My experience with Verizon LTE/Signal issues - Essential Phone Questions & Answers

The verizon signal on my ph-1 was not the best. I would often have to manually choose LTE only to have the phone get LTE, choosing LTE cdma/evdo would keep the phone on 1x/3g. I attributed this to possible software and hardware issues with the phone itself as I saw many other Verizon users with similar complaints. I recently purchased an iPhone and, to my surprise, the phone would not get LTE with the same sim. The sim I'm using originally came in a pixel but has since worked in an a g6, s8, and note 8 with no issue. I called Verizon and he said he had to configure my sim to the iPhone x, afterwards I got perfect LTE signal. I then put the sim back in my ph-1 and I also get perfect signal. Just thought I would share, maybe this will help someone....

Related

AT&T LTE Question

Quick question, I just got my moto x pure today and swapped my AT&T sim card from my note 5. I noticed when I make calls I use the HSPA network and not LTE. Any thoughts? I figured I would ask here first prior to dealing with AT&T directly.
Did it operate the same way in your Note 5? I use T-Mobile and it has always operated like that for me on all my devices and it will go back to LTE when the call is complete.
I believe that's to be expected. That's how both my S6 and OnePlus One were/are. (On AT&T)
My M8 does that as well. I don't know that AT&T has enabled VoLTE yet.
Sent from my HTC One_M8 using XDA Free mobile app
Moto X Pure does not support volte on ATT yet.
That makes complete sense, I'll have to swap my sim back to the note5 and see if it supports volte. Bummer though, its useful in some situations when traveling.
xbrandx said:
Quick question, I just got my moto x pure today and swapped my AT&T sim card from my note 5. I noticed when I make calls I use the HSPA network and not LTE. Any thoughts? I figured I would ask here first prior to dealing with AT&T directly.
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Click to collapse
Every phone I've had that didn't use "Stock" At&t signal bars, due to running a custom ROM, switched to HSPA.
This is completely normal behavior.
I agree with EVERYONE here. This has been the same since AT&T deployed LTE. No calls take place over LTE. The calls rely on the HSPA network. Once the call is over, LTE displays very quickly. Nothing to worry about OP.
Anyone can confirm if Band 12 works with a tmobile Sim?

LTE on AT&T

Anyone having an issue getting LTE on AT&T?
Just curious - I remember having weird issues with devices that aren't sold by AT&T are limited to H signals only. Was hoping I didn't have to get on a live chat with them again to switch to an approved IMEI for LTE.
Thanks!! Looking forward to my 6P
No issues on AT&T. In fact my DB is about -5 better than with my OPO which had pretty darn good signal.
No problems where I am, picking up band 17 and band 2 just like I was on my s6 active.
rando191 said:
Anyone having an issue getting LTE on AT&T?
Just curious - I remember having weird issues with devices that aren't sold by AT&T are limited to H signals only. Was hoping I didn't have to get on a live chat with them again to switch to an approved IMEI for LTE.
Thanks!! Looking forward to my 6P
Click to expand...
Click to collapse
no problems here. i feel like i get even better LTE coverage than i did with my old Nexus 5 and Micro SIM card - which was already stellar. maybe try a fresh new Nano SIM Card and make sure they have your new N6P IMEI on your account in their system associated with the fresh Nano SIM Card.
Phew! Glad to hear it all Thanks!
I've had no issues.. I actually went from my At&t HTC One M9 to a Moto X Pure Edition, then a OnePlus2 and now the N6P..... I have great reception and no issues with anything.
No issues here whatsoever either, just used a sim cutter I had earlier to cut down the sim from my note 4. Popped it in and good to go.
No problems going from an AT&T Samsung GS4 to a 2014 Moto X Pure Edition to the Nexus 6P. But, my mom got a 5X as her first smart phone and I had to chat with AT&T to have her line provisioned for LTE. They just needed the IMEI of the 5X and in just a few minutes, she had LTE.

Verizon compatibility

Will the Axon 7 work on Verizon's Network?
Eventually, Zte is still waiting for Verizon to give the green light. What I'm wondering is, even if Verizon hasn't given the green, would it work if I put my sim card in. The phone has all the bands.
Sent from my DROID Turbo using XDA-Developers mobile app
Yeah. I was thinking about that. When the salesmen at Verizon saw my Nexus 6p they had no idea what it was and it has worked fine.
Would be nice if it worked on Veryzone and also had a BL unlock but some dreams are just never gonna happen
I hope I'm wrong so much
SinisterXReaper said:
Eventually, Zte is still waiting for Verizon to give the green light. What I'm wondering is, even if Verizon hasn't given the green, would it work if I put my sim card in. The phone has all the bands.
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Click to collapse
According to ZTE, the device has the correct antennas for CDMA usage (and FCC testing documents confirm that they tested CDMA usage). I asked an employee on the ZTE forums the clarify if it was enabled in both the hardware and software, but after watching the webinar that they posted on Youtube, they made it sound like it was disabled in the software. For now, it sounds like CDMA usage is disabled for all CDMA carriers until they get approval from Verizon and Sprint.
I'm anxious for CDMA compatibility, as this would make the A7 the first dual-SIM phone to fully support US CDMA carriers. (the OP3 only supports CDMA Band 0, missing Band 1 for whatever reason, and Sprint's Band 10)
I would be kind of surprised if the webinar were accurate as the specs on ZTE's Axon 7 sales site clearly show CDMA 0/1/10 support with no caveats. It would seem to be false advertising if these bands were disabled out of the box...but we'll see.
EvDO isn't mentioned but it's in the FCC filings and is kind of implied anyway.
Plus, Verizon is supposedly required to allow all band 13 devices on its network as a condition of their 750MHz license...so I'm pretty sure the Axon 7 will work even if not initially.
Agreed on the huge importance of the dual SIM/Verizon thing...that's a major step forward for people who want dual SIM CDMA (I count myself I that group!)
http://www.pcmag.com/review/346194/zte-axon-7
I emailed this guy for clarification and he confirmed his is working on Verizon and sent screen shots to show it...
I'm so close to ordering this phone. A lot of the places have a restocking once it is open. Just want to see if it works out of the box.
I see his phone states Verizon, but it says he is roaming. Can we get a pic with LTE or 4G on the display?
Thanks
Here is a screenshot showing mine on Verizon and LTE. Still shows as roaming though, but it's definitely LTE speed as you can see.
jspring86 said:
Here is a screenshot showing mine on Verizon and LTE. Still shows as roaming though, but it's definitely LTE speed as you can see.
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Click to collapse
So it's fully functional on Verizon? Run into any snags with service?
droidrev71 said:
So it's fully functional on Verizon? Run into any snags with service?
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Click to collapse
Yeah so I just went out for a bit. It's really unstable I believe it must be because Verizon hasn't fully certified it to use on their network. The LTE will work for about an hour then it cuts off altogether and just shows roaming. Then if you reboot the LTE is back. I'll investigate some more but for now I'm not sure I'd recommend using it on Verizon. It works much nicer on T-Mobile and ATT
My oneplus 3 shows roaming on Verizon also, but it works fine. Im just not in love with it. So it's going back for the Axon 7.
Sent from my XT1650 using Tapatalk
droidrev71 said:
So it's fully functional on Verizon? Run into any snags with service?
Click to expand...
Click to collapse
. Just got mine today and has the same little r by the status bars. Hasn't affected service at all. Only thing is I can't access data while on a call. In Detroit area recorded 60mbps download. Crazy fast. Everything else works perfectly. Sweet phone purchased from Best Buy.
waltermax said:
. Just got mine today and has the same little r by the status bars. Hasn't affected service at all. Only thing is I can't access data while on a call. In Detroit area recorded 60mbps download. Crazy fast. Everything else works perfectly. Sweet phone purchased from Best Buy.
Click to expand...
Click to collapse
Simultaneous voice and data on Verizon requires VoLTE, which won't be added until Verizon approves it for their network.
Hi everybody - I've used a dual SIM adapter with my Nexus 5x and 6 with Verizon and I've found that the "Global" and/or "LTE/GSM/CDMA (PRL)" radio modes can cause problems with Verizon...the "LTE/CDMA auto (PRL)" is the only one that works properly...I ordered an Axon 7 myself so I'll definitely be experimenting too but just in case someone wants to open the testing menu (i.e., *#*#4636#*#* , "Phone Information") and try this out I figured I'd pass it on...I'm really hoping we can get VZW working perfectly on this device!
Sometimes the Preferred Network Type menu in settings also has this option (see screenshot).
On dual SIM phones I know from my OnePlus 2 experiences the testing menu can be finicky to get to work as I think it doesn't always apply to correct SIM (It seemed to always apply to SIM one on the OP2) so maybe this won't do any good but I figure it's worth trying?
Also, airplane mode may have to me toggled after switching modes to make this work...my Nexus 5X doesn't need this step to make things work but the Nexus 6 does.
I'm in Detroit area as well. I'll have mine in the morning as I'm picking it up from BB. I'll fiddle with the settings. I have both Verizon & T-mobile.
Sent from my XT1650 using Tapatalk
flyer_andy said:
Hi everybody - I've used a dual SIM adapter with my Nexus 5x and 6 with Verizon and I've found that the "Global" and/or "LTE/GSM/CDMA (PRL)" radio modes can cause problems with Verizon...the "LTE/CDMA auto (PRL)" is the only one that works properly...I ordered an Axon 7 myself so I'll definitely be experimenting too but just in case someone wants to open the testing menu (i.e., *#*#4636#*#* , "Phone Information") and try this out I figured I'd pass it on...I'm really hoping we can get VZW working perfectly on this device!
Sometimes the Preferred Network Type menu in settings also has this option (see screenshot).
On dual SIM phones I know from my OnePlus 2 experiences the testing menu can be finicky to get to work as I think it doesn't always apply to correct SIM (It seemed to always apply to SIM one on the OP2) so maybe this won't do any good but I figure it's worth trying?
Also, airplane mode may have to me toggled after switching modes to make this work...my Nexus 5X doesn't need this step to make things work but the Nexus 6 does.
Click to expand...
Click to collapse
I leave my Motorola devices on "LTE/GSM/CDMA (PRL)" (E2 and G4, and although I don't have one, the Moto X Pure defaults to it) and I have no issues connecting with Verizon. Stick it my Verizon SIM and it auto-connects, stick in my T-Mobile SIM and it auto-connects, stick Verizon back in and it auto-connects. The dual-SIM adapter might be causing the issues, as I've tried using one before, but it would force my phone into "TD-SCDMA, GSM/WCDMA and LTE" mode and neither SIM would end up connecting, and forcing it to "LTE/GSM/CDMA (PRL)" didn't fix anything. Since the A7 is natively dual-SIM, it shouldn't have the same issues.
Also, it seems that only SIM1 is CDMA enabled, SIM2 is GSM/WCDMA/LTE only.
xtermmin said:
I leave my Motorola devices on "LTE/GSM/CDMA (PRL)" (E2 and G4, and although I don't have one, the Moto X Pure defaults to it) and I have no issues connecting with Verizon. Stick it my Verizon SIM and it auto-connects, stick in my T-Mobile SIM and it auto-connects, stick Verizon back in and it auto-connects. The dual-SIM adapter might be causing the issues, as I've tried using one before, but it would force my phone into "TD-SCDMA, GSM/WCDMA and LTE" mode and neither SIM would end up connecting, and forcing it to "LTE/GSM/CDMA (PRL)" didn't fix anything. Since the A7 is natively dual-SIM, it shouldn't have the same issues.
Also, it seems that only SIM1 is CDMA enabled, SIM2 is GSM/WCDMA/LTE only.
Click to expand...
Click to collapse
Yeah - agree totally...without the dual SIM adapter, "Global" works just fine on all my devices too...there's no doubt the adapter is the issue.
What made me think of the radio mode issue was the commenter above that said the phone is "unstable..." - that's exactly how I'd describe the behavior of the phone in "Global" mode with the dual SIM installed. It works for a little while then goes to No Service and sometimes shows the Roaming icon for a bit, which seems to be a somewhat similar behavior he was experiencing, though a bit quicker in its onset.
I think the real issue with Verizon is activation, right? If you have a SIM from another device you can pop it in and go, but if you need a new activation is when it gets sticky with Verizon. They give the whole, "it's not in our system" line...
emtownsend said:
I think the real issue with Verizon is activation, right? If you have a SIM from another device you can pop it in and go, but if you need a new activation is when it gets sticky with Verizon. They give the whole, "it's not in our system" line...
Click to expand...
Click to collapse
People who have tested the phone with a pre-activated SIM are the ones reporting the issues. Some have been lucky enough to not have any or only minor issues. I'm wondering if it has to do with the bands or frequencies people may be on in different areas.
I really wish we could get a solid answer from either ZTE, Verizon, or the users. I would really like to get this phone but can't take the chance of buying an expensive paperweight.

Verizon LTE - won't connect, but 3G works fine.

XT1687 potter here. I've been using a T-mo sim in the phone and everything just works perfect! I've been using the latest LineageOS and no issues. Today i went to swap my Verizon sim in and for the life of me, I can't figure out why there's no LTE service. The sim was pulled from an iPhone 6S, which three minutes before had been getting perfect LTE all day. The T-mo sim always had lte as well. I'm not sure what to do or try now?? Anyone have any thoughts?
I'm not sure where the reply went to this - it's gone! At any rate, someone told me to flash back to stock and it would recover my Verizon LTE signal - and it DID! So if any of you have this issue, recover to stock. I used the toolkit found on here to do so. Thank you to whoever you were!!

U.S. ATT Compatibility experiences so far? And unlock experiences?

Hi folks,
Considering getting a 6T off the OnePlus site.
For those that got the devices early:
-Do you have experiences on AT&T Network to comment on how compatible it is? I've had some devices use to work well on ATT now not so good due to band migration; just curious to hear how the 6Ts fare.
-Please confirm: both SIM and BootLoader unlocks can be done immediately when purchasing from the OnePlus site (as opposed to the T-Mobile edition that's locked)
-Are there band/frequency differences between the T-Mo and ATT Versions? I'm on ATT but usually have bought "T-Mo" versions of devices because they were less likely to be BL locked; but my last phone (OP3T) broke me out of that cycle.
Any other AT&T-relevant experiences would be appreciated.
Interested in this as well.
I would like to know as well. It's kinda looking like we will have to test it out ourselves.
I am on AT&T with the 6t. I've only had mine for a week but have had no issues with anything network related. I came from a 3T and have better service with my 6T. There were 2 dead spots on my drive to / from work with the 3T that I no longer have with the 6T. I haven't had a chance to root or unlock mine yet due to being busy at work but so far I am happy. I loved the 3T but don't miss it a bit.
I have a 6t that I bought directly from OP that I use as my daily phone on Cricket, which uses AT&T towers. I have no signal problems, and download speeds are great. Anywhere I expect to have LTE I have it.
Phone is by far my favorite device I've had. Easy to unlock, install TWRP and flash kernels, and install mods through magisk!
I've bought my phone but don't get to open it until Christmas. It should arrive in a day or two. [emoji1360][emoji1360]
Sent from my ONEPLUS A3000 using Tapatalk
Works perfectly. Even gets VoLTE calls
Did you do anything special for volte per some of the threads? Also, does ATT visual voicemail work fine without a fuss? It's working well on my rooted 3T.
Sent from my ONEPLUS A3000 using Tapatalk
Funk2641 said:
Works perfectly. Even gets VoLTE calls
Click to expand...
Click to collapse
What did you do to get volte? Was your previous phone an att branded device? I came from an unlocked S8 that didn't get volte and I can't get volte on my 6T. Prior to my S8 I had the 6P which also didn't get volte.
I suggest reading this thread, https://forum.xda-developers.com/oneplus-6t/help/att-verizon-volte-vowifi-calling-t3860031. There's information on how to enable VoLTE settings on the phone. Most of the stuff in that thread pertains to Verizon, but some AT&T stuff too. Ultimately it's up to AT&T to provision your service properly. VoLTE is available. VoWiFi is not. Took me a couple of days & a couple of hours on the phone with AT&T support to get my line provisioned properly because the IMEI wasn't recognized. But that was only days after the phone was released. Would think that shouldn't be a problem now.
Once you get VoLTE working Visual Voicemail should work, but you need to use the AT&T app. However, for me it isn't always automatically retrieving VMs when I get them. My notifications will show I have a VM but I have to open the AT&T VVM app, go into the menu and Refresh. Only then does it pull the VM into the app.
This should be interesting. On my 3T I have ATT visual voicemail working, and it mostly works for transcribing messages (except long ones like my wife leaves...) But I don't think the phone is volte capable so I've never tried setting that up. I don't get to play we the phone til Xmas though!
Sent from my ONEPLUS A3000 using Tapatalk
Frankenscript said:
This should be interesting. On my 3T I have ATT visual voicemail working, and it mostly works for transcribing messages (except long ones like my wife leaves...) But I don't think the phone is volte capable so I've never tried setting that up. I don't get to play we the phone til Xmas though!
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Yeah. I came from using a 5yo AT&T branded HTC One M7 and VVM worked fine on that. When I first got the 6T (unlocked int'l version) & popped in my sim, I had VoLTE but I couldn't get the VVM app to activate. That's what prompted my call to AT&T support. That's when they told me VoLTE was needed for VVM. I'm not entirely sure how accurate that statement is. The rep tried a bunch of stuff to get it working, including updating my line with the IMEI from the 6T. That's when things went bad. I lost all data completely. Actually, if I switched APNs, I could get 3G data. But it took two days before AT&T sorted it out and I got LTE back. Since then everything pertaining to AT&T service has been fine. I've never found the need for VoWiFi, although it would be cool to have, if necessary. And I wish their Advanced Messaging feature wasn't so limited.
Frankenscript said:
Hi folks,
Considering getting a 6T off the OnePlus site.
For those that got the devices early:
-Do you have experiences on AT&T Network to comment on how compatible it is? I've had some devices use to work well on ATT now not so good due to band migration; just curious to hear how the 6Ts fare.
-Please confirm: both SIM and BootLoader unlocks can be done immediately when purchasing from the OnePlus site (as opposed to the T-Mobile edition that's locked)
-Are there band/frequency differences between the T-Mo and ATT Versions? I'm on ATT but usually have bought "T-Mo" versions of devices because they were less likely to be BL locked; but my last phone (OP3T) broke me out of that cycle.
Any other AT&T-relevant experiences would be appreciated.
Click to expand...
Click to collapse
On att rn. Have been since the op2. No issues at all ? first thing I do is unlock bootloader
I got my 6T (Int'L) on or about Nov. 23, which I had purchased from OT - I am using it on a Family mobile plan which uses T-Mobile towers. VoLTE was not a part of my original service plan..but because I needed a New Nano-SIZED sim card for this phone, adding it to my account wasn't as straight forward as it normally is. Once I switch my number to the new sim card, I got an email saying if I wanted VoLTE/VoWiFi(?) features turned on - I'd have to go to another website (Cricket/Verizon/ AT&T?) to register my new sim card and this would "turn on" the VoLTE features. After all this I get a Bright "VoLTE" Icon on the status bar whever i get my LTE signals - So it is VoLTE capable. Perhaps AT&T is doing something similar to get your VoLTE activated?
My plan is to do some testing next week for basic stuff before transferring my flag from my 3T. Will report back how it goes. Appreciate any other Insights from other users!
Sent from my ONEPLUS A3000 using Tapatalk
Fired mine up yesterday when I got it. Got it all set up, then swapped out the SIM from
my Mate 9, to the OP6T this morning. Apparently the "speed" issues I had with the 9
are corrected with the 6T. I use a Straight Talk MVNO (tracfone) at&t card. Previously,
I was LUCKY to get between 9-10 meg down, 1-2 up. Now I'm getting 33 meg down, 15 up.
Guess the newer phone has a better modem, or the extra frequencies to work more proper
with the newer device.
So far, no issues, working good.
After my experience with the OnePlus One, I was still a little cautious about buying something
from them again, but, on the surface so far it appears they might have their act together.
Stay tuned.
I came from a OP3 been using the 6T with ATT prepaid for the past month and it works great. Far superior in speeds to the OP3. For example at my house I was getting download speeds of about 30mbps on my OP3 on the 6T I got over 90mbps LTE+ at home! I keep pissing off my buddy who just got the brand new iPhone XS on ATT and he is getting half the DL speeds that I am when comparing speed tests :victory:. Don't think VoLTE works on prepaid but I have yet to try to enable it. About to go to nebraska for vacation to test service out there.
Bootloader is very easy to unlock. Did it the second day of having the phone following the Official XDA employees youtube video.

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