S8 slow and unresponsive - Samsung Galaxy S8 Questions and Answers

Hey guys,
I don't have this phone, but asking for a coworker. His s8 suddenly just started becoming very slow and unresponsive this morning. He said the only thing he did was try to change his wallpaper and a Samsung wallpaper (or something similar, don't have the actual name of the app but it seems to be baked in by Samsung) app showed up in his app drawer. Just wondering if anyone else experienced something like this and had a solution other than wiping it.
Some more info, he just got an update but hasn't installed it yet. Not sure if this is getting Oreo already or if it's just the September security patch. I checked battery stats and it doesn't seem like there is a rogue app causing it to slow down, but I couldn't find ram usage for the life of me on the phone since I'm not familiar with Samsung's skin. Also tried restarting and letting it fully power off, waiting a few mins and then booting back up.
My guess it's samsung being samsung (the reason I don't buy them anymore but for all I know they don't break after an extended period of time anymore), but I've never seen a phone deteriorate that fast.
Any help is appreciated.
Edit: it's not rooted and the Verizon variant if that makes a difference

Related

static lines/ glitching

Anyone else had any graphic glitching?
i was using inparisv4 i have been getting the odd little graphical glitch,
At first its just a small; a flash here and there, but recently the entire screen has be glitching for about 30 seconds at a time (Full on like a no signal telly)
Searched in the forum, and a few people had the prob when flashing the touchwiz interface. they solved it by flashing to samsung ota and then back again.
I tried that i thought it was fixed but a noticed small glitches just once.
Anybody know whats causing it?
I am really freaked
Screen Glitching
I had a new "re-furbed" tab that within the first 30min of use exhibited this. Then the screen went dark and it never booted again. I believe that this is hardware related, and from what I could tell from my research, it happens on stock as well as rooted tabs. I sent mine back to get another "new" one, and hope that I do not have this problem again as the tab is exactly what I was looking for.

Nexus 6p freezing a lot

I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Juandos23 said:
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Click to expand...
Click to collapse
Don't mean to scare you, but that is exactly what was happening to me right before going into an unrecoverable bootloop. Nothing I tried revived the device, although there have been some that have been able to. I ended up RMA'ing my device as nothing I did brought it back to life. You might be in a different situation but just giving you a heads up.
*Bump*
Stock 7.1.1 and rooted here. I've been on the official 7.1.1 release for our 6P's since early December, and for the past week or so, I've been experiencing freezing as well. I'd be in the middle of typing in Hangouts, streaming music in the car via bluetooth and Spotify, or just waking the phone up from sleep. For the past few days, I've been getting 3-4 freezes per day.
On rare occasions, I've left the phone alone to settle, and it returns to normal, but more times than not, a hard reset is the only 'fix'; until the next freeze.
I reluctantly wiped the phone, unrooted, flashed stock 7.1.1 and re-rooted all via NRT last night. The phone froze again this morning coming off the charger...
Granted, it decided to restore 528mb's worth of WhatsApp history as soon as I unplugged it (why it didn't restore on charger overnight is beyond me though). Will update if it freezes again.
The phone runs butter smooth with zero issues other than these freezing occurrences though. MO, the 6P is the best all-rounded phone currently available, even if it's a year old already.
Appreciate any help or suggestions!!
That's odd try ex kernel and over clock or try HEBF manager on play store
Quick update. Couldn't bear the multiple freezes per day, so I called Google to ask for help. Apparently I've done everything I can on my end (including a factory reset and updating to the latest firmware), so they sent out a replacement 6P to me free of charge. They'll also be covering the courier/shipping costs for my old 6P too. Fantastic customer service. Kudos to them!! I called them Tuesday morning (20th Dec) Australian time, and received my replacement 6P Friday afternoon (23rd Dec). Very quick indeed
Half a day after setting up my replacement 6P, including updating to 7.1.1, I started getting the same symptoms as my old 6P. Freezing, unresponsiveness, etc. Persisted for another day and had enough. I've since done a full wipe and downgraded back to the final 6.0.1 release, and it's been stable as a rock for 3 days now. No freezes, lagginess, nothing.
So I deduce it might actually be a software issue with 7.1.1, and not a hardware problem. It appears a growing number of Pixel and Pixel XL users are also experiencing random freezes on their new phones running 7.1.1 too...
Looks like I'll stick with 6.0.1 until Google makes a formal announcement and something is done about 7.1.1. I've missed Xposed and GravityBox too, so 6.0.1 is all good. Most importantly, it's stable
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
redduc900 said:
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
Click to expand...
Click to collapse
Thanks for the pro tip. I did consider doing that with the replacement 6P, but the only apps that I had installed were the stock Google ones that came with 7.1.1, WhatsApp, Facebook, Twitter, Instagram and SwiftKey. I just assumed if such popular apps were the cause, a lot more people would have pinpointed them as the problem?
I did however read a few users claiming SwiftKey to be the culprit prior to RMA'ing my old device, but even after uninstalling that from my old phone, I was still getting the freezing issues.

Stuttering with app drawer

Hello,
I just bought a moto X style 32gb, it works well except one thing : when I close the app drawer, sometimes it gets choppy, more when it comes to the home page at the same time. The weirdest thing is I got the exact same glitch with any third party launcher including nova.
I'm on stock 6.0.1 last update. I tried Factory reset, absolutely no app installed and still got the issue. The only workaround is to unable hw overlay, but then it is transitions which get choppy.
Didn't find any similar thread.
Thanks for helping.
Haven't heard of this... does it do it in safe mode?
Thanks for answering.
Yes it does the same thing un safe mode.
I managed to avoid this laggy animation by setting force GPU rendering and disable hw overlay. With these 2 options set together I got rider of any lag. But I assume it will make battery life suffer a little.
I'm tempted to Root and install some nougat Custom rom since we still don't know when we will exactly get it on OTA, maybe this summer... Which is long.
jeerin93 said:
Thanks for answering.
Yes it does the same thing un safe mode.
I managed to avoid this laggy animation by setting force GPU rendering and disable hw overlay. With these 2 options set together I got rider of any lag. But I assume it will make battery life suffer a little.
I'm tempted to Root and install some nougat Custom rom since we still don't know when we will exactly get it on OTA, maybe this summer... Which is long.
Click to expand...
Click to collapse
I've just done the same seems like the phone's bit more fluent. I woudln't bother with this Nougat ROM's as they say battery life is worse. I was thinking about unlocking the phone but my speaker grill is loose like it's hanging on one leg and I'm willing to sent it for on warranty heh. Also I found out that if You sent Your phone on warranty they're gonna changr Your back cover because it's mandatory part - the technician has to order it if he's loging the phone so You have like half refurb if U sent it on some software issue or whatever - they have to open the phone to check for liquids or whatever.
After some testing, I confirm the dev options make things better but still far from perfect. Still some micro lag when opening closing app drawer, and when opening a new page in chrome.
I don't understand this behaviour since I didn't find anything on internet, and I didn't have these issues with a LG G4 which has the same hardware, and notre running aosp like moto does more or less. I thought it would running better!
I'm gonna send it back as I bought it on Amazon a week ago.

Performance problems or hardware?

So I am debating on loading a custom ROM. I have had the lineage rom on my Nexus 6p before. But it went in for warranty repair and I have kept it stock since. I have noticed that after some time on Oreo and all the apps I use, it was getting a bit slow... so I factory reset it and it seemed fine for a while. But now it is back to acting up where occasionally I get majorly bad lag time when launching apps or even trying to access the keyboard. I don't know if this is an OS problem under load or perhaps a hardware problem. Does anyone know if putting on a custom ROM (oreo) is likely to resolve this? I would hate to spend the time if it is a lost cause.
Even better... is there a phone app out there that will give me a real deep diagnostic of phone CPU and memory? Seems like antutu and all the others really dont do that much.

Oneplus 6T software issues

Hello guys,
I bought my 6T a few days ago and have been noticing some annoying software issues:
1. When I unlock my phone it doesn't take me to the application I was using before I locked the screen; it takes me to the home screen.
2. The recent applications keep getting cleared even though I've turned the battery optimisation off.
3. In the lock screen when there's a notification, the ambient display shows the notification but touching on it doesn't turn the screen on. You have to hit the power button or unlock the phone in order to check notifications.
There a couple of other minor issues like apps crashing and then restarting that don't happen too often.
Just wanted to check if others are facing these issues as well and if someone has any solutions.
Those sounds like bugs in the OS, I say this since I'm experiencing the same issues on my OP6 running Open Beta 6 (based off OS 9.0.4 for the 6T).
Have you submitted a bug report on OnePlus feedback page? This way it will get the right people in front and get the issues resolved.
Note2Lover said:
Hello guys,
I bought my 6T a few days ago and have been noticing some annoying software issues:
1. When I unlock my phone it doesn't take me to the application I was using before I locked the screen; it takes me to the home screen.
2. The recent applications keep getting cleared even though I've turned the battery optimisation off.
3. In the lock screen when there's a notification, the ambient display shows the notification but touching on it doesn't turn the screen on. You have to hit the power button or unlock the phone in order to check notifications.
There a couple of other minor issues like apps crashing and then restarting that don't happen too often.
Just wanted to check if others are facing these issues as well and if someone has any solutions.
Click to expand...
Click to collapse
The device and oxygen Pie is pretty new so you gotta give it some time for software update.
Also do you have the tmo variant or the unlocked version?
Because the tmo variant has not gotten any software updates yet.
y2k1ltd said:
Those sounds like bugs in the OS, I say this since I'm experiencing the same issues on my OP6 running Open Beta 6 (based off OS 9.0.4 for the 6T).
Have you submitted a bug report on OnePlus feedback page? This way it will get the right people in front and get the issues resolved.
Click to expand...
Click to collapse
That's a fair point. I haven't done it yet, but I will. Thanks for suggesting it.
harpin14789 said:
The device and oxygen Pie is pretty new so you gotta give it some time for software update.
Also do you have the tmo variant or the unlocked version?
Because the tmo variant has not gotten any software updates yet.
Click to expand...
Click to collapse
I have the unlocked version. You're right it's still pretty new and OnePlus might have jumped the gun a little bit in releasing this in an attempt to be there first OEM to push Pie. Let's hope they fix this in a future update.
I think I finally figured out why the recent apps get cleared. OnePlus has set the background app limit to 16 which is retarded. I remember it was the same on the OnePlus 3 as well. And of course you can't just modify the build.prop file to increase this limit.
It's things like this why we need root. I'm probably gonna have to do it soon if I don't find a way around this.

Categories

Resources