Non Hacked/Rooted 6p Shut Off And Will Not Turn On - Nexus 6P Q&A, Help & Troubleshooting

bought this phone used and I don't think it was rooted but never checked, confirmed. Last night it turned off and will not turn on anymore..
Tried the pwr button for several minutes and no change. Plugged it in with several different cables and no change.
Any other suggestions or options? USB to computer detects something but says it can't install the driver.
Any ideas?
oNe

Can you enter to the bootloader menu? Maybe you can enter recovery and wipe the cache and dalvik

martinfarrell11 said:
Can you enter to the bootloader menu? Maybe you can enter recovery and wipe the cache and dalvik
Click to expand...
Click to collapse
negative, either the phone is totally dead or the screen is dead but NOTHING happens when pwr is pressed
here is what I have tried:
1. Press and hold PWR button for over 3minutes
- Plugged in and unplugged into ac - no change
2. Press and hold volume DOWN + Pwr for over 3minutes
- Plugged in and unplugged into ac - no change
3. Plugged into different a/c power outlets with 2 different chargers - no change
NOT sure what else to try or do?
Funny thing is if ya plug into a computer it does indeed detect "something'
However it says it can't load the USB drivers something about QU_***
Open to any ideas and suggestions.. WHILE I would love to get the phone working whats more high priority for me now is the 20gb's of pics that apparently did NOT back up.
oNe

Sean Price said:
Funny thing is if ya plug into a computer it does indeed detect "something' However it says it can't load the USB drivers something about QU_***
Click to expand...
Click to collapse
Funny thing is- that "something" is the solution to your problem. Capture the error message completely and search the 6P forums for that. Several threads on the "something" issue.

v12xke said:
Funny thing is- that "something" is the solution to your problem. Capture the error message completely and search the 6P forums for that. Several threads on the "something" issue.
Click to expand...
Click to collapse
Several threads with no solution. I went through the same "something" . Can't be fixed

v12xke said:
Funny thing is- that "something" is the solution to your problem. Capture the error message completely and search the 6P forums for that. Several threads on the "something" issue.
Click to expand...
Click to collapse
fixed that issue, aka QHSUSB_BULK is now working properly according to Device Manager.. but Nexus 6P is not detected, and doesn't even show up in Disk Management either.
Any other ideas?
please advise..
oNe

Sean Price said:
fixed that issue, aka QHSUSB_BULK is now working properly according to Device Manager.. but Nexus 6P is not detected, and doesn't even show up in Disk Management either. Any other ideas? please advise.. oNe
Click to expand...
Click to collapse
If you found the right EDL_9008 thread, there is Qualcomm software to download for your PC. If your phone is in the right downloader mode you can use the PC software with a special recovery.img. I don't know anything about it, just read through the threads long ago. It's a mixed bag with some success stories, some not. Keep looking though, I think you are on the right track. The original poster was "Tenfar" if I recall correctly. Good luck.

Try cleaning out the charging port.

Hi there,
I think we are in the same/similar boat. My phone shut off while using it (screen froze, then went black) and seems to have bricked itself. I *am* able to get mine to turn on, but only about once per day after it has been left plugged in for a few hours (although there is no indication it is charging while plugged in - never gets warm, no lights, etc.) I can get into recovery if I am lucky (usually get to the android bot laying on its back, then PWR+VOLUP just causes the phone to shut off instead of actually getting into recovery menu.) I've been able to clear cache/factory wipe from recovery menu with no luck. I never did unlock the bootloader so I am unable to use fastboot to do anything. I tried to flash a few OTA (full and incremental) images using adb when I am able to get into recovery, but they always failed in one way or another.
I've been trying the methods described in the 'tenfar' threads - using the xiaomi flasher and QPST tools. The xiaomi tool always fails for me. I have been able to get the QFIL tool to successfully 'download' about 3 times now, with tenfar's recovery images. However, after the success message, the phone doesn't do anything (I read in other threads it should reboot itself) - and after unplugging, the behavior of the device seems to be the same - just stuck and won't turn on at all.
Right now I think I am stuck in 'EDL' mode where the only evidence that the device isn't completely dead is that it shows up in device manager as 'Qualcomm HS-USB QDLoader 9008 (COM3)', and the factory imager tools do recognize it.
It *seems* like the only way forward is to somehow get one of these factory tools to flash the right set of files onto the device - I've tried a few now with no luck. I even tried extracting the relevant *.img files out of the google factory image download and replacing tenfar's image files with them. I was able to load those onto the device with QFIL. This morning my attempt at turning on the device has me stuck on the white google logo, which is new behavior for me - usually it shows the logo for ~5-10 seconds then the device powers off. I've left it on for a while stuck on the white google image, but I'm not sure if I'm doing anything useful here.
Here are my reference threads:
tenfar's 'debrick' thread
QFIL thread
If anyone has any crazy ideas, I am open to try them. Thank you.

Maybe disable big cores?

apples1678 said:
Hi there,
I think we are in the same/similar boat. My phone shut off while using it (screen froze, then went black) and seems to have bricked itself. I *am* able to get mine to turn on, but only about once per day after it has been left plugged in for a few hours (although there is no indication it is charging while plugged in - never gets warm, no lights, etc.) I can get into recovery if I am lucky (usually get to the android bot laying on its back, then PWR+VOLUP just causes the phone to shut off instead of actually getting into recovery menu.) I've been able to clear cache/factory wipe from recovery menu with no luck. I never did unlock the bootloader so I am unable to use fastboot to do anything. I tried to flash a few OTA (full and incremental) images using adb when I am able to get into recovery, but they always failed in one way or another.
I've been trying the methods described in the 'tenfar' threads - using the xiaomi flasher and QPST tools. The xiaomi tool always fails for me. I have been able to get the QFIL tool to successfully 'download' about 3 times now, with tenfar's recovery images. However, after the success message, the phone doesn't do anything (I read in other threads it should reboot itself) - and after unplugging, the behavior of the device seems to be the same - just stuck and won't turn on at all.
Right now I think I am stuck in 'EDL' mode where the only evidence that the device isn't completely dead is that it shows up in device manager as 'Qualcomm HS-USB QDLoader 9008 (COM3)', and the factory imager tools do recognize it.
It *seems* like the only way forward is to somehow get one of these factory tools to flash the right set of files onto the device - I've tried a few now with no luck. I even tried extracting the relevant *.img files out of the google factory image download and replacing tenfar's image files with them. I was able to load those onto the device with QFIL. This morning my attempt at turning on the device has me stuck on the white google logo, which is new behavior for me - usually it shows the logo for ~5-10 seconds then the device powers off. I've left it on for a while stuck on the white google image, but I'm not sure if I'm doing anything useful here.
Here are my reference threads:
tenfar's 'debrick' thread
QFIL thread
If anyone has any crazy ideas, I am open to try them. Thank you.
Click to expand...
Click to collapse
I have the 100% same issue. Screen froze,then went black and now its stuck in EDL mode. I need my data. Recovery access or anything else would be fine/enough for me. I have had LineageOS and TWRP on the device. With TWRP i can access my data.
How have you got your device on? Mine dont start once a day or so. Its always in EDL mode ( 9008 ).

ncc8uetou5et said:
I have the 100% same issue. Screen froze,then went black and now its stuck in EDL mode. I need my data. Recovery access or anything else would be fine/enough for me. I have had LineageOS and TWRP on the device. With TWRP i can access my data.
How have you got your device on? Mine dont start once a day or so. Its always in EDL mode ( 9008 ).
Click to expand...
Click to collapse
Sorry bud - I never was able to get any further than when I posted this. I eventually gave up, got a full out of warranty refund through my CC after the manufacturer wouldn't help me at all, and upgraded to a Pixel XL. I still do have the device, I should try to boot it up again . I didn't have any data concerns on my device so I was able to give up... good luck!

Related

[Q] Bell D803 constant re-boot

A bit of an SOS situation if anyone knows the right steps please
Well, I restored a Titanium Backup and mistakenly toggled the "restore system apk". It ran fine, all restored and then when I rebooted got stuck.
By "stuck", it re-boots constantly. It shows the LG animation, then all I can see is two messages before it starts booting again:
1) "Unfortunately, Google Play Services Has Stopped"
2) "Unfortunately, System UI has stopped
... and then it does the entire boot sequence, animation, again, and again.
Here is what I can do:
* It is in USB debug mode.
* I have drivers on laptop
* I am able to connect with adb and also shell into phone.
* With adb, I have output to the file an "adb bugreport" as well as an "adb logcat".
* I have several backups:
a) The modemsst1.img and modemsst2.img created by Titanium Backup
b) Titanium backups (full apps and data)
c) an "adb backup - all" backup
* I managed to get it into firmware update mode by pressing the volume up button and the power button and then when it flashed red a few times, just the up button. So, I can get it into Firmware update mode.
Of course, I have never really used adb before, except to dabble a bit. So, I am encouraged that I can somehow get into with shell.
I am not unplugging it until I know what to do!
Since then I have been able to turn the phone off and also put it into charging on USB.
This is what worked:
* Hold down power and volume down button until booting stops and phone turns off completely.​
When it does shut down, I kept buttons down until it flashes logo again and then shuts down again. Then I let go. Phone is off and when I plugged in the charger it shows charging animation.
Now, after inspecting the bugreport, I noticed a lot of these messages for all the system apps like this one:
"I/PackageManager(21318): Expecting better updatd system app for com.lge.sizech"​
I think the cause of all this shralp is this, I did a LG Mobile Support Tool "Upgrade Recovery" and then in Titanium Backup I restored an older backup (incl system apks). At least that makes sense seeing all the "Expecting better apdat system app" messages in the bugreport.
Still not sure what to do next
I tried the very good instructions here:
[Guide] Unroot/Unbrick - flash official factory firmware with LG Launche
http://forum.xda-developers.com/showthread.php?t=2471370
The update succeeded. However, when I rebooted the phone it is in the same boot-loop with message that it was before.
I used the BELL D803B10D_00.kdz file. Now I will try with the earlier version BELL D803BA_00.kdz file.
We will see what happens ...
do you have nandroid backup from previous rom?
I have three backups:
1) Titanium Backup (full)
* This was my first backup performed right after rooting device and installing Titanium Backup.
2) Titanium Backup (full)
* Did this 2 days ago. Device was working OK and did as precaution.
3) ADB BACKUP. I did this one before my Titanium restore.
I restored the first titanium backup and that (ooooppps!) was after I did an LG Firmware update.
ALSO:
I am on Windows 7 64 and although adb works fine, fastboot does not. I understand that might be a problem with windows 7 64.
So, unless anyone objects, I am going to redo on my windows 32 machine and also "fastbook oem unlock".
Since firmware is OK, if I do the fastboot oem unlock, that will wipe everything. But I can still boot and re-setip the phone, right?
Just checking before I fudge everything up here ..
ALSO ALSO:
I had antivirus/theft security installed and I disabled it partway through last restore.
Maybe that has somethng to do with this all .
But I am still cool because I can ADB and also firmware install seems ok.
ADB works and that is the one good sign.
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
zekurosu said:
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
Click to expand...
Click to collapse
I don't (didn't) have TWRP installed. How can I sideload without it?
Also, should I adb oem unlock to get it wiped at this point?
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
asdfvtn said:
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
Click to expand...
Click to collapse
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
I used adb uninstall package for many user packages and it was success. But I still see the packages listed in the bugreport?
For example: I already uninstalled "com.benhirashima.skiplock" and also "com.lookout".
Why? What to do to really zap them for good?
Sorry, I posted the wrong link earlier.
This was the guide I used which succeeded but made no difference to the boot-loop.
LG G2 Stock Firmware (Go Back to Stock)
http://forum.xda-developers.com/showthread.php?t=2432476&highlight=d803
Just figured out how to do a factory reset.
http://www.youtube.com/watch?v=3ogBvzbPikc
The hard reset worked and now I am configuring the phone settings!
So, again, this is what I did:
1) http://forum.xda-developers.com/showthread.php?p=45293512
2) http://www.youtube.com/watch?v=3ogBvzbPikc
Not sure if it all worked but I am setting the phone up as we speak (or as I type)
natureburger said:
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
Click to expand...
Click to collapse
Hmm that's strange. Unfortunately for me, I'm already on 64-bit and it still isn't picking it up.
ALL FIXED UP
WORKING 110%
:good:
natureburger said:
ALL FIXED UP
WORKING 110%
:good:
Click to expand...
Click to collapse
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
zprovo said:
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
Click to expand...
Click to collapse
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Then .. do hard reset, exactly like this:
http://www.youtube.com/watch?v=3ogBvzbPikc
Does the hard reset screen show and give you hard reset options?
natureburger said:
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Click to expand...
Click to collapse
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
zprovo said:
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
Click to expand...
Click to collapse
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
4) Which kpz version did you restore to?
5) Did your "adb devices" ever work? Did your "adb shell" ever work?
natureburger said:
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
Click to expand...
Click to collapse
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
zprovo said:
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
Click to expand...
Click to collapse
Hmmmm..... why your adb devices is not working? But the re-pair works and you can then do hard reset.
But that is good information you shared.
Maybe someone else can chime in.
From my experience:
1) adb usb access seems spotty. My win 7 64 connected fine and it even kept the shell through the reboot cycle. But on my win 7 32 machine it was only detecting device and then not able to shell.
2) I was also able to use from the LG website LG MOBILE SUPPORT TOOLS.
Download the LG MOBILE SUPPORT TOOL
I downloaded the most recent one from the LG website and make sure to select your options >> country and then the correct phone model at the upper right hand corner of the tool.
Then install USB driver for correct phone model.
Then see if USB works, "adb device" should return the device code.
"adb shell" should show the shell prompt.
3) There is always fastboot. But I an noob and know 0% about how to properly connect and use it.
Some others please chime in and help this droid bro!

Probable brickage of TN7

Hi folks,
So, after little usage due to instability caused by the Lollipop upgrade I hadn't used the TN7 in a while. Yesterday I thought I'd have a go at reconditioning it.
Background: The bootloader has been unlocked, recovery was TWRP, I'd flashed and reflashed stock ROMs of KitKat and Lollipop several times previously. The main problem in Lollipop was that whilst the SD card files were showing up fine in FS Explorer, I couldn't see any of my files or folders when looking at local storage. Also, Google Play Services refused to update (or install using an APK).
Yesterday I grabbed the factory ROM from the nVidia site to do a full factory install and reset. I followed the instructions, flashing the recovery, boot, system, userdata, staging blob and dtb in that order. I then rebooted and...nothing. No power (or so it appears), no boot screen, no ability to get back into the bootloader, nada, zilch. When I read back through the flash commands I noticed that the final part of flashing the system image failed, which could well be the cause - I should have paid more attention.
I've searched all over and tried multiple options to get the TN7 to boot or show some signs of life. I don't even get an LED showing when plugged into a wall socket to charge.
The device doesn't show in fastboot or adb on the Mac. I did however get a small sign of life from Windows. If I hold down the power button for around 10 secs and let go, I can hear the Windows chime of a device connecting, immediately followed by a disconnect sound, the Device Manager updates but shows nothing new.
So my question is: have I completely screwed the pooch, or is there something that can be done to resurrect it?
Cheers for reading,
Gray
Evil Penguin said:
Hi folks,
So, after little usage due to instability caused by the Lollipop upgrade I hadn't used the TN7 in a while. Yesterday I thought I'd have a go at reconditioning it.
Background: The bootloader has been unlocked, recovery was TWRP, I'd flashed and reflashed stock ROMs of KitKat and Lollipop several times previously. The main problem in Lollipop was that whilst the SD card files were showing up fine in FS Explorer, I couldn't see any of my files or folders when looking at local storage. Also, Google Play Services refused to update (or install using an APK).
Yesterday I grabbed the factory ROM from the nVidia site to do a full factory install and reset. I followed the instructions, flashing the recovery, boot, system, userdata, staging blob and dtb in that order. I then rebooted and...nothing. No power (or so it appears), no boot screen, no ability to get back into the bootloader, nada, zilch. When I read back through the flash commands I noticed that the final part of flashing the system image failed, which could well be the cause - I should have paid more attention.
I've searched all over and tried multiple options to get the TN7 to boot or show some signs of life. I don't even get an LED showing when plugged into a wall socket to charge.
The device doesn't show in fastboot or adb on the Mac. I did however get a small sign of life from Windows. If I hold down the power button for around 10 secs and let go, I can hear the Windows chime of a device connecting, immediately followed by a disconnect sound, the Device Manager updates but shows nothing new.
So my question is: have I completely screwed the pooch, or is there something that can be done to resurrect it?
Cheers for reading,
Gray
Click to expand...
Click to collapse
Hi,
It can be fixed via apx mode.
Download drivers and switch to apx mode.
Follow instructions http://mobileviandroid.blogspot.in/2015/07/nvidia-tegra-note-7-apx-images.html?m=1
Remember to change your device serial number as mentioned in instructions.
I also faced the same problem as you are facing now. It fixed. If you need any help further just post. God bless. Hope it helps
DJDON1302 said:
Hi,
It can be fixed via apx mode.
Download drivers and switch to apx mode.
Follow instructions http://mobileviandroid.blogspot.in/2015/07/nvidia-tegra-note-7-apx-images.html?m=1
Remember to change your device serial number as mentioned in instructions.
I also faced the same problem as you are facing now. It fixed. If you need any help further just post. God bless. Hope it helps
Click to expand...
Click to collapse
Lol that site ripped my Tutorial! how nice of them, You should of linked the person to https://forum.xda-developers.com/nvidia-tegra-note-7/general/nvidia-tegra-note-7-apx-images-t3149839

Semi Brick

I tried to go from 7.0 to 7.1.1. I had root, unlocked bootloader and twrp. I somehow managed to hose everything and now when I try to turn on the phone I get the AXON screen and it stays there.
If I try to "power and up" it blanks out and at least shows up as com 5 in the com list.
Tenfar's tool goes through the motions but no change, Tenear's tool doesnt see the device.
Am I hosed or is there someway I can unscrew this up.
I'm right there with you. Literally did the exact same thing. I'm stuck in DFU mode on my 2017U.
UnsecWifi said:
I tried to go from 7.0 to 7.1.1. I had root, unlocked bootloader and twrp. I somehow managed to hose everything and now when I try to turn on the phone I get the AXON screen and it stays there.
If I try to "power and up" it blanks out and at least shows up as com 5 in the com list.
Tenfar's tool goes through the motions but no change, Tenear's tool doesnt see the device.
Am I hosed or is there someway I can unscrew this up.
Click to expand...
Click to collapse
Use this thead https://forum.xda-developers.com/axon-7/development/edl-emergency-dl-mode-twrp-unlock-t3553514
And remember NOT USE ZADIG DRIVER FOR MIFLASH, use the driver from the thead.
Tell me if it work
"cannot receive hello packet", I think its hosed. I dont even know if its really in EDL mode, its a black screen and it shows up as a COM port but nothing seems to see it.
UnsecWifi said:
"cannot receive hello packet", I think its hosed. I dont even know if its really in EDL mode, its a black screen and it shows up as a COM port but nothing seems to see it.
Click to expand...
Click to collapse
use another computer have windows 7 32 bit(try use windows 10 32 bit)
UnsecWifi said:
"cannot receive hello packet", I think its hosed. I dont even know if its really in EDL mode, its a black screen and it shows up as a COM port but nothing seems to see it.
Click to expand...
Click to collapse
If it sees it you should be alright, just close the MiFlash, or even better reboot your computer. Then try to reset ur axon by holding power button and then when it fails enter EDL again using the combo.
The MiFlash works best on a freshly booted EDL where u did not attempt and fail to flash stuff before. So always reboot the EDL fresh before using the tool.
I went back and forth between my laptop(win10) and my desktop(win7) and never could get anything to work through MiFlash. Then all of a sudden it worked (I have no idea why). I wound up flashing the B15 new_full.
After it finished it did nothing. No splash screen nothing. Only flashing led. I plugged it back in and the battery was dead. I charged it up and it worked!!!!:victory::laugh::victory: Awesome. Thanks to everyone.
UnsecWifi said:
I went back and forth between my laptop(win10) and my desktop(win7) and never could get anything to work through MiFlash. Then all of a sudden it worked (I have no idea why). I wound up flashing the B15 new_full.
After it finished it did nothing. No splash screen nothing. Only flashing led. I plugged it back in and the battery was dead. I charged it up and it worked!!!!:victory:[emoji23]:victory: Awesome. Thanks to everyone.
Click to expand...
Click to collapse
Did it work on win 10 or 7?
Also what drivers did you have installed? I'm afraid mine is a lost cause
Did it on my desktop with Win7. Used qualcom bulk drivers. And the only file to work for me was B15-NEW_FULL (Nougat). Unpack it and select the A2017U_B15-New_twrp_edl folder, refresh so you see your COM port and flash it.
If it doesnt work try going back into EDL mode, closing and reopening the MiFlash utility, switch USB ports etc. And use the cable that came with your phone. Make sure to charge it first with the original charger.

[SOLVED] A2017G Hard brick, Unauthroized ADB and DFU Only.

Hey guys,
Guess today it was my turn ****ing up.
I apparently have completely bricked my Axon 7 after trying to go from LOS 15.1 to stock oreo beta. The only thing I seem to be able to boot to is DFU mode and for some reason, if I press the Power button + Vol Down I will get stuck on the ZTE Logo and my PC will detect my phone through the ADB interface but every time I try doing something it says my device is unauthorized. Is there any way I can authorize the device whilst being completely bricked?
The only other thing I get is the unlocked bootloader warning screen. If I don't press anything the phone will be stuck there, if I select recovery the phone will simply shut down and anything else will result in a reboot. I have also tried a deep flash cable that that only results on the phone being stuck at the unlocked bootloader screen.
I cannot access the bootloader,
I cannot access EDL mode
I can access ADB, but device shows as unauthorized.
I can access DFU mode.
Any suggestions would be appreciated. I have looked at the Hard brick guide that involves taking the phone apart but that's not something I really want to do.
Thanks in advance.
Edit: My phone gets detected by MiFlash but every time I try flashing I get a cannot receive hello packet and object reference not set to an instance of an object.
ZTE axon 7 EDL tool detects it in ADB mode but says ERROR! NO ANSWER FROM PHONE!. Possibly since its not authorized with ADB.
Ouh....DFU? I think this thing is totally bricked.
I can access my phone in ADB. If only I could make it reboot to edl or something like that through ADB even though my device shows as unauthorized. That is the only problem why this thing is completely messed up.. ADB works but I can't do anything with it because my phone shows unauthorized. Does anyone know if there's a workround or a bypass for that?
Victor13f said:
I can access my phone in ADB. If only I could make it reboot to edl or something like that through ADB even though my device shows as unauthorized. That is the only problem why this thing is completely messed up.. ADB works but I can't do anything with it because my phone shows unauthorized. Does anyone know if there's a workround or a bypass for that?
Click to expand...
Click to collapse
Hi Victor !
Like we discussed before there is nothing much left as to use the DFU unbrick-disassemble guide or buy something like this to be sure you tried everything.
Good Luck mate !
raystef66 said:
Hi Victor !
Like we discussed before there is nothing much left as to use the DFU unbrick-disassemble guide or buy something like this to be sure you tried everything.
Good Luck mate !
Click to expand...
Click to collapse
Thank you for your help . It's a risk you take when flashing phones.
Can you get custom recovery in it some recovery allow you to get in to EDM from there you can flash stock rom with Mi flash tool.......try to push both volume buttons at the same time don't touch the power button this might get you in to EDM.
stinka318 said:
Can you get custom recovery in it some recovery allow you to get in to EDM from there you can flash stock rom with Mi flash tool.......try to push both volume buttons at the same time don't touch the power button this might get you in to EDM.
Click to expand...
Click to collapse
Hi. I cant get anywhere near recovery. When I press both buttons without the power button nothing happens. Thanks though!
Victor13f said:
Hi. I cant get anywhere near recovery. When I press both buttons without the power button nothing happens. Thanks though!
Click to expand...
Click to collapse
The screen will be blank untill you plug in USB cable to flash on mi flash tool then you refresh button on the computer screen....
stinka318 said:
The screen will be blank untill you plug in USB cable to flash on mi flash tool then you refresh button on the computer screen....
Click to expand...
Click to collapse
The moment I plug in any cable the screen turns on automatically. I've tried everything at the phone won't go into EDL. Thanks though!
Victor13f said:
The moment I plug in any cable the screen turns on automatically. I've tried everything at the phone won't go into EDL. Thanks though!
Click to expand...
Click to collapse
Nothing, you'll have to use my guide for that (the one that raystef linked). Otherwise try entering FTM mode (Power and Vol-) but it's surely not gonna work. If it does, you'll see a screen with a square that says "FTM", and you'll be able to do " adb reboot edl" and flash stuff from there.
Unbricking by disassembing the phone is the most reliable method; an EDL cable just might save you the hassle but it's not guaranteed to work; some phones won't accept it for some reason. In this case just follow the guide unless you want to try your luck with an EDL cable
Choose an username... said:
Nothing, you'll have to use my guide for that (the one that raystef linked). Otherwise try entering FTM mode (Power and Vol-) but it's surely not gonna work. If it does, you'll see a screen with a square that says "FTM", and you'll be able to do " adb reboot edl" and flash stuff from there.
Unbricking by disassembing the phone is the most reliable method; an EDL cable just might save you the hassle but it's not guaranteed to work; some phones won't accept it for some reason. In this case just follow the guide unless you want to try your luck with an EDL cable
Click to expand...
Click to collapse
Hello. Thank you for your advices, it is as I feared.
I have however already bought another Axon 7 which I'm using at the moment, and I have plans for mine since it was only bought new about 8 months ago and I believe I could get a replacement for a fee even if its bricked to fault of my own. So I will try that since I'm not in a rush.
This thread can be closed.
Cheers!
Victor13f said:
Hello. Thank you for your advices, it is as I feared.
I have however already bought another Axon 7 which I'm using at the moment, and I have plans for mine since it was only bought new about 8 months ago and I believe I could get a replacement for a fee even if its bricked to fault of my own. So I will try that since I'm not in a rush.
This thread can be closed.
Cheers!
Click to expand...
Click to collapse
In that case you can just pretend that the phone got in that state by itself, it's not too morally correct but some people here pulled it off...
twice now i have gotten an axon 7 into this state. while mine have been a2017u models, i dont know that they are different than yours in that regard.
What worked for me the first time was letting the phone completely die. Being unable to boot into anything, it was somewhat a task to actually make it die, so i kept powering it on (which merely made the red led indicator come on). i did this over and over again over the course of a day at work whenever i noticed it had powered off.
eventually, the phone had no response at all. then, i plugged it up to my laptop, and left it, convinced i had killed it. a dialogue popped up after a minute or two on the phone screen saying to charge the phone by plugging it up. i had no access to fastboot or EDL mode prior. once i got that 'plug in to charge' screen, i switched it to the wall charger, and left it to charge a bit (50-60%) from that state, then, i unplugged it again, and somehow, i managed to get edl mode to work by unplugging it and pressing all three buttons and holding them (typical edl boot).
once there, i reflashed via MiFlash an earlier build. i rolled back using MiFlash as far back as i could. in the process, i lost my imei and serial, which i have yet to successfully recover, but i did get out of DFU pergatory. the imei thing seems to be caused by going back to MM which i did on both of my IMEI-less a2017u boards, but im only guessing. my dd axon 7 is the only one of the three boards with imei and serial, so maybe MM is a bad idea. lol.
The first time i recovered from DFU, i did it inadvertently by letting the phone die and then flashing in EDL mode as well. (i left it for a few weeks as i had given up on it.) after it died completely, and i plugged ut up to the computer and had the same experience, I flashed the beta oreo build for a2017 using miflash. the screen had stopped responding. and i ended up doing a RMA. I now know the screen response thing was bc of a faulty EDL file of B15. (happened again to another of my axon, so i retraced my steps and realized it was when i flashed b15 that it died) . the fix if your screen ever stops responding, but isnt physically damaged? re-flash via EDL a different file. it may take a few tries, but eventually a build will work. for me, it was Marshmallow. I still do not know for certain, but that possibly is what killed my IMEI. but hey, it boots and the screen works.
I genuinely hope posting my idiocy in toying with axon 7s has helped someone out there.

Issues with Recovery Mode, Bootlooping, Flashing, EDL, and ADB Commands

Not sure how to title this forum post, but this is the best I got. Forgive my ignorance and lack of knowledge on these topics.
I was trying to root my Axon 7 mini. After some searching to find out how to unlock the bootloader (like needing JDK, older Android SDK version to run android.bat, etc.), I finally got it to work. Ran Recovery to "apply update from SD Card" (can not remember the file right now) and was then ready to load TWRP Recovery. When I rebooted to the recovery TWRP image, it told me something failed and the phone had to be factory reset. I took my SD card out in fear of my data being deleted and "accidentally" clicked the power button. It then reloaded with a password prompt where I typed some random password (1234 because I never set a pin password nor knew what to do here), clicked submit, and then gave me some error; now my phone doesn't work.
The Problem:
- I can enter bootloader, sometimes, but can only run fastboot commands; adb device does not detect phone so can't run adb commands (always says the server is old or something and reloads daemon successfully but never finds my device regardless). Also, I don't think I can get it to run in EDL mode; MiFlash gives out errors too when trying to flash recovery images.
- Recovery mode doesn't appear or work; not sure if the MiFavor command prompts on the phone is recovery or not, but it's safe to say this no longer appears. This is also where I believe the phone bootloops. I can get the fastboot commands to flash a TWRP recovery, but it never actually enters the TWRP dashboard.
- Can not turn off the phone... I think. None of the command options that appear on-phone shut it off; however, when the screen does stay black, I'm not sure if it's in EDL mode or plainly off.
- Device Manager shows the phone as different stuff (namely Kedacom USB Device and Portable Devices/MTB USB Device). Sometimes Qualcomm appears, but it depends. More often than not, when my device does appear, there's either an error code (like Code 10, Code 43) and/or the device is grayed out.
Conclusion:
I just want to get my phone to work normally again, if possible. Currently, I locked the oem to see if fastboot commands could still work and now I'm stuck at the ZTE logo, so can't try to unlock it right now. What are the proper tools, drivers, programs, etc I need to get this phone back to normal? I've scoured the web and these forums for 2 days now with no luck and lots of either missing info or obscure info.
I bought this at Best Buy, so I'm assuming it's US Axon7 Mini version in terms of drivers (not sure if the box specifies any info that could be useful here).
Un-brick Axon 7 Mini
Dear all,
I experienced the same issue with my phone after I tried to flash it with custom ROMs and recovery.
I thought I lost it as I was not able to enter adb mode (not recognized on the PC) or even not able to enter EDL mode with the button combination so not able to do anything with it.
Only watch it boot and display the ZTE logo.
After some research, here is what I had to do to get it recovered.
First thing you need to get is an EDL cable.
I let you search on your favorite site. Mine was a Generic eDL Deep Flash Qualcomm 9008 Cable 2 in 1 for Z3 X/Octopus.
Until you receive it, make sure you have the latest Qualcomm drivers installed on your PC.
You can find it easily.
Then, connect your phone and your PC with the EDL cable.
Press the button on your EDL cable (there should be one) for a few seconds and keep it pressed.
Then, press the power button and keep it pressed for at least 20 seconds.
At this stage, you should have both buttons pressed and after some time, you should feel the phone rebooting.
After 20 seconds, release the power button.
Then, after 10 other seconds, release the EDL cable button.
At this stage, your phone screen should stay black and your phone should appear in the device manager as Qualcomm USBHUB (or somehting similar)
You are in EDL mode and should be able to perform a recovery flashing using tuliptool.
Then I followed the steps I found here:
https://forum.xda-developers.com/axon-7-mini/how-to/updating-uk-version-zte-axon-7-mini-to-t3717933
If you are still stuck, pm me.
Be patient, all will be fine,
mariegalante55 said:
Dear all,
I experienced the same issue with my phone after I tried to flash it with custom ROMs and recovery.
I thought I lost it as I was not able to enter adb mode (not recognized on the PC) or even not able to enter EDL mode with the button combination so not able to do anything with it.
Only watch it boot and display the ZTE logo.
After some research, here is what I had to do to get it recovered.
First thing you need to get is an EDL cable.
I let you search on your favorite site. Mine was a Generic eDL Deep Flash Qualcomm 9008 Cable 2 in 1 for Z3 X/Octopus.
Until you receive it, make sure you have the latest Qualcomm drivers installed on your PC.
You can find it easily.
Then, connect your phone and your PC with the EDL cable.
Press the button on your EDL cable (there should be one) for a few seconds and keep it pressed.
Then, press the power button and keep it pressed for at least 20 seconds.
At this stage, you should have both buttons pressed and after some time, you should feel the phone rebooting.
After 20 seconds, release the power button.
Then, after 10 other seconds, release the EDL cable button.
At this stage, your phone screen should stay black and your phone should appear in the device manager as Qualcomm USBHUB (or somehting similar)
You are in EDL mode and should be able to perform a recovery flashing using tuliptool.
Then I followed the steps I found here:
https://forum.xda-developers.com/axon-7-mini/how-to/updating-uk-version-zte-axon-7-mini-to-t3717933
If you are still stuck, pm me.
Be patient, all will be fine,
Click to expand...
Click to collapse
I had a feeling an EDL cable was my only option left given everything I've looked up and the multiple methods I've tried. Wanted to avoid spending money on one but doesn't look like I have a choice given the circumstances - oh well. Regardless, thank you for the response and advice. Have to wait a while, though, to get the cable and test to see if this works.
If anyone else ever ends up in the same royally screwed situation as me, getting an EDL cable - or DIY one if you wanna be cheap and are confident enough to do so - is probably your saving grace.
Kuma21 said:
I had a feeling an EDL cable was my only option left given everything I've looked up and the multiple methods I've tried. Wanted to avoid spending money on one but doesn't look like I have a choice given the circumstances - oh well. Regardless, thank you for the response and advice. Have to wait a while, though, to get the cable and test to see if this works.
If anyone else ever ends up in the same royally screwed situation as me, getting an EDL cable - or DIY one if you wanna be cheap and are confident enough to do so - is probably your saving grace.
Click to expand...
Click to collapse
K, I can get tuliptool to work and run command, but i keep getting a "Failed: Unkown Error" response everytime i run a command. Can't unlock my bootloader, nor write a recovery disk due to this error. does anyone have any idea why this happens?

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