December update - Xiaomi Mi A1 Questions & Answers

I felt problems with the Nov update and I had to format my phone...after this I got another Nov update which I didn't install...now I got December update with a size of 1084.9mb...should I install it ..will it cause any other problems...because I'm afraid....
Update came automatically I didn't search manually for it......should I do it ...pls anyone tell me?

Update

I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.

No problems gere , with magisk and xposed

stock phone, just updated to December Patch - 153MB (around than number), after installation.. restart, and my phone is fine.. with nothing wrong

wawing_b said:
stock phone, just updated to December Patch - 153MB (around than number), after installation.. restart, and my phone is fine.. with nothing wrong
Click to expand...
Click to collapse
Make sure your GPS works - I updated yesterday and no GPS signal, google maps and other GPS-based apps not working at all (
And aargghhhh. - it was working so perfect before, the fix was in 3-5 seconds...

I have an update about 1.1 gb.....1084.9mb...
I didn't install Nov update...is that why my update is high in size??

pocris said:
I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.
Click to expand...
Click to collapse
me too having charging problem after dec update !!!

Swaraj sonu said:
I have an update about 1.1 gb.....1084.9mb...
I didn't install Nov update...is that why my update is high in size??
Click to expand...
Click to collapse
Because you missed the November update it's now making you flash the complete December rom instead of just the update file. I had the same thing and December update works fine. Haven't seen anything out of the ordinary.

OK, sort of "my mistake" with GPS not working.
I was applying the "solution" for not having the Dec update described in other thread (deleting some Android settings) - it didnt work but it DELETED all the authorizations for apps. Including the "Location" authorizations for Maps... After I corrected that - GPS works normally
So I can also confirm - the issue with home page button is solved, still no notification on the SMS icon at the bottom, no other issues after Dec update

YarpenZ said:
Make sure your GPS works - I updated yesterday and no GPS signal, google maps and other GPS-based apps not working at all (
And aargghhhh. - it was working so perfect before, the fix was in 3-5 seconds...
Click to expand...
Click to collapse
checked it, the GPS is perfectly fine at the moment being.. google maps locked on my location instantly :angel: and the other app nothing out of the ordinary..
did you reseting your phone yet?
try it out a few times, who knows it might fix the trouble you had on the GPS..

Update it

pocris said:
I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.
Click to expand...
Click to collapse
i did a downgrade to october update

December update is rock solid. using magisk and xposed.

pocris said:
I advise to wait!
I am sending mine to service. I don't know if its due the Dec update [which I did yesterday] or just faulty hardware [not a problem before today] but my phone is now unusable. The capacitive buttons seem to malfunction with the phone acting like the Home button is pressed, closing every app I start after 10-15 seconds. I see some threads that some had issues with the same buttons after the Nov. update. I would wait.
Click to expand...
Click to collapse
Did u get ur device back??
Pls tell me if it is the problem of December update

Swaraj sonu said:
Did u get ur device back??
Pls tell me if it is the problem of December update
Click to expand...
Click to collapse
Not yet , it just reached the service. I have no news about the phone.
I don't know if its the update or just hardware fault. Will see.

I just got a MiA1 device, updated to december update and installed magisk and xposed. The way it is, I can't pass safetynet but can I see updates when they are available?
I followed a guide to make magisk and xposed systemless and pass safetynet, thus (in theory) I can get use OTA updates. But what is relly bothering me is, if I did something wrong will I not be able to see when updates are available?
Another question: Is there anywhere that shows when an update is avbailable for the MiA1?

Swaraj sonu said:
Did u get ur device back??
Pls tell me if it is the problem of December update
Click to expand...
Click to collapse
The touch&display was replaced under warranty. So, hardware issue.

dammit ! the update is now working due to a screen issue ?

Related

OTA update now available for DESIRE HD

Originally Posted by pizzaman79
Update – HTC Desire HD Firmware Over The Air (FOTA) update
You can now download the latest software update for new features and improved performance. It won’t delete any of your content and we’d recommend using a Wi-Fi connection as this is a large update. If not, standard data connection charges may apply. Any questions? Contact us via www.htc.com. After installing the update, you can confirm a successful update by confirming the Software number (From the Home Screen go to MENU> Settings> About Phone> Software Information> Software number). The new Software number will be 1.32.405.3
Update Information: Screen control and photo message compatibility enhancements
Note: We still recommend you back up your all personal data first.
I have just installed it and not noticed any difference (though my phone does not suffer with the proximity sensor problem reported by some)
apprentice said:
I have just installed it and not noticed any difference (though my phone does not suffer with the proximity sensor problem reported by some)
Click to expand...
Click to collapse
I've also not yet had a problem with the proxy sensor. My old version was 1.28.405.1 so i'm just updating now.
Cant seem to download this - am totally new to Smartphones - would I just download this to my PC or is there some other process ??
@crossbox : Goto > Settings > About phone > System software updates.
It is best to update via wifi for fastest download, once downloaded, select install.
phone will reboot, can take a little while to reboot so makes sure you let it restart by itself.
Brilliant - thanks
Don't know why they don't have those instructions on the HTC page - fools
When i update my phone turns off and stays off . it doesn't restart
any ideas??
just updated 1mon ago.
the process is simple, as usual, the key is always " DONT PANIC!"
go to manu - setting - about phone - system software updates - check now, and follow the on screen instruction.
The phone will restart a few times showing different screens, sometimes it looks like the phone is dead but its actually installing the update at background. during this process:
Dont remove the battery,
Dont force restart,
Dont press random keys,
and DONT PANIC!
the phone will do a full restart at the end of it and show up an system notification that the software has been upated to version 1.32.405.3
cezent said:
just updated 1mon ago.
the process is simple, as usual, the key is always " DONT PANIC!"
go to manu - setting - about phone - system software updates - check now, and follow the on screen instruction.
The phone will restart a few times showing different screens, sometimes it looks like the phone is dead but its actually installing the update at background. during this process:
Dont remove the battery,
Dont force restart,
Dont press random keys,
and DONT PANIC!
the phone will do a full restart at the end of it and show up an system notification that the software has been upated to version 1.32.405.3
Click to expand...
Click to collapse
i know how the process works i have done it many times in the past. when the phone restarts it just stays off, i've left it for over 20mins and nothing. I have a feeling its because the phone is locked to tmobile.
Hey guys,
My phone had problems answering calls when i picked the phone from my pocket, it would either hang people up or make the screen disfunctioning, and make it impossible to slide the bar up or down.
after the update tried it a couple of times and the problem seems to be fixed!
I've also got a T-Mobile locked device and I can't install the update either. Annoying.
This is the first thing I am going to do when I finally get my phone on Monday.
I too am locked to T-mobile UK and the update worked a treat for me - incidentally HTC sense.com wasnt working very well prior to the update but its now working a treat
I updated aswell. Only diffrence Id seen, higher fps in benchmarks
Sent from my Desire HD using XDA App
Update worked fine for me, I didn't have the proximity issue in the first place though. My device was T-Mobile locked but I've unlocked it before the update.
Managed to install it but i had to do a hard factory reset, then installed it and everything works fine now.
Bit of a farce to get it installed on mine in the end. Created a goldcard and manually installed it using the recovery menu in the bootloader. Worked a treat.
Sent from my Desire HD using XDA App
I've uploaded here last OTA firmware update from HTC.
Maybe someone can use it.
http://www.multiupload.com/ES8NQBUFD7
Could someone answer these two questions please?
(1) Will it install for 3 UK phones?
(2) What's better after applying this software update? Battery?
Thanks
Anybody found out what this update really do?
borchgrevink said:
Anybody found out what this update really do?
Click to expand...
Click to collapse
Update Information: Screen control and photo message compatibility enhancements
Click to expand...
Click to collapse
Sounds like proximity sensor and MMS issues were solved.

AT&T June Security Patch

Ever since I updated to the June Security Patch, I've been having a problem with the recents screen. Usually about once a day, it will state that there are no recent apps when I push the recents capacitive button. I have to reboot in order for any apps to appear in the recents screen again.
Anybody else have this problem? And more importantly, does anybody have a solution?
I'm having this problem. Just like you I noticed it after the June patch.
---------- Post added at 02:03 AM ---------- Previous post was at 02:02 AM ----------
Forgot to mention. I haven't found a solution. I also have no idea how a security patch can affect the software. I haven't factory reset at all but maybe that could help. I also have no idea why this update came in a month late.
Haven't tried a factory reset either. I don't feel like going through that much work to set it up again. At least not yet. Perhaps the next security patch will fix this issue.
AT&T just released the July update.
NYC718 said:
AT&T just released the July update.
Click to expand...
Click to collapse
Downloading it now. Anybody have this problem after installing the update?
TJGEsq said:
Downloading it now. Anybody have this problem after installing the update?
Click to expand...
Click to collapse
Nope, phone is rock solid after update.
Granted, it would take a few days to test for the issue you're having.
I noticed that this was more than just a security update. The file was half a gig. Also, there is a new useless AT&T app to set up and transfer settings and information between phones, and WiFi calling in quick settings.
But I also feel like the phone is slightly faster than before. Maybe it's all in my head, but it's really smooth right now.
Read some where that this latest update add wifi calling, can anybody check and see if the option is there? It's G930AUCU2APG1 for the S7, and G935AUCU2APG1 for the S7 Edge)
rxil said:
Read some where that this latest update add wifi calling, can anybody check and see if the option is there? It's G930AUCU2APG1 for the S7, and G935AUCU2APG1 for the S7 Edge)
Click to expand...
Click to collapse
Yup there's an option for wifi calling in the notification quick toggles.
So does root work ?
For anybody interested, this update seems to have fixed the problem with the recents page.
TJGEsq said:
For anybody interested, this update seems to have fixed the problem with the recents page.
Click to expand...
Click to collapse
Well, I am sorry to say that it has happened again. Tapping the recents button shows that there are no recent apps.
Sandeep
Can someone provide me a link to download July (G930AUCU2APG1) Firmware. So that i can flash it through Odin.
I am not receiving any updates through OTA or Samsung Kies
sandeep.manugunta said:
Can someone provide me a link to download July (G930AUCU2APG1) Firmware. So that i can flash it through Odin.
I am not receiving any updates through OTA or Samsung Kies
Click to expand...
Click to collapse
There is no release of that fw.
Sent from my VK815 using XDA-Developers mobile app
Where can i find S7 G930A(AT&T) July security patch?
sandeep.manugunta said:
Where can i find S7 G930A(AT&T) July security patch?
Click to expand...
Click to collapse
http://dl.pars-hamrah.com/index.php?file=/Samsung Flash Files/G Series/G930A - Galaxy S7 Firmware
Sent from my VK815 using XDA-Developers mobile app
I am having a terrible time with this update and looking for help. My original problem was web browser tabs constantly not loading and eventually the browsers would just crash. I used the default internet app, Chrome, Dolphin, UC broswer etc etc every single one had same problem. The phone is also freezing up at times and randomly restarting. So far I have
1. Wiped the cache partition
2. Did numerous factory resets
3. Took the phone to Best Buy and the Samsung tech reflashed my phone
4. I deleted all my synched google data
I am running out of options. I did have it working for about an hour and thought I was in the clear, but I logged into chrome and all the problems started again and I can not fix them this time. (This was the reason I deleted my google backup data). Samsung said to ship the phone to them, but I work maintenance in a nursing home and am call 24-7 most days and can not be without a phone for 2 weeks. I was hoping to either flash with an older version or at least be able to reflash myself with the new update. Any help would be appreciated.
I updated to the July update earlier this week. I'm now seeing issues with recent showing no recent apps, and my battery life is tanking. I used to get to about 30% at the end of the day and now I can't get through the day without charging. Also, Wifi calling is enabled but doesn't work...it says failure to register.
Sirchuk said:
I updated to the July update earlier this week. I'm now seeing issues with recent showing no recent apps, and my battery life is tanking. I used to get to about 30% at the end of the day and now I can't get through the day without charging. Also, Wifi calling is enabled but doesn't work...it says failure to register.
Click to expand...
Click to collapse
Try factory resetting. If that doesn't work there is a thread with the fw that you can restore to with Odin.
Sent from my VK815 using XDA-Developers mobile app
I used Odin to go back to the June patch and phone was working great. Like an idiot I thought well maybe the last time I tried to do the July update something got corrupted so I updated again and went to bed. Try out my phone this morning and back to the same issues I was having. I set the phone up as new as well so I did not transfer / back up apps and what not. For whatever reason my phone is not taking that July update. I do not get it.....

All background apps are killed since 7.1.2 update

I'm having massive problems with my Nokia 5. Since the 7.1.2 update the phone is not keep any background apps in memory. Switching between apps always causes the app to reload from scratch.
This behaviour goes away and the phone works correctly if I reboot the handset. But after an hour or so the problem returns, which leads me to think that it's a bug.
Multi-tasking isn't possible. Background tasks such as Google photo uploads, play store downloads and WhatsApp backups only occur if the apps are on screen , or until the phone is restarted.
I've tried a factory reset, but it hasn't helped. The phone would keep at least 5-6 apps in memory prior to the 7.1.2 update.
Edit: November Security Update did not fix the problem.
Edit 2: Clearing the cache partition from recovery (as suggested in the thread) does not fix the problem.
Edit 3: The problem unfortunately remains in the Oreo Beta / December Security update. For me, it takes longer for it to become a major issue following a restart than it did on 7.1.2, but after approx 18 hours of use the handset is unable to keep any apps running in the background.
Yes. This is a known issue. I rolled back to 7.1.1 version because of this. Hopefully November's patch will fix everything up (I have doubts about that, because Nokia's support is the worst I've seen. They say it's just a 7.1.2 bug, not their problem). I guess it should come out in the upcoming week, as some of the variants of Nokia 6 received updates today.
Have to keep enabling Bluetooth which is a pita
Benderisas said:
Yes. This is a known issue. I rolled back to 7.1.1 version because of this. Hopefully November's patch will fix everything up (I have doubts about that, because Nokia's support is the worst I've seen. They say it's just a 7.1.2 bug, not their problem). I guess it should come out in the upcoming week, as some of the variants of Nokia 6 received updates today.
Click to expand...
Click to collapse
How can I roll back to 7.1.1?
chancooluk said:
How can I roll back to 7.1.1?
Click to expand...
Click to collapse
I carefully followed these steps to install original ROM: https://forum.xda-developers.com/nokia-6/development/nokia-6-official-firmware-mena-region-t3664441
Later I just reinstalled all the updates upto September's (the usual way, officially).
But I do not recommend doing that for you can brick your phone (if something's done incorrectly (I had a bit of prior knowledge)) and 100% chance of loosing all the files and data on your phone (you can back that up)
If November's patch doesn't fix it, then, if I were you I would do that. Although.. Nokia Beta Labs should soon release Oreo Beta update for Nokia 5. Just instead of sending feedback about stuff, you could use that software as daily ROM without, most likely, that bug.
http://nokiamob.net/2017/11/14/nokia-6-5-and-3-started-receiving-november-security-patches/
Apparently, November's update has been released. Maybe someone could install it ASAP and tell if the problem's fixed?
Right now, I've just downloaded November update and the problem is fixed! Great feeling!
KopecekCZ said:
Right now, I've just downloaded November update and the problem is fixed! Great feeling!
Click to expand...
Click to collapse
The problem is NOT fixed, it just goes away temporarily after a restart.
After installing the November update on my Nokia 5, it appeared to be working, but 6 hours later and the phone is no longer keeping any apps in memory again.
The November Security update has not fixed the problem.
chancooluk said:
The problem is NOT fixed, it just goes away temporarily after a restart.
After installing the November update on my Nokia 5, it appeared to be working, but 6 hours later and the phone is no longer keeping any apps in memory again.
The November Security update has not fixed the problem.
Click to expand...
Click to collapse
I' ve got the update more than 24 hours and apps aren't really killed by switching them. I've just tried to reboot the phone and apss still remains in memory. So for me, the problem was fixed!
KopecekCZ said:
I' ve got the update more than 24 hours and apps aren't really killed by switching them. I've just tried to reboot the phone and apss still remains in memory. So for me, the problem was fixed!
Click to expand...
Click to collapse
That's because a reboot fixes the problem for a short time. When I reboot my phone the apps are retained in memory, but after a few hours of use the phone starts to kill the background apps. Rebooting the phone fixes the problem. Again, but it soon returns.
The November Security update did not include a patch or bug fix for this problem, and the problem remains on my handset (others at the Nokia community forums have also confirmed that the problem remains with the November update).
Ok. Just for curiosity. Whoever still has this issue, please write you exact Nokia 5 model (mine for example is TA-1053).
Fun thing. After I reinstalled the ROM, I had to use October's patch for couple (like 7-8) hours (November's patch was late for me). The problem did not appear for me. Now, I'm using November for almost 24 hours, did a couple of restarts, I don't get that problem. So this reinstall helped me.
Also, I was little dramatic about reinstall. If you do not do factory reset, files are not deleted. Nothing changes, just the ROM. You won't even realise.
Hi guys. I have the same problem with my Nokia 5 TA-1024. AND PLEASE TALK ON THIS FORUM ALSO FOR NOKIA TA-1024 NOT ONLY FOR TA-1053
Thank you. Also i found out on one forum how to downgrade but im not sure if it works with ta-1024
The tutorial I linked earlier works with all models.
Ta 1053 with November update and factory reset. Multitasking doesn't exist anymore.
I've uploaded a couple of videos to show the issue on my Nokia 5 (TA-1024). The phone has been updated to the November Security update, and has also been factory reset.
I initially thought that the November update had fixed the issue, but after around 6-8 hours of use, the problem resurfaced, which is why I have captured it on video. Hopefully somebody at HMD will take notice of it.
The first video is after 6-8 hours of use. The phone is no longer able to keep apps in memory, you will notice that the apps almost always reload from scratch when multi-tasking:
https://youtu.be/KU7BlSOyLdQ
The second video shows how the phone behaves directly after a restart. All apps are retained in memory, but the problem unfortunately comes back after a few hours of use.
https://youtu.be/5e-1v-JRwgY
Has anyone reported this to Nokia? And if i downgrade with steps shown in link will i lose my warranty?
daniel221961 said:
Has anyone reported this to Nokia? And if i downgrade with steps shown in link will i lose my warranty?
Click to expand...
Click to collapse
I've sent a video to the support. Still no response. They responded me about later issue I wrote to them.
And yes. Warranty stays. It's not a custom ROM, nor it's a root. It's official ROM.
Here is pic from support
Any answers for the follow-up question?
Benderisas said:
Any answers for the follow-up question?
Click to expand...
Click to collapse
Here

New official c.27 update available on eu site

Downloading now...
Changelog:
Security
● Android security patch: May, 2020
Screen Recording
● Optimized screen recording feature
Known issue fixed
● Fixed the issue of touch failure in some scenes during PUBG
● Fixed the issue that phone restarted after the screen stuck during WeChat calls
System
● Fixed some known issues and improved system stability
I read that this firmware fix the fingerprint issue after rooting .
Fingerprint now WORKS with Root, but still no VoLTE!
VoLTE only with my Tutorial and Root.
Can someone confirm UI stutering is fixed?
hrvoje007 said:
Can someone confirm UI stutering is fixed?
Click to expand...
Click to collapse
It seams smoother...
For some reason update fails for me. I run it from the file manager, it reboots and starts updating, but at about third of the progress the phone just reboots abruptly. Did anyone else have this issue?
adsubzero said:
For some reason update fails for me. I run it from the file manager, it reboots and starts updating, but at about third of the progress the phone just reboots abruptly. Did anyone else have this issue?
Click to expand...
Click to collapse
I did it via recovery, no problems for me, try to download file again and then try through recovery it is simple
I just downloaded it again this morning and tried with the same method and it worked this time. Pretty unusual for this to happen.
Are the delayed notification issues fixed in this update?
cipargalva said:
Are the delayed notification issues fixed in this update?
Click to expand...
Click to collapse
notifications arriving fine
Ok but did you have the problem before? Because for some users there were no issues also before this update. Judging from the xda poll the ratio is/was around 50/50.
cipargalva said:
Ok but did you have the problem before? Because for some users there were no issues also before this update. Judging from the xda poll the ratio is/was around 50/50.
Click to expand...
Click to collapse
I had no issues unless the phone was sleeping, and then there was a 1-2 min delay
adsubzero said:
I had no issues unless the phone was sleeping, and then there was a 1-2 min delay
Click to expand...
Click to collapse
Same for me
Then there was nothing to fix for you
Hey!
My phone is already rooted. How should I update to this version to have root and fingerprint working?
cipargalva said:
Are the delayed notification issues fixed in this update?
Click to expand...
Click to collapse
Did you update it? I tried, I still had the issue, did a full format and it is working fine at the moment. I hate the software optimization on this phone. It is just the worst I have used.
shash1412 said:
Did you update it? I tried, I still had the issue, did a full format and it is working fine at the moment. I hate the software optimization on this phone. It is just the worst I have used.
Click to expand...
Click to collapse
No, I updated the phone to OnePlus 7T
But still till the very last moment was considering to give the x2 Pro a shot as I really liked it.

SM-T500 Apps / Games flashing black when running

Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
This is happening to me since the latest update as well.
I wouldn't stress about too much. Updates have been coming pretty regular so just wait for an update. They've updated the tablet about 3 times since I bought it so I feel they'll have this fixed soon.
Nothing I've done fixed it so I'm just waiting for an update.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
Do you have auto rotate on? It seems turning it off stopped the black screen for me. Give it a try until it's fixed with an update.
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
lcaveyl said:
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
Click to expand...
Click to collapse
Yes, I thought that solved it but you're right, turning off auto rotate didn't actually help.
I haven't gotten any new updates since version T500XXU2ATK3.
What version are you on?
I'm pretty confident a factory reset won't solve this problem. I'm happy I'm not the only one experiencing this. Hopefully an update will fix it soon.
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
Click to expand...
Click to collapse
Oh wow. I hope mine isn't a hardware issue.
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
Click to expand...
Click to collapse
Any update on your experience?
Just wanted to update that I solved this problem for myself by downgrading to firmware version T500XXU2ATJ6 which had a November 2020 build/release date (with Sept 2020 security patch unfortunately). I'm happy now though. Confirmed fully working after using for over a week.
Hmm after the hardware change, the tablet works as it should. I am still on the T500XXS2ATL1 firmware.
Interesting. Someone else on the Samsung forums had a similar issue and firmware downgrade solved his issue.
When a firmware newer than ATL1 comes out I'll try it.
Also, doubt this tablet will get Android 11 before May/June.
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
lcaveyl said:
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
Click to expand...
Click to collapse
That's exactly what I'm wondering. Some minor component difference on the mobo having compatibility issues with the different firmwares.
Kinda sounds like a touchscreen issue you're having. Hopefully it won't get unbearably bad for you.

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