have recently been experiencing audio issues making network calls on their devices.
“WiFi calling does not seem to be impacted at this time. We're working around the clock with our technical teams and partners to resolve the issue as a number one priority.
“We will provide further updates as soon as we can. For anyone experiencing this issue with your HTC One (M7 or M8), you may want to try WiFi calling, and we ask that you please contact your local Customer Care: www.htc.com/support."
Speculation suggests the Service Pack may have caused the instability, but HTC isn’t offering up that information at this stage. As the original report points out, if you haven’t downloaded the update yet, it may be wise not to do so.
jkolner said:
Read more in this link.
HTC plans to issue a fix for an issue preventing some owners of the HTC One M7 handset from placing and receiving calls..
Click to expand...
Click to collapse
This might explain the issues I have been experiencing since the 5.01 OTA. Call recording has failed with every SW I have tried. Sound quality during calls has crackling and is very poor.
This makes a lot of sense, in the last couple of days mine has had the same problem as was told by HTC that it was a hardware issue, but if this is the case may just hold back and wait for an update.
I've had mine recently producing no audio at either end when answering a call, a reboot seems to sort it out for a while. Hopefully this is all it is and they can sort it out fairly soon, I'm in the middle of buying my first home and trying to talk to lawyers and stuff gets a bit embarrassing when this happens.
Oh my a God.
Thought was mine only!
Sent from my HTC One using XDA Free mobile app
I noticed that also, when my wife called me, and said about sound distorsions during the call. The solution in my case was returning to branded T-Mo firmware, and not updating HTC Service Pack from Play Store.
Pavlova said:
I noticed that also, when my wife called me, and said about sound distorsions during the call. The solution in my case was returning to branded T-Mo firmware, and not updating HTC Service Pack from Play Store.
Click to expand...
Click to collapse
On M8 Original GPE, HTC service pack was installed with 5.01 OTA update. No choice on whether to install or not - it appeared on the list of updated apps.
Apart from sound issues (which I suspect come from HTC/Google disabling features at the Kernel level), I am now experiencing delayed touch response.
Yes, but as I remeber, it was updated also after initial startup. Last update of the Service Pack (on Sense) in Play Store was from 11th December. Anyway, on T-Mo firmware 3.29.118.9 call quality is much better. Also ringtones and notifications are more clear.
Just got a service pack update.
for me I am running the latest gpe 5.0.1 and my problem is that the upper speaker is not ringing but it plays music just fine
uninstalled all google and htc services and the problem is gone F%[email protected] this
I thought that my phone was damaged spent 2 hours searching
Andrew149 said:
Just got a service pack update.
Click to expand...
Click to collapse
Yeah, Christmas graphics for DotView. Nothing fixed otherwise.
RedBlackPellet said:
for me I am running the latest gpe 5.0.1 and my problem is that the upper speaker is not ringing but it plays music just fine
uninstalled all google and htc services and the problem is gone F%[email protected] this
I thought that my phone was damaged spent 2 hours searching
Click to expand...
Click to collapse
Can you pls give a little more details as to what specifically you uninstalled. Thanks.
Roadrunner100 said:
Yeah, Christmas graphics for DotView. Nothing fixed otherwise.
Can you pls give a little more details as to what specifically you uninstalled. Thanks.
Click to expand...
Click to collapse
well till now I am not sure that it is software or hardware problem but when I uninstalled google play services to factory settings the problm is gone and when I restart the Device the Problem is back again Will try to downgrade to 4.4.4 gpe to insure that the problem is not software related
RedBlackPellet said:
well till now I am not sure that it is software or hardware problem but when I uninstalled google play services to factory settings the problm is gone and when I restart the Device the Problem is back again Will try to downgrade to 4.4.4 gpe to insure that the problem is not software related
Click to expand...
Click to collapse
A quick summary of issues:
Google have confirmed memory leak issues with 5.01. An update is supposedly on the way: http://www.xda-developers.com/android/lollipop-memory-leak-fixed/
I've fixed Touch Delay by going into recovery and clearing cache.
Sound and playback issues are probably to do with Google disabling certain features in Lollipop, one of which results in an inability to record calls - access for third party apps to intercept caller voice has been disabled. I'd speculate that this hatchet-job has led to most of the sound issues some have encountered on Original M8 GPE's.
A partial explanation can be found here: http://forum.xda-developers.com/showpost.php?p=56397342&postcount=1
Roadrunner100 said:
A quick summary of issues:
Google have confirmed memory leak issues with 5.01. An update is supposedly on the way: http://www.xda-developers.com/android/lollipop-memory-leak-fixed/
I've fixed Touch Delay by going into recovery and clearing cache.
Sound and playback issues are probably to do with Google disabling certain features in Lollipop, one of which results in an inability to record calls - access for third party apps to intercept caller voice has been disabled. I'd speculate that this hatchet-job has led to most of the sound issues some have encountered on Original M8 GPE's.
A partial explanation can be found here: http://forum.xda-developers.com/showpost.php?p=56397342&postcount=1
Click to expand...
Click to collapse
does this means that my problem [upper speaker doesn't ring but it plays music just fine also the ear piece is working as it should] is due to software issue but I reverted to 4.4.4 and the problem exists the upper speaker doesn't ring but on sense it rings whenever the proximity sensor is not covered [facedown or in pocket it doesn't ring ]
well try to revert now to 4.4.2 1.54.401 firmware and rom and see if the problem persists
on my friend's one m8 and brother''s one mini 2 that proximity sensor covering issue exits but I am not sure what to do and can't decide whether it is software or hardware or even a problem after all I found sony xperia users complain about upper speaker not ringing due to safety precaution
RedBlackPellet said:
does this means that my problem [upper speaker doesn't ring but it plays music just fine also the ear piece is working as it should] is due to software issue but I reverted to 4.4.4 and the problem exists the upper speaker doesn't ring but on sense it rings whenever the proximity sensor is not covered [facedown or in pocket it doesn't ring ]
well try to revert now to 4.4.2 1.54.401 firmware and rom and see if the problem persists
on my friend's one m8 and brother''s one mini 2 that proximity sensor covering issue exits but I am not sure what to do and can't decide whether it is software or hardware or even a problem after all I found sony xperia users complain about upper speaker not ringing due to safety precaution
Click to expand...
Click to collapse
Like you I'm trying to find out what's going on. I can confirm issues with the proximity sensor. I have further issues like skype not gaining access to camera, voice call issues like loud speaker switching on by itself during a call.. etc. What's clear at the moment is that this GPE release is screwed up big time. Like you I've reset the device a few times, but noting changes. Same problems reappear.
I think that finding out more is difficult since there are no specific Forums or threads dedicated to non converted stock GPE's. So finding out more about issues specific to this version is very hard... I have two other colleagues with Original GPE's (mine is a very early device, their's purchased recently) that have the exact same issues, so I can only assume that this is not HW related, but due to Google disabling certain features and getting it badly wrong or HTC's service Pack at fault. In the office there are three other Sense M8's, which don't have any of these issues, but none of them are on Lollipop yet, so I cannot compare until they get HTC's update.
I have a OEM gpe m8, running mrjaydee82's lollipop gpe ROM. I've seen no weirdness besides memory leak.

Elephone S7 touch problem - Pixel skipping

Hello together,
my Elephone S7 arrived yesterday and iam very happy with it except the touch behavior. As many Elephones before my S7 has also the pixel-skipping problem. The touchscreen is very inaccurate and when you scroll slowly there will be continuously micro stuttering and pixel-skipping.
My Phoneversion: Black / 4Gb / 64Gb - Firmware: Elephone_S7_97_20161123
The Elephone P6000 had the same kind of touch behavoir problem. It could be solved with a software-fix. (TP-Fix)
Link to the guy who fixed it: http://bbs.elephone.hk/forum.php?mod=viewthread&tid=2377#.WD6BWYVFyUn
May somebody is able to locate the problem on S7 and write a similar fix. I hope there is no hardware limitation.
so far.
I have the same S7 model & firmware, but have not noticed the issue you mention.
Seems fairly usable and could not see noticable stuttering..
I have removed the screen protector though, maybe its a factor ?
If you have a look at the following post I think this issue has/is being addressed in a future firmware update:
http://forum.xda-developers.com/showpost.php?p=69783518&postcount=30
I dont say that the device is unusable but the stuttering on slow and short scrolling is still there. Especially when you adjust an slider or anything Else.
As reported in the opening post Iam on the lastet firmware 20161123.
donlg said:
As reported in the opening post Iam on the lastet firmware 20161123.
Click to expand...
Click to collapse
Apologies, I should of read your post more clearly.
Let's hope this issue is addressed in a future update. I presume you contacted Elephone directly about your issue?
No problem i will contact elephone directly with detailed failure description.
I reply a report when i get some infos from the vendor.
donlg said:
No problem i will contact elephone directly with detailed failure description.
I reply a report when i get some infos from the vendor.
Click to expand...
Click to collapse
I Look forward in hearing what they have to say.
S7 problems
I have only one complaint ,can not see incoming calls but hear em and have to push phone button and choose return to ongoing call but they will soon fix it im sure
My model also black 64gb 4gb .
Other than that it is crazy value for money ..
Today my S7 updated to new version:
S7_97_20161203
Some changes are good but no touch behavior optimization...
Actual no feedback from Elephone-Support. Send a mail with problem description a few days ago.
Thanks for the update
What kind of improvements had you noticed with the new update?
Version number: Elephone_S7_97_20161203
Version size: 960.61 MB
Release date: 2016-12-5
1. Enhanced the camera effect
2. Improved Fingerprint algorithm
3. Enhanced the system performance, improved the fluency of the system
4. Solved the restart problem occuring when CPU is under load.
5.Add real-time internet speed on status bar
Me also updated today
Thanks for the info Lars
Good to see Elephone are constantly working on improving things, hope this continues until things are perfect.
I recall reading that Elephone will keep providing firmware updates for 1 year after the devices release date, let's hope they keep this promise. Also looking forward to Android 7.X although probably won't be for a while yet.
Ru77ell said:
Thanks for the info Lars
Good to see Elephone are constantly working on improving things, hope this continues until things are perfect.
I recall reading that Elephone will keep providing firmware updates for 1 year after the devices release date, let's hope they keep this promise. Also looking forward to Android 7.X although probably won't be for a while yet.
Click to expand...
Click to collapse
Hi
Yeah they have a super service Elephone ,just press icon on homescreen and write a suggestion or quistion or use link to official forum that contains official rom's and users own custom rom .. Pretty cool ..
By the way ,runs like a charm with latest update.
Very fast and so good it's camera..
Bricked it yesterday when rooting it this 6.0 is tricky but im pretty stubborn ...
Well now i has a new kernel update .. Looking forward to next update so i can have my smooth running phone back ..
Hey guys. I received my s7 yesterday. Out of the box I immediately did an update to 1212 Firmware via OTA. For me the pixel skipping bug is still here and for me this is pretty annoying!
Checking with MTK Engineering mode you can see that your finger movement is only recognised every 15-25 pixels.-no matter if you move in x direction or in y direction.
Do you think this can be really fixed by a Software Update? If this is hardware related I will immediately send back this thing!
It's not the only bug. Touch seems laggy in general. There seem to be a lot more. e.g. GPS, SIM 1 deactivation while connecting to car stereo via Bluetooth and so on.
I"m pretty disappointed by the s7 right now....
elephone s7 touch problem
youtu.be/WvHqSy3kIoM
Yes same problem !
It's a shame. I did have the same problem on my Nook color tablet, a touch driver firmware fixed the thing.
---------- Post added at 02:24 PM ---------- Previous post was at 02:20 PM ----------
I hope Elephon is on the verge to fix this.
Hi everyone !
I did receive a new update firmware, a small one (83 MB) from the 01/09 and it fixed the laggy screentouch problem ! It's now perfectly smooth, at pixel scale ! Great news !!
Hi MO5.COM, thanks for the good news. I cant wait to update to newest version. Still waiting for it because the buildtin OTA update agent actual offers me no update.
Gesendet von meinem S7 mit Tapatalk
If someone knows where it downloads the new firmware (i tried to find it, no success) i can download it here !
Something strange, i needed to format the smartphone as new with the 20161219 firmware and not log into Google to apply this new small one. A bit strange.

Audio missing randomly/Can't play Music or Videos (Software or Hardware issue?)

(I know there's a thread about the audio cutting out every 2 seconds, but mine is a bit different.)
Audio would play just fine for a day at most, then randomly all the audio would stop working.
More specifically, I get a music playback error, videos on facebook and youtube can not be played, and audio for games are absent.
I'd wake up and my phone alarm is missing.
The audio doesn't cut out the first 2 seconds of a video, at least not that I'm aware of. Audio everywhere just stops working.
Although, I found that clearing the cache and memory would sometimes fix it temporarily, as well as closing all apps.
Ultimately, I would restart the device (Since videos still won't load) and it would fix itself temporarily for another few hours.
I've done a factory reset, and the problem still persists.
Should I be worried if this is a hardware issue? I feel like this might just be a software issue alone, so I'm unsure whether to wait for a new software update or turn it in for a different phone.
I am also facing the same sound problem in Germany on O2. The problem starts randomly during a call and after that no sound in the whole mobile works. Earpiece, speaker, headphone and microphone stops working.
I have tried factory reset but it didn't resolve the problem. I have even tried Safe Mode, but the problem appears in that too.
It seems like phone app takes control of all the audio and then fails to release the control.
The only solution is to restart the phone.
andoavt said:
I am also facing the same sound problem in Germany on O2. The problem starts randomly during a call and after that no sound in the whole mobile works. Earpiece, speaker, headphone and microphone stops working.
I have tried factory reset but it didn't resolve the problem. I have even tried Safe Mode, but the problem appears in that too.
It seems like phone app takes control of all the audio and then fails to release the control.
The only solution is to restart the phone.
Click to expand...
Click to collapse
It happened to me on S8 and then I replaced with S8+ it is even more worse than that.
I found the issue. For me, it was the Facebook application running in the background. It's taking too much memory and causing the phone's audio to break for some reason.
Deleted it and I haven't had an issue with the audio ever since.
GOMiCHO said:
I found the issue. For me, it was the Facebook application running in the background. It's taking too much memory and causing the phone's audio to break for some reason.
Deleted it and I haven't had an issue with the audio ever since.
Click to expand...
Click to collapse
It is not a facebook issue in my case. As I have tried in safe mode and this problem appears in safe mode too. In safe mode, no application can run except systems apps.
andoavt said:
It is not a facebook issue in my case. As I have tried in safe mode and this problem appears in safe mode too. In safe mode, no application can run except systems apps.
Click to expand...
Click to collapse
It came back after 3 days, ya isn't facebook. This is too annoying to deal with.
It is a hardware issue, I can tap hard on the back of the phone in the middle and sound returns, try it next time.
---------- Post added at 03:04 AM ---------- Previous post was at 02:59 AM ----------
Someone please get a video of this, next time it happens to you record it, post it on twitter or facebook and get this warranty issue fixed, the best i got was send in your phone and we will get it back to you in 14 days, no advance exchange offered.
d33dvb said:
It is a hardware issue, I can tap hard on the back of the phone in the middle and sound returns, try it next time.
---------- Post added at 03:04 AM ---------- Previous post was at 02:59 AM ----------
Someone please get a video of this, next time it happens to you record it, post it on twitter or facebook and get this warranty issue fixed, the best i got was send in your phone and we will get it back to you in 14 days, no advance exchange offered.
Click to expand...
Click to collapse
I tried that, but it works better when I just clear the Ram/Cache. Which makes me believe this is a separate issue, more software than hardware.
GOMiCHO said:
I tried that, but it works better when I just clear the Ram/Cache. Which makes me believe this is a separate issue, more software than hardware.
Click to expand...
Click to collapse
It still happens after a cache clear, and clearly if you bang on the phone and a speaker stops or starts playing, thats a hardware issue. There is no software that would do this.
I believe it's both a software and hardware issue depending on the phone you got.
I really wish Samsung would do more to solve this issue.
I just found the problem to my issue.
It was a software issue, Facebook Chat Heads was interrupting the audio and video functionality.
I disabled it, a week has passed and the problem has disappeared.
GOMiCHO said:
I just found the problem to my issue.
It was a software issue, Facebook Chat Heads was interrupting the audio and video functionality.
I disabled it, a week has passed and the problem has disappeared.
Click to expand...
Click to collapse
And why when audio go off and i press the back of phone audio come on again? Not possible only software issue is hardware sure
imax1995 said:
And why when audio go off and i press the back of phone audio come on again? Not possible only software issue is hardware sure
Click to expand...
Click to collapse
Mine probably has a different issue from yours

Cph1919ex_11_c.29

OPPO Reno 10X Zoom
CPH1919EX_11_C.29
Security
Added the August 2020 Android security patches to enhance system security.
System
Improved system performance and stability.
Fixed an issue where the Back button would occasionally not respond.
Fixed an issue where you would still be able to adjust the Home
screen layout when “Lock Home screen layout” was turned on.
Apps
Fixed an issue where notifications from the LINE app would not be displayed on the Lock screen.
Fixed an issue where the camera would automatically pop out when your screen has turned off and a call was coming from the LINE app.
Camera
Fixed an issue where the flash could not be turned off when you used WhatsApp to take a photo in low light conditions.
m4xp0w3r7 said:
OPPO Reno 10X Zoom
CPH1919EX_11_C.29
Security
Added the August 2020 Android security patches to enhance system security.
System
Improved system performance and stability.
Fixed an issue where the Back button would occasionally not respond.
Fixed an issue where you would still be able to adjust the Home
screen layout when “Lock Home screen layout” was turned on.
Apps
Fixed an issue where notifications from the LINE app would not be displayed on the Lock screen.
Fixed an issue where the camera would automatically pop out when your screen has turned off and a call was coming from the LINE app.
Camera
Fixed an issue where the flash could not be turned off when you used WhatsApp to take a photo in low light conditions.
Click to expand...
Click to collapse
What region and country?
I dont know. Trying India and Russia but still nothing.
I read it here https://www.rmupdate.com/2020/09/01/oppo-find-x-reno-10x-zoom-august-2020-update/
m4xp0w3r7 said:
I dont know. Trying India and Russia but still nothing.
I read it here https://www.rmupdate.com/2020/09/01/oppo-find-x-reno-10x-zoom-august-2020-update/
Click to expand...
Click to collapse
Oh. Thought you had it!
rmupdate.com is an Indian website so could indicate availability to the Indian market soon.
m4xp0w3r7 said:
OPPO Reno 10X Zoom
CPH1919EX_11_C.29
Security
Added the August 2020 Android security patches to enhance system security.
System
Improved system performance and stability.
Fixed an issue where the Back button would occasionally not respond.
Fixed an issue where you would still be able to adjust the Home
screen layout when “Lock Home screen layout” was turned on.
Apps
Fixed an issue where notifications from the LINE app would not be displayed on the Lock screen.
Fixed an issue where the camera would automatically pop out when your screen has turned off and a call was coming from the LINE app.
Camera
Fixed an issue where the flash could not be turned off when you used WhatsApp to take a photo in low light conditions.
Click to expand...
Click to collapse
Did someone noticed battery drain issues after updating to c.29 update as I am facing battery performance issues after updating to this new update.
Ashish Bhatia said:
Did someone noticed battery drain issues after updating to c.29 update as I am facing battery performance issues after updating to this new update.
Click to expand...
Click to collapse
What region and country are you in?
moozer said:
What region and country are you in?
Click to expand...
Click to collapse
India
moozer said:
Oh. Thought you had it!
rmupdate.com is an Indian website so could indicate availability to the Indian market soon.
Click to expand...
Click to collapse
It's available to download on the Oppo India support site.
junknf said:
It's available to download on the Oppo India support site.
Click to expand...
Click to collapse
Oppo updated on their India website yesterday.
Thankyou
m4xp0w3r7 said:
OPPO Reno 10X Zoom
CPH1919EX_11_C.29
Security
Added the August 2020 Android security patches to enhance system security.
System
Improved system performance and stability.
Fixed an issue where the Back button would occasionally not respond.
Fixed an issue where you would still be able to adjust the Home
screen layout when “Lock Home screen layout” was turned on.
Apps
Fixed an issue where notifications from the LINE app would not be displayed on the Lock screen.
Fixed an issue where the camera would automatically pop out when your screen has turned off and a call was coming from the LINE app.
Camera
Fixed an issue where the flash could not be turned off when you used WhatsApp to take a photo in low light conditions.
Click to expand...
Click to collapse
Since the update, I'm having call quality issues, specifically from my side when I'm on Phone's Speaker. (This is what I have been able to detect as-of-now)
van_helsing_80 said:
Since the update, I'm having call quality issues, specifically from my side when I'm on Phone's Speaker. (This is what I have been able to detect as-of-now)
Click to expand...
Click to collapse
Same. It's shocking quality
I also have a the same problem. It even impacts Whatsapp.
Basically if you switch on speaker when on a call on the Phone Dialer or WhatsApp, the other end cannot hear you.
Let hope they fix this soon.
Any one know how I can downgrade back to .C28?
theborgmaster said:
I also have a the same problem. It even impacts Whatsapp.
Basically if you switch on speaker when on a call on the Phone Dialer or WhatsApp, the other end cannot hear you.
Let hope they fix this soon.
Any one know how I can downgrade back to .C28?
Click to expand...
Click to collapse
After updating latest ota update I faced same problem as you are described.....full format also not worked.....then visited service center and they re flashed c.29 update then all things back to normal......so I suggest you all please download latest c.29 from oppo website then install it from recovery mode and please backup your device 1st
New update c.30 available..... microphone issue solved as per update log...
ayano3472 said:
New update c.30 available..... microphone issue solved as per update log...
Click to expand...
Click to collapse
How did you get it: OTA or download?
greenbat said:
How did you get it: OTA or download?
Click to expand...
Click to collapse
It isn't available yet. It will be rolled out in India over the next few days/ weeks.

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